Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  Ben was the best help of anyone of the 3 retail stores we had looked into throughout our. He offered the best deals and was incredibly helpful. Patient and good to both me and my husband.

  Review of 4/13/22, following an experience of 3/31/22 by NESTOR L. *

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• 5 / 5

  

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  Customer service was great!

  Review of 4/13/22, following an experience of 3/31/22 by SAVANNAH J. *

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• 5 / 5

  

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  Brian is the man, if he’s sees you walking by you better get your pocket book ready.

  Review of 3/29/22, following an experience of 3/28/22 by ANTONIA C. *

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• 5 / 5

  

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  Very helpful when looking for something in particular

  Review of 3/27/22, following an experience of 3/26/22 by RHODA P. *

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• 5 / 5

  

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  Everyone was so courteous and professional. The cases are well organized making it easy to view. The store was very clean. I highly recommend.

  Review of 3/26/22, following an experience of 3/25/22 by KOLE R. *

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• 5 / 5

  

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  Very satisfied with my Black Hills Gold jewelry purchase. As a former resident of the Black Hills area, I wanted this jewelry for my granddaughter’s high school graduation gift.

  Review of 3/26/22, following an experience of 3/23/22 by OTTO K. *

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• 5 / 5

  

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  keep going loke this

  Review of 3/26/22, following an experience of 3/26/22 by KARLEY S. *

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• 5 / 5

  

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  Looks beautiful glad I found you.

  Review of 3/24/22, following an experience of 3/13/22 by DELL P. *

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• 5 / 5

  

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  My experience with Riddles Jewelry have been nothing other than magnificent. Some of their staff havs been awesome. Especially Tasha Robins. Ive bought several pieces from her. I recommend all my peoples to go see her

  Review of 3/24/22, following an experience of 3/23/22 by BERYL H. *

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• 5 / 5

  

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  Excellent service

  Review of 3/24/22, following an experience of 3/19/22 by LEOPOLDO S. *

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• 5 / 5

  

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  Love this place

  Review of 3/22/22, following an experience of 3/22/22 by AMYA S. *

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• 5 / 5

  

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  The website is easy to use! Arrived very quickly!

  Review of 3/18/22, following an experience of 3/11/22 by CRUZ A. *

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• 4 / 5

  

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  very easy!

  Review of 3/17/22, following an experience of 2/24/22 by MATEO M. *

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• 5 / 5

  

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  Floor manager Heja Mohammed was super helpful super friendly. Very good experience

  Review of 3/16/22, following an experience of 3/16/22 by LISA K. *

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• 5 / 5

  

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  Good

  Review of 3/15/22, following an experience of 3/14/22 by GIANNI B. *

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• 5 / 5

  

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  Swarovski earrings are just lovely!!! Many many thanks for your prompt service!!! Thank you!! From Westminster Colorado

  Review of 3/12/22, following an experience of 3/8/22 by JORDANE F. *

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• 5 / 5

  

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  The website was very easy to navigate and easy to order from. I will give that 5 stars.

  Review of 3/11/22, following an experience of 3/9/22 by BEN B. *

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• 5 / 5

  

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  Everything was excellent! I am going to enjoy wearing this bracelet. I have been looking for a cuff Black Hills bracket a long while. This is a great one for me. Thank you.

  Review of 3/11/22, following an experience of 3/6/22 by JORDYN A. *

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• 5 / 5

  

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  So far, I have purchased two rings from here, both on the website, finding what I wanted was easy, the sizing chart was easy, the pricing was great. Great quality jewelry, with reasonable prices. Ordered online, and had my rings without 5 days. My first piece was a black hills gold heart ring which was very pretty, my second piece I just got at the end of February, was the opal cushion cut halo ring, this ring is gorgeous on, the pictures of the jewelry online doesn't do the pieces justice, absolutely stunning... Will buy again, one happy customer

  Review of 3/6/22, following an experience of 2/16/22 by KATHERINE S. *

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• 5 / 5

  

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  As of the day of writing this review, I would give Riddle's 5 star. Their high quality jewelry and prices are the best I've seen throughout the mall, and their ability to help customers with finding their specific gemstone/jewerly set is better than some of the other contenders in the Mesa Mall. Overall, if you're looking for high-quality jewerly with prices that don't break the bank, then Riddle's Jewerly is the best place for you.

  Review of 2/27/22, following an experience of 2/26/22 by DARREL N. *

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• 5 / 5

  

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  Teresa and Duane were fantastic and helped me through the entire process of ring customization and mounting a stone. Always kept me in the loop and answered all of my questions.

  Review of 2/26/22, following an experience of 2/26/22 by ALF C. *

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• 5 / 5

  

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  Awesome

  Review of 2/25/22, following an experience of 2/24/22 by GARNET W. *

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• 5 / 5

  

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  Both Ladies were very courteous,kind, helpful,and knowledgeable about what I needed.Will go there again, and recommend them to my friends and family.Thank you!!

  Review of 2/25/22, following an experience of 2/24/22 by DAMEON M. *

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• 5 / 5

  

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  The site was very easy to find what I was looking for as far as type of metal and stone. Pricing was very reasonable for such fine quality of stone and ring. I've purchased two rings from Riddle's so far, and both rings were gorgeous, true to the size I ordered, shipping was fast and reliable. The pictures on the website do not do the rings justice, they are even more stunning on. I am a very happy customer, and will continue to shop at Riddle's. Fine quality beautiful jewelry outstanding service.

  Review of 2/23/22, following an experience of 2/23/22 by TYRA R. *

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• 5 / 5

  

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  Absolutely the best service from start to finish with the highest quality and satisfaction everything was professional and recieved on the day quoted by UPS. We will never hesitate to shop Riddles again. In times where a lot of places and workers don’t care the Riddles team is exceptional. Thank you sincerely. Ken

  Review of 2/20/22, following an experience of 2/9/22 by BUCK O. *

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• 5 / 5

  

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  had 2 necklaces made with my elk ivory and they arrived within the time I was told and they look fantastic

  Review of 2/20/22, following an experience of 2/17/22 by BILLIE S. *

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• 5 / 5

  

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  They are pleasant and professional! And the jeweler does incredible work!

  Review of 2/20/22, following an experience of 2/15/22 by MARIAN G. *

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• 5 / 5

  

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  Jordan was awesome and made finding the perfect ring easy.

  Review of 2/20/22, following an experience of 2/20/22 by CLAY L. *

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• 5 / 5

  

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  Found a necklace that I wanted and found this store. My necklace came fast! Very happy!

  Review of 2/20/22, following an experience of 2/10/22 by TIARA S. *

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• 5 / 5

  

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  World class customer care! I lost a precious earring, and Tammi acknowledged my loss. She then helped facilitate an exact replacement very quickly. I felt completely at ease and cared for with this company. I will be returning again!

  Review of 2/15/22, following an experience of 2/14/22 by DEJON M. *

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• 5 / 5

  

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  Riddles is the absolute best! Shipping is ALWAYS fast, the products are packaged securely and perfect. I love Riddles attention to detail!!

  Review of 2/11/22, following an experience of 2/6/22 by ALEXANDRIA B. *

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• 4 / 5

  

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  So easy…

  Review of 2/10/22, following an experience of 2/8/22 by ELENOR B. *

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• 5 / 5

  

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  They’re gorgeous I love them thought I wouldn’t like them cuz so many people leave reviews saying g cuz wasn’t entirely on or it feels fake etc etc but for what I got and what I paid it’s perfect

  Review of 2/10/22, following an experience of 2/3/22 by JUANITA K. *

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• 5 / 5

  

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  excellent and prompt

  Review of 2/10/22, following an experience of 2/9/22 by JOEY P. *

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• 5 / 5

  

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  I literally couldn’t love this bracelet more! Shipping was fast, it was packaged perfectly, and it’s gorgeous!! This transaction was flawless from start to finish. It exceeded my expectations!!

  Review of 2/10/22, following an experience of 2/1/22 by ARACELI S. *

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• 5 / 5

  

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  Been buying Black Hills Gold fro Riddles for 35 plus years now. Never been disappointed with product or service.

  Review of 2/9/22, following an experience of 2/8/22 by ANDRES S. *

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• 5 / 5

  

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  Great prices and great service. They take military is for a bomb saving for service members.

  Review of 2/7/22, following an experience of 2/7/22 by JOHNATHON M. *

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• 5 / 5

  

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  very prompt - thanks!

  Review of 2/5/22, following an experience of 2/4/22 by ANIYA K. *

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• 5 / 5

  

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  Very friendly and was very easy to work with. Josh did a great job making sure I got what I wanted.

  Review of 2/5/22, following an experience of 2/4/22 by LANEY J. *

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• 5 / 5

  

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  Just wanted you to know my experience at Riddles Jewelry was great. Chandon and Nathan were very professional and went above and beyond my expectations. It is so hard these days to find good customer service, so really appreciated the help they provided. I will definitely return.

  Review of 2/2/22, following an experience of 2/1/22 by ANABELLE N. *

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• 5 / 5

  

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  I couldn’t of asked for better service or experience!! They made the process easy and the expertise helped me with the tough decisions is deciding

  Review of 2/2/22, following an experience of 2/2/22 by HERBERT B. *

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• 5 / 5

  

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  Easy to use site

  Review of 1/29/22, following an experience of 1/28/22 by GENESIS G. *

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• 5 / 5

  

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  I had a Black Hills Gold ring refurbished. I worked with Lexi Cherek and she was very helpful and kept me advised as to the progress. I am extremely happy with the results and the ring came out great!

  Review of 1/28/22, following an experience of 1/27/22 by LOYCE K. *

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• 5 / 5

  

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  Site is easy to use and order through. Paypal is the best payment option ever!! Exceptional help from your customer service in SD headquarters!! She did way beyond what I expected and it led to my ordering the earrings! Thank you very much!!

  Review of 1/26/22, following an experience of 1/26/22 by MALIKA C. *

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• 5 / 5

  

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  Simple and easy to use. Customer service also made it very easy to purchase what I wanted.

  Review of 1/23/22, following an experience of 1/18/22 by RANDI S. *

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• 5 / 5

  

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  Purchasing an engagement ring from Riddle’s Jewelry has been the absolute best experience and exceeded all my expectations. The service, communication, speed, and price were unmatched. I’m especially thankful to store manager Lexi at the Oakview Mall location for all of her help. If you’re looking for a place to trust with this important purchase, look no further than Riddle’s.

  Review of 1/21/22, following an experience of 1/20/22 by SANFORD U. *

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• 5 / 5

  

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  Very simple to put order in

  Review of 1/15/22, following an experience of 1/13/22 by MODESTO R. *

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• 5 / 5

  

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  This was beautiful and perfect I love it and my gifted is going to adore it

  Review of 1/15/22, following an experience of 1/10/22 by ISABELLA N. *

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• 5 / 5

  

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  Supee easy to search website, and quick shipping!

  Review of 1/12/22, following an experience of 1/6/22 by SALVADOR M. *

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• 5 / 5

  

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  The website was very well put together and had my order within a few days

  Review of 1/11/22, following an experience of 12/24/21 by LORENZ D. *

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• 5 / 5

  

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  Great

  Review of 1/11/22, following an experience of 12/10/21 by BLAISE K. *

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• 5 / 5

  

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  I loved searching for what I wanted. So many choices!!!! The experience was great. Fast Free Shipping LOVE

  Review of 1/11/22, following an experience of 12/28/21 by HARDY D. *

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• 2 / 5

  

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  One of the two earrings arrived damaged. The leverback was misaligned, a major problem. I was asked to try to fix this myself, and I declined, wanting new pair. The secureness of of the leverback is essential to my choice of these earring. Asking me to fiddle with the leverback to fix it to me is absurd. However, I was given a pre-laid label to send the earrings back for a full replacement.

  Review of 1/11/22, following an experience of 12/15/21 by DAVONTE W. *

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• 5 / 5

  

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  My order came early and the entire transaction and experience was seamless and easy. Thanks Riddles

  Review of 1/11/22, following an experience of 1/3/22 by KYLIE H. *

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• 5 / 5

  

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  The delivery was fast

  Review of 1/11/22, following an experience of 1/4/22 by GARRISON H. *

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• 4 / 5

  

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  It was fairly easy navigating the. I had the product number.

  Review of 1/11/22, following an experience of 1/1/22 by WILHELMINE S. *

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• 5 / 5

  

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  Annie, was great. Came and helped me instantly with exactly what I was looking for. Will be back to buy more from her.

  Review of 1/5/22, following an experience of 12/24/21 by NINA D. *

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• 5 / 5

  

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  Fantastic service would definitely recommend

  Review of 1/5/22, following an experience of 12/23/21 by GARETT K. *

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• 5 / 5

  

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  My husband bought my engagement ring and wedding band from Riddles 14 years ago. Since then we've continued to purchase from Riddles in person and online. The website is easy to navigate, easy to find products, and prices are very clearly listed.

  Review of 1/5/22, following an experience of 12/19/21 by GERMAINE M. *

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• 5 / 5

  

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  Very courteous and a great help in buying a ring.

  Review of 1/5/22, following an experience of 12/23/21 by LURA H. *

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• 5 / 5

  

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  Excellent service

  Review of 1/5/22, following an experience of 12/19/21 by ANSEL S. *

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• 5 / 5

  

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  It was great to find the watch I wanted and speedy delivery to my door, especially around Christmas time..

  Review of 1/5/22, following an experience of 12/19/21 by JOLIE B. *

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• 1 / 5

  

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  product arrived broken chain

  Review of 1/5/22, following an experience of 12/16/21 by RAUL H. *

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• 5 / 5

  

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  Chadon was very courteous and helpful. No pressure and service was done quickly, but in a polite manner .

  Review of 12/21/21, following an experience of 12/21/21 by ALEXANNE K. *

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• 5 / 5

  

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  Amazing

  Review of 12/20/21, following an experience of 12/9/21 by LOU P. *

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• 5 / 5

  

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  Great service

  Review of 12/20/21, following an experience of 12/18/21 by JOHNNIE T. *

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• 5 / 5

  

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  Josh was super excellent with his customer service skills and very efficient and quality performance. I went into a store and they were not very helpful however he made up for that!!!!

  Review of 12/17/21, following an experience of 12/13/21 by ALBINA R. *

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• 5 / 5

  

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  Although the original order was sent incorrectly, the customer service team responded quickly and corrected the mistake and shipped a new item which I originally ordered.

  Review of 12/17/21, following an experience of 12/4/21 by CLAUDINE S. *

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• 5 / 5

  

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  Sure was easy to navigate

  Review of 12/15/21, following an experience of 12/13/21 by DUANE L. *

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• 5 / 5

  

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  Easy and straightforward

  Review of 12/13/21, following an experience of 11/26/21 by TOM W. *

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• 5 / 5

  

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  Raegan was very nice and kind, overall found me a perfect gift for my brother. Thank you.

  Review of 12/13/21, following an experience of 12/12/21 by JACK S. *

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• 5 / 5

  

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  Excellent looking piece. Ordering was easy and customer service was great! I definitely recommend Riddles

  Review of 12/12/21, following an experience of 11/15/21 by LUCAS W. *

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• 5 / 5

  

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  Excellent craftsmanship as always

  Review of 12/12/21, following an experience of 12/8/21 by LISA H. *

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• 5 / 5

  

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  Liked the selection and they have fast shipping. .

  Review of 12/12/21, following an experience of 11/25/21 by CLOTILDE C. *

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• 5 / 5

  

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  Top notch ordering and delivery!

  Review of 12/11/21, following an experience of 12/5/21 by CAROLYNE D. *

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• 5 / 5

  

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  The delivery was very fast, even during the holiday season and pandemic with higher than usual online orders.

  Review of 12/10/21, following an experience of 12/5/21 by MCKAYLA R. *

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• 5 / 5

  

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  I started shopping at Riddle’s when the Pandora store closed in Wichita, KS. Riddle’s now carries Pandora jewelry. Several associates and the manager have helped me and each employee greets me with a smile, is helpful and professional, and goes the extra mile. Every experience with them has been enjoyable!

  Review of 12/8/21, following an experience of 12/4/21 by ELDA M. *

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• 5 / 5

  

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  Always Great customer service!!

  Review of 12/8/21, following an experience of 11/30/21 by JESUS R. *

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• 2 / 5

  

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  Pague $9.99 por un servicio de 3 a 5 días, ya llevo 7 esperando y no llega..

  Review of 12/8/21, following an experience of 11/17/21 by HALIE F. *

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• 5 / 5

  

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  I Love Riddle's Jewelry!

  Review of 12/8/21, following an experience of 11/26/21 by JARROD M. *

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• 5 / 5

  

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  Mirsada went above and beyond to help me find the perfect bracelet. It was a pleasure. Thanks!!

  Review of 12/8/21, following an experience of 12/1/21 by MARYJANE G. *

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• 3 / 5

  

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  Was happy until I received the ring.

  Review of 12/8/21, following an experience of 11/17/21 by MAXIME B. *

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• 5 / 5

  

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  They’re perfect and beautiful! I did some research and compared similar products with other jewelry stores. Riddles has the bigger bang for your buck! I ordered them on-line. Easy! They arrived within 3 days! Merry Christmas to me!

  Review of 12/8/21, following an experience of 11/30/21 by JERAMY M. *

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• 5 / 5

  

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  Good service

  Review of 12/8/21, following an experience of 11/27/21 by LORINE S. *

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• 5 / 5

  

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  They are very helpful

  Review of 11/21/21, following an experience of 11/20/21 by KASSANDRA L. *

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• 5 / 5

  

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  Prompt delivery

  Review of 11/20/21, following an experience of 11/15/21 by ERIK B. *

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• 5 / 5

  

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  I love my black hills jewelry from Riddle’s!

  Review of 11/20/21, following an experience of 11/12/21 by LOYAL M. *

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• 5 / 5

  

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  Extremely fast delivery and exceptional jewelry for my mom and sister

  Review of 11/20/21, following an experience of 11/16/21 by HANNAH L. *

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• 5 / 5

  

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  Great customer service at Riddles- Oakview Mall! Always a good experience with Riddles!

  Review of 11/15/21, following an experience of 11/14/21 by JAYDON A. *

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• 5 / 5

  

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  I only needed a battery and Adam was so helpful, I walked out with a new watch! This store is awesome and the employees in Hays are fun to hang with!

  Review of 11/4/21, following an experience of 11/3/21 by WARD H. *

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• 5 / 5

  

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  I love shopping at the Hays store! Sami and her team kill it, they are so friendly and helpful. They are so knowledgeable and don’t mind all my questions. It’s the Riddle’s store I recommend hands down!

  Review of 11/4/21, following an experience of 11/3/21 by LEOPOLD S. *

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• 5 / 5

  

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  Thanks for being a warm, friendly place to visit. Your staff is great!

  Review of 11/2/21, following an experience of 11/1/21 by FANNY H. *

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• 5 / 5

  

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  Went there to purchase watch batteries. Alexis was my Sales Rep she was professional and kind. Everyone was friendly. It is a great place to shop.

  Review of 10/30/21, following an experience of 10/29/21 by ORAN S. *

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• 5 / 5

  

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  The service was wonderful. The staff was very professional, kind and attentive. Great place to shop.

  Review of 10/29/21, following an experience of 10/29/21 by AUGUSTA S. *

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• 5 / 5

  

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  Kyle was a pleasure to buy diamonds from. He was very patient and professional from start to finish. Karen even helped out in my decision making. Great people, great selections and great prices.

  Review of 10/29/21, following an experience of 10/29/21 by NAYELI S. *

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• 5 / 5

  

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  Customer service is fantastic, thoughtful and attentive. Sami was wonderful…very kind, knowledgeable as well as patient with all my questions. Will be back for sure!

  Review of 10/27/21, following an experience of 10/26/21 by JACEY H. *

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• 5 / 5

  

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  Chaydon is awesome. Ask for him when you go!! Top knotch

  Review of 10/26/21, following an experience of 10/26/21 by MACEY H. *

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• 5 / 5

  

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  Shelly was an amazing help! She listened to what we wanted and stuck to the budget we gave her and we ended up with a beautiful piece of jewelry! We will be using Shelly for all of our future jewelry needs!!

  Review of 10/26/21, following an experience of 10/25/21 by JAN B. *

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• 5 / 5

  

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  Brenda hall was very helpful!!

  Review of 10/24/21, following an experience of 10/24/21 by ANNABELL R. *

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• 5 / 5

  

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  They’re so awesome! Lexi worked with me to find exactly what was needed!!

  Review of 5/12/21, following an experience of 5/10/21 by OMARI B. *

  *Pseudonymized data at the request of the author

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