Go to website
Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
-
A. A.
Aug 24, 2022
Verified reviewGreat service and a beautiful piece. Highly recommended
-
A. A.
Aug 22, 2022
Verified reviewVery easy ordering and shipping process. Katherine was very communicative throughout and made sure everything was as expected once the ring was delivered.
-
A. A.
Aug 22, 2022
Verified reviewOnly good things to say about the Natural Sapphire Company! Katherine responded quickly to any questions, and helped to create a custom setting. I absolutely LOVE the way my ring turned out.
-
A. A.
Aug 20, 2022
Verified reviewI can only recommend the Natural Sapphire Company and Lauren! An AMAZING experience from start to finish. My husband and I were celebrating our 20th wedding anniversary. I worked with Lauren and she guided me through the white sapphire selection. She was wonderful, very attentive and listening to my wishes. I had a setting in mind that was not ready made. And despite me looking for existing ones that “looked like” it, she asked her team to create a rendering of what I liked. She really went the extra mile for me and I am so appreciative of that. She even made sure that the engravings are aligned on both my anniversary ring and the band!! I find my ring STUNNING and UNIQUE!
-
A. A.
Aug 19, 2022
Verified reviewThe whole process what absolutely perfect. It was better than I expected to be honest. I have made purchases from IDC in store that did not come close to the online purchase of the natural sapphire company. The process was so good, I went back and purchased a ruby and, emerald and my wife got another sapphire. No gimmick, you get the actual gem you purchase, documentation to go with it and great customer service!
-
A. A.
Aug 18, 2022
Verified review2nd purchase. Very satisfied. Quick service. Attentive to what you would like. Jewelry looks great. Would definitely buy again.
-
A. A.
Aug 18, 2022
Verified reviewI love my ring! The design process was so much fun and Lauren was fantastic to work with. I will definitely enjoy showing off my ring after the wedding!
-
A. A.
Aug 18, 2022
Verified reviewThe Natural Sapphire Company is a premier source for natural sapphires in every color imaginable. The selection in unparalleled and the customer service is outstanding. I’ve made several purchases, and I would definitely recommend them for anyone looking for a special sapphire. Lauren Kelly-Nelson has helped me on several designs and each one a winner.
-
A. A.
Aug 18, 2022
Verified reviewMy earrings are amazing, my heart started racing the moment I opened the package and saw them. They are incredibly comfortable too, besides their beauty. Lauren Kelly-Nelson assisted me so much, her recommendations and suggestions were perfect. I am one very happy and satisfied customer!
-
A. A.
Aug 16, 2022
Verified reviewI admittedly was hesitant to make a purchase of this size online, but the reviews I read gave me comfort to give the company a try. This has been an excellent experience!
-
A. A.
Aug 15, 2022
Verified reviewI had the best experience working with Anna at the Natural Sapphire Company and I am so happy with my ring. They were so accommodating to all of the adjustments I wanted to make and were very quick when it came to communication. I would 100% recommend this company !
-
A. A.
Aug 14, 2022
Verified reviewThe engagement ring I had made is incredible! Katherine was also extremely helpful throughout the entire process! Great company to work with!
-
A. A.
Aug 13, 2022
Verified reviewThe ability to sift through and choose the exact stone rather than leave it entirely up to someone else was a big plus for me. The site was easy to maneuver and once I made the order, the sales representative was quick to make contact. Roy helped me and he did a great job of keeping me up to date on the status of the ring and providing answers for any questions I had. I would highly recommend using the Natural Sapphire Company if you are detail oriented and want to be more involved in the ring selection process than simply point and pick.
-
A. A.
Aug 13, 2022
Verified reviewI was surprised at the quality of the stone and the setting really complemented the stone. I will definitely be a future customer.
-
A. A.
Aug 12, 2022
Verified reviewI cannot imagine an easier, breezier process of finding our perfect sapphire engagement ring. After some research, we knew we wanted a sapphire, and after reviewing the options over a week or two, were quite specific about what we were looking for. We were in talks with a couple of different jewelers in addition to The Natural Sapphire Company, but in the end went with TNSC for a variety of reasons. The website had incredibly, true to life, images and the way it was set up made it really simple to drill down and find the exact stones that worked for us (we were looking for high clarity, green/blue from Montana, at a specific price point). The number of stones they had seemed endless, as well as the pricing options, and TNSC had the most variety. Katherine was with us every step of the way and really helped us find the right stone. She truly went above and beyond, particularly when we liked 6 different stones and she offered to share videos of the stones in various lighting conditions. There was zero pressure to make a decision, which we really appreciated. I really loved the renderings as well, which were very helpful for us to review the different setting options. When the ring arrived, it was even more beautiful than we thought it would be! I encourage anyone that is interested in a sapphire to explore TNSC. We couldn't be happier with the results.
-
A. A.
Aug 11, 2022
Verified reviewI found the perfect stone on this site that I could not find at any local jeweler.They were very easy and accomodationg to work with and I could not be happier with the finished product!
-
A. A.
Aug 11, 2022
Verified reviewI must say that I was initially sceptical about purchasing an emerald ring online knowing that I will not have the opportunity to visit the shop personally. However, after going through their website and comparing it to other shops I had seen both online and around where I live there was no one offering a better variety and more comprehensive service. Once I got in touch with Lauren my concerns were allayed. The level of service and customer care that I received were second to none. The ring itself is simply a thing of beauty! I would definitely be buying again from Lauren.
-
A. A.
Aug 11, 2022
Verified reviewDefinitely I recommend the natural sapphire company
-
A. A.
Aug 9, 2022
Verified reviewVery pleasant transaction. Will definitely recommend and use this company again
-
A. A.
Aug 7, 2022
Verified reviewAmazing website that really lets you see what you are getting. Being able to see high resolution pictures of the actual stones is wonderful! After choosing stone and setting, Lauren sent me images of what the ring would look like and was a huge help through every step of the way. Once production started it was completed several days before the original estimated date and shipped out. I quickly received a package of beautiful ring and full documentation. I can't believe how easy it all was with Lauren's help. Incredible quality and experience, definitely recommend!
Reviews displayed in chronological order
Contact
Go to website
Certification
