Customer reviews for riddlesjewelry.com

4.9 / 5

Calculated from 960 reviews obtained over the last 12 months

3053 reviews since 17/01/2018

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Riddles Jewelry is highly praised for its excellent customer service, prompt assistance, and beautiful product selection. Many find ordering easy and enjoy the quality of their purchases, with standout experiences highlighted by friendly staff.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information riddlesjewelry.com

  • Company

    Riddle's Group Inc.

  • Description

    Riddle's Jewelry, your local jewelry store with Men's and Women's Watches, Diamond Engagement & Wedding Rings, Necklaces, Earrings and more! At Riddle’s, we know we are selling more than just jewelry; we are helping you to celebrate life’s important relationships and events. With over 60 stores across 10 Midwest states, we have an unwavering commitment to providing the very best in jewelry selection, prices and best-in-class customer service.

  • Address

    2707 Mt. Rushmore Rd 57701 Rapid City, SD

  • Website

    https://www.riddlesjewelry.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

Riddles Jewelry is highly praised for its excellent customer service, prompt assistance, and beautiful product selection. Many find ordering easy and enjoy the quality of their purchases, with standout experiences highlighted by friendly staff.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Kat is great

    Review of , following an experience of by ANONYMOUS H.

  • 5 / 5
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    A1 service fast shipping

    Review of , following an experience of by JOANN S.

  • 5 / 5
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    Laura was extremely helpful today. She was patient and answered all my questions even after I went back & forth to the store 3 times in one day.

    Review of , following an experience of by ANONYMOUS B.

  • 5 / 5
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    Dawns the bomb.com

    Review of , following an experience of by ANONYMOUS O.

  • 5 / 5
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    Great service!!

    Review of , following an experience of by A S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Riddles has excellent service, prices and products.

    Review of , following an experience of by GARY W.

  • 5 / 5
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    Satisfactory transaction.

    Review of , following an experience of by RITA T.

  • 5 / 5
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    Very professional nice people good prices

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    What an awesome jeweler store. I am a Minnesota transplant to New York 14 yrs ago. Minnesota Nice is definitely in place in Baxter Mn. Thank you Patrick and Kylie for handing my ring so I can propose when I am visiting next week on a visit with my family in Baxter. We will stop to thank you all once we land. Thank you so very much again for all you did for me.

    Review of , following an experience of by ANONYMOUS B.

  • 5 / 5
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    Tiffany and Krista provided awesome customer service! We will be back for other purchases based on our great and outstanding service. Thanks so much for the quick turnaround with sizing of the ring!

    Review of , following an experience of by ANONYMOUS K.

  • 5 / 5
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    Brenda was great and had great customer service!

    Review of , following an experience of by ANONYMOUS V.

  • 5 / 5
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    Very friendly and helpful!

    Review of , following an experience of by ANONYMOUS P.

  • 5 / 5
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    The BEST customer service. Listened to what I was looking for and was so helpful and prompt to helping me! Not pushy or opinionated at all. 10/10 recommend! Thank you!

    Review of , following an experience of by ANONYMOUS N.

  • 5 / 5
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    Always satisfied, I love the customer service they give me

    Review of , following an experience of by ANONYMOUS C.

  • 5 / 5
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    Great price! Great people!

    Review of , following an experience of by ANONYMOUS R.

  • 5 / 5
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    Great service!!

    Review of , following an experience of by ANONYMOUS K.

  • 5 / 5
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    Dawn was incredible and helped tremendously!!!

    Review of , following an experience of by ANONYMOUS J.

  • 5 / 5
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    The employee that helped us, Kari, was very knowledgeable and took excellent care of while shopping for a new necklace. We will definitely be returning!

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    Wife loved it. Was worried when I received it that it was on the smaller side. Wife said she is happy with how it turned out.

    Review of , following an experience of by TY H.

  • 5 / 5
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    They were both very polite and easy to converse with, they helped make the decisions easier. Over all great work thanks!

    Review of , following an experience of by ANONYMOUS S.

  • 5 / 5
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    The representatives here were real professional and kind. I would recommend the business to all my friends.

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    Very friendly and patient salespeople and the package was wrap beautifully.

    Review of , following an experience of by ANONYMOUS S.

  • 5 / 5
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    I always come here for any jewelry need. They are very knowledgeable and prompt with assisting your needs. Dawn is amazing and helped me put a new watch battery in today. She had it done in less than 20 minutes. This was an old family heirloom that she was able to restore for me.

    Review of , following an experience of by ANONYMOUS T.

  • 5 / 5
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    The gentleman working was very helpful and nice.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Both rings are beautifully made. I love them!

    Review of , following an experience of by S M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Laura was very helpful and accommodating!

    Review of , following an experience of by ANONYMOUS S.

  • 5 / 5
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    Super nice staff and great jewlery!

    Review of , following an experience of by ANONYMOUS H.

  • 5 / 5
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    She was great help!

    Review of , following an experience of by ANONYMOUS J.

  • 5 / 5
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    My wedding ring kept breaking in the same place and the store manager, Tabitha, noticed that one of my wedding bands was missing! Originally the store in Iowa had only given me one part of the wedding band. She went above and beyond to order the second half of my wedding band and contacted us when it was ready! Wow-what an amazing surprise. Thank you Tabitha at MOA!

    Review of , following an experience of by ANONYMOUS M.

  • 5 / 5
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    I came in and bought a watch and dawn was very helpful and kind and she did great for me! Will definitely be back again!

    Review of , following an experience of by ANONYMOUS M.

  • 5 / 5
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    Teresa was great to work with! Highly recommend this store.

    Review of , following an experience of by ANONYMOUS R.

  • 5 / 5
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    They were fast and friendly! Don did a great job fixing my watch!

    Review of , following an experience of by ANONYMOUS C.

  • 5 / 5
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    Riddles in Grand Island is my favorite jewelry store! Zane has wonderful customer service. He is pleasant and very knowledgeable. I always leave happy!

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Matthews Customer service is five stars

    Review of , following an experience of by ANONYMOUS L.

  • 5 / 5
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    I got the figure skate charm for my girlfriend and she loves it! It came within a few days of ordering too. No complaints

    Review of , following an experience of by SETH M.

  • 5 / 5
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    Laura was wonderful!!

    Review of , following an experience of by ANONYMOUS V.

  • 5 / 5
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    Website is a decent standard shop so it is easy to figure out. Delivery was accurate and fast, I think I might have received the purchase a couple days faster than expected even? Living in the state it shipped from helps, though. Before purchasing the ring I did go to the Pierre, SD location and asked to be sized to be sure before ordering online. The lady working was very helpful and confident in her work. I left feeling much more secure with my purchase and the sizing fits well. Very pleased with the whole experience!

    Review of , following an experience of by A G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast, efficient and very helpful!

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Dawn was great and took her time to get me the item I needed. I appreciate it a lot.

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Great customer service and great atmosphere. I recommend this place for everyone.

    Review of , following an experience of by ANONYMOUS L.

  • 5 / 5
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    Great service every time! Always happy with our repairs and will be back for more!

    Review of , following an experience of by ANONYMOUS K.

  • 5 / 5
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    Laura was very friendly and helpful. Adjusted my watch bracelet perfectly.

    Review of , following an experience of by ANONYMOUS N.

  • 5 / 5
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    Angie is a ROCKSTAR!! 😊

    Review of , following an experience of by ANONYMOUS J.

  • 5 / 5
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    Love the smiley faces!!

    Review of , following an experience of by ANONYMOUS N.

  • 5 / 5
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    Ring cleaning turned out perfect, I love how shiny it looks again!

    Review of , following an experience of by ANONYMOUS C.

  • 5 / 5
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    Great customer service, very quick to complete the repair on my ring. It is holding up very well.

    Review of , following an experience of by ANONYMOUS N.

  • 5 / 5
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    Scott did a great job taking care of my ring! He cleaned it and explained thoroughly how to protect and maintain the lifetime of my ring and gave me tips to keep it healthy!

    Review of , following an experience of by ANONYMOUS C.

  • 5 / 5
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    I love the Butte Mt. Riddles. I have had the best customer service for years. I don’t live there go back quite often. Every visit they are one of my stops for sure.

    Review of , following an experience of by ANONYMOUS M.

  • 5 / 5
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    Great customer service

    Review of , following an experience of by A S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Scott, was very helpful on cleaning my ring.

    Review of , following an experience of by ANONYMOUS H.

  • 5 / 5
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    Excellent

    Review of , following an experience of by ANONYMOUS K.

  • 5 / 5
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    Beautiful!!! Thank you for having this service at the Women’s Expo today!

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Very good job

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    Jay is amazing at his job and is very knowledgeable. Megan and Matt are amazing to work with. I highly recommend Riddles for all your jewelry needs!

    Review of , following an experience of by ANONYMOUS A.

  • 5 / 5
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    Jay was great and help with information on my ring wish needs some work. Very pleasant gentleman.

    Review of , following an experience of by ANONYMOUS P.

  • 5 / 5
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    Laura was AMAZING!!! Very informative and helpful!!!!

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Awesome customer service

    Review of , following an experience of by ANONYMOUS O.

  • 5 / 5
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    Very friendly and AMAZING service. They always remember my face and are very personable

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    Friendly staff. Great product. Received product in good time. What more can you ask for? I will shop here again in the future.

    Review of , following an experience of by ANONYMOUS G.

  • 5 / 5
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    Love the cost and the people that helped me.

    Review of , following an experience of by ANONYMOUS L.

  • 5 / 5
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    I highly recommend Riddles in Fort Dodge! They have always been very helpful to me.

    Review of , following an experience of by ANONYMOUS H.

  • 5 / 5
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    Great customer service!

    Review of , following an experience of by ANONYMOUS L.

  • 5 / 5
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    The charm and chain were sensible to the order board. Very satisfied

    Review of , following an experience of by VALERIE J.

  • 5 / 5
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    I am newer to the area and was looking for a place to call home in the way of a jeweler. I have family pieces that need care and sizing for passing down to my daughters. I received such wonderful customer service and am happy to have Riddle’s Jewelry as my new go to for our family. Thank you Bridget and Julie! I’ll be back to do a little shopping for myself☺️

    Review of , following an experience of by ANONYMOUS L.

  • 5 / 5
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    Mike did an awesome job helping me find the ring that I felt would be perfect for my girlfriend. He was extremely helpful.

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Our family came in to do a change of battery for our watches. The workers, Tiffany and Matthew, were very nice and knowledgeable. One of our watches needed special equipment so they recommended us to another jewelry store. Strongly recommend!!!

    Review of , following an experience of by ANONYMOUS E.

  • 5 / 5
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    Thanks To Aubrey and Dijon my watches working and on time again. Very friendly, and professional.

    Review of , following an experience of by ANONYMOUS F.

  • 5 / 5
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    Quick and easy. We got an amazing deal.

    Review of , following an experience of by ANONYMOUS M.

  • 5 / 5
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    Super fast and friendly service and assistance. Would definitely recommend.

    Review of , following an experience of by ANTHONY H.

  • 5 / 5
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    Service and selection was great. Everyone was very friendly and helpful!

    Review of , following an experience of by ANONYMOUS K.

  • 5 / 5
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    I found exactly what I was looking for and everything was explained really well to me. Mike was very knowledgeable about programs and the products they have in store and what my options are with ordering as well.

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Megan T is the best. Friendly & helpful but not pushy or hoyty. We love the on-site repairs & adjustments. We trust the name & family-owned business. We waited years trying to find the the right ring and found it with you!

    Review of , following an experience of by ANONYMOUS P.

  • 5 / 5
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    Great service!

    Review of , following an experience of by ANONYMOUS E.

  • 4 / 5
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    Ordering was very easy.

    Review of , following an experience of by L H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Alex saw a kid drowning in the carpet and dived in and saved him nursed him to health with mouth to mouth then sold me a ring he very good saleswoman

    Review of , following an experience of by A K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great servivce from sam

    Review of , following an experience of by ANONYMOUS M.

  • 5 / 5
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    Great help with my watch!

    Review of , following an experience of by ANONYMOUS S.

  • 5 / 5
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    Good customer service and quick

    Review of , following an experience of by ANONYMOUS B.

  • 5 / 5
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    Krysta was incredibly knowledgeable, friendly, and helpful

    Review of , following an experience of by ANONYMOUS W.

  • 5 / 5
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    Easy to look at products I am interested in. Easy to order. Maybe too easy.....

    Review of , following an experience of by CAROL L.

  • 5 / 5
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    The store is nice and customer service is great. Thanks!

    Review of , following an experience of by A H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quality jewelry...beautiful! Packed with care and on time delivery.

    Review of , following an experience of by ANTHONY K.

  • 5 / 5
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    Very happy with my order. Quick shipping prior to Christmas.

    Review of , following an experience of by RENEE P.

  • 5 / 5
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    Corey did an excellent job helping me pick out the perfect piece of jewelry!

    Review of , following an experience of by ANONYMOUS B.

  • 5 / 5
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    easy to order, simple process and quick shipping

    Review of , following an experience of by CALE E.

  • 5 / 5
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    Easy to use site

    Review of , following an experience of by MISTY P.

  • 5 / 5
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    Amazing customer service! And did my watch fits perfectly now!

    Review of , following an experience of by ANONYMOUS N.

  • 4 / 5
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    It was a nice experience. Makenzie was super helpful and very nice.

    Review of , following an experience of by ANONYMOUS D.

  • 5 / 5
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    Very helpful customer service!

    Review of , following an experience of by N T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    A promise was fulfilled after 18 years for a small dainty ring that was given to me daughter by myself and was lost . I promised to get her another and thanks to Riddles Jewelry I found the exact same ring . It was absolutely beautiful! The whole process from purchase to delivery was outstanding and it came before the expected date ! Great company and service !!

    Review of , following an experience of by JEANNE C.

  • 5 / 5
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    Very great service!

    Review of , following an experience of by ANONYMOUS S.

  • 5 / 5
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    Super nice staff and the purchase was quick and easy

    Review of , following an experience of by ANONYMOUS F.

  • 5 / 5
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    Ordered online, the process was smooth easy and the product came very quickly before Christmas. Earrings were very beautiful wife loved them!

    Review of , following an experience of by MICHAEL T.

  • 5 / 5
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    Easy to use website. All necessary information was included in the description of the jewelry.

    Review of , following an experience of by ANTHONY M.

  • 5 / 5
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    Was pleased with necklace! Affordable also.

    Review of , following an experience of by SANDY M.

  • 5 / 5
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    They got me the ring on time and it was what I wanted

    Review of , following an experience of by KERRY M.

  • 5 / 5
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    It's great, arrived fast.

    Review of , following an experience of by BELLA L.

  • 5 / 5
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    Jon was very helpful and professional. He was very understanding of my budget and asked plenty of questions to help find the perfect of jewelry! I would recommend them in the future!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Website was easy to use. Product arrived ahead of schedule which was nice. Happy with purchase

    Review of , following an experience of by TIM B.

  • 5 / 5
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    Thank you for fixing our watches Mathew! Great service .

    Review of , following an experience of by ANONYMOUS M.

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