Customer reviews for rvezy.com

Customer reviews

• 5 / 5

  

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  Everything worked out wonderfully again. This is the second time we’ve rented from RVezy and won’t hesitate to do it a third time.

  Review of 9/11/24, following an experience of 4/5/24 by CHRIS R.

• 5 / 5

  

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  RVezy site was easy to navigate and able to view many options and book what we were looking for. It made that whole experience pleasant as we were able to communicate with the wonderful host whenever I had any specific questions.

  Review of 9/11/24, following an experience of 4/3/24 by LISE A.

• 1 / 5

  

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  Host lied about condition of rv. Air conditioner did not work. Fridge did not run off propane like advertised. Host tried to falsify damages to make extra money off of us after saying trailer brought back in great condition. Would not rent again with RVezy

  Review of 9/11/24, following an experience of 4/14/24 by CHRIS M.

  Answer by rvezy.com

  

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  Hi Chris, Thanks for taking the time to leave this feedback, as we take comments like this very seriously. I'm very sorry that the RV you rented was no up to standard. If you haven't already, please reach out to our Customer Service team so that we can look into these issues further. You can call at 1-855-697-8399, or email hello@rvezy.com.

• 3 / 5

  

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  The online portion was easy for the most part. I had difficulty with adding driver's license and changing location. Call center was very helpful. Found who I rented from difficult, trailer did NOT function as advertised, outdoor kitchen and AC did NOT work! Paid to have trailer delivered and set up, so I thought, NO set up. This person blamed me for having NO experience with trailers! After entering a complaint, RVzey kind of added another step that I need to take before progressing with a resolution. Example; how do i prove the AC and kitchen didn't work.

  Review of 9/11/24, following an experience of 5/21/24 by JOEL H.

• 5 / 5

  

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  It was a beautiful experince. The host was realy nice and the RV was all set.

  Review of 9/11/24, following an experience of 7/21/24 by CHANTAL D.

• 5 / 5

  

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  loved this trailer. Cooper was so awesome to work with and showed me everything about the trailer before my trip and answered calls as I was on my trip. Even came and got me when we had a flight tire 1 hour away!!

  Review of 9/11/24, following an experience of 8/2/24 by BRIAN S.

• 4 / 5

  

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  toutétait parfait

  Review of 9/11/24, following an experience of 4/22/24 by SONIA M.

• 5 / 5

  

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  Great experience! Our hosts well exceeded our expectation.

  Review of 9/11/24, following an experience of 6/9/24 by CAROL M.

• 5 / 5

  

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  very easy

  Review of 9/11/24, following an experience of 7/18/24 by STACEY L.

• 5 / 5

  

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  Site was easy to use, overall a great experience.

  Review of 9/11/24, following an experience of 7/16/24 by NATHAN Z.

• 5 / 5

  

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  This unit was fabulous, we enjoyed every minute! The unit was well stocked, very spacious, super clean and comfortable. From the outdoor matting, spacious bunk room for the kids, 2 bathrooms, primary master, etc., we could not have asked for a better unit!! The set up and pack up was also very simple! Kudos to the owner for being super easy to deal with, we would absolutely rent this unit again!!

  Review of 9/11/24, following an experience of 8/3/24 by LEIGH-ANNE H.

• 5 / 5

  

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  Very easy process and had an awesome trip.

  Review of 9/4/24, following an experience of 8/15/24 by BRETT L.

• 5 / 5

  

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  Everything went smoothly. Definitely will recommend to others.

  Review of 9/4/24, following an experience of 3/27/24 by DARREN M.

• 5 / 5

  

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  Great follow up of all the post booking steps

  Review of 9/4/24, following an experience of 6/28/24 by TREVOR C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything is vert good

  Review of 9/4/24, following an experience of 8/8/24 by GAETAN V.

• 5 / 5

  

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  Everything was as perfect as it could be, in the unperfect world we live in. Things happen, and things get fixed! I had en excellent experience and will use this app again!

  Review of 9/4/24, following an experience of 7/17/24 by MARIE-FRANCE L.

• 4 / 5

  

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  Site navigation was fairly easy. Had no trouble booking the RV. The owners were very personable and helpful. Delivery was prompt and very efficient.

  Review of 9/4/24, following an experience of 4/23/24 by KAREN L.

• 5 / 5

  

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  Good service

  Review of 9/4/24, following an experience of 8/11/24 by MARIO B.

• 5 / 5

  

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  The fees seem to add up, but overall we had an amazing trip and great hosts.

  Review of 9/4/24, following an experience of 2/5/24 by HAVEN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Booking was easy and clear.

  Review of 9/4/24, following an experience of 6/14/24 by KEVIN G.

• 5 / 5

  

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  Belle expérience

  Review of 9/4/24, following an experience of 1/4/24 by DIANE D.

• 5 / 5

  

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  Eazy, but you should know how to operate a trailer and an RV before renting.

  Review of 9/4/24, following an experience of 8/6/24 by BRENT G.

• 4 / 5

  

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  Difficulties about application logging in. Good experience, clear explaination of the process.

  Review of 9/4/24, following an experience of 7/10/24 by MAIDA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  friendly and kind host

  Review of 9/4/24, following an experience of 8/4/24 by NGUYEN T.

• 4 / 5

  

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  Easy to work with and worth the money for all the options they provide. Should be said before or at booking time that thr customer is responsible for taking many diff pics at the time of before departure and at return.

  Review of 9/4/24, following an experience of 5/15/24 by NICKI W.

• 5 / 5

  

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  User-friendly app and seamless booking experience.

  Review of 9/4/24, following an experience of 7/20/24 by KRISTIAN P.

• 5 / 5

  

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  Easy site to navigate. Our experience having a trailer delivered and picked up worked out perfectly. Definitely will use again.

  Review of 9/4/24, following an experience of 4/6/24 by CINDY H.

• 4 / 5

  

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  It was good.

  Review of 9/4/24, following an experience of 1/24/24 by TIM B.

• 5 / 5

  

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  It was really easy to find the vehicle that I was looking for our vacation on the Rvezy website. I felt well protected by the insurance program and without worry about my deposit because of Rvezy's reputation. I would recommend without any hesitation!

  Review of 9/4/24, following an experience of 12/3/23 by MARCEL L.

• 3 / 5

  

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  Customer service needs help

  Review of 9/4/24, following an experience of 5/17/24 by BRIAN S.

  Answer by rvezy.com

  

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  Hi Brian, We take feedback from all guests and hosts from the platform seriously. If you have any questions or concerns to pass along based on an experience you had with our customer service team, please reach out at 1-855-697-8399.

• 5 / 5

  

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  What a wonderful experience. From Nat and Ben who rented us our trailer to the whole process. Thank you for a wonderful vacation experience!

  Review of 9/4/24, following an experience of 2/26/24 by SHAWN B.

• 5 / 5

  

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  Easy to use and well structured.

  Review of 9/4/24, following an experience of 7/31/24 by ZEENA P.

• 5 / 5

  

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  Good service, and website well built to find your RV model nearby.

  Review of 9/4/24, following an experience of 7/4/24 by PATRICE D.

• 3 / 5

  

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  The website is fine to work with. The issue I have is the Android app. It's basically useless. No trips load up and you constantly have a loading circle that never loads anything. The biggest issue is they make you use the app for the pickup and dropoff walkthrough. I had to download the app on an Iphone for it to work or else I have no idea how I would have even rented an RV. Fix this major issue please!

  Review of 9/4/24, following an experience of 7/11/24 by DARRELL G.

  Answer by rvezy.com

  

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  Hi Darrell, Thanks for taking the time to leave this review. I'm sorry that you had these issues with the Android app, and I understand your frustration. Please note that the issues were reported to our tech team and have been fixed. If you ever encounter app issues in the future, please don't hesitate to call us at 1-855-697-8399 so that we can get it fixed ASAP.

• 5 / 5

  

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  This site is easy to use, apply filters and streamline your needs to find what you’re looking for.

  Review of 9/4/24, following an experience of 6/25/24 by CARRIE P.

• 5 / 5

  

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  Site très bien fait, clair et toutes les infos sont données au fur et à mesure. On recommande

  Review of 9/4/24, following an experience of 2/12/24 by THIERRY M.

• 4 / 5

  

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  It was very easy to make a booking and the app is generally very good. I had quite a bit of trouble trying to add my license to my profile. It took many attempts before it worked. But that aside, it was a very good experience and the info on the site was very helpful in making choices and looking at options for renting RVs.

  Review of 9/4/24, following an experience of 6/26/24 by NATOSHIA F.

• 4 / 5

  

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  It would be nice to be given the bottom line price up-front. It is frustrating to think I’m getting a good deal at $200 per night for 4 nights, only to discover at checkout that the total price is actually $2000 instead of $800.

  Review of 9/4/24, following an experience of 7/1/24 by DEREK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The whole process was simple and clear. I recommend anyone who wants to rent an RV.

  Review of 9/4/24, following an experience of 6/28/24 by JONATHAN G.

• 5 / 5

  

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  Super easy to rent a trailer for extra guests for a party. Delivered and picked up on time. Nice clean trailer. Great value. Will definitely use again!

  Review of 9/4/24, following an experience of 6/27/24 by RACHEL D.

• 5 / 5

  

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  It was easy to use and allowed us to find just the right option for us.

  Review of 9/4/24, following an experience of 7/31/24 by ADELIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice clean app, reliable users to rent from, great steps taken to protect the renter and rentee. Great service!

  Review of 9/4/24, following an experience of 12/1/23 by ALEX B.

• 5 / 5

  

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  owners were very easy to work with, flexible for pick up/ drop off times. The unit was sparkly clean, and everything was in working order.

  Review of 9/4/24, following an experience of 7/16/24 by CHRISTINE M.

• 5 / 5

  

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  Amazing!

  Review of 9/4/24, following an experience of 6/28/24 by EVAN I.

• 5 / 5

  

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  Very enjoyable stsying the travel trailer. Very spacious.

  Review of 9/4/24, following an experience of 8/5/24 by RAY N.

• 4 / 5

  

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  The application is great , my only complaint is the additional fees that are very high.

  Review of 9/4/24, following an experience of 7/23/24 by ANDREW C.

• 5 / 5

  

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  I don’t know where to start. The RV was dropped off on time. The family was so polite. They instructed me on how to use the equipment. I had no issues with the amenities. We enjoyed my wife’s birthday Doc at the beach, comfortable sleeping watch TV as well as the waves and sunsets, I have no complaints. I really enjoyed myself. My wife was excited about the whole trip smooth riding. We will do it again. Thanks again.

  Review of 9/4/24, following an experience of 7/22/24 by EMMITT B.

• 1 / 5

  

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  I booked 2 RVs in January in preparation for a family vacation/camping trip. One RV was cancelled by the renter who said they have decided not to rent this year. I then found another RV to replace it. This one the renter again canceled stating they were no longer renting. When I searched no RV’s were available in the area. I called RVesy and after a long search the RVesy customer service person confirmed there was nothing within a reasonable distance and others farther away would be much higher priced and would also have several hundred $ added to deliver. I was told I would receive 10% off if they found anything but since I didn’t it would be applied to the other trailer I had already rented. That has not happened I had found a trailer through Outdoorsy but that one was cancel when it was damaged in an accident and they couldn’t find another also. The customer service people I spoke with after made matters worse by telling me they had found suitable RVs in the area and after discussion and lots of frustration they realized the area they included was not anywhere reasonably close.

  Review of 9/4/24, following an experience of 2/25/24 by JOE M.

  Answer by rvezy.com

  

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  Hi Joe, Thank you for taking the time to share your feedback. I'm genuinely sorry to hear about the difficulties you experienced with your booking. We understand how frustrating it can be when plans fall through unexpectedly. When a host cancels, we strive to make things right by providing a top-up to your account and actively searching for alternative RVs that meet your needs. Unfortunately, it appears that the available options at the time were not ideal for you, and I completely understand how disappointing that must have been. We are continuously working to improve our service and increase the availability of suitable RVs for our guests. Your experience highlights an area where we need to do better, and your feedback is invaluable in helping us make those improvements. If you have any further details or suggestions on how we could enhance our service, please don’t hesitate to share by calling 1-855-697-8399. Thank you again for your understanding. We hope to have the opportunity to provide you with a better experience in the future.

• 5 / 5

  

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  Very convenient way to travel comfortably. Choose your RV, have it delivered and then relax and enjoy. We just had our first trip with RVEZY and wouldn't hesitate to use them again!

  Review of 9/4/24, following an experience of 6/29/24 by DEBBY H.

• 5 / 5

  

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  Amazing service. I loved it. So helpful.

  Review of 9/4/24, following an experience of 8/8/24 by FAIZAH G.

• 5 / 5

  

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  Very easy and user friendly app to use

  Review of 9/4/24, following an experience of 6/17/24 by KAULIN T.

• 5 / 5

  

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  Excellent customer service, easy to browse website and app

  Review of 9/4/24, following an experience of 7/27/24 by KAREN D.

• 5 / 5

  

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  Very user friendly and easy to use. Completely trust this site.

  Review of 9/4/24, following an experience of 7/12/24 by LEIANNE S.

• 4 / 5

  

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  Nothing to say

  Review of 9/4/24, following an experience of 7/1/24 by MARIO B.

• 5 / 5

  

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  I found it easy to find what I wanted, easy to deal with everyone.

  Review of 9/4/24, following an experience of 8/8/24 by SUE L.

• 5 / 5

  

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  Trailer owners were super nice, explained everything great. Trailer worked great, no issues Will definitely rent from them again

  Review of 9/4/24, following an experience of 6/4/24 by JEFF R.

• 5 / 5

  

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  Big selection of RV,easy to navigate

  Review of 9/4/24, following an experience of 8/12/24 by ELIE A.

• 5 / 5

  

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  roman was great!

  Review of 9/4/24, following an experience of 8/5/24 by NICK M.

• 3 / 5

  

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  The booking process was OK. The host was great. I just found the RVezy site difficult to navigate.

  Review of 9/4/24, following an experience of 7/21/24 by ROBERT B.

  Answer by rvezy.com

  

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  Hi Robert, We appreciate your candid feedback. We take all user feedback seriously, as we are consistently looking to improve our platform. If you would like to share more details about the booking process and difficulties you had on the website, please reach out at 1-855-697-8399.

• 4 / 5

  

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  Great service

  Review of 9/4/24, following an experience of 8/4/24 by LUKE N.

• 4 / 5

  

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  RVezy made the whole rental process very quick and easy

  Review of 9/4/24, following an experience of 7/13/24 by JOHN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The RV was exactly what we needed and Shawn was super helpful and responsive. Will definitely rent again!

  Review of 9/4/24, following an experience of 7/30/24 by KYE-WON D.

• 4 / 5

  

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  My experience with RVEezy was alright. The app and website are easy enough to use. I would appreciate it if the extra costs on the vehicle rentals were upfront and easily accessible. I ended up paying $1800 for a 2-night stay in a sub-standard RV, half of which were hidden costs. The experience is more a buyer be-attentive situation but I came away feeling burnt and IF I ever use the service again I will be educated on what to look for.

  Review of 9/4/24, following an experience of 6/19/24 by LINDA T.

• 5 / 5

  

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  Very easy to use. I highly recommend this site

  Review of 9/4/24, following an experience of 7/7/24 by CHRISTY V.

• 5 / 5

  

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  Easy peasy! Loved it!

  Review of 9/4/24, following an experience of 8/1/24 by DARCY A.

• 5 / 5

  

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  Everything worked out as planned and described in the booking process.

  Review of 9/3/24, following an experience of 3/11/24 by TERESA D.

• 4 / 5

  

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  First time using the site. I had a little trouble narrowing down location and rv type in the search. I was doing this on-line and did not install the app until after I booked a unit.

  Review of 9/3/24, following an experience of 8/9/24 by SYNDEE L.

• 5 / 5

  

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  Great, clear communication. Easy booking!

  Review of 9/3/24, following an experience of 3/12/24 by ELIZABETH S.

• 4 / 5

  

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  We had a good experience with Rvezy. Will use in the future.

  Review of 9/3/24, following an experience of 5/16/24 by BAILEY B.

• 5 / 5

  

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  Renting from Rvezy provided safety that the rig owners are not scamming. All communication goes through RVezy and they provide great advice such as taking photos of the rig pre travel and post travel. Payment is to RVezy keeping your payment card secure. The website is a bit confusing at first. However RVezy sends messages to remind you of things to complete. I would recommend using RVezy for booking an RV.

  Review of 9/3/24, following an experience of 6/21/24 by TINA H.

• 5 / 5

  

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  Was so fantastic to find a trailer on this platform there was plenty of choices and the app makes everything easier with the owner. I will redo this with RVezy for sure!

  Review of 9/3/24, following an experience of 5/23/24 by DOMINIC M.

• 5 / 5

  

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  Easy site to use.

  Review of 9/3/24, following an experience of 6/23/24 by CHANTEL M.

• 5 / 5

  

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  Le site est facile d'utilisation! J'ai bien aimé l'expérience

  Review of 9/3/24, following an experience of 1/9/24 by FRANCIS D.

• 4 / 5

  

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  It was easy to use. Since we were having the trailer delivered to the site I couldn't understand why you needed a valid driver's license. The trailer was more than we expected. I would say it was a great experience, and we would do it again.

  Review of 9/3/24, following an experience of 3/18/24 by JANICE H.

• 4 / 5

  

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  Nice application but don't agree with insurance part. Insurance should be optional for the customer and should be given apportunity to decline, as basis coverage cover nothing.

  Review of 9/3/24, following an experience of 4/4/24 by YEVHEN K.

• 5 / 5

  

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  Good

  Review of 9/3/24, following an experience of 2/10/24 by JULIE M.

• 1 / 5

  

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  no repeat for us Can't get service in French when you need

  Review of 9/3/24, following an experience of 4/7/24 by STONE B. *

  *Pseudonymized data at the request of the author

  Answer by rvezy.com

  

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  Hi Anonymous, We have a number of French agents on our customer success team. During our business hours, there is always a French speaker available. We are available Monday-Friday 9am-8pm, and Saturday-Sunday 11am-7pm.

• 5 / 5

  

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  I had a great experience using the RVEZY app to book my RV rental. True to its name, the process was incredibly easy and straightforward. The app made finding and booking the perfect RV hassle-free, and everything went smoothly from start to finish. I would definitely use RVEZY again for future rentals

  Review of 9/3/24, following an experience of 8/1/24 by ELIE E.

• 3 / 5

  

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  Trop complique pour faire réservation

  Review of 9/3/24, following an experience of 3/28/24 by EDWARD B. *

  *Pseudonymized data at the request of the author

  Answer by rvezy.com

  

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  Bonjour Anonyme, Nous voulons en savoir plus sur ce qui vous a compliqué lors de la réservation. Veuillez nous appeler au 1-855-697-8399.

• 5 / 5

  

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  Good app. I personally think the service fee is a little too high.

  Review of 9/3/24, following an experience of 4/29/24 by LUKE Z.

• 5 / 5

  

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  This was my first time using RVezy. It was easy and quick. The process is simple and seamless. I would use this process again.

  Review of 9/3/24, following an experience of 5/25/24 by JOHN M.

• 5 / 5

  

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  Excellent suivi tout au long de la réservation. Rvezy offre les garanties nécessaires en cas de panne ou réclamation. Plateforme offrant plusieurs possibilités de véhicules.

  Review of 9/3/24, following an experience of 4/1/24 by MARLÈNE T.

• 1 / 5

  

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  We have rented before and had a wonderful experience but this time round was not the same. We picked up our trailer in Calgary in 35 degree weather and the trailer has not been plugged in to cool the fridge and freezer before our possession which was frustrating. Since it was so warm it took the fridge and freezer over night to get to temp therefore many of our groceries spoiled. There was a broken window on the trailer on the bunks too. On arrival to our first destination we set up and realized the propane tanks were practically empty. Expected them to have the trailer ready for us with full propane tanks that we would bring back full. Then to top it all off the water tank indicators for fresh and grey water were not working. We were off grid at our second location without hook ups for a length time so we needed to know water levels. Wouldn't have rented this trailer if we knew more of the essential things were damaged. We felt like everything should be in working order before being about to list your trailer.

  Review of 9/1/24, following an experience of 4/27/24 by KRISTA R.

  Answer by rvezy.com

  

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  Hi Krista, We're very sorry to hear you had a negative rental experience. We want to help make things right. Please reach out to our customer success team at 1-855-697-8399, so that we can look into the issues further.

• 4 / 5

  

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  Navigation of the site was a seamless experience. I found an RV easily and the process from initiation of contact to delivery of the final cost was user friendly. I did get messages about some tasks I was meant to do at the beginning and end of the trip but I didn't do those because a) I was on vacation and had limited access to internet and b) there wasn't a link to whatever page I was supposed to complete. It all worked out fine anyway. I appreciated the email reminders and warnings about remaining payments etc.

  Review of 9/1/24, following an experience of 5/10/24 by HEATHER S.

• 1 / 5

  

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  Really poor experience with this company, very overpriced. Will quote you an amount then charge 50% more, and the cancellation policy is

  Review of 9/1/24, following an experience of 7/9/24 by MARISSA H.

  Answer by rvezy.com

  

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  Hi Marissa, We do not charge 50% more than what is quoted. Everything you pay for when booking an RV is outlined in the payment details, including taxes and service fees. The cancellation policy for guests is outline on our help centre: https://help.rvezy.com/hc/en-us/articles/360037736674-What-is-the-cancellation-policy-for-guests

• 3 / 5

  

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  App is very confusing and not very easy to do the things that are required

  Review of 8/31/24, following an experience of 2/5/24 by DELBERT H.

  Answer by rvezy.com

  

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  Hi Delbert, Thanks for your feedback. We want to hear more about the confusion you've had with the RVezy app. Please reach out at 1-855-697-8399.

• 5 / 5

  

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  Everything was easy

  Review of 8/31/24, following an experience of 6/29/24 by GORDON P.

• 4 / 5

  

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  There was a fair bit of communications and info that was required. In addition, I could not figure out how to add a second driver myself. I had to email customer support. BTW, the customer support was excellent.

  Review of 8/31/24, following an experience of 6/3/24 by MARK H S.

• 5 / 5

  

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  Everything was pretty straight forward to navigate.

  Review of 8/31/24, following an experience of 7/28/24 by MONICA B.

• 1 / 5

  

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  We were asked to complete our booking 6 days before receiving the trailer. We had to accept liability if there was damage incurred during transit even though the trailer was being delivered and picked up. We were told that if we did not sign we would have no insurance but we would still be charged for the insurance. We were also told that we would lose all of our money because we were under the 7 day cancellation notice.

  Review of 8/31/24, following an experience of 4/28/24 by MARY A.

  Answer by rvezy.com

  

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  Hi Mary, I think what you're referring to is the rental agreement. This can be completed at the time of RV pick-up so that you have had a chance to see the RV. As long as its 's completed before you take the RV, that's what matters. Our standard cancellation policy for guest allows for a 24-hour grace period, however, exceptions are of course made if there are issues with the RV. If you need further clarity on this, please reach out to our customer success team at 1-855-697-8399.

• 5 / 5

  

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  Renting through RVezy is great. It is a little pricier than going private but the accountability makes it much safer for both the renter and the hosts. I would book with them again. I found the website and app almost identical which is great. However, when typing messages in the app, the text window needs to open bigger or provide a scroll bar so you can move around easier in it. Actually, as I type this review on my phone via the link in their email, I find the same issue. Even though it appears to have a scroll bar, it doesn't work. I found the setup of the 3 step booking process a little confusing at times, perhaps because of the redundancies in the emails and the app. I also found sections of the departure and drop off inspections needed more multiple choice options such as "Not Applicable", i.e. there were no propane and fuel meters to read.

  Review of 8/31/24, following an experience of 3/4/24 by DAN M.

• 5 / 5

  

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  Excellent

  Review of 8/30/24, following an experience of 5/24/24 by ANDREA H.

• 2 / 5

  

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  No contacts and they’ve heard my deposit a whole week after rental. The flexible pick up is bs. Couldn’t get the trailer till the afternoon and it cost me 3 hrs in traffic. Still waiting on the deposit to be returned. No way to get ahold of them, they try to force you to download their app. I’ll never use them again.

  Review of 8/30/24, following an experience of 8/2/24 by FRANCIS D.

  Answer by rvezy.com

  

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  Hi Francis, You can contact our customer support team directly at 1-855-697-8399, or by emailing hello@rvezy.com. Our agents are available Monday-Friday from 9am-8pm, and Saturday-Sunday from 11am-7pm. They will be able to listen to the concerns you had about flexible pickup, and provide an update on your security deposit.

• 5 / 5

  

  Edit Flag

  Easy, simple, efficient

  Review of 8/30/24, following an experience of 7/19/24 by NICOLAS D.

• 5 / 5

  

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  Good app

  Review of 8/30/24, following an experience of 2/6/24 by DIANE L.

• 3 / 5

  

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  The pricing could be more clear upfront. On my wife's browser the price was cheaper. Why? Once you tack on all the fees in my experience it was 1.85x the per night price. Otherwise it was pretty intuitive and similar to other booking sites.

  Review of 8/30/24, following an experience of 6/26/24 by KYLE P.

  Answer by rvezy.com

  

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  Hi Kyle, It's most likely that the prices were displayed in USD on your wife's browser. This can easily be changed by clicking the pricing button on the bottom right of the page.

• 5 / 5

  

  Edit Flag

  Overall good expérience. Had to call and got good service. Thanks

  Review of 8/30/24, following an experience of 8/9/24 by KELSIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and the filters worked well. Lots of good rental options out there.

  Review of 8/30/24, following an experience of 7/3/24 by MIKE ALEXANDRA W.

  Answer by rvezy.com

  

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  Hi Mike, Thanks for the feedback! We're so glad you find the system user-friendly and that many options were available for you.

• 1 / 5

  

  Edit Flag

  Everything was great, the place we rented the owner but RVEZY has been holding our $1000 deposit over 30 days and has been saying for 3 weeks now they sent it which I found put today's not true. DO NO GOVE RVEZY any deposits cuz ot or definitely not EZY TO GET IT BACK

  Review of 8/30/24, following an experience of 5/14/24 by BRENDA C.

  Answer by rvezy.com

  

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  Hi Brenda, You deposit is held for up to 30 days in the event that a claim is opened on your booking. Otherwise, your deposit is released once the booking closes out. For an update on your deposit, please reach out to out customer success team at 1-855-697-8399, or by emailing hello@rvezy.com.

  Answer by Brenda C

  

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  Don't trust them

  Answer by rvezy.com

  

  Flag

  Hi again Brenda, It's unclear what there is not to trust about how RVezy handles security deposit. This is standard practice across similar companies, including hotels and car rental businesses. Again, if you are concerned, or need further clarity on how the security deposit works, please reach out to us directly.

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• 5 / 5

  

  Edit Flag

  Easy and friendly.

  Review of 8/28/24, following an experience of 4/18/24 by JOSEF V.

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