Customer reviews for tricorbraun.com

Customer reviews

• 5 / 5

  

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  Best price on glass carboys when buying enough to get free shipping. For a home winemaker, they saved me money, sent me high quality Italian glass in a very reasonable time. I will use them again.

  Review of 10/13/20, following an experience of 9/25/20 by BAILEY F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products!

  Review of 10/13/20, following an experience of 9/26/20 by SARINA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I use these to store glitter for my business. They are the perfect size and they work great. The holes are perfect for fine or chunky glitter. They do have "static" sometimes and some glitter will stick to the inside but I use them over and over for the same glitter so no big deal to me. Great price point! I have looked into order in bulk from China and these are honestly cheaper!

  Review of 10/10/20, following an experience of 9/19/20 by ELVERA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  the site was great, the delivery wasn't any where close to what we were told, it was delivered in good shape.

  Review of 10/9/20, following an experience of 9/22/20 by HORTENSE G. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The cups are good just wanted to order mor but y’all didn’t have anymore ? And I’m actually going to be a costumer I wanted to see if theirs any this I can get maybe like a discount , I’ll be staying with y’all for sure , & last question I wanted to check with y’all if maybe I can’t a different color on the caps for the 32oz bottle of juice

  Review of 10/9/20, following an experience of 8/25/20 by TIMOTHY K. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Christian, Thank you for your feedback. We apologize but the bottle that ordered is currently our of stock. We only carry the bottle with the green closure as you have already purchased. Someone from our customer service team will e reaching out to you to gather more details in order to assist you with your future purchases. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com for assistance. Best, The Team at Packaging Options Direct

• 3 / 5

  

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  Shipping was prompt. Bottles are thinner plastic than I have received from other manufacturers and the tops are hard to screw on at first.

  Review of 10/9/20, following an experience of 8/25/20 by EDWINA O. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Debbie, Thank you for your feedback. We are sorry to hear that the bottles and closures were not what you were expecting, but are always happy to work with our customers if you have concerns with your purchase and make it right. Please always feel free to reach out to our customer service team at 855-754-3728 or by email at Info@PackagingOptionsDirect.com and we will be happy to assist you. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Great customer service, package got damage and replacement sent out immediately.

  Review of 10/8/20, following an experience of 9/23/20 by RAQUEL S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I’m pleased with the professional service I received when my order had not been delivered on time. It was handled very well by the supervisor I spoke with concerning my questions...

  Review of 10/8/20, following an experience of 9/23/20 by MAXIMILLIAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So nice to find a place to get bottles that stores do not carry. Not unreasonable in price either

  Review of 10/8/20, following an experience of 9/23/20 by BRADFORD O. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I ordered the bottles on the 24th. I have just now, 2:45 today, Received my order. It sat on the dock 2 weeks before they delivered them to my business.

  Review of 10/8/20, following an experience of 8/24/20 by ODESSA L. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Scott, Thank you or you feed back on your recent order. We apologize for the delivery and communication delays with your recent order. We are working hard to put better practices in place and provide feedback to our transportation partners, and we appreciate your feedback as we can use this information to better ourselves. Please always feel free to reach our to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com, Best, The Team at Packaging Options Direct

• 4 / 5

  

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  Customer service very nice

  Review of 10/8/20, following an experience of 9/23/20 by ANNAMAE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Responsive customer service, reliable delivery times, and good product!

  Review of 10/7/20, following an experience of 9/22/20 by EULAH S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Extremely satisfied . Reasonable pricing , excellent customer service and quick shipping . I could be happier.

  Review of 10/7/20, following an experience of 9/22/20 by LARRY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Got my package quicker than expected with both orders. Boxes were packed a little heavy, but everything was there and in great condition!

  Review of 10/7/20, following an experience of 9/16/20 by KARLEY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Prompt service. Thank you for your informational help.

  Review of 10/7/20, following an experience of 9/21/20 by FANNY J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My order arrived quickly, and was well packaged with no damage. Everything was just as I ordered. I love the fact that there are no minimums, unlike several other companies that I checked into previously. Obviously this company cares about their smaller customers just as much as the bigger ones. I will definitely use them again.

  Review of 10/6/20, following an experience of 9/20/20 by BONNIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was perfect. Thank you!

  Review of 10/6/20, following an experience of 9/20/20 by SELINA K. *

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• 4 / 5

  

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  Exactly how described

  Review of 10/5/20, following an experience of 9/19/20 by ELVA W. *

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• 5 / 5

  

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  Very satisfied with the products and delivery time! Ordered twice and only had one broken jar in each order. Two thumbs up!!

  Review of 10/5/20, following an experience of 9/19/20 by KACI R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was very happy with the product and the service

  Review of 10/3/20, following an experience of 9/18/20 by MERLE H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Long time customer.. used to be great...now missing bottles on every recent orders...woludnt recommend

  Review of 10/3/20, following an experience of 8/19/20 by AYLA F. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Huntington, Thank you for taking the time to contact us about your recent order. We do apologize that some of the ware that you have recently purchased is on backorder and that there have been issues with your order. We are trying to ship all orders as quickly as possible, when possible. Due to COVID-19 we've seen an influx of orders which has caused unexpected stock outages. Our Supply Chain Team is working hard to replenish stock as quickly as possible, but we are experiencing extended lead times with many manufacturers. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com with any questions and our Customer Service team will be happy to assist you. Best, The Team at Packaging Options Direct

• 3 / 5

  

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  Items were listed in stock but ended up not being in stock - they issued me a credit without a problem - but i still have to figure out where to get the supplies I need.

  Review of 10/3/20, following an experience of 8/19/20 by GENEVIEVE K. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Donna, Thank you for your feedback. We are very sorry that the ware that you ordered was on back order. Due to COVID-19 we are (and have been) experiencing extended lead times with many manufacturers. We are working hard with our suppliers to replenish our inventory so that we can better serve our customers. Please always feel free to reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com. Best, The Team at Packaging Options Direct

• 2 / 5

  

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  Make sure your order is 100% correct before finalizing and making payment. You will never speak to anyone from customer service. I made a mistake on my order. I attempted to contact customer service on two separate occasions, only connecting to a voicemail box each time. My second call I left a detailed message with my order number, phone number, name, date, as well as explaining the mistake that I made when ordering. My calls and message were never returned. 5 days later, my original order shows up. I don’t have the patience to return my order and ensure they will correct it. I plan to buy elsewhere next time.

  Review of 10/2/20, following an experience of 8/18/20 by TRISTIN A. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Matthew, Thank you for your feedback on your recent purchase. We are very sorry to hear about the issues that you had trying to reach out to us about your order. It was a pleasure speaking to you yesterday. Please always feel free o reach out to us at 855-754-3728 or by email at Info@PackagingOptionsDirect.com. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  These bottles are perfect!

  Review of 10/2/20, following an experience of 9/16/20 by ROSEMARIE K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I am really surprised you would ask for this review. My experience with your company was possibly one of the worst buying experiences I have ever had.

  Review of 9/30/20, following an experience of 8/16/20 by STEPHANIE W. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Keith, We are sorry to hear that you had a bad experience with your recent order with us. As we are always working to put better practices into place, we appreciate all feedback both good and bad as we can use this information to better ourselves. Best. The Team at Packaging Options Direct

• 2 / 5

  

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  "PackagingOptionsDirect.com" apparently does not do follow-up support. If you don't inform them of an issue within a few days after receiving product, any concerns that arise after using the product for a few weeks will be completely ignored. Also, it looks like the original 4-star review I posted was removed. It was there last month, I saw it. That seems very unethical to me since I just asked (by email) if could revise my review. This experience puts into question the integrity of "Verified Reviews", unless of course this review actually gets posted publicly. We'll see.

  Review of 9/27/20, following an experience of 7/12/20 by ART B. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello George, Thank you for your feedback. We are sorry for the issues you had with your original order. We did receive your email about the damage and we did ship a replacement that FedEx shows arrived on 7/26/20. If you did not receive the replacement, please give us a call at 855-754-3728 or send us an email at Info@PackagingOptionsDirect.com. From time to time the system will ask for a re-review based on a response. This review will be published in place of the last one. Apologies for the confusion! Best, The Team at Packaging Options Direct

  Answer by Art B

  

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  Here's the email I sent 3 weeks ago and never received a response to: From: George Sent: Wednesday, August 12, 2020 2:33 PM To: Packaging Options Direct - Info Subject: RE: Your order (227559) from Packaging Options Direct has shipped. Hello Cindy, Thank you again for the quick resolution to the "shattered jar" issue. I am sorry to report at this late date that I just noticed something else (finally started filling the bottles). I really like these little round bottles with corks, but there is something not quite right about the corks. They don't stay put in the bottles. I push them in. A few minutes later they pop out. The corks are either too large (ie. too tight - so the pressure in the bottle can't escape) or they are not large enough to grip the bottle neck to properly contain the pressure. Please bear in mind, the "pressure" I am talking about is simply whatever air was forced from the neck into the bottle when the cork is pressed into place (same problem if bottle is empty or full). Anyway, I have now destroyed 2 corks while trying to come up with a workaround. What am I doing wrong? 'Geo

  Answer by tricorbraun.com

  

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  Hi George, Thank you for re sending your email here on our reviews platform. Our customer service supervisor let us know that she has been in contact with you today and is shipping you a different cork to hopefully solve this ongoing issue! We appreciate your patience as we find a solution for you. Best, The Team at Packaging Options Direct

  Answer by Art B

  

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  Yes, Susan has been very responsive. Thank you.

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• 1 / 5

  

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  Gotta say besides all the other times ordering with you Ive been totally happy, but this last order was a very bad experience, I ordered on the 10 and I barely got my lids this afternoon after 15 days, it cost me lots of money in production, but I will still use you guys its not your fault fed ex dropped the ball, i hope

  Review of 9/25/20, following an experience of 8/10/20 by VICKIE H. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Dino, Thank you for your feedback. We apologize for the hardship that the delays in receiving your order caused for you and your business. In the future, if you are experiencing issues with your order delivery please feel free to reach out to our customer service team at 855/754-3728 and we will be happy to investigate the issue for you. Best, The Team at Packaging Options Direct.

• 2 / 5

  

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  Bottles were not even in a bag. Just tossed in a box and sent.

  Review of 9/24/20, following an experience of 8/10/20 by LIZETH O. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Rodney, Thank you for your feedback on the packaging of your order that you received. We are sorry for the way that the order was received, and we have brought this matter to the attention of our Warehouse Manager as the way this was packaged doesn't meet our normal packing standards. Please contact us at info@PackagingOptionsDirect.com or call 855-754-3728 if any of the ware was damaged, or if you need further assistance. Best, The Team at Packaging Options Direct.

• 3 / 5

  

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  It takes them 1000 years to respond back to you .

  Review of 9/18/20, following an experience of 8/4/20 by ROSELLA F. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Jessica, Thank you for contacting us regarding your recent experience. We apologize for the communication delays. We are a very limited staff and are working very hard to put together better practices. We appreciate your feedback as we can use this information to better ourselves. Please feel free to contact us by email at info@packagingoptionsdirect.com, by chat on our website https://packagingoptionsdirect.com/ or by phone at 1-855-754-3728 to discuss your specific concerns. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  Easy ordering, product was exactly as described

  Review of 9/17/20, following an experience of 8/21/20 by VENA D. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Vey poor service. I bought a five gallon glass wine holder. I expected the cork to go with it and it did not! I called several times and got nothing but dial the number of the extension. I did not know any ones name. They did call and leave me a message saying I could buy the cork with a discount on mailing. This will be the last time I do business with this group! If you purchase anything from them you better hope they package it correctly or you will be out of luck. PATHETIC

  Review of 9/16/20, following an experience of 8/1/20 by TERENCE E. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Cole, Thank you for your feedback. At Packaging Options Direct, our bottles and jars do not come with closures unless otherwise specified on the website. The carboy bottles require the cork to be purchased separately; in addition to the bottle. We apologize if this was unclear when you placed your order. You can call us directly at any time at 855-754-3728 or via email at info@packagingoptionsdirect.com and we would be happy to assist you. If you attempted to call us via the phone number on your packaging slip you would have been routed to our Corporate telephone system which can be troublesome. We are working on getting the phone number corrected. Best, The Team at Packaging Options Direct

  Answer by Terence E

  

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  You sure make it clear NOW! Maybe in the future you should state this. Very poor service, could not speak to anyone. You should have someone to actually take the calls. your phone problems should not be my problem. HORRIBLE service. You made this years wine making a problem. If I could go back I would give you NO stars.

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• 1 / 5

  

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  Not impressed. The bottles I ordered ended up being on backorder for way long but instead of telling us got sent the wrong bottles all together.

  Review of 9/16/20, following an experience of 8/2/20 by RAYMUNDO L. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Blake, Thank you for your feedback. I apologize for the issues with your order. By mistake, you were shipped the incorrect ware, and upon contacting us, we were unable to correct the shipment and send the correct items as they were out of stock at that time. We have issued a full refund, and do hope that you will consider purchasing with us again. Best, The Team at Packaging Options Direct.

• 5 / 5

  

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  Great price on jars and free shipping is awsome

  Review of 9/16/20, following an experience of 8/31/20 by KAYA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always fast shipping and perfect items for my herbal items

  Review of 9/15/20, following an experience of 8/31/20 by VITA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Product was received fast and as ordered.

  Review of 9/15/20, following an experience of 8/28/20 by RICHARD M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’m very happy with the product and the price. The shipping is amazingly fast. I’m actually about to order some more.

  Review of 9/15/20, following an experience of 8/31/20 by KRISTOFFER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 9/15/20, following an experience of 8/25/20 by OLE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products ! Great response !

  Review of 9/14/20, following an experience of 8/30/20 by ALEJANDRIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really good. Highly recommend you guys. I’m very happy with my order.

  Review of 9/13/20, following an experience of 8/29/20 by CONCEPCION C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful over the phone when I was needing to decide what products would be best for my situation. The customer service was great and the products all arrived on time and were exactly what I needed. Thanks

  Review of 9/13/20, following an experience of 8/26/20 by CAROLANNE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent, fast , & professional

  Review of 9/13/20, following an experience of 8/29/20 by TESS W. *

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• 5 / 5

  

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  I have ordered only one item from you company. The shipping was normal time and the packaging was good. The product was only in stock with your company. I would recommend people shop at your company if their normal providers aren’t stocked.

  Review of 9/13/20, following an experience of 8/29/20 by BEVERLY O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good prices and fast shipping.I was wondering why the company doesn't sell triggers for the plastic bottles

  Review of 9/13/20, following an experience of 8/23/20 by MIREYA P. *

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• 5 / 5

  

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  Everything was great. Arrived in a timely manner and all was packaged great. Would recommend.

  Review of 9/13/20, following an experience of 8/28/20 by MARJOLAINE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Exactly what I needed! Perfect price and was delivered quickly

  Review of 9/12/20, following an experience of 8/28/20 by ANNE N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great prices, fast shipping! Very satisfied with my purchases and will shop here again!

  Review of 9/12/20, following an experience of 8/28/20 by JERAMY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was fast and easy to order and I received my products quickly.

  Review of 9/12/20, following an experience of 8/26/20 by JACINTO J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The BEST company to work with, hands down.

  Review of 9/11/20, following an experience of 8/27/20 by KARLEY N. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The bottles received were good but I ordered tops to go with them as well and didn’t receive with the package though they were available when I ordered. I Was told when I called that I would receive them once they come back in stock. Been a week still I haven’t heard anything .

  Review of 9/11/20, following an experience of 7/28/20 by ERA K. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Pierre, Thank you for your feedback. The items you ordered are currently on back order. Our website is designed to notify customers during the order process of out of stock ware, or to advise when an order will be short shipped due to lack of inventory. We apologize if for some reason the website didn't provide such notification while you were placing your order. We are working on adding additional measures to ensure these notifications are easily seen when ordering and during the order follow-up process. Our current ETA for your back ordered closures is late September. Please contact our Customer Service Team if you would like to cancel the back order, or look for possible substitutions for this closure. Best, The Team at Packaging Options Direct

• 3 / 5

  

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  The glass bottles were packaged together without any protection, so many of bottles are scratched and unusable for screen-printing. I have to pay an extra fee to my screen-printer to sort out all the bottles that are too scratched to use. Will not be purchasing them again, despite the high quality of the glass and the promise of being made in the USA.

  Review of 9/10/20, following an experience of 7/27/20 by CLEMENT H. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

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  Hello Heidemarie, Thank you for contacting us regarding your recent experience. We apologize for quality and damage to the bottles. We are are working with the manufacture to see if there is a better way for these bottles to ship to our warehouse. As per your email received after this review, we have issued a refund as requested. We appreciate your feedback as we can use this information to better ourselves. Best, The Team at Packaging Options Direct

• 4 / 5

  

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  The product that I purchased arrived on time and the quality that I was expecting.

  Review of 9/9/20, following an experience of 8/16/20 by RONALDO S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast shipping and low prices.

  Review of 9/8/20, following an experience of 8/24/20 by KATHRYNE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipment! Courteous employees scheduling delivery and delivery driver.

  Review of 9/8/20, following an experience of 8/24/20 by GODFREY D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Brought the 8 oz everything came great and on time !!! Will be buying more

  Review of 9/7/20, following an experience of 8/20/20 by SHARON P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I gave four stars because they did not have an item I needed and it is my first time ordering from this site. As a small business owner I like that I was not forced to order a large amount you can pick as much or as little as you need. I will say I loved the ease of finding the products I needed and I will definitely order from this site again.

  Review of 9/6/20, following an experience of 8/20/20 by REBECCA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Second time I’ve ordered. Prompt delivery. Item just as described.

  Review of 9/5/20, following an experience of 8/21/20 by ENID Z. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The bottles I ordered are of good quality and price, and even though my order was a little messed up, it mostly got squared away quickly. I'd really love to see more biodegradable/petroleum free alternatives to so much plastic bubble wrap when I order glass products in the future, though...

  Review of 9/5/20, following an experience of 8/21/20 by MAUDIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great turn around time! Will buy again. Thank you !

  Review of 9/5/20, following an experience of 8/21/20 by TARYN A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  There were some initial issues with shipping method. The shipping department wanted to ship LTL and we do not have the capacity to receive LTL, no dock, small driveway, not always someone available. After a few back and forth emails product was delivered via FedEx ground and arrived in excellent condition.

  Review of 9/5/20, following an experience of 8/21/20 by ALTA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent transaction, fast shipping.

  Review of 9/5/20, following an experience of 8/21/20 by LINCOLN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 9/5/20, following an experience of 8/21/20 by HILDEGARD H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast, friendly, and product just as described 😁

  Review of 9/4/20, following an experience of 8/20/20 by ANGELITA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything arrived safely and well-packaged. Great seller!

  Review of 9/3/20, following an experience of 8/16/20 by IRMA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The bottles I needed had been out of stock, probably due to the high demand during Covid, but I was notified by email as soon as they were back in stock. I placed my order, and the bottles shipped the same day! My order was in hand 3 days after they let me know they were back in stock. That is great customer service.

  Review of 9/3/20, following an experience of 8/19/20 by JEROME N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had an issue with my initial order as some of the products were damaged, however, customer service was quick and responsive to remedy the issue. Great customer service.

  Review of 9/2/20, following an experience of 8/18/20 by EUNA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was s very happy that I got my notification by e-mail to let me know the mist bottles were available to order. Order can in quickly.

  Review of 9/2/20, following an experience of 8/18/20 by CARLETON Q. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  5 stars!

  Review of 9/2/20, following an experience of 8/18/20 by REX O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order products and delivered fast

  Review of 9/2/20, following an experience of 8/18/20 by MARISOL H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I placed an order and was contacted by customer service regarding shipping questions. I answered and heard nothing back for over a week. Almost two weeks after placing my order, I had to reach out to inquire about the shipping status of my order, which had yet to ship. The order was finally shipped through a freight company that is terrible about updating/tracking order status and will not deliver on weekends. Due to the delays, I was forced to purchase a small order of the same product from another company and have it emergency shipped to my facility in order to maintain supply chain. Terrible experience.

  Review of 9/2/20, following an experience of 7/19/20 by ELIZA D. *

  *Pseudonymized data at the request of the author

  Answer by tricorbraun.com

  

  Flag

  Hello Mike, Thank you for contacting us regarding your recent experience. We apologize for delivery and communication delays. We are are working very hard to put better practices into place, and we appreciate your feedback as we can use this information to better ourselves. Best, The Team at Packaging Options Direct

• 5 / 5

  

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  love my plastic spice jars, shipping was fast and prices are great!

  Review of 9/2/20, following an experience of 8/17/20 by BERT S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered 3-gal glass carboys and corks that fit them (these corks are not easy to find, btw, but they are available at Packaging). Excellent products. Fast shipment. Happy customer I am.

  Review of 9/1/20, following an experience of 8/17/20 by NONA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The lids arrived quickly and with free shipping! This is my first order with Packaging Options Direct and I will order again. Saved over $60 from the site I used to buy the lids from.

  Review of 9/1/20, following an experience of 8/15/20 by OMARI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was very happy with my order and how quickly I received my products. I will definitely be ordering from you again real soon.

  Review of 9/1/20, following an experience of 8/15/20 by YESSENIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I received my product in a very short time.and check out was very easy I will be giving them more business in the future.

  Review of 9/1/20, following an experience of 8/17/20 by JOSEFINA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I looked at a number of options before ordering a number of jars with lids from Packaging Options. Ordering was very easy and it really helps that POD shows you what lids work with the jars you are buying. The products I have received so far are very nice (something like 300+ jars, lids, pressure seals). I will definitely continue to use Packaging Options in the future.

  Review of 8/31/20, following an experience of 8/16/20 by KENNEDI L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent container, fast shipping. Excellent price, my go to for containers.

  Review of 8/31/20, following an experience of 8/16/20 by CLINTON B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I received 3 cases of hot sauce bottles. 2 had a shrink wrap plastic for the lid that was a different size then the 3rd case. I realize the you just use a hair blower but instructions on how to out the plastic on so it shrinks properly on the bottle.

  Review of 8/31/20, following an experience of 8/14/20 by MILO M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have ordered from here several times! Easy website and quick service.

  Review of 8/30/20, following an experience of 8/14/20 by MAXWELL W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  good

  Review of 8/30/20, following an experience of 8/15/20 by COLE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service! All my orders have shipped promptly.

  Review of 8/29/20, following an experience of 8/14/20 by SANTINO C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent product. Delivery was fast considering the circumstances. Will order again

  Review of 8/28/20, following an experience of 8/13/20 by JANET R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great to deal with and super fast shipping. Best prices on the items i ordered.

  Review of 8/28/20, following an experience of 8/13/20 by GOLDA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Items are always in stock and delivery shows up on time.

  Review of 8/27/20, following an experience of 8/12/20 by NEWELL E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to order from and shipping was extremely fast!!

  Review of 8/27/20, following an experience of 8/12/20 by LONIE H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The site is very easy to navigate! I love the bulk order prices and the fast shipping. I gave it 4 statts because the shipping cost always hike up my total and I feel like when you order so many times there should be a discount or.free shipping.

  Review of 8/27/20, following an experience of 8/12/20 by ALBERTA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was on time and as decribed

  Review of 8/27/20, following an experience of 8/12/20 by ADRIENNE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fed ex delivered 1st shipment to wrong address. They were quick to replace it. However, an item was on back order. After waiting a month, it was still back ordered. (I wanted the item more than refund). However, no idea when item avail. So chose something else and they were prompt to send it. I would use them again. Quality was great and well packaged to avoid breakage.

  Review of 8/26/20, following an experience of 8/11/20 by TEVIN V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was really fast and easy ordering from you. Got my order fast too.-Shirley.

  Review of 8/26/20, following an experience of 8/4/20 by LEXUS G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick shipping, great product and packaging.

  Review of 8/26/20, following an experience of 8/10/20 by ARIC R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Process was smooth and easy. They split my order up and shipped the smaller, more urgent portion via FedEx so that it would arrive faster. Great customer service.

  Review of 8/25/20, following an experience of 8/9/20 by CHRISTY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery! Order was correct and ease of online ordering!

  Review of 8/24/20, following an experience of 8/9/20 by GLADYCE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thick glass, very fast shipping , packed well

  Review of 8/23/20, following an experience of 8/6/20 by SYDNEE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service communication about order changes and packaging! No jars were broken

  Review of 8/22/20, following an experience of 8/7/20 by ELIJAH B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Jars look great! Shipping took longer but understandable this year.

  Review of 8/22/20, following an experience of 8/6/20 by STANLEY H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Customer service was great, I had some antique honey jars that I was looking for lids for and they were very helpful with figuring out the sizes. The lids were perfect, unfortunately, they had said the lids would be here Tuesday 8/11 but they did not arrive until Thursday 8/13. I thought they would call me or email me to say they’d be late but I did not receive either. I had to call the company instead.

  Review of 8/21/20, following an experience of 8/6/20 by BARTON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  You did a great job I will use you again.

  Review of 8/21/20, following an experience of 8/6/20 by JETTIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I usually get my 4 oz plastic jars from another company and use this one as a back up. I understand during these times, everyone is suffering. You guys had what I needed when I needed it. Thank you. I’ll continue to order form you when I need to.

  Review of 8/21/20, following an experience of 7/28/20 by WOODROW D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love this product.

  Review of 8/21/20, following an experience of 8/6/20 by CARY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service with decent shipping time frame. The lids I got were perfect

  Review of 8/21/20, following an experience of 8/5/20 by COLEMAN O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent customer service ! my order come before the day I was expecting it in a secured package . Thank you PACKAGING , I will order again ! ***** ******

  Review of 8/20/20, following an experience of 7/30/20 by ERLING H. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order