What do Internet users think about spasalon.us ?

Spasalon is described as a place where orders get handled with real human help when checkout or payment becomes difficult. Some customers mention fast shipping, easy navigation, and finding hard-to-locate replacement parts, while others were pleased when staff helped finish an order or find the right item. Reviews also mention a wide selection of replacement parts, clear communication, and prices that felt affordable. Several customers say their order arrived as described, but a few reported not receiving a product, including a sink and another order that never came. Spasalon gathers mostly positive customer feedback with 1388 reviews published in total and an average rating of 4.0 stars.

What is spasalon.us's address ?

5805 State Bridge Rd Ste G247 30097 Johns Creek

Reviews for Spasalon.us

Total: 1 388 reviews since 29/01/2016

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Based on 24 reviews from the last 12 months

5

82%
4

11%
3

2%
2

2%
1

3%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Spasalon is described as a place where orders get handled with real human help when checkout or payment becomes difficult. Some customers mention fast shipping, easy navigation, and finding hard-to-locate replacement parts, while others were pleased when staff helped finish an order or find the right item.

This summary is AI-Generated

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Helpful?

Digital experience

11 reviews mention the digital experience, with 100% positive feedback.

"Everything I've ordered from the site comes as described and expected. I appreciate the vast selection of replacement parts for my salon and spa…"

"Delighted to have found this site to replace a remote for my pedicure chair"

"Easy to navigate the website and make purchases quickly. Can’t wait to get my order soon"

1 ★

2 ★

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5 ★

A. A.
Dec 10, 2021
Verified review
Collected and verified by Verified Reviews
The ordering was pretty simple. That's as far as I've been so far. Hopefully getting the order in a timely manner will be done with no hiccups. We shall see.
Experience from: Feb 25, 2021
A. A.
Dec 10, 2021
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Ease of navigation on the website. Good selection of products.
Experience from: Feb 26, 2021
A. A.
Dec 10, 2021
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Very smooth and instant results of decision making instead.of nerve recking pending
Experience from: Feb 9, 2021
A. A.
Dec 10, 2021
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Website is extremely easy to use. Haven’t used customer service or received products yet, but I’ll update reviews when that has happened.
Experience from: Feb 15, 2021
A. A.
Dec 10, 2021
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Website is easy to navigate I had a question I called the toll free number got a quick response no hold time I placed and order waiting on approval from fiance
Experience from: Feb 9, 2021
A. A.
Dec 10, 2021
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Delivery time is satisfactory. Customer service is horrible when you are missing items. They tell you that they will look into it and never get back to you. Another instance I had was that I was missing a piece of equipment and they told me that the weight of the shipment was correct so they could not do anything. Terrible considering I ordered $7500 worth of equipment and was missing a $40 chair.
Experience from: Jan 31, 2021
Reply from Spasalon.us

We sincerely apologize for any inconvenience that might cause you. If there is any thing that we can do to make up for that please call our customer service manager at 770 464 6122.
A. A.
Dec 10, 2021
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Collected and verified by Verified Reviews
Great chair and price!,,
Experience from: Feb 8, 2021
A. A.
Dec 10, 2021
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Very smooth process & communication is great when calling the customer service. Highly recommended
Experience from: Feb 1, 2021
A. A.
Dec 10, 2021
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Excellent
Experience from: Feb 13, 2021
A. A.
Dec 10, 2021
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Very easy to select item ,get details, and selection on customizing. Large amount of inventory to select from!
Experience from: Feb 15, 2021
A. A.
Dec 10, 2021
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Excellent
Experience from: Feb 13, 2021
A. A.
Dec 10, 2021
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All my questions were answered and easy to understand. First experience with company and will recommend going forward.
Experience from: Apr 22, 2019
A. A.
Dec 10, 2021
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quick respond and process
Experience from: Jan 29, 2021