Customer reviews for rvezy.com

Customer reviews

• 4 / 5 1

  

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  Much like VRBO, There are fee's, but it's a good way to rent a trailer with protections.

  Review of 4/4/23, following an experience of 3/12/23 by TODD W.

• 5 / 5 1

  

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  Really great experience for my first rental

  Review of 3/28/23, following an experience of 11/6/22 by JAMES B.

• 3 / 5 1

  

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  This is a good service. We received everything requested and received email updates along the way. The online pre inspection was difficult to locate. There’s no button on the app or the individual account info. So we couldn’t complete it. It just disappeared after the first time we clicked the link. It’s reassuring to know that the tv owners have been verified and that charges go through RVezy.

  Review of 3/28/23, following an experience of 9/19/22 by TIMMY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was really satisfied and have a great experienced driving the RV. My family was so happy and it was our first time experienced. The serviced was so remarkable i will never forget this great experienced..Thank you so much to you guys..

  Review of 3/25/23, following an experience of 3/19/23 by LINCOLN B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Definitely will use it again

  Review of 3/23/23, following an experience of 3/7/23 by JUAN A.

• 5 / 5 1

  

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  Great

  Review of 3/23/23, following an experience of 12/26/22 by OLIVIER S.

• 5 / 5 1

  

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  Super easy to rent a d every step was explained. Will use this app for all our RV rentals!

  Review of 3/22/23, following an experience of 2/16/23 by CORTEZ J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great and easy renting experience.

  Review of 3/19/23, following an experience of 2/16/23 by JAMES R.

• 5 / 5 1

  

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  Everything went smoothly - I would rent with RVezy again in the future.

  Review of 3/18/23, following an experience of 2/10/23 by LORI M.

• 5 / 5 1

  

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  I found the rental process simple. I had a few problems with the app, but customer service was excellent and corrected the challenge. All a good experience!

  Review of 3/17/23, following an experience of 10/15/22 by EILEEN S.

• 5 / 5 1

  

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  I had a great time on my trip! Very easy to use and a wonderful site!

  Review of 3/16/23, following an experience of 2/28/23 by KRISTIN W.

• 5 / 5 1

  

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  Process was easy, RV was great!

  Review of 3/13/23, following an experience of 10/20/22 by MAYBELL L. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Everything was good had a few issues whitch the renter quickly fixed

  Review of 3/12/23, following an experience of 2/3/23 by THEODORE K.

• 5 / 5 1

  

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  First timer to use this site. Excellent response from owner to company. Was super impressed. Would not use any other site!

  Review of 3/1/23, following an experience of 11/16/22 by LAURA C.

• 5 / 5 1

  

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  Got us where we wanted to go

  Review of 2/28/23, following an experience of 11/28/22 by SCOTT K.

• 5 / 5 1

  

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  Will definitely be a repeat customer, 5-STARS!!!

  Review of 2/23/23, following an experience of 1/10/23 by KIRT V.

• 5 / 5 1

  

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  Nice

  Review of 2/19/23, following an experience of 9/3/22 by PHILIP S.

• 3 / 5 1

  

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  As seniors with older cell phones we found the site difficult and very frustrating. If it hadn't been for Adam in customer service guiding us step by step over the phone we would have cancelled the booking. We feel that having to give full payment up front prior to the rental isn't right. Would feel more comfortable with a 25% deposit upfront and the balance due upon completing the pickup inspection would be more appropriate. The rental risk is totally on the renter if the unit is not as described. That being said, our experience worked out well and met our needs.

  Review of 2/18/23, following an experience of 1/7/23 by AUBREE O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The process was smooth and easy. The owners were the best and we will be using them often!

  Review of 2/14/23, following an experience of 1/19/23 by MONICA B.

• 5 / 5 1

  

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  Easy stream line rental site with great service

  Review of 2/8/23, following an experience of 1/27/23 by TIMOTHY M.

• 5 / 5 1

  

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  The site and app are easy to use and communication was clear.

  Review of 2/2/23, following an experience of 4/1/22 by MICHAEL L.

• 5 / 5 1

  

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  Nice plateforme, really easy to communicate with the owner. Every process, selection, booking, check out, everything seem to me as a well oiled machine ! Thx

  Review of 1/19/23, following an experience of 12/25/22 by JONATHAN A.

• 5 / 5 1

  

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  The RV that we rented was great! Supper clean and organized with everything we could possibly need. We had lots of space but there was only two of us. The correspondence with the renter was the best I have ever experienced. Texts were answered immediately. I will rent again!!

  Review of 1/13/23, following an experience of 7/9/22 by SUE A.

• 2 / 5 1

  

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  The whole process of booking through RVezy is NOT easy. It's frustrating & time wasting. I have 41 emails from you in the space of little more than a week. To top it all off, I get a text a 7AM of my last day reminding me it's my last day. Wake me up that early for a stupid text. I am simply NOT IMPRESSED at the whole rigmarole of booking through. Never again.

  Review of 1/11/23, following an experience of 9/19/22 by ZOLA S. *

  *Pseudonymized data at the request of the author

  Answer by rvezy.com

  

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  Dear Sue, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance that we are working on improving . Please feel free to reach out to https://help.rvezy.com/hc/en-us/requests/new with any further comments, concerns, or suggestions.

• 5 / 5 1

  

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  Easy to use. Good experience

  Review of 1/10/23, following an experience of 11/18/22 by ROBIN B.

• 5 / 5 1

  

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  Easy and simple to use

  Review of 1/2/23, following an experience of 10/21/22 by RYAN C.

• 5 / 5 1

  

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  It was easy to book and our Host as great

  Review of 1/1/23, following an experience of 10/21/22 by TERESA I.

• 1 / 5 1

  

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  I will never rent with RVezy again. I purchased their 24/7 roadside assistance option and I unfortunately had yo call them during my trip. They never came to help, there was always an excuse like "sorry we can't find anyone to help you because it's a weekend". NOT recommended.

  Review of 1/1/23, following an experience of 11/13/22 by ROBERT B.

  Answer by rvezy.com

  

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  Thank you Rob for writing this review. We take pride in giving outstanding service and we’re saddened to see we missed the mark. Your detailed review will only make us better. Thank you for taking the time to share your experience with us.

• 5 / 5 1

  

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  Absolutely flawless

  Review of 12/14/22, following an experience of 10/17/22 by SHANE B.

• 5 / 5 1

  

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  j'ai bien aimé loué avec RVEZY, simple, rapide et courtois!

  Review of 12/7/22, following an experience of 9/7/22 by CAROLINE D.

• 5 / 5 1

  

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  RVezy is well organized. The app is easily navigated and messaging works well. Very pleased.

  Review of 12/7/22, following an experience of 10/21/22 by EMILY T.

• 5 / 5 1

  

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  Very easy and will be doing again! Hopefully get deposit back just as easy as the transaction

  Review of 12/7/22, following an experience of 11/17/22 by MARK W.

• 5 / 5 1

  

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  I had a very good experience with rvezy and will book with them again. Their pricing and added fees were less than competing sites and I dealt with Brandi that helped me through the whole process, as this was my first time renting an RV. We had it delivered to our location and also picked up. It all went as scheduled. The RV was set up for use, clean, and everything worked well. I’m highly looking forward to our next trip and will use rvezy.com again!

  Review of 12/7/22, following an experience of 11/15/22 by JOANNA B.

• 5 / 5 1

  

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  Everything went really well. It ended up being a bit more expensive than I expected but isn't Everything. But overall we had a great experience.

  Review of 12/1/22, following an experience of 11/16/22 by BILL R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The site itself was good. But the rv was not. Need to find a way to insure owners are taking proper care of rvs

  Review of 12/1/22, following an experience of 11/8/22 by ERIC C.

• 5 / 5 1

  

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  My first time using RVezy App and ot was great! Finding a unit to meet our needs, the process is simple and easy! The host we rented from were friendly an helpful and offered assistance if we needed! Would definitely use the app again!

  Review of 11/30/22, following an experience of 9/29/22 by JOSEPH C.

• 5 / 5 1

  

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  Service was responsive and accurate, professional and reliable from start to finish.

  Review of 11/28/22, following an experience of 10/2/22 by EMILIO R.

• 5 / 5 1

  

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  Tout était parfait ! Nous avons adoré!

  Review of 11/21/22, following an experience of 10/23/22 by BRAXTON B. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  I was originally charged twice for the rental. Had to call for that. I had some issues with the security deposit and had to change my trip dates to fix the problem. Finally I returned the rv as per the renters request and days later I call to get my security deposit back, Rvezy said they do not call the renters and will give them up to 10 days to close out the rental. I called the renter, he had no idea this needed to be done. I got him to close out the rental and I get a notification that the security deposit could take up to 10 days to show up.

  Review of 11/20/22, following an experience of 10/17/22 by FILOMENA F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy!! Great service

  Review of 11/19/22, following an experience of 8/13/22 by JEREMIAH S.

• 5 / 5 1

  

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  RVezy site was easy to navigate, Trailer owner was very helpful with the process. I would rent again through this site for sure.

  Review of 11/17/22, following an experience of 10/21/22 by JAMIE N.

• 5 / 5 1

  

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  Nous avons adoré notre experience dans la van. Très bien faite et bien équipée. Lit super comfortable.

  Review of 11/17/22, following an experience of 11/2/22 by PHILIPPE B.

• 1 / 5 1

  

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  I try to book and no one ever responds and booking expires Rvezy need to be able to remind them

  Review of 11/17/22, following an experience of 10/8/22 by RIVER L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to use, clear terms, no surprise! 😜

  Review of 11/17/22, following an experience of 7/11/22 by ETTIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great site for renting RVs! Be wary though - if you make changes to your order, you are charged a fee each time you make a change! Next time I'll be sure to have decided on all aspects of my order to save administrative fees.

  Review of 11/17/22, following an experience of 3/18/22 by KIM F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  From start to finish, this was a very positive experience. I will definitely use this site again. The trailer we rented was immaculate and was delivered and set up for us. Everything was explained to us and it was a great experience. I would recommend this site to anyone considering renting a trailer. So many to chose from and full descriptions and pictures to help decide on which trailer would be best.

  Review of 11/17/22, following an experience of 9/9/22 by ANN S.

• 5 / 5 1

  

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  Nice clean easy to use we had fun the owner is very nice helpful person

  Review of 11/17/22, following an experience of 10/5/22 by MOHAMMAD K.

• 5 / 5 1

  

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  The system process with the reservation, deposit, inspections & return process are all good but a little confusing on what to do next and if competed, needs a step by step process on the rental page with completed check marks when completed or indicator letting you know if needs completed. I called 3 times to check to make sure I was doing the correct process to verify reservation and if I completed everything necessary on the return to release the deposit.

  Review of 11/17/22, following an experience of 10/19/22 by RANDY B.

• 4 / 5 1

  

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  Un peu de confusion à propos du contrat à compléter mais dans l'ensemble, tout s'est très bien déroulé.

  Review of 11/17/22, following an experience of 10/30/22 by MATHIEU G.

• 5 / 5 1

  

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  Great app, highly recommended, easy to navigate the process. Great experience, Thank you RVezy.

  Review of 11/17/22, following an experience of 10/27/22 by OSCAR U.

• 5 / 5 1

  

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  Very good, I would recommend.

  Review of 11/17/22, following an experience of 8/28/22 by HAL B.

• 5 / 5 1

  

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  Very good.

  Review of 11/17/22, following an experience of 6/22/22 by ERIC N.

• 4 / 5 1

  

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  Platform could be improved.

  Review of 11/17/22, following an experience of 9/30/22 by BRIAN D.

• 5 / 5 1

  

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  Great service highly recommend this service if you want a good camping experience would not think twice to recommend this service or use it again myself

  Review of 11/15/22, following an experience of 7/25/22 by JEREMY L.

• 4 / 5 1

  

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  All was good but piece mailing 1 document at a time is stressful when the booking is last minute. Also the portion to add driver was not working. Saying the reservatiom would be cancelled if driver isnt received is very frustrating since RV was being delivered and pocked up and no driving done.

  Review of 11/15/22, following an experience of 10/26/22 by JEANETTE F.

• 5 / 5 1

  

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  Ron was awesome and helpful the trailer was comfortable and fun. we would defiantly use RVezy and rent from Ron again.

  Review of 11/15/22, following an experience of 10/24/22 by JAMES C.

• 1 / 5 1

  

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  I had two RV rentals fall through with this site. The first in advance because the driver was deployed for hurricane Ian relief and had to live in his RV for it. Understandable. The second RV was just never returned so I was left without an RV seconds before I'm supposed to go on my trip. Needless to say I ended up with no RV. Highly doubt I'll be trying this site anymore.

  Review of 11/15/22, following an experience of 10/1/22 by MICHAEL G.

• 5 / 5 1

  

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  since I am not a computer genius I found rvezy easy to navigate.

  Review of 10/31/22, following an experience of 9/13/22 by GARRY Z.

• 5 / 5 1

  

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  Great experience all round!

  Review of 10/29/22, following an experience of 10/5/22 by SCOTT H.

• 4 / 5 1

  

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  Quick and efficient

  Review of 10/28/22, following an experience of 8/12/22 by LEMUEL S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Good

  Review of 10/28/22, following an experience of 9/13/22 by VESTA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Overall excellent service! Will come back again!

  Review of 10/27/22, following an experience of 9/17/22 by VIRGINIA K. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The navigation on site can be frustrating. If you leave site and return in seconds you have to start over from beginning. Requires to much personal info. ie drivers licence.

  Review of 10/27/22, following an experience of 9/8/22 by PINKIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 10/27/22, following an experience of 9/6/22 by MARITZA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  all areas were excellent

  Review of 10/26/22, following an experience of 7/21/22 by EMILIANO S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Overall nice app and easy to navigate. Pick up and return process is good. Would be good to have tank readings as well as part of pick up and return. Like grey, back and fresh water.

  Review of 10/26/22, following an experience of 10/15/22 by JOCELYN F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Communication was great; the rental was easy and straightforward.

  Review of 10/26/22, following an experience of 9/25/22 by GERTRUDE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Pretty straightforward. Lots of red tape stuff— ie: take pre and post pictures of the vehicle, checklists, etc— but it’s all to protect you and the RV owner so I get it. Otherwise no issues with this service- worked great for us!

  Review of 10/26/22, following an experience of 6/22/22 by ELOISA B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  RVezy was very good to deal with, and the rental went exceedingly well. The renter and the RV were great!! The only bad part of the experience was that RVezy software for verification and adding drivers was clearly tailored for Apple and not Android phones.. I had to borrow an apple phone to complete these requirements.

  Review of 10/26/22, following an experience of 9/9/22 by SIM S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  RVezy is an efficient website to use. Great platform and customer service. I would recommend it to others.

  Review of 10/26/22, following an experience of 10/5/22 by RICHIE M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  The website needs a bit of navigational work. Slow to switch between screens and not easy to understand where you're headed or need to be.

  Review of 10/26/22, following an experience of 10/16/22 by ERNESTINA O. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Sound platform for booking and communicating with owner.

  Review of 10/25/22, following an experience of 10/6/22 by MABEL K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  merci

  Review of 10/25/22, following an experience of 9/16/22 by KADE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The site was very easy and user friendly to find an RV for a short trip we were taking. I like how the process was easy to document picking up the RV and dropping got off with the required pictures for documentation.

  Review of 10/25/22, following an experience of 9/30/22 by EMILIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything was as advertised, I found a Vehicle, booking was easy and simple. I would return and do it again...

  Review of 10/25/22, following an experience of 9/20/22 by ALEXANDRO W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great overall experience! App is very easy to use, the whole thing felt like borrowing a trailer from a friend - but with insurance etc sorted out. Can't wait for my next trip!

  Review of 10/25/22, following an experience of 9/5/22 by OZELLA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This was my first time renting an RV and this site was the easiest to navigate and helped me through the process.

  Review of 10/25/22, following an experience of 10/4/22 by CASANDRA Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  tv easy was excellent to work with

  Review of 10/25/22, following an experience of 3/8/22 by MONTE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The trailer was fully stocked and clean. Loved that it had bedding and towels Will definitely use again

  Review of 10/25/22, following an experience of 9/5/22 by PAIGE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  All around great experience

  Review of 10/25/22, following an experience of 10/11/22 by QUENTIN D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great experience all around

  Review of 10/25/22, following an experience of 10/8/22 by ROSALEE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was very happy with RVEzy's service and system. Its like AirBNB for RVs. Its great with the same protections for renter and owner. A great way to share RVs.

  Review of 10/25/22, following an experience of 5/15/22 by DALLAS G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great experience!

  Review of 10/25/22, following an experience of 9/18/22 by LANE B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  carefull

  Review of 10/25/22, following an experience of 6/3/22 by MARIANA D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to use service. Customer services helped with license issue

  Review of 10/25/22, following an experience of 9/12/22 by LILLIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good!:

  Review of 10/25/22, following an experience of 10/13/22 by KARLI G. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Application trop intrusive. Trop de conditions demandées notamment la scanérisation des photos des conducteurs. Seul le permis devrait comme en Europe faire foi. Temps d'attente trop long pour le retour de la caution.

  Review of 10/25/22, following an experience of 9/21/22 by ANNALISE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy to use and deal with thanks

  Review of 10/25/22, following an experience of 8/21/22 by BIRDIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Première expérience avec RVezy et certainement pas la dernière. Service impeccable.

  Review of 8/23/21, following an experience of 3/2/21 by DEONDRE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy to navigate the site. I love the phone application that creates such an easy and professional customer service.

  Review of 8/20/21, following an experience of 3/26/21 by AMELY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  excellent service

  Review of 8/18/21, following an experience of 4/25/21 by HULDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The site was super easy to navigate, customer service was amazing and very prompt responses whenever I had a question. Would highly recommend booking through RVezy

  Review of 8/16/21, following an experience of 3/19/21 by VIOLET B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Found Rvezy easy and convenient, especially during covid times, they didn't take advantage of having to cancel because things were locked down. Rebooking was seamless.

  Review of 8/16/21, following an experience of 7/14/21 by OTTO J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent experience! Easy and reliable rental agency. Definitely will use again!

  Review of 8/7/21, following an experience of 3/28/21 by EMMY P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Exceptionnel! Service impécable et simple!

  Review of 8/2/21, following an experience of 4/6/21 by RANDY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great experience!

  Review of 7/26/21, following an experience of 6/26/21 by ISAAC M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy process for first time renters!

  Review of 7/23/21, following an experience of 5/26/21 by ORPHA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good

  Review of 7/21/21, following an experience of 3/4/21 by AMAYA T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The site looks good. some of the units we wanted to rent were not available during the dates selected and still showed up. I have lost time because of this as it took 24hrs to get a decline reply for that reason.

  Review of 7/4/21, following an experience of 6/19/21 by JORGE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything went perfectly from selecting the trailer, making arrangements with the owner to delivery and pick up. A great site for sure!

  Review of 6/22/21, following an experience of 5/24/21 by CAMRYN N. *

  *Pseudonymized data at the request of the author

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