Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  Always a great experience the girls are so kind and helpful!

  Review of 4/25/24, following an experience of 4/25/24 by A A. *

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• 5 / 5

  

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  Brenda was very helpful on helping me pick a necklace out for my girlfriend thank you so much

  Review of 4/25/24, following an experience of 4/24/24 by A A. *

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• 5 / 5

  

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  Brenda Hall and staff very helpful, caring and nice!

  Review of 4/25/24, following an experience of 4/25/24 by A A. *

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• 5 / 5

  

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  Adam Campbell at Riddles Hays Kansas is by far the best salesman I have had the pleasure working with. His professionalism and work ethic ensured I was able to find the perfect anniversary gift for my girlfriend. I will definitely be back in the future for my jewlery needs.

  Review of 4/25/24, following an experience of 4/25/24 by A A. *

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• 5 / 5

  

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  Love the lovely ladies the are also so helpful

  Review of 4/25/24, following an experience of 4/25/24 by A A. *

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• 5 / 5

  

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  Brenda was an excellent help and gave me a great deal on a necklace for my girlfriend!

  Review of 4/25/24, following an experience of 4/11/24 by A A. *

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• 5 / 5

  

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  Great necklace

  Review of 4/25/24, following an experience of 4/6/24 by A A. *

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• 5 / 5

  

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  They sized our rings just right and polished them so shiny it looked like new!

  Review of 4/25/24, following an experience of 4/20/24 by A A. *

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• 5 / 5

  

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  Brenda was very professional and kind cleaning my wedding ring. She got it sparkling like new! She also checked the diamonds to make sure it was not counterfeit. I 100% recommend her help.

  Review of 4/25/24, following an experience of 4/18/24 by A A. *

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• 5 / 5

  

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  tiffany, cynthia, and mattew were awesome!

  Review of 4/25/24, following an experience of 4/16/24 by A A. *

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• 5 / 5

  

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  Great customer service

  Review of 4/25/24, following an experience of 4/13/24 by A A. *

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• 5 / 5

  

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  Tiffany and Matt gave great services!

  Review of 4/25/24, following an experience of 4/23/24 by A A. *

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• 5 / 5

  

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  Matthew Alire was extremely helpful and patient in attempting to find a replacement pin for my watch bracelet

  Review of 4/25/24, following an experience of 4/21/24 by A A. *

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• 5 / 5

  

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  Brenda hall was really nice and helpful.

  Review of 4/25/24, following an experience of 4/23/24 by A A. *

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• 5 / 5

  

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  This was the best customer service I've ever had.

  Review of 4/25/24, following an experience of 4/4/24 by A A. *

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• 5 / 5

  

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  Brenda Hall was very respectable and very nice and helpful

  Review of 4/25/24, following an experience of 4/23/24 by A A. *

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• 5 / 5

  

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  Ethan Parrish it’s a great working guy

  Review of 4/25/24, following an experience of 4/23/24 by A A. *

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• 5 / 5

  

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  I went in with my brother to ring shop for his girlfriend. It was busy for a Tuesday afternoon and we had Kyle come up and assist us with questions, pricing, and ultimately with the purchase of a beautiful ring for my future sister in law. We really appreciated Kyle’s kind and patient demeanor. We will be referring our friends and family to him and to Riddles for any future purchases.

  Review of 4/25/24, following an experience of 4/17/24 by A A. *

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• 5 / 5

  

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  I had a question about a certain wedding band size, so I emailed Riddle's, and they were very quick to get back to me with the answer!

  Review of 4/25/24, following an experience of 4/7/24 by A A. *

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• 5 / 5

  

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  Krysta Martinez fixed my watch she fast and polite thank you again

  Review of 4/25/24, following an experience of 4/16/24 by A A. *

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• 5 / 5

  

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  Excellent customer service, they are very friendly, she did a great job fixing my watch very fast and didn’t change me this time ,thanks. I really recommend this place!

  Review of 4/25/24, following an experience of 4/10/24 by A A. *

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• 5 / 5

  

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  Easy to navigate the web page. Wonderful products and great service. Our order was timely and fit the bill with what we had in mind.

  Review of 4/25/24, following an experience of 4/8/24 by A A. *

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• 5 / 5

  

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  They did not have in what I needed and they went above and beyond and ordered in from another store to get what I needed on time to send my daughter-in-law for her graduation gift

  Review of 4/25/24, following an experience of 4/16/24 by A A. *

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• 5 / 5

  

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  Was very patient in the process for helping me pic out the jewelry I bought ! Would recommend coming back for sure !

  Review of 4/25/24, following an experience of 4/12/24 by A A. *

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• 5 / 5

  

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  Yes, but I should have gone into the store. The earrings I bought online were too small.

  Review of 4/25/24, following an experience of 4/6/24 by A A. *

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• 5 / 5

  

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  Brenda hall is the one who helped me today and my vist went well she showed me the items that best suited what I was looking for and was very helpful

  Review of 4/25/24, following an experience of 4/20/24 by A A. *

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• 5 / 5

  

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  I had a very good experience and enjoyed the time and support in ring selection. I truly never expected to be wearing this beautiful ring with chocolate diamonds. Danielle showed me a new twist in rings and I love it. I wear my ring most days. Thank you!

  Review of 4/25/24, following an experience of 4/23/24 by A A. *

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• 1 / 5

  

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  One of the stones have already fallen off of the ring within 2 days of my fiancé wearing the ring.

  Review of 4/25/24, following an experience of 3/25/24 by A A. *

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• 5 / 5

  

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  Love this ring style. I'm so happy that is arrived. Looks amazing on.

  Review of 4/25/24, following an experience of 3/13/24 by A A. *

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• 5 / 5

  

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  I love this chain so much! Elegant and classic. They shipped it within an hour of my purchase.

  Review of 4/25/24, following an experience of 4/2/24 by A A. *

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• 5 / 5

  

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  Great service..

  Review of 4/10/24, following an experience of 4/10/24 by A A. *

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• 5 / 5

  

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  Megan T. did an excellent job assisting me on my purchase!

  Review of 4/10/24, following an experience of 4/10/24 by A A. *

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• 5 / 5

  

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  Tiffany was great and very helpful

  Review of 4/8/24, following an experience of 4/7/24 by A A. *

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• 5 / 5

  

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  Matthew did a good job on costumer service n cleaning the jewelry really nice person

  Review of 4/7/24, following an experience of 4/6/24 by A A. *

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• 5 / 5

  

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  Brenda Hall was the best

  Review of 4/6/24, following an experience of 4/6/24 by A A. *

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• 5 / 5

  

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  brenda hall

  Review of 4/6/24, following an experience of 4/6/24 by A A. *

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• 5 / 5

  

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  Brenda helped me pick the perfect gift!

  Review of 4/5/24, following an experience of 4/4/24 by A A. *

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• 5 / 5

  

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  Brenda did an amazing job helping me out and cleaning my jewelry

  Review of 4/5/24, following an experience of 4/4/24 by A A. *

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• 5 / 5

  

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  Megan C, excellent

  Review of 4/4/24, following an experience of 4/3/24 by A A. *

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• 5 / 5

  

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  Brenda and Vivian showed me different rings until we found thre ring for my wife.

  Review of 4/4/24, following an experience of 4/3/24 by A A. *

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• 5 / 5

  

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  Awesome ladies ! They did what I asked and gave me good feedback. Highly recommend !

  Review of 4/4/24, following an experience of 4/3/24 by A A. *

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• 5 / 5

  

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  Chance at Riddles Grand Junction made our experience perfect! She supported an exchange that honored my husbands gift while helping me get a matching piece that worked better with my other rings. All of us are happy and she was just lovely to work with. Thank you for making our exchange so very easy and… FUN!!

  Review of 4/2/24, following an experience of 4/1/24 by A A. *

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• 5 / 5

  

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  Very good service and friendly.

  Review of 4/2/24, following an experience of 4/1/24 by A A. *

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• 3 / 5

  

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  The product is beautiful and the website is easy to use. However, I was disappointed in the shipping. I selected to pay extra for express shipping and the product arrived over a week late. This was disappointing as the merchandise purchased was for a birthday gift.

  Review of 4/2/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Tyler took great care of us and was super nice !

  Review of 3/31/24, following an experience of 3/31/24 by A A. *

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• 5 / 5

  

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  Megan Thomazin at the Lincoln Gateway Mall location was the greatest help in finding me the exact replacement ring I have been wanting to find. I will be coming back in the future.

  Review of 3/31/24, following an experience of 3/31/24 by A A. *

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• 5 / 5

  

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  Great prices. Beautiful jewelry

  Review of 3/31/24, following an experience of 3/20/24 by A A. *

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• 5 / 5

  

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  Brenda was great! Helped me pick out a lovely necklace and set earrings!

  Review of 3/30/24, following an experience of 3/29/24 by A A. *

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• 5 / 5

  

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  Meagan T was so helpful! Great customer service

  Review of 3/30/24, following an experience of 3/30/24 by A A. *

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• 5 / 5

  

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  Truly great service, very kind and professional

  Review of 3/30/24, following an experience of 3/30/24 by A A. *

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• 3 / 5

  

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  the site if fine, usually dont have issues

  Review of 3/30/24, following an experience of 3/15/24 by A A. *

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• 5 / 5

  

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  I Had to return my ring to get a different size and was graced with excellent customer support and amazing products

  Review of 3/30/24, following an experience of 3/18/24 by A A. *

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• 4 / 5

  

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  Ms. Brenda Hall was an outstanding representative. Very knowledgeable and attentive. She was very relatable and gave amazing advice when asking about promise rings!

  Review of 3/30/24, following an experience of 3/29/24 by A A. *

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• 5 / 5

  

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  Very helpful and kind

  Review of 3/29/24, following an experience of 3/29/24 by A A. *

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• 5 / 5

  

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  Great service very polite

  Review of 3/29/24, following an experience of 3/28/24 by A A. *

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• 5 / 5

  

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  Wonderful customer service. Very polite and knows her stuff!!

  Review of 3/29/24, following an experience of 3/29/24 by A A. *

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• 5 / 5

  

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  Sami and Rachel were absolutely amazing in assisting us with the perfect ring! They made me feel very informed, and always were giving me the best price! Hands down the best experience I’ve ever had

  Review of 3/28/24, following an experience of 3/28/24 by A A. *

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• 5 / 5

  

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  Good

  Review of 3/28/24, following an experience of 3/28/24 by A A. *

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• 5 / 5

  

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  The service was great very nice people.

  Review of 3/28/24, following an experience of 3/28/24 by A A. *

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• 5 / 5

  

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  Krista is great! She always gets me taken care of getting rings cleaned and checking my rings. She is soo friendly and have come back to this Pueblo store several times to make purchases. Thank you Pueblo Riddles store!

  Review of 3/28/24, following an experience of 3/27/24 by A A. *

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• 5 / 5

  

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  I worked with Chance Braveheart in the Grand Junctiom Mesa Mall location and she is wonderful! She went out of her way to help me design my wedding rings. She was professional, friendly, kind and helpful. She is incredible and Riddles is lucky to have her as an employee.

  Review of 3/27/24, following an experience of 3/26/24 by A A. *

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• 5 / 5

  

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  Megan T. Was awesome! I brought my ring in for a cleaning and she got it looking brand new again

  Review of 3/26/24, following an experience of 3/26/24 by A A. *

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• 5 / 5

  

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  Matthew is always so professional and helpful. Will continue to use him for all our jewelry needs.

  Review of 3/26/24, following an experience of 3/25/24 by A A. *

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• 5 / 5

  

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  Great communications about the order & received in a timely manner

  Review of 3/25/24, following an experience of 3/12/24 by A A. *

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• 5 / 5

  

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  Service was exceptional. Very pleased with the whole process.

  Review of 3/25/24, following an experience of 1/9/24 by A A. *

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• 5 / 5

  

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  B/c Riddle’s jewelry has a shop in our local mall, if an online ordered item doesn’t please me I know it can be returned locally with no packaging and/or return shipping charges

  Review of 3/25/24, following an experience of 3/14/24 by A A. *

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• 5 / 5

  

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  Megan T was a wonderful help while picking out a chain for my husband. She was very knowledgeable and kind throughout the whole process.

  Review of 3/25/24, following an experience of 3/24/24 by A A. *

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• 5 / 5

  

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  Brenda was amazing help today helped me out with a really nice Bolivia set

  Review of 3/23/24, following an experience of 3/23/24 by A A. *

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• 5 / 5

  

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  They were so quick and efficient and fixing my sons watch and didn't charge us. They did amazing job

  Review of 3/23/24, following an experience of 3/22/24 by A A. *

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• 5 / 5

  

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  Very attractive and loving the ring!

  Review of 3/23/24, following an experience of 3/8/24 by A A. *

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• 5 / 5

  

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  Dawnell ordered our ring. She did a perfect job. We could not have had better help!!

  Review of 3/23/24, following an experience of 3/22/24 by A A. *

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• 5 / 5

  

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  My ring arrived with in 48hrs of ordering. Before my card was even charged!! I can't believe how beautiful my ring is I love it!

  Review of 3/22/24, following an experience of 3/11/24 by A A. *

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• 4 / 5

  

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  Product as described and she loves it. The only disappointment I had was with the shipping. USPS was three days behind getting it to me and almost missed her birthday.

  Review of 3/22/24, following an experience of 3/9/24 by A A. *

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• 5 / 5

  

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  Amazing help! Very sweet

  Review of 3/21/24, following an experience of 3/20/24 by A A. *

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• 5 / 5

  

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  Brenda was absolutely amazing, super friendly and really knowledgeable, always willing to help

  Review of 3/21/24, following an experience of 3/21/24 by A A. *

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• 5 / 5

  

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  Everyone at Riddles is so nice! They did such a nice job on fixes my Lindy star ring that originally belonged to my grandmother. I wouldn’t hesitate to go back there for any repair job or to purchase any jewelry.

  Review of 3/21/24, following an experience of 3/20/24 by A A. *

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• 5 / 5

  

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  Megan & Megan were outstanding! Excellent customer service

  Review of 3/21/24, following an experience of 3/20/24 by A A. *

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• 5 / 5

  

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  Megan did such an amazing job! She was very kind and helpful!

  Review of 3/21/24, following an experience of 3/20/24 by A A. *

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• 5 / 5

  

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  I honestly fell in love with this store , I even got my engagement ring here ! They've definitely made a coustmer out of me and my fiance loves the products too! So excited to receive a gift for him from them. Absolutely stunning!

  Review of 3/20/24, following an experience of 3/8/24 by A A. *

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• 5 / 5

  

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  I love my necklace. It came it a timely manner! Thanks again! I’ll be back for more Jewelry. Reasonable price.

  Review of 3/20/24, following an experience of 3/8/24 by A A. *

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• 5 / 5

  

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  The site is easy to navigate and find what you are looking for.

  Review of 3/19/24, following an experience of 3/4/24 by A A. *

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• 5 / 5

  

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  Everyone at Riddles was very helpful when i was shopping for an anniversary ring for my wife

  Review of 3/19/24, following an experience of 3/19/24 by A A. *

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• 5 / 5

  

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  Great service and very friendly people

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Jon is fabulous at cleaning, and he’s very nice, I appreciate the riddles crew

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Very professional and fast!

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  The cleaning was bomb

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  They cleaned my jewelry very well and were very nice

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Great service

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Great service

  Review of 3/18/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Service was great jeweler was kind and had a great willingness to help.

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Friendly and helpful

  Review of 3/17/24, following an experience of 3/17/24 by A A. *

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• 5 / 5

  

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  Amazing service fast my ring is sparkling better than it has since my wedding day

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  So polite

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Saw you at the H & G show!! Thanks for your great customer service!

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Adding amazing super nice

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Was open to any question we did have and very kind and helpful!

  Review of 3/17/24, following an experience of 3/16/24 by A A. *

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• 5 / 5

  

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  Awesome service helped adjust my watch. Thank you!

  Review of 3/16/24, following an experience of 3/15/24 by A A. *

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• 5 / 5

  

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  love the price and the product

  Review of 3/16/24, following an experience of 3/3/24 by A A. *

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• 5 / 5

  

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  Megan T offered me a free ring cleaning and was very kind!

  Review of 3/15/24, following an experience of 3/14/24 by A A. *

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• 5 / 5

  

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  Great customer service

  Review of 3/15/24, following an experience of 3/15/24 by A A. *

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