Customer reviews for priortax.com

Customer reviews

• 5 / 5

  

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  I'm very happy with this service I'm very happy with this service, quick, easy, and reasonably priced. I highly recommend.

  Review of 6/1/20, following an experience of 4/2/18 by JUDY C. *

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• 5 / 5

  

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  Fast and easy!

  Review of 6/1/20, following an experience of 4/3/18 by JULIET B. *

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• 4 / 5

  

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  Pretty good. You are fast but a tax filer should not have to pay FIRST to review all associated paperwork (Schedules C and SE) to make sure an inadvertent error was made.

  Review of 6/1/20, following an experience of 4/3/18 by JOVANI E. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Carl, Thank you for choosing PriorTax. A preview PDF of your tax return is available for review before payment based on your entered information, however, we cannot furnish all of the forms until the account has been paid for.

• 5 / 5

  

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  I thought it would be harder to file a… I thought it would be harder to file a previous year tax return for a friend. Paper copies only is just fine.

  Review of 6/1/20, following an experience of 4/3/18 by RANDALL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to do very complete

  Review of 6/1/20, following an experience of 4/2/18 by GILBERTO A. *

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• 5 / 5

  

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  ease of use is great

  Review of 6/1/20, following an experience of 4/4/18 by FRANCESCA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy great service

  Review of 6/1/20, following an experience of 4/7/18 by FREDERIC D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easier than TurboTax Simple to use, easy to file.

  Review of 6/1/20, following an experience of 4/4/18 by JON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  5 STARS EASY PEESY!!!

  Review of 6/1/20, following an experience of 4/6/18 by LORINE H. *

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• 5 / 5

  

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  Always receive A service!

  Review of 6/1/20, following an experience of 4/6/18 by ADALBERTO Z. *

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• 5 / 5

  

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  Saad Sultan worked with us in previous… Saad Sultan worked with us in previous years. He was great!

  Review of 6/1/20, following an experience of 4/6/18 by CARLETON L. *

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• 5 / 5

  

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  Simple to use and affordable!

  Review of 6/1/20, following an experience of 4/6/18 by KAILEE T. *

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• 5 / 5

  

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  So Far so good

  Review of 6/1/20, following an experience of 4/7/18 by LEE R. *

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• 5 / 5

  

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  Excellent Product!

  Review of 6/1/20, following an experience of 4/6/18 by ANIYAH H. *

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• 5 / 5

  

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  SIMPLE AND QUICK SIMPLE AND QUICK, HAVE BEEN A RETURNING CUSTOMER FOR CURRENT TAXES SINCE HAVING BEEN BEHIND ON MY RETURNS

  Review of 6/1/20, following an experience of 4/5/18 by ALVENA W. *

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• 4 / 5

  

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  Easy I had no problems with it

  Review of 6/1/20, following an experience of 4/5/18 by ELIZABETH H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Unable to make changes once you pay and… Unable to make changes once you pay and submit is a problem. I identified an error on the way my insurance coverage was determined, charging me more tax than necessary as I had two different insurance coverages during the year.

  Review of 6/1/20, following an experience of 4/6/18 by MAGDALEN G. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Brent, This issue was resolved. If you need to make a change to your account, contact us by phone, live chat, email or message us to request access to your account, free of charge during our business hours Monday-Friday 10:00 am- 5:00 pm.

• 5 / 5

  

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  Wonderful This was very easy, reasonable and very user friendly. Definitely recommend!

  Review of 6/1/20, following an experience of 4/7/18 by AMELY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very user friendly

  Review of 6/1/20, following an experience of 4/5/18 by LINDA S. *

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• 5 / 5

  

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  So Far So AWESOME!!

  Review of 6/1/20, following an experience of 4/7/18 by JED P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Second year using Prior Tax and very… Second year using Prior Tax and very happy about it!

  Review of 6/1/20, following an experience of 4/6/18 by MARINA S. *

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• 5 / 5

  

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  great!!! great!!!! easy/fast...

  Review of 6/1/20, following an experience of 4/5/18 by TOMAS K. *

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• 5 / 5

  

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  Easy and inexpensive Easy and inexpensive. Thanks.

  Review of 6/1/20, following an experience of 4/6/18 by BRADY H. *

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• 5 / 5

  

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  Worked perfectly for last years taxes Worked perfectly for last years taxes, the reason I’m filing again this year with them

  Review of 6/1/20, following an experience of 4/7/18 by DULCE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use & step by step walk… Very easy to use & step by step walk through is great!

  Review of 6/1/20, following an experience of 4/8/18 by CURT S. *

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• 5 / 5

  

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  easy to use and quick responses

  Review of 6/1/20, following an experience of 4/10/18 by DASIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use in tax preparation

  Review of 6/1/20, following an experience of 4/8/18 by NORA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and Fast!

  Review of 6/1/20, following an experience of 4/10/18 by CLOYD M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have used PriorTax for a few years… I have used PriorTax for a few years and it is really easy and if I need help they are always ready and able to help.

  Review of 6/1/20, following an experience of 4/10/18 by PATSY R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great fast and easy

  Review of 6/1/20, following an experience of 4/10/18 by EASTER T. *

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• 5 / 5

  

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  Excellent!!!

  Review of 6/1/20, following an experience of 4/8/18 by ALYCIA L. *

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• 5 / 5

  

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  Great Service

  Review of 6/1/20, following an experience of 4/10/18 by MARIELA B. *

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• 5 / 5

  

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  Always dependable and fast

  Review of 6/1/20, following an experience of 4/9/18 by HASKELL G. *

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• 4 / 5

  

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  Program is very good wish it had just a… Program is very good wish it had just a little more direction.

  Review of 6/1/20, following an experience of 4/8/18 by MARIBEL W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This site made filing a past due return… This site made filing a past due return for my mother in law so easy, She was pleased it was easy.

  Review of 6/1/20, following an experience of 4/10/18 by ADELL S. *

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• 5 / 5

  

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  pleasantly surprised pleasantly surprised. hope it works for me.

  Review of 6/1/20, following an experience of 4/9/18 by KAMERON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use Easy to use. Didn't take too long.

  Review of 6/1/20, following an experience of 4/8/18 by ALTA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent service no problems filing just wish i could file for free but late filing goes with the territory

  Review of 6/1/20, following an experience of 4/10/18 by CHARLES K. *

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• 5 / 5

  

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  SImple and easy!!

  Review of 6/1/20, following an experience of 4/9/18 by DOYLE S. *

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• 5 / 5

  

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  PRIOR TAX MAKES IR EASY TO DO YOUR… PRIOR TAX MAKES IR EASY TO DO YOUR TAXES. I FEEL CONFIDENT IN DOINF MY TAXES. AFTER DOING MY SONS I CAME BACK TO DO OURS! I WILL BE BACK NEXT YEAR!

  Review of 6/1/20, following an experience of 4/7/18 by PERRY F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the best What the other services lack PriorTax has it.

  Review of 6/1/20, following an experience of 4/8/18 by JEVON M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to file past years taxes!!

  Review of 6/1/20, following an experience of 4/10/18 by EMMY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank God PriorTax offered an EASY Thank God PriorTax offered an EASY, FAST way to file for us to file our 2016 taxes we had missed due to conditions beyond our control! THANK YOU! We are SOOOO relieved!

  Review of 6/1/20, following an experience of 4/9/18 by MAFALDA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy easy needed it done fast

  Review of 6/1/20, following an experience of 4/10/18 by CARLEY S. *

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• 5 / 5

  

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  Great Service!

  Review of 6/1/20, following an experience of 4/11/18 by LOWELL B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super easy and quick! Super easy and quick!Cheap too...I had to file a ton of back taxes and this I was the only site I could find at a reasonable rate and also very user friendly

  Review of 6/1/20, following an experience of 4/11/18 by LUCY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have used Prior Tax for many years I have used Prior Tax for many years. I have compared other tax sites and Prior tax is the most user friendly. With Prior Tax I know that I am getting the maximum return available.

  Review of 6/1/20, following an experience of 4/11/18 by BRENNON H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  2016 software easy to use

  Review of 6/1/20, following an experience of 4/11/18 by JANELLE W. *

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• 5 / 5

  

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  Simple and Fair Very simple to use. Reasonable price. What more could you need?

  Review of 6/1/20, following an experience of 4/11/18 by LESLIE C. *

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• 5 / 5

  

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  I'm a college student and it was a… I'm a college student and it was a pretty straight forward process. I usually use Turbo Tax but i did mine for last year's.

  Review of 6/1/20, following an experience of 4/11/18 by ELDA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use with great customer help. Easy to use with great customer help.I went 4 years back and will continue to use Priortax for current and future years.

  Review of 6/1/20, following an experience of 4/12/18 by MICHEAL B. *

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• 4 / 5

  

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  2016 Taxes It seemed easy enough,I was panicked at the time for being late filing and this made me feel a lot better

  Review of 6/1/20, following an experience of 4/11/18 by HILLARD M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Not many places to ask for help and I… Not many places to ask for help and I didn't like not being able to see my completed return for perhaps as long as 2 days even though I paid for my return.

  Review of 6/1/20, following an experience of 4/11/18 by MAGDALEN G. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Minne, Help buttons are provided under each section on the website. Tax returns are typically available 10 minutes. Be sure to log into your account shortly after payment. You can always reach out to our customer service team by phone, live chat, email or send us a message if you're having difficulties Monday- Friday 10:00 am- 5:00 pm. Thank you for using our website and we hope you experience is pleasant in the future.

• 5 / 5

  

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  Very Good and Quick

  Review of 6/1/20, following an experience of 4/10/18 by GRAHAM F. *

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• 5 / 5

  

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  amazing !! amazing !! did the job

  Review of 6/1/20, following an experience of 4/12/18 by LENORA H. *

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• 5 / 5

  

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  VERY PLEASED

  Review of 6/1/20, following an experience of 4/11/18 by ARMANDO C. *

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• 5 / 5

  

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  Very Pleased Customer After trying to work around the filters and forced input path of some of the other leading cloud-based reputable packages, PriorTax is simple, fast, and their tax experts are good. I wish they'd allow one to look at the draft 'finished product' at all times while entering data. I didn't check for other language support beyond English. We are in the weeds from my perspective on these fronts versus the positives. I've switched to using them for the past handful of years and may try to move over a more complicated set of tax returns in 2019, even with the challenges of the anticipated tax changes for this year that will make inputting accurate tax returns more challenging for me.

  Review of 6/1/20, following an experience of 4/12/18 by BRANNON J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  This was a great way to prepare my back… This was a great way to prepare my back taxes. It's a shame you can't e-file previous years, but I know that's out of PriorTax's hands.

  Review of 6/1/20, following an experience of 4/12/18 by DELLA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fairly easy to use very user-friendly

  Review of 6/1/20, following an experience of 4/11/18 by GUSTAVE K. *

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• 5 / 5

  

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  easy to use easy to use and appreciate it

  Review of 6/1/20, following an experience of 4/11/18 by AGUSTINA R. *

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• 5 / 5

  

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  very easy system to use.

  Review of 6/1/20, following an experience of 4/13/18 by HORACIO N. *

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• 5 / 5

  

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  Very easy to use.

  Review of 6/1/20, following an experience of 4/14/18 by AMY M. *

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• 5 / 5

  

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  Easy to use Easy to use. Fast and great

  Review of 6/1/20, following an experience of 4/13/18 by MURL A. *

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• 5 / 5

  

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  I need my back taxes done quickly I need my back taxes done quickly. I was happy to find PriorTax.com to get up to date for 2015, 2016. THANK YOU. Its saved me money, time and frustration.

  Review of 6/1/20, following an experience of 4/13/18 by NICOLA K. *

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• 4 / 5

  

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  Its a tax Program.

  Review of 6/1/20, following an experience of 4/12/18 by CAROLINA M. *

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• 5 / 5

  

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  Quick Quick, Easy, and Cheap.

  Review of 6/1/20, following an experience of 4/14/18 by FATIMA M. *

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• 5 / 5

  

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  PriorTax works well for me. the PriorTax setup and the way you do things just happens to be a good fit for me, and the way I do things. I am very happy with it.

  Review of 6/1/20, following an experience of 4/12/18 by CICERO R. *

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• 5 / 5

  

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  Good and Easy Service!

  Review of 6/1/20, following an experience of 4/13/18 by LEONARD K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  IT NOT EASY TO NAVIGATE IT NOT EASY TO NAVIGATE. YOU SHOULD UPDATE YOU SOFTWARE SO THE TAX RETURN CAN BE REVIEWED BEFORE YOU PAY FOR IT OK I WOULD LIKE TO PRINT MY RETURN IMMEDIATED LIKE NOW

  Review of 6/1/20, following an experience of 4/13/18 by DAVE B. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Kisumu, We understand that navigating through a new website may be challenging at first. Perhaps you overlooked the copy of your tax return which is available before payment. Tax returns are typically available within 10 minutes. Be sure to log into your account shortly after sending your account over to us.

• 5 / 5

  

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  It is so easy to file!

  Review of 6/1/20, following an experience of 4/12/18 by ALEJANDRIN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Highly recommend Priortax I highly recommend PriorTax. They are getting 100% better with customer service especially during these trying Clovid times. I’ve used them every year for my fed and state taxes and will continue to use them in the coming years. Thank you very much PriorTax

  Review of 6/1/20, following an experience of 4/13/18 by DOMINIC K. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Robert, Kindly leave a message on your account. Once our customer service team will respond and you will receive your PDF right away. These are challenging times for everyone, however, we ensure that each customer is receiving the required attention to receive their tax return preparation needs.

• 5 / 5

  

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  Easiest tax software I have ever used!

  Review of 6/1/20, following an experience of 4/13/18 by KATHLYN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it was great it was great. very easy

  Review of 6/1/20, following an experience of 4/12/18 by LIZZIE T. *

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• 5 / 5

  

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  Allowed me to easily file my prior year… Allowed me to easily file my prior year taxes.

  Review of 6/1/20, following an experience of 4/12/18 by JENNIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Filed with Ease

  Review of 6/1/20, following an experience of 4/13/18 by VILMA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have used this site for the last three… Have used this site for the last three years and have never had a problem. Always quick to help. Had to call for a late file one time and the person on the phone was extremely helpful.

  Review of 6/1/20, following an experience of 4/14/18 by MELANY D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  simple and easy steps

  Review of 6/1/20, following an experience of 4/13/18 by DASHAWN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great help for in a time of need great help for in a time of need, Thank you and I will use you in the future.

  Review of 6/1/20, following an experience of 4/13/18 by HOSEA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Absolutely great service...

  Review of 6/1/20, following an experience of 4/12/18 by HESTER B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to follow Easy to follow, not a lot of useless questions or suggestions taking you all over the place. We'll use again and highly recommend.

  Review of 6/1/20, following an experience of 4/15/18 by ADRIAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  quick and easy tax return

  Review of 6/1/20, following an experience of 4/14/18 by BRANDI R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service This service made it very easy to file prior tax with no hassles. Excellent service

  Review of 6/1/20, following an experience of 4/14/18 by ESMERALDA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to get the past years taxes filed

  Review of 6/1/20, following an experience of 4/15/18 by JAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Totally worth the money Totally worth the money. Have peace of mind and getting on track with the IRS.

  Review of 6/1/20, following an experience of 4/15/18 by DEJON B. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  In this process I thought I was getting… In this process I thought I was getting both 2016 federal and state taxes done but that was not the case and I didn't realize it until I paid for the federal taxes and that was a lot of money considering I have to send the forms myself.

  Review of 6/1/20, following an experience of 4/14/18 by ELMO P. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Erin, PriorTax prepares Federal and state tax returns. If you did not select a state tax return during the checkout process, log into your account to add a state or contact us. The IRS requires taxpayers to physically sign and paper file all prior year returns, therefore we cannot sign on your behalf.

• 4 / 5

  

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  VERY EASY TO USE.

  Review of 6/1/20, following an experience of 4/14/18 by WINFIELD K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to follow the steps

  Review of 6/1/20, following an experience of 4/15/18 by ROSEMARY F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good software

  Review of 6/1/20, following an experience of 4/14/18 by CLEMENT E. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  YOU NEED TO UPDATE YOUR SOFTWARE TO GET… YOU NEED TO UPDATE YOUR SOFTWARE TO GET ANSWER AND HELP OK . ADD A CHAT LINE

  Review of 6/1/20, following an experience of 4/14/18 by ZITA C. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Anthony, Thank you for choosing PriorTax. Perhaps you've overlooked our user-friendly features such as help buttons on each section of the website, our knowledgebase, answers to basic tax questions and free expert tax advice by phone, email, and message. Fortunately, we already have Live Chat starting at 2:00 pm. Feel free to contact us Monday-Friday 10:00 am- 5:00 pm at 877-289-7580.

• 4 / 5

  

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  Easy late filing

  Review of 6/1/20, following an experience of 4/15/18 by LUCIO S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very easy to follow Very easy to follow. thank you

  Review of 6/1/20, following an experience of 4/15/18 by AMARI K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick Quick, easy to use

  Review of 6/1/20, following an experience of 4/15/18 by HAILEE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Affordable and Easy to Use Easy, simple, and included all my forms for a very affordable price. Thanks!

  Review of 6/1/20, following an experience of 4/15/18 by WAINO H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy great service!

  Review of 6/1/20, following an experience of 4/14/18 by TREVOR B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very user friendly!

  Review of 6/1/20, following an experience of 4/14/18 by ED W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to use. easy to use, all situations covered. Price is acceptable.

  Review of 6/1/20, following an experience of 4/15/18 by BERNEICE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love this system I love this system! Its totally simple! Turbo Tax gives me a headache!

  Review of 6/1/20, following an experience of 4/16/18 by GAGE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple and fast Simple and fast. Will definitely use in the future

  Review of 6/1/20, following an experience of 4/16/18 by ERNESTO S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it was very easy to do it was very easy to do, so I appreciate that. thank you~

  Review of 6/1/20, following an experience of 4/16/18 by MILES T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast and easy!

  Review of 6/1/20, following an experience of 4/16/18 by HOUSTON M. *

  *Pseudonymized data at the request of the author

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