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Review Summary
The brand offers a vast selection of salon and spa replacement parts, with an easy-to-navigate website and affordable prices. Many appreciate the efficient service and prompt shipping.
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A. A.
Nov 14, 2023
Verified reviewEasy navigation Friendly customer service
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A. A.
Nov 11, 2023
Verified reviewI just like to say “thanks” to Lisa.
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A. A.
Nov 4, 2023
Verified reviewThe company went over and beyond to help me with my order. I am a repeat customer.
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A. A.
Oct 27, 2023
Verified reviewI have made large purchases with this company over the last 10 yrs and they have excellent customer service and products. Very trustworthy 😊
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A. A.
Oct 19, 2023
Verified reviewThey are always pleasant and prompt on orders. Thank you, Byron.
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A. A.
Oct 19, 2023
Verified reviewWebsite was easy to use.
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A. A.
Oct 13, 2023
Verified reviewCustomer service when I called with questions about the product where top well above any I've had from other company's. AAAAA
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A. A.
Sep 30, 2023
Verified reviewNice and easy to order.
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A. A.
Sep 29, 2023
Verified reviewEasy and fast to order… will update once everything has arrived
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A. A.
Sep 12, 2023
Verified reviewI enjoyed my experience and I found the perfect chairs
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A. A.
Sep 12, 2023
Verified reviewEasy and lots of parts available..hard to find parts elsewhere..thank you
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A. A.
Aug 31, 2023
Verified reviewByron helped me completing my order and it was the best service I could have
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A. A.
Aug 2, 2023
Verified reviewI have used this site before with great success
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A. A.
Jul 15, 2023
Verified reviewSo far my experience has been good. Easy ordering and payment. Waiting for item to be shipped
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A. A.
Jul 8, 2023
Verified reviewThe quality is great compare to T4
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A. A.
Jul 7, 2023
Verified reviewEasy to order
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A. A.
Jun 30, 2023
Verified reviewGreat and easy order
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A. A.
Jun 6, 2023
Verified reviewthe order was cancelled. Spoke to a couple reps and know one knew when the bed would arrive. They kept saying “you will get an email when the order is processed” but kept evading the central question “when will the bed arrive to my business ? It doesn’t do any good if the bed arrives in 6 months. Fishy business.
Reply from Spasalon.us
I apologize for the fact that you had a difficult experience with our company. Our representatives strive to give every customer a great experience and we try to improve upon ourselves every day. Please be aware that our shipping time is about 10 business days but, until the order is paid for and processed, it is impossible to know specifically when the items will arrive as that is largely dependent upon the freight companies and carriers. Nonetheless, it sounds like there may have been a miscommunication since our representatives can always give you an approximate timeframe for when the order will arrive based on our general delivery guidelines of ten business days. Therefore, if you change your mind and would like to continue with an order, please feel free to contact our customer support team.
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A. A.
May 17, 2023
Verified reviewEasy to navigate the website
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A. A.
May 16, 2023
Verified reviewAmazing service to help me navigate a faulty pump on my unit. The rep was exceptionally knowledgeable and followed up about delivery !!!! 10 ⭐️
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