Customer reviews
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Great service
Review of , following an experience of by TRACY P.
Answer by walkinlab.comFlagHi Tracy, Thank you so much for your wonderful review. We are thrilled to hear that you had a great experience with our service! Your support means a lot to us, and we’re committed to maintaining the high standards you expect. We look forward to serving you again soon. Thank you, Laura C. Customer Service Specialist
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They are very easy to work with. If you have any problems, you can easily get a hold of them and they will help you out.
Review of , following an experience of by ANNI S.
Answer by walkinlab.comFlagHi Anni, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you found it easy to work with our team and appreciate your recognition of our support efforts. We’re here to help, and your feedback inspires us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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Excellent experience. Cheaper than using my medical insurance. I get everything done here and than fax to my doctor's office.
Review of , following an experience of by LUCIAN N.
Answer by walkinlab.comFlagHi Lucian, Thank you so much for your wonderful review. We're thrilled to hear that you found our services beneficial and cost-effective compared to your medical insurance. It’s great to know that our process made it easy for you to coordinate with your doctor’s office. Your feedback is invaluable to us, and we appreciate your support! Best regards. Thank you, Laura C. Customer Service Specialist
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Very efficient and fast service !
Review of , following an experience of by O A. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful feedback. We’re thrilled to hear that you found our service to be efficient and fast! Your satisfaction motivates our team to continue delivering quality experiences. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Convenient
Review of , following an experience of by KIMBERLY N.
Answer by walkinlab.comFlagHi Kimberly, Thank you so much for your wonderful review. We're thrilled to hear that you find our services convenient! Your feedback motivates us to continue providing a seamless experience for our customers. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Very easy to navigate website
Review of , following an experience of by ROMEO S.
Answer by walkinlab.comFlagHi Romeo, Thank you so much for your kind words about our website's navigation. We’re thrilled to hear that you found it easy to use. Your feedback inspires us to continue improving our services. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Tech was very comfortable and easy to deal with. No waiting efficient service.
Review of , following an experience of by JOSEPH L.
Answer by walkinlab.comFlagHi Joseph, Thank you for your wonderful review! We're thrilled to hear that you found the technician to be comfortable and easy to work with, and that you experienced efficient service. Your feedback truly inspires us to continue providing excellent care to our customers. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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It was very easy to place an order with Walk-In Lab. Results were processed very quickly. Even quicker than available on the Quest Diagnostics website!
Review of , following an experience of by DEVIN S.
Answer by walkinlab.comFlagHi Devin, Thank you for your wonderful review. We’re thrilled to hear that you found the ordering process easy and that your results were processed quickly. Your satisfaction is our priority, and we appreciate your trust in Walk-In Lab. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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It was a smooth process.
Review of , following an experience of by JAMES E.
Answer by walkinlab.comFlagHi James, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that the process was smooth for you, as we strive to provide a seamless service for all our customers. Your feedback is invaluable, and we appreciate your support! Thank you, Laura C. Customer Service Specialist
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Easy to use the web site. Easy process overall. Fast turnaround on results.
Review of , following an experience of by MARK V.
Answer by walkinlab.comFlagHi Mark, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our website easy to use and appreciated the quick turnaround on your results. Your positive feedback fuels our commitment to providing a seamless service. If you have any further comments or suggestions, we're all ears! Thank you, Laura C. Customer Service Specialist
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It was easy and quick.
Review of , following an experience of by A G. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful review. We're thrilled to hear that you found our service easy and quick. Your feedback inspires us to continue providing a seamless experience for all our customers. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Quick Results , the timing exceeded my expectations. I as able to get my lab results in time for my doctor visit and avoid paying for a second dr visit to review lab results !
Review of , following an experience of by MARK D.
Answer by walkinlab.comFlagHi Mark, Thank you so much for your wonderful feedback! We're thrilled to hear that you received your lab results quickly and in time for your doctor visit—it’s our goal to help you access your health information promptly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Wishing you continued health and well-being! Thank you, Laura C. Customer Service Specialist
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I have ordered numerous labs from Walk-In Lab, and it's such a great resource. The prices are competitive and the customer service is great.
Review of , following an experience of by ALLISON T.
Answer by walkinlab.comFlagHi Allison, Thank you so much for taking the time to share your positive experience with Walk-In Lab. We're thrilled to hear that you find our prices competitive and that our customer service has met your expectations. Your satisfaction is our priority, and we appreciate your continued trust in us. Wishing you all the best on your health journey! Thank you, Laura C. Customer Service Specialist
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Easy to order, print order, have lab work done and fast results
Review of , following an experience of by D C. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful review! We’re delighted to hear that you found our process easy and efficient, from placing your order to receiving fast results. Your satisfaction is our priority, and we truly appreciate your feedback. If you have any further insights or suggestions, feel free to share. Thank you, Laura C. Customer Service Specialist
Answer by D CFlagI have hd much difficulty receiving these emails in the past to do these reviews and lost ability to receive awards
Answer by walkinlab.comFlagHi, I'm sorry that you had difficulty recieving the review emails. I do see that we were able to adjust your points so that you recieved points for this review. I can also see that your email address is still enrolled in the loyalty program for reviews etc. Please reach out to us at 1-800-539-6119 if we can be of further assitance. Thank you, Melinda L. Customer Service Assistant Manager
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it was straightforward to order and timely results.
Review of , following an experience of by IGNACIO C.
Answer by walkinlab.comFlagHi Ignacio, Thank you so much for your kind words and for sharing your positive experience with us. We’re thrilled to hear that you found the ordering process straightforward and received timely results. Your feedback encourages us to continue delivering quality service. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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From the initial order, scheduling an appointment, ease of parking, and the friendly and very skilled technician doing the blood draw - all was a great experience.
Review of , following an experience of by BRIAN R.
Answer by walkinlab.comFlagHi Brian, Thank you so much for your wonderful feedback! We're thrilled to hear that your experience, from order placement to your blood draw, was seamless and enjoyable. Our team strives to provide both convenience and professionalism, and it's great to know that the technician made a positive impact. We appreciate your support and look forward to welcoming you again! Thank you, Laura C. Customer Service Specialist
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No se quien es bueno o malo, tuve cita en Quest para los análisis y no me atendieron, no tenían ninguna orden para la prueba. ahora saqué para este jueves otra cita en Larcop y espero me atiendan con los análisis que pagué. Me da la impresión que no tienen coordinación con Quest y no se si la hay con Labcorp,
Review of , following an experience of by JORGE A.
Answer by walkinlab.comFlagHola Jorge, Fue un placer hablar contigo la semana pasada. Queríamos agradecerte la oportunidad de resolver el problema que Quest te generó con tu orden de laboratorio. También te agradecemos tu paciencia y comprensión de que tenemos contrato con el laboratorio, lamentablemente no tenemos control sobre él. Te enviaremos una nueva solicitud de revisión si deseas dejar una. Gracias de nuevo por permitirnos resolver el problema. Gracias, Melinda L. Subgerente de Atencion al Cliente
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very pleased i have the option to order my blood test myself. esp as my dr releases test results 4 weeks later. this is great for everyone
Review of , following an experience of by CAROL H.
Answer by walkinlab.comFlagHi Carol, Thank you so much for your wonderful feedback. We're thrilled to hear that you appreciate the ability to order your own blood tests, especially given the delays you've experienced with your doctor's office. Your comfort and convenience are our top priorities, and it’s great to see that our services are making a difference for you. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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very fast
Review of , following an experience of by MARIANAN F.
Answer by walkinlab.comFlagHi Marianan, Thank you so much for your wonderful review. We're thrilled to hear that you found our service to be very fast! Your feedback encourages us to maintain our commitment to efficiency and quality. We appreciate your support and hope to continue exceeding your expectations. Thank you, Laura C. Customer Service Specialist
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Easy and reasonable.
Review of , following an experience of by L M. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your kind words and the positive review. We're delighted to hear that you found our services easy and reasonable. Your feedback inspires us to continue providing excellent service to our valued customers. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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Super quick and easy!
Review of , following an experience of by AMBER D.
Answer by walkinlab.comFlagHi Amber, Thank you so much for your wonderful review. We're thrilled to hear that you found our services super quick and easy! Your positive experience truly motivates us to continue providing top-notch service. We appreciate your feedback and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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The whole experience was very easy and convenient. I really like dealing with lab corp
Review of , following an experience of by JOHN S.
Answer by walkinlab.comFlagHi John, Thank you for sharing your experience with us! We're thrilled to hear that you found the process easy and convenient, and we truly appreciate your positive remarks about LabCorp. Your feedback is invaluable as we continually strive to improve our services. Thank you, Laura C. Customer Service Specialist
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No problem with results, I can recommend it very much.
Review of , following an experience of by DEBORA G.
Answer by walkinlab.comFlagHi Debora, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had a positive experience and would recommend our services. Your satisfaction means a lot to us, and we appreciate your trust in us. Thank you, Laura C. Customer Service Specialist
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I can take medical tests I think I need rather than being confined to those prescribed by doctors who are not necessarily making the best choices for me.
Review of , following an experience of by KELLY C.
Answer by walkinlab.comFlagHi Kelly, Thank you for sharing your empowering experience with us. We're thrilled to hear that Walk-In Lab allows you the flexibility to choose the medical tests that suit your needs. Your feedback motivates us to continue providing accessible and patient-centered services. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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No problems this time.
Review of , following an experience of by SARAH S.
Answer by walkinlab.comFlagHi Sarah, Thank you for your positive feedback! We’re thrilled to hear you had a seamless experience with us this time. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to continuing to provide you with great service in the future. Thank you, Laura C. Customer Service Specialist
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Always excellent customer service and quick results with Walk In Lab!
Review of , following an experience of by N B. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you so much for your kind words! We're thrilled to hear that you’ve consistently experienced excellent customer service and quick results at Walk In Lab. Your satisfaction is our top priority, and it’s incredibly rewarding to know we’re meeting your expectations. We look forward to continuing to serve you! Thank you, Laura C. Customer Service Specialist
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Easy to "shop" for desired tests, pay and choose lab..
Review of , following an experience of by JEANNE S.
Answer by walkinlab.comFlagHi Jeanne, Thank you so much for your wonderful review. We're thrilled to hear that you found it easy to shop for your desired tests, and we appreciate your feedback on the payment and lab selection process. Your support encourages us to continue improving our services. Wishing you all the best in your health journey! Thank you, Laura C. Customer Service Specialist
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I'm grateful for the experienced staff and their curiosity in handling my lab requests.
Review of , following an experience of by RUTH A.
Answer by walkinlab.comFlagHi Ruth, Thank you for your kind words regarding our experienced staff and their dedication to your lab requests. We truly appreciate your feedback and are glad to know that our team’s curiosity contributed positively to your experience. Your satisfaction is important to us, and we look forward to continuing to provide you with great service. Thank you, Laura C. Customer Service Specialist
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I can always find the tests I need at great prices, and earning rewards is icing on the cake! I am extremely satisfied with Walk-In Lab.
Review of , following an experience of by MARIA V.
Answer by walkinlab.comFlagHi Maria, Thank you so much for your wonderful review. We’re thrilled to hear that you consistently find the tests you need at great prices and that our rewards program adds extra value for you. Your satisfaction is our top priority, and we appreciate your support! Thank you, Laura C. Customer Service Specialist
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Excellent customer service, fast results, and easy to read!
Review of , following an experience of by JULIE G.
Answer by walkinlab.comFlagHi Julie, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our customer service and found the results quick and easy to understand. Your positive feedback truly motivates our team to continue delivering the best experience possible. We appreciate you taking the time to share your thoughts! Thank you, Laura C. Customer Service Specialist
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Love the staff and tech!! Although the manager appears to need a vacation. She doesn't seem very happy there.
Review of , following an experience of by PAMELA L.
Answer by walkinlab.comFlagHi Pamela, Thank you for your kind words! We’re thrilled to hear that you loved our staff and tech—they truly work hard to provide great service. We appreciate your feedback regarding the manager's demeanor; unfortuately we are a seperate enntity from the lab. Please contact us at 800-539-6119 if you would like to file a complaint. Your insights help us continuously improve, and we look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Answer by Pamela L.FlagNo complaints Laura.
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I love using walk-in-lab, it’s fast, convenient, and great prices especially with the rewards they offer
Review of , following an experience of by PATRICE T.
Answer by walkinlab.comFlagHi Patrice, Thank you so much for your kind words about your experience with Walk-In Lab. We’re thrilled to hear that you find our services fast, convenient, and competitively priced, especially with our rewards program. Your satisfaction is our top priority, and we appreciate your feedback. Thank you, Laura C. Customer Service Specialist
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easy, convenient and worth the cost
Review of , following an experience of by LISA C.
Answer by walkinlab.comFlagHi Lisa, Thank you so much for your wonderful feedback. We’re thrilled to hear that you found our services easy and convenient—your satisfaction is our top priority. We appreciate your recognition of our value, and we look forward to continuing to provide you with a great experience in the future. Thank you, Laura C. Customer Service Specialist
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Quick and fast
Review of , following an experience of by AVADINE T.
Answer by walkinlab.comFlagHi Avadine, Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you found our service quick and fast, as we strive to provide an efficient experience for all our customers. Your feedback is greatly appreciated and motivates us to continue delivering quality service. Wishing you all the best! Thank you, Laura C. Customer Service Specialist
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My client changed the requisition form information. Walk in Labs contacted me immediately to review the change. The format of the results were easy to read and understand. Great customer service!🌻
Review of , following an experience of by DEBORAH P.
Answer by walkinlab.comFlagHi Deborah, Thank you for taking the time to share your positive experience with us. We're glad to hear that our team was prompt in addressing the requisition form changes and that you found our results easy to read. Your kind words about our customer service mean a lot to us. We appreciate your feedback and look forward to continuing to support your needs! Thank you, Laura C. Customer Service Specialist
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I didn't receive a confirmation of my appointment from you or the lab. In fact the lab advised I didn't have one until the night before. Just a little frustrating. Appreciate the phone call from you concerning results.
Review of , following an experience of by MICHAEL B.
Answer by walkinlab.comFlagHi Michael, Thank you for sharing your experience with us. We understand how important timely communication is and sincerely apologize for any confusion regarding your appointment.Unfortunately, we are a seperate entity from the lab so the confirmation would come from the associated lab that you made the appoitment through. We're glad to hear you appreciated our follow-up call regarding your results. Your feedback is invaluable as we continuously strive to improve our services. Thank you, Melinda L. Customer Service Assistant Manager
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I was pleased with how informative the site was and how well the search option worked.
Review of , following an experience of by SHIRLEY M.
Answer by walkinlab.comFlagHi Shirley, Thank you for your wonderful review. We’re delighted to hear that you found our site informative and that the search function met your needs. Your feedback encourages us to continually enhance our services. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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A Great way to view health status without waiting for a doctor's visit and request. However, you need to know which tests you need before purchasing as some are costly.
Review of , following an experience of by STANLEY H.
Answer by walkinlab.comFlagHi Stanley, Thank you for your wonderful feedback! We're thrilled to hear that you found our services helpful for managing your health without the wait. We have a free loyalty program and offer monthly discounts. If you happen to find a test that our competitor offers that is more affordable, we price match! We appreciate your review! Thank you, Laura C. Customer Service Specialist
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Good experience always
Review of , following an experience of by MARIA A.
Answer by walkinlab.comFlagHi Maria, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you consistently enjoy our services. Your feedback inspires our team to continue providing excellent care and support. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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It was fast and I was able to print it out and take results to Dr.
Review of , following an experience of by JEANNINE H.
Answer by walkinlab.comFlagHi Jeannine, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our service fast and that it helped you efficiently share your results with your doctor. It's our priority to facilitate a smooth experience for our customers. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
Answer by Jeannine H.FlagThank you! And you are welcome.
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easy to make appointments, reasonable pricing, and prompt posting of results.
Review of , following an experience of by MICHELLE M.
Answer by walkinlab.comFlagHi Michelle, Thank you for sharing your experience! We are thrilled to hear that you found our appointment process easy and appreciated our reasonable pricing along with prompt results. Your feedback is invaluable as we continuously strive to enhance our services. If there’s anything more we can do to improve, we’d love to hear from you. Thank you, Laura C. Customer Service Specialist
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Everything went well
Review of , following an experience of by DOUGLAS H.
Answer by walkinlab.comFlagHi Douglas, Thank you so much for your positive feedback! We're thrilled to hear that everything went well during your experience with us. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Worked perfectly. Will use again!
Review of , following an experience of by NICOLETTE T.
Answer by walkinlab.comFlagHi Nicolette, Thank you for your wonderful feedback! We're thrilled to hear that everything worked perfectly for you and that you plan to use our services again. Your satisfaction is our priority, and we truly appreciate your support. Thank you, Laura C. Customer Service Specialist
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Quick, easy. 4 1/2 stars actually. I don’t like the new platform nearly as well as the prior, more user friendly one, but not quite worth deducting a whole star.
Review of , following an experience of by NANCY G.
Answer by walkinlab.comFlagHi Nancy, Thank you for your thoughtful review! We’re glad to hear you found our process quick and easy, and we truly appreciate your feedback regarding the new platform. We strive to create the most user-friendly experience possible, and your insights are invaluable as we continue to improve. Thank you for your support! Thank you, Laura C. Customer Service Specialist
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The staff is always very friendly and helpful. The process is quick and easy.
Review of , following an experience of by MARK R.
Answer by walkinlab.comFlagHi Mark, Thank you for your wonderful review! We truly appreciate your kind words about our friendly and helpful staff, as well as your acknowledgment of our quick and easy process. Your feedback motivates us to continue delivering an exceptional experience for all our customers. Thank you, Laura C. Customer Service Specialist
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It was easy and the prices are good.
Review of , following an experience of by CHRISTINE H.
Answer by walkinlab.comFlagHi Christine, Thank you for your wonderful feedback! We're thrilled to hear that you found our services easy to use and our prices competitive. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
Answer by Christine H.FlagHi Laura, Thank you so much for your response. I am grateful for Walk-In-Lab. You’re welcome, Christine
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I’m really grateful for walkin labs. I was able to order labs that my doctor didn’t. And I paid as much as I probably would’ve anyway if insurance wasn’t covering. It was really easy to pick where I needed to go to get my labs done and I like that they gave me Pre-lab instructions and a way to fax my labs to my doctor.
Review of , following an experience of by NICHELLE B.
Answer by walkinlab.comFlagHi Nichelle, Thank you so much for sharing your positive experience with Walk-In Lab. We're thrilled to hear that you found our services helpful and that the process was easy for you. Your feedback about the pre-lab instructions and faxing your results is greatly appreciated, and it's wonderful to know that we've made a difference in your healthcare journey. Thank you, Laura C. Customer Service Specialist
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Walk-In Lab has been a lif changer for me. I get the tests that I need quickly and have time to review the results and reflect upon them so I can be well informed when visiting my doctors.
Review of , following an experience of by MARK D.
Answer by walkinlab.comFlagHi Mark, Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-In Lab has made a positive impact on your health journey, allowing you the time to review your test results before visiting your doctors. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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Order process is quick and easy online. Appreciate the discounts available by using Walkin Labs. I order tests for myself as a followup and verification against the company that my insurance uses.
Review of , following an experience of by CATHERINE B.
Answer by walkinlab.comFlagHi Catherine, Thank you for your wonderful review! We're thrilled to hear that you found our order process quick and easy, and we appreciate your recognition of the discounts we offer at Walk-In Lab. It's great to know our services are helping you with your testing needs. Your feedback is invaluable to us, and we look forward to continuing to serve you. Thank you, Laura C. Customer Service Specialist
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Excellent as always! Great Memorial Day sale prices!
Review of , following an experience of by AMBER S.
Answer by walkinlab.comFlagHi Amber, Thank you so much for your kind words and for highlighting our Memorial Day sale prices. We are thrilled to hear that you had a great experience with us! Your feedback motivates us to continue delivering excellent service. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Easy peasy, good stuff.
Review of , following an experience of by VINCENT R.
Answer by walkinlab.comFlagHi Vincent, Thank you so much for your positive feedback. We're thrilled to hear that you found our service to be easy and satisfactory. Your encouragement motivates us to keep delivering great experiences for our customers. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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had to wait 30 minutes after appointment time.
Review of , following an experience of by BRIAN K.
Answer by walkinlab.comFlagHi Brian, Thank you for sharing your experience with us. We sincerely apologize for the wait you experienced after your scheduled appointment time; we understand how important your time is. We are contracted with the labs and are a seperate entity. We can file a formal complaint Please call us at 800-539-6119 so we can get more information. Your feedback means a lot to us. Thank you, Laura C. Customer Service Specialist
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Quick and easy ordering of labs. Checkout process was fast and received lab orders in a matter of minutes.
Review of , following an experience of by M P. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that you found our ordering process quick and easy, and that you received your lab orders promptly. Your feedback motivates us to continue striving for excellence. We truly appreciate your support! Thank you, Laura C. Customer Service Specialist
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It was very good!
Review of , following an experience of by ROZAIN C.
Answer by walkinlab.comFlagHi Rozain, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us at Walk-In Lab. Your satisfaction means a lot, and we appreciate your trust in our services. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Quick and efficient service, no need to visit doctor.
Review of , following an experience of by KATERYNA Z.
Answer by walkinlab.comFlagHi Kateryna, Thank you for your wonderful review! We're thrilled to hear that you found our service quick and efficient, and that you appreciated not having to visit a doctor. Your feedback is greatly valued, and it inspires us to continue providing accessible healthcare solutions. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Walk in lab is convenient and very easy to use. I had my results within one day.
Review of , following an experience of by LISA Y.
Answer by walkinlab.comFlagHi Lisa, Thank you for taking the time to share your positive experience with Walk In Lab. We’re thrilled to hear that you found our service convenient and that you received your results so promptly. Your feedback motivates us to continue delivering excellent care. Thank you, Laura C. Customer Service Specialist
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WalkInLab has always been very quick to respond to any questions or problems I was having with an order or clinic. Very professional, and very helpful give it all the dysfunction in these patient service centers who use AI as a unicorn and not a tool.
Review of , following an experience of by PATRICK D.
Answer by walkinlab.comFlagHi Patrick, Thank you for your kind words! We're thrilled to hear that you've experienced quick and professional responses from our team. Your feedback is invaluable as we strive to enhance our services, especially in a landscape filled with challenges. We appreciate you and are here to support you whenever needed. Thank you, Laura C. Customer Service Specialist
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Easy
Review of , following an experience of by LINDA B.
Answer by walkinlab.comFlagHi Linda, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you found our services easy to use. Your feedback inspires us to continue providing a seamless experience for all our customers. Thank you, Laura C. Customer Service Specialist
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Cumbersome website makes it too difficult to compare tests which often have some overlap as well as varied pricing.
Review of , following an experience of by S S. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for sharing your thoughts. We do offer a compare feature on our website where you can compare our tests. In the future if you have any questions or need help finding tests on the site we would be more than happy to assist you. You can reach out to us via email, live chat or over the phone at 1-800-539-6119. Thank you, Melinda L. Customer Service Assistant Manager
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Pleasant experience
Review of , following an experience of by DALE B.
Answer by walkinlab.comFlagHi Dale, Thank you so much for your kind words! We’re delighted to hear that you had a pleasant experience with us at Walk-In Lab. Your positive feedback truly inspires our team to continue providing high-quality service. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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I've used Walk-In-Lab for years. Never had a problem. They help me stay on top of my health based on the tests I want.
Review of , following an experience of by ALAN H.
Answer by walkinlab.comFlagHi Alan, Thank you so much for your wonderful feedback and for choosing Walk-In Lab over the years. We’re thrilled to hear that our services have helped you stay on top of your health! Your trust means a lot to us, and we’re here to support you in your health journey. Wishing you continued well-being! Thank you, Laura C. Customer Service Specialist
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Excellent!
Review of , following an experience of by CINDY L.
Answer by walkinlab.comFlagHi Cindy, Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience with us. Your satisfaction is our top priority, and your feedback inspires us to continue delivering the best service possible. We appreciate your support and look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Fast, convenient and easy service to order online and no problems at the lab getting the labs drawn. Have used several times.
Review of , following an experience of by JANICE G.
Answer by walkinlab.comFlagHi Janice, Thank you so much for your wonderful review. We're thrilled to hear that you found our service fast, convenient, and easy to use, and that your lab experiences have been smooth. Your continued trust means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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I had many questions. You were patient and helpful in the process which was very much appreciated.
Review of , following an experience of by DUSTIN H.
Answer by walkinlab.comFlagHi Dustin, Thank you for your kind words! We're thrilled to hear that you found our team patient and helpful while addressing your questions. Providing excellent customer service is a priority for us, and your feedback reaffirms our commitment to supporting our customers. We appreciate your trust in us and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Was walk in at 0700 . Seen in 30 mins despite being very busy. Use this location often. Very efficient.
Review of , following an experience of by PAT M.
Answer by walkinlab.comFlagHi Pat, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found the lab efficient even during busy times. Your continued support means a lot to us, and we look forward to providing you with exceptional service in the future. Thank you, Laura C. Customer Service Specialist
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Easy to order and pay for. Cheaper than using insurance and making a doctors appointment also
Review of , following an experience of by INESSA D.
Answer by walkinlab.comFlagHI Inessa, Thank you for taking the time to share your positive experience with us. We’re delighted to hear that you found our ordering process easy and cost-effective. Your feedback inspires us to continue providing accessible healthcare solutions. We truly appreciate your support! Thank you, Laura C. Customer Service Specialist
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I appreciate the stream-lined process and the freedom to order my own labs.
Review of , following an experience of by S P. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you so much for your kind words! We're thrilled to hear that you appreciate our streamlined process and the freedom to order your own labs. Your satisfaction is our priority, and it inspires us to continue improving our services. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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It was great except for the half hour wait.
Review of , following an experience of by ROBERT W.
Answer by walkinlab.comFlagHi Robert, Thank you for your review! We’re thrilled to hear that you had a great experience with Walk-In Lab. We understand that wait times can be frustrating, and we appreciate your patience. Your feedback is appreciated. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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Easy to order and schedule online!
Review of , following an experience of by JONI K.
Answer by walkinlab.comFlagHi Joni, Thank you so much for your delightful review! We're thrilled to hear that you found our online ordering and scheduling process easy. Your feedback motivates us to continue providing a seamless experience. If you have any further suggestions or needs, we're here for you! Thank you, Laura C. Customer Service Specialist
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very friendly stuff, was able to accept me at like 11.59 am on Sat and they close at 12PM. after I rove like 2 Hours on Sat to reach that office. RECCOMMENDED, NO HUSTLE, NO PRESCRIPTIONS REQUIRED ( e.g NO spending another $300 on GP doc, just to give prescription to you in nyc!!) No BS required that is going on in NYC with all those " insurances" JUST PAY AND make the tests. No insurance accepted. Very fast results within 1 week all of them.
Review of , following an experience of by TATIANA K.
Answer by walkinlab.comFlagHi Tatiana, Thank you for taking the time to share your experience! We're thrilled to hear that the lab was able to assist you just before closing time and that you found our process hassle-free. Your kind words mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Excellent service, very helpful, friendly staff!
Review of , following an experience of by ELENA K.
Answer by walkinlab.comFlagHi Elena, Thank you so much for your wonderful review! We’re delighted to hear that you experienced excellent service and found our staff to be helpful and friendly. Your feedback truly motivates us to continue delivering the best experience for our customers. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Most everything went fine from ordering online to visiting the lab to receiving results
Review of , following an experience of by PAUL P.
Answer by walkinlab.comFlagHi Paul, Thank you for your kind review! We appreciate your positive feedback about the ordering process and your visit to the lab. It’s wonderful to hear that you received your results smoothly. If there’s anything we can do to enhance your experience in the future, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
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No problems whatsoever. Trouble free from start to finish. Walk-In Lab is the future. Support was very professional and responsive. Because of the learning process, for the first time, I truly felt I was taking an informed and active role in my health care.
Review of , following an experience of by PATRICK D.
Answer by walkinlab.comFlagHi Patrick, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Walk-In Lab was trouble-free and that you felt empowered in your healthcare journey. Our team strives to provide professional and responsive support, and it's rewarding to see that reflected in your feedback. We appreciate your trust in us and look forward to continuing to assist you on your health journey! Thank you, Laura C. Customer Service Specialist
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Person working there Trinity was very mean and not welcoming and pain inconvenienced with computers down and having to jump through hoops to get blood work done. Bad experience
Review of , following an experience of by KEITH W.
Answer by walkinlab.comFlagHi Keith, Thank you for sharing your feedback with us. We're truly sorry to hear about your experience at the lab and the issues you faced with the computer systems; we understand how frustrating that can be. We are contracted with LabCorp and Quest Diagnostics for all of our blood draws. However, we are a seperate entity. I would be happy to file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can gather more details regarding your experience. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
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Great experience! It took 2 days total to get everything done including my results ! And it was over the weekend!
Review of , following an experience of by ALEKSANDRA S.
Answer by walkinlab.comFlagHi Aleksandra, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you received your results promptly, even over the weekend. Your satisfaction means a lot to us, and we appreciate your kind words. Thank you, Laura C. Customer Service Specialist
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It was easy and convenient to find out what kinds of test that I should take. Besides the selected tests deserve to go through.
Review of , following an experience of by HWAN H.
Answer by walkinlab.comFlagHi Hwan, Thank you for your kind words! We're thrilled to hear that you found it easy and convenient to select the tests you needed. Your feedback inspires us to continue delivering a seamless experience for our customers. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Testing and results were very quick.
Review of , following an experience of by GREGORY N.
Answer by walkinlab.comFlagHi Gregory, Thank you so much for your positive feedback. We're delighted to hear that you found our testing and results to be quick. Your satisfaction is our priority, and your kind words encourage us to keep providing excellent service. We appreciate you taking the time to share your experience! Thank you, Laura C. Customer Service Specialist
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Item arrived on time and as expected - good experience. Recommend.
Review of , following an experience of by CHERIE C.
Answer by walkinlab.comFlagHi Cherie, Thank you for taking the time to share your positive experience with us. We’re thrilled to hear that your kit arrived on time and met your expectations. Your recommendation means a lot to us as we strive to provide the best service possible. We appreciate your feedback and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Went smoothly
Review of , following an experience of by JIM G.
Answer by walkinlab.comFlagHi Jim, Thank you for your wonderful feedback! We're delighted to hear that your experience went smoothly. Your positive remarks inspire us to continue delivering quality service. If you ever have additional thoughts or suggestions, we're always here to listen. Thank you, Laura C. Customer Service Specialist
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Very fast turn around time!
Review of , following an experience of by INESSA D.
Answer by walkinlab.comFlagHi Inessa, Thank you so much for your wonderful review! We’re thrilled to hear that you experienced a fast turnaround time with our services. Your feedback helps us continue to strive for excellence. We appreciate your support and hope to serve you again in the future! Thank you, Laura C. Customer Service Specialist
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Efficient sign up and order process, staff at the lab was friendly and professional, results made available quickly.
Review of , following an experience of by ALEX G.
Answer by walkinlab.comFlagHi Alex, Thank you for taking the time to share your experience! We're thrilled to hear that you found our sign-up and order process efficient, and we appreciate your kind words about the friendly and professional staff. It's great to know that you received your results quickly. Your feedback inspires us to continue providing excellent service! Thank you, Laura C. Customer Service Specialist
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The phlebotomist did a great job and also works as the desk agent. The facility could use a refresh - it is a bit dingy.
Review of , following an experience of by JAMES M.
Answer by walkinlab.comFlagHi James, Thank you for sharing your experience with us! We’re thrilled to hear the phlebotomist provided you with excellent service. We appreciate your feedback regarding the facility’s condition, however, we are a separate entity. You can call us at 800-539-6119 and we can look for another location for you if you like! Thank you, Laura C. Customer Service Specialist
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Saves me a lot of money! Thank you. Highly recommended
Review of , following an experience of by KELLEE K.
Answer by walkinlab.comFlagHi Kellee, Thank you so much for your kind words and for recommending us. We’re thrilled to hear that we’re helping you save money! Your support means a lot to us, and we appreciate you taking the time to share your experience. Thank you once again for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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i thought the actual test came to me. but i did get the correct info later,thanks
Review of , following an experience of by PAMELA W.
Answer by walkinlab.comFlagHi Pamela, Thank you for your review. We offer testing with LabCorp and Quest and we also sell home test kits. Please call us at 800-539-6119 so we can answer your questions and help you get the best price! Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
Answer by Pamela W.Flagok tku
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Easy and quick. Lab received order within 15 minutes. Received results in 3 business days
Review of , following an experience of by MICHELLE B.
Answer by walkinlab.comFlagHi Michelle, Thank you so much for your glowing review. We’re thrilled to hear that you found the process easy and quick, and that your results were delivered in a timely manner. Your satisfaction is our priority, and we appreciate your feedback as it helps us continue to improve our services. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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Easy and straightforward
Review of , following an experience of by O I. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you for taking the time to share your positive experience with us. We’re thrilled to hear you found our services easy and straightforward, as we strive to provide a user-friendly platform for all. Your feedback is invaluable, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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Easy to use. Fast results. Thank you!
Review of , following an experience of by MICHAEL G.
Answer by walkinlab.comFlagHi Michael, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our services easy to use and that you received fast results. Your satisfaction means a lot to us, and we appreciate your support. If you have any further thoughts to share, we're always here to listen. Thank you, Laura C. Customer Service Specialist
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Got result within a day. Nice
Review of , following an experience of by TEKRAJ B.
Answer by walkinlab.comFlagHi Tekraj, Thank you for taking the time to share your experience. We're thrilled to hear that you received your results so quickly! Our team strives to provide timely and accurate service, and it’s wonderful to know we met your expectations. Your satisfaction is our priority, and we appreciate your feedback. Wishing you all the best! Thank you, Laura C Customer Service Specialist
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Have yet to run the tests but the test kit arrived promptly and instructions were crystal clear, and items packaged and labeled clearly as well! There was also a a postage-paid return bag provided which is actually very much appreciated. When someone is not well, the last thing they need added to their day is to search for a shipping container, prepare addresses etc.
Review of , following an experience of by ELISABETH C.
Answer by walkinlab.comFlagHi Elisabeth, Thank you so much for your thoughtful review! We're delighted to hear that you found the test kit prompt, clearly labeled, and easy to navigate. We understand how important it is to have a hassle-free experience, especially when it comes to health matters, and we're glad you appreciated the postage-paid return bag. Your feedback means a lot to us as we strive to provide the best service possible. Thank you, Laura C. Customer Service Specialist
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Most everything went well from ordering online to the appointment.
Review of , following an experience of by ANUTARAPON P.
Answer by walkinlab.comFlagHi Anutarapon, Thank you for taking the time to share your experience with us! We’re glad to hear that you found the online ordering and appointment process to be smooth. Your feedback is invaluable as we strive to enhance our services. If there’s anything specific that could make your experience even better in the future, we’d love to hear it. Thank you, Laura C. Customer Service Specialist
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I found my labs to be timely, easy and quick to complete.
Review of , following an experience of by MANDI C.
Answer by walkinlab.comFlagHi Mandi, Thank you so much for your wonderful review! We’re thrilled to hear that you found your lab experience to be timely, easy, and quick. Your feedback is invaluable to us as we strive to provide the best service possible. We appreciate your support and look forward to serving you again in the future. Thank you, Laura C Customer Service Specialist
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They are so good and awesome ! So humble and pretty fast .
Review of , following an experience of by ARUNKUMAR K.
Answer by walkinlab.comFlagHi Arunkumar, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found the team to be humble and efficient. Your support motivates us to continuously improve our services. We appreciate you taking the time to share your experience! Thank you, Laura C. Customer Service Specialist
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easy to order, fast turn around time results
Review of , following an experience of by D C. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful review! We’re thrilled to hear that you found our ordering process easy and appreciated the fast turnaround time for results. Your feedback motivates us to continue providing excellent service. We look forward to supporting you again in the future! Thank you, Laura C Customer Service Specialist
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Everything was great
Review of , following an experience of by MIHAIL A.
Answer by walkinlab.comFlagHi Milhail, Thank you for your wonderful feedback. We’re thrilled to hear everything was great during your experience with us! Your satisfaction is our top priority, and we truly appreciate your support. If there’s anything else we can assist you with in the future, please know we’re here for you. Thank you, Laura C Customer Service Specialist
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I love walk - In - Lab terrific website. Very nice people. Love it'
Review of , following an experience of by JOHN B.
Answer by walkinlab.comFlagHi John, Thank you so much for your wonderful feedback about Walk-In Lab. We’re thrilled to hear that you love our website and appreciate our team's efforts! Your kind words motivate us to continue providing the best service possible. If you have any further insights or suggestions, feel free to share. Thank you, Laura C Customer Service Specialist
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Excellent, the platform is friendly, the service is fast, online conexión is easy!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful review! We’re thrilled to hear that you find our platform friendly and our service fast. It's great to know that the online connection is easy for you, as we strive to make the experience as seamless as possible. Your feedback truly means a lot to us! Thank you, Laura C. Customer Service Specialist
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Always appreciate this service.
Review of , following an experience of by JOSHUA S.
Answer by walkinlab.comFlagHi Joshua, Thank you so much for your kind words! We truly appreciate your support and are delighted to hear that you find value in our service. Your feedback motivates us to continue delivering a positive experience for all our customers. Thank you, Laura C Customer Service Specialist
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Always quick, easy and professional
Review of , following an experience of by MARION W.
Answer by walkinlab.comFlagHi Marion, Thank you so much for your kind words! We’re thrilled to hear that you experienced quick, easy, and professional service. Your feedback reinforces our commitment to providing seamless experiences for our customers. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Terrific easy to use service
Review of , following an experience of by DAYNA W.
Answer by walkinlab.comFlagHi Dayna, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our service easy to use! Your satisfaction is important to us, and we appreciate your support. If you have any further feedback or suggestions, please let us know. Thank you, Laura C. Customer Service Specialist
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Very good experience.
Review of , following an experience of by M S. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a very good experience with us. Your satisfaction is what drives us to continually improve our services. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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