The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

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5

Based on 187 reviews from the last 12 months

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The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Dec 4, 2022

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    Lauren helped me the create the perfect anniversary ring. I loved that I got to pick out the exact sapphire that I wanted. I was looking for a timeless investment piece and a stone that is very rare and unique and there were plenty of options to choose from. My ring is beautiful, and the process of creating it was lots of fun. National Sapphire Company makes buying jewelry easy and seamless. It was great to know that I could see the stone in person before committing to it. The stone was exactly as advertised and totally perfect. It made for the perfect anniversary ring. I absolutely plan to purchase from Natural Sapphire Company again.

  • A. A.

    Dec 3, 2022

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    Customer service responded very quickly to questions. Package came packed beautifully and arrived timely. I would highly recommend this company and will shop with them again

  • A. A.

    Dec 3, 2022

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    Super service. Super quality products. Super happy Wife ;)

  • A. A.

    Dec 3, 2022

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    I wanted to get my girlfriend a gift for our anniversary. I wanted to get her an emerald, as emerald is the best heart chakra crystal, but I wanted to get her a genuine one. I’m very particular about anything I spend a decent amount of money on and I shopped around for a few months and researched emeralds. I eventually narrowed my search down to the natural emerald company. They provided everything I had researched to determine if the emerald was genuine. they were the only company I could find that has magnified images of the actual emerald you will be purchasing so you can pick a very unique piece and know what your getting as well as see them inclusions to determine it’s genuine. On top of that it comes with all the certificates with the necessary details to determine it’s genuine (it even comes with a cert that clarifies it can be used for insurance purposes. Many companies provided certs but they cannot be used for insurance purposes. This is one of the tell tale signs of genuine crystals) I shopped through there great selection of emeralds and picked my favourite one. Getting to see from the website exactly what it will look like in person before purchasing. I wanted to get a necklace in rose gold, but shortly before purchasing the website didn’t anymore display the option for rose gold. This led to my great experience with Neli of the natural emerald company team! I contacted neli about not being able to select rose gold on the website and she aloud me to make my order straight through her. Neli helped me assemble the exact necklace I wanted, even though I couldn’t complete it on the site. She took the time to go over all the specs with me and made sure I had every detail I wanted. She made sure I got the rose gold I wanted as well as the length I wanted, and made sure I was ok with the price and sent me a receipt before I was charged. I had random concerns such as how the item would fair in cold weather etc that I would ask neli and she would respond quickly and help me with any information I didn’t have. When I received the emerald it was beautiful. Timeless. So genuine. At different angles it hits like the northern lights. The experience I had with neli and the natural emerald company made me a customer for life. The quality of the emerald and jewelry is excellent and the service even better. I got a piece that is truly timeless and my gf will cherish for a lifetime, and got customer service from across seas as good as small local shop.

  • A. A.

    Dec 3, 2022

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    Purchased a pair of 4ct pink purple sapphire earrings… Lauren and team went above and beyond to making sure everything came together as planned. The pictures on the website do an excellent job of showing the gems, but once i found a pair of loose gems that i was interested in, Lauren went above and beyond with providing myself with more pictures and videos both inside and outdoors, just so i could compare the quality of the stoned and the brightness of the stones during different lighting conditions. I could not have been happier, and this was helpful towards my purchasing the sapphires. The earrings came out perfectly. As always, thank you Lauren and team for making these beautiful earrings!

  • A. A.

    Dec 2, 2022

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    Great service, with value, attention to detail and the best service after the sale. Thank you Lauran

  • A. A.

    Dec 1, 2022

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    When the perfect sapphire wasn’t immediately available, Lauren continued to work, behind the scenes, to hunt one down. When she located the perfect stone, she contacted me to let me know it was all mine if I still wanted it. So thankful for all the hard work Lauren put in for me.

  • A. A.

    Nov 30, 2022

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    I love the natural sapphire company. I have bought several loose stones for various projects and have never been disappointed. My most recent purchase I intend to have set into a dog tag for my pup to wear, she likes to dress up, and I love the idea of a keepsake in the (distant) future. I would 100% recommend this company to anyone looking for quality and unique sapphires.

  • A. A.

    Nov 30, 2022

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    Ring was absolutely fantastic. My new Fiancée is absolutely in love with it, communication was smooth and simple

  • A. A.

    Nov 29, 2022

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    I Recommend highly. Neli assisted me through the process and was so helpful and responsive. She was a pleasure to work with :) . Thank you

  • A. A.

    Nov 26, 2022

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    I had my sapphire ring, made specially for me as I wanted an east west setting. I chose the stone and Lauren helped me choose the side diamonds. The ring turned out to be exceptionally beautiful. And Lauren was very helpful, friendly and professional throughout the process.

  • A. A.

    Nov 24, 2022

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    Navigation was easy and it really helped to be able to view the sapphires from all angles and to pick the setting. Shipping and creating the earrings was really fast and wonderful follow-up throughout the whole process. I would definitely recommend The Natural Sapphire Company. My earrings are stunning!

  • A. A.

    Nov 23, 2022

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    Katherine has been incredible every step of the way. Her knowledge and follow through is unmatched. I will be buying again real soon!

  • A. A.

    Nov 23, 2022

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    We had a wonderful experience and Katherine was extremely helpful in my search for the perfect ring.

  • A. A.

    Nov 21, 2022

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    Lauren was fantastic! She helped me pick the perfect stone. Worked with my insurance company and followed through to the delivery! I love my ring!!

  • A. A.

    Nov 20, 2022

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    Exceeded expectations - I was thrilled with my pink sapphire ring! Neli was great to work with and helped me feel more secure with my final selection.

  • A. A.

    Nov 18, 2022

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    Lauren was incredibly helpful and walked me through the process. She used her expertise to help me select the right earrings for my girlfriend.

  • A. A.

    Nov 18, 2022

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    My partner and I designed a custom ring with Marie from The Natural Sapphire Company. The process was very smooth and when it was delivered it was exactly what we hoped for! I would highly recommend. It was wonderful to be able to have a say in the setting and prong style, height of the stone, etc. I will shop here again in the future.

  • A. A.

    Nov 17, 2022

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    This site is beyond description in its value to anyone looking for quality sapphires. The service given to the customer is top tier, and the cut and finish of the stones are equal to the highest quality I have seen anywhere. Neli is quick to answer any questions and arranged very quick shipping in a secure manner.

  • A. A.

    Nov 17, 2022

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    This is a great company to buy sapphire rings from. They have so many inventories, and their descriptions and pictures are very accurate. Everybody in the company is so kind and patient (especially, Ms. Katherine Hoyt). I would definitely come back for more.

Reviews displayed in chronological order

About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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