Customer reviews
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Good.
Review of , following an experience of by BERTHA D. *
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Answer by slidup.caFlagThank you for your feedback Bill! SLID'UP Team
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Excellent product and delivered on time
Review of , following an experience of by LAURY P. *
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Answer by slidup.caFlagThank you for your feedback Stephen! SLID'UP Team
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Great product. East to install
Review of , following an experience of by LELAH K. *
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Answer by slidup.caFlagThank you for your feedback Cody! SLID'UP Team
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Great
Review of , following an experience of by TERRILL H. *
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Answer by slidup.caFlagThank you for your feedback Paul! SLID'UP Team
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First time using "Slid-UP" on-line service.... Found it easy, the details of the product were clear. And yes have shared (recommend) with other contractors....
Review of , following an experience of by JANIYA B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Daniel! SLID'UP Team
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The order was expedited the next day. I received the order in 2 days from ordering. Very easy process. Great product.
Review of , following an experience of by EDWINA G. *
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Answer by slidup.caFlagThank you for your feedback! SLID'UP Team
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Excellent product and service
Review of , following an experience of by DARBY J. *
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Answer by slidup.caFlagThank you for your feedback John! SLID'UP Team
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great site and easy to buy
Review of , following an experience of by JERMAIN W. *
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Answer by slidup.caFlagThank you for your feedback Spencer! SLID'UP Team
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Very good product
Review of , following an experience of by JOE M. *
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Answer by slidup.caFlagThank you for your feedback Gang! SLID'UP Team
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Fast delivery, exactly as described
Review of , following an experience of by LEILA L. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Doug! SLID'UP Team
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Fast shipping. Product as advertised.
Review of , following an experience of by YESSENIA M. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Sara! SLID'UP Team
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Easy process to order and received with in a week
Review of , following an experience of by KIERAN Z. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Tim! SLID'UP Team
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I had to order replacement rollers for one door, super easy to find correct rollers. The whole process from finding site and placing order was completed in less than 15 minutes. Parts arrived on time and were exactly what I needed.
Review of , following an experience of by FABIOLA R. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Bruce! SLID'UP Team
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Fast shipping, ease of installation and good quality ! Love my new barn door on that rail !
Review of , following an experience of by ARIC W. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Nicolas! SLID'UP Team
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L'entreprise est située à 5 minutes de chez moi. On m'exige toutefois de payer la pleine livraison et refuse que j'aille moi-même chercher le produit. Même chose pour le retour
Review of , following an experience of by CAROLE F. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagMerci pour votre retour Marie-Ève. Malheureusement, nous ne sommes pas un magasin, d'un point de vue légal, il nous est interdit d'accueillir des clients dans nos locaux. L'équipe SLID'UP
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Excellent product
Review of , following an experience of by WENDELL Q. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Vincent! SLID'UP Team
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Excellent service. Order and delivery were very efficient
Review of , following an experience of by GABE R. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Peter! SLID'UP Team
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Great product, fantastic shipping, all around a one
Review of , following an experience of by PERCIVAL M. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Russell! SLID'UP Team
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Product was as described and worked perfectly. Detailed description and measurements made the installation easy.
Review of , following an experience of by LAFAYETTE P. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Christopher! SLID'UP Team
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Emailed in my questions. Got a very timely reply. Placed my order and received it a few days later at my home in Sask. Seemless.
Review of , following an experience of by JESSICA P. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Stewart! SLID'UP Team
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I purchased the soft close unit but the CSR did not tell me that it only works with there track the unit was useless to me
Review of , following an experience of by TERRY H. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Walter! I am sorry that our CSR did not remind you this information. You can also find it on the product description on the product sheet. SLID'UP Team
Answer by Terry HFlagThat’s great I still believe your CSR should have mentioned it to me or at least question me if I had purchased the track from your company not even an after thought.
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not applicable.
Review of , following an experience of by VITA K. *
*Pseudonymized data at the request of the author
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Easy site to navigate
Review of , following an experience of by ELLEN C. *
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Answer by slidup.caFlagThank you for your feedback Dan! SLID'UP Team
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Hard to find item, fast delivery, and just what I needed.
Review of , following an experience of by YESENIA B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Betty! SLID'UP Team
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website was easy navigate and place an order, well layed out. Product was exactly as pictured
Review of , following an experience of by KRISTY M. *
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Answer by slidup.caFlagThank you very much for your feedback Paul! SLID'UP Team
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Easy install. Easy to Mount. Rolls like on air with zero sound. My next one is the same!
Review of , following an experience of by KRIS M. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Hans! SLID'UP Team
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They should provide a better return policy
Review of , following an experience of by EINO B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagWe are sorry that you are disappointed about our return policy. SLID'UP Team
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Great product and fast delivery!
Review of , following an experience of by THURMAN B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Nektarios! SLID'UP Team
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I was able to find and order the closet hardware that I needed. The order was filled and shipped quickly and was at my door within days.
Review of , following an experience of by LAMBERT W. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Marc! SLID'UP Team
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As other slidup products the hardware is excellent and easy to install. The only negative is that I could not purchase the sliding hardware separately from the pocket door hardware, which is what I wanted. Please offer your rails and rollers separately in the future.
Review of , following an experience of by SHERMAN L. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Larry! Indeed, we do not offer the items separately for our pocket door hardware SLID'UP 2200 but we do for a lot of other hardware that can be used for a pocket door too. SLID'UP Team
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Product is definitely 5 stars. Last order was missing parts, I contacted them and they over nighted them down to me. Excellent customer service. I am waiting on a small refund offered to me for an issue with an earlier order, hence the 4 star review.
Review of , following an experience of by OSVALDO K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Jeff! I will ask our customer service to get back to you quickly about the refund. SLID'UP Team
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Great product. Great service. We love ordering from SlidUp
Review of , following an experience of by DORIAN O. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Raymond! SLID'UP Team
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Iam very happy with the Service you guys provide specialy answering E mails so quick And shipping was great and quick Thank you The wep page was very easy to handle without any difgicultys
Review of , following an experience of by DAWN K. *
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Answer by slidup.caFlagThank you very much for your feedback Artur! SLID'UP Team
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Delivery was a little longer than expected. but otherwise good service and excellent product.
Review of , following an experience of by DAKOTA J. *
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Answer by slidup.caFlagThank you for your feedback Brian! SLID'UP Team
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I ordered from Slid’Up and Purolator damaged some of my items during delivery. I contacted Slid’Up and they made things right. I appreciate their great customer service and efforts. Their products are also great quality as well, so I would definitely reuse them and I highly recommend them to anyone who’s looking for sliding door hardware that comes with great service! Thank you Slid’Up!!!
Review of , following an experience of by MOHAMMAD B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Tan, we appreciate it! SLID'UP Team
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The product was just as described, shipped very fast. Overall very happy with my purchase
Review of , following an experience of by ELEAZAR S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Dave! SLID'UP Team
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The quality of the product is far superior than the ones that you find at the mega stores. The product was received in perfect condition and very well packed. All parts are sturdy and well built. My only concern is that I received 2 of the door stoppers damaged.
Review of , following an experience of by NELS N. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Rajan! I am sorry about the door stoppers. Did you contact our customer service so we could ship you 2 new door stoppers? SLID'UP Team
Answer by Nels NFlagHi.....I have just finished the installation and i have 3 bad stoppers now. I intended to contact you guys once the job was completed....i would highly appreciate if you can send me 3 stoppers and i can post you back the bad ones if you require. Thanks
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Received my product all in great condition. Very happy.
Review of , following an experience of by HARLEY C. *
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Answer by slidup.caFlagThank you for your feedback Ted! SLID'UP Team
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All Good
Review of , following an experience of by FLOY D. *
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Answer by slidup.caFlagThank you for your feedback Robert! SLID'UP Team
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Exactly what I was looking for in brick and mortar stores but didn’t find. Thanks for slid up: I finally found!
Review of , following an experience of by LUZ B. *
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Answer by slidup.caFlagThank you for your feedback Jonathan! SLID'UP Team
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Easy transaction, quick delivery and the products are exactly what I needed. No more needs to be said.
Review of , following an experience of by SUMMER S. *
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Answer by slidup.caFlagThank you for your feedback Jeffrey! SLID'UP Team
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nice product so far. easy to install. way better than the stuff you find at the big stores.
Review of , following an experience of by ELWIN P. *
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Answer by slidup.caFlagThank you for your feedback William! SLID'UP Team
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Haven't fully installed, but hardware is quality. Relatively easy to install once leveled. Instructions leave a bit too much to the imagination a could be better for less experienced installers. Otherwise really happy with the purchase. Haven't installed the door but everything looks sound.
Review of , following an experience of by LOUIE N. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Lior! SLID'UP Team
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Website with valuable information, quick to ship and prices were reasonable
Review of , following an experience of by CHADD O. *
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Answer by slidup.caFlagThank you for your feedback Gaspard! SLID'UP Team
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works good
Review of , following an experience of by GARRETT B. *
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Answer by slidup.caFlagThank you for your feedback Yvon! SLID'UP Team
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Ordered twice from here and I gotta say, the rails are of good quality. Rollers are smooth easy to install and customer service was very helpful.
Review of , following an experience of by ZACHERY R. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback David! SLID'UP Team
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Loved everything about the process. Easy site to navigate and staff were quick to answer my questions.
Review of , following an experience of by RICHMOND S. *
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Answer by slidup.caFlagThank you very much for your feedback Dave! SLID'UP Team
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Easy to use website and extremely fast shipping
Review of , following an experience of by TOBY S. *
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Answer by slidup.caFlagThank you for your feedback Zach! SLID'UP Team
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Ordered on line; all very easy.
Review of , following an experience of by MAXIE B. *
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Answer by slidup.caFlagThank you for your feedback Jim! SLID'UP Team
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With a bit of research, I figured out what I needed without problems; ordering was smooth, and it arrived quickly. Overall, very simple to install despite my first time installing a sliding closet door.
Review of , following an experience of by LERA K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Daniel! SLID'UP Team
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The site was clear and easy to navigate, customer service quickly answered my phone call and question about shipping and the product was delivered in a timely manner.
Review of , following an experience of by ANNIE P. *
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Answer by slidup.caFlagThank you very much for your feedback Athal! SLID'UP Team
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Very fast turn around after order was placed.
Review of , following an experience of by LAURA S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Karl! SLID'UP Team
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Very efficient and easy to use web site. Delivery of various orders at different times were all quick well packaged.
Review of , following an experience of by JORDAN S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Larry! SLID'UP Team
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Good installation video
Review of , following an experience of by DOUGLAS N. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Yuriy! SLID'UP Team
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Product was great and installed easily! Great hardware for solid core doors!!! Arrived on time which is great these days!!
Review of , following an experience of by ABNER Y. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Don! SLID'UP Team
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Spoke with a representative before ordering who answered my questions and helped me get the right products.
Review of , following an experience of by MIREILLE S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Henry! SLID'UP Team
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a+++++++++++++++++++++++++++++++++++++
Review of , following an experience of by LESSIE S. *
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Answer by slidup.caFlagThank you very much for your feedback Marc! SLID'UP Team
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Order process was straightforward.
Review of , following an experience of by ROCIO O. *
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Answer by slidup.caFlagThank you for your feedback Peter! SLID'UP Team
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Very easy to navigate site in order to order
Review of , following an experience of by KACI L. *
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Answer by slidup.caFlagThank you very much for your feedback Janet! SLID'UP Team
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Excellent!
Review of , following an experience of by DONNELL H. *
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Answer by slidup.caFlagThank you for your feedback Joan! SLID'UP Team
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Very easy install with my custom doors. High quality hardware and clear instructions in package. I had my tracks custom cut and they were exact dimensions I requested. Customer service called to confirm my order and we’re friendly and helpful.
Review of , following an experience of by ANNE W. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Bruce, we appreciate it! SLID'UP Team.
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très bon service a la clientèle
Review of , following an experience of by LISA K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagMerci beaucoup pour votre retour Vincent ! L'équipe SLID'UP.
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Super nice !
Review of , following an experience of by CITLALLI G. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Carl! SLID'UP Team
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Excellent product, only minor production flaws. Interesting to see how well it holds up over time.
Review of , following an experience of by WEBSTER W. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Cameron! SLID'UP Team
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Works well. No issues at all. Worth the money. I am just sorry that I didn’t know about slideup before , there would be no need to redo. Delivered on time.
Review of , following an experience of by CLINT B. *
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Answer by slidup.caFlagThank you very much for your feedback Peter! SLID'UP Team
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Simple Fast and good product
Review of , following an experience of by HELLEN K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback François! SLID'UP Team
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The company was very responsive and help with the order so that was greatly appreciated. However, a couple of things to note one each object. Otherwise I’d say solid system from a very responsive company but too many little issues that I unfortunately can’t give it more than 3 stars
Review of , following an experience of by FLORENCIO K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Lars! I am sorry about the issues that you had. I will look at your products reviews and share them with the technical team. SLIDU'P Team
Answer by Florencio KFlagThank you. As I said, you guys have been very responsive and that is highly unusual in this line of work so that is very much appreciated. I will say the kit overall works very well. It was just some inconsistencies in the drilled holes and that I for the life of my cannot attach the aluminum valance as it’s too tight.
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Easy to use.
Review of , following an experience of by MURIEL B. *
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Answer by slidup.caFlagThank you for your feedback Sebastian! SLID'UP Team
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Arrived quick - works for our needs
Review of , following an experience of by LUNA V. *
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Answer by slidup.caFlagThank you for your feedback Kim! SLID'UP Team
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We were so excited to find a company that could supply parts for the accordian door that we needed, as the company we bought them from won't help or don't care to help so this was amazing to find someone who had the item we needed.
Review of , following an experience of by ADRIANA W. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Bonnie! SLID'UP Team
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satisfied, it came quickly
Review of , following an experience of by ELADIO B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Robert! SLID'UP Team
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super easy description of products, great service, fast delivery, really happy to have ordered locally
Review of , following an experience of by GERTRUDE B. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Jelena! SLID'UP Team
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Wrong parts came, they still haven't responded to the issue
Review of , following an experience of by ARVILLA S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback! You advised us about this mistake on Saturday 13th, same day as your review. Unfortunately we are not open on the weekends. So I asked our customer service team to call you back and send you the right parts on Monday 15th. According to our carrier information, you should have received them on Tuesday 16th. SLID'UP Team
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received order next day well ahead of schedule - track is solid, rollers super smooth - very impressed all around.
Review of , following an experience of by PRICE S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Matthew! SLID'UP Team
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I was looking for an outdoor barn door rail. Not only did I find one with Slid Up, it was delivered very quickly and arrived in perfect condition. I’m also happy that it’s manufactured in Canada.
Review of , following an experience of by MAYE H. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Derek! SLID'UP Team
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Good service! Thank you!
Review of , following an experience of by VAN F. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Ginette! SLID'UP Team
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The site was easy to navigate and the order came very quickly.
Review of , following an experience of by CIARA K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Donna! SLID'UP Team
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Was somewhat difficult navigating the website looking for parts, delivery time was good but the tracking code link did not work.
Review of , following an experience of by EMMITT K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Duane! I am sorry for these inconveniences. Next time, do not hesitate to call us, we can help you find the best products for your project and we can also help you about the tracking number. SLID'UP Team
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Excellent product-Easy to assemble & install.
Review of , following an experience of by YADIRA K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback! SLID'UP Team
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Very satisfied with service and quality
Review of , following an experience of by ROCKY H. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Serghei! SLID'UP Team
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The supplier met the shipping time frame as indicated. Very well packaged. Thanks!!!
Review of , following an experience of by BRAYAN R. *
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Answer by slidup.caFlagThank you very much for your feedback Rajnish! SLID'UP Team
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The staff were great in helping me find the right product for my application. Everything was shipped in a quick manner and arrived well packaged and in perfect condition.
Review of , following an experience of by JACYNTHE L. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Paul! SLID'UP Team
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Perfect product. I never write these reviews. If you are doing a custom install with doors that aren’t standard height or width etc… this is your product.
Review of , following an experience of by ESMERALDA C. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Dan! SLID'UP Team
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Fast shipping. High quality product
Review of , following an experience of by CHRISTOP K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback! SLID'UP Team
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Great service and great product !
Review of , following an experience of by MERRITT M. *
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Answer by slidup.caFlagThank you very much for your feedback Stéphane! SLID'UP Team
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This is the second time I order from this company. Quality products at a fair price with fast delivery. Nice work guys!
Review of , following an experience of by FREDERIQUE L. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Andre! SLID'UP Team
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This track works really well. The track would be a 5 stars if the rail was 1/2" bigger. We had to shim the track to keep the doors in the track. The doors slide smoothly & easily on the track.
Review of , following an experience of by COTY K. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Bonnie! We are sorry that you had to shim the track. Unfortunately, with the production of tracks, our track lengths can have a tolerance of +3/4”. SLID'UP Team
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No problems. Site was easy to navigate.
Review of , following an experience of by CANDACE B. *
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Answer by slidup.caFlagThank you very much for your feedback Dan! SLID'UP Team
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The site was easy to navigate and the product I was looking for was accurately and clearly described
Review of , following an experience of by DARWIN O. *
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Answer by slidup.caFlagThank you very much for your feedback Edward! SLID'UP Team
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really great product easy to install, totally recommend it
Review of , following an experience of by LOUVENIA G. *
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Answer by slidup.caFlagThank you very much for your feedback Daniel! SLID'UP Team
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I needed to replace the standard hardware for a heavy bifold door. The old hardware was not strong enough for the weight of the bifold door (solid oak). I finally found what I was looking for on the Slid'Up website. Ordering was easy and delivery was quick. I received it the next day. Instructions were easy enough to follow.
Review of , following an experience of by LEANNA S. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback Brian! SLID'UP Team
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Great customer service. I had the pleasure of communicating with one of the customer service rep Stella a few times. She was quick to reply and very knowledgeable. I will be a customer in the future again. Thank you.
Review of , following an experience of by ALISHA T. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you very much for your feedback Kurt! SLID'UP Team
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I found I had to dig for parts related to the track I have a little harder than I expected.
Review of , following an experience of by KASANDRA F. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback! I am sorry about that. We worked on it and should publish a new version of our website very soon. It should be easier to find products. SLID'UP Team
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easy to order, fast to ship
Review of , following an experience of by LILLA H. *
*Pseudonymized data at the request of the author
Answer by slidup.caFlagThank you for your feedback David! SLID'UP Team
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The website was so easy to understand and navigate. Delivery and product quality was amazing, they implemented my requests without issue. Totally recommend Slid'Up!
Review of , following an experience of by WESTLEY M. *
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Answer by slidup.caFlagThank you very much for your feedback Todd! SLID'UP Team
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Good company -quick service. The shipper lost or didn't have my phone number so it took a while to get the product. Slid'up followed up and got them moving. Good customer follow up.
Review of , following an experience of by LANCE M. *
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Answer by slidup.caFlagThank you for your feedback James! SLID'UP Team
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Good company - quick service.
Review of , following an experience of by ORAL S. *
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Answer by slidup.caFlagThank you for your feedback James! SLID'UP Team
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Good product and quick service.
Review of , following an experience of by ELYSSA B. *
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Answer by slidup.caFlagThank you for your feedback Pierre! SLID'UP Team
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Very clear information for all the products.
Review of , following an experience of by LILLA H. *
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Answer by slidup.caFlagThank you for your feedback Michael! SLID'UP Team
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Navigation: Don't remember. Service & delivery: excellent.
Review of , following an experience of by MYRON K. *
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Answer by slidup.caFlagThank you for your feedback James! SLID'UP Team
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