Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
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Easy to use website
Review of , following an experience of by STEVEN B.
Answer by walkinlab.comFlagHi Steven, Thank you for your positive feedback about our website! We’re thrilled to hear that you found it easy to navigate. If you have any further suggestions or questions, we would love to hear from you. We’re here to help! Thank you, Laura C. Customer Service Specialist
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Excellent service .
Review of , following an experience of by SERGIY M.
Answer by walkinlab.comFlagHi Sergiy, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service excellent! Your feedback motivates us to continue providing the best service possible. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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I'm a longtime user of WILs - really love the flexibility and convenience of organizing my own blood work.
Review of , following an experience of by THOMAS S.
Answer by walkinlab.comFlagHi Thomas, Thank you for your kind words and for being a longtime user of Walk-In Lab. We're thrilled to hear that you appreciate the flexibility and convenience we strive to provide. Your feedback inspires us to continue enhancing our services. Thank you, Melinda L. Customer Service Assistant Manager
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Great and fast service
Review of , following an experience of by INDIA A.
Answer by walkinlab.comFlagHi India, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great and fast experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you, Melinda L. Customer Service Assistant Manager
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No problem
Review of , following an experience of by JOHN B.
Answer by walkinlab.comFlagHi John, Thank you for your positive feedback. We’re thrilled to hear you had a good experience with us. If you have any further comments or questions, please feel free to reach out. We’re here to help! Thank you, Laura C. Customer Service Specialist
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Straight forward and efficient
Review of , following an experience of by JAY C.
Answer by walkinlab.comFlagHi Jay, Thank you for your wonderful review! We're thrilled to hear that you found our service straightforward and efficient. Your feedback motivates us to continue delivering the best experience possible. If you have any further comments or questions, feel free to reach out! Thank you, Laura C. Customer Service Specialist
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I was able to do a sensitive estrodial test since my medical oncologist ran the cheap test that only showed <15, which is what all post menopausal woman usually are. So to see my actual results are <2.5 my ability to do this test made up my mind about taking AI after breast cancer. So glad they offer all the tests I needed!
Review of , following an experience of by LORI O.
Answer by walkinlab.comFlagHi Lori, Thank you so much for your wonderful feedback! We’re delighted to hear that our sensitive estradiol test provided you with the information you needed and helped you make important health decisions. Your satisfaction is our top priority, and we're here to support you with any other tests you may need in the future. Thank you, Laura C. Customer Service Specialist
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Very Friendly and short wait time.
Review of , following an experience of by ROBERT W.
Answer by walkinlab.comFlagHi Robert, Thank you so much for your kind words and positive feedback. We're thrilled to hear that you found our team friendly and experienced a short wait time during your visit. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Perfect. Quick and easy. Location convenient.
Review of , following an experience of by CHARLENE Q.
Answer by walkinlab.comFlagHi Charlene, Thank you so much for your wonderful review. We’re thrilled to hear that you found our service quick and easy, and that our convenient location met your needs. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
Answer by Charlene Q.FlagI will use the testing between my official testing through my medical teams.
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fast and professional
Review of , following an experience of by MEL S.
Answer by walkinlab.comFlagHi Mel, Thank you so much for your kind words and taking the time to share your experience. We’re thrilled to hear that you found our service fast and professional. Your feedback motivates us to continue providing the best for our customers. Thank you, Laura C. Customer Service Specialist
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I had no trouble using the site. When I realized I had made a mistake, I was able to talk to someone very quickly. She fixed my error and told me how I could access the corrected orders for printing.
Review of , following an experience of by CLAUDIA G.
Answer by walkinlab.comFlagHi Claudia, Thank you for taking the time to share your positive experience! We're thrilled to hear that our team was able to assist you quickly and resolve your issue effectively. Your satisfaction is our priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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No one helped me. I sat in the waiting area for the longest time while three or four staff members just walked around. Although I signed in, the staff asked, " who was here first?" Very unprofessional!!
Review of , following an experience of by THAO N.
Answer by walkinlab.comFlagHI Thao, Thank you for sharing your experience with us. We sincerely apologize for the wait and the lack of assistance you encountered during your visit to the lab. We are contracted with LabCorp and Quest Diagnostics for our blood draws. However, we are a seperate entity. We can file a formal complaint on your behalf with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valuded as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
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Fairly easy process to order test. Wish there were tests that were more extensive.
Review of , following an experience of by LISA B.
Answer by walkinlab.comFlagHi Lisa, Thank you for your feedback! We're glad to hear you found the ordering process easy. We appreciate your suggestion regarding a wider range of tests. If you have the name or test code we can see if we can get approved to sell it on our site. You can call us at 800-539-6119 so we can look into this for you! Thank you, Laura C. Customer Service Specialist
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I have been using walking Lab since 2019 and I never had a better service than here you will see others doing the same but these guys dominate the field, promos , and health panels . The best price in the market .
Review of , following an experience of by MARIA M.
Answer by walkinlab.comFlagMaria, Thank you so much for your kind words and for being a valued customer since 2019. We are thrilled to hear that you’ve had a great experience with our services, promotions, and health panels. Your feedback means a lot to us, and we look forward to continuing to provide you with the best possible service. Thank you, Lacey Results Department Manager
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I was fully satisfied with Walk-in Lab’s services. The order went though without a hitch and the results came in quickly.
Review of , following an experience of by DEVIN S.
Answer by walkinlab.comFlagHi Devin, Thank you for sharing your positive experience with Walk-In Lab! We’re thrilled to hear that your order process was smooth and that you received your results quickly. Your satisfaction is our top priority, and we appreciate your feedback! Thank you, Laura C. Customer Service Specialist
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Everything was smooth and quick!
Review of , following an experience of by STEPHANIE C.
Answer by walkinlab.comFlagHi Stephanie, Thank you for taking the time to share your experience with us. We’re thrilled to hear that everything was smooth and quick! Your satisfaction is our priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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It was an easy process
Review of , following an experience of by JOSEPH B.
Answer by walkinlab.comFlagHi Joseph, Thank you for taking the time to share your experience. We’re thrilled to hear that you found the process easy! Your feedback motivates us to continue providing a seamless experience for our valued customers. If you have any further questions or need assistance, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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Quick. Easy to order. Always a discount. Test results are timely as well. Walk in Lab is the best!
Review of , following an experience of by ELIZABETH G.
Answer by walkinlab.comFlagHi Elizabeth, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service to be quick and easy, and that you appreciate our discounts and timely test results. Your support means a lot to us! Thank you, Laura C. Customer Service Specialist
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Walk In Lab, the best patient friend! Easy to order test at a good price. And results are reported very quickly.
Review of , following an experience of by NICOLE B.
Answer by walkinlab.comFlagHi Nicole, Thank you so much for your kind words and positive feedback. We're thrilled to hear that you found our service easy to use and that you received your results quickly. Your satisfaction is our top priority, and we appreciate your support! Thank you, Laura C. Customer Service Specialist
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Used to love using the services here. Lately, the result turn around time has been very slow. Still waiting for my results for the order that I am writing this review for.
Review of , following an experience of by ANN N.
Answer by walkinlab.comFlagHi Ann, Thank you for sharing your feedback. We understand how frustrating it can be to experience delays in receiving your results, and we're truly sorry for any inconvenience this has caused. Your satisfaction is important to us, and we would appreciate the opportunity to address your concerns further. Thank you for your understanding. Stephanie E. Results Department Assistant Manager
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Order processing is good, but our lab ended their contract and is no longer available. It still shows as available when you order the test, but when you call for an appointment they tell you they wont pull it. Had to drive 2 hours to the next closest lab.
Review of , following an experience of by KRISTIN W.
Answer by walkinlab.comFlagHi Kristin, Thank you for your feedback. We're glad to hear that you found our order processing satisfactory. We understand how frustrating this situation can be, especially with the need to travel. We are contracted with Quest and LabCorp only and it looks like theres not a lot of them in your area unfortunately. As for the two locations on our Lab Locator, unfortunately we are unable to have them removed as they are coming from the labs site. Thank you, Laura C. Customer Service Specialist
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Site has good choice of tests. It is easy to order a test, and the results were prompt and easy understand.
Review of , following an experience of by MARK F.
Answer by walkinlab.comFlagHi Mark, Thank you so much for your wonderful review. We’re thrilled to hear that you found our site easy to navigate and that you appreciated the prompt results. Your feedback motivates us to continue providing a high-quality experience for our customers. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Can't go wrong with WalkinLab, you won't be disappointed.
Review of , following an experience of by ELIZABETH G.
Answer by walkinlab.comFlagHi Elizabeth, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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Walk-In Lab staff was very helpful and easy to arrange!
Review of , following an experience of by LYNN S.
Answer by walkinlab.comFlagHi Lynn, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our staff was helpful and made the process easy for you. Your feedback inspires us to continue providing excellent service. We look forward to assisting you again in the future! Thank you, Laura C. Customer Service Specialist
Answer by Lynn S.FlagI will certainly be using walkinlab website again! Thank you!!
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straight forward, easy to understand
Review of , following an experience of by ALLEN M.
Answer by walkinlab.comFlagHi Allen, Thank you for taking the time to share your positive experience with us. We’re thrilled to hear that you found our services straightforward and easy to understand. Your feedback motivates us to continue providing excellent service. If you have any further questions or need assistance, please don’t hesitate to reach out! Thank you, Laura C. Customer Service Specialist
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Very easy process. Good prices and fast results.
Review of , following an experience of by AMY E.
Answer by walkinlab.comFlagHi Amy, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our process easy, our prices good, and results fast. Your feedback truly motivates us to keep providing excellent service. Thank you, Laura C. Customer Service Specialist
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It’s efficient and fast but expensive
Review of , following an experience of by ADENIKE M.
Answer by walkinlab.comFlagHi Adenike Thank you for taking the time to share your feedback! We’re glad to hear that you found our services efficient and fast. You may want to take advantage of our sales and free Loyalty Program! We also price match our competitors if you find a test priced lower that ours. Please reach out should you have any questions or need assistance! Thank you, Laura C. Customer Service Specialist
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Affordable, easy to schedule, and very efficient.
Review of , following an experience of by JESSICA H.
Answer by walkinlab.comFlagHi Jessica, Thank you so much for your wonderful review. We're thrilled to hear that you found our services affordable, easy to schedule, and efficient. Your satisfaction is our priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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WalkInLab is easy, efficient, and an incredibly good value. I get all my lab work done through Walk In Lab.
Review of , following an experience of by MARTHA P.
Answer by walkinlab.comFlagHi Martha, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you find Walk-In Lab easy, efficient, and a great value for your lab work. Your satisfaction is our priority, and we look forward to continuing to serve you in the future. Thank you, Laura C. Customer Service Specialist
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Great easy access at affordable cost
Review of , following an experience of by AILISH K.
Answer by walkinlab.comFlagHi Ailish, Thank you so much for your wonderful review! We're thrilled to hear that you found our services to be easy to access and affordable. Your feedback motivates us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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Such a streamlined process and quick reporting. Very easy to use.
Review of , following an experience of by BETH M.
Answer by walkinlab.comFlagHi Beth, Thank you for your fantastic review. We're thrilled to hear that you found our process streamlined and reporting quick. Your satisfaction is our priority, and we appreciate your feedback. If you have any more thoughts to share or need assistance, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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I find Walkinlab service exception and easy. My only concern is figuring out how to access and use my rewards points. I figured it out but it could be a bit more user friendly.
Review of , following an experience of by MAURIZIO A.
Answer by walkinlab.comFlagHi Maurizio, Thank you for your wonderful review! We’re thrilled to hear that you found our service exceptional and easy to use. We appreciate your feedback about redeeming loyalty points and glad that you figured it out. You can call us at 800-539-6119 and we can alsways help with anything you need! Thank you, Laura C. Customer Service Specialist
Answer by maurizio a.FlagExceptional . Slight typo in my review
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Walk In Lab is an easy way to order tests, and be serviced by Quest or Labcorp to get your questions answered about your health!
Review of , following an experience of by N B. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful review. We're thrilled to hear that you found Walk-In Lab easy to use and appreciated the service from Quest and Labcorp. Your health questions are important, and we're glad to support you in that journey. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Another positive, but this time, quite unique experience for me. So, I'd ordered a couple of tests during a sale several weeks back, and I'd chosen Quest as the lab. I decided that it was time to go and get that done, so I went onto Quest's website to schedule an appointment, only to find that the site had been permanently closed. The next "closest" site, if you can call it that, was over 30 miles away in another city and county. Since this was a Quest requisition, it put me in a bit of a tough situation. I'd found this out in the evening, and I used Walk-In-Lab's "Email Us" contact form on their site to ask for help. I do have a Labcorp site in town that I've used before and that I knew was still there, so I asked if I could somehow get the Quest requisition canceled and a Labcorp on issued in its place. I thought I might have to pay a small cancellation fee and/or wait a few days to get this all done, and I was willing to accept this. But first thing the following morning, I received a reply back from W-I-L staff, simply asking me to verify a couple of things, which I did, and just a couple minutes later, I had a newly reissued requisition for Labcorp waiting for me in my account, that I used successfully to get my tests done just a few days later. To say that I thoroughly impressed with the speed and quality of the assistance that I received would be an understatement!
Review of , following an experience of by BRAD B.
Answer by walkinlab.comFlagHi Brad, Thank you for sharing your experience with us! We are thrilled to hear that our team was able to assist you promptly in resolving the issue with your requisition. Your satisfaction is our top priority, and we appreciate your kind words about our customer service. Should you have any more questions or need further assistance in the future, please don't hesitate to reach out. Take care. Thank you, Laura C. Customer Service Specialist
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Was really easy to book appointment online. Lab tech was very friendly. Test results arriced in my email the same day.
Review of , following an experience of by DIANN C.
Answer by walkinlab.comFlagHi Diann, Thank you so much for your wonderful review. We’re thrilled to hear that you found our appointment booking easy and that the lab tech made your experience pleasant. Timely test results are our priority, and we're glad we could meet your expectations. We appreciate your feedback! Thank you, Laura C. Customer Service Specialist
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Greef phlebotomist, fast and friendly
Review of , following an experience of by CAROL M.
Answer by walkinlab.comFlagHi Carol, Thank you so much for your kind words! We're thrilled to hear that the lab provided you with a fast and friendly experience. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service. Thank you, Laura C. Customer Service Specialist
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Always an easy process to find the labs I need on the website. The ordering process is really smooth and efficient. I also appreciate the clear instructions for preparing for the tests and the prompt notification of results.
Review of , following an experience of by MARIA B.
Answer by walkinlab.comFlagHi Maria, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our website easy to navigate and that the ordering process was smooth for you. Your appreciation for our clear instructions and prompt notifications means a lot to us. We're here to support you whenever you need assistance! Thank you, Laura C. Customer Service Specialist
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The process was quick; I had no problems at all.
Review of , following an experience of by GERALDINE N.
Answer by walkinlab.comFlagHi Geraldine, Thank you so much for your wonderful review! We’re thrilled to hear that your experience was quick and seamless. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Very pleased with the process, from ordering to receiving the results. Very impressed with the number of tests offered on your site. Would recommend and certainly use WalkInLab again.
Review of , following an experience of by T L. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our ordering process and the variety of tests we offer. Your recommendation means a lot to us, and we're looking forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Appreciated the discount on lab tests I needed.
Review of , following an experience of by DOROTHY H.
Answer by walkinlab.comFlagHi Dorothy, Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you appreciated the discount on the lab tests you needed. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Excellent
Review of , following an experience of by DOUGLAS T.
Answer by walkinlab.comFlagHi Douglas, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Walk-In Lab. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Good
Review of , following an experience of by JIAN C.
Answer by walkinlab.comFlagHi Jian, Thank you for taking the time to share your positive feedback. We’re thrilled to hear you had a great experience with Walk-In Lab. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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excellent, immediate service. Can't be happier about being able to be in control of my own health
Review of , following an experience of by JAIME C.
Answer by walkinlab.comFlagHi Jaime, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience and appreciate being in control of your health. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Easy to order and setup.
Review of , following an experience of by GABRIEL P.
Answer by walkinlab.comFlagHi Gabriel, Thank you for your wonderful feedback! We're thrilled to hear that you found our ordering and setup process easy. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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Impressive range of options and very accessible
Review of , following an experience of by AUDREY H.
Answer by walkinlab.comFlagHi Audrey, Thank you for taking the time to share your positive feedback. We’re thrilled to hear that you found our range of options impressive and accessible. Your satisfaction is our priority, and we appreciate your support! If you have any further questions or need assistance, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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Always top notched. Quick and easy from choosing lab tests to getting the results!
Review of , following an experience of by BRENT D.
Answer by walkinlab.comFlagHi Brent, Thank you for your wonderful review! We're thrilled to hear that you found our services quick and easy, from selecting lab tests to receiving your results. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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easy, will continue to keep using
Review of , following an experience of by NICOLE S.
Answer by walkinlab.comFlagHi Nicole, Thank you for taking the time to share your positive experience! We’re thrilled to hear that you find our services easy to use and that you plan to continue using us. Your satisfaction is our top priority, and we look forward to serving you in the future. Thank you, Laura C. Customer Service Specialist
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I can't say enough good things about this service. The ordering was easy, The prices were very reasonable and the collection was almost painless, lol. I like that you can make appointments online and the results were available the next day. I even had the option of faxing results to the provider. The only downfall is that they don't take insurance. I tried submitting my own claim and after several attempts I just gave up. I had a doctors script for the labs but it was too difficult to get the insurance people to understand. I just wanted the $$ to come off my deductible but even without that, the pricing is still so much more reasonable. it's a no brainer if you have a high deductible to meet and know you probably won't meet it.
Review of , following an experience of by ANN H.
Answer by walkinlab.comFlagHi Ann, We appreciate your feedback and are thrilled to hear about your positive experience with our service. It’s great to know that you found the ordering process easy and the prices reasonable. You can reach out to us and request an insurance receipt that we can upload to your portal so you can submit for posssiblle reimbursement. Just call 800-539-6119 so we can asisst! Thank you, Laura C. Customer Service Specialist
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Awesome. Easy to order etc. thanks
Review of , following an experience of by ROXANNE B.
Answer by walkinlab.comFlagHi Roxanne, Thank you for your wonderful review! We're thrilled to hear you found the ordering process easy. Your feedback motivates us to continue providing top-notch service. If you ever need assistance in the future, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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I was able to schedule the appointment for a convenient time online and received my results quickly.
Review of , following an experience of by MARGARET B.
Answer by walkinlab.comFlagHi Margaret, We're thrilled to hear that you had a positive experience scheduling your appointment and received your results quickly. Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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The process to sign up online was easy, and using it at Walgreens was seamless, and cheaper than ordering the labs directly from Walgreens or CVS. The reason I didn't give it five stars is because I ordered it from my phone, and while they have the names of the labs, there doesn't seem to be an easy and connected way to see what exactly is included, and what your results will look like... I ordered the estrogen test assuming that I would get not only the total estrogen, but also the reading for the estradiol, but it did not give me the latter, so it was just a waste of time and money for me and I had to go back and get a different test.
Review of , following an experience of by CAROLYN S.
Answer by walkinlab.comFlagHi Carolyn, Thank you for your feedback! We’re glad to hear that the sign-up process was easy and that you found our services cost-effective. We apologize for the confusion regarding the test details and sample report. You will see the description/tests included and sample report when you click the Additional Information tab when look at the test on our site or call us at 800-539-6119 and we can assist! Thank you, Laura C. Customer Service Specialist
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Extremely impressed with how simple this process was! Printed out the lab order, gave it to them at check in, no questions or issues at all, they took my blood, I left. 2 days later, I was able to print out my detailed results. I unfortunately thought it would be this easy doing other blood panels from similar ads & have found that is NOT the case. Save your money, use Walk-in Lab … even if it is a few dollars more on some things … trust me, it’s not worth the trouble you will go through using other companies! I will only be using Walk-in Labs from now on. And no, I am not a fake review … I rarely post anything on my experiences but I could not be more satisfied with this service & hopefully can save someone else the frustration and time choosing anywhere else 😉 A
Review of , following an experience of by DANYELLE B.
Answer by walkinlab.comFlagHi Danyelle, Thank you so much for taking the time to share your positive experience with Walk-In Lab. We're thrilled to hear that the process was simple and efficient for you. Remeber that if you find a lower price with a competitor call us and we can price match! Your satisfaction means a lot to us, and we appreciate your recommendation. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Experience from start to finish was super easy.
Review of , following an experience of by WILLIAM C.
Answer by walkinlab.comFlagHI William, Thank you so much for your kind words and positive feedback. We're thrilled to hear that your experience with us was super easy from start to finish. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Have a great day! Thank you, Laura C. Customer Service Specialist
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Great
Review of , following an experience of by MEGAN O.
Answer by walkinlab.comFlagHi Megan, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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The wait time was incredibly long although I’d booked an appointment. One of the staff members left early increasing wait time. If you need a copy of the order via email/fax, let customers know pre appointment so it’s not wasting my time because your servers are down. Bad experience overall.
Review of , following an experience of by REENA R.
Answer by walkinlab.comFlagHi Reena, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your visit, including the long wait times and lack of staff. We are contracted with Quest Diagnostics and LabCorp for our testing. However, we are a seperate entity. We can file a formal complaint with the lab on your behalf. After purchasing you should have received an email confirmation letting you know to print our your order before going into the lab for testing. • Lab Order – While logged in, print your Lab Order by hovering over your name and selecting Confidential Lab Record (CLR). You must bring this Lab Order with you to the lab for testing. Click here to print your lab order. In the future if you aren't able to print out your order please reach out to us at 1-800-539-6119 and we would be happy to fax the lab order over to the lab for you. Your experience is important to us, and we hope to earn 5 stars in the future. Thank you, Melinda L. Customer Service Assistant Manager
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I absolutely love walk-in lab!!! It so nice to pay for what you get and not pay all the overhead costs for the local hospital!! I tell everyone to go there!!!
Review of , following an experience of by DENISE R.
Answer by walkinlab.comFlagHi Denise, Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate our transparent pricing and the quality of service we provide. Your recommendation means a lot to us, and we truly appreciate you spreading the word about Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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Very nice staff. Process was easy online, walked in got name called quickly and then on my way. Very happy with the process
Review of , following an experience of by AUSTIN F.
Answer by walkinlab.comFlagHi Austin, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff and the process. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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I find the menu easy to use and this time I needed some oddball tests and the search function helped me find them. I found a wellness package that included what I needed cheaper than individual tests. I like that I can see what I ordered last time and choose to repeat any of those. Also nice that I can save tests for consideration later. It is professionally managed and always works and provides immediate feedback. Then I get immediate email confirmation and reminder texts and then the results are really fast for most tests.
Review of , following an experience of by CANDACE C.
Answer by walkinlab.comFlagHi Candace, Thank you for your fantastic review! We're thrilled to hear that you found our menu easy to navigate and were able to locate the tests you needed. It's great to know that our features, like order history and reminders, have enhanced your experience. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Excellent never had problems with my results
Review of , following an experience of by SHARON S.
Answer by walkinlab.comFlagHi Sharon, Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a seamless experience with your results. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thank you, Laura C. Customer Service Specialist
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As always, easy to get the rests I need at a great price.
Review of , following an experience of by JERRY A.
Answer by walkinlab.comFlagHi Jerry, Thank you so much for your kind words. We’re thrilled to hear that you find our services easy to use and appreciate our pricing. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Fast, easy.
Review of , following an experience of by TIMOTHY C.
Answer by walkinlab.comFlagHi Timothy, Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our service fast and easy. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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I have used this service many times. Very grateful to have access to a variety of tests, at an affordable price, and performed by a trusted lab (Quest), so I can better manage my health. My doctors are impressed and supportive also that I can do these at a significant savings outside of insurance.
Review of , following an experience of by PEGGY P.
Answer by walkinlab.comFlagHi Peggy, Thank you so much for your thoughtful feedback! We’re thrilled to hear that our wide range of tests and partnership with Quest have helped you effectively manage your health at such an affordable price. Your satisfaction and support mean a lot to us! Thank you, Laura C. Customer Service Specialist
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Excellent experience in every way. Will continue to use Walk-in Lab.
Review of , following an experience of by CAROLINA P.
Answer by walkinlab.comFlagHi Carolina, Thank you for your wonderful feedback. We’re thrilled to hear that you had an excellent experience with Walk-In Lab and appreciate your continued support. If you ever have any questions or need assistance, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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Easy and convenient to purchase and schedule. Better price than ordering directly from the lab. Results are quick and easy to read.
Review of , following an experience of by DIANA S.
Answer by walkinlab.comFlagHi Diana, Thank you so much for your wonderful feedback! We are thrilled to hear that you found our services easy and convenient, and that you appreciate the pricing and quick results. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Fast and quick.
Review of , following an experience of by JEMIMA A.
Answer by walkinlab.comFlagHi Jemima, Thank you for your wonderful feedback! We're thrilled to hear that you found our services fast and quick. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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I love that I can get access to order from a wide menu of blood tests.
Review of , following an experience of by RACHELLE W.
Answer by walkinlab.comFlagHi Rachelle, Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate the variety of blood tests we offer. Your positive feedback encourages us to continue providing accessible and quality services. Thank you, Laura C. Customer Service Specialist
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Tha k you
Review of , following an experience of by JOSE P.
Answer by walkinlab.comFlagHi Jose, Thank you so much for your kind words and positive rating. We truly appreciate your support and are glad to hear that you had a great experience with us. If you have any further feedback or questions, feel free to reach out anytime. Thank you, Laura C. Customer Service Specialist
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The entire process was efficient and quick.
Review of , following an experience of by ANGELA C.
Answer by walkinlab.comFlagHi Angela, Thank you so much for your wonderful feedback. We’re thrilled to hear that you found our process efficient and quick. Your satisfaction is our top priority, and we appreciate your support. If you have any further comments or questions, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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I was very pleased with my Walk-In Lab experience. The ordering process was straightforward, and the results were timely.
Review of , following an experience of by S T. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our ordering process and timely results. Your feedback inspires us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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The service is fast and safe to use.
Review of , following an experience of by ANGELA C.
Answer by walkinlab.comFlagHi Angela, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our service to be fast and safe. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
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Customer service was great. Ordering labs is easy.
Review of , following an experience of by ELAINE F.
Answer by walkinlab.comFlagHi Elaine, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and found the ordering process easy. Your feedback means a lot to us and motivates our team to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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Satisfied
Review of , following an experience of by IRYNA S.
Answer by walkinlab.comFlagHi Iryna, Thank you for taking the time to share your feedback! We're glad to hear that you were satisfied with your experience at Walk-In Lab. If you have any further thoughts or suggestions, please feel free to reach out. Your input helps us continue to improve our services. Thank you, Laura C. Customer Service Specialist
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Really happy with the thoroughness of the results and appreciate how clearly they're explained, along with supplement recommendations specific to my situation. The only reason I give 4 stars instead of 5 is because the test descriptions are a little vague, and I thought this would be a blood test that also measured my homocysteine levels. I was surprised to receive only the genetic buccal swab. But I'm happy with the testing process and the valuable information I received.
Review of , following an experience of by HALEY W.
Answer by walkinlab.comFlagHi Haley, Thank you for taking the time to share your experience with us. We’re glad to hear that you found value in the thoroughness of the results and also the clarity. We appreciate your feedback regarding the test descriptions. When looking at the test on the site you can click Additional Information to see a sample report or call us at 800-539-6119 and we can assist! Thank you, Laura C. Customer Service Specialist
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Everything at the web site and at the lab worked exactly as was promised. No complications at all at the lab or with the lab staff.
Review of , following an experience of by LEE F.
Answer by walkinlab.comFlagHi Lee, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everything met your expectations and that you found the lab staff helpful. Your feedback encourages us to continue providing top-notch service. Thank you, Laura C. Customer Service Specialist
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great
Review of , following an experience of by DAWN C.
Answer by walkinlab.comFlagHi Dawn, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is invaluable and motivates us to continue providing exceptional service. If there's anything else we can help you with, please let us know! Thank you, Laura C. Customer Service Specialist
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Fast and easy to use platform.
Review of , following an experience of by LAWSON I.
Answer by walkinlab.comFlagHi Lawson, Thank you so much for your kind words! We’re thrilled to hear that you found our platform fast and easy to use. Your feedback means a lot to us, as we strive to make the testing experience as seamless as possible. Thank you, Laura C. Customer Service Specialist
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Walk-In Labs did an excellent job. Ordering was easy and the results were very quick. I’m extremely pleased with my experience.
Review of , following an experience of by ANGI L.
Answer by walkinlab.comFlagHi Angi, Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience with our ordering process and received your results quickly. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. Thank you, Laura C. Customer Service Specialist
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Love the dogs in the waiting room.
Review of , following an experience of by DANIEL R.
Answer by walkinlab.comFlagHi Daniel, Thank you so much for the 5 star rating! We are happy to offer this service to you. We appreciate your support and look forward to welcoming you back soon! Thank you, Laura C. Customer Service Specialist
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Quick and easy. Prompt results.
Review of , following an experience of by NANCY G.
Answer by walkinlab.comFlagHi Nancy, Thank you so much for your kind words! We’re thrilled to hear that you found our services quick and easy, and that you received prompt results. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Fast and easy way to get blood labs independently. Highly recommended to anyone who wants to track their health
Review of , following an experience of by MAGDA B.
Answer by walkinlab.comFlagHi Magda, Thank you so much for your fantastic review. We're thrilled to hear that you found our services fast and easy for tracking your health. Your recommendation means a lot to us, and we look forward to continuing to support your health journey! Thank you, Laura C. Customer Service Specialist
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Fast, secure, and a great experience.
Review of , following an experience of by JEFFERY K.
Answer by walkinlab.comFlagHi Jeffery, Thank you for your wonderful feedback! We’re thrilled to hear that you had a fast and secure experience with us. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Thank you, Laura C. Customer Service Specialist
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Thank you love way the best
Review of , following an experience of by JOSE P.
Answer by walkinlab.comFlagH Jose, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you’re happy with our services. Your satisfaction means the world to us! Thank you, Laura C. Customer Service Specialist
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Reasonable cost, easy process, able to do my own labs without having to get the orders from a doctor.
Review of , following an experience of by JAMES R.
Answer by walkinlab.comFlagHi James, Thank you so much for your wonderful review. We’re thrilled to hear that you found our services to be reasonably priced and easy to use—empowering you to take charge of your health is what we strive for. We appreciate your feedback and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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nothing to say. straight forward.
Review of , following an experience of by DAVID K.
Answer by walkinlab.comFlagHi David, Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you have any further thoughts or questions, please don’t hesitate to reach out. Thank you, Laura C. Customer Service Specialist
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I have used walk-in-lab to get my blood work in between my doctors appointments for 5 years now and am very happy with the process , You just simply scroll through the many different labs that are offered and select what labs you want to purchase and pay checkout . You can even schedule your appointment at your nearest quest or lab Corp facility . The prices are fair and sometimes cheaper than my co-pay if I use my insurance . I find this service both convenient and easy to schedule .
Review of , following an experience of by S C. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you so much for your wonderful review! We’re thrilled to hear that you've had a positive experience with our service over the past five years. It's great to know that you find our process convenient and cost-effective. We appreciate your support and look forward to continuing to serve you! Thank you, Laura C. Customer Service Specialist
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Perfect. Awesome deal
Review of , following an experience of by HOLLY H.
Answer by walkinlab.comFlagHi Holly, Thank you so much for your wonderful review. We're thrilled to hear that you found our service to be perfect and awesome! Your positive feedback inspires us to keep providing great services. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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easy
Review of , following an experience of by A J. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you so much for your positive feedback! We're thrilled to hear that you found our services easy to use. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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I like how easy to setup an lab test and especially the cost of the lab test.
Review of , following an experience of by RICHARD W.
Answer by walkinlab.comFlagHi Richard, Thank you for your wonderful feedback! We're thrilled to hear that you found our process easy and affordable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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I am satisfied with the service Walk-in Lab provides. I recommend them to anyone.
Review of , following an experience of by ADOLFO M.
Answer by walkinlab.comFlagHi Adolfo, Thank you so much for your kind words and for recommending Walk-in Lab to others. We’re thrilled to hear that you are satisfied with our service! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you, Laura C. Customer Service Specialist
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Thanks
Review of , following an experience of by JACK M.
Answer by walkinlab.comFlagHi Jack, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us! Your kind words motivate us to continue providing excellent service. Thanks again! Thank you, Laura C. Customer Service Specialist
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Would definitely recommend!
Review of , following an experience of by ASHLEY R.
Answer by walkinlab.comFlagHi Ashley, Thank you so much for your kind words and high rating. We’re thrilled to hear that you would recommend us! Your support motivates us to continue delivering excellent service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you, Laura C. Customer Service Specialist
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Great service. Good communication on processing.
Review of , following an experience of by JUDITH S.
Answer by walkinlab.comFlagHi Judith, Thank you so much for your kind words! We're glad to hear that you had a great experience with our service and communication. Your feedback motivates us to continue providing exceptional service. Thank you, Laura C. Customer Service Specialist
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Easy process, kudos to Walk-in lab and Quest.
Review of , following an experience of by KENNETH M.
Answer by walkinlab.comFlagHi Keneth, Thank you so much for your positive feedback. We're thrilled to hear that you found the process easy and had a good experience with us and Quest. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Thank you, Laura C. Customer Service Specialist
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Fast results. Good customer service.
Review of , following an experience of by NELSON V.
Answer by walkinlab.comFlagHi Nelson, Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast results and good customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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Easy to order tests and make appointment. Get results quickly.
Review of , following an experience of by MARTHA M.
Answer by walkinlab.comFlagHi Martha, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our ordering process easy and appreciated the quick results. Your feedback motivates us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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Quick, easy and convenient. This is how I will do labs from now on!
Review of , following an experience of by SHELLEY K.
Answer by walkinlab.comFlagHi Shelley, Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you found our services quick, easy, and convenient. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Definitely would recommend. Easy to find test my provider wanted done.
Review of , following an experience of by SUZANNE K.
Answer by walkinlab.comFlagHi Suzanne, Thank you so much for your wonderful recommendation. We're thrilled to hear that you found it easy to locate the test you needed. Your positive feedback motivates us to continue providing excellent service. If you ever have any more questions or need assistance, feel free to reach out! Thank you, Laura C. Customer Service Specialist
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It was extremely easy. Easy to order the labs I wanted, easy to find locations, easy to schedule an appointment (even same day), easy check and process when I got there, easy blood draw and fast, and I got the results much faster than expected. Which was a bonus!
Review of , following an experience of by SAMANTHA P.
Answer by walkinlab.comFlagHi Samantha, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had such a seamless experience with our services, from ordering to receiving your results. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Answer by Samantha P.FlagThank you. I wanted to inquire. Do you price match? Though I thoroughly enjoyed everything,I found a company that is able to offer a progesterone lab for much cheaper. Walk in lab,is $45, and the other company is $27. If you are able to I would absolutely love to keep going through Walk in labs and use Quest diagnostics. Thank you!
Answer by walkinlab.comFlagHi Samantha, Please call us at 800-539-6119 with the labs name so we can look into this for you! Thank you, Laura C Customer Service Specialist
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very good
Review of , following an experience of by CAROLYN P.
Answer by walkinlab.comFlagHi Carolyn, Thank you for your wonderful feedback. We’re thrilled to hear that you had a positive experience with us. If you have any further comments or suggestions, feel free to share. We appreciate your support! Thank you, Laura C. Customer Service Specialist
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I'm very pleased with the process. Everything went smooth, from placing the order to receiving the results.
Review of , following an experience of by JESUS R.
Answer by walkinlab.comFlagHi Jesus, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found the process smooth and satisfactory. Your feedback inspires us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist
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