Customer reviews for watsons.com

Customer reviews

• 4 / 5

  

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  Minor issues with pool but overall good service

  Review of 5/11/23, following an experience of 5/10/23 by CORALIE W. *

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• 5 / 5

  

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  Good service. Definitely recommend

  Review of 5/10/23, following an experience of 5/9/23 by ELINORE G. *

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• 5 / 5

  

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  Watson's online Pool School sale is so easy to order annual pool supplies and always has great deals! You just enter your order online, you receive a text a few days later, and stop by and pick it up. It's the only way I shop before opening my pool!

  Review of 5/9/23, following an experience of 5/8/23 by CASIMER S. *

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• 5 / 5

  

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  everything was ready on time and loaded and double checked

  Review of 5/8/23, following an experience of 5/7/23 by VIVIANE R. *

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• 5 / 5

  

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  Great experience.

  Review of 5/6/23, following an experience of 5/5/23 by REAGAN R. *

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• 5 / 5

  

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  Very easy to order all my products online and everything was ready for pick up at the store.

  Review of 5/4/23, following an experience of 5/4/23 by SPENCER H. *

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• 5 / 5

  

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  Was quick and simple and they got it fast

  Review of 5/2/23, following an experience of 5/2/23 by BLAKE C. *

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• 5 / 5

  

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  Good prices and easy to order from with fast shipping.

  Review of 5/2/23, following an experience of 5/2/23 by TOM M. *

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• 5 / 5

  

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  I have been buying my pool products from Watsons for 15 years. Very happy with the service and prices.

  Review of 5/2/23, following an experience of 5/1/23 by MAYRA L. *

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• 5 / 5

  

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  Ordering online and picking up at the distribution center was about as easy as it can get

  Review of 5/2/23, following an experience of 5/1/23 by JAYDEN H. *

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• 5 / 5

  

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  Been shopping with Watsons for 15 years and they have never let me down.

  Review of 4/30/23, following an experience of 4/29/23 by BILLIE J. *

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• 4 / 5

  

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  Very easy to order on line and they deliverd the order to my house

  Review of 4/30/23, following an experience of 4/29/23 by MOHAMMAD B. *

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• 5 / 5

  

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  Very easy to navigate website and low prices.

  Review of 4/29/23, following an experience of 4/28/23 by STEFAN E. *

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• 4 / 5

  

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  Love shopping online. Very easy and great deals during pool school.

  Review of 4/29/23, following an experience of 4/28/23 by BEAU K. *

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• 5 / 5

  

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  Great

  Review of 4/29/23, following an experience of 4/29/23 by JOSEPHINE R. *

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• 3 / 5

  

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  Appreciate being local pricing is competitive if they are running a great sale.

  Review of 4/29/23, following an experience of 4/28/23 by TAYA B. *

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• 5 / 5

  

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  Products are great, the website is easy to navigate and have very reasonable shipping charges. Customer since 2021.

  Review of 4/28/23, following an experience of 4/27/23 by LESTER B. *

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• 5 / 5

  

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  Great service. Has everything you need.

  Review of 4/28/23, following an experience of 4/28/23 by ESTELLA E. *

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• 4 / 5

  

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  Nice online ordering

  Review of 4/27/23, following an experience of 4/26/23 by CARISSA C. *

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• 5 / 5

  

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  They always have the chemicals I need for my pool and hot tub at a great price.

  Review of 4/27/23, following an experience of 4/26/23 by AMY F. *

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• 5 / 5

  

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  Products are great and can’t beat “Pool School” prices

  Review of 4/27/23, following an experience of 4/26/23 by DONALD W. *

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• 5 / 5

  

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  Excellent service!

  Review of 4/25/23, following an experience of 4/25/23 by EMILIO L. *

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• 5 / 5

  

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  So easy to order online and pick up in store

  Review of 4/25/23, following an experience of 4/24/23 by KARSON R. *

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• 5 / 5

  

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  Love pool school.

  Review of 4/25/23, following an experience of 4/24/23 by ZANE M. *

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• 5 / 5

  

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  easy process with the bundle packs get everything with one click

  Review of 4/24/23, following an experience of 4/23/23 by FELICITY C. *

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• 5 / 5

  

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  Easy to order this year and shipped all of my products!

  Review of 4/24/23, following an experience of 4/23/23 by CATALINA K. *

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• 5 / 5

  

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  Always very helpful and have plenty of items in stock

  Review of 4/23/23, following an experience of 4/22/23 by MARSHALL S. *

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• 5 / 5

  

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  Website easy to use

  Review of 4/23/23, following an experience of 4/22/23 by BRAEDEN M. *

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• 4 / 5

  

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  I was caught off guard by this year’s text message when my order was ready. The message stated that my order may be canceled if I didn’t pick it up in three days. I would have paid for delivery if I realized that-as I have to plan ahead in my schedule to drive the hour it takes to get there.

  Review of 4/23/23, following an experience of 4/22/23 by SADYE K. *

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• 5 / 5

  

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  Awesome

  Review of 4/22/23, following an experience of 4/22/23 by BREANA E. *

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• 5 / 5

  

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  great service & pool school was very informative

  Review of 4/22/23, following an experience of 4/21/23 by ELMO R. *

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• 4 / 5

  

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  I like that I can order online and have the items delivered

  Review of 4/22/23, following an experience of 4/21/23 by JERALD B. *

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• 5 / 5

  

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  Everyone at Watsons is so very helpful. Anytime we have questions, they have answers.

  Review of 4/22/23, following an experience of 4/22/23 by JAKAYLA W. *

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• 5 / 5

  

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  Always helpful with any questions or problems.

  Review of 4/22/23, following an experience of 4/21/23 by ADAM H. *

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• 5 / 5

  

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  Friendly Staff and very helpful

  Review of 4/22/23, following an experience of 4/22/23 by CORDELL S. *

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• 5 / 5

  

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  Great selection and helpful service.

  Review of 4/22/23, following an experience of 4/21/23 by GILBERT K. *

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• 5 / 5

  

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  great online shopping experience - love the annual pool school where you can take advantage of the savings for your pool maintenance and chemical supplies. I look forward to it every year! Staff are always friendly and helpful and quick to fill my order for pickup.

  Review of 4/22/23, following an experience of 4/21/23 by EMILIE G. *

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• 5 / 5

  

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  Great Pool School deals and best price on Dolphins!

  Review of 4/22/23, following an experience of 4/21/23 by JAYCEE H. *

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• 5 / 5

  

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  Great service, knowledgeable pool advice!

  Review of 4/22/23, following an experience of 4/21/23 by JARRET K. *

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• 5 / 5

  

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  Great service

  Review of 4/22/23, following an experience of 4/21/23 by KAYLEE C. *

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• 5 / 5

  

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  Easy

  Review of 4/22/23, following an experience of 4/21/23 by ANGEL S. *

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• 5 / 5

  

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  Pool school is 100% worth it for chemicals. I think this order alone saved me $100. I love how you can place it online and then easily pick it up. It’s great!

  Review of 4/22/23, following an experience of 4/22/23 by WILBURN B. *

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• 5 / 5

  

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  I have shopped with Watsons for 12 years. Bought my pool from them in 2012. I buy all my pool supplies every year. Love that they have pool school and have great deals. Great store, great people and great prices.

  Review of 4/22/23, following an experience of 4/21/23 by PEARL L. *

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• 5 / 5

  

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  Website is easy for online ordering. Phone conversations are quick and professional.

  Review of 4/22/23, following an experience of 4/21/23 by HENRY T. *

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• 5 / 5

  

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  Enjoyed the pool schools, discounts and giveaways.

  Review of 4/22/23, following an experience of 4/21/23 by DIAMOND P. *

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• 4 / 5

  

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  A bit clunky to navigate the website - no way to take a "quick look" at the details of a product. Had to open in a new tab; if opened in existing tab would then have to navigate back to get to my original search results. Not terrible, but could be better.

  Review of 4/22/23, following an experience of 4/21/23 by KARLEE L. *

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• 5 / 5

  

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  Pool school is so informative! I’ve been watching for years and have also been a winner more than once. Look forward to every year as it shows that the summer fun is near!

  Review of 4/22/23, following an experience of 4/21/23 by CELINE S. *

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• 5 / 5

  

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  I loved the seminars and how informative they are. I love the sales and I cannot wait to get my stuff and make my pool and spa perfect and amazing! Thank you

  Review of 4/22/23, following an experience of 4/21/23 by DRAKE G. *

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• 5 / 5

  

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  Watsons has always hekped us get our water clear and our levels great.

  Review of 4/22/23, following an experience of 4/21/23 by TONY U. *

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• 5 / 5

  

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  Watson Pool Area is great. Very helpful in answer our questions. Everyone is helpful and nice to work with us, even when we ask the same questions multiple times. Pool school is very helpful too. We will keep coming back! Thanks.

  Review of 4/22/23, following an experience of 4/21/23 by MINERVA K. *

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• 4 / 5

  

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  Love the pool school deals and information

  Review of 4/22/23, following an experience of 4/21/23 by ISAC Q. *

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• 5 / 5

  

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  Easy to shop and free local delivery!

  Review of 4/22/23, following an experience of 4/21/23 by TIANA W. *

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• 5 / 5

  

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  Everything went well. Wish I could make it to the store, but online got the job done.

  Review of 4/22/23, following an experience of 4/21/23 by HOUSTON H. *

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• 4 / 5

  

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  Love the Pool School deals

  Review of 4/22/23, following an experience of 4/21/23 by GROVER L. *

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• 5 / 5

  

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  Enjoy Watson’s pool school savings. Online ordering is a breeze.

  Review of 4/22/23, following an experience of 4/22/23 by JOSEFA Y. *

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• 3 / 5

  

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  Good except I was under the impression my order would be delivered to my door. But I just got an email that I have to go pick it up.

  Review of 4/21/23, following an experience of 4/20/23 by ULISES R. *

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• 5 / 5

  

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  Watsons has everything I need to care for my pool!

  Review of 4/21/23, following an experience of 4/21/23 by KOBE S. *

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• 4 / 5

  

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  Good

  Review of 4/21/23, following an experience of 4/21/23 by PERCY P. *

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• 5 / 5

  

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  Online and order went great and also my in store visit on the 18th was great!

  Review of 4/21/23, following an experience of 4/21/23 by HARRISON B. *

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• 5 / 5

  

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  Great!!!

  Review of 4/21/23, following an experience of 4/20/23 by GUS W. *

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• 5 / 5

  

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  Easy to order online!

  Review of 4/21/23, following an experience of 4/21/23 by ANTONE B. *

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• 4 / 5

  

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  Always good products. Excellent service.

  Review of 4/21/23, following an experience of 4/20/23 by ARNE K. *

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• 5 / 5

  

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  Love Watsons

  Review of 4/21/23, following an experience of 4/21/23 by IRVING S. *

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• 5 / 5

  

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  I really appreciate the knowledge and they have good customer service.

  Review of 4/21/23, following an experience of 4/20/23 by OLEN R. *

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• 5 / 5

  

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  Love learning about caring for my pool during pool school! It doesn't matter how often I watch, I learn something new every time. The guys make it fun and the giveaways are amazing! The prices can't be beat! Great to get everything done in one big swoop!

  Review of 4/21/23, following an experience of 4/21/23 by MATHILDE H. *

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• 5 / 5

  

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  Go to place for pool needs

  Review of 4/21/23, following an experience of 4/20/23 by JANNIE C. *

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• 5 / 5

  

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  Always so willing to help answer questions and help with all things pool related

  Review of 4/21/23, following an experience of 4/20/23 by NEWTON R. *

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• 5 / 5

  

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  Great place. Get all pool supply there

  Review of 4/21/23, following an experience of 4/21/23 by CLEMENS M. *

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• 5 / 5

  

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  Easy to use web site. Great pool school discounts and free shipping for online shopping.

  Review of 4/21/23, following an experience of 4/20/23 by KAREN H. *

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• 5 / 5

  

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  Everyone has been very helpful especially with being a new pool owner

  Review of 4/21/23, following an experience of 4/20/23 by WAYNE B. *

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• 5 / 5

  

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  great

  Review of 4/21/23, following an experience of 4/20/23 by MAZIE B. *

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• 5 / 5

  

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  Thanks for hosting pool school!

  Review of 4/21/23, following an experience of 4/20/23 by IMA C. *

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• 4 / 5

  

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  Would have been 5 stars but I get $15 coupons that can't be used at checkout.

  Review of 4/21/23, following an experience of 4/20/23 by ROSELYN B. *

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• 4 / 5

  

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  very good

  Review of 4/21/23, following an experience of 4/21/23 by BETH M. *

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• 5 / 5

  

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  Great online experience, detailed product descriptions explain exactly what you need and Pool School items very well priced!

  Review of 4/21/23, following an experience of 4/21/23 by DAMON L. *

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• 5 / 5

  

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  Always very helpful.

  Review of 4/21/23, following an experience of 4/20/23 by KARL C. *

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• 3 / 5

  

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  Prices OK during Pool School. Too high the rest of the year.

  Review of 4/21/23, following an experience of 4/20/23 by HOBART M. *

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• 5 / 5

  

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  I have been coming back for 14 years! They never fail!

  Review of 4/21/23, following an experience of 4/21/23 by MARCIA H. *

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• 5 / 5

  

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  Watson's customer service has always been amazing and ordering is super easy.

  Review of 4/21/23, following an experience of 4/20/23 by FATIMA K. *

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• 5 / 5

  

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  Watson’s is my go to for pool supplies!

  Review of 4/21/23, following an experience of 4/21/23 by BRIDIE G. *

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• 5 / 5

  

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  Loved pool school information and the discount

  Review of 4/21/23, following an experience of 4/20/23 by SKYLA W. *

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• 5 / 5

  

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  Purchased two pools there and tons of supplies over the years. I have always been satisfied with my purchases although the prices could be a little better (as they could everywhere).

  Review of 4/21/23, following an experience of 4/21/23 by MADONNA L. *

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• 4 / 5

  

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  TBH frustrating at first i had everything in my cart and came back the next day to finish and it wouldn't let me proceed because it was out of an item. A few hours later i came back and then the item was back in stock again. i got my order placed but frustrating having to log in a few times to do so.

  Review of 4/21/23, following an experience of 4/20/23 by MARIAN H. *

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• 5 / 5

  

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  Love Pool School, able to get all our pool needs for the year!

  Review of 4/21/23, following an experience of 4/20/23 by MAXIE C. *

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• 4 / 5

  

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  Pool chemicals have gotten so expensive, its nice for a store to run specials right when you need them. I couldn't add the "liquid" products I wanted to my cart but the customer Rep assured me I could get them for the sale price once I get to the store.

  Review of 4/21/23, following an experience of 4/21/23 by TIMOTHY G. *

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• 5 / 5

  

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  Fast & easy to purchase during the sale and after watching pool school

  Review of 4/21/23, following an experience of 4/20/23 by JUSTEN L. *

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• 5 / 5

  

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  Very informative

  Review of 4/21/23, following an experience of 4/20/23 by BETTYE O. *

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• 5 / 5

  

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  Always a good experience

  Review of 4/20/23, following an experience of 4/19/23 by TIERRA D. *

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• 5 / 5

  

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  Easy ordering online.

  Review of 4/20/23, following an experience of 4/20/23 by CHANCE M. *

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• 4 / 5

  

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  Love saving at pool school

  Review of 4/20/23, following an experience of 4/19/23 by ELVIS W. *

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• 5 / 5

  

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  Easy to order what I need and pick it up when ready.

  Review of 4/20/23, following an experience of 4/19/23 by LILIANA C. *

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• 5 / 5

  

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  Excellent

  Review of 4/20/23, following an experience of 4/19/23 by CASSANDRE K. *

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• 5 / 5

  

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  Always Informative

  Review of 4/20/23, following an experience of 4/19/23 by NED G. *

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• 5 / 5

  

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  Very good experience and easy to do.

  Review of 4/20/23, following an experience of 4/19/23 by BLANCA H. *

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• 4 / 5

  

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  Good web site

  Review of 4/20/23, following an experience of 4/20/23 by MOHAMMAD M. *

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• 5 / 5

  

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  Great prices during "Pool School"

  Review of 4/20/23, following an experience of 4/20/23 by DWIGHT O. *

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• 4 / 5

  

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  for the simple start up things that I needed, the website/list was too long. if things could be sorted better, as in chlorine products, lounge chairs/floats, etc, that would make things easier. I didn't have a lot of time when I did it, but spent a lot of time scrolling thru floats and other products I wasn't interested in.

  Review of 10/26/20, following an experience of 10/26/20 by JOANY W. *

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  Answer by watsons.com

  

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  Thank you for taking the time to leave a review! We take customer feedback very seriously and we continuously work on making the website easier to navigate. -Erik Mueller Jr.

• 4 / 5

  

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  Bought my pool 4 years ago at Watsons, and have been buying chemicals and other items ever since. Thanks.

  Review of 10/22/20, following an experience of 10/22/20 by EMMALEE Z. *

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  Answer by watsons.com

  

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  Thank you for taking the time to leave such a great review! We look forward to working with you again in the future. -Erik Mueller Jr.

• 5 / 5

  

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  I WAS TOLD ABOUT WATSON’S BY A NEIGHBOR. WE FOUND WHAT WE WERE LOOKING FOR AND ORDERED THE ITEM RIGHT AWAY. ORDERING WAS EASY AND SHIPPING WAS QUICK. DEFINITELY WOULD DO BUSINESS WE THEM AGAIN IF NEED BE.

  Review of 10/22/20, following an experience of 10/22/20 by DANNY S. *

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  Answer by watsons.com

  

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  Thank you for taking the time to leave such a great review! We look forward to working with you again in the future. -Erik Mueller Jr.

• 5 / 5

  

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  Great experience.

  Review of 10/22/20, following an experience of 10/22/20 by CAROLYN O. *

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  Answer by watsons.com

  

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  Thank you for taking the time to leave such a great review! We look forward to working with you again in the future. -Erik Mueller Jr.

Reviews displayed in chronological order