slidup.ca

Customer reviews for slidup.ca

4.8 / 5 1

Calculated from 63 reviews obtained over the last 12 months

536 reviews since 21/08/2018

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Information slidup.ca

  • Company

    MANTION Canada

  • Description

    SLID'UP is the specialist of sliding door systems and hardware in North America. Our team of specialists is available to help you plan, design and achieve your sliding door project.

  • Address

    360 Séminaire Nord Boulevard Unit 12 J3B 5L1 Saint-Jean-Sur-Richelieu

  • Website

    https://slidup.ca

  • Category

    Home and garden

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Customer reviews

  • 5 / 5 1
    Edit Flag

    My expeirence has been very pleasant and flowed very effiecentlty

    Review of , following an experience of by *

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    Answer by slidup.ca
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    Thank you for your feedback William, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Customer service is key thanks to Chloe I'm satisfied at 100% from questions, to delivery and the follow up was greatly appreciated.

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Paris, we appreciate it! HSS Team

  • 4 / 5 1
    Edit Flag

    Service très rapide et installation facile. J'ai installé le système Slid-up 1300 pour une porte coulissante extérieure et le tout fonctionne à merveille pour le moment. Très silencieux, discret et joli comparativement aux rails style grange des grandes surfaces. Cela dit, la quincaillerie est plutôt petite et elle semble fragile a priori pour quelque chose qui supporte soi-disant jusqu'à 130lbs/porte; j'ai bien hâte de voir si tout va résister à l'hiver québécois et au temps. À mon avis, il serait intéressant de développer un «stopper» pouvant se glisser dans le rail directement. Je recommande fortement pour le prix.

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    Answer by slidup.ca
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    Merci pour votre retour Philippe ! Je vais faire part de vos retours au service concerné. HSS Team

  • 5 / 5 1
    Edit Flag

    The order arrived quickly and was just as described. I don't yet have an opinion on how durable it may be or just how well it works, but I have great hopes for it.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Wayne! Do not hesitate if you have any questions. HSS Team

  • 5 / 5 1
    Edit Flag

    First shipment got lost or stolen. They gave me absolutely no problems and shipped another order immediately. Received in 2 days as promised and even followed up to see if I was satisfied. Would definitely del with them again. Thanks

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Bo, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Livraison rapide, produits de très bonnes qualité.

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    Answer by slidup.ca
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    Merci pour votre retour Benoit ! HSS Team

  • 4 / 5 1
    Edit Flag

    Finding the right product and placing the order was excellent. There was however a problem with delivery. When the product arrived, the packaging was damaged and the rail had been bent in two directions. I believe this is the couriers fault and not the supplier. There was also a nut missing from one of the pieces of equipment. I have managed to straighten the rail as far as possible and I can get a nut. For future reference, make sure that all the components are packaged and ensure the courier is more careful with the package. The packaging is robust so clearly, it was hit by something heavy as it was broken in half.

    Review of , following an experience of by *

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Paul! Next time do not hesitate to contact us, we would have send you the missing item and a new track. Unfortunately, it is our carrier fault. We are very sorry about that. HSS Team

    Answer by Saige B
    Flag

    Hi again, it has been some time since I received this product and I have only just tried to install it. I thought I could pull the track straight when I fitted it. Unfortunately, it is pulling the subframe out of alignment so is rendering it unusable. I therefore need to order a new track for the slip'up 140 bi-fold door hardware kit. Would you please confirm the part reference for the track so I can re-order the correct one for this system. Thank Paul M PS, the rest of the product is excellent

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  • 5 / 5 1
    Edit Flag

    Like the service. Still learning more about their product other than just the other head slides

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Gabriel! HSS Team

  • 4 / 5 1
    Edit Flag

    Great product but the instructions could be a little more detailed. But good strong product

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Justin! I will forward your comment on the instructions to the concerned department. HSS Team

  • 5 / 5 1
    Edit Flag

    Wonderful, easy to install, good quality. Delivery was fast and accurate. I recomand your product without any hesitation. I'm french so i might have made some mist spelling.

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    Answer by slidup.ca
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    Merci beaucoup pour votre retour Lucie, il est très important pour nous ! HSS Team

  • 5 / 5 1
    Edit Flag

    good and fast

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Martin! HSS Team

  • 4 / 5 1
    Edit Flag

    Reliable materials. The instruction is not very clear for DIY persons. Good buy. Thanks

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Dick! I will forward your comment on the instructions to the department concerned. HSS Team

  • 5 / 5 1
    Edit Flag

    Answered my questions before I placed order. Extra long track arrived fast.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Raymond! HSS Team

  • 5 / 5 1
    Edit Flag

    I recommend Homeslidingsystems; customer friendly internet ordering system, prompt responses when you email them, fast deliveries, allover good ... keep up the great service!

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Gerry, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Received the order on time even with a problem with the address, they made a special effort to get the information corrected and shipped on time. The rail is perfect, exactly what I needed

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    Answer by slidup.ca
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    Thank you for your feedback Charles, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Smooth and prompt transaction. Merci.

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    Answer by slidup.ca
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    Merci pour votre retour Richard ! HSS Team

  • 5 / 5 1
    Edit Flag

    Excellent service, excellent product. Have not completed installation yet but looks really good. Thanks.

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Jeff, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Easy install smooth sliding

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Darren! HSS Team

  • 5 / 5 1
    Edit Flag

    Great product fast delivery!

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    Answer by slidup.ca
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    Thank you very much for your feedback Phil! HSS Team

  • 5 / 5 1
    Edit Flag

    Quick customer service, solid product, arrived well packaged.

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Steven, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Rails slide amazingly, very robust material.

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Walid, we appreciate it! HSS Team

  • 4 / 5 1
    Edit Flag

    Quick prompt and as ordered.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Mark! HSS Team

  • 5 / 5 1
    Edit Flag

    Facile à installer et fonctionne très bien! Vraiment satisfaite de mon achat!

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    Answer by slidup.ca
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    Merci beaucoup pour votre retour Mylène ! HSS Team

  • 5 / 5 1
    Edit Flag

    Order was straight forward. Came in a reasonable length of time. Install was as per instructions

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    Answer by slidup.ca
    Flag

    Thank you for your feedback John, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Great stuff. Works perfectly.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Andres! HSS Team

  • 5 / 5 1
    Edit Flag

    La navigation sur le site est pratique, sa version française est fonctionnelle. La livraison rapide et les marchandises sont bien emballées. Bonne service.

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    Answer by slidup.ca
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    Merci beaucoup pour votre retour Valentin, il est très important pour nous ! HSS Team

  • 5 / 5 1
    Edit Flag

    Prompt shipping, well packaged

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    Answer by slidup.ca
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    Thank you for your feedback Ryan! HSS Team

  • 5 / 5 1
    Edit Flag

    Great!

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    Answer by slidup.ca
    Flag

    Merci beaucoup pour votre retour Marc-Olivier ! HSS Team

  • 5 / 5 1
    Edit Flag

    Pre-sale response to questions was great. The order was serviced promptly and arrived on time and in good condition.

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    Answer by slidup.ca
    Flag

    Thank you very much for your feedback Ian, we appreciate it! HSS Team

  • 4 / 5 1
    Edit Flag

    Happy with the fast delivery and clear instructions for installation of our sliding door tracks.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Jason, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    The product arrived quickly and installed easily in my application.

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    Answer by slidup.ca
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    Thank you for your feedback Rob, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Merci pour la rapidité de la livraison et de votre suivis! Nous n'avons toujours pas installé le système encore mais nous allons le faire dans les prochains jours. Je vous contact si jamais nous avons des questions.

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    Answer by slidup.ca
    Flag

    Merci pour votre retour Maude ! N'hésitez pas si vous avez des questions. HSS Team

  • 4 / 5 1
    Edit Flag

    I found the site easy to navigate. I did have a question and was able to easily find the contact information. The response to my questions was very quick. Thank you.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Michelle! HSS Team

  • 5 / 5 1
    Edit Flag

    Good selection, competative prices and fast delivery service.

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    Answer by slidup.ca
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    Thank you for your feedback Mark! HSS Team

  • 4 / 5 1
    Edit Flag

    The service was very good. There was a problem with the oval flush handles that I purchased. The chrome cover plates needed to be bent straight before they would lock to the base. When I phoned Home Sliding Systems they offered to send me replacements at no charge if I continued to have a problem with the handles.

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    Answer by slidup.ca
    Flag

    Thank you for your feedback Frank, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Service très rapide et commande exacte!

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    Answer by slidup.ca
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    Merci pour votre retour Valérie ! HSS Team

  • 4 / 5 1
    Edit Flag

    System works quite well, however the instructions are fairly useless, they need to actually include measurements. The details for spacing rails for different door thickness would be helpful

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    Answer by slidup.ca
    Flag

    Thanks for your feedback Bruce! I will forward your comment to the concerned department. HSS Team

  • 5 / 5 1
    Edit Flag

    I'm happy with the quality of the product. I was looking locally for something and everything I found was very crude and very expensive. Happy to have found this company!

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    Answer by slidup.ca
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    Thank you very much for your feedback Geoffrey, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Very good product, definitely recommend.

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    Answer by slidup.ca
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    Thank you for your feedback Pascal! HSS Team

  • 5 / 5 1
    Edit Flag

    Excellent service. My requirements were non-standard and I had a number of questions after looking at the online information. I emailed the questions with a scan of my design and after a couple of back and forth sessions to clarify the design I had a complete parts list. I simply placed the order on-line, told them how long the rails needed to be in the comments section and 4 days later the whole kit arrived. I even received an email from them confirming that they had noted the custom length. Special thanks to Chloe and Stella for their help.

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    Answer by slidup.ca
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    Thank you very much for your feedback Gavin, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Site navigation is very simple and easy. I wish I knew about this company sooner. I bought sliding door track through Amazon. It is excellent quality. I wish track came with all of necessary mounting brackets as a kit. Found the company website after I started looking for mounting brackets. Shipping of hardware was very fast. I am impressed with all of the products on the website and homeslidingsystems.ca will be my go to website when I need sliding door hardware

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    Answer by slidup.ca
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    Thanks again for your feedback Andrew, we really appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    The people were very dedicated to help us figure out the right product, we placed the order and we picked it up, it was ready.

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    Answer by slidup.ca
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    Thanks for your feedback Michel! HSS Team

  • 5 / 5 1
    Edit Flag

    Chloe was great the product was perfect and the shipping was great. Would like to have the wheel bearings identified for front and back doors on dual hanging is all.

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    Answer by slidup.ca
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    Thanks for your feedback Larry, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Hime Sliding Systems was great to deal with. I ordered online and they shipped the next day. The hardware I ordered was excellent. I would definitely recommend them to anyone looking for sliding door hardware.

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    Answer by slidup.ca
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    Thank you very much for your feedback Roger, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Excellent from start to finish, great product and product knowledge

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    Answer by slidup.ca
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    Thank you for your feedback Wayne, we really appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Great proucts, Fast shipping!I will buy from them again !

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    Answer by slidup.ca
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    Thank you very much for your feedback Mark! HSS Team

  • 5 / 5 1
    Edit Flag

    Easy to order with excellent customer service follow up.

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    Answer by slidup.ca
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    Thank you for your feedback Joanne, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Quick, easy, good pricing, arrived on time. Couldn't ask for much more!

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    Answer by slidup.ca
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    Thanks for your feedback Kevin, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Quick shipping. Good product.

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    Answer by slidup.ca
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    Thank you for your feedback Camil! HSS Team

  • 5 / 5 1
    Edit Flag

    The product description was good and ordering for delivery was very easy. Product is very good quality and was easy to assemble and install. The only drawbacks I would say are that the assembly/install instructions (pictures only) can be a little confusing, and that it would have been nice to see the balance shown as a "customers also ordered" or be recommended (so as to save a second shipping cost and delay). Overall, I will certainly order here again and am very satisfied with my purchase(s).

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    Answer by slidup.ca
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    Thanks for your feedback Stephen! I will forward it to the relevant departments. HSS Team

  • 5 / 5 1
    Edit Flag

    GREAT STUFF!

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    Answer by slidup.ca
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    Thanks for your feedback Kevin! HSS Team

  • 5 / 5 1
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    Really top quality

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    Answer by slidup.ca
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    Thank you for your feedback Simon! HSS Team

  • 5 / 5 1
    Edit Flag

    I will definitely use and buy more from them. The quality and customer service is Top of the line.

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    Answer by slidup.ca
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    Thank you very much for your feedback Robert! HSS Team

    Answer by Elmo M
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    My pleasure I will recommend you highly

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  • 5 / 5 1
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    Fantastic product plus great customer service. Highly recommend using home sliding system

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    Answer by slidup.ca
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    Thank you very much for your feedback Diego, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Excellent product, fast delivery. Highly recommend Home Sliding Systems.

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    Answer by slidup.ca
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    Thank you for your feedback Marcel!

  • 5 / 5 1
    Edit Flag

    I have nothing but positive feedback from the time I started looking at your product,till it was delivered at my door was easy and well explained,delivery time was spot on and fast and the quality of the product that I ordered is top notch and well packaged ,no damage.I am sure I will be ordering from you again

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    Answer by slidup.ca
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    Thank you so much for your feedback Ronald, we appreciate it!

  • 5 / 5 1
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    Customer service was very helpful in addition to very quick delivery of product. Very reasonably priced.

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    Answer by slidup.ca
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    Thank you for your feedback Ernie, we appreciate it! HSS Team

  • 5 / 5 1
    Edit Flag

    Have ordered several times from this site and have found them to be efficient, reliable and on time

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    Answer by slidup.ca
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    We appreciate your feedback Anthony, thank you! HSS Team

  • 4 / 5 1
    Edit Flag

    I ended up not using the slides and didn't want the hassle/cost of returning them so i'm stuck with them.. Next time i will buy from a local store

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    Answer by slidup.ca
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    We are sorry to read that, but thanks for your feedback Royce! HSS Team

  • 1 / 5 1
    Edit Flag

    does not stand behind their products

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    Answer by slidup.ca
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    Jonathan, we are sorry for your bad experience. Don't hesitate to reach us so we can talk about it. HSS Team

  • 4 / 5 1
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    One of six have been installed. No fuss no muss.

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    Answer by slidup.ca
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    Thank you for your feedback Donald! HSS Team

  • 5 / 5 1
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    Very good products and wonderful service.

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    Answer by slidup.ca
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    We appreciate your feedback Paula, thank you very much! HSS Team

  • 5 / 5 1
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    service is great and staff very friendly will buy again

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    Answer by slidup.ca
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    Thank you for your feedback Roger. See you soon! HSS Team

    Answer by Ken K
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    you are welcome

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  • 5 / 5 1
    Edit Flag

    Customer service is excellent - prompt replies to questions before and after purchase. Delivery was quick. Product is light years ahead of the normal bifold door hardware available from big box stores.

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    Answer by slidup.ca
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    Thank you very much for your feedback Rob, we appreciate it! HSS Team

  • 5 / 5 1
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    Easy to order and arrived well-packaged.

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    Answer by slidup.ca
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    Thank you for your feedback Roland! HSS Team

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