Customer reviews for slidup.ca

Customer reviews

• 5 / 5

  

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  My expeirence has been very pleasant and flowed very effiecentlty

  Review of 6/1/20, following an experience of 5/1/20 by VINCENZA J. *

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  Thank you for your feedback William, we appreciate it! HSS Team

• 5 / 5

  

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  Customer service is key thanks to Chloe I'm satisfied at 100% from questions, to delivery and the follow up was greatly appreciated.

  Review of 6/1/20, following an experience of 4/29/20 by DANNY T. *

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  Thank you very much for your feedback Paris, we appreciate it! HSS Team

• 4 / 5

  

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  Service très rapide et installation facile. J'ai installé le système Slid-up 1300 pour une porte coulissante extérieure et le tout fonctionne à merveille pour le moment. Très silencieux, discret et joli comparativement aux rails style grange des grandes surfaces. Cela dit, la quincaillerie est plutôt petite et elle semble fragile a priori pour quelque chose qui supporte soi-disant jusqu'à 130lbs/porte; j'ai bien hâte de voir si tout va résister à l'hiver québécois et au temps. À mon avis, il serait intéressant de développer un «stopper» pouvant se glisser dans le rail directement. Je recommande fortement pour le prix.

  Review of 5/29/20, following an experience of 5/14/20 by VAUGHN H. *

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  Answer by slidup.ca

  

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  Merci pour votre retour Philippe ! Je vais faire part de vos retours au service concerné. HSS Team

• 5 / 5

  

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  The order arrived quickly and was just as described. I don't yet have an opinion on how durable it may be or just how well it works, but I have great hopes for it.

  Review of 5/27/20, following an experience of 5/11/20 by ABDIEL K. *

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  Answer by slidup.ca

  

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  Thank you for your feedback Wayne! Do not hesitate if you have any questions. HSS Team

• 5 / 5

  

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  First shipment got lost or stolen. They gave me absolutely no problems and shipped another order immediately. Received in 2 days as promised and even followed up to see if I was satisfied. Would definitely del with them again. Thanks

  Review of 5/27/20, following an experience of 5/11/20 by CLEVELAND S. *

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  Thank you for your feedback Bo, we appreciate it! HSS Team

• 5 / 5

  

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  Livraison rapide, produits de très bonnes qualité.

  Review of 5/26/20, following an experience of 5/11/20 by DANA S. *

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  Merci pour votre retour Benoit ! HSS Team

• 4 / 5

  

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  Finding the right product and placing the order was excellent. There was however a problem with delivery. When the product arrived, the packaging was damaged and the rail had been bent in two directions. I believe this is the couriers fault and not the supplier. There was also a nut missing from one of the pieces of equipment. I have managed to straighten the rail as far as possible and I can get a nut. For future reference, make sure that all the components are packaged and ensure the courier is more careful with the package. The packaging is robust so clearly, it was hit by something heavy as it was broken in half.

  Review of 5/25/20, following an experience of 4/24/20 by SAIGE B. *

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  Answer by slidup.ca

  

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  Thank you for your feedback Paul! Next time do not hesitate to contact us, we would have send you the missing item and a new track. Unfortunately, it is our carrier fault. We are very sorry about that. HSS Team

  Answer by Saige B

  

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  Hi again, it has been some time since I received this product and I have only just tried to install it. I thought I could pull the track straight when I fitted it. Unfortunately, it is pulling the subframe out of alignment so is rendering it unusable. I therefore need to order a new track for the slip'up 140 bi-fold door hardware kit. Would you please confirm the part reference for the track so I can re-order the correct one for this system. Thank Paul M PS, the rest of the product is excellent

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• 5 / 5

  

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  Like the service. Still learning more about their product other than just the other head slides

  Review of 5/21/20, following an experience of 4/20/20 by HOBART T. *

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  Answer by slidup.ca

  

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  Thank you for your feedback Gabriel! HSS Team

• 4 / 5

  

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  Great product but the instructions could be a little more detailed. But good strong product

  Review of 5/20/20, following an experience of 5/5/20 by ROWLAND W. *

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  Answer by slidup.ca

  

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  Thank you for your feedback Justin! I will forward your comment on the instructions to the concerned department. HSS Team

• 5 / 5

  

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  Wonderful, easy to install, good quality. Delivery was fast and accurate. I recomand your product without any hesitation. I'm french so i might have made some mist spelling.

  Review of 5/20/20, following an experience of 5/4/20 by NORVAL D. *

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  Answer by slidup.ca

  

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  Merci beaucoup pour votre retour Lucie, il est très important pour nous ! HSS Team

• 5 / 5

  

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  good and fast

  Review of 5/18/20, following an experience of 4/20/20 by OSBORNE Z. *

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  Thank you for your feedback Martin! HSS Team

• 4 / 5

  

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  Reliable materials. The instruction is not very clear for DIY persons. Good buy. Thanks

  Review of 5/18/20, following an experience of 5/1/20 by BENEDICT S. *

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  Thank you for your feedback Dick! I will forward your comment on the instructions to the department concerned. HSS Team

• 5 / 5

  

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  Answered my questions before I placed order. Extra long track arrived fast.

  Review of 5/18/20, following an experience of 5/1/20 by WALLACE K. *

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  Thank you for your feedback Raymond! HSS Team

• 5 / 5

  

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  I recommend Homeslidingsystems; customer friendly internet ordering system, prompt responses when you email them, fast deliveries, allover good ... keep up the great service!

  Review of 5/6/20, following an experience of 4/20/20 by MARLIN H. *

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  Answer by slidup.ca

  

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  Thank you very much for your feedback Gerry, we appreciate it! HSS Team

• 5 / 5

  

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  Received the order on time even with a problem with the address, they made a special effort to get the information corrected and shipped on time. The rail is perfect, exactly what I needed

  Review of 5/5/20, following an experience of 4/20/20 by JANIYA H. *

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  Thank you for your feedback Charles, we appreciate it! HSS Team

• 5 / 5

  

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  Smooth and prompt transaction. Merci.

  Review of 4/30/20, following an experience of 4/15/20 by DUDLEY T. *

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  Merci pour votre retour Richard ! HSS Team

• 5 / 5

  

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  Excellent service, excellent product. Have not completed installation yet but looks really good. Thanks.

  Review of 4/30/20, following an experience of 4/16/20 by JULIO P. *

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  Answer by slidup.ca

  

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  Thank you very much for your feedback Jeff, we appreciate it! HSS Team

• 5 / 5

  

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  Easy install smooth sliding

  Review of 4/27/20, following an experience of 4/12/20 by STEPHANY R. *

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  Answer by slidup.ca

  

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  Thank you for your feedback Darren! HSS Team

• 5 / 5

  

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  Great product fast delivery!

  Review of 4/27/20, following an experience of 4/11/20 by BOBBIE C. *

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  Answer by slidup.ca

  

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  Thank you very much for your feedback Phil! HSS Team

Reviews displayed in chronological order