Customer reviews
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ALL GOOD
Review of , following an experience of by TERESA B.
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Fast shipping very friendly sales person equipment was in excellent condition will buy from them again
Review of , following an experience of by KENNETH G.
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The reflectors that were purchased were as advertised…they were shipped out in a very timely fashion and the proper tracking follow-up was given.. I would not hesitate to order from Uniquetruck again in the future and have already recommended them to several people…
Review of , following an experience of by AL F.
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I received my order today. Everything in good condition. I love the price. Excellent thank you very much.
Review of , following an experience of by KATHRYN S. *
*Pseudonymized data at the request of the author
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Great experience. Prompt service and quick shipping.
Review of , following an experience of by DAN W.
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Good product, price & communication.
Review of , following an experience of by GEORGE A.
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Easy to utilize
Review of , following an experience of by REZWAN A.
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Fast service and great communication from a real person
Review of , following an experience of by BOBBY K.
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Good job
Review of , following an experience of by JORGE P.
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easy to find what I needed and simple ordering
Review of , following an experience of by TOM C.
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Exactly what I needed, thank you!
Review of , following an experience of by CURTIS M.
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Good product with prompt delivery.
Review of , following an experience of by NIKKI Q. *
*Pseudonymized data at the request of the author
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went smoothly and would recommend
Review of , following an experience of by JOSHUA W.
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The web site is easy to use, the customer service is excellent and there is excellent value in the product.
Review of , following an experience of by SCOTT C.
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Always top notch help whenever I call!
Review of , following an experience of by OWEN M.
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Easy ordering,Quick Delivery
Review of , following an experience of by VINCENT C.
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Excellent They have a very competitive prices
Review of , following an experience of by CUTBERTO R.
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Order placed on 7/30. Told we'd receive a tracking number but never did. Reached out several times for a tracking number and was told it was shipped but the manufacturer never sent the tracking number... FRUSTRATING
Review of , following an experience of by SCOTTY H.
Answer by uniquetruck.comFlagThank you for you for your review. This item did take the manufacturer a bit longer to ship than expected. I see it shipped on 08/19/24 and now shows that it has delivered as of 08/21/24. I apologize that we missed getting the tracking information to you. We've had a bit of turnover in staff and the follow up did get lost in the shuffle. Rodney D. Customer Care Specialist Unique Truck Equipment 616-531-8868
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Great service and product.
Review of , following an experience of by ROBERT F.
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this is exactly what we needed and on time.
Review of , following an experience of by TAMI S.
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The commutation between Unique, shipping co., and myself was terrible. The sales person didn't know exactly how long the lift was. I was not notified when lift was shipped. Shipper did not call me when he was about 1/2 hour out. After I went and picked up the lift, the sales man called me and stated that I would get my lift in a day or two.
Review of , following an experience of by TERRY K.
Answer by uniquetruck.comFlagThank you for your review. I apologize that the manufacturer gave us the wrong shipping information but you and I were in constant contact regarding this order. I contacted you to let you know that the product couldn't be delivered to your residence due to the size of the shipment. We worked together; you found a local business to have the freight shipment deliver to and I was able to work with the manufacturer to get the address updated. Even with the delay due to the address change it took less than a week to have the product delivered. Rodney D. Customer Care Specialist Unique Truck Equipment 616-531-8868
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Fast an efficient
Review of , following an experience of by MICHAEL A.
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First time buyer. All was good.
Review of , following an experience of by LLOYD H.
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very helpful, had the data link connector i needed in stock, shipped it right out i ordered it on friday and had it on monday
Review of , following an experience of by JARRETT G.
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I brought this thinking it would work for my magnetic light bar it does not i had to take the magnets off an mount it to the mounting bracket
Review of , following an experience of by J S.
Answer by uniquetruck.comFlagThank you for your review. I apologize that this item did not work with your magnetic light but the description of the product you purchased, part number 8895551, states that it is aluminum and aluminum is not magnetic. Rodney D. Customer Care Specialist Unique Truck Equipment 616-531-8868
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I called and got suggestions for our special use case roll tarp truck bed quickly. The sales personnel were pretty helpful. The product quality is top notch and everyone onsite has been thrilled with our new ladder we should have bought years ago. Fast shipping in the US.
Review of , following an experience of by JEREMY K.
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Easy to work with and would do business again
Review of , following an experience of by DARRELL A.
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Easy to work with.
Review of , following an experience of by DAVE H.
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Customer service was great!
Review of , following an experience of by DON P.
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Customer service was very knowledgeable and understood the I needed it the next day. I received my product the nest day. Will recommend to my friends.
Review of , following an experience of by RAMIRO B.
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Very professional website. Easy ordering and prompt delivery.
Review of , following an experience of by SAMUEL P.
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Good customer service. Device delivered in good working order.
Review of , following an experience of by TROY L.
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Good customer service,
Review of , following an experience of by TODD P.
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Easy to use website , fast shipping
Review of , following an experience of by JIMMY S.
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the delivery was quick and it was very easy working with the sales man
Review of , following an experience of by JEN D.
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Instructions on how to use the trdu would've been helpful.
Review of , following an experience of by DAN H.
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I ordered direct from the manufacturer young man was very very helpful was able to answer all my questions receive the product in a timely manner, hooked it up, and it did exactly what it was supposed to do. This has been a very good experience, both with your company your employees and sales people and your product well done very well done definitely a five star experience!!!!
Review of , following an experience of by DAVID M.
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Great experience! Highly recommend!
Review of , following an experience of by CHANDLER P.
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Great products, great service. Shipping could be faster. Still a great resource.
Review of , following an experience of by ACCOUNTS P.
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I am happy with my purchase. The price was very reasonable
Review of , following an experience of by MARILYN W.
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Quick delivery
Review of , following an experience of by MARTY R. *
*Pseudonymized data at the request of the author
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First time buyer. Online purchase. Item received in timely fashion. My only criticism is that the shipping carrier was changed without communication to me regarding the change and also shipped without communication when it was shipped. No major issue for me but it would’ve been nice to know that info prior to receiving. Will definitely be buying from again.
Review of , following an experience of by DEJON A. *
*Pseudonymized data at the request of the author
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Very efficient. Waiting to buy new things
Review of , following an experience of by SAMUEL M.
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I was very satisfied with being able to find what I needed the gentleman that helped me Rodney was excellent talk with me on the phone because I can't do internet stuff he processed my order got it delivery promptly he was excellent and very professional he definitely deserves to five star rating delivery was quick I'm very satisfied with the ordering and delivering my product have not yet got to use it to see how I like it or if it works please contact me in a month and I'll let you know how it works for me my son
Review of , following an experience of by MAXIMILIAN F. *
*Pseudonymized data at the request of the author
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Good store. Had what I needed in stock. Shipped fast and I received item in like a day
Review of , following an experience of by JOHN H.
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Great service, quick and easy
Review of , following an experience of by SANDRA S.
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Quick to respond. Went the extra mile to find out additional information on product. Fast shipping. Reasonable pricing.
Review of , following an experience of by JOHN A.
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Fast processing and shipping.
Review of , following an experience of by JAKE C.
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Shipped to wrong address. Could have overnighted these instead of having to wait longer. Still have not received product.
Review of , following an experience of by REX S.
Answer by uniquetruck.comFlagThank you for your review. I apologize for the delay. The manufacturer shipped your order to us (Unique Truck Equipment) instead of straight to you. I was able to get the item out the same day we received it and according to the new tracking number, the item is out for delivery today. Rodney D. Unique Truck Equipment 616-531-8868
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To all staff at Unique Truck. Each department excelled at their duties. Timely service, knowledgeable staff. The “plugs” are exactly as my husband was hoping. You have made a messy hard to get to task eqsy in our various Kubota lawn tractors and farm tractor. THANK YOU UNIQUE TRUCK!
Review of , following an experience of by COLLEEN G.
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Good customer service, and fast delivery.
Review of , following an experience of by JOSE H.
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QUICK TO PICK UP THE PHONE AND GET ORDER PLACED. ARRIVED A FEW DAYS LATER. PRODUCT WAS GREAT THANK YOU
Review of , following an experience of by STEPHEN W.
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Item shipped quickly and arrived as promised. Good deal, great service.
Review of , following an experience of by SAM B.
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Still waiting for delivery of my order from 4/29/24 Inquired to Unique Truck Equipment,( Rodney), Phone tag, on delivery. Was told would get 5/4/24 Received a large cooler instead Inquired again Seems the cooler is a secret promotion item for buying this lift, who knew Days later, got tracking number from the trucking company name SAIA trucking starts to send text updates on lift delivery process SAIA trucking, on 5/8/24, called and gave me a delivery date 5//9/24 between 9am-5pm I Confirmed date and time with the caller, Paige(SAIA) At 4:30pm, 5/9/24, called SAIA, to inquire if truck still coming Was Told my delivery was for Friday 5/10/24 by Kelly (SAIA) Friday was not good for me due other commitments Monday possibly, around noon, a wait to see now, If a no show again or damaged item arrives, I will demand Unique truck equipment refund my purchase. I Can not comment on a lift that I do not have Only The process of getting it delivered sucks and excuses for all the wasted time and confusion Any future purchases will definitely be hampered and will find myself most likely shopping elsewhere.
Review of , following an experience of by DAVID B.
Answer by uniquetruck.comFlagThank you for your review. I apologize that SAIA didn't get the item delivered when they said they would the first time. Unfortunatley, sometimes drivers get delayed by circumstances out of their control. I followed up and see that they did get it delivered on the 13th. Respectfully, Rodney DeHaan Customer Care Specialist Unique Truck Equipment 616-531-8868
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I have been able to use the tool once and it has performed well. I would recommend this seller to anyone looking for a unique product.
Review of , following an experience of by ANDREW M.
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Quick service
Review of , following an experience of by LYNNE M.
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Fast shipping, excellent fit!
Review of , following an experience of by ERIK N.
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Great service
Review of , following an experience of by WILLIE T.
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good
Review of , following an experience of by JOSEPH L.
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While I have not used the dolly yet, I am pleased with the quality of the product. I was contemplating buying this wheel dolly for my vehicle and decided to buy from unique truck equip versus Harbor Freight as I expected your product would be of higher quality then Harbor Freight, but too my surprise your product was also made in China according to the package labeling. Probably made in the same factory as Harbor Freights dolly.
Review of , following an experience of by MICHAEL B.
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Arrived quicker then expected!
Review of , following an experience of by DARRIN H.
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delivered on time in good condition. very seamless transaction.
Review of , following an experience of by MARK B.
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Unique always takes great care of us. Great team that really cares to partner with their customers and meet all of their needs
Review of , following an experience of by ANDY R.
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Received the tool in a timely manner
Review of , following an experience of by MARK A.
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Good.
Review of , following an experience of by DOUG W.
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Good pricing and shipping.
Review of , following an experience of by JOE G.
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Very satisfied with availability, delivery and service through the site.
Review of , following an experience of by KEITH I.
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Third time ordering Cummins diagnostic equipment from Unique. Great service, communication and fast shipping.
Review of , following an experience of by JOSEPH B.
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Delivery was fast. Product is what the advertisement said it would be.
Review of , following an experience of by CHUCK L.
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They were very quick on shipping my order. Really appreciate that.
Review of , following an experience of by DAIJA J. *
*Pseudonymized data at the request of the author
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Between time of order and order delivery was only a couple of days. Very satisfied.
Review of , following an experience of by LES B.
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Good price, helpful, and fast delivery. I would and do recommend them.
Review of , following an experience of by SCOTT M.
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Very good service!
Review of , following an experience of by DAN W.
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The staff at Unique Truck was so responsive and made ordering easy! Shipping was fast, and our product arrived safely. Extremely satisfied!
Review of , following an experience of by RONDA L.
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Order came fast and was right.
Review of , following an experience of by BRANDON R.
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Very easy to work with. Product arrived on time
Review of , following an experience of by ROB V.
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They ship the right product. No damage in shipping and on time. Vary happy
Review of , following an experience of by CORY D.
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Was easy and delivered promptly
Review of , following an experience of by WILLIE C.
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Good service. Item as described and shipped in a timely manner.
Review of , following an experience of by KEVIN B.
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Great customer service and very easy to work with
Review of , following an experience of by CHAD O.
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The directions for assembly of the tire lift were great until it came to the wiring, there was no diagram which made it difficult to complete. It took as long to put the wiring/battery together as it did the whole unit. Love the lift, well built.
Review of , following an experience of by NEIL O.
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Great price, fast shipping.
Review of , following an experience of by ANDREU K.
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Order arrived fast! All working as it should.
Review of , following an experience of by JEREMY C.
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should not take an order if item it is backordered more than one week
Review of , following an experience of by DEHNE L.
Answer by uniquetruck.comFlagThank you for your ordrer and your review. The particular part number you ordered ships direct from the manufacturer. We try to update our website when we get confirmation that a product is going to have an extended lead time. Unfortunately, in the case of your order, it was after it had been placed. We have updated the website. Respectfully, Rodney DeHaan Customer Care Specialist Unique Truck Equipment 616-531-8868
Answer by Dehne LFlagthank you for the update and alternate option
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Order was easy to place on their website. Received my order in a timely manner.
Review of , following an experience of by JASON P.
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The salesman was great to work with
Review of , following an experience of by BRENT G.
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Very good service and good product.
Review of , following an experience of by JL &.
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The item never shipped after purchase on 11/07/2023. Why are you people showing the purchase date of 12/14/2023? That's the date I requested a refund because the only people I have heard from is this review outfit? How ridiculous is that? Merry Christmas.
Review of , following an experience of by JONATHAN D.
Answer by uniquetruck.comFlagThank you for your review. I know you had spoken to Jeff and myself during the duration of your order. I do apologize for the delay that we experienced on your order. We had been in contact with the manufacturer many times to get an update on your order but never got replies of when the estimated ship date would be. We totally understand the frustration this caused. We cancelled your order and issued a refund the same day you had requested. Rodney DeHaan Customer Care Specialist Unique Truck Equipment
Answer by Jonathan DFlagYou never told me that you doing anything except having my money.
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Item we ordered was in stock and was delivered promptly and in good condition. We were updated regularly.
Review of , following an experience of by TONY J.
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Very quick
Review of , following an experience of by KEITH N.
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This company has always done a great job. I would recommend them for sure
Review of , following an experience of by JEFFREY G.
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Excellent product that was very well made. The product arrived very quickly. I will do business with these folks again.
Review of , following an experience of by CHESTER C.
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Great customer service!
Review of , following an experience of by CINDY K.
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Their customer service is great. Friendly, prompt, and helpful. Did not need to wonder what to do next!
Review of , following an experience of by PHIL W.
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The right hardware and quick shipping.
Review of , following an experience of by KEVIN L.
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Shipping took a little too long for my liking for a piece that was ultimately mailed in yellow pouch.
Review of , following an experience of by JADA G. *
*Pseudonymized data at the request of the author
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The products are great and easy to order. Staff is wonderful
Review of , following an experience of by LINDA S.
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I received the 2 side bed tool boxes within a week. After opening the boxes. I found a bunch of 7/16 nuts inside both tool boxes. At first I didn’t see anything wrong. When I went to open the bottom door, the entire door came off and fell to the floor bending and denting the corners. During the assembly, they apparently DID NOT put the 7/16 nuts on the bolts for the hinges and tighten! So I immediately checked the other tool box bottom door and same thing. This kinda pissed me off. You pay over a 1,000.00 bucks for each and during their assembly, they can’t fasten and secure the bottom doors. So yea I got one with the corner bottom door dented due to someone during the assembly not doing their job completely. Quality control if they have that should do a better job checking before sending out the product!!
Review of , following an experience of by GREG L.
Answer by uniquetruck.comFlagThank you again for your review. Becuase of it we were able to touch base wtih then manufacturer to make them aware of the issue. I believe they sent out a new door for the one that had fallen off and was damaged. Please feel free to contact us if we can be of any additional assistance. Rodney DeHaan Customer Care Specialist Unique Truck Equipment
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They had exactly what I needed
Review of , following an experience of by LOGAN L.
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Product exactly as described which was bracket for plow light and fit perfect along with it was cheaper by 100.00 dollars than other places, shipping was very fast. We’ve already the company information to order things.
Review of , following an experience of by CINDY W.
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Have ordered from on more than one occasion and will continue to do so. Fast delivery and always accurate. Great prices!
Review of , following an experience of by SEAN N.
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Good product and great support
Review of , following an experience of by MIKE P.
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My order arrived in a timely manner and it fit right in place as advertised
Review of , following an experience of by MARVIN M.
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Easy ordering and fast shipping
Review of , following an experience of by MIKE D.
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Easy to order. Quick response. So far our service team is very happy with the product and the purchase of the Wabco Software. Exactly what they needed.
Review of , following an experience of by DAVID P.
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great
Review of , following an experience of by STEVE A.
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good
Review of , following an experience of by TIMOTHY F.
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Got quoted an initial price for products, placed the order, waited a week for tracking info. Red's call that sales rep made a mistake on freight costs, increased them 300%. Had to cancel the order and lost precious time trying to meet a deadline.
Review of , following an experience of by ACCESS D.
Answer by uniquetruck.comFlagThank you for your review. Unfortunately the shipping cost did sky rocket by the time the order was ready to ship. It doesn't happen very often anymore. We did make some adjustments to the product as well to keep it from happening again in the future. Rodney DeHaan Customer Care Specialist Unique Truck Equipment
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Easy website to use
Review of , following an experience of by ANTHONY C.
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Excellent customer service
Review of , following an experience of by CARLOS M.
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Exactly what I ordered and delivered as expected. Will definitely be shopping with UniqueTruck.com again.
Review of , following an experience of by CHAD G.
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A+++ sellers! No problems.
Review of , following an experience of by WILLIAM R.
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good customer service
Review of , following an experience of by BRANDY M. *
*Pseudonymized data at the request of the author
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fast, smooth transaction
Review of , following an experience of by DAKOTA R. *
*Pseudonymized data at the request of the author
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very easy to order
Review of , following an experience of by VERGIE A. *
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Quick shipping and timely product arrival today is unusual, but Unique Truck got it done!
Review of , following an experience of by PEGGIE S. *
*Pseudonymized data at the request of the author
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good
Review of , following an experience of by TIFFANY S. *
*Pseudonymized data at the request of the author
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The part was incorrect not the one we needed. When we contacted the company they were polite and promptly provided me with the return instructions. Informing me at that time that we would be responsible for the return freight. We had to pay out of pocket to return the part and order the correct one.
Review of , following an experience of by KIAN F. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. It looks like you originally ordered part number 71319. After our conversation, that was the part that was shipped. I see you placed a secondary order for the correct size, part number 71327. If we had sent you the wrong part number from the original order we would have provided a return shipping label for the return. Rodney D. Unique Truck Equipment 616-531-8868
Answer by Kian FFlagAs stated above the original part ordered was not the one needed.
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Good thanks.
Review of , following an experience of by MAGALI C. *
*Pseudonymized data at the request of the author
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Finding what I needed was easy as well as the ordering process. Very happy with purchase and delivery of item I received. Would absolutely refer and order again myself!!
Review of , following an experience of by LORNA C. *
*Pseudonymized data at the request of the author
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Got it super fast
Review of , following an experience of by ENRICO S. *
*Pseudonymized data at the request of the author
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I have not receved my order yet nor a track # WHEN. ? I should not have given
Review of , following an experience of by LETHA S. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. It looks like we advised you of the back order for the product you purchased and you cancelled your order. The order was placed on 10/07/23 and the order was cancelled/refunded on 10/09/23. Rodney D. Unique Truck Equipment 616-531-8868
Answer by Letha SFlagI never canceled order. I would wait but NO. Responding message from you.
Answer by Letha SFlagI never canceled order. I would wait but NO. Responding message from you.
Answer by Letha SFlagI never canceled order. I would wait but NO. Responding message from you.
Answer by Letha SFlagI never canceled order. I would wait but NO. Responding message from you.
Answer by uniquetruck.comFlagUnfortunatley this order was cancelled becuase the part has been discontinued by our suppier. The item has also been removed from our website. You most likely would have received an email but it could have landed in your spam/junk folder. Respectfully, Rodney DeHaan Unique Truck Equipment 616-531-8868
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Excellent service, fast shipping!
Review of , following an experience of by VALENTIN R. *
*Pseudonymized data at the request of the author
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Best price online for the items I needed. Easy to order.
Review of , following an experience of by ERNIE H. *
*Pseudonymized data at the request of the author
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ALL AREAS WERE GOOD
Review of , following an experience of by IRWIN Z. *
*Pseudonymized data at the request of the author
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Very delayed delivery
Review of , following an experience of by NORVAL E. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. I see that you placed your order on 10/02/23 and it shows as delivered via UPS ground on 10/07/23. Rodney D. Unique Truck Equipment 616-531-8868
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Received the item fast.
Review of , following an experience of by RAPHAELLE L. *
*Pseudonymized data at the request of the author
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Another happy customer. Extremely fast shipping. Thanks
Review of , following an experience of by COURTNEY H. *
*Pseudonymized data at the request of the author
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When I called unique truck equipment, Jeff was the gentleman who answered very polite professional. He took his time to understand what I was looking for. He found the part and shipped it to me. The whole transaction to find the part to ordering it to receiving it was very smooth. I highly recommended them. Thank you Jeff.
Review of , following an experience of by STEPHAN T. *
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Awesome
Review of , following an experience of by BARBARA M. *
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ORDING PROCESS WAS QUICK AND EASY! REVEIVED ORDER UNDER THE SHIPPING ESTIMATED DELIVERY.
Review of , following an experience of by DANTE L. *
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worked great
Review of , following an experience of by ERWIN S. *
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ORDERING WAS EASY ,TOOL SHOWED UP QUICKLY AND EXACTLY AS DESCRIBED .
Review of , following an experience of by ARDEN W. *
*Pseudonymized data at the request of the author
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Found what I needed on the site and appreciated having dimensions in the pictures. It got a little confusing knowing when the truck tool boxes would show up since I kept getting conflicting emails from the shipper, but they did arrive quickly and in good condition despite selecting the cheapest option. They were shipped very quickly after ordering despite it being a Sunday when i placed the order. I was also called by the company when the shipper had two conflicting addresses to ensure they got it to me. The product seems very sturdy and the mounting hardware worked good on my truck. Very happy with my purchase!
Review of , following an experience of by KALEY S. *
*Pseudonymized data at the request of the author
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Trailer stairs are very well made, a bit pricey, but worth it. Second set to be ordered next week.
Review of , following an experience of by ADA K. *
*Pseudonymized data at the request of the author
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No delivery as I needed the item ASAP and China would take too long to deliver. Finally borowed one.
Review of , following an experience of by MISAEL M. *
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Very fast delivery of my order.
Review of , following an experience of by EVALYN M. *
*Pseudonymized data at the request of the author
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I received good knowledgeable service with quick response. I did receive Items quickly also. Thanks for the good service, it's been hard to find lately!
Review of , following an experience of by KAYLIN B. *
*Pseudonymized data at the request of the author
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It's not as good a tool as I thought it would be. The angle is off and the bend to much. The price is way too high for what you get. Did better with a straightened boxed end wrench. Sold it to another driver for $20.
Review of , following an experience of by KIAN B. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. I apologize that this tool didn't work our for your needs. Glad you found someone else that could use it though. If you order with us in the future, keep in mind that we do have a 30-day return policy for unused equipment. Rodney D. 616-531-8868
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Grate customers service A+++
Review of , following an experience of by AMOS B. *
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excellent attention and fast.
Review of , following an experience of by ELSE H. *
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fast shipping great customer service
Review of , following an experience of by JERAD K. *
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The give me best price on market, I look on google that got better price then others, they told me 3-4 weeks due to backorder but i got it in 1 week! Thank you!
Review of , following an experience of by CLAUDIE B. *
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These guys rock!! Lowest price and quickest delivery and they paid shipping to Alaska! That is a first for me and I am impressed. Thank you Unique Truck Equipment!
Review of , following an experience of by DESTINY V. *
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Got what I ordered on time and as it should be. 5 stars
Review of , following an experience of by AMANI H. *
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Great people to deal with. Very knowledgeable about the tools. Would deal with them again
Review of , following an experience of by ARCHIBALD L. *
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very good
Review of , following an experience of by DEDRIC R. *
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Satisfactory
Review of , following an experience of by DAMON S. *
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all good no complaints
Review of , following an experience of by MYRTICE K. *
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Great fast efficient service.
Review of , following an experience of by ELI S. *
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