Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  They are sonice and friendly I like the store

  Review of 7/14/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  The best jewelry in town

  Review of 7/12/23, following an experience of 7/11/23 by A A. *

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• 5 / 5

  

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  Needed a watch battery; very quick, great price and friendly.

  Review of 7/11/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 7/9/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  I was so happy with the service I received!! I brought in 3 rings to be re-sized and one needed the stone put back and a clasp on my bracelet!! The work was done quickly and beautifully!!! Was so happy!! Jory let me know when they were ready and took such good care of me!! I will definitely be back!!!!

  Review of 7/9/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  The nicest people in the jewelry business! Alexis took great care of my wedding ban and made it look like new.

  Review of 7/9/23, following an experience of 7/8/23 by A A. *

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• 4 / 5

  

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  Very helpful at the least

  Review of 7/9/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  Great customer service!!

  Review of 7/8/23, following an experience of 7/7/23 by A A. *

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• 5 / 5

  

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  Great customer service! Very friendly and quick to help repair a broken necklace. We’ll be back!

  Review of 7/8/23, following an experience of 7/7/23 by A A. *

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• 5 / 5

  

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  Hanna did a great job polishing my ring, great customer service, would visit again.

  Review of 7/7/23, following an experience of 7/7/23 by A A. *

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• 5 / 5

  

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  Randy found me the perfect ring as soon as we walked in. I tried on more but the one he picked ended up being the one! Everyone was very friendly.

  Review of 7/4/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Love black hills gold .

  Review of 7/4/23, following an experience of 6/16/23 by A A. *

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• 5 / 5

  

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  So much help! I know nothing about jewelry and Joyce was the best! Made things so easy for us and came to a final decision very quick!

  Review of 7/2/23, following an experience of 7/2/23 by A A. *

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• 5 / 5

  

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  Alexis is so personable and and knowledgeable about the company . Fixed my watch on the spot , and assisted with my jewlery repair needs ! She has gained riddles a loyal customer !

  Review of 6/30/23, following an experience of 6/30/23 by A A. *

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• 5 / 5

  

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  Wonderful store! Great selection and family owned! Get your jewelry cleaned and shop with Riddles!

  Review of 6/29/23, following an experience of 6/28/23 by A A. *

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• 5 / 5

  

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  Megan Meyer was the most amazing person and helped me pick out the cutest two rings!!

  Review of 6/29/23, following an experience of 6/28/23 by A A. *

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• 5 / 5

  

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  I love these! My wife loves these! The are more than flowers dipped in gold they are memories that last a lifetime.

  Review of 6/28/23, following an experience of 6/25/23 by A A. *

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• 5 / 5

  

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  Good

  Review of 6/24/23, following an experience of 6/23/23 by A A. *

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• 4 / 5

  

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  The order was received quickly and was exactly what I ordered. However, I would prefer that these items were more readily available in-store.

  Review of 6/23/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  Good to deal with nice people service was good

  Review of 6/21/23, following an experience of 6/21/23 by A A. *

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• 5 / 5

  

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  The staff were extremely knowledgeable and easy to talk to!

  Review of 6/20/23, following an experience of 6/19/23 by A A. *

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• 5 / 5

  

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  Quick shipping easy to find products on the site overall very happy with my purchase.

  Review of 6/19/23, following an experience of 6/10/23 by A A. *

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• 5 / 5

  

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  Every time we come in here Sarah and Krista are so helpful! They helped us find a wedding band for my fiancé which would work with her unique engagement ring when other jewelers said there wasn't anything that would work. Since then we have bought multiple pieces and have a great relationship with them. I could not recommend Riddle's, Krista, and Sarah enough! Come down to Riddle's Jewelery in the Westroads mall and let them help you find what you're looking for!

  Review of 6/18/23, following an experience of 6/18/23 by A A. *

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• 5 / 5

  

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  Heja was very informing and helped us pick out a ring for both of us that we liked and in a timely manner, will be back!

  Review of 6/18/23, following an experience of 6/17/23 by A A. *

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• 5 / 5

  

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  Great experience both Tasha and Jeanil were so much help. Luckily they helped make a great choice on my necklace.

  Review of 6/17/23, following an experience of 6/17/23 by A A. *

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• 5 / 5

  

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  Great customer service!

  Review of 6/15/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  friendly service

  Review of 6/14/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  They were very kind, and even though I’m bad with cash they got me covered with the counting. Overall great experience and a lot of cool stuff here.

  Review of 6/14/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  The manager of Riddles in Hastings is terrific. So knowledgeable and willing to help any way she can. Brilliant ideas for custom jewelry. Not to mention how pleasant and fun she is to work with.

  Review of 6/14/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  Tammi's AMAZING!!! Tammi was such a comforting help & great representative for your company; I asked her if there was a survey to do. So I've been looking for a certain LeVian ring for some time now. While searching through Google images, I finally found it at Riddle's Jewelry which just happens to be quite a few states away! Since I'm so far away & couldn't physically see the ring nor speak to someone face to face, I called the 800# on the site & spoke with Tammi. I told her the story of how I've been searching for the ring & where I live & how grateful I am for Google & she instantly put me at ease & ensured that I understood every step of the process & that we were gonna get this ring to me without a glitch. After a bunch of antagonizing questions & maybe another story or two from me, we ended the conversation with a purchase. Not sure if she'll see this at all & if she does, if she'll remember me, but Tammi, Thank You SO Much for all of your assistance & dealing with all of my questions. I know I'm not an easy customer to deal with when it comes to wanting to know everything about the product & being comfortable making a purchase. We both also chuckled at the fact that I was typing in the wrong ring description while searching BUT that's another story for another day! Thanks again Tammi & Thank You Riddle's Jewelry for making my heart happy!

  Review of 6/13/23, following an experience of 6/12/23 by A A. *

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• 5 / 5

  

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  Tammi's AMAZING!!! Tammi was such a comforting help & great representative for your company; I asked her if there was a survey to do. So I've been looking for a certain LeVian ring for some time now. While searching through Google images, I finally found it at Riddle's Jewelry which just happens to be quite a few states away! Since I'm so far away & couldn't physically see the ring nor speak to someone face to face, I called the 800# on the site & spoke with Tammi. I told her the story of how I've been searching for the ring & where I live & how grateful I am for Google & she instantly put me at ease & ensured that I understood every step of the process & that we were gonna get this ring to me without a glitch. After a bunch of antagonizing questions & maybe another story or two from me, we ended the conversation with a purchase. Not sure if she'll see this at all & if she does, if she'll remember me, but Tammi, Thank You SO Much for all of your assistance & dealing with all of my questions. I know I'm not an easy customer to deal with when it comes to wanting to know everything about the product & being comfortable making a purchase. We both also chuckled at the fact that I was typing in the wrong ring description while searching BUT that's another story for another day! Thanks again Tammi & Thank You Riddle's Jewelry for making my heart happy!

  Review of 6/13/23, following an experience of 6/12/23 by A A. *

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• 5 / 5

  

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  They are always helpful and knowledgeable. Work is done on time!! Tracey is the best!!

  Review of 6/12/23, following an experience of 6/11/23 by A A. *

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• 5 / 5

  

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  Friendly great service

  Review of 6/11/23, following an experience of 6/10/23 by A A. *

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• 5 / 5

  

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  Very friendly, very great quality customer service

  Review of 6/11/23, following an experience of 6/10/23 by A A. *

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• 5 / 5

  

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  Krista and her coworker were very helpful picking out a men’s ring to surprise my husband and with getting my original wedding rings sized and cleaned up. Absolutely delightful experience.

  Review of 6/10/23, following an experience of 6/9/23 by A A. *

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• 5 / 5

  

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  The looks great!

  Review of 6/10/23, following an experience of 6/9/23 by A A. *

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• 5 / 5

  

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  very helpful and good service

  Review of 6/10/23, following an experience of 6/10/23 by A A. *

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• 5 / 5

  

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  Cool place. Many jewelry

  Review of 6/10/23, following an experience of 6/10/23 by A A. *

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• 5 / 5

  

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  The website was easy to use! I purchased Pearl earrings and I am happy with them!

  Review of 6/7/23, following an experience of 5/20/23 by A A. *

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• 5 / 5

  

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  Thanks Randy!!

  Review of 6/7/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  Helpful, knowledgeable

  Review of 6/6/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  Excellent service and very welcoming atmosphere.

  Review of 6/6/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  LOVED the customer service here! Everyone was so nice and Randy was seriously the best, helped my fiancé and I find the perfect ring for me! no pressure and listened to all the things I liked and didn’t like, so helpful and his personality was just great! We felt bad coming close to closing but he not once made us feel less important and rushed to get out of there! 100% recommend Randy!

  Review of 6/6/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  Matthew and Vivian helped me out and did a great job on helping me find the perfect chain for me, if I could give them 10 stars I would 💪

  Review of 6/6/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  Thanks Heja! Great service

  Review of 6/5/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  great service. absolutely professional.

  Review of 6/5/23, following an experience of 6/4/23 by A A. *

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• 5 / 5

  

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  I have gotten many pieces and custom items as well. I would NEVER go anywhere else.

  Review of 6/4/23, following an experience of 6/3/23 by A A. *

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• 5 / 5

  

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  They have been very helpful and a pleasure to work with.

  Review of 6/4/23, following an experience of 6/4/23 by A A. *

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• 5 / 5

  

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  Heja service was excellent. He was very knowledgeable and help me pick the perfect gift for my husband!

  Review of 6/3/23, following an experience of 6/3/23 by A A. *

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• 5 / 5

  

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  Angie at the Dubuque store was amazing! She is very kind and personable! Will definitely go back to another Riddles in the future.

  Review of 6/3/23, following an experience of 6/2/23 by A A. *

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• 5 / 5

  

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  Sarah

  Review of 6/2/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  Had a good experience and good customer service

  Review of 6/2/23, following an experience of 6/2/23 by A A. *

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• 5 / 5

  

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  Excellent customer service. Product quality outstanding.

  Review of 6/2/23, following an experience of 5/9/23 by A A. *

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• 5 / 5

  

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  Randy was super helpful and had great insight when helping me pick out my wedding band!

  Review of 5/31/23, following an experience of 5/30/23 by A A. *

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• 5 / 5

  

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  Tyler removed a couple links from a watch of mine. Took him no time to get the links removed and even gave me some nice insight on a few watches. Definitely will be visiting Riddles again soon.

  Review of 5/29/23, following an experience of 5/28/23 by A A. *

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• 5 / 5

  

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  Heja was very helpful finding a perfect ring for me. Very friendly and calm about picking a ring

  Review of 5/28/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  Very awesome to work with and found what I wanted

  Review of 5/27/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Hands down the best experience! Alexis and Brianna were absolutely amazing! We brought my ring in to resize it a little over an hour until closing and Alexis did not skip a beat when it came to getting my ring perfect and making sure I could make my 2 hour drive back home a good one with a fitting ring!

  Review of 5/27/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Krista was great help reducing the size on my watch 5/5 customer service

  Review of 5/26/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Yesterday I stopped into Riddle’s Jewelry looking for a gift for my graduating granddaughter. Lon Hardy came right over to assist me. When I told him what I was looking for he had several suggestions and I found the perfect necklace for her! I was also looking for a specific item for myself and he showed me several items for me to choose from! Excellent Selection! Excellent Customer Service! Thank you Lon for assisting me today.

  Review of 5/24/23, following an experience of 5/23/23 by A A. *

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• 5 / 5

  

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  Amazing service and easy to work with

  Review of 5/24/23, following an experience of 5/20/23 by A A. *

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• 5 / 5

  

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  Very helpful and knowledgeable. Greeted with a smile.

  Review of 5/23/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  Friendly environment and beautiful jewelry

  Review of 5/23/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  Sold me some beautiful Perl necklaces from my soon to be wife for wedding day this weekend

  Review of 5/23/23, following an experience of 5/23/23 by A A. *

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• 5 / 5

  

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  very happy with my purchase, and I can skip the store, yet still go in for checkups and repairs

  Review of 5/19/23, following an experience of 5/13/23 by A A. *

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• 5 / 5

  

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  Sarah in Sheridan always delivers what I order on time and goes the extra mile to ensure satisfaction.

  Review of 5/19/23, following an experience of 5/19/23 by A A. *

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• 5 / 5

  

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  We have absolutely loved this store! We always receive the help that we ask for and if they don’t know the answer, then figure it out! The Manager Symphony White is amazing and has trained her staff to be just as amazing! Thank you Hastings riddles!

  Review of 5/18/23, following an experience of 5/18/23 by A A. *

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• 5 / 5

  

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  Michael was the best. Very helpful and knowledgeable. Great customer service.

  Review of 5/17/23, following an experience of 5/17/23 by A A. *

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• 5 / 5

  

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  Randy helped with the options in our price range and gave insight on how the rings looked. He helped with making a quick and beautiful purchase.

  Review of 5/17/23, following an experience of 5/17/23 by A A. *

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• 5 / 5

  

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  They were very helpful and respectful. They were very reasonable with their pricing and the general manager and sales associate that helped me we’re amazing.

  Review of 5/16/23, following an experience of 5/15/23 by A A. *

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• 5 / 5

  

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  Excellent service! Suits your needs.

  Review of 5/16/23, following an experience of 5/16/23 by A A. *

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• 5 / 5

  

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  Jewelry repair was done professional by Marvin

  Review of 5/16/23, following an experience of 5/15/23 by A A. *

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• 5 / 5

  

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  They were amazing!

  Review of 5/14/23, following an experience of 5/14/23 by A A. *

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• 5 / 5

  

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  The item matched the photo posted online.

  Review of 5/14/23, following an experience of 5/9/23 by A A. *

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• 5 / 5

  

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  We came in not expecting to purchase anything but the sales person, Hija, did an amazing job showing us rings that were within our budget. I do plan on returning to purchase more jewelry.

  Review of 5/14/23, following an experience of 5/13/23 by A A. *

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• 5 / 5

  

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  Great assistance. Fantastic service

  Review of 5/14/23, following an experience of 5/14/23 by A A. *

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• 5 / 5

  

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  Awesome Staff

  Review of 5/14/23, following an experience of 5/14/23 by A A. *

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• 5 / 5

  

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  Heja Mohammed was able to help find a watch for us quickly, effectively and in our budget

  Review of 5/14/23, following an experience of 5/13/23 by A A. *

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• 5 / 5

  

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  Fast shipping and good price!

  Review of 5/14/23, following an experience of 5/11/23 by A A. *

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• 5 / 5

  

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  Matt helped me find a gift for my mom and did a excellent job as a sales men

  Review of 5/14/23, following an experience of 5/13/23 by A A. *

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• 5 / 5

  

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  Great service very kind!

  Review of 5/14/23, following an experience of 5/14/23 by A A. *

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• 5 / 5

  

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  Always very helpful and consistently go above and beyond, including keeping a smile on my 4yr old face while she waits.

  Review of 5/13/23, following an experience of 5/12/23 by A A. *

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• 5 / 5

  

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  Very patient and kind

  Review of 5/13/23, following an experience of 5/13/23 by A A. *

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• 5 / 5

  

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  Great experience and very helpful!

  Review of 5/13/23, following an experience of 5/12/23 by A A. *

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• 5 / 5

  

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  My ring is more beautiful than I expected. Thank you!

  Review of 5/12/23, following an experience of 4/21/23 by A A. *

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• 5 / 5

  

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  Megan was awesome and patient

  Review of 5/12/23, following an experience of 5/11/23 by A A. *

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• 5 / 5

  

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  Nolan is doing so great for us! He is so patient and help us find what we need! I would like bring my friends here and hope to see him next time!

  Review of 5/11/23, following an experience of 5/11/23 by A A. *

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• 4 / 5

  

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  Great product. Slow delivery.

  Review of 5/11/23, following an experience of 4/27/23 by A A. *

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• 5 / 5

  

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  Bracelet is beautiful!

  Review of 5/10/23, following an experience of 5/5/23 by A A. *

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• 5 / 5

  

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  I contacted their custom service with a question, and the representative with whom I spoke was very courteous and was able to satisfactorily resolve my issue. Also, the necklace arrived in a very timely manner and was exactly as described.

  Review of 5/10/23, following an experience of 5/4/23 by A A. *

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• 5 / 5

  

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  Very friendly and no pressure at all!

  Review of 5/8/23, following an experience of 5/8/23 by A A. *

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• 5 / 5

  

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  Good customer service very nice guys

  Review of 5/8/23, following an experience of 5/7/23 by A A. *

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• 5 / 5

  

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  Krista is amazing i love her

  Review of 5/7/23, following an experience of 5/6/23 by A A. *

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• 5 / 5

  

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  Heja and Bryan were supper nice

  Review of 5/7/23, following an experience of 5/7/23 by A A. *

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• 5 / 5

  

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  Been shopping with Riddle for a few years & everything is always perfect! Special thanks to Tammi for her assistance!

  Review of 5/7/23, following an experience of 4/29/23 by A A. *

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• 5 / 5

  

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  Crista Super helpful and helped me out so much today

  Review of 5/7/23, following an experience of 5/6/23 by A A. *

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• 5 / 5

  

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  Was great help in finding rings and the details that goes into each ring.

  Review of 5/7/23, following an experience of 5/6/23 by A A. *

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• 5 / 5

  

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  Heja was extremely helpful and considerate of my wishes.

  Review of 5/7/23, following an experience of 5/7/23 by A A. *

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• 5 / 5

  

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  Stacey Hicks did a great job helping us today.

  Review of 5/6/23, following an experience of 5/5/23 by A A. *

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• 5 / 5

  

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  Stacey did an excellent customer service in finding the perfect gift.

  Review of 5/6/23, following an experience of 5/5/23 by A A. *

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