Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5 1

  

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  great

  Review of 1/23/24, following an experience of 12/28/23 by CAROLINE F.

• 1 / 5 1

  

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  How can I review something that has not been delivered to me yet. I should have received the item Saturday but here it is Monday and NOTHING. And don't preach to me about the weather because I drove from east Texas to Salina, KS Friday the 5th so I know what the road conditions were and Saturday the snow meltrd. A joke, this is.

  Review of 1/23/24, following an experience of 1/2/24 by LINDA M.

• 1 / 5 1

  

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  Im still waiting for my order, I have reached out to them in various ways and getting NO response, never shopping w them again.

  Review of 1/23/24, following an experience of 12/29/23 by DIANE C.

• 5 / 5 1

  

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  Great service

  Review of 1/23/24, following an experience of 12/24/23 by AMY H.

• 5 / 5 1

  

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  Beautiful hoops. Great quality for price.

  Review of 1/23/24, following an experience of 12/30/23 by QUINN C.

• 5 / 5 1

  

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  I have purchased numerous items from Riddle's Jewellery in the past 2 years. I have found their site to be very user-friendly from shopping to checkout.

  Review of 1/19/24, following an experience of 1/2/24 by BRAD J.

• 5 / 5 1

  

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  Matthew was an absolute professional! He was able to fix a very dainty necklace and get me set to fix my wedding band. Thank you!

  Review of 1/19/24, following an experience of 1/6/24 by ANONYMOUS G.

• 5 / 5 1

  

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  Exactly what I ordered

  Review of 1/19/24, following an experience of 1/7/24 by ANONYMOUS T.

• 1 / 5 1

  

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  To small

  Review of 1/19/24, following an experience of 12/12/23 by KARL E.

• 5 / 5 1

  

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  Symphony is the best….very helpful, informative, and friendly.

  Review of 1/19/24, following an experience of 1/8/24 by ANONYMOUS D.

• 5 / 5 1

  

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  Great attention

  Review of 1/19/24, following an experience of 1/7/24 by ANONYMOUS R.

• 5 / 5 1

  

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  Verry good

  Review of 1/7/24, following an experience of 12/25/23 by MATILDA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  They were very quick and friendly to help us! Definitely recommend them for any jewelry that needs to be fixed!

  Review of 1/7/24, following an experience of 1/4/24 by ANONYMOUS M.

• 5 / 5 1

  

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  I bought some earrings and a wedding ring for my husband, they're beautiful and arrived on time as promised. I'll be buying more in the future.

  Review of 1/7/24, following an experience of 12/21/23 by CRISANTA R.

• 5 / 5 1

  

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  Fast service

  Review of 1/7/24, following an experience of 12/23/23 by ANONYMOUS J.

• 5 / 5 1

  

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  Amazing service

  Review of 1/7/24, following an experience of 12/31/23 by ANONYMOUS J.

• 5 / 5 1

  

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  I needed to order several of the same items and Riddles Jewelry needed to contact some of there stores to complete the order. Which I received the day they told they would be in. For the same price. From the same person who has been there for several years. I will be back for Valentine’s Day.

  Review of 1/7/24, following an experience of 12/31/23 by ANONYMOUS K.

• 5 / 5 1

  

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  Jeanil was a great help in getting my watch cleaned, quick and prompt. I’ll be getting my watch cleaned again due to oil spills lol

  Review of 1/7/24, following an experience of 12/27/23 by ANONYMOUS G.

• 5 / 5 1

  

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  Awesome service! Will definitely be coming back.

  Review of 1/7/24, following an experience of 12/30/23 by ANONYMOUS L.

• 5 / 5 1

  

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  Sonny and Kyle were awesome and took care of us in a tight time crunch! Will certainly come back to this location for any other jewelry related dealings because I have no doubt the level of professionalism will be above and beyond!

  Review of 1/7/24, following an experience of 1/3/24 by ANONYMOUS T.

• 5 / 5 1

  

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  The cite is easy to navigate and was very informative and helpful. My order came quickly.

  Review of 1/7/24, following an experience of 12/18/23 by SHARON W.

• 5 / 5 1

  

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  It was easy to order and was delivered quickly.

  Review of 1/7/24, following an experience of 12/15/23 by HEATHER B.

• 5 / 5 1

  

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  quick service

  Review of 1/7/24, following an experience of 12/27/23 by ELIZABETH G.

• 5 / 5 1

  

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  Amazing help & customer service!

  Review of 1/7/24, following an experience of 12/27/23 by MACY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I had originally bought a pair in the store but wanted another. Found them quite easily

  Review of 1/7/24, following an experience of 12/21/23 by DIANE E.

• 5 / 5 1

  

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  Riddles was fast to respond to questions and promptly shipped item.

  Review of 1/7/24, following an experience of 12/26/23 by BRADLEY S.

• 5 / 5 1

  

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  Looks great!

  Review of 1/7/24, following an experience of 12/25/23 by CATHERINE F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very helpful and friendly in resizing my watch strap, I highly recommend Riddle’s!

  Review of 1/7/24, following an experience of 12/27/23 by ANONYMOUS M.

• 5 / 5 1

  

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  Megan Thomazin was awesome she helped us find and fit my hoops and our rings

  Review of 1/7/24, following an experience of 12/26/23 by ANONYMOUS Y.

• 5 / 5 1

  

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  I ordered a 6 and they sent me a size 7

  Review of 1/7/24, following an experience of 12/16/23 by REBECCA P.

• 5 / 5 1

  

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  Easy to navigate the site and product arrives quickly!

  Review of 1/7/24, following an experience of 12/26/23 by SHALISA R.

• 5 / 5 1

  

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  I had the best experience. No pressure at all. They preordered my diamond after I told them I was interested without knowing for sure we were purchasing it. That says a lot when it comes to 3ct. I couldn’t be any happier. I will be going back! Tonya

  Review of 1/7/24, following an experience of 12/29/23 by ANONYMOUS T.

• 5 / 5 1

  

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  Delivery faster

  Review of 1/7/24, following an experience of 12/26/23 by LUIS J.

• 5 / 5 1

  

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  Exactly services!! Thank you Tasha/crew members for making our celebration the best!!!

  Review of 1/7/24, following an experience of 12/30/23 by VIOLET G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beautiful ring. First time I ordered from Riddle's Jewelry store. Arrived on time. No problems. Great prices. I would order from them again.

  Review of 1/7/24, following an experience of 12/16/23 by MICHELLE P.

• 5 / 5 1

  

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  Very fast service love my new ring

  Review of 1/7/24, following an experience of 12/21/23 by MARGUERITE J.

• 5 / 5 1

  

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  I think the website should be worked on to modernize it for ease of shopping as I will be purchasing more in the future.

  Review of 1/7/24, following an experience of 12/18/23 by TRINA B.

• 5 / 5 1

  

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  Wonderful Experience!! The entire process from reviewing options on the website, purchase and receiving of the shipment went extraordinarily well. Even with a later purchase date, Riddle's was still able to ship my order in time for Christmas.

  Review of 1/7/24, following an experience of 12/13/23 by JIM S.

• 5 / 5 1

  

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  Fast service.

  Review of 1/7/24, following an experience of 12/16/23 by DAVID H.

• 4 / 5 1

  

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  Delivered quick

  Review of 1/7/24, following an experience of 12/16/23 by ELIZABETH S.

• 1 / 5 1

  

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  I was really disappointed in the wait time. 3-5 business days really means 2-3 weeks.

  Review of 1/7/24, following an experience of 12/6/23 by MELANY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Site navigation was good, order came fast, package was in good shape. Satisfied with it

  Review of 1/7/24, following an experience of 12/16/23 by DEBRA G.

• 5 / 5 1

  

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  laurenda was the best!!!! recommend her

  Review of 1/5/24, following an experience of 12/21/23 by ANONYMOUS E.

• 5 / 5 1

  

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  Great customer service and great prices

  Review of 1/5/24, following an experience of 12/22/23 by ANONYMOUS L.

• 5 / 5 1

  

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  Sarah helped with our selection today. She was very friendly and very knowledgeable with the product. I definitely would recommend this store.

  Review of 1/5/24, following an experience of 12/22/23 by ANONYMOUS S.

• 5 / 5 1

  

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  Came early and the watch is just beautiful

  Review of 1/5/24, following an experience of 12/21/23 by ANONYMOUS D.

• 5 / 5 1

  

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  Customer Service from Matthew was great! Will definitely come back.

  Review of 1/5/24, following an experience of 12/22/23 by THERON C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great customer service!🙂

  Review of 1/5/24, following an experience of 12/21/23 by ANONYMOUS A.

• 5 / 5 1

  

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  Caught loose fitting on my ring before anything was lost

  Review of 1/5/24, following an experience of 12/22/23 by ANONYMOUS S.

• 1 / 5 1

  

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  Never received my ring and let them know and still nothing not sure if I will ever use riddles again. Had nothing to give my wife on her birthday

  Review of 1/5/24, following an experience of 12/5/23 by KATARINA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This place is awesome

  Review of 12/24/23, following an experience of 12/20/23 by ANONYMOUS N.

• 5 / 5 1

  

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  The customer service is the best that Pueblo has to offer!

  Review of 12/24/23, following an experience of 12/21/23 by ANONYMOUS D.

• 5 / 5 1

  

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  Easy to order! Received order fast!

  Review of 12/24/23, following an experience of 12/15/23 by CHRISTINE S.

• 5 / 5 1

  

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  Fantastic customer service. I needed a new watch battery for a wedding I am attending (in 2 hrs). Battery replaced at no charge in under 5 minutes. I wish I could rate this as six stars!!!

  Review of 12/24/23, following an experience of 12/9/23 by ANONYMOUS J.

• 5 / 5 1

  

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  Great service

  Review of 12/24/23, following an experience of 12/19/23 by ANONYMOUS T.

• 4 / 5 1

  

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  Only reason I didn't give a 5 star is I thought the elk ivory necklace would've been bigger, at least almost the size of a regular elk ivory tooth. But my overall experience was good, placing online order was simple

  Review of 12/24/23, following an experience of 12/9/23 by FRANCIS H.

• 5 / 5 1

  

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  Stunning

  Review of 12/24/23, following an experience of 12/14/23 by CYNDIE C.

• 5 / 5 1

  

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  Web site was very easy to naviagate, found several items to choose from that I was looking for. Placed the order and asked if it would arrive before my wifes birthday and verifying the nring size. got a quick reply verifying both questions. The ring arrived several days before I expected. Very pleasant transaction!

  Review of 12/24/23, following an experience of 12/13/23 by JAMES E.

• 4 / 5 1

  

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  fast shipment

  Review of 12/24/23, following an experience of 12/12/23 by COLIN B.

• 5 / 5 1

  

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  It's my first time being a customer to them, but I used to live in GF, MT where I learned about Riddles. I'm satisfied on the service I got online from them.

  Review of 12/24/23, following an experience of 12/12/23 by CRISANTA R.

• 5 / 5 1

  

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  Costumer service was great. Worked with me on a day to look at jewelry. Made the process easy.

  Review of 12/24/23, following an experience of 12/20/23 by ANONYMOUS N.

• 4 / 5 1

  

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  Order came in super fast, but never heard back from the text support

  Review of 12/24/23, following an experience of 12/13/23 by AARON C.

• 5 / 5 1

  

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  The customer service was great!

  Review of 12/24/23, following an experience of 12/14/23 by ANONYMOUS K.

• 5 / 5 1

  

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  Amazing! Got a neckless for my mom and they were so helpful and kind!

  Review of 12/24/23, following an experience of 12/10/23 by ANONYMOUS A.

• 5 / 5 1

  

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  Good

  Review of 12/24/23, following an experience of 12/8/23 by CHEYENNE G.

• 5 / 5 1

  

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  Joe was excellent to deal with…. Would absolutely recommend speaking with him or going to riddles in general for all your jewelry needs…. The quality and customer service are second to none. Don’t waste your time and money with the bigger chain shops. Buy local, you won’t regret it.

  Review of 12/24/23, following an experience of 12/19/23 by ANONYMOUS B.

• 5 / 5 1

  

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  The on- line ordering was so simple. Delivery was really fast. The package was wrapped beautifully and the way the gift was pack the presentation will be awesome. I will definitely order from them again. Great job to all involved

  Review of 12/24/23, following an experience of 11/26/23 by KATHY M.

• 5 / 5 1

  

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  The site is very easy to navigate. Jewelry is a fine quality. The whole experience online with riddles is very easy.

  Review of 12/24/23, following an experience of 12/7/23 by RICK K.

• 5 / 5 1

  

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  Great service! very helpful!

  Review of 12/24/23, following an experience of 12/10/23 by ANONYMOUS C.

• 3 / 5 1

  

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  Ordering was easy; however, it is taking a long time for my order to arrive. In fact, I still haven't received it.

  Review of 12/24/23, following an experience of 12/13/23 by SUSIE A.

• 5 / 5 1

  

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  Every time I come in to Riddles I find attentive customer service representatives and I always leave feeling good about my experience! They have these lovely roses encased in resin that I think I will be coming back for every year or each time there is an event to celebrate! Thank you so much for taking good care of us as well as my family members! I will be happily recommending you to friends and family!

  Review of 12/24/23, following an experience of 12/15/23 by ANONYMOUS M.

• 5 / 5 1

  

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  Fast shipping and just as pictured. Thank you!

  Review of 12/24/23, following an experience of 12/11/23 by TRISH B.

• 5 / 5 1

  

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  We have made many purchases at Riddle’s and we have always been totally satisfied with the quality, price and mostly the incredible service from Teresa T. She is knowledgeable helpfully, courteous and very pleasant to shop with. Riddle’s will always be our Jeweler! Thanks for the service.

  Review of 12/24/23, following an experience of 12/15/23 by ANONYMOUS T.

• 5 / 5 1

  

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  Thank You Matt for all of your help!!!!

  Review of 12/24/23, following an experience of 12/18/23 by EDYTH M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  The piece is smaller than I expected.

  Review of 12/24/23, following an experience of 12/11/23 by DON F.

• 5 / 5 1

  

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  Nice and easy checkout.

  Review of 12/24/23, following an experience of 12/8/23 by TAMARA C.

• 4 / 5 1

  

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  so far good

  Review of 12/24/23, following an experience of 12/6/23 by CARSON S.

• 5 / 5 1

  

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  The gift came in good condition. And was easy to track.

  Review of 12/24/23, following an experience of 12/15/23 by BOBBY J.

• 5 / 5 1

  

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  Riddles was able to expedite my order despite an issue with the availability of my order, they ordered a new ring for me from the factory and got it to me very quickly. Thank you for the beautiful ring and the amazing service!

  Review of 12/24/23, following an experience of 12/18/23 by ANONYMOUS D.

• 5 / 5 1

  

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  Wonderful people, gorgeous jewelry!

  Review of 12/24/23, following an experience of 12/18/23 by ANONYMOUS C.

• 5 / 5 1

  

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  The best service ever!!

  Review of 12/24/23, following an experience of 12/15/23 by ANONYMOUS M.

• 5 / 5 1

  

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  Excellent fast friendly service.. 100% satisfied!! Thank u.

  Review of 12/24/23, following an experience of 12/20/23 by ANONYMOUS T.

• 5 / 5 1

  

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  Service was great! Very friendly.

  Review of 12/24/23, following an experience of 12/12/23 by ANONYMOUS F.

• 2 / 5 1

  

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  Shipping quick BUT Much smaller than expected. Photo misleading. Need to list actual measurements in inches

  Review of 12/24/23, following an experience of 11/25/23 by HOWARD V. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything was as advertised looks good fast shipping no problems

  Review of 12/24/23, following an experience of 11/26/23 by ZACH W.

• 5 / 5 1

  

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  I absolutely love my necklace. This is my preferred jewelry store.

  Review of 12/24/23, following an experience of 11/28/23 by CHARLOTTE S.

• 5 / 5 1

  

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  all aspects excellent as usual!

  Review of 12/24/23, following an experience of 12/6/23 by CHUCK G.

• 5 / 5 1

  

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  Nice jewelry and nice price.

  Review of 12/24/23, following an experience of 11/28/23 by RAFAEL S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best customer service and prices!

  Review of 12/22/23, following an experience of 12/8/23 by ANONYMOUS V.

• 5 / 5 1

  

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  From every purchase I've ever made here, I have received top notch service...

  Review of 12/22/23, following an experience of 12/8/23 by CHRIS W.

• 5 / 5 1

  

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  The site is easy to use. Very good

  Review of 12/22/23, following an experience of 12/2/23 by CAROL L.

• 5 / 5 1

  

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  Very helpful service. Pleasant. Knowledgeable.

  Review of 12/22/23, following an experience of 12/7/23 by KELVIN D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  She was very helpful and understanding

  Review of 12/22/23, following an experience of 12/8/23 by ANONYMOUS K.

• 5 / 5 1

  

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  You guys/ladies are wonderful people. Thank you for all of your help and support. I've been coming to this store (Riddles) for years and I'm yet to be disappointed. Keep up the wonderful work.

  Review of 12/22/23, following an experience of 12/8/23 by ANONYMOUS M.

• 4 / 5 1

  

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  Michelle helped me find my perfect rings. She is very friendly and easy to work with. I liked all of the different styles to choose from.

  Review of 12/22/23, following an experience of 12/8/23 by ANONYMOUS C.

• 2 / 5 1

  

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  They never notified me when the item was shipped so I didn't have tracking. This caused confusion with UPS and delayed my receiving of the product.

  Review of 12/22/23, following an experience of 11/5/23 by THALIA N.

• 5 / 5 1

  

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  Loved the search functionality of the site to find the right one.

  Review of 12/7/23, following an experience of 12/5/23 by BRENNAN R.

• 5 / 5 1

  

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  The one I got is beautiful, however the one that was pictured had some black on the wings and the leaf colors weren't as dark as I expected. I'm pretty sure my granddaughter will still love it though.

  Review of 12/7/23, following an experience of 11/20/23 by DARLENE L.

• 5 / 5 1

  

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  Very helpful and customer friendly and have place prices for jewelry l

  Review of 12/5/23, following an experience of 12/5/23 by ANONYMOUS A.

• 5 / 5 1

  

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  Helpful service since I had to call to confirm my selection.

  Review of 12/4/23, following an experience of 11/24/23 by DREW J.

Reviews displayed in chronological order