Customer reviews
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Good
Review of , following an experience of by ROSARIO K. *
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Quick response and quick shipment.
Review of , following an experience of by BRIDIE B. *
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Good
Review of , following an experience of by CANDIDA R. *
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Great tool for every trucker to have.
Review of , following an experience of by JAQUELIN B. *
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It will help with the inspections for my partner she still doesn't know all she should
Review of , following an experience of by COLIN C. *
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Ordering was easy and product was received within the stated timeframe.
Review of , following an experience of by CLEMENS H. *
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Easy to use website.
Review of , following an experience of by JEDIDIAH K. *
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Site was easy to navigate delivery was fast
Review of , following an experience of by SHIRLEY B. *
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Excellent tool for a trucker. This little tool is very handy and makes your pre-trip much more accurate and more efficient. Highly recommend every truck driver carry one
Review of , following an experience of by LINA C. *
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User friendly website. Great selection and quick shipping. Would highly recommend.
Review of , following an experience of by CLOYD M. *
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Product was damaged in shipment. I was able to straighten bent wheel mount.
Review of , following an experience of by DELORES Z. *
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Easy to order, fast shipping. Great to deal with.
Review of , following an experience of by BERNIECE A. *
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I bought the box I get it home got a dent in the corner the door won't open and you can't get a hold of y'all I tried by email and I tried calling no response
Review of , following an experience of by CHARLENE G. *
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Great web site easy to use, fast response. Quick delivery
Review of , following an experience of by CHADD L. *
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One of the best headlamps I’ve come across. Comfort, quality and brightness. So glad I got two of them.
Review of , following an experience of by RANDY R. *
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high quality tool, shipped very quickly.
Review of , following an experience of by ELSE C. *
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SITE WAS EASY TO NAVIGATE
Review of , following an experience of by CLOTILDE B. *
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Very fast and efficient! I got my order in only a couple of days!
Review of , following an experience of by SAIGE P. *
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The product got to me in time and the conditions is grate .i recommend it to every truck driver out there 👍🏼👍🏼
Review of , following an experience of by COLE B. *
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everything is what it said it was and works great
Review of , following an experience of by DAMIAN R. *
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4 only to leave room for improvement. You can always make little adjustments to improve. Overall, the website was easy to navigate. Placing the order was secure and simple.
Review of , following an experience of by ROSELLA D. *
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Good communication. Fast shipping
Review of , following an experience of by MADISON W. *
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I ordered the pretrip tool, always looking for gift ideas, or driver appreciation ideas to pass on to the company that I work for
Review of , following an experience of by ABIGALE W. *
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FANTASTIC place!!
Review of , following an experience of by LUISA G. *
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Very fast shipping - Good exp
Review of , following an experience of by DUNCAN H. *
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None
Review of , following an experience of by CAMILA A. *
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Seamless ordering process. Fast delivery.
Review of , following an experience of by CALLIE W. *
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can not track shipment very frustrating ordered 8 days ago and can not get tracking
Review of , following an experience of by TOMMIE O. *
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Site was easy to find what I needed, items arrived perfectly packaged and in a timely manner.
Review of , following an experience of by ALYSHA L. *
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The customer service was excellent. I worked with Rodney and he was very helpful.
Review of , following an experience of by BEN L. *
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Order came quick , the pretrip tool will definitely save me some time and help me make sure my truck is road ready
Review of , following an experience of by JACKSON H. *
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Very fast and easy website to work on and get what you need as well as fast to ship the only thing I didn’t ever get was the tracking information for my order I did call and left a voice mail but never received a call back at all from anyone beyond those few small issues I highly recommend this company for what ever your needs are.
Review of , following an experience of by JULIO A. *
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Great
Review of , following an experience of by ISSAC R. *
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Thanks
Review of , following an experience of by DAPHNEE R. *
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Site is easy to navigate. And they respond to e-mails quickly
Review of , following an experience of by JOHN H. *
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Very good 👍
Review of , following an experience of by JUNE S. *
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Prompt service and polite and courteous customer service. Thank you!!!
Review of , following an experience of by ADELIA S. *
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The pretrip tool is nice, I'm a instructor at a CDL truck driving school in my state and I've been showing the tool to my students telling there where they can get one. Wouldn't surprise me if some haven't already ordered one... there is other things you sale that I'm going to invest in over time.
Review of , following an experience of by MAURICIO S. *
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Excellent tool
Review of , following an experience of by RUBIE K. *
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It’s been over a week and I still haven’t received shipping confirmation or a tracking number
Review of , following an experience of by MIREILLE S. *
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Ordered tire lift to be told a day later it was on back order 3 - 4 weeks...considering canceling my order.. No, contact since e-mail advising of back order..
Review of , following an experience of by MACKENZIE L. *
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They are only one of a couple dealers for Nexiq they had what I wanted paid with PayPal I got it in a reasonable amount of time it was what I wanted pretty simple really
Review of , following an experience of by JULIO K. *
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Ordered the ladders on Jan.6,2022 and they just arrived Feb. 18,2022. I was emailed that they were delayed on shipping due too manufacturing some time back.
Review of , following an experience of by LELAND G. *
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Very Satisfied!
Review of , following an experience of by VESTA M. *
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Great website. Easy to navigate. Found exactly what I needed.
Review of , following an experience of by SETH J. *
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Easy to order and fast shipping
Review of , following an experience of by IVA M. *
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Order arrived in just a few days, good, quick service
Review of , following an experience of by THERON D. *
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quick and easy
Review of , following an experience of by BLANCHE K. *
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This is just the device I needed, I am able to air up a tire while I'm doing something else that needs to be while I'm waiting on the tire to finish as well be a safe distance away from the tire while I'm airing it up especially if it's a recapped tire.
Review of , following an experience of by LUZ M. *
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Product was easy to find and check out was smooth.
Review of , following an experience of by KARELLE W. *
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By far the best price on the toolboxes I purchased, including shipping
Review of , following an experience of by JAQUAN B. *
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Salesman was great Received tire dolly in great time
Review of , following an experience of by MARIETTA S. *
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everything good
Review of , following an experience of by CLARA B. *
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Great experience. Helpful folks.
Review of , following an experience of by RAHSAAN L. *
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Perfect , work good and quality produce :)
Review of , following an experience of by ARACELI P. *
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Great product, Great Customer service
Review of , following an experience of by DOUG H. *
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EXCEEDED MY EXPECTATIONS.
Review of , following an experience of by HAILEE G. *
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i paid $100.00 dollars for next day air, it came two day later
Review of , following an experience of by ROSA S. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your order and your review. I see that the order was placed on 01/27/22 and did ship NDA. It was signed for on 01/28/22 at 9:54 am based on the tracking information. Rodney D. Unique Truck Equipment 616-531-8868
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Shipped fast, and best price
Review of , following an experience of by GREG F. *
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I used the valve on the side of a new transmission pan, I installed on my E63AMG. It's perfect to fill pan and constantly check overflow before installing fill port plug on bottom. I DID THIS SO I could easily change transmission oil easily and more frequently. The stock mercedes pan is a pain and otherwise requires removing pan every oil change instead only occasionally.
Review of , following an experience of by TIANNA R. *
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Took approximately 3 to 4 weeks to receive my order attempted to email company at least four times on the fourth time they finally responded to help me track my order was told that it’s a 4 to 6 week back order list !! Product arrived one leak later
Review of , following an experience of by LAISHA N. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. We have been struggling with our suppliers having stock available due to imports being held up, component shortages, and staffing issue. We have been updating our internal systems to send out automated emails to customers with the lead times of the products that we have been made aware of. We do apologize for not responding to your requests in a timely manner. We agree that you contacting us that many times without a response is unacceptable and we are also making a concerted effort to reach out to customers within 24-48 hours for these requests. Rodney D. Unique Truck Equipment 616-531-8868
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If you want truth and efficient service I would not recommend this company. I called and verified with their staff the availability of the bottle jack I needed. They assured me that it was in stock and that shipping from a California warehouse to my California residence would be a couple of days. This in mind - I made the purchase. Eight days later I emailed and asked for a status as I never received so much as a shipping confirmation. I was told in a reply that it was to ship that day and that they were sorry. I finally received the jack fifteen days after purchase. I love the jack. I just wish it had gotten to me when I actually needed it. I rented some equipment to complete the task for which I had made this purchase as time was a factor.
Review of , following an experience of by DIANA W. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. We completely understand your frustration. Unfortunately we can only communicate the information that we have been given. It is frustrating for us as well to have to give bad news regarding lead times or shipping dates that were not met. We have been updating our processes to notify customers of the lead times of products that may be on back order via an automated email. We are also adding new information to our website to help customers better understand what we mean by drop ships from manufacturer. Rodney D. Unique Truck Equipment 616-531-8868
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very great and helpful person to deal wit... also very knowledgeable
Review of , following an experience of by KENNEDI M. *
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Easy ordering process, quick delivery.
Review of , following an experience of by MAYE P. *
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Product arrived quickly
Review of , following an experience of by KEANU H. *
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Ordered what I needed got it great
Review of , following an experience of by FELIPA T. *
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I ordered 2 items I received one still waiting on the second item. I tried to contact customer service by phone and email terrible customer service
Review of , following an experience of by BRADFORD F. *
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Answer by uniquetruck.comFlagThank you for your review. I can honestly say I understand your frustration. We have been dealing with many back orders from the particular supplier of the product you purchased. Until recently, they had not been giving us the estimated ship dates for their products. We have now been getting this information from them and are updating our records and sending automated emails to notify customers. We actually do pride ourselves in serving our customer but know that we have been having a let down as of late. We are making a concerted effort to rectify the issues by responding to customer inquiries within 24-48 hours. We are customers as well and know how it feels to be left in the dark and we sincerely apologize for this. Rodney D. Unique Truck Equipment 616-531-8868
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Always good service and communication
Review of , following an experience of by MALVINA C. *
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Emailed about the faulty tool, still haven't received a response.
Review of , following an experience of by BRIANA R. *
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Answer by uniquetruck.comFlagI apologize for the delay. I had started to work on this issue but ended up getting sidetracked. I had forwarded the pictures that you submitted to the manufacturer. I have also asked that they send out a replacement tool. Rodney D. Unique Truck Equipment 616-531-8868
Answer by Briana RFlagThank you for the update. Hopefully they'll send out a new and better tool. Doyle Hutcheson
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Good people to deal with
Review of , following an experience of by OLLIE K. *
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long time delivery
Review of , following an experience of by TARA H. *
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Answer by uniquetruck.comFlagThank you for your review. We had submitted the order to the manufacturer on the same day you placed your order. Unfortunately they did not enter it into their system. We were able to submit it again once you called to check up on your order. Typically this manufacturer only has a 7-10 business day lead time as they product is built to order. I apologize that it did take so long for your order to get entered in their system properly. Rodney D. Unique Truck Equipment 616-531-8868
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Customer service is superior.
Review of , following an experience of by TOD H. *
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I’m very disappointed because a didn’t receive my order yet, and I tried to contact them and still I can’t communicate with them. I left messages thru chat live and still and when i tried to contact them is an automated answering machine. Please help me with this matter. Happy New Year.
Review of , following an experience of by REMINGTON C. *
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Answer by uniquetruck.comFlagThank you for your review. I see that you placed your order with us on 12/09/21. Based on our records your order was delivered via FedEx Ground on 12/12/21. Rodney D. Unique Truck Equipment 616-531-8868
Answer by Remington CFlagI never received the item , i would like to know with whom the carrier left my package.
Answer by Remington CFlagI never received the item , i would like to know with whom the carrier left my package.
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It's a good buy.
Review of , following an experience of by LEIF S. *
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Aun no envían en el producto
Review of , following an experience of by KRAIG K. *
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Answer by uniquetruck.comFlagLe agradecemos su revisión. Sin ella no hubiéramos sabido que hubo un problema con su pedido. El artículo comprado solía ser almacenado por nosotros. Ya no almacenamos este artículo y lo enviamos directamente desde el fabricante. El nivel de compra en nuestro sistema no se configuró correctamente. Se ha solucionado y su pedido se ha enviado al fabricante. Estaban cerrados durante las vacaciones para actualizar sus sistemas informáticos. Ahora están en funcionamiento y han confirmado su pedido, debería enviarse dentro de los próximos 7 días hábiles. Pedimos disculpas por cualquier inconveniente que este problema haya causado. We thank you for your review. Without it we would not have know that there was a problem with your order. The item purchased used to be stocked by us. We no longer stock this item and ship it directly from the manufacturer. The buy level in our system was not set up correctly. It has been fixed and your order has been submitted to the manufacturer. They were closed for the holidays to upgrade their computer systems. They are now up and running and have confirmed your order, it should ship within the next 7 business day. We apologize for any inconvenience this issue has caused. Rodney D. Unique Truck Equipment 616-325-1336
Answer by Kraig KFlagQuiero un reembolso.... Puedo conseguirlo de inmediato
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Good product fast shipping
Review of , following an experience of by KAYLAH B. *
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quick delivery and good price
Review of , following an experience of by MOSES D. *
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We purchased an all amber, Buyers wireless remote light bar. After ordering we were called and informed they were out of stock for that particular light bar, but had one that had alternating white and amber lights..explained as one white, one amber, one white, etc… We did not receive what was explained to us as a replacement. Instead, HALF of the light bar is amber and Half of the light bar is white! We, as pilot car escorts, cannot even run this light bar and it is already installed. To bring insult to injury, the dang remote DOES NOT control it properly. We can’t even consistently get it to come on or turn off. We have reset it to sync with lightbar and that doesn’t work. Extremely unhappy with something I was so excited for!
Review of , following an experience of by ELZA W. *
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Answer by uniquetruck.comFlagThank you for your review. I apologize if I misrepresented the product in any way, it was definitely not my intention to do so. With that being said the item that was shipped does have up to 13 different flash settings. If you have yet to contact the manufacturers tech department I'm sure they would be able to assist in getting this light bar operational for you. Their phone number is 440-974-8888. Rodney D. Unique Truck Equipment 616-531-8868
Answer by Elza WFlagWe have been able to set the bar, but had to put amber tape over half of it to operate, which looks very unprofessional for our standards. Half an amber light bar does not work in our industry.
Answer by Elza WFlagWe have been able to set the bar, but had to put amber tape over half of it to operate, which looks very unprofessional for our standards. Half an amber light bar does not work in our industry.
Answer by Elza WFlagWe have been able to set the bar, but had to put amber tape over half of it to operate, which looks very unprofessional for our standards. Half an amber light bar does not work in our industry.
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Very good. Got the tool right away, Staff was very helpful.
Review of , following an experience of by ALBERTA K. *
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Super fast shipping and excellent helpful customer service. Would definitely recommend to anyone.
Review of , following an experience of by GRANT B. *
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Extremely dissatisfied. Order placed on 11/29. Received review request email on 12/6, still no product, selected that option from email. Submitted help ticket via chat on website on 12/8, STILL have not heard ANYTHING back on the status of my order. Called company today, automated voice menu says to seek help on website, doesn't offer option to speak with a CSR. Awfully quick to make sure I was charged, but ZERO response to any requests for status of my order. Highly doubt I'll get a response to this either, but I'll wait 24hrs before filing complaint with Attorney General and BBB of Michigan.
Review of , following an experience of by SELMER F. *
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Answer by uniquetruck.comFlagThank you for your review. We honestly do appreciate it. We sincerely apologize as we did drop the ball in this instance. We have instituted new processes that generate system derived emails to customers once we have been made aware of longer lead times from our suppliers. I did see that your order was finally delivered on 12/18/21. Again, we apologize for not keeping in contact with you regarding this order. Rodney D. Unique Truck Equipment 616-531-8868
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Excellent handling of our order. Great product (as advertised). Super fast in getting order out the same day. Would certainly order from this company again.
Review of , following an experience of by DANGELO O. *
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Easy to use
Review of , following an experience of by CARTER P. *
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Well done.
Review of , following an experience of by EUGENIA O. *
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OVER 3 WEEKS STILL NO ITEM
Review of , following an experience of by BORIS G. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagThank you for your review. We do apologize for the delay in your order getting shipped. The manufacturer has been struggling with getting their imported containers delivered. We were able to find a secondary supplier that had the item available. Once our stocking order arrived we shipped it and I see your order was delivered on 12/14/21 via UPS Ground. We have placed some automation into our system to contact customers of when products are on delay. We thank you for your patience. Rodney D. Unique Truck Equipment 616-531-8868
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Ordered item, no confirmation email, invoice or shipping date was sent. 2 weeks later i had to call them to find out the problem. Spoke to Rodney at extention 1336, Was promised it to be shipped in a week. Still no confirmation email, invoice or shipping info was given. After another week i called back to see if this was some sort of scam. Was promised it would be shipped in 5 days. Next day had email of shipping date, still no invoice. Finally 7 days later item arrived
Review of , following an experience of by BEAULAH O. *
*Pseudonymized data at the request of the author
Answer by uniquetruck.comFlagWe do thank you for your review and honestly apologize for the long delay in delivery times. You are right, we need to do a better job of communicating lead times. We have enacted new automations in the ordering process. Emails are now being sent with the estimated lead times of the products that we know are on an extended lead time from the manufacturers. Unfortunately the lead times are subject to change based on when components are delivered when being imported. In regards to invoices, they are system generated once we "batch" our orders. A lot of time these land in junk folders or are not delivered based on filters of email spam blocker software. Rodney D. Unique Truck Equipment 616-531-8868
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Good experience
Review of , following an experience of by JERAMIE K. *
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Part was delivered promptly and was exactly as advertised.
Review of , following an experience of by MARIETTA C. *
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Said online it was in stock then was told after paying for it it’s a direct ship and on back order.
Review of , following an experience of by JARON O. *
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thanks for your quick service
Review of , following an experience of by HATTIE E. *
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Ordered over a week ago, no updates, no tracking and I submitted email trying to find out anything and no reply. When you try and call system wants you to email to check orders.
Review of , following an experience of by KIRSTEN K. *
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Great product description and quick delivery. Will buy again.
Review of , following an experience of by LOTTIE B. *
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Unique delivered the battery earlier than expected. This is great and look forwarding to the next time MARTA places an order. Thank You!
Review of , following an experience of by FABIAN S. *
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Easy to navigate the website, make an order and pay for it. Looks like this company carries high quality, long-lasting products.
Review of , following an experience of by CASSIDY O. *
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I purchased the product 3 weeks ago, but until now I am still waiting for my order. No phone call or email from the company to inform us the status of the shipment. I tried to call and email the company but no response. The company should be more proactive to contact the customer.
Review of , following an experience of by LAURA H. *
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very bad service
Review of , following an experience of by KATLYN G. *
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Fantastic Product and Customer Service
Review of , following an experience of by JOHNNY L. *
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VERY PROMPT SHIPPING
Review of , following an experience of by KIRA K. *
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part arrived before expected ETA
Review of , following an experience of by ALESSANDRA C. *
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If you want no shipping info and no contact when you ask about it. This is the place. Won't be back.
Review of , following an experience of by AMALIA M. *
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