Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  Great customer service

  Review of 6/12/21, following an experience of 6/12/21 by A A. *

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• 5 / 5

  

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  Ryan swigart was a very pleasant and polite salesman. I look forward to buying from him again

  Review of 6/11/21, following an experience of 6/10/21 by A A. *

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• 5 / 5

  

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  Amazing experience. The piece I purchased had some complications (that wasn't Riddle's fault) but the representative from Riddle's worked with me until we found a solution. This is much better than those big brand jewelry stores that all seem to be owned by one big parent company. 10/10 I would recommend going here first.

  Review of 6/8/21, following an experience of 6/7/21 by A A. *

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• 5 / 5

  

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  We stopped by to make a Black Hills jewelry purchase while visiting the area and to take the factory tour which was very interesting. Aaron had meanwhile had my ring purchase sized and helped my husband with some travel tips. The folks here are very friendly and really know their stuff. No hard sale. I loved my ring so much that I later called back while we were further along on our vacation to order a different ring for my daughter which is being sized and sent out directly. The customer service could not be better and the whole experience added to our enjoyment of our visit to the area. My daughter and I will cherish our rings for years to come!

  Review of 6/6/21, following an experience of 6/5/21 by A A. *

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• 5 / 5

  

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  Exceptional service from the Ames team! Thank you!

  Review of 6/6/21, following an experience of 6/5/21 by A A. *

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• 5 / 5

  

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  Great Service!

  Review of 6/4/21, following an experience of 6/3/21 by A A. *

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• 5 / 5

  

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  I could not have asked for an easier experience! Tyler was a huge help and answered all of my questions. He even helped ease all of my concerns about buying. Retail needs more people like Tyler! Will definitely be back in the future :)

  Review of 6/4/21, following an experience of 6/3/21 by A A. *

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• 5 / 5

  

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  Really friendly sales people! Thanks!

  Review of 6/2/21, following an experience of 6/1/21 by A A. *

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• 5 / 5

  

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  Very nice and are the best place to get jewelry repaired.

  Review of 6/1/21, following an experience of 6/1/21 by A A. *

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• 5 / 5

  

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  They were very helpful and answered all the questions I had. They are resizing my new ring right there and don’t send it out.

  Review of 5/30/21, following an experience of 5/30/21 by A A. *

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• 5 / 5

  

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  It was a great experience

  Review of 5/30/21, following an experience of 5/30/21 by A A. *

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• 5 / 5

  

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  Wonderful store to shop in! The ladies made it so easy to find what I was looking for.

  Review of 5/29/21, following an experience of 5/29/21 by A A. *

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• 5 / 5

  

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  Sale person very patient with my shopping indecision’s, did not appear irritated or hurried.

  Review of 5/28/21, following an experience of 5/28/21 by A A. *

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• 5 / 5

  

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  Employees were very friendly,personal and professional. Both of my daughters got their engagement rings at Riddles. We have all been very pleased.

  Review of 5/27/21, following an experience of 5/27/21 by A A. *

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• 5 / 5

  

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  Very friendly and welcoming group of staff! Took my necklace in for repairs. No stress involved and taken care of very quickly! Thank you Riddles!

  Review of 5/26/21, following an experience of 5/25/21 by A A. *

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• 5 / 5

  

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  Staff very friendly and very helpful thank you very much. Made life easy

  Review of 5/26/21, following an experience of 5/25/21 by A A. *

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• 5 / 5

  

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  Was very pleasant working with Kyle we will be back when shopping for a diamond purchase.

  Review of 5/22/21, following an experience of 5/22/21 by A A. *

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• 5 / 5

  

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  Wonderful service! Cheyenne was very helpful with every question we had. We had a custom order and it was exactly what we wanted. Thankful for Riddle’s!

  Review of 5/22/21, following an experience of 5/21/21 by A A. *

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• 5 / 5

  

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  Anthony was very professional, knowledgeable and helpful! I would definitely recommend going here! :)

  Review of 5/20/21, following an experience of 5/19/21 by A A. *

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• 5 / 5

  

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  Josh has been so helpful. I have been able to depend on Riddles for good service and help when needed. Thank you!

  Review of 5/14/21, following an experience of 5/14/21 by A A. *

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• 5 / 5

  

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  I would recommend Riddles jewelry to anyone. I'm definitely going back myself.

  Review of 5/12/21, following an experience of 5/8/21 by A A. *

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• 5 / 5

  

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  They’re so awesome! Lexi worked with me to find exactly what was needed!!

  Review of 5/12/21, following an experience of 5/10/21 by A A. *

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• 5 / 5

  

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  My grandmother wore her ring since the day us grand girls were born . We fight over who would get her ring , for sentimental reasons . She was a second mother to us . After she passed , 12 years ago , we could not remember what the ring looked like . After searching , we finally found it ... the ******* Traditional . It was like it was meant to be , it is my last name , ******* . I reached out to **** and he brought my vision of my grandmothers ring come to life . I ordered the , one for me and one for my two sisters . Not we don’t have to fight : ) I can’t thank gosh enough for his customer service and professionalism . We couldn’t be happier !

  Review of 5/12/21, following an experience of 5/7/21 by A A. *

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• 5 / 5

  

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  I was very impressed

  Review of 4/20/21, following an experience of 4/20/21 by A A. *

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• 5 / 5

  

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  I went to Riddles in Grand Forks, ND to get my ring size and see what design of rings I liked best. Nolan helped me throughout the process and he was so great! He is very knowledgeable about all rings and explained many ways on how I could customize rings to create my perfect ring. The amount of customizable options at Riddle’s is impressive. I highly recommend Nolan from Riddle’s in Grand Forks for all of your engagement ring questions!

  Review of 4/17/21, following an experience of 4/16/21 by A A. *

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• 5 / 5

  

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  Beautiful jewelry selections with great prices! Binh was super helpful and kind, great manager he is!!!

  Review of 4/7/21, following an experience of 4/6/21 by A A. *

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• 5 / 5

  

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  Cadie was amazing! We got in and out with both rings the day before our wedding. Very incredible experience and I can’t wait to work with her mom!

  Review of 4/4/21, following an experience of 4/3/21 by A A. *

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• 5 / 5

  

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  This place is awesome Good prices quality jewelry

  Review of 3/31/21, following an experience of 3/30/21 by A A. *

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• 5 / 5

  

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  Megan made my purchasing experience positive and extremely easy! She is extremely knowledgeable and personable.

  Review of 3/28/21, following an experience of 3/27/21 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 3/27/21, following an experience of 3/27/21 by A A. *

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• 5 / 5

  

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  Riddles Jewelers is beyond outstanding. I had several pieces of jewelry to be cleaned. Their customer service was prompt, polite and helpful. The jewelry cleaning was done without charge and with a smile. Would definitely recommend.

  Review of 3/27/21, following an experience of 3/27/21 by A A. *

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• 5 / 5

  

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  Excellent customer service.

  Review of 3/21/21, following an experience of 3/20/21 by A A. *

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• 5 / 5

  

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  My sales person (Lexi) was magnificent on all levels of the customer service that she provided me with. The most important thing is that she put the largest smile on my lady's face for her birthday by selling me a dream ring for her special day. Riddles should be very appreciative and feel very luck to have a valuable employee like Lexi. Thank you Riddles and Lexi!!!

  Review of 3/13/21, following an experience of 3/12/21 by A A. *

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• 5 / 5

  

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  Authorized Bulova service center. Riddle's sent my Bulova Curve in for factory service. Good courteous service, friendly staff! Thank you!

  Review of 3/5/21, following an experience of 3/4/21 by A A. *

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• 5 / 5

  

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  Nice people working there

  Review of 2/26/21, following an experience of 2/25/21 by A A. *

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• 5 / 5

  

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  I have shopped at a lot of jewelry stores for various pieces. I can honestly say the customer service and friendly service was top notch. The quality pieces and knowledge of the staff made my purchase easy when compared to other stores. I will continue to shop at Riddles.

  Review of 1/30/21, following an experience of 1/30/21 by A A. *

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• 5 / 5

  

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  In all my years of dealing with retailers, I can honestly say that I have never had the quality of service that I have received from Riddles Jewelry.... They have gone above and beyond for me over and over again... I definitely recommend them for your jewelry needs

  Review of 1/19/21, following an experience of 1/19/21 by A A. *

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• 5 / 5

  

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  Well satisfied went above and beyond what I expected.impeccable workmanship. Would deal with again!!

  Review of 12/29/20, following an experience of 12/29/20 by A A. *

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