Customer reviews

• 5 / 5

  

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  The company has been very good in helping me to figure out all the pieces needed to complete the project. I needed to modify the project and ordered parts several times, but the response was always very quick and the project able to keep moving to completion. Employees are very helpful on all ordering aspects.

  Review of 10/28/21, following an experience of 9/1/21 by ERYN T. *

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• 5 / 5

  

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  Great product looks good very helpful sales department

  Review of 10/28/21, following an experience of 5/28/21 by VICTOR C. *

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• 4 / 5

  

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  good products.

  Review of 10/28/21, following an experience of 8/6/21 by SIDNEY B. *

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• 3 / 5

  

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  I was given the impression that this cable railing was for the consumer. I thought I was almost finished but now I find that each of the 20 tensioning cables will need to be ground with a grinder because they come already longer than the depth of their posts. And to do that I will need to use a vise of some sort to hold them, which should be attached to a table. I don't know too many consumers who have a grinder or vise on a table and I'm not very happy, as I thought I was almost finished. Instead I have to go buy a dremel and rig a vise grip somehow since the tensioner doesn't attach to the cable. And the tensioner is at least 1/4" smaller than the hole in the post which doesn't look very professional as that leaves a large hole around the cable in the post. So I would not recommend this product to anyone, frankly.

  Review of 10/28/21, following an experience of 6/9/21 by KEON K. *

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• 5 / 5

  

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  I was exceptionally satisfied with the response to every question I had. The staff was available and knowledgeable about the product. The material arrived within the period given to me which given current circumstances is remarkable.

  Review of 10/28/21, following an experience of 9/3/21 by JANNIE T. *

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• 5 / 5

  

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  Excellent product and outstanding support and communications during the ordering process through to delivery at our job site. Follow-up orders for additional fasteners were processed very quickly. All in all a very pleasant, statisfying and productive experience, culminating in an outstanding series of deck railings.

  Review of 10/28/21, following an experience of 6/9/21 by HERTA T. *

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• 5 / 5

  

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  I was happy with the cables and it looks great the costumer is really happy with it

  Review of 10/28/21, following an experience of 6/7/21 by NOEMY M. *

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• 4 / 5

  

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  Everything was top quality and so far so good. Customer service was responsive and great. Only issue is the extra charge for the crimper and then a charge to return it which added about $100 to my bill. That should have been included.

  Review of 10/28/21, following an experience of 5/20/21 by LAURY S. *

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• 5 / 5

  

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  Good service and on time delivery.

  Review of 10/28/21, following an experience of 5/4/21 by ZELLA L. *

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• 5 / 5

  

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  Well-made products, very good customer service.

  Review of 10/28/21, following an experience of 6/4/21 by JOANA K. *

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• 5 / 5

  

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  I finished three project at my home, one of them involving a very difficult multi- layer staircase. The quality of the component pieces from SC&R was fantastic. Everything fits, is well made of high quality materials and accompanied by excellent instructions on how a great looking quality railing. Boyd was invaluable in helping me determine the specific items to place the orders. You don’t run into quality vendors like this very often. Howard G, Columbus, Ohio

  Review of 10/28/21, following an experience of 5/19/21 by NEVA H. *

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• 5 / 5

  

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  This company helped me through every step. The price is fair and the support was polite and knowledgeable. It was easier to work with them halfway across the country than my was my local store.

  Review of 10/28/21, following an experience of 5/26/21 by MARTA A. *

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• 5 / 5

  

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  Overall great product, especially in regard to ease of installation.

  Review of 10/28/21, following an experience of 5/13/21 by CARISSA B. *

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• 5 / 5

  

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  Great products at a great price. Would highly recommend!

  Review of 10/14/21, following an experience of 6/22/21 by BRITTANY W. *

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• 4 / 5

  

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  It could have been better, and i have return items and i sent pictures in to aaron to receive 25.00 gift card to a restaurant, where can you go to have dinner for 25.00, ( mcdonalds) i spent 17 .00 .00 with you , and plan on installing your system, thank you

  Review of 10/14/21, following an experience of 6/4/21 by SHERIDAN B. *

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• 5 / 5

  

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  Quality product with timely shipping!

  Review of 10/14/21, following an experience of 9/7/21 by PHOEBE S. *

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• 5 / 5

  

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  Fast and courteous . They even got the order out the same day.

  Review of 10/14/21, following an experience of 9/20/21 by HERMINA H. *

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• 5 / 5

  

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  Excellent!

  Review of 10/14/21, following an experience of 9/7/21 by FREDERIK G. *

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• 5 / 5

  

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  Sales Department was very helpful, responsive to questions and turnaround the order smoothly. Product was exactly as marketed in great shape and quality. Instructions to install were very easy to follow. Highly recommend their systems.

  Review of 10/14/21, following an experience of 5/18/21 by SIENNA G. *

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• 5 / 5

  

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  Would order again. Great service

  Review of 10/14/21, following an experience of 7/12/21 by GEORGIANA W. *

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• 5 / 5

  

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  We've been working on a fairly large project in phases and the folks at SSC have been great. They review each phase and give us feedback on the design, double checking our work to make sure we're code compliant, figure out the parts we need and getting them to us in a timely fashion with the most cost effective delivery, They are also very responsive to changing plans, shipping us the needed parts quickly when things change. All in all a great partner.

  Review of 10/14/21, following an experience of 7/26/21 by RUPERT W. *

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• 5 / 5

  

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  Great Customer service/Great product

  Review of 10/14/21, following an experience of 8/2/21 by YOSHIKO R. *

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• 5 / 5

  

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  Worked great and instructions were very helpful

  Review of 6/5/21, following an experience of 4/20/21 by ALFREDA O. *

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• 5 / 5

  

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  I sent SC&R the diagram on where I wanted to put the cable and they designed it and sent it to me. Everything fit and worked perfect.

  Review of 5/27/21, following an experience of 3/31/21 by MARIANO P. *

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• 5 / 5

  

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  Good service, timely shipping, good range of available product

  Review of 5/27/21, following an experience of 2/16/21 by LUZ V. *

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• 3 / 5

  

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  I ordered the shaped top rail but got the rectangular top rail. It worked OK but I wanted the shaped rail.

  Review of 5/27/21, following an experience of 1/5/21 by JARED R. *

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• 5 / 5

  

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  SC&R products are top grade and was able to install myself (DIYr). Instructions are simple and clear cut. I added L.E.D. lights underneath and have a beautiful commercial grade railing on my new deck. Envy of the neighborhood!

  Review of 5/27/21, following an experience of 1/29/21 by JEFFERY L. *

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• 5 / 5

  

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  Great help in design and getting the right parts. Product went up as advertised and looks great.

  Review of 5/27/21, following an experience of 4/5/21 by JULIE D. *

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• 2 / 5

  

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  Customer service was great the product was horrible

  Review of 5/27/21, following an experience of 2/22/21 by CALEB T. *

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  Answer by stainlesscablerailing.com

  

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  Sir, Please allow us to help with your railing problem. Could you tell us more about the problems you are having with the product?

• 5 / 5

  

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  Love the railings I bought, and the sales department answered all my questions. I'd buy from them again if the need arises!

  Review of 5/27/21, following an experience of 3/30/21 by HAYLIE L. *

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• 5 / 5

  

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  Best value around. Saved a $1000 buying the parts rather than an entire kit.

  Review of 5/27/21, following an experience of 4/19/21 by PAT E. *

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• 4 / 5

  

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  On the pricey side but since removing the 20' length of top rails... it's better... you might want to discuss passivation a bit more... I had a problem with rust/ corrosion, as long as the cables got rained on there was no problem...those that didn't get direct rain had significant discoloration, etc.

  Review of 5/27/21, following an experience of 2/1/21 by SHAYNE C. *

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• 4 / 5

  

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  I am very satisfied with the look of my cable railing and the ease of installation. The directions were clear and easy to understand. The tools I purchased worked well and I had no problems with my installation. It would have been nice to be able to get the top rails in lengths less than 20 feet since I have a lot let over after finishing my project. Shorter lengths would make shipping costs a lot lower too (motor carrier). If you order I might suggest that you talk to a representative so you don't forget some components like I did.I had to place a 2nd order to get sleeves and some cable passivization. I had also forgotten to order a top rail cover but will not do that since the shipping cost would be more than the cost of the rails. The other issue I had was that the motor carrier delivered my parts to the billing address and not to the location where I was building my new home.

  Review of 5/27/21, following an experience of 1/26/21 by DAPHNE A. *

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• 5 / 5

  

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  It is a great product. Material arrived quickly. The sales people were very friendly and answered any questions we had during the installation process.

  Review of 5/27/21, following an experience of 1/4/21 by FLOSSIE F. *

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• 5 / 5

  

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  This is a good product and looks very nice after it is completed, however they should tell you that you need to use their propitiatory crimper to terminate the cable ends

  Review of 5/27/21, following an experience of 2/5/21 by CLYDE C. *

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• 5 / 5

  

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  Great quality products and tools. Will definitely use SC&R for future orders!

  Review of 5/27/21, following an experience of 3/8/21 by MARILYNE S. *

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• 5 / 5

  

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  Terrific service - would happily work with Stainless Cable Railing again. The cable railings are part of a beautiful deck.

  Review of 5/27/21, following an experience of 2/17/21 by ORVAL P. *

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• 4 / 5

  

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  the install was very easy

  Review of 5/27/21, following an experience of 3/9/21 by ILENE L. *

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• 5 / 5

  

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  High quality material & excellent service

  Review of 5/27/21, following an experience of 3/22/21 by KRIS M. *

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• 5 / 5

  

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  This is the first time we have installed cable railing. We were very pleased with the outcome. Allison was very helpful and made sure we had all the parts & supplies we needed, along with helpful instructions. Our clients are extremely pleased with the professional look of their new deck and railing. We will definitely use SC&R again for future projects. Sincerely, 3G Construction, LLC Colorado

  Review of 5/27/21, following an experience of 3/8/21 by TREMAYNE C. *

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• 4 / 5

  

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  Arrived and installed as expected.

  Review of 5/27/21, following an experience of 4/15/21 by IAN S. *

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• 5 / 5

  

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  very nice to deal with

  Review of 5/27/21, following an experience of 2/11/21 by ALEXZANDER P. *

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• 5 / 5

  

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  Extensive catalog of hardware, responsive sales and technical support. Reasonable flow time for part delivery. Project completed as planned.

  Review of 5/27/21, following an experience of 4/1/21 by LAWRENCE Z. *

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• 5 / 5

  

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  I have used stainless cable railing for a few projects ant the material quality is very good and accurate. The tools I bought from them work perfectly too. I wish they had a good product for cleaning their products.

  Review of 5/27/21, following an experience of 2/19/21 by LENNA D. *

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• 5 / 5

  

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  A great looking rock solid clean railing system. Over priced but I love it

  Review of 5/27/21, following an experience of 1/26/21 by SYLVIA K. *

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• 5 / 5

  

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  Stainless Cable & Railing does what they say they’re going to do when they say they’re going to do it. Very easy to work with, sales & customer service always picks up their phone and on the rare occasion they don’t, they quickly return your call. Under promise and over deliver. Would definitely use again directly and without putting out for bid. Allison Freiberg is AWESOME and most definitely an asset to the firm. Chuck M.

  Review of 5/27/21, following an experience of 1/11/21 by RUBYE L. *

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• 5 / 5

  

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  This was our first time ordering from Stainless Cable Railing and we were very happy with the complete process. The salesperson did a nice job working with us on finding the style that fit best for our project as well as providing us with a thorough quote. When the products arrived everything was nicely packaged and they provided us with good directions on how to install it. Will definitely order from them again if we have another cable railing come up on a project.

  Review of 5/27/21, following an experience of 1/12/21 by MAGNUS H. *

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• 5 / 5

  

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  The customer service with stainless cable railing was excellent. The communication and availability was tremendous as well. The price point was very good and competitive .Thank you for all of your help and support.

  Review of 5/27/21, following an experience of 4/13/21 by ESTHER H. *

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• 5 / 5

  

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  The cooperation in the design and itemizing the needed equipment allowed me to install and complete the long overdue project. It looks great and have recommended this company to several friends.

  Review of 5/27/21, following an experience of 1/11/21 by IDELL D. *

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• 5 / 5

  

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  Very knowledgeable and easy to work with sales staff

  Review of 5/27/21, following an experience of 2/11/21 by CURT M. *

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• 5 / 5

  

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  My order came as expected. Took a bit longer than I had hoped to cross the border into Canada. Knowledgeable sales people. No mistakes on the order. Will buy again.

  Review of 5/18/21, following an experience of 2/24/21 by META K. *

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• 4 / 5

  

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  Looks great **** was great and knowledgable . A couple of xtra parts would be nice . A couple of screws stripped 78 different cables and not 1 extra part . instructions for cable install were good . No instructions for posts and all related parts

  Review of 5/18/21, following an experience of 4/21/21 by GUILLERMO M. *

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• 5 / 5

  

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  Awesome quality and design help

  Review of 5/18/21, following an experience of 3/30/21 by JALEEL S. *

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• 5 / 5

  

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  Great customer service and good value.

  Review of 5/12/21, following an experience of 4/16/21 by HATTIE R. *

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• 5 / 5

  

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  My third order from them. Great as always!

  Review of 5/12/21, following an experience of 3/24/21 by CORNELL G. *

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• 5 / 5

  

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  Very pleased with the product and the customer service. Had an issue with one part(not their fault but mine) and they jumped right on it and sent out what I needed. Could not have been a better process.

  Review of 5/12/21, following an experience of 4/8/21 by HELGA S. *

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• 5 / 5

  

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  The site was easy to use. Called with questions and had them answered. The tools we ordered with the cable and fittings work excellent. Guess we didn’t quite understand the fitting combinations needed and ordered too many and they are expensive!! But they are being used on other projects. When needed, we will be ordering again

  Review of 5/12/21, following an experience of 2/26/21 by ALYCIA R. *

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• 5 / 5

  

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  super helpful people. love the people. they are smart and very helpful in showing many options

  Review of 5/12/21, following an experience of 4/8/21 by ATHENA K. *

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• 5 / 5

  

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  Excellent product. Exactly what we wanted. Service and support were top notch. Communication was solid, prompt and helpful. Delivery went smoothly. And installation instructions were clear and easy to follow. They also offered the best price of the three cable railing companies I contacted.

  Review of 5/12/21, following an experience of 1/18/21 by KELTON S. *

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• 5 / 5

  

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  The service was great, and the railing cable arrived exactly as I'd hope for!

  Review of 5/12/21, following an experience of 2/25/21 by TRESSIE G. *

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• 5 / 5

  

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  Fantastic product and quick shipping.

  Review of 5/12/21, following an experience of 4/22/21 by DAIJA K. *

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• 5 / 5

  

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  The hardware was exactly as ordered and is very high quality. I would definitely order from them again if I have the need.

  Review of 5/12/21, following an experience of 4/9/21 by NYAH M. *

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• 5 / 5

  

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  Excellent service from estimating all the way through to delivery. Nice product.

  Review of 5/12/21, following an experience of 4/2/21 by LADARIUS L. *

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• 5 / 5

  

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  Ordering was quick and easy - pack arrived in a very timely manner - very pleased - will recommend to friends and will not hesitate to order again

  Review of 5/12/21, following an experience of 2/9/21 by GOLDA K. *

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• 5 / 5

  

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  Thanks!

  Review of 5/12/21, following an experience of 4/9/21 by JAREN S. *

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• 5 / 5

  

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  Everything was perfect and went together flawlessly.

  Review of 5/12/21, following an experience of 3/8/21 by KARSON A. *

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• 2 / 5

  

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  Customer service was horrible

  Review of 2/12/21, following an experience of 9/25/20 by LEONARD H. *

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  Answer by stainlesscablerailing.com

  

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  Dear David, We are sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We would appreciate another chance to make things right next time.

• 5 / 5

  

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  Allison Freiberg was a pleasure to work with! Great company and great product!

  Review of 1/16/21, following an experience of 10/5/20 by KENTON R. *

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• 5 / 5

  

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  Exceptionally well designed system with top notch fabrication. As a contractor I compare this system to others and would consider this to be the top shelf of this type of railing.

  Review of 1/15/21, following an experience of 7/21/20 by DARIEN L. *

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• 5 / 5

  

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  Great place to get railing. Customer service is great and product is awesome. My inspector called my railing a work of art. I would use SC&R again if I have the chance.

  Review of 1/13/21, following an experience of 9/24/20 by DEVEN P. *

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• 4 / 5

  

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  There were a few hiccups with delivery and meterials, but everything was sort out by the team well. My recommendation would be SC&R could include a few spare hardware parts, because during construction things could happen and I was running 1-2 bolts/washers/screws/brackets short a few times.

  Review of 1/13/21, following an experience of 12/4/20 by PINKIE S. *

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• 4 / 5

  

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  Great product, I ordered fittings for the Stainless Steel Cable Railing. Looks great and fairly easy to work with. There was a little delay in shipping, which could be improved.

  Review of 1/12/21, following an experience of 11/4/20 by JOHNSON G. *

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• 5 / 5

  

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  We bought 20 railings, top plates, and bottom plates from this company. These products are of the highest quality, all the way down to the screws. I highly recommend.

  Review of 1/12/21, following an experience of 12/16/20 by IVORY P. *

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• 5 / 5

  

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  I was very pleased the site was easy to navagate the people were easy to deal with and the product was excellant

  Review of 1/11/21, following an experience of 11/20/20 by LOURDES V. *

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• 4 / 5

  

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  great product fulfillment and shipping takes a while but overall a great experience.

  Review of 1/11/21, following an experience of 11/5/20 by HARMONY H. *

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• 5 / 5

  

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  Delivered on Time and in good condition

  Review of 1/11/21, following an experience of 9/23/20 by WAVA F. *

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• 5 / 5

  

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  High quality product at a reasonable price delivered on time. Thank you!

  Review of 1/10/21, following an experience of 10/29/20 by PATIENCE B. *

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• 5 / 5

  

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  The fastest response from any company I've dealt with. The order was 100% correct and the quality of the product is top notch.

  Review of 1/10/21, following an experience of 11/18/20 by EULAH T. *

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• 5 / 5

  

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  I researched many websites, made several phone calls, and received 4 different quotes for cable railing on our deck we recently replaced. The web site and information from SC&R was great and the best quote received. I was somewhat skeptical ordering online because cable railing is very expensive, but my experience was excellent with Kara and Aaron. They made confirming the shop drawings and ordering easy. The delivery was quicker than expected and the packaging of products was exceptional. There were a couple parts needing added and customer service was also excellent, receiving them in 3 days. Installing cable railing does require some special tools and skills. Being a Retired Carpenter and Maintenance Worker helped with this. I am very satisfied with SC&R and their product and the final project ended much better than expected. I give them 5 STARS and would recommend this Company to Friends.

  Review of 1/9/21, following an experience of 10/5/20 by MALLORY C. *

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• 5 / 5

  

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  Excellent service excellent product thank you Boyd

  Review of 1/9/21, following an experience of 11/25/20 by MAYRA W. *

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• 5 / 5

  

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  Very happy with the quality of the product, and outcome. Grace Edwards worked through the quoting/ordering process with me, and was extremely helpful. This was my first attempt at putting together a railing system of any kind, and as such I had many questions. Grace had all the answers, and helped to minimize waste and cost. I would definitely recommend Stainless Cable & Railing to my friends.

  Review of 1/9/21, following an experience of 12/1/20 by SHAYNA U. *

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• 5 / 5

  

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  The item I received was what I had ordered. It came in a timely manner.

  Review of 1/9/21, following an experience of 10/22/20 by RUSSEL G. *

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• 5 / 5

  

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  Very pleased with the product as I we work with high end customers and they expect the best, we need to have the best materials to work with and SC&R gave us what we expected I would highly recommended.

  Review of 1/9/21, following an experience of 12/16/20 by MARYAM H. *

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• 5 / 5

  

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  SC&R responded quickly when our received order was missing a few items, and then again, when we changed our layout and needed additional parts. Owners love the product.

  Review of 1/9/21, following an experience of 12/10/20 by FREDERICK L. *

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• 5 / 5

  

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  Site well-organized given the multitude of parts and options offered. I found what I needed pretty easily. The materials ordered were shipped quickly and accurately. Quality was very high and installation went smoothly. I would not hesitate to recommend the products and service to anyone looking for a quality railing system.

  Review of 1/9/21, following an experience of 9/24/20 by MATILDE D. *

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• 5 / 5

  

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  Very good customer service

  Review of 1/9/21, following an experience of 12/30/20 by AILEEN O. *

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• 5 / 5

  

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  I posted a 5-star review on Yelp. I heartily recommend Stainless Steel Cabling.,

  Review of 1/9/21, following an experience of 10/27/20 by ZANE Q. *

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• 5 / 5

  

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  An excellent company with which to work. They are through, extremely helpful, and stand behind thier product 100%. I used them for the railing on my uper deck and did not hesitate to use them again for my other deck.

  Review of 1/9/21, following an experience of 9/18/20 by RAFAEL L. *

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• 4 / 5

  

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  Good Service, Good product. Shipping worked fine.

  Review of 1/9/21, following an experience of 9/18/20 by GWEN H. *

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• 5 / 5

  

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  Aaron has been great to work with. I provided the specs for the job and he took care of the designing and materials needed, down to the last nut and washer. Any job variations or questions that arose, were promptly and politely answered and additional materials promptly shipped. I am completely satisfied with the product, as well as, the customer, and would highly recommend your company. Thanks for the great service.

  Review of 1/9/21, following an experience of 12/16/20 by GREGORIA C. *

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• 5 / 5

  

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  Great product. A little difficult to install, but more or less expected. Regardless, the finished product looks great.

  Review of 1/8/21, following an experience of 11/16/20 by JAMAL B. *

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• 5 / 5

  

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  Still working on it. There cold weather has set on so it is now slow going. All the people at SSR have been very helpful in this endeavor.

  Review of 1/8/21, following an experience of 12/11/20 by DEVONTE L. *

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• 5 / 5

  

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  Great product. Great Customer service

  Review of 1/8/21, following an experience of 12/21/20 by URBAN A. *

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• 5 / 5

  

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  Quick response and shipped my products out ASAP

  Review of 1/8/21, following an experience of 12/10/20 by FREDA B. *

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• 5 / 5

  

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  We ordered a catalog it arrived quickly. We have yet to order.

  Review of 1/8/21, following an experience of 9/21/20 by LONZO G. *

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• 4 / 5

  

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  Great quality. Pricy!

  Review of 1/8/21, following an experience of 9/23/20 by MARA K. *

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• 5 / 5

  

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  Found exactly what I wanted, Good price, good customer service.

  Review of 1/8/21, following an experience of 12/16/20 by AILEEN T. *

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• 5 / 5

  

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  This is my second railing system I’ve purchased. Very easy company to work with. Very friendly, professional and helpful. I’m getting ready to get a price on another railing for another project.

  Review of 1/8/21, following an experience of 12/22/20 by OTIS L. *

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• 5 / 5

  

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  Very help full designing railing. Delivery fast.

  Review of 1/8/21, following an experience of 11/24/20 by CLIFTON O. *

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• 5 / 5

  

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  Amazing product. We are so pleased with the quality of the ss wire. Can’t wait to share pix when done. Best yet they gave us all the tools we need to get the job done.

  Review of 1/8/21, following an experience of 12/15/20 by TALIA H. *

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Reviews displayed in chronological order