Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  I had the pleasure of visiting Riddle's Jewelry recently, and I must say, the experience was nothing short of exceptional. From the moment we walked in, the staff's warmth and genuine kindness were apparent, creating an inviting atmosphere that set them apart from other jewelry stores. Having visited numerous other establishments, my fiancé and I were truly impressed by the level of service and expertise displayed by the Riddle's team, particularly Lisa Ortiz who guided us through the process. Her non-snooty approach was refreshing, making us feel valued and understood in our search for the perfect ring. Without a doubt, Riddle's Jewelry exceeded every expectation we had. Their professionalism and dedication to customer satisfaction are commendable, and I wholeheartedly recommend them, and Lisa Ortiz, to anyone seeking exquisite jewelry and a remarkable shopping experience. Five stars well-deserved.

  Review of 8/30/23, following an experience of 8/29/23 by A A. *

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• 5 / 5

  

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  Riddles joes above and beyond customer care. I love going there, they know me by name they are not pushy on the sale. I could not ask for better customer service. Thank you for all that you do. PS Michelle & Julie are my favorite when I go in there!

  Review of 8/29/23, following an experience of 8/28/23 by A A. *

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• 5 / 5

  

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  Fantastic service and inventory - super friendly and helpful.

  Review of 8/28/23, following an experience of 8/28/23 by A A. *

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• 5 / 5

  

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  They were very helpful

  Review of 8/27/23, following an experience of 8/27/23 by A A. *

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• 5 / 5

  

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  Had a very positive experience. My jewelry that I dropped off for cleaning looks like new. Thanks Jeanil

  Review of 8/26/23, following an experience of 8/26/23 by A A. *

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• 5 / 5

  

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  Really great staff and nice and friendly people

  Review of 8/26/23, following an experience of 8/26/23 by A A. *

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• 5 / 5

  

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  Smiling faces and great service!😀

  Review of 8/26/23, following an experience of 8/25/23 by A A. *

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• 5 / 5

  

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  I had a wonderful experience. The diamond consultant, Kylie, was informative, helpful and gracious. As a result, I would frequent Riddle's Jewelry in Brainerd again and recommend it to others.

  Review of 8/26/23, following an experience of 8/25/23 by A A. *

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• 5 / 5

  

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  My go to place for that gift for my bride. Great store … thank you Fawn !

  Review of 8/25/23, following an experience of 8/24/23 by A A. *

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• 5 / 5

  

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  The delivery was excellent, the necklace was the best, customer service gave me a 10% discount for a return customer. Thanks

  Review of 8/25/23, following an experience of 8/7/23 by A A. *

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• 5 / 5

  

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  Sales people did a great job they are the best! Always treat me great.

  Review of 8/23/23, following an experience of 8/22/23 by A A. *

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• 5 / 5

  

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  Heather and Troy and the rest of the staff are amazing. Great costumer service. Only place I buy jewelry from

  Review of 8/22/23, following an experience of 8/22/23 by A A. *

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• 5 / 5

  

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  Customer service was excellent! They got my ring done in a day where other shops take 4 weeks to do. Michelle was very patient and helpful with my decisions. I will highly recommend to my friends!

  Review of 8/22/23, following an experience of 8/22/23 by A A. *

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• 5 / 5

  

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  Great fast service.

  Review of 8/22/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Lovely jewelry and excellent service.

  Review of 8/21/23, following an experience of 8/21/23 by A A. *

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• 4 / 5

  

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  Good customer service, they had the tools to fix the watch

  Review of 8/21/23, following an experience of 8/21/23 by A A. *

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• 5 / 5

  

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  DeShaun welcomed me to Riddles and was very nice and was needing to come in and get my rings cleaned and he helped me the best he could and they turned out amazing

  Review of 8/20/23, following an experience of 8/19/23 by A A. *

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• 5 / 5

  

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  Easy to do online order and timely shipping. I really loved my Rushmore Black Hills Gold Factory Outlet Tour!

  Review of 8/20/23, following an experience of 8/4/23 by A A. *

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• 5 / 5

  

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  So helpful and I came away with a beautiful gold chain for my pendant

  Review of 8/20/23, following an experience of 8/19/23 by A A. *

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• 5 / 5

  

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  Daeshaun and diamond got me looking clean by cleaning up my silver chain

  Review of 8/20/23, following an experience of 8/20/23 by A A. *

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• 5 / 5

  

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  DeShaun is a phenomenal worker and has always helped me clean my jewelry and has always helped me picked out the best jewelry I could get for me girlfriend

  Review of 8/20/23, following an experience of 8/19/23 by A A. *

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• 5 / 5

  

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  The staff at Riddle's Jewelry in Williston's store extend a warm and friendly embrace, creating an atmosphere where both their expertise and kindness shine. The ladies and staff, embodying skill and grace, go the extra mile by offering complimentary watch adjustments, showcasing their dedication to exceptional customer service. It's at Riddle's Jewelry that one witnesses a harmonious blend of craftsmanship, generosity, and a genuine desire to make each visit a memorable and pleasant experience.

  Review of 8/18/23, following an experience of 8/18/23 by A A. *

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• 5 / 5

  

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  The Experience was great

  Review of 8/18/23, following an experience of 8/17/23 by A A. *

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• 5 / 5

  

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  Adam was very professional and patient as I found the ring I wanted to purchase. He confirmed what I was looking for, explained how the warranty works and was able to get my ring resized in two days. Excellent customer service.

  Review of 8/17/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Jesús was very nice and answered all my questions and took care very well care of my chain

  Review of 8/16/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Very good service

  Review of 8/16/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Excellent service and quality!

  Review of 8/16/23, following an experience of 8/15/23 by A A. *

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• 5 / 5

  

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  joe did an amazing job at helping me find exactly what im lookimg for!

  Review of 8/16/23, following an experience of 8/15/23 by A A. *

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• 5 / 5

  

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  Great selection and excellent service!

  Review of 8/15/23, following an experience of 8/15/23 by A A. *

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• 5 / 5

  

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  Excellent to work with, would highly recommend.

  Review of 8/15/23, following an experience of 7/11/23 by A A. *

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• 5 / 5

  

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  very helpful, has answers for every question and was very patient with me as i can’t decide

  Review of 8/14/23, following an experience of 8/13/23 by A A. *

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• 5 / 5

  

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  Did a great job very helpfull

  Review of 8/13/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Awesome customer service. Very friendly a d helpful. My new go to place for all my jewelry repairs.

  Review of 8/13/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Tasha is amazing every time I come in for my ring inspection!

  Review of 8/13/23, following an experience of 8/13/23 by A A. *

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• 5 / 5

  

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  Great job. Very helpful.

  Review of 8/13/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Love ❤️ going to riddle’s.. the girls are great and so helpful!! 😁❤️❤️❤️❤️

  Review of 8/13/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  DeShaun was an excellent sales person. He was professional and knowledgeable

  Review of 8/13/23, following an experience of 8/13/23 by A A. *

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• 5 / 5

  

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  Awesome customer service, super friendly. Also very helpful in helping you find what you want if you don’t entirely know already.

  Review of 8/12/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Great customer service!

  Review of 8/12/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Me and my boyfriend got my ring set here very affordable i told Daniel the style i was going for and budget and he was able to help me find the perfect ring and band for my budget without me compromising on my wants. Then after my boyfriend and I officially got engaged i had my ring resize like 2/3 times because i had trouble figuring out my true ring size. But they well very patient with me and worked with me! Very professional everyone should go see Daniel at Riddles! Thanks for the ongoing great experience!

  Review of 8/12/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Jesus was very patient and helpful, he helped chooser the right item and was very detailed and thorough with all of the information. I will definitely be coming back for my next jewelry purchase.

  Review of 8/12/23, following an experience of 8/12/23 by A A. *

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• 5 / 5

  

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  Wow, i need to edit this and come back with a proper review while not on my phone. As of right now, in the end stage of my journey, Nathan at the West Roads location is graciously sizing our ring. I just arrived at the end of the day, and really really appreciate the whole team, ESPECIALLY Joe from Lincoln. But again, I will have to either edit this review or write an additional one to due justice to the excellent customer service that I have received today. Thank you Riddle's Jewelry!!! Thank You YHWH!!!!!!!

  Review of 8/11/23, following an experience of 8/11/23 by A A. *

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• 5 / 5

  

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  Very personable and friendly.

  Review of 8/9/23, following an experience of 8/9/23 by A A. *

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• 5 / 5

  

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  Heja Mohammed and Brian were great

  Review of 8/9/23, following an experience of 8/9/23 by A A. *

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• 5 / 5

  

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  Riddles in Minot is the most helpful and best spot to go for jewelry the associates are super helpful and knowledgeable and super friendly I always go back for the helpfulness and conversations we can have.

  Review of 8/8/23, following an experience of 8/7/23 by A A. *

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• 5 / 5

  

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  Good jewelry here and good service always helping me with whatever I need

  Review of 8/6/23, following an experience of 8/6/23 by A A. *

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• 5 / 5

  

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  Jay did really good job cleaning my ring. Riddles have really beautiful rings.

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  They have BEAUTIFUL jewelry. Very friendly and professional!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Good consumer service and rings to choose from

  Review of 8/5/23, following an experience of 7/29/23 by A A. *

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• 5 / 5

  

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  I’ve come to Riddle’s Jewelry multiple times throughout the years for repairs. Today I just got my watch battery replaced. Fast, friendly, experienced, and quality service.

  Review of 8/5/23, following an experience of 7/27/23 by A A. *

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• 5 / 5

  

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  The service is really well, and helped me out a lot.

  Review of 8/5/23, following an experience of 8/1/23 by A A. *

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• 5 / 5

  

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  Very good company!!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Service was great

  Review of 8/5/23, following an experience of 8/1/23 by A A. *

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• 5 / 5

  

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  Walked out the same day and had no clue we would fall in love with our rings! We went to so many places and nothing could compare. Just like we felt about each other when we first met. Hanna and Joe thank you!

  Review of 8/5/23, following an experience of 8/1/23 by A A. *

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• 5 / 5

  

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  Sarah was fantastic. She stayed patient with us throughout the entire process and even worked last closing to help us wrap up our decision. Would highly recommend. Professional service, polite and very welcoming.

  Review of 8/5/23, following an experience of 7/27/23 by A A. *

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• 5 / 5

  

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  Joe was AMAZING and super helpful!! Thank you!!!! Go Prodigy!!

  Review of 8/5/23, following an experience of 7/31/23 by A A. *

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• 4 / 5

  

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  Staff were friendly and patient.

  Review of 8/5/23, following an experience of 7/31/23 by A A. *

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• 5 / 5

  

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  DeShaun was great!! Super helpful and extremely nice. Will visit again!

  Review of 8/5/23, following an experience of 7/28/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Very easy

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Excellent experience

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  My wife and I stopped in to see what the forever bracelet was all about! Chance Braveheart, at the Mesa Mall store, helped us! My wife did purchase a bracelet. Chance was very professional in her salesmanship and she even put the bracelet on my wife's wrist. Great experience buying from Riddle's.

  Review of 8/5/23, following an experience of 7/31/23 by A A. *

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• 5 / 5

  

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  The staff was very courteous and helpful. They helped us find exactly what we were wanting.

  Review of 8/5/23, following an experience of 7/29/23 by A A. *

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• 5 / 5

  

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  the service here was really good

  Review of 8/5/23, following an experience of 8/1/23 by A A. *

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• 5 / 5

  

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  Very helpful!

  Review of 8/5/23, following an experience of 8/1/23 by A A. *

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• 5 / 5

  

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  Wonderful service!

  Review of 8/5/23, following an experience of 8/2/23 by A A. *

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• 5 / 5

  

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  Took my three watches in to get my batteries replaced and the service was impeccable,professional, express and very friendly. I highly recommend their excellent service and they also offer warranty on their work. It’s the best place to go for fine jewelry too. Check them out. The have outstanding customer service

  Review of 8/5/23, following an experience of 8/5/23 by A A. *

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• 5 / 5

  

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  Beautiful jewelry!!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  best wrap !

  Review of 8/5/23, following an experience of 8/2/23 by A A. *

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• 5 / 5

  

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  The floor manger, Sara, at Westroads Mall in Omaha, NE was amazing! She had great insight toward the items I brought in for consultations. She very clearly communicated prices for resizing each piece, and gave me advice as to other items that could use maintenance. Her, and her teammate, were very kind and great to interact with. When I described a piece they didn’t have in store, they showed me how we could have it ordered from another location so I could come in later to see it in person. They were very helpful! I was pleasantly surprised at the pricing for pieces as well. I always highly recommend Riddle’s Jewelry.

  Review of 8/5/23, following an experience of 7/31/23 by A A. *

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• 5 / 5

  

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  Excellent service and product.

  Review of 8/5/23, following an experience of 7/29/23 by A A. *

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• 5 / 5

  

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  Great!!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 4 / 5

  

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  Friendly service.

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Best ever!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Riddles is great!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Great

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Always love the quality diamonds at Riddles!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Very good company

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Thanks!

  Review of 8/5/23, following an experience of 7/30/23 by A A. *

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• 5 / 5

  

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  Went to get my jewelry repaired. To my surprise it was fast AND FREE! Wooohooo love riddles

  Review of 8/5/23, following an experience of 7/29/23 by A A. *

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• 5 / 5

  

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  I am absolutely amazed at Erics remarkable service. I just happened to stop in looking for a watch and was immediately impressed. His kind of service is almost non existence in this day and age. I have very high standards for my own customers and Eric nailed every single one. On a scale of 1 to 10 I rate his service at a 15. I rarely am impressed this much with salesclerks now days, so don't think I say this high of praise very often, I don't. He has created a new customer, me, even though I have to go all across town to get there, I will when necessary. I have to say I completely enjoyed feeling so spoiled and important by Eric and I purchase not one, but TWO watches. Thank You. Mary W.

  Review of 8/5/23, following an experience of 7/24/23 by A A. *

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• 1 / 5

  

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  Never yet recieve the jewelry

  Review of 8/5/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  Mathew and Tiffany were life savers today!! They were able to help with changing/securing my watch band. Highly recommend if you like friendly and quick service!

  Review of 8/5/23, following an experience of 7/24/23 by A A. *

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• 5 / 5

  

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  Very friendly knowledgeable staff. Will be back.

  Review of 8/5/23, following an experience of 7/23/23 by A A. *

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• 5 / 5

  

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  Michel was amazing and very very helpful

  Review of 8/5/23, following an experience of 7/27/23 by A A. *

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• 5 / 5

  

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  I love it

  Review of 8/4/23, following an experience of 7/20/23 by A A. *

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• 2 / 5

  

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  The ring was a disappointment. How the ring looks online verses how it looks in real life, completely different. I would not have bought it if how it REALLY looks was actually pictured.

  Review of 8/4/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  It was very easy to place an order on the website. Additionally, it was easy to get a hold of Riddles when I had questions.

  Review of 7/21/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  Great service. Lisa Ortiz was very helpful

  Review of 7/20/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  Good

  Review of 7/19/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Very helpful & nice. Great customer service as well, very pleased with all the workers and the service i received.

  Review of 7/19/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Chance was amazing. So helpful. She helped me choose when I was very indecisive and went above and beyond to order a ring in for me to try before buying. I would 100% come back to her

  Review of 7/19/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Arrived very quickly and it’s beautiful! Y

  Review of 7/18/23, following an experience of 6/30/23 by A A. *

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• 5 / 5

  

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  The customer service was Exceptional! Very Friendly. The repair on my was completed ahead of schedule. The ring looked Beautiful! Excellent workmanship. Thank you

  Review of 7/18/23, following an experience of 7/18/23 by A A. *

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• 5 / 5

  

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  I am so pleased with the work that was done on my rings and the fact it was done a lot sooner than expected. Everyone was so nice and accommodating and I would recommend this store to anyone.

  Review of 7/17/23, following an experience of 7/16/23 by A A. *

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• 5 / 5

  

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  Got my watch sized, very quick and professional. Great atmosphere. Workers very helpful and friendly.

  Review of 7/16/23, following an experience of 7/15/23 by A A. *

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• 5 / 5

  

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  Showed what I was wanting and was able to help me pick everything out super fast and super helpful!

  Review of 7/16/23, following an experience of 7/15/23 by A A. *

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• 5 / 5

  

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  They did a fantastic and quick job cleaning my jewelry and great friendly service!

  Review of 7/16/23, following an experience of 7/16/23 by A A. *

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• 5 / 5

  

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  Adam was so helpful, simply the best, better than all the rest!!

  Review of 7/16/23, following an experience of 7/15/23 by A A. *

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• 5 / 5

  

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  This is my second order from Riddle’s. High quality merchandise. Very accommodating and great, fast service! I highly recommend them!!

  Review of 7/14/23, following an experience of 7/13/23 by A A. *

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