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Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
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A. A.
Oct 29, 2022
Verified reviewItem i purchased was exactly what i wanted. The rep was very helpful. They even delivered my item within the time fram i specified!
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A. A.
Oct 27, 2022
Verified reviewThe website is great. Easy to find sapphires of every kind you can think of. Easy purchase steps. Amazing staff, and customer support. Will definitely purchase again from NCS!
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A. A.
Oct 24, 2022
Verified reviewThe whole process was quick and enjoyable. So happy with our stone!
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A. A.
Oct 21, 2022
Verified reviewLauren was a pleasure to work with - professional and responsive and made my experience in purchasing this special stone a pleasant one. Package shipped and arrived quickly, came in an exquisite box along with a beautiful folder full of comprehensive information about my beautiful new Montana blue sapphire. (ok, so it’s my “friend’s” new sapphire but still…). Stone was every bit as beautiful in person as it was shown online. Can’t wait to see it on someone’s finger soon. Thanks Lauren and Natural Sapphire Co.!
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A. A.
Oct 20, 2022
Verified reviewThe necklace I purchased was exceptional!!! The product, customer service and the attention to detail were amazing. The packaging alone makes the jewelry looking even better! Would use them again, for sure!!
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A. A.
Oct 20, 2022
Verified reviewI have purchased a couple sapphires from TNSC now and I am never disapointed. Lauren goes above and beyond to help you find the right one. They are honest and have amazing customer service! I feel safe shopping online for a stone from this company. As I said Lauren goes above and beyond to help with finding just the right stone!!! Thank you for all your help!!!
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A. A.
Oct 20, 2022
Verified reviewWonderful shopping experience! Very attentive representative Neli was helpful from the moment I submitted my request for a render of my custom ring with the stone that I liked, all the way to the final shipment of the stunning high quality engagement ring. Would recommend to anyone, 10/10.
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A. A.
Oct 19, 2022
Verified reviewGreat service (as always) and amazing ring. Thank you Lauren for keeping track of everything and helping us through the process.
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A. A.
Oct 18, 2022
Verified reviewThe site is easy to navigate through, and if you have any problems, the support is quick, knowledgeable, and friendly.
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A. A.
Oct 17, 2022
Verified reviewMy boyfriend and I wanted to go for non-traditional engagement ring, so we chose to have Padparadscha Sapphire as main stone. The nsc.com provided a variety of choices, and we picked our perfect stone. The real ring looked even more fabulous than its rendering images. Thanks Lauren for helping me choose the stone and matching metal color. Also, we love the ring case, which is really heavy and chic.
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A. A.
Oct 16, 2022
Verified reviewAbsolutely recommend this company from start to finish. They helped me put together the perfect sapphire earrings with the stones and settings of my choice. A very clear and high quality image was sent to me prior to ordering. When the earrings arrived I was even more impressed with the quality of the packaging and documentation about the stones. I had been looking for a year to purchase sapphire earrings to mark a special achievement in life and the natural sapphire company made the purchase even more special.
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A. A.
Oct 16, 2022
Verified reviewI could not be happier - both with the ring, and Lauren's continual help and input
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A. A.
Oct 16, 2022
Verified reviewIt is always a little nerve-wracking making such an expensive and important purchase online, but we could not be happier the results. Lauren was so helpful and was able to get the ring to us in time for our elopement wedding, which was just a few weeks after we ordered. The stone and ring looked beautiful in the photos, videos and renderings online, but it is SO much more beautiful in person. Can't thank you guys enough! My dream ring! 😍 💍
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A. A.
Oct 15, 2022
Verified reviewGot my ring and it is absolutely beautiful and arrived so fast
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A. A.
Oct 13, 2022
Verified reviewlauren was very helpful in answering all of my questions and addressing all my concerns. should i require loose gems in the future, i will certainly come to your firm.
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A. A.
Oct 13, 2022
Verified review6 years ago I bought my wife's engagement ring from The Natural Sapphire Company and it was a great experience. The sales team was very professional and knowledgeable. My 5 year wedding anniversary is coming up soon, and when I found out that the 5 year wedding stone is a sapphire, The Natural Sapphire Company was the first place I thought of. I purchased a white gold chain and pendant, with a beautiful sapphire stone for my wife. It looks great as expected, and I know my wife is going to love it. For someone like me, who knows nothing about gem stones, buying sapphire jewellery online can be intimidating. That's why I've chosen The Natural Sapphire Company because it gives me peace of mind that the sapphire will be a quality stone, sold by a reputable company.
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A. A.
Oct 12, 2022
Verified reviewExcellent customer service, product design and development! I found the company via an online search, contacted Lauren with exactly what was necessary, and about a week later the perfect Emerald ring was in my hand. The entire experience was seamless from start to finish. I'm always a bit skeptical when buying online site unseen, but this was a delight. I would definitely purchase and recommend Lauren and The Natural Emerald Company again!
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A. A.
Oct 9, 2022
Verified reviewI purchased a 4-carat pink sapphire, without setting, for my wife's 60th birthday. She loved it when she saw it so I returned it for setting. My wife worked with Lauren to set the stone exactly as she wanted. We live in Florida but happened to be in New York and picked up the ring at their office. My wife was thrilled. No bargains are to be had, but this company delivers quality goods and follows through on their promises. They supplied complete documentation/appraisal for the purchase. I would not hesitate to use The Natural Sapphire Company for my next purchase. Thank you, Lauren.
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A. A.
Oct 9, 2022
Verified reviewFrom start to finish, Lauren Kelly made this process effortlessly easy. I could not be more happy with my absolutely stunningly beautiful blue sapphire ring! Thank you NSC!
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A. A.
Oct 8, 2022
Verified reviewOutstanding and timely service Great ultimate product
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