Customer reviews for tricorbraun.com

Customer reviews

• 5 / 5

  

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  My order was received earlier than I thought and the items I ordered we’re just like online.

  Review of 2/25/21, following an experience of 1/25/21 by ESTRELLA C. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Sara, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  great service. I would recommend.

  Review of 2/25/21, following an experience of 1/26/21 by IKE H. *

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  Answer by tricorbraun.com

  

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  Hello Bruce, Thank you for your feedback! Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD

• 3 / 5

  

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  Nice products. Items listed as available are to be backordered, while available items are listed as out of stock. FedEx shipping is so high I did not order again. No shipping options offered.

  Review of 2/25/21, following an experience of 1/27/21 by ANNAMAE P. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Mike, Thank you for taking the time to contact us about your recent order. Our website is designed to notify customers during the order process of out of stock ware or to advise when an order will be short shipped due to lack of inventory. We apologize if for some reason the website didn't provide such notification while you were placing your order. We are working on adding additional measures to ensure these notifications are easily seen when ordering and during the order follow-up process. Due to COVID-19 we've seen an influx of orders which has caused unexpected stock outages. Our Supply Chain Team is working hard to replenish stock as quickly as possible, but we are experiencing extended lead times with many manufacturers. We are trying to ship all orders as quickly as possible, when possible. Please always feel free to contact our customer service team at 855-754-3728 or email us at Info@PackagingOptionsDirect.com with any questions. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Love my little jars!

  Review of 2/25/21, following an experience of 1/26/21 by ELADIO V. *

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  Answer by tricorbraun.com

  

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  Hello Aliyah, We appreciate the 5-star review! Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD

• 5 / 5

  

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  Seals I bought work great

  Review of 2/25/21, following an experience of 1/26/21 by BEVERLY K. *

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  Answer by tricorbraun.com

  

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  Hi Christopher, We appreciate your business. Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD

• 5 / 5

  

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  Received my order in a timely manner and in great condition. It was just what I wanted. Great job everyone. Thanks

  Review of 2/25/21, following an experience of 1/27/21 by CRISTIAN O. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Dorothy, If there is anything we can do to improve your shopping experience next time, please let us know. We really appreciate the kind words and look forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Received exactly what I was looking for in minimal time. Thanks

  Review of 2/25/21, following an experience of 1/21/21 by AYLIN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love ordering carboys from this company fast and free shipping.

  Review of 2/25/21, following an experience of 1/22/21 by MEAGHAN Z. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Nicholas, We appreciate your business. Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD

  Answer by tricorbraun.com

  

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  Hello Nicholas, We strive to get orders out the door and into your hands quickly. Thank you for the review. We look forward to working with you again soon! Best, Your Friends at POD

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• 5 / 5

  

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  Excellent quality, fast shipping, and I can purchase small lots of the packaging products I need. In addition, because of the clarity of the information given on the website for each product, I can quickly and easily determine the products that are made in the US - which is important to the mission statement of my small natural cosmetic company.

  Review of 2/25/21, following an experience of 1/23/21 by CATHERINE Y. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Eliana, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Excellent service and very easy. I was surprised how quickly order was delivered.

  Review of 2/25/21, following an experience of 1/21/21 by GODFREY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This couldn't have been a more pleasant shopping experience. The website makes sense, the products are easily located and well described. I like the fact that you will know the total price, including shipping, before payment committal. I was truly surprised how quickly my ordered arrived. I, for one, really appreciate this high level of customer service. I will be doing business with you all again.

  Review of 2/25/21, following an experience of 1/21/21 by DELANEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Angela is AMAZING to work with. She contacted me to let me know that a product that was out of stock was back in stock. I needed help tracking a delivery and she found it and followed up instantly with me. GREEAT CUSTOMER SERVICE!

  Review of 2/25/21, following an experience of 1/21/21 by BRIA H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good Service, delivered ahead of schedule

  Review of 2/25/21, following an experience of 1/22/21 by TRACEY W. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Caesar, Thank you for the feedback! Anything we can do to earn a 5-star rating on your next order? Looking forward to hearing from you. Best, Your Friends at POD

• 5 / 5

  

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  Very good and fast .

  Review of 2/25/21, following an experience of 1/23/21 by ALBA Z. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Morohunkeji, Thank you for the feedback! We appreciate your recommendation and look forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Our order was accurate and was delivered ahead of the anticipated delivery date.

  Review of 2/25/21, following an experience of 1/22/21 by CARLI M. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Ron, We know these products are essential for keeping your business running and do our absolute best to make sure they get there safely and on time. We really appreciate the kind words and look forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  product as advertised, reasonable price, came earlier than predicted. Was looking for made in America products and they had them, clearly marked, without any hassles that you would get looking for them elsewhere. Able to fill small orders from anyone, unlike other sites where you have to be a company buying by the palette or a minimum order.

  Review of 2/25/21, following an experience of 1/24/21 by MERLIN R. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Ira, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Order came damaged due to shipper. Was issued a refund in a timely manner.

  Review of 2/25/21, following an experience of 1/21/21 by MARIBEL F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Customer service was very helpful and friendly. The glass bottles arrived well packaged, and the order was shipped quickly. A great shopping experience!

  Review of 2/25/21, following an experience of 1/22/21 by DEANGELO T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Had a few missing items from small order. Company quickly shipped replaced lost items. Would not hesitate to order again. Well packaged and fast delivery.

  Review of 2/25/21, following an experience of 1/15/21 by ANDRE C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I never received my order. The tracking in my confirmation email says that the tracking number was non existent, when I contact the company they gave me a tracking number and informed me it was delivery a week ago. When I checked that second tracking number (that was given to me when I called to track down my order) it went to another address, states away. I live in OH the package went to MA. The two people I spoke with kept saying it was delivered. I kept having to remond them that my order could not be “delivered” if it went two another address I didn’t give them. Why is it so hard to get an order from this company? Why is there zero sense of urgency when you have my money but I don’t have my product? Why have a phone number for customer service, if what service you redo receive is lacking?

  Review of 2/25/21, following an experience of 1/10/21 by IRWIN K. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Rasheedah, Thank you for your feedback on your recent order. We apologize for any delivery and communication delays. We are working hard to put better practices into place and we appreciate your feedback as we can use it to better ourselves. Our customer service team has sent you an email letting you know that we have refunded your order. Please respond to that email if you have any further questions. Again we apologize for the issues that you experienced. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  I had many questions which the staff answered completely. The product arrived quickly and was just what we were looking for!

  Review of 2/25/21, following an experience of 1/19/21 by OSWALDO K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good product at good price

  Review of 2/25/21, following an experience of 1/19/21 by JETT K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product

  Review of 2/25/21, following an experience of 1/17/21 by ELIEZER K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery and great product!

  Review of 2/25/21, following an experience of 1/17/21 by SALLIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Just what I needed! I was looking for small bottles to use for scent work. They are compact just right.

  Review of 2/25/21, following an experience of 1/21/21 by VINCENZA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast, well done, good product, and helped $ for sample shipping

  Review of 2/25/21, following an experience of 1/20/21 by SANDY P. *

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• 5 / 5

  

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  Excellent service 👌🏼

  Review of 2/25/21, following an experience of 1/17/21 by JULIUS R. *

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• 5 / 5

  

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  Excellent. Very quick delivery.

  Review of 2/25/21, following an experience of 1/20/21 by NEOMA W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I ordered 4 glass jars and they were all packed next to each other with packing peanuts surrounding them. Great protection from the outside but they smashed into each other so I only received 3 glass jars covered in glass pieces and powder.

  Review of 2/25/21, following an experience of 1/8/21 by DUNCAN E. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Brian. Thank you for your feedback. We are sorry to hear about the issues you experienced with the broken glass but are always happy to work with our customers to find resolutions in these situations. Our customer service team has requested that our warehouse resend your jars. They should be shipped today! Please give us a call at 855-754-3728 or email us at Info@PackagingOptionsDirect.com with any questions. Thank you for your review and for shopping with us. Best, The Team at Packaging Options Direct.

• 5 / 5

  

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  As always, wonderful customer support and quick delivery.

  Review of 2/25/21, following an experience of 1/5/21 by JAIDEN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good communication. Will order again.

  Review of 2/25/21, following an experience of 1/7/21 by MARGARITA L. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I was told an item was in stock and I proceeded to purchase the jars. I received the lids but never the jars. I checked my shipping information and was only seeing shipping for the lids therefore, I contacted customer service. It was then that I was advised the jars were on back order. I asked why did the site allow me to purchase and it stated they were in stock? If the jars were not available the site will not allow me to purchase. I was advised it was a delay with the manufacturer and again, the jars were on back order. This has caused a huge inconvenience as I’m now out of the funds that could have been used to buy jars from another company. I’d suggest if products are truly out of stock, don’t allow purchases. I was offered a chance to cancel my partial order and return the lids but again, that’s an inconvenience. I wish my first time ordering and my first review could have been better.

  Review of 2/2/21, following an experience of 1/7/21 by LILA H. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Joy, Thank you for taking the time to contact us about your recent order. Our website is designed to notify customers during the order process of out of stock ware, or to advise when an order will be short shipped due to lack of inventory. We apologize if for some reason the website didn't provide such notification while you were placing your order. We are working on adding additional measures to ensure these notifications are easily seen when ordering and during the order follow-up process. Our Supply Chain Team is working hard to replenish stock as quickly as possible, but we are experiencing extended lead times with many manufacturers. We are trying to ship all orders as quickly as possible, when possible. We do show that your order has shipped and FedEx tracking # 772701094166 and it shows that it will be delivered on Monday 1/25/21. Though we do not anticipate issues on future orders, should you ever be unsatisfied or have questions, we encourage you to reach out to our team. Please contact our customer service team at 855-754-3728 or email us at Info@PackagingOptionsDirect.com. Best, The Team at Packaging Options Direct

• 1 / 5

  

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  There were multiple issues with my order. First and foremost..All of my boxes were opened. Nothing sealed, taped, covered or protected. Secondly not only were they delivered on pallet (opened) , they were sat in the driveway, on the ground, in the rain. We have a porch. Wouldn't that have made more sense then sitting open boxes in the rain? I don't usually write reviews, im just very disappointed in the way my order was handled this time. (I have pictures)

  Review of 2/2/21, following an experience of 12/22/20 by KELVIN D. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Tasjuan, Thank you for your feedback. We are sorry to hear about the issues you experienced with your delivery. We are working hard to put better practices into place, and we appreciate your feedback as we can use this information to better ourselves. We have taken your feedback back to the carrier that delivered your order as well. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com Best, The Team at Packaging Options Direct

• 1 / 5

  

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  Horrible.

  Review of 2/2/21, following an experience of 12/29/20 by NOEMY M. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Audrey, Thank you for taking the time to contact us about your recent order. Our website is designed to notify customers during the order process of out of stock ware, or to advise when an order will be short shipped due to lack of inventory. We apologize if for some reason the website didn't provide such notification while you were placing your order. We are working on adding additional measures to ensure these notifications are easily seen when ordering and during the order follow-up process. Due to COVID-19 we've seen an influx of orders which has caused unexpected stock outages. Our Supply Chain Team is working hard to replenish stock as quickly as possible, but we are experiencing extended lead times with many manufacturers. We are trying to ship all orders as quickly as possible, when possible. We are sorry that you needed to cancel your pending order due to the restock delays. If you have any questions please contact our customer service team at 855-754-3728 or email us at Info@PackagingOptionsDirect.com. Best, The Team at Packaging Options Direct

• 1 / 5

  

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  Our whole experience with packaging options direct has been a nightmare. Our orders have been 2-3 weeks late and I’ve been charged for corks that never came. I’ve emailed and inquired several times to no avail. I’ve spent thousands of dollars but no more. I will never use this company again.

  Review of 2/2/21, following an experience of 12/14/20 by LORENA S. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello John, Thank you the feedback on your recent order. We apologize for delivery and communication delays. We are working very hard to put better practices into place, and we appreciate your feedback as we can use this information to better ourselves and our delivery partners. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Perfect just what I needed

  Review of 2/1/21, following an experience of 1/11/21 by MELODY K. *

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  Answer by tricorbraun.com

  

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  Hi Dillis, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD

  Answer by Melody K

  

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  Everything is fine doe now. I’m going to order more bottles

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• 5 / 5

  

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  The shipping speed was fantastic, price and quality of the plastic glasses I ordered are amazing. What a great purchase I couldn’t be happier.

  Review of 2/1/21, following an experience of 1/17/21 by KESHAWN B. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Mark, We know these products are essential for keeping your business running and do our absolute best to make sure they get there safely and on time. We really appreciate the kind words and look forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Honest and fast. Had what we needed when no one else did for a reasonable price.

  Review of 1/29/21, following an experience of 1/13/21 by AGUSTINA B. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Kristal, Thank you for your feedback! Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD

• 3 / 5

  

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  Would like pick up options

  Review of 1/28/21, following an experience of 12/14/20 by KAYLAH A. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Sherry, Thank you for your feedback. We understand that being able to pick up at our warehouses does save time and money. But at this time, we currently do not offer a pickup option due to COVID-19 restrictions at our warehouse locations. Both for the safety of our customers and employees. We hope to be able to allow warehouse pickups again very soon. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com . Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Great customer service & Fast shipping!

  Review of 1/28/21, following an experience of 1/12/21 by JOANIE O. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Rita, Happy to hear customer service was able to help you complete your order. If there is anything we can do to improve your shopping experience, please let us know! Best, Your Friends at POD

• 2 / 5

  

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  I would have liked better assistance with my order since all sales are final

  Review of 1/28/21, following an experience of 12/14/20 by GERDA Z. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Danielle, Thank you for your feedback on your last order. We do apologize if we were not available to assist you with your order. Yes, the pressure sensitive seals that you purchased are not returnable but we can assist you in getting the correct seals is those did not work and will replace those at no cost to you. Please reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com and we would be happy to assist you in getting the correct seals. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Loved everything about this purchase

  Review of 1/27/21, following an experience of 1/12/21 by HADLEY G. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hi Lojayn, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD

• 5 / 5

  

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  Great product’s

  Review of 1/27/21, following an experience of 1/12/21 by SOLEDAD K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful on the phone. I was able to find exactly what I needed!

  Review of 1/27/21, following an experience of 1/12/21 by MARILIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service!

  Review of 1/27/21, following an experience of 1/12/21 by AMOS F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I'm very pleased with the quick turn around on my orders and the free shipping offered. I would recommend Packing Options for lower volume manufactures having trouble getting supplies from th

  Review of 1/27/21, following an experience of 1/12/21 by JODIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick shipping and great looking product.

  Review of 1/27/21, following an experience of 1/12/21 by ESTELLA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The items I bought are the 3.5 plastic spice jars. They are perfect for the glitter I store in them. The customer service is great, shipping is a little high but I understand and do not mind paying for the quick service.

  Review of 1/27/21, following an experience of 1/12/21 by ADELBERT A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’m so happy with y’alls service everything gets here on time

  Review of 1/27/21, following an experience of 1/12/21 by RICARDO K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find what I needed, great prices, fast and accurate delivery. Good customer service too!

  Review of 1/27/21, following an experience of 1/9/21 by ERWIN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My order came packaged well and good quality bottles.

  Review of 1/26/21, following an experience of 1/11/21 by KENNITH P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping; everything arrived as expected. Thank you!

  Review of 1/26/21, following an experience of 1/11/21 by LAURIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The ordering process is very easy to navigate and find what you are looking for. My delivery came quickly. The quality of what I purchased is better than I expected. I chose several items of each choice in case they were flimsy plastic. I now have to figure out what to do with the extras. It's really a great problem to have.

  Review of 1/26/21, following an experience of 1/9/21 by MODESTO H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy, fast, great price and product is exactly what I was looking for. Glad I found you, will be back!

  Review of 1/25/21, following an experience of 1/10/21 by NATHANAEL Y. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I received the wrong containers. I ordered 4 oz. and received 2 oz.

  Review of 1/25/21, following an experience of 12/6/20 by GRACIELA C. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello James, Thank you for your feedback on your recent order. We apologize that you were sent the wrong size jars on your order. Our customer service team has sent you an email letting you know that the warehouse will reship the 4 oz jars that you ordered. Though we do not anticipate issues on future orders, should you ever be un satisficed with your order or have questions about an order, we encourage you to reach out to our team. Email us at Info@PackagingOptionsDirect.com or call us at 855-754-3728. Thank you again for your review and for shopping with us. Kindly, The Team at Packaging Options Direct

• 5 / 5

  

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  Thank you for fast and free shipping service.

  Review of 1/24/21, following an experience of 1/9/21 by ROSELLA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to shop, quick delivery, and helpful customer service

  Review of 1/24/21, following an experience of 1/9/21 by VIOLET W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  As always i would highly recommend

  Review of 1/24/21, following an experience of 1/8/21 by RUTHIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Your site it by far the best I can always go and find what product I need and you will have it. Shipping is relatively fast.

  Review of 1/23/21, following an experience of 1/8/21 by ARDEN O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order. Shipped quickly enough.

  Review of 1/23/21, following an experience of 1/8/21 by VIDA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent company, I received my order a week ahead of time. My only negative, which was out of their control, the boxes were filthy, in freight there were foot prints and very heavy black dust. But no broken bottles and we just had to clean the boxes.

  Review of 1/22/21, following an experience of 1/7/21 by BRANDON S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  It's unfortunate but it was not until I contacted them asking about my order that was supposed to have been delivered 2 days prior, it turns out the bottle caps I paid for were "out of stock" and they didn't expect to have any until "maybe" the end of Jan 2021. It's a good thing I was doing a test run, the last thing I need would be to have a delay on bottling because of this nonsense (10k/month), their loss, my gain.

  Review of 1/22/21, following an experience of 12/7/20 by MELISA V. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Chad, Thank you for your feedback. We apologize that you were not made aware that the ware that you ordered was not in stock and was back ordered. We are working very hard to improve our website and systems to notify customers when items that they ordered have gone out of stock. We appreciate your feedback as we can use this to better ourselves. Please always feel free to reach out to us at 855-754-3728 or by email at Info@packagingOptionsDirect.com . Kindly, The Team at Packaging Options Direct

• 3 / 5

  

  Edit Flag

  I was shorted 85 droppers of the 20-400 Black P/P Dropper Assembly Closure, Black Rubber Bulb, 7x75mm Glass Straight Tip Pipette. I ordered 360 Ea. and only received 275 Ea.

  Review of 1/22/21, following an experience of 12/8/20 by ERYN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great prices and custimer service

  Review of 1/22/21, following an experience of 1/7/21 by JEFFERY J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My regular supplier can’t get my bottles and serum pumps anymore or tell me if or when they’ll ever have them again. You had almost the same one, but not quite. I’m thrilled that the label fits and that my customers won’t be too thrown by the difference. Delivery was quick and efficient, as well!

  Review of 1/21/21, following an experience of 1/6/21 by CIELO H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Items arrived broken and it takes multiple tries to get any response from customer service. Still have not received a refund.

  Review of 1/20/21, following an experience of 12/5/20 by AYLA W. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Daniel, Thank you for the feedback on your recent order. We apologize that your ware arrived damaged, but are always happy to work with our customers to find agreeable resolutions in these situations. Our customer service team has responded to your email inquiries and are happy to complete your refund once we hear back from you. Please give us a call at 855-754-3728 or send us an email at Info@PackagingOptionsDirect.com for further assistance. Though we do not anticipate issues on future orders, should you ever be unsatisfied with your order or have questions about an order; we encourage you to reach out to our team, Thank you for your review and for shopping with us. Best, The Team at Packaging Options Direct

• 5 / 5

  

  Edit Flag

  Exactly what I wanted!! Super fast shipping will order again!!

  Review of 1/20/21, following an experience of 12/28/20 by MARISOL A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Amazing service, relatively fast shipping and containers are just like they look online. love everything about my experience with Packaging Options direct

  Review of 1/19/21, following an experience of 1/4/21 by ASHLEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love this company!! Thank you!!

  Review of 1/19/21, following an experience of 1/4/21 by SHANEL F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 1/18/21, following an experience of 12/4/20 by TOMAS Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Shipped fast, packaged well, great quality. I can always rely on your company for my small business needs!

  Review of 1/17/21, following an experience of 1/2/21 by WALTER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have nothing to say but good things about the orders I've ordered, always on time and never have had to worry. I thank you for my orders being delivered as requested good job Packaging. Thank you.

  Review of 1/17/21, following an experience of 1/2/21 by MALLIE M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I was told my the bottles I ordered were in stock and I only received the caps and then was informed it would be another 8 weeks at least for the bottles when I called. I was not emailed or notified beforehand that this was the case. I tried to ask the rep if there was something similar in stock I could change to but the website was down as well.

  Review of 1/17/21, following an experience of 12/3/20 by NOVELLA R. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Abigael, Thank you for the feedback on your recent order. We apologize that when you called our website was down and we were unable to assist you. Our Customer Service team has left a message for you as well we have sent an email to you with some options for your bottles. We are working hard to put better practices into place, and we appreciate your feedback as we can use this information to better ourselves. Please respond to the email that was sent to you about your order or give us a call at 855-754-3728. Best, The Team at Packaging Options Direct.

• 5 / 5

  

  Edit Flag

  Fast delivery 🚚 products as described THANK YOU

  Review of 1/17/21, following an experience of 1/2/21 by SONYA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  All seem good. I have not seen the product so far. It came one day late.

  Review of 1/16/21, following an experience of 1/1/21 by DERICK B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Bottles arrived quickly and with no broken bottles. Will be using again.

  Review of 1/15/21, following an experience of 12/31/20 by JAYCE B. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Products are of good quality and as advertised, however. I should have ordered several more than I needed since 6 of my 2oz jars were broken in shipping due to a laughable lack of packaging materials for glass. My 25 small jars were place into a single bubble bag and then placed in a box.

  Review of 1/15/21, following an experience of 11/29/20 by ANGELICA K. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Robert, Thank you for your feedback on your recent order. We apologize that some of your ware was damaged in shipping. We appreciate your feedback on the packaging in your shipment as we will be able to use this information for training in our warehouse. Our customer service team will be reaching out to you about the damaged ware. Please always feel free to reach out to us at 855-754-3728 or email us at Info@PackagingOPtionsDirect.com. Best, The Team at Packaging Options Direct.

• 5 / 5

  

  Edit Flag

  Great, product was delivered on time.

  Review of 1/14/21, following an experience of 12/30/20 by CONSTANCE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great price! Fast delivery too!

  Review of 1/14/21, following an experience of 12/30/20 by ROMA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always fast shipping and the best prices for the product!

  Review of 1/14/21, following an experience of 12/30/20 by REGINALD W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything, from the Products to the Great Service! Always a great help when I'm trying to figure out my next step. Shipping, Pricing always an A1 company. Cant say enough, Thank You packaging options direct.

  Review of 1/13/21, following an experience of 12/29/20 by ATHENA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My bottles came on time and pefect Conditiones

  Review of 1/13/21, following an experience of 12/28/20 by FREDY W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  They had a shipping discrepancy. The team took care of it and I got my package.

  Review of 1/12/21, following an experience of 12/28/20 by MISSOURI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  great

  Review of 1/11/21, following an experience of 12/27/20 by MELODY D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  In the beginning I did not receive my complete order and when I informed the company, the first response I received was very unprofessional, but then Susan Stallins stepped in and helped to sort the issue out. Susan was extremely professional and assured me that I will receive the missing items, which I did. Unfortunately I did not receive the items according to the timeline that I needed, but then the shipping was international, so I cant fault Susan and her efforts there. I am very happy with the quality of the items and would definitely use Packaging Options Direct for my future needs

  Review of 1/11/21, following an experience of 11/22/20 by JUSTEN Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love this company!

  Review of 1/10/21, following an experience of 12/26/20 by ELSIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Amazing I will order more!

  Review of 1/10/21, following an experience of 12/26/20 by ALBERTA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My order came quickly and was packaged well. Thanks

  Review of 1/10/21, following an experience of 12/23/20 by ISABELLA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Packaged perfect arrived very quickly! Highly recommended

  Review of 1/10/21, following an experience of 12/26/20 by DONNIE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I received the lids first and the containers shortly after. Thank you.

  Review of 1/9/21, following an experience of 12/25/20 by JERAD B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Product was good. Delivery was delayed.

  Review of 1/9/21, following an experience of 12/1/20 by HIRAM H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordering was simple shipping was fast! Product is exactly what I needed!

  Review of 1/8/21, following an experience of 12/24/20 by ZAKARY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent price excellent service

  Review of 1/8/21, following an experience of 12/24/20 by AUDRA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Arrived on time and looks good.

  Review of 1/7/21, following an experience of 12/22/20 by CHRISTELLE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My package was on time, fast delivery

  Review of 1/7/21, following an experience of 12/23/20 by VELVA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent products. Fast shipment. Happy with my purchases.

  Review of 1/7/21, following an experience of 12/22/20 by LIZETH B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My package arrived quickly and the bottles look so luxurious!

  Review of 1/6/21, following an experience of 12/22/20 by CAESAR H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I spoke with Susan over a week ago as she reached out after hearing some of my concerns with some recent experiences I've had with POD. I responded the next day asking for her help looking into a couple orders I have placed and then asked her to cancel an order that has been on backorder because I couldn't get through to customer service when I called and the chat feature on the website hasn't been on. She never responded to me (its been 6 days) and then the items that I no longer wanted were shipped late last week - go figure. I hope that my shipping to return the items will be covered. I really appreciated getting the reach out so quickly last time and am disappointed that I asked for help and never heard back from anyone.

  Review of 1/6/21, following an experience of 11/18/20 by PRINCE L. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Sarah Jane, Thank you for your feedback. We are very sorry for the slow response to your concerns. Our customer service manager has sent an email to you today. If you can please follow up with that email as it addresses all of your concerns. We are working hard to put better practices in place, and we appreciate your feedback as we can use this information to better ourselves. Thank you for your review and for shopping with us. Best, The Team at Packaging Options Direct.

• 5 / 5

  

  Edit Flag

  Great bottles, quick shipping even during the holidays!

  Review of 1/6/21, following an experience of 12/19/20 by LLOYD B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great Company and Fast Delivery. .Measurement was right suggestion... Thanks

  Review of 1/6/21, following an experience of 12/21/20 by KALEB B. *

  *Pseudonymized data at the request of the author

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