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Review Summary
TricorBraun is highly regarded for its excellent product quality and reliable service, with prompt deliveries and a user-friendly ordering system. Many customers express satisfaction with their impressive selection and the attentive customer support provided.
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A. A.
Jul 13, 2022
Verified reviewFor the order, Packaging Options Direct is always prompt with very good products in terms of quality and price. If there is ever an issue, and one that makes me come to the company second as opposed to first is because they are frequently out of the item I end up looking for
Reply from Tricorbraun.com
Hi Francis, Thank you for the feedback! We appreciate your recommendation and look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jul 13, 2022
Verified reviewGreat Products. with Reliable Service.
Reply from Tricorbraun.com
Hi Shuaib, Thank you for your feedback. We work hard to get your order out the door quickly. Is there anything we can improve to make your shopping experience better? Best, Your Friends at POD
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A. A.
Jul 13, 2022
Verified reviewFast shipping. Great product!
Reply from Tricorbraun.com
Hi Rebecca, We strive to source the highest quality products that help your business grow! Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jul 13, 2022
Verified reviewI am totally satisfied. I did not expect the items ordered to get here in one peice.The packing was so great I kept the packing bubbles for a future project. Marvelous. How it was packed was genius. The items I ordered have no crackes. PERFECT.
Reply from Tricorbraun.com
Hi Karla, Thank you so much for the fantastic review! We love to hear we are checking all your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jul 13, 2022
Verified reviewThere website is very easy to order and your order arrives quickly. However on this last order I received several broken bottles. I contacted them with pictures and they replaced them immediately. Great customer service!
Reply from Tricorbraun.com
Hi Cheryl, Thank you for the kind words. We pride ourselves on having the best customer service in the industry! Please let us know if there is anything we can do to make your experience even better next time. Best, Your Friends at POD
Reply from A. A.
Thank you for taking the time to reply to my comment. I do appreciate it!
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A. A.
Jul 13, 2022
Verified reviewTwo shipments in a row arrived damaged. Very poor packing. Boxes not sealed. They did replace all damaged or missing bottles, but I still lost hours of productive time sorting, inspecting, and removing damaged bottles. Twice in a row now.
Reply from Tricorbraun.com
Hello, Thank you for reaching out to us. We appreciate the feedback so we can improve your experience. We're very glad to hear our customer service team was able to replace these items for you, but we understand the frustration that this happened twice. We've reached out to our Warehouse Manager about these issues with your order so he can create some training plans for our team members. We know how important it is that your orders arrive to you safely and securely and we do apologize for this inconvenience. We look forward to earning back your business in the future. Best, The Team at Packaging Options Direct
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A. A.
Jul 12, 2022
Verified reviewwe never get what we order and come up short
Reply from Tricorbraun.com
Hi Jacky, Thank you for taking the time to leave a review. We do apologize that you experienced issues with your order not having the correct quantity. This is not the experience we'd expect you to receive when shopping with us. We have passed this information along to our Warehouse Manager to ensure our warehouse team can get some more training. We're glad to see that our customer service team was able to ship you out the correct quantities. We look forward to providing you with a better experience next time! Best, The Team at Packaging Options Direct
Reply from A. A.
Great 👍🏻 thank you for your attention and yes we will order more soon
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A. A.
Jul 6, 2022
Verified reviewLove the Product and the service!!
Reply from Tricorbraun.com
Hi George, We appreciate your business. Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD
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A. A.
Jul 6, 2022
Verified reviewI love the new bottles! The ordering process was seamless and they were delivered quickly and in tact. Thank you!
Reply from Tricorbraun.com
Hi Antonette, Thank you for your review! We take pride in helping small businesses grow. Looking forward to working with you again soon. Best, Your Friends at POD
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A. A.
Jul 6, 2022
Verified reviewEverything about my purchasing experience was beyond my expectations. Each bottle I purchased is great quality, I see no reason to look anywhere else. The customer service is also superb. Extremely happy and will be a returning customer for my business - would highly recommend their services.
Reply from Tricorbraun.com
Hi Ryan, So happy to hear you had a great interaction with our customer service team! We pride ourselves on being the best in the business. Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jul 6, 2022
Verified reviewPerfect experience
Reply from Tricorbraun.com
Hi Chris, Thank you so much for the fantastic review! We love to hear we are checking all your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jul 6, 2022
Verified reviewFast shipping. Exactly as ordered. Dimensions are exact. The labels I ordered from a different company fit perfectly. Will order from this supplier in the future. Very happy with the bottles.
Reply from Tricorbraun.com
Hi Okie, We are glad that our product descriptions helped you find the right packaging solution! If you ever need more assistance feel free to give us a call. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jun 30, 2022
Verified reviewfaster than expected delivery, product i wanted was in stock and easily purchased with the needed accessories
Reply from Tricorbraun.com
Hi Zachary, We appreciate your business. Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD
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A. A.
Jun 30, 2022
Verified reviewI bought 2 oz amber glass Boston Round bottles and when they arrived 2 of them were broken. I expected them to shipped as a small pallet not in 2 bags. But the bottles are great exactly what I hoped for.
Reply from Tricorbraun.com
Hi Alana, Thank you for taking the time to let us know about your experience with us. We are truly sorry that some of your glass items arrived to you broken. We know how essential it is for you to receive these safely and swiftly and are disappointed that we weren't able to provide you with that level of service we expect our customers to receive. Our Customer Service Manager has reached about replacements and we'll make sure our Warehouse team members get some additional training to ensure this doesn't happen again. Best, The Team at Packaging Options Direct
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A. A.
Jun 27, 2022
Verified reviewJust what I expected. Arriff BFF Ed quickly.
Reply from Tricorbraun.com
Hi Yvonne, We know these products are essential for keeping your business running and doing our absolute best to ensure they get there safely and on time. We really appreciate the kind words and look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jun 27, 2022
Verified reviewFast shipping bottles were great
Reply from Tricorbraun.com
Hi Daniel, Thank you for your review! We strive to pack and ship our products safely and on time. Looking forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jun 27, 2022
Verified reviewGreat product. Not available in other sites
Reply from Tricorbraun.com
Hi Alcida, We strive to source the highest quality products that help your business grow! Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jun 27, 2022
Verified reviewExcelent
Reply from Tricorbraun.com
Hi Ronny, We appreciate the 5-star review! Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD
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A. A.
Jun 27, 2022
Verified reviewExcellent quality. Just what the doctor ordered!
Reply from Tricorbraun.com
Hi Susan! Thank you for your feedback! Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
Jun 18, 2022
Verified reviewMy package arrived timely and the products are satisfactory. Good service!
Reply from Tricorbraun.com
Hi Charles, Thank you for your review! We take pride in helping small businesses grow. Looking forward to working with you again soon. Best, Your Friends at POD
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