Customer reviews for walkinlab.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Very quick and easy. I had my results in less than 2 days.

  Review of 12/24/20, following an experience of 12/14/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Rosenfeld, Thank you for taking the time to review our service and rating us with 5 stars. We are thrilled to hear that you found our services to be very quick and easy. As a valued customer we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Janel Alexander Customer Service Manager

• 5 / 5

  

  Edit Flag

  Great service and very quick results

  Review of 12/24/20, following an experience of 12/13/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Kolla, Thank you for reviewing our service and rating us with 5 stars. I'm happy to hear that you found our services to be great and your results were received quickly. We appreciate your business and look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Janel Alexander Customer Service Manager

• 5 / 5

  

  Edit Flag

  The service is amazing, better than dealing with a doc's office or the hospital.

  Review of 12/24/20, following an experience of 12/8/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Stroup, It is wonderful to hear that you found our services to be amazing and better than going into a doctor's office or hospital. Thank you for taking the time to review our service and rating us with 5 stars. We value your business and look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Janel Alexander Customer Service Manager

  Answer by A A

  

  Flag

  We hope to find you in Boise Idaho soon. That is where were from and will use your services there too. Thanks again

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  walkinlab has a lot of test kits you can order that save time and money. Especially in this doctor fare system where doctors act like they are on welfare themselves, knowing that you will pay them no matter how negligence of your care they are.

  Review of 12/24/20, following an experience of 12/3/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Kirby, Thank you for taking the time to write a review of our service. I am honored to hear that you were able to save time, money, and get testing done without having to go through a physician first. You are a valued customer and we look forward to serving your lab testing needs in the near future. Thank you for choosing Walk-In Lab! Thank you, Janel Alexander Customer Service Manager

  Answer by A A

  

  Flag

  You're welcome Janel and walkinlab staff, My doctor refused to refer me to an endocrinologist after my blood pressure was a week in the 60s and 70s on top. I found you guys to do a few test, which showed my FSH was too high. This was related to endocrinology. I took it to my doctor, and she not only refused again, but got really mad at me for using your website! I appreciate you guys a lot, I wish you guys could somehow get it where we can order more complicated tests as well: such as nerve conduction studies, EMG, X-Rays, MRIs.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Everything went fine. No trouble getting the order.

  Review of 12/23/20, following an experience of 12/9/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Lenore, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and fine. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to order lab tests. Results are received in a timely manner.

  Review of 12/23/20, following an experience of 11/18/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Peggy, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy to order and timely. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy, quick and painless. Received my results within 2 days.

  Review of 12/23/20, following an experience of 12/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Rachel, It is wonderful to know that you found our service easy, quick and painless. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great

  Review of 12/23/20, following an experience of 12/13/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Catherine, It is wonderful to know that you found our service great and affordable. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great experience

  Review of 12/23/20, following an experience of 12/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Catherine, Thank you for reviewing our service and rating us with 5 stars. We are pleased that our service was great and easy. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk in lab part of my experience was excellent.

  Review of 12/23/20, following an experience of 12/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Paul, It is wonderful to hear that you found our service excellent and quick. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy process. The result came in a couple of days and I was notified by email that it is ready to be reviewed.

  Review of 12/23/20, following an experience of 11/27/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jahangir, We are thrilled that you found our service very easy to process your testing and quick results. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  great service and faster results

  Review of 12/22/20, following an experience of 11/27/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sri, We are excited that you found our service great and results quick. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very good!!!

  Review of 12/22/20, following an experience of 12/11/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Good evening, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service good to take care of your testing. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to use and get the info I was looking for. Reasonable cost.

  Review of 12/22/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear William, It is wonderful that you found our service easy to use and affordable. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  Have used Walk-In-Lab for years, order and result processing excellent.

  Review of 12/22/20, following an experience of 11/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Tony, Thank you for your feedback. We are happy that you found our service excellent to help with your testing needs. If there is anything we can do to improve our service please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 2 / 5

  

  Edit Flag

  Made a mistake on order and I couldn’t edit it, also there were no instructions on how to cancel an order or no links on site to cancel order.

  Review of 12/22/20, following an experience of 11/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Robert, Thank you for your feedback. Once a lab is purchased you aren't able to edit it online. Please give us a call at 1-800-539-6119 and we would be happy to help you make any corrections on your account or lab order. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick easy and convenient. Love the quick turn around too.

  Review of 12/22/20, following an experience of 12/12/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Antonio, We are pleased that you found our service quick, easy and convenient. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Results mailed the very next day. Lower cost than Quest Direct.

  Review of 12/21/20, following an experience of 12/11/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Bharath, It is wonderful to hear that you found our service quick and affordable. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Professional. Nice people.

  Review of 12/21/20, following an experience of 12/11/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Timothy, We are excited that our customer service professional and nice. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  i AM GLAD TO BE ABLE TO ORDER TESTS MY DOCTOR WOULD NOT UNDER MU INSURANCE UNLESS I PAID A PRICE 2-4X HIGHER THAN YOURS SO I ORDERED YOURS. HOWEVER YOUR TESTS BOTH SINGLE AND PANEL SEEM TO COST MORE AND GIVE LESS THAN WHEN I STARTED 5 YEARS AGO.

  Review of 12/21/20, following an experience of 12/8/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Theodore, Thank you for your feedback. Unfortunately our prices do go up at times depending on how much the lab charges us for testing. If you find a cheaper price online with one of our competitors we do offer price matching. You are valued as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service and Melissa was extremely professional and courteous!

  Review of 12/21/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Normand, We are excited that our process was professional and courteous. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Takes a little longer to get results than the stated estimate but results are given so 5 stars. Just wish turnaround time was a bit faster or at least as fast as the ordering page states

  Review of 12/21/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Peyton, Thank you for taking time out of your day to review our service and rating us with 5 stars. We are pleased that our service was easy and affordable. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  This site came recommended by someone in a Facebook group and I had no idea what it was. I do not have health insurance and I needed blood work for an upcoming surgery. Usually I go straight to Lab Corp with my order and they price it out for me, but I needed an order this time. It was so easy. I got my results back the next day! Will definitely be using Walk In Lab again.

  Review of 12/20/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sandra, We are so happy that our process was easy and affordable for you to take care of your testing. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we hope to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very efficient from the checking in process to the drawing of blood. Clean waiting area, very spaced out seating!

  Review of 12/20/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Patricia, We are thrilled that our process was very efficient and simple. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordering was simple, but I recommend you really make sure you know what you need. The lab process was quick. and the results came in 3 days. highly recommended!

  Review of 12/20/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Karla, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service simple and quick. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I saved a lot $160 using Walk-In Lab. It was very easy to use and there were no issues. I would use this service again.

  Review of 12/20/20, following an experience of 12/10/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Melissa, We are pleased that you found our service easy to use and affordable. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very effective

  Review of 12/19/20, following an experience of 11/25/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nikhil, It is wonderful to hear that you found our service very effective to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to order testing.

  Review of 12/19/20, following an experience of 12/9/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sherrill, We are excited that our process was very east to order testing. Thank you for reviewing our service and rating us with 5 perfect stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very convenient. I picked the test I wanted from the website and paid for it. Scheduled appointment with the lab I chose and go in and out of the lab very quickly. Received results by email a couple of days later from Walk In Lab. Very nice. Will use this service again in the near future.

  Review of 12/19/20, following an experience of 12/8/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Kenneth, We are pleased that you found our service very convenient and quick to take care of your testing. Thank you for taking the time to review our service and rating us with 5 stars. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-in Lab’s site is extremely easy to use and has always been accepted at testing centers I’ve been to. The prices are higher than I prefer and prevent me from doing more exploration and check-ups. But it is helpful to get quick and direct answers in an era of Zoom and restricted doctor office visits, etc. I wish I could afford more frequent monitoring of conditions and treatment results, ie. Thyroid and Vitamin D levels, but the charge is more than I can afford, so I have to restrict to once a year, twice if I’m lucky.

  Review of 12/19/20, following an experience of 12/9/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jonathan, We are thrilled that you found our service very easy to use and quick. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy and convenient.

  Review of 12/18/20, following an experience of 11/23/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Dorcas, We are thrilled that you found our service easy and convenient. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I am entirely satisfied of my experience with Walk-In Lab. I have used them for years to keep tabs on my health without having to go to a doctor's office. The website they have to research any topic addressed in your lab work results is phenomenal to keep you in the know of what you can do to get you in the right direction of nutrition and supplementation.

  Review of 12/18/20, following an experience of 12/4/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Alicia, We are thrilled that you found our service to take care of your testing without a physician. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Made my appointment online and the people at the office were professional. My visit was right after lunch, in and out in 5 min. This is the second time I have been to the Elgin, IL location and would return without hesitation.

  Review of 12/18/20, following an experience of 12/7/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear William, We are excited that you found our service professional and on time. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  I can not see any result on my account

  Review of 12/18/20, following an experience of 10/23/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Thank you for reaching out to us with your feedback. I have reviewed your account and I do see that your results were uploaded to your online account on the 10th of November. I have sent out an email to you to get additional information and also instructions on how to log into your secure online account with Walk-In Lab. I apologize for any inconvenience this may have caused you. We value you as a Walk-In Lab customer and hope we will earn 5-Stars in the future. If we can be of further assistance please give us a call at 1-800-539-6119. Thank you, Stephanie C. Results Specialist

• 5 / 5

  

  Edit Flag

  Easy, fast, intuitive.

  Review of 12/18/20, following an experience of 12/8/20 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Ashley, We are thrilled that our service was easy, fast and intuitive. Thank you for writing a review of our service and rating us with 5 stars. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

Reviews displayed in chronological order