Customer reviews for walkinlab.com

Customer reviews

• 5 / 5

  

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  Fast, easy, and no stress testing.

  Review of 3/2/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service fast, easy and stress free. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-in labs has been a very convenient way to order lab tests I want and easily receive results. It's nice to not have to go to a doctor every time I want to have labs done. That saves copays and saves time.

  Review of 3/2/23, following an experience of 11/4/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ruth, We are pleased that you found our service convenient and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Love the easy selection of labs and the prices can't be beat! They make the process simple and quick! Have checked out other labs and Walk In Lab can't be beat!

  Review of 3/2/23, following an experience of 2/5/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Carol, Thank you for taking time to review our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service!

  Review of 3/2/23, following an experience of 1/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jovahny, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The process was very statight forward and i received my results faster than expected.

  Review of 3/2/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Chelsey, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our process easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I was able to purchase the test I wanted. It gives me peace of mind knowing that my potassium level is within a normal range.

  Review of 3/2/23, following an experience of 2/8/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Margaret, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  This was so easy, I love it!!! I can also say you save money by using them. I did mine through them and my wife got an order from her doctor. Same test and mine was so much cheaper.

  Review of 3/2/23, following an experience of 2/3/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Phillip, It is wonderful to hear that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was a very short wait time and the staff were courteous and professional. Also my results were pending in less than 24 hours.

  Review of 3/2/23, following an experience of 1/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Robert, We are so happy that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I couldn't believe their reasonable price for the test I wanted to take. I loved the convenience of being able to order the test myself.

  Review of 3/2/23, following an experience of 1/29/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Gretchen, We are pleased that you found our service affordable and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to use and affordable

  Review of 3/1/23, following an experience of 2/4/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Esmeralda, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Lab order is issued very quickly and easily.

  Review of 3/1/23, following an experience of 2/4/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Valerie, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very satisfied so far. Easy process to set up order and make an appt

  Review of 3/1/23, following an experience of 1/30/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Joseph, It is great to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great experience

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Sharlotte, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Professional, got me in and out early.

  Review of 3/1/23, following an experience of 1/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jack Thank you for reviewing our service and rating us with 5 stars. We are pleased that our process was professional and quick to help you take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy signup, no problems at LabCorp, and results relatively quick via email. Would do it again if needed.

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear William, It is wonderful to know that you found our service easy and quick to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Seemless process.

  Review of 3/1/23, following an experience of 1/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Jeffery, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our process seamless and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The new website is very easy to use.

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi John, We are excited that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great!

  Review of 3/1/23, following an experience of 1/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear John, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  Persons who are attending are rude and need to take a course in good manners

  Review of 3/1/23, following an experience of 1/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Jorge, We appreciate all customer feedback. I'm sorry that your trip to the lab was less than satisfactory. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Online appointment and scheduling. - relatively quick. Staff not real interactive.

  Review of 3/1/23, following an experience of 1/30/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Patrick, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy to find and order a test to follow up on any condition, it’s easier to already have the bloodwork on hand when visiting the doctor because I have to pay for mine anyways.

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Heike, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Online purchase was easy and I received the confirmation and lab order relatively quickly. Took order to LabCorp and showed it to the receptionist. Was taken back for blood draw within a few minutes (I went to LabCorp midday in order to miss long lines) and I was done within a few minutes. The next day I received notification that my results were ready and I logged in and obtained them. Great service. In I'll definitely use them again.

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ricardo, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fantastic company! All orders have been approved within an hour (7am to 7pm) and prices totally reasonable.

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi, We are so happy that you found our service fantastic and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very convenient. Make my order, schedule my poke and wait. Can't be more simple than that. Get all the tests that my doctor refuses to do, and prices aren't as bad as I thought they would be.

  Review of 3/1/23, following an experience of 1/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Brandy, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service convenient and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great prices, very easy, convenient and quick . I will do it again whenever I need it.

  Review of 3/1/23, following an experience of 1/30/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Petia, We are pleased that you found our service great, easy and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

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  Keep doing the great job !!!

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• 5 / 5

  

  Edit Flag

  I have used the service many times. The process is easy to follow. The results are always done in a timely manner. I highly recommend Walk-In-Labs.

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Jerry, It is wonderful to know that you found our service easy and timely to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I love the very wide variety of tests Walk-in Lab offers. I’ve been able to find several I needed that my care provider Would not order for me and yet the results were truly helpful in finally reaching a diagnosis. I have told many many friends about Walk-in Lab and they are grateful for this resource as well

  Review of 3/1/23, following an experience of 1/27/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Doreen, We are excited that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I walked in, had my blood drawn professionally and was out in 10 minutes. My blood was sent to the lab and I had the results the next day. What more can be expected?

  Review of 3/1/23, following an experience of 1/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Anthony, It is wonderful to know that you found our service professional and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The whole process was great..

  Review of 3/1/23, following an experience of 1/29/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Rhonda, We are excited that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In-Lab made a big difference in my life. Had it not been for this service, I would only be permitted to have two lab tests - per year - from Medicare for my TSH tests. Among other things, this test alerts the patient and doctor, that the medication for hypothyroidism might need to be adjusted. Imagine waiting for 6 months to see if all is well. That's insane! Thankfully, we thyroid patients have the option of additional tests through Walk-In-Lab at a very reasonable price. All I can say is: you are a blessing, Walk-In Lab!

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Jill, We are pleased that you found our service to help take charge of your health. Thank you for reviewing our service and rating us with 5 perfect stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I had a frustrating experience with my doctor who was reluctant to order labs for an issue I've had previously and I was suspicious had returned. My friend told me about walk-in lab, so I was able to use this service instead - and sure enough, the results confirmed my suspicion...so my doctor then ran even more tests to help dig deeper. The process was easy & timely and helped me get the care I knew I needed.

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, It is wonderful to hear that you were able to use our service to order testing without your doctor. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I was very happy with my experience. The order was handled very quickly and convenient.

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, It is wonderful to know that you found our service quick and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service. So easy. Lobe that I can order tests without having to deal with a Dr visit

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Armenta, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  Ordering was easy. It was a reasonable cash pay price. The lab only had one person in it. There was no service. Coordinating the appointment was awful.

  Review of 3/1/23, following an experience of 2/1/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Linda, We appreciate all customer feedback. We are so happy that your process with ordering was easy and affordable. I'm sorry that your trip to the lab was less than satisfactory. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In-Lab is a fantastic service for people who value convenience and affordability in their healthcare. With fast, accurate results and a user-friendly interface, it's the perfect solution for anyone who wants to take control of their health. Highly recommend!

  Review of 3/1/23, following an experience of 1/31/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Grayr, We are excited that you found our service convenient and affordable to take are of your testing needs. Thank you for taking the time to review our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

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  Dear Melinda, Thank you for your kind words and for reaching out to me. Your level of customer service is highly valued, and I appreciate the effort you put into making sure your customers are satisfied. I look forward to using your services again in the future. Best regards, Grayr

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• 5 / 5

  

  Edit Flag

  i use walkinlab because it works

  Review of 3/1/23, following an experience of 1/20/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Shane, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to order and quick results! Extremely satisfied

  Review of 2/28/23, following an experience of 1/19/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy to place your order

  Review of 2/28/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Melissa, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to place your order. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Good experience, easy to order labs for my patient. My only complaint as a provider is that I wish there was a way to invoice the patient. I understand you need a payment to process the order, but if there was a way for the provider to send the invoice to the patient, they pay, then the order is processed by Walk-in-Lab. Perhaps there is a way and I am just not aware.

  Review of 2/28/23, following an experience of 2/1/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Rochelle, Thank you for your feedback. Unfortunately we aren't able to process orders that way. Our service is all prepaid so the order is processed and then the invoice and order is created in the account. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I encountered a new check in system at the lab. The technician came out and explained how to navigate the check in process. The technicians were friendly, thorough and varied my name on my specimens. I did not have any problems with the blood draw or discomfort after.

  Review of 2/28/23, following an experience of 2/1/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Lisa, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our process quick and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

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  You are welcome. I misspelled verified, I think it was auto-corrected and I did not proofread my message. All the best.

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• 3 / 5

  

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  The Walk-In labs website is easy to navigate and the explanation of test offerings is very understandable. Placing the order was easy and payment was a breeze. Having said all of that, my issue is that after a week of having my test conducted at my local LabCorp, I still do not have my results. I reached out to Walk-in Labs customer service more than 48 hours ago with no response, not even an acknowledgment that my inquiry was received. Regretfully, this is where I cannot give a 5 star.

  Review of 2/28/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Tammy, Thank you for your review. We appreciate all customer feedback. I do apologize your inquiry was not received. A results specialist will be reaching out shortly to find out what went wrong and how we can prevent this from occurring again in the future. In addition, we have recently added new features for customers such as instant preliminary reports. This means that you will be able to receive your results as the reports are updated in you online secure account. I do apologize you were not contacted right away, and we hope to earn a 5-star review from you in the future. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

• 4 / 5

  

  Edit Flag

  Easy to use.

  Review of 2/26/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Celia, Thank you for your feedback. We are thrilled that you found our service easy to use and quick to take care of your testing needs. IF there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I got the order quickly, it did take a while to get the results, but then the tests were not the normal ones. The reports were through and easy to understand. This is not the first time I ordered some tests I would like to have done my primary care doctor will not order, I am not sure why, but they say you do not need them and am treated for obesity and everything else is ignored. So at times i want tests done that are out of the norm, but then I am not normal.

  Review of 2/26/23, following an experience of 1/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Linda, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to schedule, quick lab results.

  Review of 2/26/23, following an experience of 1/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Katherine, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  All went well. Easy process to get personal blood lab order.

  Review of 2/26/23, following an experience of 2/3/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Lee, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  The lab experience went well. The results were quick and easy for me to access. However, trying to fax the results to my Primary Care Physician is where apparently there was a problem. I received confirmation that the fax went thru successfully but I couldn't download or open the fax on my end. It was nothing but a black screen. Perhaps it was a black or blank fax for my PCP also. I had requested on the fax instructions for the results to be placed into MyChart but that never happened. When I visit my PCP in a couple of months, I'll have to find out whether or not they successfully received the results via fax. Who knows...

  Review of 2/26/23, following an experience of 1/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jeffrey, Thank you for your review, we appreciate all customer feedback. I apologize for any inconvenience the fax feature may have caused. We are more than happy to check on our end to ensure that your fax was sent successfully. Also, by filling out the HIPAA Release form in your online secure account, we can fax your result report to your doctor for you. Unfortunately, Walk-In Lab lab orders and results are only viewable through your Walk-In Lab account. Please contact us at 1-800-539-6119 should you have any questions or if you would like us to check the status of your fax. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  The process is easy and you are notified by email when results are completed.

  Review of 2/26/23, following an experience of 1/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Michael, We are pleased that you found our process easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast service

  Review of 2/26/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Dominique, We are pleased that you found our service fast and easy to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service.

  Review of 2/26/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Ingrid, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to order online. Results available quickly online. Best way to have lab work done!

  Review of 2/26/23, following an experience of 1/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent, organized and communication was great from start to finish.

  Review of 2/26/23, following an experience of 1/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Deb, It is wonderful to hear that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Got my results fast and they were accurate! I would do walk-in-lab again in a heartbeat!!

  Review of 2/26/23, following an experience of 2/2/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Ethan, We are pleased that you found our service quick and accurate to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

  Flag

  Thank you, my pleasure. Keep up the good work!

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Tests are easy to order, and results come in quickly.

  Review of 2/18/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Cecilia, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk In Lab is one of my go to resources for ordering labwork. Good pricing, large variety of testing options, and exceptional customer service. Would highly recommend.

  Review of 2/18/23, following an experience of 1/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Ari, It is wonderful to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-in Lab did its part very well as expected, however, I will never choose Quest again because it has been a week since my test and I have yet to receive my test results, that I paid for via Walk-in, from Quest. Walk-in sent my results to me the very next day. However, I chose Quest because they offer three different formats for displaying results. I prefer the “Time Range” format which is nice to present to a new doctor as it shows in graph format your test results over a long period of time, 15 years in my case. This is the second time this has occurred. Quest’s word means nothing as I was assured before it wouldn’t happen again. I’m 79 and tired of getting angry!!

  Review of 2/18/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by A A

  

  Flag

  You simply DO NOT UNDERSTAND!!! The format is NOT my complaint. My complaint concerns the fact I had to wait over a week for Quest to make my results available in any #@%^&’g format. I signed into my Quest user account each day for over a week before my results were made available. When they were available, I saved the results to my PC in all three formats. Do you understand now? Wow, and it took you two months to respond to this gigantic catastrophe – bravo.

  Answer by walkinlab.com

  

  Flag

  Dear John, I do apologize for the delay in response. Thank you for responding and clarifying for us. I am sorry that Quest Diagnostics took over a week to make your results available to your Quest user account. If you have any questions or concerns for us at Walk-In Lab please call us at 1-800-539-6119 or chat with us through our site at www.walkinlab.com. We are happy to help you. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  I am very happy with the ease of ordering my labwork online. The labs are always ready with my order on file. The results are uploaded to my account within a couple of days. I love using Walkinlabs and recommend it all the time. I wish I had learned about it years ago..

  Review of 2/18/23, following an experience of 1/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Reliable & easy.

  Review of 2/18/23, following an experience of 1/20/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Sue, It is wonderful to know that you found our service reliable and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Easy and effecient.

  Review of 2/18/23, following an experience of 1/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Bill, We are pleased that you found our service easy and efficient to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I love being able to order what I need when I need it!

  Review of 2/18/23, following an experience of 1/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Vicky, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  you charged me twice for the same test. and then you did it again. go to hell.

  Review of 2/18/23, following an experience of 1/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi David, We appreciate all customer feedback. I have looked over your order and I only see one charge was processed. I tried to reach out by phone and email earlier today. Please reach out to us at 1-800-539-6119 so that we can better assist you with this issue. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

  Flag

  I placed my order online and when I got to LabCorp with my order, they asked me to pay, so I did. I made that same mistake again with a second order. When I got my credit card statement and figured out what happened, I contacted LabCorp. They couldn't help.

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• 5 / 5

  

  Edit Flag

  Very easy to order and result in less than 24 hrs.

  Review of 2/18/23, following an experience of 1/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mary, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Wonderful plebologist! Great turn around time. Will be ordering more tests. The price is very expensive but I learned why I'm so bloated!! Very inflamed from what I am eating. Now I have the knowledge to take charge of my health without having a doctor tell me it's all in my head.

  Review of 2/18/23, following an experience of 1/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Annette, We are excited that you found our service wonderful and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  everything was great!! Have recommended to others.

  Review of 2/18/23, following an experience of 1/10/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Melonie, We are excited that you found our service easy and great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  It was a little bit complex getting all information together. Took a few phone calls.

  Review of 2/18/23, following an experience of 1/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Susanne, Thank you for you feedback. I'm happy to hear that our customer service was able to help you with any issues over the phone. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I love using walk-in labs. I don't have to do the run around with the doctors office. I just find what I need, pick my lab, print my orders, and go. So thankful for this service.

  Review of 2/18/23, following an experience of 1/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Kristina, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy and quick. Got done exactly what I needed.

  Review of 2/18/23, following an experience of 1/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nicole, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  What a great way to take a hold of your health. This was my first time with walk-in labs, but I’ve already signed up for another test. Keep up the great work.

  Review of 2/18/23, following an experience of 1/11/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Robert, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and great to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Test was straightforward and results came back relatively quickly.

  Review of 2/18/23, following an experience of 1/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Karen, It is wonderful to know that you found our service straight forward and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Online purchase is easy and at a good price. Online appointments with lab was easy and results were received in a very timely manner. It's also quite convenient as all of my labs are stored in one place for easy review.

  Review of 2/18/23, following an experience of 1/10/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mario, It is wonderful to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Hassle Free

  Review of 2/18/23, following an experience of 1/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Srinivas, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service hassle free and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Convenient service. Only nick: purchased based on a promotion, but promotion wasn’t automatic. Discount not taken.

  Review of 2/18/23, following an experience of 1/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Joseph, It is wonderful to know that you found our service convenient and easy to take care of your testing. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 2 / 5

  

  Edit Flag

  Usually get my results in 24 hours more than 48 hours and still no results!

  Review of 2/18/23, following an experience of 1/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Dianne, Thank you for your review, we appreciate all customer feedback. I have looked over your order and result report from your most recent lab visit, the test ordered does have a 1-to-2-day turnaround time. I do apologize for any inconvenience this may have caused. Please let us know if you are not able to see the results in your online secure account. We are happy to help and to answer any questions you may have. We can be reached at 1-800-539-6119. Thank you for choosing Walk-In Lab, we hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Totally satisfied, excellent service.

  Review of 2/18/23, following an experience of 1/14/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, It is wonderful to know that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  QUICK AND EASY

  Review of 2/15/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Linda, It is wonderful to know that you found our service quick and easy to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The process was simple, professional and result turn around time fast. Would highly recommend!

  Review of 2/15/23, following an experience of 1/22/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear D.P. We are pleased that you found our service simple, professional and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  fast as always THX!

  Review of 2/15/23, following an experience of 1/7/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mario, It is wonderful to know that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Recently I've noticed that Walk-in- Lab has some competition. I've checked out these labs to see if they're competitive. They are not. When I compared my lab tests with the competition, Walk-In-Lab was the best value - hands down! Thank you, Walk-In-Lab, for reasonable prices and occasional site wide sales. Much obliged!

  Review of 2/15/23, following an experience of 1/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jill, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  We didn't find any issues. staff is helpful. Everything was hassle-free.

  Review of 2/15/23, following an experience of 1/6/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Daksh, It is great to hear that you found our service easy and hassle free to take care of your testing. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very efficient service and pricing

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Bob, It is wonderful that you found our service efficient and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy transaction.

  Review of 2/15/23, following an experience of 1/20/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Helen, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy process to get the labs you want. I recommend this site to anyone interested in blood testing.

  Review of 2/15/23, following an experience of 1/21/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Magda, It is wonderful that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy online process and a reasonable price. Unfortunately, my Humana Medicare only covered a small part of it, even though it would have cost them a lot more if I did it a the Hospital.

  Review of 2/15/23, following an experience of 1/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Tom, We are pleased that you found our service affordable and easy to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  Good job with Walkinlab. I’m satisfied

  Review of 2/15/23, following an experience of 1/21/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Andrew, We are so happy that you found our service good and easy to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

  Flag

  I think I was recommended the wrong test by one of your char persons. You guys gotta figure out how to better recommend a test. I ordered a puny one.

  Answer by A A

  

  Flag

  I think I was recommended the wrong test by one of your char persons. You guys gotta figure out how to better recommend a test. I ordered a puny one.

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• 5 / 5

  

  Edit Flag

  Good customer service, easy to use website (better than others). Better than direct through labs in all ways. Would use again.

  Review of 2/15/23, following an experience of 1/3/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are so happy that our customer service was great and our website easy to use to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  So easy and convenient!

  Review of 2/15/23, following an experience of 1/5/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Tammy, Thank you for writing a review of our service and rating us with 5 stars. We are thrilled that you found our service easy and convenient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  They were easy to work with, and they have a good website with lots of tests available and good descriptions therein.

  Review of 2/15/23, following an experience of 1/3/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are thrilled that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Walk-in lab was great, easy to use, and followed up with my results. I like them and will use walk in lab again.

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Kimberly, We are excited that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy and convenient process.

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Minda, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and convenient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  I was in and out in about 15 minutes, my technician did a great job with my draw, good attention to detail.

  Review of 2/15/23, following an experience of 1/21/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are so happy that you found our service quick and easy to to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy process, and reasonable pricing of tests.

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Margaret, Thank you for taking the time to review our service and rating us with 5 stars. We are pleased that you found our service easy and affordable to take care of your testing needs. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy process with valuable information/

  Review of 2/15/23, following an experience of 12/18/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Betty, It is wonderful to know that you found our process easy and valuable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  The test that I ordered was somewhat misleading. I was under the impression that the 21/20 sensitivity test for molds would show the various molds in my bloodstream. I was not expecting it to just show that I was sensitive to certain molds. I would not have ordered the test had I known this,

  Review of 2/15/23, following an experience of 1/5/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi April, Thank you for your feedback. I'm so sorry for any inconvenience with this test is a sensitivity testing only, it will not show molds in the blood stream. The 21/20 Molds Sensitivity/Intolerance Panel checks for 21 common molds, spores and fungi. This is listed under the description on the website. In the future if you have any questions please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was super easy to purchase order and affordable

  Review of 2/15/23, following an experience of 1/7/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Rajvi, It is wonderful to know that you found our service super easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick and easy.

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Scott, It is wonderful to know that you found our service quick and easy to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy and great prices.

  Review of 2/15/23, following an experience of 1/7/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Linda, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by A A

  

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  Thank you. I will definitely be using your services again!

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• 5 / 5

  

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  it was great

  Review of 2/15/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Adria, We are pleased that you found our service great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  This was an easy process and I’ll be using it again.

  Review of 2/15/23, following an experience of 1/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Carol, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your lab testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I'm delighted with being able to order my own lab tests. This helps me stay on top of things in a way I couldn't if I was only being tested every year or so.

  Review of 2/15/23, following an experience of 1/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Martha, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent!

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Natalya, It is great to hear that you found our process excellent to help take charge of you health. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-in Labs is great. It is fast easy to use and less expensive. I like how I can see all if my results at any time and can have them faxed to my doctor. Highly recommend!

  Review of 2/15/23, following an experience of 1/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jane, It is wonderful to know that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

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