Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
-
Edit Flag
Online experience and process were excellent.
Review of , following an experience of by WILLIAM M.
Answer by walkinlab.comFlagHi William, Thank you for your wonderful review. We’re thrilled to hear that you had an excellent online experience with us. Your feedback motivates our team to continue providing exceptional service. If you have any further suggestions or thoughts, feel free to share. We appreciate you! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I love the convenience and speed in getting results sent right to me.
Review of , following an experience of by THERESA R.
Answer by walkinlab.comFlagHi Theresa, Thank you so much for your wonderful feedback. We’re thrilled to hear that you appreciate the convenience and speed of our services. Your satisfaction is our priority, and it’s great to know we’re meeting your needs. We look forward to continuing to provide you with seamless and efficient experiences. Thank you, Laura C. Customer Service Specialist
Answer by Theresa R.FlagI have been using Walk In labs for years, thank you for enabling people power over their own health, you were at the forefront of this movement and I will always remember that . Thank you!
Show exchanges Hide exchanges -
Edit Flag
Perfectly satisfied.
Review of , following an experience of by BOBBIE H.
Answer by walkinlab.comFlagHi Bobbie, Thank you for your wonderful review! We're thrilled to hear that you are perfectly satisfied with our services. Your positive feedback motivates us to continue delivering quality care. If there's anything else we can do to enhance your experience further, please know we’re always here to support you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Simple process
Review of , following an experience of by NATHAN B.
Answer by walkinlab.comFlagHi Nathan, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our process simple. Your feedback truly motivates us to continue providing a seamless experience for all our customers. If you have any further suggestions or thoughts, we’d love to hear from you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy to book and I received my results the next day. Thanks for making labs easily accessible. Note that you don't need an appointment for walk-in labs.
Review of , following an experience of by IFEOMA O.
Answer by walkinlab.comFlagHi Ifeoma, Thank you so much for your wonderful review! We're thrilled to hear that you found our booking process easy and that you received your results promptly. We strive to make lab services accessible and convenient for everyone. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Results on preliminary test stated "blood volume collection was suboptimal. Consider recollection to improve recovery." I called customer service asking for a refund as this collection error was not a supply fault on my part. I was told that once the final results came in if that statement still existed we could look at it further. After the final result I was told there would be no refund, even though the final result displays the same statement. This is strictly a scheduling platform offering no true representation on the patient's behalf.
Review of , following an experience of by MARK K.
Answer by walkinlab.comFlagHi Mark, We sincerely apologize for the experience you’ve had with your test results. We understand how frustrating it can be when expectations aren’t met, and we truly value your feedback. Thank you for taking the time to speak with our Results Department today regarding your concerns. I'm glad to know that this matter is being looked into for you. We value you as a customer and truly hope to earn a 5-star review from you in the future. Thanks, Lacey Results Department Manager
-
Edit Flag
Results were processed quickly
Review of , following an experience of by ALAINA P.
Answer by walkinlab.comFlagHi Alaina, Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our processing time to be quick. Your positive feedback inspires us to maintain our commitment to providing timely and efficient service. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great service, in and out in 10 minutes.
Review of , following an experience of by NICHOLAS K.
Answer by walkinlab.comFlagHi Nicholas, Thank you so much for your wonderful review. We're thrilled to hear that you experienced great service and were in and out quickly! Your feedback is invaluable to us, and it inspires our team to continue providing efficient and friendly service. We appreciate your support and look forward to seeing you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Happy Customer
Review of , following an experience of by T H. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful review! We're thrilled to hear that you're a happy customer. Your feedback is invaluable to us, and it motivates our team to continue providing excellent service. If you have any further thoughts or suggestions, we’re always here to listen and support you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
If processing of report may can do fast within 4 to 5 hrs.thanks
Review of , following an experience of by ATUL M.
Answer by walkinlab.comFlagHi Atul, Thank you for your valuable feedback and for rating us 5/5. We appreciate your feedback and understand the importance of timely results. We're committed to continually enhancing the experience for all our customers. Thank you for trusting Walk-In Lab. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
The ordering was easy and paying was easy. Everything you need to know is at your fingertips. You can order tests your insurance co will not. Therefore you have the info you need to make decisions. To be proactive with your own health.
Review of , following an experience of by AYDA G.
Answer by walkinlab.comFlagHi Ayda, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our ordering and payment processes easy and accessible. It’s great to know that our services are empowering you to take charge of your health. Your satisfaction is our priority, and we appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
It is so nice to be able to make appointments.
Review of , following an experience of by SAUNDRA S.
Answer by walkinlab.comFlagHi Saundra, Thank you for your wonderful feedback! We're thrilled to hear that you appreciate the convenience of making appointments with us. Your satisfaction is our priority, and we’re committed to providing you with a seamless experience. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great
Review of , following an experience of by SANDRA N.
Answer by walkinlab.comFlagHi Sandra, Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you had a positive experience. Your support inspires our team to continue providing exceptional service. If there's anything we can do to make your future experiences even better, please know that we're here for you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
always good
Review of , following an experience of by CLARENCE B.
Answer by walkinlab.comFlagHi Clarence, Thank you so much for your kind words and for taking the time to share your thoughts. We’re thrilled to hear that you consistently have a positive experience with us. Your support motivates us to continue providing excellent service. If you have any further feedback or suggestions, we would love to hear from you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Given my diabetes and carnivore diet, I do labs a little more frequently than Medicare allows. Easy to order, prices are good. Las results came in 24hrs even though it verged on the weekend! Highly recommend.
Review of , following an experience of by DAVID P.
Answer by walkinlab.comFlagHi David, Thank you so much for your wonderful feedback. We’re thrilled to hear that our convenient ordering process and prompt lab results met your needs, especially given your situation. Your recommendation means a lot to us! Wishing you the best on your health journey. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy to order and pick a lab. The lab had already received a copy of the order by the time of my appointment.
Review of , following an experience of by I D. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful feedback. We're thrilled to hear that you found our ordering process easy and that the lab was prepared for your appointment. Your positive experience reinforces our commitment to providing seamless service. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
everything from start to finish was great
Review of , following an experience of by NATALIE K.
Answer by walkinlab.comFlagHi Natalie, Thank you for your wonderful review! We're thrilled to hear that your experience from start to finish was great. Your feedback motivates us to continue providing the best service possible. If you have any further thoughts or suggestions, we always appreciate hearing from our valued customers. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
As always, great experience. I made a mistake entering the order, and was able to get it fixed in 5 minutes through the online chat.
Review of , following an experience of by STUART B.
Answer by walkinlab.comFlagHi Stuart, Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience and found our online chat service helpful in resolving your order issue quickly. Your satisfaction is our top priority, and it’s fantastic to know we could assist you effectively. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great people to work with
Review of , following an experience of by JOHN P.
Answer by walkinlab.comFlagHi John, Thank you so much for your wonderful review. We’re thrilled to hear you found our team great to work with! Your kind words motivate us to continue providing excellent service. We appreciate your support and look forward to assisting you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Always courteous professional and prompt
Review of , following an experience of by DUANE K.
Answer by walkinlab.comFlagHi Duane, Thank you so much for your kind words! We are thrilled to hear that you found our team courteous, professional, and prompt. Your feedback is invaluable as we strive to maintain a high standard of service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Very straightforward, got the lab order in a few minutes and was able to do the bloodwork same day. The portal notified me when my bloodwork came in ASAP.
Review of , following an experience of by KELSI R.
Answer by walkinlab.comFlagHi Kelsi, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you found the lab order process straightforward and that you received your results quickly. It's our goal to provide timely and efficient service, and your feedback reaffirms our commitment. We appreciate your kind words and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Took some time to transfer doctor's rx order into the walk-in lab system, but various customer service reps were ALL very helpful and kind. I just wish that my lab results received could be compared more easily to previous results at LabCorp.
Review of , following an experience of by MATTHEW W.
Answer by walkinlab.comFlagHi Matthew, Thank you for taking the time to share your experience with us. We appreciate your feedback about locating your tests on our site from your doctors order and we're glad to hear our customer service team was able to assist you. We also value your feedback about comparing lab results more easily, unfortunately LabCorp doesnt offer this option. Thank you for using Walk-In Lab. Thank you, Laura C. Customer Service Specialist .
-
Edit Flag
After you take lab test, you are like in a limbo. No information neither on lab website nor on walk in lab website. When results finally came in. I was trying to upload them on my phone and after I clicked notice button once, when I clicked final results the notice file would pop up. I cleared cache and cookies on my phone twice and it didn't help. I had to use my laptop to download the results
Review of , following an experience of by VIKTORIIA S.
Answer by walkinlab.comFlagHi Viktoriia, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered while accessing your lab results. We understand how important this information is and truly regret any frustration this may have caused. I attempted to follow up with you by phone but was unable to reach you. In some cases, access issues can be related to browser settings—such as pop-up blockers—or, if a report has already been viewed, your smartphone may prompt you to re-download the file. If you’d like, we’d be happy to walk you through the process or help troubleshoot further. Please feel free to contact us at your convenience—we value you as a customer and hope to have the opportunity to earn a 5-star review in the future. Thanks, Lacey Results Department Manager
-
Edit Flag
The instructions were concise and easy to follow.
Review of , following an experience of by G S. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you for your positive feedback! We’re thrilled to hear that you found our instructions concise and easy to follow. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Super easy all the way around from ordering to result. Shopping around the best pricing, Walk In Labs is the best.
Review of , following an experience of by ANTHONY G.
Answer by walkinlab.comFlagHi Anthony, Thank you so much for your kind words about your experience with Walk-In Lab. We’re thrilled to hear that you found our ordering process easy and that you appreciate our competitive pricing. Your feedback motivates us to continue providing exceptional service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I’ve been using Walk In Lab for over seven years now and been very pleased. With an easy ordering process, Customer service is always helpful and the results department is very responsive.
Review of , following an experience of by NICOLE B.
Answer by walkinlab.comFlagHi Nicole, Thank you so much for your kind words and for being a loyal customer for over seven years. We truly appreciate your recognition of our easy ordering process, helpful customer service, and responsive results department. Your feedback strengthens our commitment to providing excellent service, and we’re thrilled to hear about your positive experiences. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I appreciate how quickly everything is handled efficiently.
Review of , following an experience of by SALLY S.
Answer by walkinlab.comFlagHi Sally, Thank you for your wonderful feedback! We’re thrilled to hear that you found our services quick and efficient. Your appreciation inspires us to continue providing the best experience possible. If you have any further insights or suggestions, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Order process was so easy!
Review of , following an experience of by ROBIN N.
Answer by walkinlab.comFlagHi Robin, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our order process easy! Your feedback is greatly appreciated, and it inspires us to continue delivering a seamless experience. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Ordering lab work on the webpage is easy. As soon as results are available, I am notified immediately.
Review of , following an experience of by PENNY M.
Answer by walkinlab.comFlagHi Penny, Thank you for your wonderful feedback! We're thrilled to hear that you found our ordering process easy and that you appreciate the timely notifications for your results. Your positive experience means a lot to us and demonstrates our commitment to providing quality service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Simple, easy to use. I love walk-in-labs.
Review of , following an experience of by JOHN B.
Answer by walkinlab.comFlagHi John, Thank you so much for your kind words about Walk-In Lab. We’re thrilled to hear that you find our service simple and easy to use. Your positive feedback inspires us to keep delivering the best experience possible. If you ever have any suggestions for improvement, we’re all ears! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I was able to order some labs that I can’t typically find anywhere else The price seemed fair The lab had my order and results were quick
Review of , following an experience of by J H. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful feedback! We’re thrilled to hear that you were able to find labs that meet your needs and that you found our pricing fair. It's great to know that your order was processed quickly and efficiently. We truly appreciate your support and look forward to continuing to serve you in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great tests good service fast results
Review of , following an experience of by PAMELA M.
Answer by walkinlab.comFlagHi Pamela, Thank you so much for your wonderful review! We're thrilled to hear that you found our tests to be great and that our service met your expectations with fast results. Your feedback motivates us to continue delivering quality experiences to our valued customers. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I had made an appointment online and arrived at the time stated. The staff checked me right in and shortly after I had my blood draw. Plain simple and the staff was great.
Review of , following an experience of by TERRY C.
Answer by walkinlab.comFlagHi Terry, Thank you so much for sharing your experience! We're thrilled to hear that your appointment process was seamless and that the staff provided excellent service. Your feedback inspires us to continue delivering a positive experience for all our patients. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I was very happy with my ability to pick out an order and prepay, and I was able to get my lab done without a hassle.
Review of , following an experience of by ZOE H.
Answer by walkinlab.comFlagHi Zoe, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a hassle-free experience choosing and prepaying for your lab order. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy
Review of , following an experience of by HELEN S.
Answer by walkinlab.comFlagHi Helen, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our services easy to use! Your positive feedback motivates our team to keep providing the best possible experience for our customers. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Excellent selection of tests at a reasonable price. The results were delivered quickly and were easy to understand.
Review of , following an experience of by DON C.
Answer by walkinlab.comFlagHi Don, Thank you so much for your wonderful review. We're thrilled to hear that you found our selection of tests to be excellent and our results both quick and easy to understand. Your positive feedback inspires us to continue providing quality services. We appreciate you! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I have been using walk-in-lab for years. Every time has been quick and professional. Nice folks.
Review of , following an experience of by JACK L.
Answer by walkinlab.comFlagHi Jack, Thank you so much for your kind words and for being a loyal customer over the years. We're thrilled to hear that you appreciate our quick and professional service. Your feedback motivates our team to continue providing the best experience possible. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
Answer by Jack L.FlagYou're welcome
Show exchanges Hide exchanges -
Edit Flag
Quick and efficient
Review of , following an experience of by DENISE M.
Answer by walkinlab.comFlagHi Denise, Thank you so much for your kind words about your experience with us. We’re delighted to hear that you found our service to be quick and efficient. Your feedback inspires us to continue providing the best experience possible! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
It was so easy to order these lab tests and affordable too. My results came back very quickly
Review of , following an experience of by CAROL C.
Answer by walkinlab.comFlagHi Carol, Thank you so much for your wonderful review! We're thrilled to hear that you found our ordering process easy and our prices affordable. It's great to know that you received your results quickly as well. Your positive feedback motivates us to keep providing excellent service to our customers! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Website is user friendly. Prices are reasonable for what I need. Turnaround time for results is quick.
Review of , following an experience of by B C. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for taking the time to share your feedback! We're thrilled to hear that you found our website user-friendly and our prices reasonable. It’s great to know that our quick turnaround times met your needs. We appreciate your support and look forward to continuing to serve you in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great way to easily order labs without the fuss of dealing with the doctor's office AND at a discount. For those of us on an HDHP using an HSA managing our our healthcare costs, this is the way to go!
Review of , following an experience of by JEFFREY C.
Answer by walkinlab.comFlagHi Jeffrey, Thank you so much for your wonderful review. We're thrilled to hear that you find our lab ordering process convenient and beneficial, especially in managing healthcare costs. Your satisfaction is our priority, and we appreciate you sharing your positive experience. Wishing you the best on your health journey! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Excellent service works great with Lab Corp
Review of , following an experience of by MARTIN C.
Answer by walkinlab.comFlagHi Martin, Thank you so much for your wonderful review. We truly appreciate your kind words about our service and our partnership with Lab Corp. It's our goal to provide excellent service, and your feedback motivates us to keep delivering the best possible experience. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
The tech was super friendly and far more knowledgeable than most. Great experience primarily because of the technician.
Review of , following an experience of by BRUCE N.
Answer by walkinlab.comFlagHi Bruce, Thank you so much for your kind words about the technician. We’re thrilled to hear that you had a great experience and that their friendliness and knowledge made a positive impact. Your feedback is invaluable to us and motivates our team to continue providing excellent service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist Best regards, The Walk-in Lab Team
-
Edit Flag
It make my life so much easier. Also, how they keep a record of all my testing so I have all the data I need at my finger tips. Very easy to use the site and make the appointments at the appropriate facilities. Results are also very quick. I will continue to use this for my routine blood work that I get done 2-3 times a year.
Review of , following an experience of by DEREK C.
Answer by walkinlab.comFlagHi Derek, Thank you for taking the time to share your experience! We’re thrilled to hear that our platform has made managing your health so much easier and that you appreciate having all your testing records easily accessible. It’s great to know that you find our site user-friendly and that you receive your results quickly. We look forward to supporting your blood work needs in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Very easy to order and I like that I am in control and can easily see my results
Review of , following an experience of by CARRIE H.
Answer by walkinlab.comFlagHi Carrie, Thank you so much for your wonderful review. We are thrilled to hear that you found the ordering process easy and that you appreciate being in control of your results. Your feedback inspires us to continue providing a seamless experience for all our customers. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Very fast turn around for results!
Review of , following an experience of by INESSA D.
Answer by walkinlab.comFlagHi Inessa, Thank you so much for your wonderful review. We’re thrilled to hear that you experienced a fast turnaround for your results. Your feedback motivates us to continue providing efficient service. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I received my results 24 hours after having my blood work completed. Very happy!
Review of , following an experience of by ERIKA L.
Answer by walkinlab.comFlagHi Erika, Thank you for your wonderful feedback! We’re thrilled to hear that you received your results so quickly and are satisfied with our service. Your experience inspires us to continue providing timely and efficient testing. We appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy to use the website. I appreciate the easy access to previous labs.
Review of , following an experience of by KATHERINE J.
Answer by walkinlab.comFlagHi Katherine, Thank you so much for your wonderful feedback! We're thrilled to hear that you find our website easy to use and appreciate easy access to your previous labs. Your satisfaction is important to us, and it motivates our team to continue providing seamless services. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
It was relatively easy to use. The prices were much more affordable than if purchased in the labs themselves. Step by step explanation was simple. Just the information on which labs did or not certain tests was incorrect when using Wlak In Labs on a computer, but correct when using it on the phone.
Review of , following an experience of by ANA L.
Answer by walkinlab.comFlagHi Ana, Thank you for sharing your feedback! We’re glad to hear you found our platform easy to use and appreciated our affordable pricing. We sincerely apologize for the discrepancies you experienced with lab information on different devices it should be the same on any device. The format may look a bit different however. Please call us if you'd like to elaborate at 800-539-6119 or we can always assist! Your support means a lot to us. Thank you for choosing Walk In Lab! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Very nice staff! The phlebotomist that took my blood was painless, slick and quick! Easy to order online and check in.
Review of , following an experience of by GINA P.
Answer by walkinlab.comFlagHi Gina, Thank you so much for your wonderful feedback! We're thrilled to hear that our staff made your experience comfortable and that you found the online ordering and check-in process easy. Your kind words inspire us to keep providing top-notch service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great customer service and smooth speedy delivery
Review of , following an experience of by KELSEY H.
Answer by walkinlab.comFlagHi Kelsey, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and that your delivery was smooth and speedy. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Seamless
Review of , following an experience of by JILL S.
Answer by walkinlab.comFlagHi Jill, Thank you for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service seamless! Your feedback motivates us to continue providing excellent service to our customers. If you have any further insights or suggestions, we always appreciate hearing from you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
EASY, CONVENIENT. HOWEVER SOMEWHAT EXPENSIVE;
Review of , following an experience of by ALEXANDRA A.
Answer by walkinlab.comFlagHi Alexandra, Thank you for taking the time to share your experience! We’re delighted to hear that you found our service easy and convenient. We also appreciate your feedback regarding pricing and do offer price matching if you happen to find a competitor with a lower price. We also have a free loyalty program! https://www.walkinlab.com/loyalty-program. We appreciate you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great!
Review of , following an experience of by KAROL S.
Answer by walkinlab.comFlagHi Karol, Thank you so much for your positive feedback. We’re thrilled to hear that you had a great experience with us! Your satisfaction is our priority, and we appreciate your kind words. If there's anything more we can do to enhance your experience, please know we're here to help. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Yes they helped me.
Review of , following an experience of by DORIT G.
Answer by walkinlab.comFlagHi Dorit, Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that our team was able to assist you effectively. Your feedback motivates us to continue providing exceptional service. We appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Efficient and cost effective!
Review of , following an experience of by BRET H.
Answer by walkinlab.comFlagHi Bret, Thank you so much for your wonderful review. We're thrilled to hear that you found our services efficient and cost-effective. Your feedback encourages us to continue providing quality service. If there's ever anything more we can do to enhance your experience, please know that we're here for you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Really easy to order and plan. Executed well. Much cheaper than going the traditional route.
Review of , following an experience of by KELLY R.
Answer by walkinlab.comFlagHi Kelly, Thank you for your wonderful review! We're thrilled to hear that you found our ordering process easy and that our services met your needs at a better price. Your feedback reinforces our commitment to providing affordable and convenient lab testing options. We genuinely appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
It was very easy to place my order. No problems.
Review of , following an experience of by ALICIA R.
Answer by walkinlab.comFlagHi Alicia, Thank you for your wonderful feedback! We’re thrilled to hear that placing your order was easy and that you had a seamless experience. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Provided special test I needed and processed perfectly
Review of , following an experience of by DAN W.
Answer by walkinlab.comFlagHI Dan, Thank you for your wonderful feedback! We're thrilled to hear that we could provide the special test you needed and that everything was processed smoothly. Your satisfaction is our top priority, and we appreciate your support. If you ever need any further assistance, we’re here for you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Fast and accurate
Review of , following an experience of by CHARLES W.
Answer by walkinlab.comFlagHi Charles, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our services to be fast and accurate. Your satisfaction means a lot to us and motivates our team to continue delivering quality experiences. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
So easy and so fast! I arrived at my local lab and my doctor's orders were not there. Instead of contacting my doctor, and waiting for days, I used Walk In Lab and the orders arrived in 10 minutes! The cost was less than the local lab quoted me in the past. Highly recommended!
Review of , following an experience of by MARY D.
Answer by walkinlab.comFlagHi Mary, Thank you so much for your wonderful feedback. We’re thrilled to hear that our service provided you with a quick solution and cost savings when you needed it most. Your recommendation truly means a lot to us, and we’re here to ensure that every experience is just as positive. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great service
Review of , following an experience of by YASHA F.
Answer by walkinlab.comFlagHi Yasha, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best possible service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Janette was amazingly capable. No pain and my difficult veins were found fast.
Review of , following an experience of by MARIA P.
Answer by walkinlab.comFlagHi Maria, Thank you so much for your fantastic review! We're thrilled to hear that the lab tech provided you with such a positive experience and was able to find your veins quickly and painlessly. Your feedback means a lot to us and encourages our team to continue delivering exceptional care. We appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
This is the best alternative to expensive, high deductible medical plans. It’s quick and efficient, I also used the fax service to send to my PCP
Review of , following an experience of by CARMEN N.
Answer by walkinlab.comFlagHi Carmen, Thank you for your wonderful review. We're thrilled to hear that you found our services to be a valuable alternative to traditional medical plans, and that the fax service made it easy to connect with your PCP. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Outstanding service twice!
Review of , following an experience of by EDWARD H.
Answer by walkinlab.comFlagHi Edward, Thank you for taking the time to share your fantastic experience with us! We’re thrilled to hear that you received outstanding service on two occasions. Your kind words motivate our team to continue providing the best care possible. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
affordable prices
Review of , following an experience of by ROMAN T.
Answer by walkinlab.comFlagHi Roman, Thank you for your positive review! We’re thrilled to hear that you appreciate our affordable prices. Your feedback inspires us to continue providing quality services. If you have any further thoughts to share, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Not a long wait
Review of , following an experience of by REGINA C.
Answer by walkinlab.comFlagHi Regina, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with minimal wait time. We appreciate your feedback as it encourages us to continue providing efficient service. If you have any further thoughts to share, we're always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy to use
Review of , following an experience of by K O. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful review! We're thrilled to hear that you found our platform easy to use. Your feedback motivates us to continue improving and providing the best experience possible. If you have any additional thoughts or suggestions, we're always here to listen! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I am so glad to have walk in lab, it makes getting tests easy and fast results
Review of , following an experience of by DAWN P.
Answer by walkinlab.comFlagHi Dawn, Thank you so much for your wonderful review! We're delighted to hear that you find Walk-In Lab easy to use and appreciate our fast results. Your feedback inspires us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
This option was good
Review of , following an experience of by ANTONINA A.
Answer by walkinlab.comFlagHi Antonina, Thank you for taking the time to share your thoughts with us. We're glad to hear you found some aspects of our service beneficial, but we’re sorry to learn that your experience did not fully meet your expectations. If there is anything we can improve on please reach out to us at 1-800-539-6119 so that we can better assist you. We appreciate your insights and hope to earn a higher rating from you in the future. Thank you, Melnda L. Customer Service Assistant Manager
-
Edit Flag
Everything was good and easy to do :)
Review of , following an experience of by SARA G.
Answer by walkinlab.comFlagHi Sara, Thank you so much for sharing your positive experience with us. We're thrilled to hear that you found everything to be good and easy to do. Your satisfaction means a lot to us, and we appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Everything went well
Review of , following an experience of by KELLY C.
Answer by walkinlab.comFlagHi Kelly, Thank you for your wonderful review and the 5-star rating! We’re thrilled to hear that everything went well. Your satisfaction is incredibly important to us, and we appreciate your feedback. If you have any further thoughts or suggestions, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Had good experience in the past, but the latest test results are very delayed.
Review of , following an experience of by ANTON M.
Answer by walkinlab.comFlagHi Anton, Thank you for taking the time to share your experience with us. We appreciate your past loyalty and sincerely apologize for the delays in receiving your recent test results. At Walk-In Lab we do not handle the specimen process, all tests are performed through LabCorp or Quest Diagnostics; once tests finalize, results are reported to Walk-In Lab. Please note that the turnaround times do not include weekends, holidays, or any potential lab delays. While most of the tests we offer have a 1–2-day turnaround, some may take longer. We truly value you as a customer and hope to earn a 5-star review from you in the future. Thank you for choosing Walk-In Lab! Thank you, Lacey T. Results Department Manager
-
Edit Flag
Highly recommended!
Review of , following an experience of by EDDIE H.
Answer by walkinlab.comFlagHi Eddie, Thank you so much for your kind words and the perfect rating! We're thrilled to hear that you highly recommend us. Your feedback motivates us to continue providing excellent service, and we’re committed to maintaining these high standards for all our customers. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Convenient & gives me peace of mind that I can schedule bloodwork very quickly without any hurdles
Review of , following an experience of by VALERIE P.
Answer by walkinlab.comFlagHi Valerie, Thank you for your wonderful review! We’re thrilled to hear that you found our services convenient and that they brought you peace of mind. It's our goal to provide a seamless experience for all our customers, and your feedback reinforces our commitment to this mission. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Good service and good website, but your prices are much higher than Jason Health so I'll be using them next time.
Review of , following an experience of by ELIZABETH S.
Answer by walkinlab.comFlagHello, Thank you for taking the time to share your thoughts with us. We're glad to hear you appreciate our service and website! We understand that pricing is an important factor, and we value your feedback. We do offer price matching if you find a lower cost online with one of our competitors. Please give us a call at 1-800-539-6119 if you have any questions regarding price match so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you, Melinda L. Customer Service Assistant Manager
Answer by Elizabeth s.FlagThen do you still offer the percentage off (current sale) of the matched prices? If so, that would bring me back. Otherwise, I will likely proceed with Jason Health, as they are much cheaper.
Answer by walkinlab.comFlagHi Elizabeth, Unfortunately, we can only price the price that is it listed for through Jason's health with any discounts on their website. We aren't able to add any of our current discounts to the price. Please reach out should you need any further assistance. Thank you, Melinda L. Customer Service Assistant Manager
Show exchanges Hide exchanges -
Edit Flag
I love this app and service. Great way to check blood work between doctor visits.
Review of , following an experience of by CHRISTINE M.
Answer by walkinlab.comFlagHi Christine, Thank you so much for your wonderful feedback. We're thrilled to hear that you find our service helpful for checking your blood work between doctor visits. Your satisfaction is our priority, and we appreciate your support. If you have any further suggestions or insights, please feel free to share! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Excellent and very easy service
Review of , following an experience of by EMEBET H.
Answer by walkinlab.comFlagHi Emebet, Thank you so much for your kind words about our service. We're thrilled to hear that you found it excellent and easy to use. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any further thoughts or suggestions, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
smooth, really smooth
Review of , following an experience of by ALLEN M.
Answer by walkinlab.comFlagHi Allen, Thank you so much for your wonderful review. We're thrilled to hear that you had a smooth experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I appreciate Walk in Labs panels for periodic update.
Review of , following an experience of by DENISE W.
Answer by walkinlab.comFlagHi Denise, Thank you for taking the time to share your thoughtful review! We're delighted to hear that you appreciate our service. Your satisfaction is very important to us, and we’re committed to providing you with valuable services. We look forward to continuing to support your health needs in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Ordering my labs was very easy. Payment was easy as well
Review of , following an experience of by NINA B.
Answer by walkinlab.comFlagHi Nina, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found ordering and payment to be easy. Your positive feedback motivates us to continue providing a seamless experience for all our customers. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
The order and result processing were easy and seemless! I love it when you have sales!
Review of , following an experience of by TERRI A.
Answer by walkinlab.comFlagHi Terry, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our order and result processing easy and seamless. It's always exciting to know our sales are appreciated! Your support motivates us to keep improving. Wishing you all the best! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
no mistakes and quick results time for so many tests. Great Job
Review of , following an experience of by SHAUN G.
Answer by walkinlab.comFlagHi Shaun, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received quick results. Your feedback is incredibly valuable to our commitment to providing excellent service. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy process .
Review of , following an experience of by GRACE D.
Answer by walkinlab.comFlagHi Grace, Thank you so much for your kind words! We're thrilled to hear that you found our process easy. Your feedback motivates us to continue providing a seamless experience for our customers. If you have any further suggestions or thoughts, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
As always, the order was easy to print/follow and the results came within the expected timeframe. Would recommend.
Review of , following an experience of by ALA M.
Answer by walkinlab.comFlagHi Ala, Thank you for your wonderful feedback. We're thrilled to hear that your order process was easy and that you received your results on time. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I have used LABCORP services since my diagnosis in 2017, and I have many different locations to choose from. While it’s pretty consistent with phlebotomy tech proficieny, some receptionists bear the weight of good feeling, and the last visit receptionist was, like, burdened with customer care
Review of , following an experience of by MARTIN C.
Answer by walkinlab.comFlagHi Martin, Thank you for taking the time to share your experience. We understand that customer care can vary, which may impact your visits. We are contracted with LabCorp and Quest Diagnostics for our blood draws. However, we are a separate entity. We would be happy to file a formal complaint with the lab location you went into on your behalf. Please reach out to us at 1-800-539-6119 so that we can gather more details to better assist you. We value you as a customer an we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
-
Edit Flag
I was able to easily order the labs I want, make an appointment, and receive my results promptly.
Review of , following an experience of by DEBRA H.
Answer by walkinlab.comFlagHi Debra, Thank you for your wonderful feedback! We’re thrilled to hear that you found the ordering process easy, were able to make your appointment seamlessly, and received your results promptly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Easy to follow instructions and follow through
Review of , following an experience of by ROBIN W.
Answer by walkinlab.comFlagHi Robin, Thank you for your wonderful review! We’re thrilled to hear that you found our instructions easy to follow and appreciated our follow-through. Your feedback motivates us to continue providing a seamless experience for our customers. We appreciate your support! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great easy process
Review of , following an experience of by FRED L.
Answer by walkinlab.comFlagHi Fred, Thank you for sharing your thoughts! We’re thrilled to hear that you found our process to be great and easy. Your positive feedback truly motivates us to continue providing a seamless experience. If you have any further insights or suggestions, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Super easy to schedule your own labs. You don’t have to wait on a doctor deciding to do it or not or pay that co-pay. It gave me some good answers that I might not have gotten clarity on. I appreciate this ability for us to take control of our health
Review of , following an experience of by CYNTHIA C.
Answer by walkinlab.comFlagHi Cynthia, Thank you for your wonderful feedback. We're thrilled to hear that you found our scheduling process easy and empowering for taking control of your health. Your experience reinforces our commitment to providing accessible lab services, and we genuinely appreciate you sharing it. Wishing you continued health! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Great! Fast and easy process to order my own labs just how I want!
Review of , following an experience of by RAMIRO M.
Answer by walkinlab.comFlagHi Ramiro, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our process fast and easy for ordering your labs. Your satisfaction is important to us, and we appreciate your support. If there's anything more we can do, please know we're here for you. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Efficient
Review of , following an experience of by MARY H.
Answer by walkinlab.comFlagHi Mary, Thank you for your wonderful feedback! We're thrilled to hear that you found our services efficient. Your support motivates us to continually enhance our offerings. If you have any further insights or suggestions, we’d love to hear them! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Amazing experience with the opportunity to get labs on your own. Great price, easy to understand and fantastic website! Thank you so much! I now recommend this to everyone!
Review of , following an experience of by ANDREW L.
Answer by walkinlab.comFlagHi Andrew, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had an amazing experience with our services, and we appreciate your kind words about our pricing and website usability. Your recommendation means a lot to us, and we’re here to continue supporting you and your needs. Wishing you all the best! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
I needed my iron levels checked. My doctor's order hadn't arrived and I didn't have time to come back another day so while in the blood draw chair I pulled out my phone ordered the test on my phone and within about 20 seconds it was in the Labcorp system. For $25 I was able to save several hours of missed time and rescheduling. Got the results the next day!
Review of , following an experience of by JAKE G.
Answer by walkinlab.comFlagHi Jake, Thank you so much for sharing your experience with us! We’re thrilled to hear that our service helped you save time and get your iron levels checked promptly. Your positive feedback inspires us to continue providing efficient and accessible testing options. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Fast and easy - really appreciate the option to order my own labs and schedule blood tests without seeing a doctor and paying for an unnecessary appointment first. Especially when tracking chronic conditions and changes over time, this option lets you test as needed.
Review of , following an experience of by KIMBERLY M.
Answer by walkinlab.comFlagHi Kimberly, Thank you so much for your kind words and for taking the time to share your positive experience. We’re thrilled to hear that you appreciate the convenience of ordering your own labs and scheduling blood tests as needed. It's wonderful to know that our services support you in tracking your chronic conditions effectively. Your feedback truly motivates us to continue providing accessible healthcare options. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Far as I'm concerned it's the best lab around and I wouldn't use no other and thank you for all the tests you've done for me and continue the good work thank you
Review of , following an experience of by STEPHEN M.
Answer by walkinlab.comFlagHi Stephen, Thank you so much for your kind words and for trusting us with your testing needs. We’re delighted to hear that you consider us the best lab around! Your appreciation motivates us to continue our commitment to providing excellent service. We're grateful for your support and look forward to serving you in the future. Thank you, Laura C. Customer Service Specialist
-
Edit Flag
Excellent ,overall impressive.
Review of , following an experience of by RICHARD P.
Answer by walkinlab.comFlagHi Richard, Thank you so much for your kind words and for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service impressive! Your feedback motivates us to continue providing high-quality service to all our customers. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
This test was a bit of a hassle from the collection side of things regarding a perceived error where I had to redo the test (the collection site also had great communication letting me know immediately of the perceived error), and there was great communication from Walk In Labs. Because of the excellent communication from all sides, things were resolved without any additional stress to myself. Thank you for your excellent communication!
Review of , following an experience of by V R. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you for sharing your experience with us. We understand that the testing process can sometimes be challenging, and we're glad to hear that both the collection site and our team provided the communication needed to resolve the issue smoothly. Your kind words about our communication mean a lot to us. We appreciate your trust in Walk In Lab and hope to continue supporting your healthcare needs in the future. Best regards, Stephanie C. Results Department Assistant Manager
-
Edit Flag
Great selection of lab tests, reasonable pricing and easy to schedule with quick results
Review of , following an experience of by CLAIRE G.
Answer by walkinlab.comFlagHi Claire, Thank you so much for your kind words about our selection of lab tests, pricing, and scheduling process. We’re thrilled to hear that you had a positive experience and received your results quickly. Your feedback motivates us to continue providing excellent service. Wishing you all the best! Thank you, Laura C. Customer Service Specialist
-
Edit Flag
The place was clean, the staff was courteous, professional and engaging.
Review of , following an experience of by OLUFEMI O.
Answer by walkinlab.comFlagHi Olufemi, Thank you so much for your kind words about your experience. We're thrilled to hear that you found the facility clean and the staff engaging and professional. Your feedback reinforces our commitment to providing a welcoming environment for all our customers. We truly appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Reviews displayed in chronological order