Customer reviews for walkinlab.com

4.9 / 5

Calculated from 2634 reviews obtained over the last 12 months

20410 reviews since 13/12/2018

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here

icon sparkle Review Summary

Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No
Informations and contact Walk-In-Lab About Verified Reviews

Search the reviews

Filter by rating

  • 12554
  • 684
  • 256
  • 154
  • 214

Information walkinlab.com

  • Company

    Walk-In-Lab

  • Description

    Order Your Own Blood Tests Online! Get Your Results Fast. No Doctor Needed. No Doctor Order Needed. Monthly Specials. Convenient. Guaranteed Lowest Prices. Confidential. Types: General Wellness Lab Test, Anti-Aging Blood Test, Hormone Deficiency, Cancer Screening, Urinalysis.

  • Address

    PO Box 1328 31322 Pooler

  • Website

    https://walkinlab.com

  • Category

    Health and beauty

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

icon sparkle Review Summary

Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 3 / 5
    Edit Flag

    VLDL is not included in the lipid panel I got, but it's mentioned on the website for the HEALTH CHECK BLOOD AND URINE TEST PANEL, MEN: https://www.walkinlab.com/products/view/health-check-blood-urine-test-panel-men I think the reason is that the Labcorp version of the lipid panel includes VLDL, but the Quest one doesn't, as shown here: https://www.walkinlab.com/products/view/lipid-panel-blood-test But in the first link, that difference isn't stated. Not a big deal for me, but somebody might get the impression VLDL is available from either lab if they only read the first link. I notified them about this via email a month ago, and they didn't respond. The HEALTH CHECK BLOOD AND URINE TEST PANEL, MEN page still hasn't been updated. Other than that, no complaints.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    HI Jeremy, We appreciate your feedback. Thank you for bringing this to our attention. I apologize that you weren't responded to from your initial email that was sent to us. Our site will be updated accordingly to reflect that information and we look forward to servicing your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Quick easy efficient great pricing very easy to navigate this service beats going to the doctor every time I need a piece of paper

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear James, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy. Efficient. Fills in a massive gap in the healthcare circus.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Megan, Thank you for reviewing our service and rating us with 5 stars. We are excited that our process was easy and efficient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I have used Walk in Lab services on multiple occasions. They are convenient and quick to get your lab results.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Alyssa, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    It was easy to order my labs! Clear instructions were given and easy to follow steps after the order was placed! I will definitely use Walk-In-Lab again and will recommend this service to others.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Amy, We are pleased that you found our service easy to order and take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    The options were clear and the compare option was very helpful.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Hillary, It is wonderful to hear that you found our service clear and helpful to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 3 / 5
    Edit Flag

    Deceptive advertising of 20%. You have to read the fine print and you never get. They spam your email with 15 to 20% off. I like the business model is the deception that I disagreed with.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear David, We are happy to hear that you like our business model.  We always strive to provide the best service and prices possible.  We often have sales on our already low prices.  When we advertise our discounts, we are always sure to include our exclusions in our fine print.    Each month we have specials on various tests and/or panels.  We make certain that the links on our advertisements direct our customers to the correct sale items.  If you ever encounter a situation where this is not accurate, please reach out to us so we can remedy the situation.  Thank you for choosing Walk-In Lab for your lab testing needs.  Thank you, Melinda Lowery Customer Service Assistant Manager

  • 1 / 5
    Edit Flag

    I called the central office and was promised I could speak with the local manager where I had my bloodwork. Either the CO never bothered, or the local manager didn't want to contact me.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi James, Thank you for your feedback. I tried to reach out by phone but was unable to reach you. We are contracted with LabCorp and Quest for all our bloodwork, however we are a separate entity. If you have an questions or concerns about you testing or your experience at the lab please reach out to us at 1-800-539-6119 so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    I gave the central message and correct phone number. The person repeated it back to me. I gave the information. Repeat: I veins that stand out. I have never - in over 40 years - had even the slightest problem. The person had to put in the needle THREE times! One caused a swelling for days. Both were clearly bruised. Several neighbors were shocked at my arm. I had been to the other site on Shade Avenue twice in the past year. Great service and COMPETENT nurses.

    Answer by A A
    Flag

    Melinda, Thank you. I went on February 14. It was on 2650 Bahia Vista St, Sarasota, Florida. Patient ID: 100484963 Collected: 02/14/2023 08:58

    Answer by A A
    Flag

    Thank you. I think it is important that you do that. I used to go to the one on 8451 N Shade Ave in Sarasota, and the service and quality has been excellent there.

    Show exchanges Hide exchanges
  • 5 / 5
    Edit Flag

    Easy to find tests you want

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Sherie, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Always a pleasant, easy experience! Walk in lab makes ordering lab work easy and straightforward. Customer service is always top notch as well!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Donna, We are so excited that you found our service pleasant and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Quick and easy.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Matthew, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 3 / 5
    Edit Flag

    It's okay. Nothing to complain about with the service. Just that it could be more comprehensive ,but it's the people of North Carolina that really...

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, We appreciate all customer feedback. We are proud that you found our service to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. We value you as a customer and we look forward to earning 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    It would be nice to have professionally trained competent lab technician's. I wrote another review about the same thing. I will always be honest. Something missing in today's society,in my opinion!

    Answer by walkinlab.com
    Flag

    Hello, I'm so sorry that your trip to the lab was less than satisfactory. I would be happy to file a formal complaint with the lab location you went into for testing if you would like me to do that please provide me with the lab location information. You can reach out to me as well at 1-800-539-6119. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    Lab locations is 1690 Westbrook Ave Burlington NC 27215

    Answer by walkinlab.com
    Flag

    Hello, Thank you for confirming the location I will file a formal complaint on your behalf with our Quest Representative. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    The issue is really with LabCorp located at West Brook in Burlington NC 27215

    Answer by walkinlab.com
    Flag

    Hello, Thank you for the update on the location. I will make sure that formal complaint is filed on your behalf. Thank you, Melinda Lowery Customer Service Assistant Manager

    Show exchanges Hide exchanges
  • 5 / 5
    Edit Flag

    Ordering my tests was super simple on the website and cheaper than if I had ordered them from the company. When I arrived at Quest they were easily able to pull up my order right in their computer system. Didn't even need to show them my order request that I had printed. Will definitely use Walk In Lab again.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Michelle, It is wonderful that you found our service simple and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 4 / 5
    Edit Flag

    The building facility is not very well kept. Dinghy and dated and in need to be cleaned and updated. Service was great and well organized and friendly.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Paulette, We appreciate your feedback. I'm sorry to hear that your experience at the lab was less than satisfactory. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab location on your behalf. Please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    So thankful I can get these tests without an order when I do not have a physician established but need a test.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    HI Rachel, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    What a great service to provide to help folks get valuable health information that they otherwise may not have access to.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Melissa, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service great and easy to take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 4 / 5
    Edit Flag

    Walk in Lab always treats me very well. Only reason I dropped a star is that I dislike their new reports page for Labcorp. I like it a lot less than te old one, and it does not give the reading of the previous test

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear George, Thank you for your review. We appreciate all customer feedback. While our system has changed to be more efficient for our customers, we understand if you would rather have the previous result report format. Please call us at 1-800-539-6119, once you have verified your account information, we would be happy to note your account and only upload the report format you prefer from now on. Thank you for choosing Walk-In Lab, we hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

  • 5 / 5
    Edit Flag

    Fast and very comprehensive

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Maria, We are pleased that you found our service fast and comprehensive to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    It was fast and easy. Would do it again if needed

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Diane, It is wonderful to know that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Excellent service. Receive results in timely manner. Can schedule own appointments and get in and out quickly.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Donna, We are thrilled that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy to order my test. Prices are excellent.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Patricia, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Simple and Professional

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Roger, We are thrilled that you found our service simple and professional to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 4 / 5
    Edit Flag

    Good experience

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Martin, We are pleased that you found our service to help take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Ordering and scheduling the test was super easy! I’ve ordered two tests. Each time, I received my results the very next day.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, Thank you for writing a review of our service and rating us with 5 stars. We are excited that you found our service super easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    The process was simple and fast

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Olga, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our process simple and fast to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 2 / 5
    Edit Flag

    I placed my order on line. I wish I would have been told it did not include routine urinalysis.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Value Customer, Thank you for your review. We appreciate all customer feedback. Unfortunately, the Routine Urinalysis test is a separate test than what was ordered. I do apologize for any inconvenience this may have caused you. If ever you have a question about a test, please call us at 1-800-539-6119 or chat with us through our site at www.walkinlab.com. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

  • 5 / 5
    Edit Flag

    Great service, easy to use!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Christina, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    My experience with Walk-In-Lab’s was super easy and convenient. All the instructions were clear and easy to follow. My results were provided to me in a reasonable time frame which honestly was super fast. I have already ordered another lab since my first order so I guess that lets you know how impressed I was. Thanks for this amazing service!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Marlette, We are pleased that you found our service easy and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Very short turn time for Ferritin test. I am using walk in labs to monitor my ferritin levels since my primary care doctor does not think this is important. This service has literally been a lifesaver for me. They also offer periodic discounts which is excellent. I recommend!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Caroline, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    So easy!! I love it!!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Karen, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Punctual and results were fast

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Nicole, We are pleased that you found our service prompt and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I love this business model, the convenience, the accuracy, and recordkeeping.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Saghar, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service accurate and convenient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Purchasing and check-in are so orderly... and the care that the people drawing blood show to me makes me feel valued.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear James, WE are pleased that you found our service easy and orderly to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Staff was great. Perfect stick, no bruise.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Mary, We are so excited that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Love the prices, speed, convenience & privacy of this service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Leslie, We are pleased that you found our service affordable, convenient and private to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    It was a good experience. The tech was efficient and patient oriented. The wait time was minimal.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Gary, It is wonderful to know that you found our service good and efficient to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Total experience with Walk In Lab was flawless. Pricing was good, ordering process was simple, scheduling appointment was easy, blood draw was effective, results were available the next day. Couldn't ask for more.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Steve, It is wonderful to know that you found our service good and simple to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Love it!!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Karen, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Very thankful for this service. Seems lower priced than using insurance.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service affordable and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 3 / 5
    Edit Flag

    Only complaint i would have is to make clear that you are sending an email not having to wait for it in the mail.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    HI Karen, We appreciate all customer feedback. Once you purchased testing you should have gotten an email giving you instructions of what your next steps will be. You would go to the Confidential lab order in your account to print out the order and then take that into the local lab for testing. We don't send anything in the mail unless you request it or if an at home test kit is ordered. Please give us a call at 1-800-539-6119 if you have any questions, we are always happy to assist. You are valued as a customer and we look forward to earning 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Reasonably priced and easy-to-use website and order process.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Sharon, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service affordable and easy to process your order. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    You are most welcome. Will definitely be a repeat customer (as I already have been over the years).

    Show exchanges Hide exchanges
  • 3 / 5
    Edit Flag

    Thought I was going to be able to have test done at my local lab. Turn out my order could only be done at a different lab. The process of where when and how to get the lab work done was not clear and confusing. Fortunately, the lab I was scheduled at helped me order the test with a different on line service so I didn't fast for 14 hours for nothing.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Michael, Thank you for your feedback. Our testing can be done through LabCorp and Quest Diagnostics. I looked over your order and see that you ordered through LabCorp. You have several LabCorp locations in your area. In the future please give us a call at 1-800-539-6119 so that we can assist you with any questions or concerns. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    all is excellent-timely action like blood collection/results etc-very prompt-tnk you

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Nageswara, We are so happy that you found our service excellent and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Fast, easy, and had a discount code.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Natalie, We are excited that you found our service fast, easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Order and results were good. The first lab I went to said they did not accept Quest, although their sign said they did. I walked across to another lab, same company and no problem.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear David, It is wonderful to know that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    A very easy transaction. Tests offered at an excellent price. Results came promptly and were available to take to my doc to discuss at my visit.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Steven, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I wanted to get my cholesterol checked but did not have a doctor's order. I went to Walk-in Lab website and got an order for exactly what I wanted. It was easy, quick and inexpensive. I took the order to a LabCorp facility in a Walgreens's near me. I had the results the following day. All in all, an excellent process and experience.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Ronald, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service excellent and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I ordered the wrong test, which was my error. I asked if I could exchange for the correct test and that was a yes and was handled very quickly for me. A big fan now of the site.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Bernadette, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy to use website to choose test desired. Customer Service agent was very helpful andl answering questions.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear James, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Your website was easy to navigate and content at a level of detail enabling a well informed decision. The purchase section with straight forward, easy and well integrated.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Craig, It is wonderful that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    My experience was great! They were all friendly and helpful! This has been my second time and both times they were all he best!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, We are thrilled that you found our service great and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    My doctor would not run a blood test for me without making an entire appointment. I went to walk in lab, registered for the one blood test online, set up an appointment with LabCorp. So easy, so cheap, so quick! I went to LabCorp the next day, had my results the next morning. Will definitely be using again.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Rachelle, It is wonderful to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 4 / 5
    Edit Flag

    it was great.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Yimei, Thank you for reviewing our service. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy registration, quick efficient service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear June, We are excited that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Absolutely perfect, fast and adequate.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Erinda, It is wonderful to know that you found our service perfect and fast to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    Thank you for your service.

    Show exchanges Hide exchanges
  • 3 / 5
    Edit Flag

    Result are not detailed enough

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Ashley, Thank you for your review, we appreciate all customer feedback. I do apologize you found that the lab result report not detailed enough. We offer sample reports on our site for most of our tests and while we aren't medically trained, we can help you understand the report better if you have any questions. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

  • 5 / 5
    Edit Flag

    Easy, affordable and helpful! I hope I can use Walk in Lab for years to come! Thank you!!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Katie, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Highly Recommend ! Their profiles help you easily order the necessary test for the health issue you are concerned about.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Marie, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    So easy that I almost didn’t think it was for real! But it was!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Sandy, It is great to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Smooth and exceptional. Took walk in labs same day as my cardiologist and results were back 2 days faster than my own drs results.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Joseph, We are pleased that you found our service smooth and exceptional to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    So grateful for this option to get labs done without spending an arm and a leg. Very easy to use and works without a problem!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Mary, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Very easy to navigate.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Amelia, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I love this website it’s so easy to use and ready to access at LabCorp or quest

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Veronica, We are pleased that you found our service easy and quick to take control of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Walk In lab is perfect.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Annie, Thank you for reviewing our service and rating us with 5 stars. We are so happy that our service was perfect and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Walk in Lab always delivers a great customer service experience! I recently called to ask if several single lab orders could be combined into one order and the representative that I spoke to was extremely helpful and pleasant. Very happy with my experiences with Walk-in Lab . Prices are reasonable as well.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Donna, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    The Walk-In Lab site and service was excellent. The process from researching what tests I needed to receiving my results was as I had hoped.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service fast and excellent to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing . Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy and good deal

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Timothy, We are so happy that you found our service easy and good to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Being from out of the country it was so nice to be able to get my blood tests without visiting a doctor. Would definitely recommend.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Debra, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    It was positive experience. The only thing is that coupons and discounts are not applied correctly

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Anhelina, It is wonderful that you found our service positive and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Affordable, convenient locations, quick results.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Jason, It is wonderful to know that you found our service convenient, affordable and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    This service is awesome. You can take control of your own health and avoid being looked at like you are crazy when you go to a doctor’s office. I often run my labs before going in and have it as evidence of my d(c)

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Luis, We are pleased that you found our service awesome and easy to take care of your lab testing needs in the future. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Excellent smooth process !

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Rachel, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service excellent and smooth to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    The lab ordering process was simple. Received results quickly.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service simple and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    As an uninsured patient I am extremely happy with Walk-in lab and their significantly discounted prices. They are always pleasant to deal with if I need to call. Results are posted quickly. I have been using Walk-in Lab for several years.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Donna, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service affordable and quick to take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 3 / 5
    Edit Flag

    Too way too long as I had a 9:40 and others were put ahead of me and I didn’t get in until 10:30 without explanation

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Buffy, Thank you for your feedback. I'm sorry that your trip to the lab was less than satisfactory and your appointment took longer than expected. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Was very pleased with this service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Jessica, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 4 / 5
    Edit Flag

    Went to LabCorp on n 4th Terre Haute this time prior to location on S Seventh Both 4 stars plus. Difference is location if you not into tech check in and want better 'stick' then 4th st location better choice. However I will return to Location on S 7th going forward 😍 check in from vehicle and scan at counter.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Donna, Thank you for your feedback. I'm happy to hear that you found a location that can take care of your testing and makes you feel comfortable. However we are a separate entity from the lab location. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    Nothing indicates 'separate entity' maybe specify what u want reviewed upon.. as for service great but doubtful if 5 stars from me until someone thing or place is above and beyond. So good job.

    Show exchanges Hide exchanges
  • 5 / 5
    Edit Flag

    Navigating online was seamless and easy. Tests were clearly defined and afforsable. Next steps were clear.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Paula, Thank you for reviewing our service and rating us with 5 stars. We are excited that our process was seamless and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Good variety of tests to choose from

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Stephen, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service good and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Great service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service great and easy to take care of your testing needs. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Very easy and convenient

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    HI Joseph, It is wonderful to know that you found our service easy and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    My results came faster than expected. The whole process was seamless.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Kelly, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy to purchase and results were provided very quickly.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Richard, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I have always had a great experience with walk in lab. Never had a problem. I highly recommend them.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Robert, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Everything was very organized when I walked in with a copy of my order. I was in and out in 5 minutes. My results were sent to my phone in less than 2 days.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Jeffrey, We are pleased that you found our service organized and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy to purchase particularly if you’ve done it before and have an established account.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    HI Eve, It is wonderful to hear that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    easy to place order had what I was looking for

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Geri, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 3 / 5
    Edit Flag

    Overall ordering the tests online, receiving the results very quick was a good experience. The lady at the test centre who helped at the front desk and did the blood work was rude and unhelpful. This took away from an otherwise good experience with quest labs.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hello, Thank you for your feedback. We are so happy that your process with ordering was easy and quick. I'm sorry that your trip to the lab was less than satisfactory. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Everything went perfectly. I ordered online and the lab was ready. Results the next day. I love using Walk-In-Lab.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Thomas, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service perfect and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I had to change some information on my account and the person I talked to worked with me easily. We have not received the results of the blood tests yet.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Chris, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You ae valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I am glad to have an option of checking my labs without having to go to my doctor and my insurance not paying for the test.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Philip, It is wonderful to find out that our process was quick and affordable to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Prompt service in order& processing, will use again!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Janet, We are so happy that you found our service prompt and easy to take care of your lab testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Good job all the way around like usual!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Lyn, We are so proud to hear that you found our service excellent to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Excellent. Couldn't be easier. Great service. Would and have recommended Walk-ln Lab.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Hi Karen, It is wonderful that you found our service excellent and great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    I did one of the kits and it was really easy. They sent me the kit, I followed the directions and then sent it back. It took about 2 weeks for the results to come back. I love using walkinlab.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Kristina, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Very efficient. Had to contact customer service when my printer broke down. A real person answered the phone and solved the problem by faxing my order directly to the lab.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Lee, It is wonderful to know that you found our service efficient and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Always easy to walk in and get a blood draw for a test...I remain impressed by the service and will continue to use it.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Dennis, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

    Answer by A A
    Flag

    You are welcome. You and your local staff run an exceptional "shop". I monitor my own bloodwork regularly and always go to this very location for the draw and test. Great job on all fronts. Thank you again...Dennis

    Show exchanges Hide exchanges
  • 5 / 5
    Edit Flag

    Easy to register. When I had questions, I called. The rep was more than helpful. The labs were more affordable than my clinic.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Cat, It is wonderful to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Fast, convenient and effective services

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Vanesa, Thank you for writing a review of our service and rating us with 5 stars. We are so happy that our process was fast, convenient and effective to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  • 5 / 5
    Edit Flag

    Easy, fast, and reliable!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by walkinlab.com
    Flag

    Dear Amanie, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy, fast and reliable to take care of your testing needs. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

Reviews displayed in chronological order