Customer reviews for uniquetruck.com

Customer reviews

• 5 / 5

  

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  Fast shipping. Good product

  Review of 2/10/23, following an experience of 1/5/23 by KARIANE K. *

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• 5 / 5

  

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  Excellent customer service and quickly received my product!

  Review of 1/26/23, following an experience of 1/18/23 by VIVIANE H. *

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• 5 / 5

  

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  i couldnt get the tool i was trying to buy because they were on back order. but they were super helpful to explain what was happening with it and refunded my purchaase. would recommend for future orders

  Review of 1/26/23, following an experience of 1/17/23 by RACHAEL C. *

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• 5 / 5

  

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  EVEYTHING WAS GREAT

  Review of 1/24/23, following an experience of 1/16/23 by CLIFTON B. *

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• 5 / 5

  

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  Thank you for saving the day!

  Review of 12/29/22, following an experience of 12/21/22 by DARIEN B. *

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• 5 / 5

  

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  Excellent communication. I ordered a chisel set and promptly was sent an email asking if I would like different options as the lead time is roughly 1.5 months. Great service and great communication

  Review of 12/10/22, following an experience of 12/2/22 by VIRGINIA D. *

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• 3 / 5

  

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  They did a good job, took a minute to ship out but received it quickly after it did. My biggest complaint was they shipped my product locked with the keys inside.

  Review of 12/5/22, following an experience of 11/7/22 by REY P. *

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• 5 / 5

  

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  Best price I found on the tool I bought. Customer service is very prompt, professional, and helpful. Delivery was on time and in excellent condition. Excellent company all the way around. Best thing is they have a catalog that they will send you. These people actually give a dam and that a rare find anymore.

  Review of 11/13/22, following an experience of 11/1/22 by JENSEN Y. *

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• 5 / 5

  

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  Good product. Super quick delivery. Saw this guy in the parking lot in Newton Grove nc. He had one on his truck and offered to demonstrate it . Sold - ordered one that night. Great for cow pastures and livestock facilities.

  Review of 11/9/22, following an experience of 11/1/22 by KIRSTEN K. *

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• 5 / 5

  

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  Great service Tom Brown was very helpful and professional. Part was exactly as described and delivered on time as promised

  Review of 11/8/22, following an experience of 10/28/22 by KAMILLE B. *

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• 5 / 5

  

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  Order was quick to ship and deliver.

  Review of 11/2/22, following an experience of 10/24/22 by CATHARINE B. *

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• 5 / 5

  

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  Excellent product, delivery on point, no complaints here will be buying more products from here

  Review of 10/29/22, following an experience of 10/18/22 by MIREYA G. *

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• 4 / 5

  

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  The dolly is what I expected and it was received quickly.

  Review of 10/28/22, following an experience of 10/19/22 by CONCEPCION S. *

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• 5 / 5

  

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  Good price, fast delivery to Seattle, WA. thank you

  Review of 10/28/22, following an experience of 10/20/22 by HASSIE L. *

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• 5 / 5

  

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  Excellent company to deal with.

  Review of 10/25/22, following an experience of 10/14/22 by CLARA S. *

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• 5 / 5

  

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  COMPLETELY HAPPY WITH YOUR SERVICES.

  Review of 10/22/22, following an experience of 10/14/22 by GILBERTO R. *

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• 5 / 5

  

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  Quick service

  Review of 10/19/22, following an experience of 9/27/22 by MCKENZIE M. *

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• 5 / 5

  

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  Fast and easy process. Got the order right the first time.

  Review of 10/19/22, following an experience of 10/3/22 by AMANDA S. *

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• 5 / 5

  

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  Easy transaction. Very fast shipping.

  Review of 10/19/22, following an experience of 10/7/22 by KYLEE K. *

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• 5 / 5

  

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  Fast service, very satisfied! Will definitely be ordering more in the future.

  Review of 10/19/22, following an experience of 9/30/22 by SHAYNE K. *

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• 5 / 5

  

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  Ordered the Gaither Wheel Dolly. As always, a great shopping experience! And our Trailer Techs always love it when I walk into the shop carrying a package with your logo! Thanks! - Greg at TrailerTechnician.com

  Review of 10/19/22, following an experience of 9/16/22 by MIGUEL G. *

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• 1 / 5

  

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  Poor over two weeks of waiting for my order and 3 emails never answered only to get a phone call after I had my credit card cancel the payment LOL 😆 we took your money but FORGOT to send you your lights you still wantem? With the everyone is entitled to make mistakes 🙄 excuse. They should put that on they're website Unique Truck Equipment "Everyone is entitled to make mistakes" 🤣🤣🤣

  Review of 10/19/22, following an experience of 9/23/22 by BREANNA M. *

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  Answer by uniquetruck.com

  

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  Jason, Thank you for your review. We absolutely own the mistake that we made in the processing of your order. Never once did we say we were "entitled to make a mistake" but we are human and they do happen occassionally. When mistakes are made, we own up to them and do our best to get them fixed. Sometimes people let us fix our mistake and sometimes they don't. I honestly do apologize that we were not able to meet your expectations for your order. Rodney D. Unique Truck Equipment 616-531-8868

  Answer by Breanna M

  

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  Oh but you most certainly did. It's easy to own it after the fact.

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• 5 / 5

  

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  Perfect

  Review of 10/19/22, following an experience of 10/6/22 by MARGARETE T. *

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• 1 / 5

  

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  Very bad, an unpleasant experience. I do not recommend.

  Review of 10/19/22, following an experience of 9/8/22 by SHANNY R. *

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  Answer by uniquetruck.com

  

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  Thank you for your review and bringing this order to our attention. I apologize for your experience regarding your recent order. After researching it, it looks like the manufacturer forgot to put the suite number for your location on the shipping label. I have contacted them to have them ship this order overnight as it had been returned to them as undeliverable. Rodney D. Unique Truck Equipment 616-531-8868

  Answer by Shanny R

  

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  That is exactly what I was told last week by one of your colleagues, but my package is still not here.

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• 5 / 5

  

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  Very Satisfied, a real person answers the phone to assist!

  Review of 10/19/22, following an experience of 10/7/22 by GOLDEN K. *

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• 5 / 5

  

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  Good

  Review of 10/13/22, following an experience of 9/6/22 by JO W. *

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• 3 / 5

  

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  The way I was led by your sales person was great but I checked the price later and noticed I payed almost double than I would have payed in Amazon

  Review of 10/13/22, following an experience of 9/21/22 by GAY B. *

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  Answer by uniquetruck.com

  

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  Jose, Thank you for your review. Cando International has MAP (Minimum Advertised Pricing). We adhere to this per the manufacturers rules. Unfortunately, not all resellers follow the rules that are set by the manfuacturer. It is up to the manufactuer to make sure their resellers are abiding by these rules. I hope the item you purchased is working well for you. Rodney D. Unique Truck Equipment 616-531-8868

• 4 / 5

  

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  Great Job.

  Review of 10/13/22, following an experience of 9/20/22 by MAYMIE H. *

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• 5 / 5

  

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  Great service and delivery

  Review of 10/13/22, following an experience of 9/20/22 by LENNIE P. *

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• 5 / 5

  

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  Great 'on the phone help'

  Review of 9/24/22, following an experience of 9/15/22 by ERIBERTO D. *

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• 5 / 5

  

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  Great

  Review of 9/22/22, following an experience of 8/30/22 by CHASITY G. *

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• 5 / 5

  

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  As always, great service and fast shipping!

  Review of 9/19/22, following an experience of 9/8/22 by REY J. *

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• 5 / 5

  

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  Good customer service

  Review of 9/17/22, following an experience of 9/6/22 by BETHEL S. *

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• 5 / 5

  

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  Placed online order 9/6/22, at 4:17 am. Order was sitting on my doorsteps 9/9/22, with free shipping, and lower price than other websights I checked. Easy websight, fair prices, fast shipping, Would recommend to a friend.

  Review of 9/15/22, following an experience of 9/6/22 by BRENNA Z. *

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• 5 / 5

  

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  Great service and fast shipping. Very knowledgeable guys.

  Review of 9/7/22, following an experience of 8/23/22 by KOBY G. *

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• 5 / 5

  

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  Easy to work with, we got great customer service when calling in to get needed info before we placed our order.

  Review of 9/2/22, following an experience of 8/25/22 by LONIE B. *

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• 5 / 5

  

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  Fast Shipping.

  Review of 9/1/22, following an experience of 8/18/22 by MONICA M. *

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• 5 / 5

  

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  Awesome!

  Review of 9/1/22, following an experience of 8/24/22 by KOBY S. *

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• 5 / 5

  

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  fast shipping great product

  Review of 9/1/22, following an experience of 8/24/22 by DARYL H. *

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• 5 / 5

  

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  They were awesome and the product came in faster that they said it would.

  Review of 9/1/22, following an experience of 8/18/22 by LORENZO H. *

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• 1 / 5

  

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  it took five months to get this item delivered and i had no one reach out to let me know when this would be delivered. when i first ordered the item it said 6-8 weeks for delivery, but it took almost 3x that length of time.

  Review of 9/1/22, following an experience of 8/10/22 by ARI E. *

  *Pseudonymized data at the request of the author

  Answer by uniquetruck.com

  

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  Hello, Thank you for your review. I honestly apologize that it took so long to get the Big Truck Tire Step delivered. We have been working very diligently with our suppliers and manufacturers to get proper lead times on components. Unfortunately, the lead times that were communitcated to us were not met and were changed may times over the course of the past few months. I also apologize that you were not contacted via phone when this shipped but you should have received a receipt, via email, showing that your order had been processed. Rodney DeHaan Unique Truck Equipment 616-531-8868

• 5 / 5

  

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  Quick and easy with fast shipping. Couldnt be better.

  Review of 8/23/22, following an experience of 8/9/22 by BENJAMIN V. *

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• 5 / 5

  

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  Everything went well from placing my order to receiving it in a timely manner.

  Review of 8/23/22, following an experience of 8/9/22 by BRIELLE R. *

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• 5 / 5

  

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  Excellent Customer Service! Fast Shipping!

  Review of 8/17/22, following an experience of 8/4/22 by LEO V. *

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• 4 / 5

  

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  The order process was straight forward. Delivery was made in 2 days. Very good service. No complaints.

  Review of 8/17/22, following an experience of 7/26/22 by ELISSA P. *

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  Answer by uniquetruck.com

  

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  Thank you for your review, Erik!

• 1 / 5

  

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  cannot get a call back or email on the delivery date

  Review of 8/17/22, following an experience of 7/25/22 by CRISTAL H. *

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  Answer by uniquetruck.com

  

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  Hello, Thank you for your review. I apologize that we were not able to respond to your inquiries. I have been searching for any emails or voice messages that would have come in but have not found any. I do see that your order was delivered as of 08/11/22. Rodney DeHaan Unique Truck Equipment 616-531-8868

• 5 / 5

  

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  Love this product have order two now

  Review of 8/17/22, following an experience of 8/1/22 by NONA M. *

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• 5 / 5

  

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  Fast shipping

  Review of 8/17/22, following an experience of 7/26/22 by KENNITH H. *

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  Answer by uniquetruck.com

  

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  Thanks for your feedback, Greg!

• 5 / 5

  

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  We had purchased these in the past, ordering new ones were very easy.

  Review of 8/2/22, following an experience of 7/21/22 by DELL O. *

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• 5 / 5

  

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  I have used Unique Truck many times. I needed to get my Nexiq adaptor quickly for a job I was doing. They expedited the freight and I had it when promised. Great customer service.

  Review of 7/28/22, following an experience of 7/20/22 by SHYANN W. *

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• 5 / 5

  

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  Good service, got delivered when said

  Review of 7/23/22, following an experience of 7/12/22 by ZOIE H. *

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• 5 / 5

  

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  The customer service rep provided excellent service, was able to order my parts, and schedule shipping and delivery with no hassles. Thanks for a smooth transaction.

  Review of 7/22/22, following an experience of 7/14/22 by JAMEL R. *

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• 4 / 5

  

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  Easy to order from.

  Review of 7/22/22, following an experience of 7/12/22 by BART K. *

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• 5 / 5

  

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  Easy to navigate site and great customer service.

  Review of 7/19/22, following an experience of 7/11/22 by MYRTIS K. *

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• 5 / 5

  

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  Easy phone order.

  Review of 6/28/22, following an experience of 2/21/22 by VIVIEN S. *

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• 5 / 5

  

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  I bought a product and they delivered the product.

  Review of 5/31/22, following an experience of 4/28/22 by DARREL O. *

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• 2 / 5

  

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  We had to continually follow up on order said 2 weeks was 3 1/2 and would have been longer had we not emailed someone directly it delivered late and box was destroyed!

  Review of 5/31/22, following an experience of 4/22/22 by JON R. *

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• 5 / 5

  

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  Great 👍🏽

  Review of 5/17/22, following an experience of 5/4/22 by JOESPH B. *

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• 5 / 5

  

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  Easy online ordering and super fast shipping

  Review of 5/17/22, following an experience of 5/2/22 by LUDIE R. *

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• 3 / 5

  

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  We received the product, but my two inquiry requests went ignored by the company. We were not offered any kind of shipment or tracking info, so we were left in the dark until the product magically appeared.

  Review of 5/17/22, following an experience of 4/8/22 by SETH G. *

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• 5 / 5

  

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  Haven't got it put on yet but delivery was fast and it looks like a good product. Can't wait to get it on and use it.

  Review of 5/17/22, following an experience of 4/22/22 by PEDRO M. *

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• 5 / 5

  

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  Easy to use and quick shipping.

  Review of 5/17/22, following an experience of 4/29/22 by ALEJANDRIN V. *

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• 5 / 5

  

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  Great customer service.

  Review of 5/14/22, following an experience of 4/6/22 by DELMER H. *

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• 1 / 5

  

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  The shipping cost is outrageously over priced

  Review of 5/14/22, following an experience of 4/18/22 by MAYMIE G. *

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• 5 / 5

  

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  Navigation was simple and your team was ready to help me.

  Review of 5/14/22, following an experience of 4/22/22 by IMELDA S. *

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• 5 / 5

  

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  Great price, quick shipping.

  Review of 4/30/22, following an experience of 4/21/22 by ROSS L. *

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• 5 / 5

  

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  Good product at a good price. Fast shipping and good packing. No problems.

  Review of 4/29/22, following an experience of 4/21/22 by ERICH D. *

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• 5 / 5

  

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  Does what it’s supposed to… A good friend steered me away from cheaper knock-offs. Good investment.

  Review of 4/29/22, following an experience of 4/14/22 by GERDA W. *

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• 4 / 5

  

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  I haven’t received any emails about shipment or timeline tracking numbers anything.

  Review of 4/27/22, following an experience of 4/18/22 by XZAVIER B. *

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• 5 / 5

  

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  As always, very timely deliveries and a quality product

  Review of 4/23/22, following an experience of 4/14/22 by CHANEL B. *

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• 5 / 5

  

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  i was very satisfied with my floor mates. They look great!!

  Review of 4/23/22, following an experience of 4/8/22 by EDWARDO W. *

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• 5 / 5

  

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  It’s great

  Review of 4/23/22, following an experience of 3/31/22 by ARNE S. *

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• 5 / 5

  

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  Muy bueno

  Review of 4/23/22, following an experience of 3/30/22 by ROYCE C. *

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• 5 / 5

  

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  Very easy to do business with.

  Review of 4/23/22, following an experience of 4/1/22 by EDYTH L. *

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• 5 / 5

  

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  Site was easy to navigate. Found product and was able to purchase with ease.

  Review of 4/23/22, following an experience of 3/31/22 by ELISHA W. *

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• 5 / 5

  

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  GREAT HELP THEY KNOW WHAT THEY ARE TALKING ABOUT

  Review of 4/23/22, following an experience of 4/4/22 by RASHAWN T. *

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• 1 / 5

  

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  I would not recommend order from Unique Truck. Not very trustworthy on what they tell you when you buy when placing a order.

  Review of 4/23/22, following an experience of 3/31/22 by SUSAN K. *

  *Pseudonymized data at the request of the author

  Answer by uniquetruck.com

  

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  Thank you for your review. Your order was placed on 03/16/22. It was confirmed by the manufacturer on 03/17/22. The manufacturer has a 4-7 business day lead time to ship the toolboxes. I got confirmation that the order was ready to ship on 03/28/22, business day 7. This it the same day the order was cancelled. I apologize if there was a misunderstanding but we always discuss lead times in business days. Rodney DeHaan Unique Truck Equipment

• 5 / 5

  

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  The team at uniquetruck.com were very quick to contact me about a problem with my shipping address. Once I responded they verified the new details in a timely manner to ensure my order would be shipped as soon as possible. Thank you uniquetruck.com!

  Review of 4/21/22, following an experience of 3/30/22 by ELDRED E. *

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• 5 / 5

  

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  My order was here is a timely manor and no issues

  Review of 4/21/22, following an experience of 3/28/22 by CATHERINE R. *

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• 5 / 5

  

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  I wish

  Review of 4/21/22, following an experience of 3/28/22 by KELLI S. *

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• 1 / 5

  

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  I mistakenly used my official business email address for this order, and now I'm getting spam. This website sells your email address. Further spam will result in legal action. You've been warned.

  Review of 4/21/22, following an experience of 3/28/22 by HANK C. *

  *Pseudonymized data at the request of the author

  Answer by uniquetruck.com

  

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  Hello, Thank you for your order and your review. We use emails internally only and do not sell them. We do send promotional emails, once a week, for other items that we sell. Those emails also have an unsubscribe button. Based on the review that you have submitted we have taken the appropriate steps to remove you from our email list. Thank you again for your order and your review. Rodney D Unique Truck Equipment 616-531-8868

• 5 / 5

  

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  Easy to navigate website Great information.

  Review of 4/19/22, following an experience of 3/28/22 by ROBBIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great organized site. Easy ordering

  Review of 4/19/22, following an experience of 3/28/22 by HERBERT G. *

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• 5 / 5

  

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  Navigation was easy

  Review of 4/19/22, following an experience of 3/28/22 by ALVAH S. *

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• 1 / 5

  

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  THE WORST

  Review of 4/19/22, following an experience of 3/28/22 by JUDAH S. *

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  Answer by uniquetruck.com

  

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  Hello, Thank you for your review. It seems that your order had been returned to the manufacturer due to your mailbox at the street being hit. I don't know if you had a new UPS delivery driver but as soon as we noticed the item was returned to the manufacturer, the item was shipped again. I pulled the tracking and see that it is now out for delivery as of 04/06/22. Rodney D Unique Truck Equipment 616-531-8868

• 5 / 5

  

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  Delivery was fast and it allowed me to get them into the hands of those that need them. This will help to everyone safe.

  Review of 4/19/22, following an experience of 3/29/22 by MILLER M. *

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• 5 / 5

  

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  This company is awesome! Shortly after I ordered, I received several emails with updates about my order. It was great the communication and the product.

  Review of 4/19/22, following an experience of 3/28/22 by JOSIANE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Blazing fast shipping communication thru out the order

  Review of 4/19/22, following an experience of 3/28/22 by NINA S. *

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• 5 / 5

  

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  Great customer service! Helped out with all my needs

  Review of 4/15/22, following an experience of 3/22/22 by RAUL K. *

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• 5 / 5

  

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  Service was good and delivery was very prompt thank you

  Review of 4/15/22, following an experience of 3/24/22 by FERN B. *

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• 1 / 5

  

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  Tried reaching out for the tracking information on my order, no response after two days. Highly do not recommend this company.

  Review of 4/15/22, following an experience of 3/24/22 by DORTHA G. *

  *Pseudonymized data at the request of the author

  Answer by uniquetruck.com

  

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  Hello, Thank you for your review. I apologize that we were not able to send tracking information. We have been short handed the past couple of weeks. I do see that of the items you purchased, one was delivered on the 29th via UPS and the other was delivered on the 3rd via FedEx. We will be fully staffed again starting on the 11th and should be able to respond in a more timely manner to tracking inquiries. Rodney D Unique Truck Equipment 616-531-8868

• 5 / 5

  

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  fast shipping, great pricing, quality products

  Review of 4/1/22, following an experience of 3/24/22 by YVONNE Y. *

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• 5 / 5

  

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  Love it !!!

  Review of 3/31/22, following an experience of 3/18/22 by LARUE P. *

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• 2 / 5

  

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  I only got half of what was on the picture and you call the number and there's no one to talk to

  Review of 5/25/21, following an experience of 4/30/21 by LILLY L. *

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• 5 / 5

  

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  They always take care of me.

  Review of 4/16/20, following an experience of 4/9/20 by CHELSEY N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast ship!

  Review of 1/16/20, following an experience of 1/8/20 by TAMARA M. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order