Customer reviews for walkinlab.com

Customer reviews

• 5 / 5

  

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  Very easy to use website and find exactly what tests I needed without making a trip to dr office. Very convenient. Very quick and efficient. Will use again in the future.

  Review of 7/6/22, following an experience of 5/27/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Darby, It is wonderful to know that you found our service very easy to use and quick. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

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  First time user. I'm planning on coming back

  Review of 7/6/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello Larry, We are pleased that you found our process to help take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  I really appreciate Walk-in-lab's offering tests directly to customers. Although I have health insurance, I have a high deductible plan which I will not likely reach. I researched the prices of the tests that my insurance company would charge me vs. what was available direct and found that I could save money bypassing my insurance company. Same quality tests as they use the same labs.

  Review of 7/6/22, following an experience of 5/26/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Cindy, We are pleased that you found our service affordable and easy to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

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  Not impressed... Between the price and the time frame... Not worth it

  Review of 7/6/22, following an experience of 5/26/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Matthew, We appreciate your feedback. We try to keep our prices as low as possible, however we are able to price match with our competitors if you find a lower price online. I have looked over your order and your results did come back in the timeframe for the tests that were ordered. Please reach out to us at 1-800-539-6119 if you need any further assistance. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

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  Your portal was down and I had to get my lab order faxed. It was down for more than 24 hours which made me late for my original appointment.

  Review of 7/6/22, following an experience of 5/26/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Andrew, Thank you for your feedback of our service. I'm sorry we had some technical issues at the time of your purchase due to the overwhelming our Memorial Day sale. I have looked over your order and I see that we faxed your lab order for you the same day of purchase. Again I apologize for any inconvenient this may have caused you. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Quick, Polite, friendly, convenient, pain-free.

  Review of 7/6/22, following an experience of 6/11/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Craig, We are excited that you found our service quick, convenient and friendly to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Easy ordering and fast processing. Results for the test were overnight!

  Review of 7/6/22, following an experience of 6/12/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Rick, We are pleased that you found our service easy to order and fast. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Very convenient

  Review of 7/6/22, following an experience of 5/28/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are excited that you found our service convenient and easy to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. We look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Everything worked as advertised!

  Review of 7/6/22, following an experience of 6/11/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Mitchell, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service great and as advertised. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  excellent service

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Brett, We are pleased that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  easy

  Review of 6/28/22, following an experience of 6/10/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Nadia, We are excited that you found our service easy and quick to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 perfect stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  So glad I found this website! Quick, easy, and great prices!

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Chelsea, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our website quick, easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Ordered lab work, visit went as planned, no problem.

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Peter, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Fast process, I had my results the next day after I had my lab work done.

  Review of 6/28/22, following an experience of 6/9/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Wendi, It is wonderful to know that you found our process fast and results quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  It was very easy ordering and when I showed up to the lab my order was in. It takes about 3 hours for the order to be ready but I always tried to place it the day before just to be sure it was ready. I had no issues at all! Very efficient and easy process!

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Danielle, We are pleased that you found our service easy to order and take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  I checked in and was immediately taken to the room for my blood test. No waiting at all!

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Margaret, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  experience was excellent.

  Review of 6/28/22, following an experience of 6/10/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Michelle, It is wonderful to know that you found our service excellent and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  The whole process, from ordering to completing the labs, was amazingly fast and easy. Most of all it put the ability to get the information that I needed when I needed it. I am very appreciative of this service.

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Patricia, We are excited that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Excellent service. However, it's a shame all orders for blood Tests must be reviewed now. Dr. Rose

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Sr S. It is wonderful to know that you found our service excellent and easy to take care of your testing needs. The review of lab orders is something that our provider just put into place, I apologize for any inconveniences. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  It was great I love using this site. I wish the prices were a little less expensive though.

  Review of 6/28/22, following an experience of 6/10/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, It is wonderful that you found our service great and easy to take care of your testing needs. We try to keep our prices as low as possible, however if you find a test lower priced on one of our competitor sites we can price match. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  no comment all OK

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Kathryn, We are so happy that our service was good to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Easy experience. Competent staff.

  Review of 6/28/22, following an experience of 6/9/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service easy and great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

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  Good order. I was given a refund on an order older than a year out of courtesy

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Sonal, We are pleased that you found our service good and easy to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Swift, easy to understand, reasonably priced

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Zachary, We are excited that you found our service quick, easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Fast and efficient.

  Review of 6/28/22, following an experience of 6/8/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Tyrrell, We are excited that you found our service fast and efficient to help to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Online ordering was simple and easy to use.recieved paperwork for lab services in a very timely manner.

  Review of 6/28/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Martin, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service easy and simple to us to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  It was done with such ease and so very quick. A true pleasure with all the unnecessary red tape that typically has been created.

  Review of 6/28/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ahuva, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

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  I’m happy to report that this is a legitimate site. I’ve been having medical problems for months and to be able to order your own tests is a real advantage when you’re hitting a wall with your medical providers. Ordering was easy and I appreciate all of the info on each test. Just be aware that if your order a test that will take 7 days and one that takes 1 or 2 days. You get all the results at the same time, so don’t expect results until all tests are back. If not for that issue, I would give it 5 stars. Otherwise, a great service and the customer service chat was also wonderful!

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Sarah: Thank you for your review. We appreciate all customer feedback. I am glad you found our service to be helpful. While our standard is to upload final results for customers, we are happy to upload preliminary results upon request. When placing your order, in the comments section you can ask you have your results uploaded as they come in, or you can call us or chat through our site to request preliminary results. Please let us know if you have any questions, we can assist you by phone at 1-800-539-6119. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

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  Easy and quick. Had forgotten my paper order but they already had it in their computer. Wonderful experience!

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Susan, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Placing the order was very easy, as I already knew which tests I needed. I was able to get my test scheduled at LabCorp, and the entire process was seamless.

  Review of 6/28/22, following an experience of 6/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello Sandra, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Very easy to pick tests, as there is a large variety. Prices are reasonable.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Henry, It is wonderful to know that you found our service easy to pick your testing and affordable to purchase. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Excellent

  Review of 6/28/22, following an experience of 6/5/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service excellent to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  . Received emailed results in less than 48 hours.

  Review of 6/28/22, following an experience of 6/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Joseph, We are thrilled that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

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  My pleasure.

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• 5 / 5

  

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  I was very pleasantly surprised when I received a call to notify me that my results had been uploaded. That was much appreciated.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Sarah, We are pleased that you found our service pleasant and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy!

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service easy to take care of your testing needs. Thank you for reviewing our service and rating us wtih 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick and easy purchase experience, good pricing, better with holiday sale! Next day results (on a Saturday)!

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Caitlin, We are so happy that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  This was a very easy way to get an A1C between the 3 month Dr ordered visits and also was quite a bit less money.

  Review of 6/28/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Donald, We are pleased that you found our site very easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I have used Walk-in Lab's order system for years and still am highly satisfied with the process of placing orders and receiving results.

  Review of 6/28/22, following an experience of 6/6/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Laura, We are thrilled that you found our service easy and quick to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick and easy processing, reasonable price

  Review of 6/28/22, following an experience of 6/6/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Houwen, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service quick, easy and affordable to take care of your testing. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service, I was able to order a test through Walk-In-Lab that I was not able to find on the Labcorp or Quest Diagnostics web sites.

  Review of 6/28/22, following an experience of 6/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello Youlanda, We are thrilled that you found our service great and easy to order your testing. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I had a good experience. It was pretty easy to use and good cost. However I did not know you get the results through the online web and it did take a few days, however the low cost made it worth it. Better than expected customer service.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Marie, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service good and affordable to take care of your testing needs. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  Search function could be improved. I wanted a pkg of 2 specific tests (A1c & CMP-14), but Search failed to find results. I had to pick a category & scroll through all options.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Samuel, Thank you for providing your feedback. I'm sorry that you had trouble searching on the website. We have passed your concerns along to our IT department. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Timely delivered and thorough report.

  Review of 6/28/22, following an experience of 6/6/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jacqueline, We are pleased that you found our service quick and timely. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  Made an order, no sign of any movement since than, mailed asking about it - received encrypted mail (???) which could not open, mailed again asking to write a normal readable mail - no answer at all. As I said- order paid about 2 weeks ago and that’s it - no news

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Yulia, We appreciate all customer feedback. I'm sorry if there was any confusion with your lab order. I have checked your account and your lab order was posted the same day that you purchased testing. All emails are encrypted to be secure. I can see that we also responded to you through a ticket. You can locate the lab order in your online account under your CLR page. If you have any questions about how to locate the order or need any assistance please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very professional, but think things got screwed up with the lab appointment

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Donna, We are thrilled that you found our service professional to take care of your testing needs. I'm sorry if there was any confusion about your lab appointment. Please give us a call at 1-800-539-6119 so that we can better assist you with any issues that you may have. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy to do! Ran smoothly. No issues at all. Thanks!

  Review of 6/28/22, following an experience of 6/6/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Loretta, We are excited that you found our service super easy and smooth to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  The receptionist was busy I think and was a little short with us or Sharp. She helped us nicely but not in the friendliest way. Everyone else was very friendly!

  Review of 6/28/22, following an experience of 6/7/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Judy, We appreciate your feedback. I'm sorry your trip to the lab was less than satisfactory. We are contacted with LabCorp and Quest Diagnostics for all our testing, however we are a separate entity. We can file a formal complaint with the lab you went into for your testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars int he future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great experience. Fast, easy convenient!

  Review of 6/28/22, following an experience of 6/6/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Natalia, It is wonderful to know that you found our service great, fast and easy to take care of your health. We appreciate you writing a review of our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was very easy to choose and place my order. I received results quickly and they were easy to understand.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi, It is wonderful to know that you found our service very easy to place your order and receive results. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  Very easy to order on line, recieved Invoice when paid, however never received Order to take to Quest.

  Review of 6/28/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We appreciate all customer feedback. I have looked over your order and I see the lab order was uploaded to your online account the same day you purchased. You can log into your online account through our website to view and print your lab order. If you need any assistance please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to serve earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great, fast tests at reasonable prices. Only improvement I can see is to make shopping for tests a little easier so everything necessary can be ordered faster.

  Review of 6/28/22, following an experience of 6/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Stephen, We are so happy that you found our service great and fast to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Reasonable pricing, quick results.

  Review of 6/28/22, following an experience of 6/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jason, It is wonderful to know that you found our service affordable and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Browsing and purchasing my test was pretty easy. The mobile site seems a bit buggy on the latest Android Chrome version, but useable. The windows keep overlapping and it makes it difficult to type and click on the buttons sometimes. I do not experience this in the non-mobile version of the site.

  Review of 6/28/22, following an experience of 5/30/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are so happy that our service was easy to help purchase your testing. I'm sorry the mobile site was difficult to use, I will make sure to forward this to our IT department. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Good overall but I asked to have a copy sent to my PCP and she never recieved the results.

  Review of 6/28/22, following an experience of 5/24/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Yarrow: Thank you for your review. We appreciate all customer feedback. I am happy to know that your overall experience using Walk-In Lab was good. If you would like us to send your results to your primary care physician, we would be glad to, first you would fill out a HIPAA Release Form located in your online account through our site. If you wish not to complete a HIPAA Release Form, you may fax your results to your doctor through your online account as well. Should you have any questions, please call us at 1-800-539-6119, we can assist you with either option. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Easy to use website. Quick turnaround for results.

  Review of 6/28/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Melinda, Thank you for writing a review of our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Good no problems , I will use them again

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Preston, We are excited that you found our service easy to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Site is easy to navigate and pricing is reasonable

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello Kiwana, We are so excited that you found our website easy to navigate and our pricing affordable. Thank you for taking the time to review our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service!

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Brenda, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great! Wonderful experience.

  Review of 6/28/22, following an experience of 5/19/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Virginia, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent experience. Everything was as advertised. Blood draw was free, and they were very good at responding to any questions I had. Thank you!

  Review of 6/28/22, following an experience of 5/24/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Christa, It is wonderful to know that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always super easy to use and print. This time mine wouldn’t print so I called thinking I would be on hold for a very long time. Someone picked up right away and fixed the issue within seconds. Great customer service.

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Amy, It is wonderful to know that you found our service super easy to use and print your lab order. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great and friendly service!

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear William, We are pleased that you found our service great and friendly to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

  Flag

  Jackie is wonderful!

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• 5 / 5

  

  Edit Flag

  LuAnn was very helpful

  Review of 6/28/22, following an experience of 5/21/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Sang, We are so happy that you found our service easy and helpful to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quest is on time and well organized.

  Review of 6/28/22, following an experience of 5/23/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Charles, It is wonderful to know that you found our service well organized and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy process - fast results

  Review of 6/28/22, following an experience of 5/21/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Rajiv, We are pleased that you found our service easy and quick to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  This is my third time using Walk-In Lab and won't be my last. The concept is simple. It would be significantly better if my test results also appear on my LabCorp portal. I'm sure Walk-In Lab could arrange for that but apparently they don't want to. Cost? The only other suggestion I have is to redesign the website user interface and greatly simplify it. Much too cluttered and confusing. But, Walk-In Lab is a great service and it works!

  Review of 6/28/22, following an experience of 5/29/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello James, Thank you for your feedback. Unfortunately we aren't able to set up our services to have results uploaded to the LabCorp and Quest Diagnostics Portals. All results will come to your Walk-In Lab account where you can conveniently pull them up. You are also able to fax and print the results from your account as well. If you need any further assistance please reach out to us at 1-800-539-6119 for further assistance. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very good

  Review of 6/28/22, following an experience of 5/19/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Julie, We are excited that you found our service very good to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  It is very quick and time saving for walk in orders.

  Review of 6/28/22, following an experience of 5/20/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sheng, We are so happy that you found our service quick and easy to take care of your lab testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service quick and efficient and got my results in just a couple of days. Results were very detailed and easy to understand and read. Highly recommend and will use again. Just the ability to book a lab appointment without needing a doctors note. Got an appointment the same day and results in 2 days. Way better than going through a doctor and reasonable pricing too.

  Review of 6/28/22, following an experience of 5/20/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are excited that you found our service great, quick and efficient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 perfect stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Thanks

  Review of 6/28/22, following an experience of 5/20/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Cindy, We are pleased that you found our service to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Website difficult. I always have to call to comlete my order. Also your system continued to be down. Difficulty getting results.

  Review of 6/28/22, following an experience of 5/20/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Elizabeth, I'm sorry you had some difficulty with our website while ordering and trying to view results. We are continually making improvements to our website. Again I apologize for any incovenience to you and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast. Easy.

  Review of 6/28/22, following an experience of 5/25/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Wayne, We are pleased that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Convenience. Accuracy. Customer Service. Each one 5 *

  Review of 6/28/22, following an experience of 5/18/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Miles, Thank you for taking the time to review our service and rating us with 5 stars. We are thrilled that you found our service convenient and accurate to take care of your testing needs. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The best service you can ask for

  Review of 6/28/22, following an experience of 5/26/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nelson, We are excited that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very convenient lab order placements. Competitive prices overall. It's my favourite website for lab orders.

  Review of 6/27/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mayur, We are thrilled that you found our service convenient and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

  Flag

  Thanks for your kindness.

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• 5 / 5

  

  Edit Flag

  very fast response, and quick resolution of the problem encountered. Thank you.

  Review of 6/27/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Yaokuang W, We are pleased that you found our service fast and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  good customer service

  Review of 6/27/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello George, We are so excited that you found our customer service good to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 2 / 5

  

  Edit Flag

  I never received my test results

  Review of 6/27/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Hannah: Thank you for your review. We appreciate all customer feedback. The results from your recent Walk-In Lab order were uploaded to your online account on June 4th, 2022. To view your results, you will go to www.walkinlab.com and sign in with your email address and password, click My Account and that will take you to your CLR (Confidential Lab Record) where your results will be. If you have any trouble viewing your results, please call us at 1-800-539-6119 or chat with us through our site. We are happy to assist you. We hope to earn a 5-star review from you in the future. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  I paid quickly, the result came quickly after passing the analysis. The next day

  Review of 6/27/22, following an experience of 5/18/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Diana, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service quick and prompt to take care of your testing. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very busy location. While I had to wait a bit longer than my average visit, I don't see how they could have gone any faster and still maintained their spot-on professionalism and efficiency. Keep up the good work!

  Review of 6/27/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Mark, We are pleased that you found our service professional and efficient at the lab location. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Good descriptions and comparisons. I have not yet made an appointment as the lab locations was good but i was unable to make an appointment which I wanted to do right away. Suppose I will have to call as the link did not work

  Review of 6/27/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear John, Thank you for your feedback. I'm sorry you had issues making your appointment. Please reach out to us at 1-800-539-6119 and we would be happy to help you make your appointment. You are valued as a customer and we look forward to earning 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick and easy

  Review of 6/27/22, following an experience of 6/3/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Patricia, We are thrilled that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  Have not received lab work.

  Review of 6/27/22, following an experience of 5/18/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear George: Thank you for your review. We appreciate all customer feedback. The results from your recent Walk-In Lab order were uploaded to your online account today June 13th. One of the tests ordered has a turnaround time of 3-5 days. If you have any trouble viewing your results, please call us at 1-800-539-6119 or chat with us through our site. We are happy to assist you. Also if you would like preliminary results uploaded to you account in the future please let us know when placing the order and we will be glad to upload results as they come in. We hope to earn a 5-star review from you in the future. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

• 1 / 5

  

  Edit Flag

  After having my blood taken at a local LabCorp, I was never informed my results would be on Walk in labs website. No one at either company’s website could advise me why my results were not on LabCorp’s website. No communication or training between Walk in Lab and your partners.

  Review of 6/27/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ann: Thank you for your review. We appreciate all customer feedback. I understand your frustration and I am glad we were able to speak over the phone and you were able to sign into your account to view your results. We have contacted our LabCorp representative to advise of this incident. While we contract with LabCorp and Quest Diagnostics we are a separate company. I have also requested our IT department to look into the email issue we talked about as well. We are working to resolve this matter. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

  Answer by A A

  

  Flag

  Claire. Thank you for your follow up. Makes me feel better you took issue seriously. All I could ask for. Good job.

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• 5 / 5

  

  Edit Flag

  Great service, no wait, and I didn't feel the blood draw at all. The nurses/techs are very friendly.

  Review of 6/27/22, following an experience of 5/17/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi James, We are pleased that you found our service great and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordered a test on my phone and a couple of days later went to the lab on my own schedule. In and out. Easy breezy. The test result notification was emailed to me 7 business days later. I'll be using this service again.

  Review of 6/26/22, following an experience of 5/17/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Kelly, We are so happy that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy and straightforward

  Review of 6/26/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Errol, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and straight forward to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to order online with cash prices known ahead of time. Made an appointment with LabCorp online and was seen exactly at my appointment time. Results posted in a couple day with an email alert. Going to get everything rechecked in another month or two.

  Review of 6/26/22, following an experience of 5/17/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear John, It is wonderful to know that you found our service easy to order and take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I bought a Thyroid lab test for my Mom who visited me here, and this is the best service as it's doesn't need a doctor prescription for a test and easy to buy. Fast results. I recommend it

  Review of 6/26/22, following an experience of 5/18/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are excited that you found our service easy and fast to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Quick and hope right results for my blood test.

  Review of 6/26/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Jerry, It is wonderful to know that you found our service quick to take care of your lab testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

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  It was advertised to test for penicillin allergies. I received an empty foil packet and it was on the order I had ordered an egg allergy test. "Peter" contacted me when I complained about the test and empty packet.I was informed they did not test for penicillin and had ordered an egg allergy test.. I had not, but even if I had, the foil packet was empty, so testing for an egg allergy would not have been possible. I wrote back, and told him just to forget it. I am not inclined to ever order anything from that lab again and it was a waste of my money.

  Review of 6/26/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We appreciate all customer feedback. I tried to reach out to you by phone but was unable to reach you. I have looked over your order and see that you did order Penicillin Allergy testing. Did you go into Labcorp for your testing? This should have been a simple blood draw for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

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  My order came sooner than anticipated. It is easy to follow and understand in the way it is structured on the print out. I received reminders of my appointment and when my order was ready.

  Review of 6/26/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Kathy, We are so happy that our service was quick and easy to take care of your testing. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  very easy and painless process

  Review of 6/26/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Charles, We are pleased that you found our service very easy and painless to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  My experience with Walk-In-Lab has always been first class.

  Review of 6/25/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Pamela, We are pleased that you found our service easy and great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy and as described

  Review of 6/25/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Luke, We are thrilled that you found our service easy and as described to take care of your testing. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The best customer service experience. They provided answers to my questions and addressed my concern. Walk-in labs is a great service. They make the entire process is easy.

  Review of 6/25/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear John, It is wonderful to know that you found our customer service great and easy to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I quickly received a PDF of my results. I just wish the results would show up in my pre-existing Labcorp patient account so they'd be easy to compare with past and future results, and so they'd automatically show up in my Apple Health app. Instead I just have a standalone PDF that is difficult to use for comparisons over time.

  Review of 6/25/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Benjamin, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Unfortunately we are only able to upload results to our own portal on the website. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Excellent!!! I’ve used Walk in Labs for years!

  Review of 6/25/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Deana, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service excellent and easy to use for your lab testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  As always: EXCELLENT!

  Review of 6/25/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Aleksandr, We are pleased that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The staff with efficient and process the request quickly. Personally, I’d like to see new paint on the door and on the doorjams.

  Review of 6/25/22, following an experience of 5/31/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Karine, We are so happy that you found our service efficient and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

Reviews displayed in chronological order