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Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
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A. A.
Jan 17, 2023
Verified reviewLauren helped me pick out this great yellow sapphire necklace. I'm very pleased and happy with this purchase. The process was seamless and worry-free.
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A. A.
Jan 17, 2023
Verified reviewThey were easy to work with, did great work, and I am really pleased with the ring they made.
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A. A.
Jan 17, 2023
Verified reviewLauren made the process enjoyable and completely stress free! Can’t thank her and her team enough for helping a first time buyer navigate through the process with ease. Truly a five star experience from the design process, to shipping.
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A. A.
Jan 14, 2023
Verified reviewWonderful people, great products and a relaxed buying experience.
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A. A.
Jan 14, 2023
Verified reviewI had a great experience and Marie was very helpful and followed up on each question. I would buy from Nat Sapphire again, and recommend to my friends
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A. A.
Jan 14, 2023
Verified reviewI had a custom necklace made, which is a present for my daughter. The necklace is beautiful, and exactly as I expected! I needed a small change with respect to the standard setting, and my representative Marie was very responsive and helpful (even though this is a lower-cost item). The necklace turned out beautifully, I am sure my daughter will love it! It looks just like the custom rendering Marie sent me, and the light ocean green colored sapphire is perfect. I love the selection of natural, untreated sapphires in beautiful unique colors! I will certainly be buying more jewelry from this company in the future. Customs fees are of course no fun, but they were exactly as expected based on the information on thenaturalsapphirecompany.com website FAQ. They shipped via FedEx, which is the only courier that seems to manage customs fees in a reasonable way in my location (with many couriers, the customs fees often end up significantly higher than they should be, with no real recourse other than sending the item back).
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A. A.
Jan 13, 2023
Verified reviewThe ring looks great. My wife will get it in a couple of weeks for our 35th wedding anniversary. You guys do such can tan toxic work!
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A. A.
Jan 11, 2023
Verified reviewVery very happy, and definitely do recommend, The Natural Sapphire Company, to anyone looking for quality rubies or sapphires, Neil was very knowledgeable, and helpful, I love this company, and look forward to upcoming purchases.
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A. A.
Jan 10, 2023
Verified reviewGreat! Gems exactly as shown on site. Quick shipping and friendly customer service!!! Thank you Neli!
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A. A.
Jan 10, 2023
Verified reviewHad a really great experience working with Lauren and with Natural Sapphire, I did this online and they really helped to make this a seamless process
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A. A.
Jan 8, 2023
Verified reviewLove the website experience. They explain everything you want to know about sapphires and how they are rated. If you customize a ring, someone will reach out to you to help. When you make a purchase, someone will reach out to you. They want to make sure you are completely satisfied from start to finish. Once the ring arrived, it just as beautiful as I expected. All the paperwork they provide with the ring is very assuring. You know you made a great purchase. Thanks again Natural Sapphire Company.
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A. A.
Jan 7, 2023
Verified reviewI have purchased from this company multiple times, they are amazing. Will continue to purchase fine jewelry from them!
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A. A.
Jan 6, 2023
Verified reviewI purchased a beautiful set of earrings and necklaces made from gold and Ruby for my wife for Christmas. She told me that it my have been the best present I have ever bought for her. That tells me I could not have done anything any better.
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A. A.
Jan 6, 2023
Verified reviewI had a wonderful experience working with Lauren to finalize the perfect setting for a necklace that matches my wife’s wedding ring. Communication was excellent and the product has exceeded my expectations. For me, a guy who only sometimes gets jewelry right, it’s great to have a team of professionals to help create the right piece of jewelry! I super appreciate the help, support and communication and will be back again.
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A. A.
Jan 6, 2023
Verified reviewThe ring was just great! Lauren was super to work with. The company does fantastic work.
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A. A.
Jan 5, 2023
Verified reviewI purchased a Montana sapphire platinum ring with the most gorgeous depth of color for my birthday. Site is easy to navigate and filter to find the perfect stone. I found mine quickly with a beautiful setting. Checkout was smooth and production was much faster than I expected. Couldn’t ask for a better company to do business with. Ring arrived beautifully packaged and secure. The portfolio of information about my stone was a nice surprise.
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A. A.
Jan 5, 2023
Verified reviewFrom start to finish absolutely the most professional company I have ever had the experience of dealing, everything is excellent.
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A. A.
Jan 4, 2023
Verified reviewLauren was very helpful in finding sapphires that were similar to some of the gems we saw online. She assisted us in finding exactly what we were looking for and the final product is beautiful.
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A. A.
Jan 4, 2023
Verified reviewFantastic service and warm connection with the agent. The site is welcoming and gives good advice to connoisseurs of gemstones as well as to beginners.
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A. A.
Dec 31, 2022
Verified reviewBeautiful ring. Well made and came in cute box. Ring just like I had imagined. Stone color slightly darker than the picture but still good
Reviews displayed in chronological order
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