Customer reviews for priortax.com

Customer reviews

• 5 / 5

  

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  simple very easy to understand I… simple very easy to understand I recommend to all tax filers my filing fee dropped from almost 325.$ to 68.$ Now that's real nice. Thanks Again

  Review of 6/1/20, following an experience of 4/16/18 by SASHA T. *

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• 5 / 5

  

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  Really I love this site!!!

  Review of 6/1/20, following an experience of 4/16/18 by ZARIA A. *

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• 5 / 5

  

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  GREAT PEOPLE

  Review of 6/1/20, following an experience of 4/16/18 by DEE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  nice nice, east steps. wish the final download avaible in one day for those needing it on tax day

  Review of 6/1/20, following an experience of 4/16/18 by FRANCISCA P. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Leo, Thank you for using our easy to use website. Tax returns are typically available within 10 minutes after submission. Be sure to log into your account to download your tax return.

• 5 / 5

  

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  Went very well Went very well. No problems.

  Review of 6/1/20, following an experience of 4/16/18 by BAILEE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always very easy to file my taxes… Always very easy to file my taxes through this site!!

  Review of 6/1/20, following an experience of 4/15/18 by ALBERTHA M. *

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• 5 / 5

  

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  easy site to use

  Review of 6/1/20, following an experience of 4/15/18 by RANDALL J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy and simple

  Review of 6/1/20, following an experience of 4/16/18 by DAVION M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast and simple

  Review of 6/1/20, following an experience of 4/16/18 by DELPHIA L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Thanks for your help with all the prior… Thanks for your help with all the prior year taxes to get me to the current year.

  Review of 6/1/20, following an experience of 4/16/18 by PIETRO H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love this tax software!

  Review of 6/1/20, following an experience of 4/16/18 by TYRIQUE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really Pleasant Surprise Great, easy to use interface. Everything was very clearly explained and it was not difficult to go back and enter or correct my information.

  Review of 6/1/20, following an experience of 4/16/18 by KENNEDY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use.

  Review of 6/1/20, following an experience of 4/16/18 by ALYSSON L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Filing prior year Nothing to download. Finished prior year return in 10 minutes.

  Review of 6/1/20, following an experience of 4/16/18 by IDELL H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I RATHER HAD BEEN WALK THROUGH THE… I RATHER HAD BEEN WALK THROUGH THE RETURN BY THE USED OF VARIOUS QUESTIONS BEING USED BY OTHER TAX ONLINE SERVICES

  Review of 6/1/20, following an experience of 4/16/18 by MILLER F. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Turbo tax makes copies avaialble… Turbo tax makes copies avaialble immediately

  Review of 6/1/20, following an experience of 4/16/18 by WINSTON G. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Erika, We are able to deliver your return immediately. Typically, tax returns are delivered to the account in a PDF file shortly after payment. If the tax return is not delivered, this usually means that our senior staff wants to take a quick look to ensure that you are receiving an accurate document. You also have the option to make changes, free of charge, to your return after payment as long as the return has not been mailed to the IRS. If you notice that your return has not been delivered and would like it immediately, give us a call during our business hours.

• 5 / 5

  

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  I have used several online services I have used several online services, several times and this particular service makes your work very easy.

  Review of 6/1/20, following an experience of 4/16/18 by BRYCE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have used multiple years Have used multiple years. Excellent service.

  Review of 6/1/20, following an experience of 4/17/18 by TAMIA S. *

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• 4 / 5

  

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  Fast and easy

  Review of 6/1/20, following an experience of 4/16/18 by DEJUAN R. *

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• 5 / 5

  

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  Super easy! Simple and super easy!

  Review of 6/1/20, following an experience of 4/16/18 by KRAIG R. *

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• 3 / 5

  

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  very helpful in a pinch

  Review of 6/1/20, following an experience of 4/17/18 by AUSTEN F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was my first time using this site… This was my first time using this site I like it because I could more than one return and it was easy to do .Thank you

  Review of 6/1/20, following an experience of 4/17/18 by HILDA K. *

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• 5 / 5

  

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  Great and easy

  Review of 6/1/20, following an experience of 4/17/18 by NICKLAUS Z. *

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• 5 / 5

  

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  Awesome and Easy.

  Review of 6/1/20, following an experience of 4/17/18 by JACINTHE M. *

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• 5 / 5

  

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  Fast and Easy FAST AND EASY

  Review of 6/1/20, following an experience of 4/16/18 by LYSANNE S. *

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• 5 / 5

  

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  very simple and to the point very simple and to the point. just how I like it.

  Review of 6/1/20, following an experience of 4/16/18 by VERNA L. *

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• 5 / 5

  

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  Good Software

  Review of 6/1/20, following an experience of 4/17/18 by FLAVIE S. *

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• 5 / 5

  

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  It was easy to use and understand.

  Review of 6/1/20, following an experience of 4/17/18 by LINA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast easy efficient

  Review of 6/1/20, following an experience of 4/17/18 by SOLEDAD H. *

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• 5 / 5

  

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  Great and easy service!

  Review of 6/1/20, following an experience of 4/17/18 by ANTOINETTE B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I would have liked some help with the… I would have liked some help with the mortgage tax credit certificate. I had a question about that, but alas, I managed to complete the filing nonetheless. Otherwise, good service.

  Review of 6/1/20, following an experience of 4/17/18 by HADLEY A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and easy

  Review of 6/1/20, following an experience of 4/17/18 by ASHLYNN M. *

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• 4 / 5

  

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  You dont have to buy anything at the end except your return Definitely shouldnt make it seem like its required to buy something else by checking a box before checkout, seems deceptive

  Review of 6/1/20, following an experience of 4/17/18 by ADAM R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very simple to use

  Review of 6/1/20, following an experience of 4/17/18 by MAYA N. *

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• 5 / 5

  

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  Great service

  Review of 6/1/20, following an experience of 4/17/18 by MICHEAL K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I was under the impression that this… I was under the impression that this service was free.

  Review of 6/1/20, following an experience of 4/17/18 by ALYSON N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use Very easy to use! I will definitely come back to file my tax next year!!

  Review of 6/1/20, following an experience of 4/17/18 by ALEXANDRINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The process was very straight forward… The process was very straight forward and easy to follow, love it for prior year filing.

  Review of 6/1/20, following an experience of 4/17/18 by JOHNPAUL B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  LIKE IT JUST A LITTLE HARD TO FOLLOW

  Review of 6/1/20, following an experience of 4/17/18 by LARISSA M. *

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• 5 / 5

  

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  THIS WAS ONE OF THE EASIEST IVE DONE

  Review of 6/1/20, following an experience of 4/17/18 by ELLIOTT L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Above and beyond service. Went out their way to accommodate my needs to meet the 2017 file deadline.

  Review of 6/1/20, following an experience of 4/18/18 by DEMARCO M. *

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• 5 / 5

  

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  Very simple Very simple, attention to detail with easy outline to follow.

  Review of 6/1/20, following an experience of 4/18/18 by JACLYN K. *

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• 5 / 5

  

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  Love this site!

  Review of 6/1/20, following an experience of 4/17/18 by RICKIE T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  great software for the most part great software for the most part. wish it were easier to talk with someone

  Review of 6/1/20, following an experience of 4/17/18 by BRODERICK G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very easy and great site

  Review of 6/1/20, following an experience of 4/18/18 by JALEEL K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Tax Site I found a few confusing areas, but overall, the website was very helpful. Will consider using this tax service for future needs. Thank you.

  Review of 6/1/20, following an experience of 4/18/18 by ALEXANE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Easy I have been utilizing this… Great Easy I have been utilizing this site for over 4 years.

  Review of 6/1/20, following an experience of 4/18/18 by JOAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  THANK GOD FOR SMART PEOPLE....REALLY… THANK GOD FOR SMART PEOPLE....REALLY APPRECIATE HOW EASY AND EFFICIENT YOUR SITE IS.

  Review of 6/1/20, following an experience of 4/18/18 by FAE O. *

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• 5 / 5

  

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  Always trust these guys..

  Review of 6/1/20, following an experience of 4/18/18 by BETTIE J. *

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• 5 / 5

  

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  This is the best service I have ever… This is the best service I have ever used. I have 10 years of taxes at my fingertips.

  Review of 6/1/20, following an experience of 4/18/18 by ALLEN G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  thanx!! thanx!! last minute filer of course!!

  Review of 6/1/20, following an experience of 4/18/18 by SERENITY B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Turbo Tax was more user friendly and… Turbo Tax was more user friendly and more affordable.

  Review of 6/1/20, following an experience of 4/18/18 by WILFRID B. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Khalia, Thank you for providing you honest criticism. Our team is dedicated to optimizing our website to ensure that it is as user-friendly as possible. But we need your feedback. We encourage our customers to provide us with any suggestion that will make our website easier to use. Please let us know what you like, and what you did not like. If you have any questions during the process of using our website, do not hesitate to utilize our free customer service!

• 5 / 5

  

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  verry good help and fast service

  Review of 6/1/20, following an experience of 4/18/18 by EBONY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy forms to go by

  Review of 6/1/20, following an experience of 4/18/18 by ANA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fantastic Service In the past I used Prior Tax to catch up on multiple past year taxes, now that I am current Prior Tax has made it convenient, easy, & affordable to stay current. I've never tried any of the other services, but I have no reason to try anything else with how easy & well this works.

  Review of 6/1/20, following an experience of 4/18/18 by CYRUS B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Short sweet and to the point Short sweet and to the point. Thanks

  Review of 6/1/20, following an experience of 4/18/18 by ABIGAYLE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I HAD A GREAT EXPERIENCE LAST YEAR AND… I HAD A GREAT EXPERIENCE LAST YEAR AND AM BACK THIS YEAR!!!

  Review of 6/1/20, following an experience of 4/18/18 by SOPHIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and hassle free!

  Review of 6/1/20, following an experience of 4/18/18 by TALIA D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  WOW, Unbelievable I do not need you to look over my taxes after I have paid for them. I should be able to download them right away and print them out. I needed them right away so I could mail them in by the deadline. So, thanks for nothing. If I am unable to get a refund now because of this, I want my $50 back!

  Review of 6/1/20, following an experience of 4/18/18 by CORDIA C. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Claiming a tax refund before the IRS three-year window rule is very important. Once you have missed this opportunity, you are not eligible to receive a refund for that tax year. We understand the frustration you are experiencing. Our website is dedicated to delivering returns to our customers promptly. Our typical delay time is around 1-2 minutes. Customers should take advantage of our free live support chat or email if they are unable to reach us over the phone. After a closer review, I notice that you submitted a tax return that had not missed the three-year window to claim a refund.

• 5 / 5

  

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  USING PRIORTAX MAKES IT SO EASY TO FILE… USING PRIORTAX MAKES IT SO EASY TO FILE MY TAXAS. THANK YOU

  Review of 6/1/20, following an experience of 4/18/18 by ADRIENNE S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  No phone support No phone support. You can't access your forms right off and you have to wait for them to get done ""auditing"" it. I am trying to print a prior year, wasted precious time just to find out I can't download for days? Not cool.

  Review of 6/1/20, following an experience of 4/18/18 by LAVON J. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Our phone support hours during tax season are 10:00 am-5:00 pm EST, Monday through Friday, and our live chat support is from 5:00 pm-8:00 pm EST. Your tax forms are delivered right away after payment. You can simply refresh your page or log out and log back in after a few minutes! The tax return was delivered to your account just minutes after you paid.

• 5 / 5

  

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  FAST AND EASY THANK YOU

  Review of 6/1/20, following an experience of 4/19/18 by BROCK L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I feel that this was made fast and easy… I feel that this was made fast and easy to understand. This made my experience with PRIOR TAX a great one.Thanks...

  Review of 6/1/20, following an experience of 4/19/18 by MOISES A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy To do Thx!!!

  Review of 6/1/20, following an experience of 4/18/18 by ADAN R. *

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• 5 / 5

  

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  User friendly and inexpensive.

  Review of 6/1/20, following an experience of 4/18/18 by CATHY Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So simple and streamlined So simple and streamlined! I've used Prior Tax for my last 5 returns and it is flawless!

  Review of 6/1/20, following an experience of 4/19/18 by LINCOLN C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  VERY DISAPPOINTED i THOUGHT I WAS PAYING FOR IT TO BE E-FILED. NOT FOR SOMEONE TO VERIFY IT WAS LEGIT. I AM NOW PUZZLED AS TO WHAT I APPLIED FOR.

  Review of 6/1/20, following an experience of 4/18/18 by LEOPOLDO M. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Yvonne, To our knowledge, for prior year returns, you are required to sign and mail your return to the IRS. This information is provided before any payment is taken. We apologize if you felt misled. Typically, tax returns are delivered automatically to your account so you may print, sign and mail your return quickly, Our service ensures that you are receiving an accurate tax document and access to updates before you mail the return. Contact our qualified customer service team should you have any additional questions about your finalized return.

• 5 / 5

  

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  VERY FAST AND EASY!

  Review of 6/1/20, following an experience of 4/19/18 by BERNHARD K. *

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• 5 / 5

  

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  Great Greatawesome

  Review of 6/1/20, following an experience of 4/18/18 by DOMINIQUE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy/very quick to use.

  Review of 6/1/20, following an experience of 4/18/18 by REYNOLD B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Big help Big help! Thank you very much

  Review of 6/1/20, following an experience of 4/18/18 by TOY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and safe to use Easy and safe to use. This program reduces the stress associated with preparing and filing past year's taxes.

  Review of 6/1/20, following an experience of 4/19/18 by GWENDOLYN G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very friendly user.

  Review of 6/1/20, following an experience of 4/19/18 by JAMIR L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to follow instructions

  Review of 6/1/20, following an experience of 4/18/18 by MARKUS K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great service great service, easy to use

  Review of 6/1/20, following an experience of 4/19/18 by JAMEL K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast and easy.

  Review of 6/1/20, following an experience of 4/30/18 by BORIS B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  i haveused this site for a while

  Review of 6/1/20, following an experience of 4/20/18 by HILDEGARD D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy to complete.

  Review of 6/1/20, following an experience of 4/30/18 by JORDANE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  EASY!! It was easy and quick.

  Review of 6/1/20, following an experience of 4/19/18 by LEXI H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I had several years of returns to file… I had several years of returns to file and I was very satisfied with this website. It made it all easy. Thanks Priortax

  Review of 6/1/20, following an experience of 4/23/18 by LEANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was so easy

  Review of 6/1/20, following an experience of 4/30/18 by TATYANA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy Peasy I have been nervous to file my late tax returns and then I found Priortax. It was very easy and self explanatory to fill it out and get my taxes done finally.

  Review of 6/1/20, following an experience of 4/24/18 by DAVION K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This service is simple and fastI… This service is simple and fastI totally recommend it.

  Review of 6/1/20, following an experience of 4/27/18 by ARIELLE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it was so nice and easy to used.

  Review of 6/1/20, following an experience of 4/27/18 by LAURINE N. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good except typing in addresses several… Good except typing in addresses several times.

  Review of 6/1/20, following an experience of 4/26/18 by HOLLIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This has been a great experience This has been a great experience. The staff has been excellent to work with as they actually spoke with me on a call prior to me submitting the return and were very helpful in helping me to complete the process. We plan to use this service every year. Thank you so very much.

  Review of 6/1/20, following an experience of 4/30/18 by ERIKA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  EASY AND HELPFULL

  Review of 6/1/20, following an experience of 4/27/18 by KENNITH L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  why doesn't it show my state tax return

  Review of 6/1/20, following an experience of 4/22/18 by FRIEDRICH S. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Angela, Your state tax return is included in the same PDF as your federal tax return on the Download Tab. Scroll past your federal tax return to view your state tax return.

• 5 / 5

  

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  Excellent Excellent. definitely recommend this company!

  Review of 6/1/20, following an experience of 4/24/18 by ADRIEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Another easy catch up!

  Review of 6/1/20, following an experience of 4/25/18 by AURELIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Stress saver

  Review of 6/1/20, following an experience of 4/28/18 by ANABELLE L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  good job good job thank you

  Review of 6/1/20, following an experience of 4/22/18 by SHANE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simply great Simply great, easy to follow. I will definitely use again and refer to family and friends

  Review of 6/1/20, following an experience of 5/2/18 by ALISHA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was fairly easy.

  Review of 6/1/20, following an experience of 5/2/18 by GRAYSON B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  simple way to do prior taxes simple way to do prior taxes, only a small glitch with my '16 return, it would not accept that i had .56 as withheld on my return and would not let me save and continue until the decimal point was gone which made the return incorrect....

  Review of 6/1/20, following an experience of 5/3/18 by ALANA T. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  The federal and state tax returns do not use numerical amount decimals, in fact, each number is rounded to the nearest dollar. Our website's fields will round the decimals for you.

• 5 / 5

  

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  Easy to Use This system is Easy to Use!

  Review of 6/1/20, following an experience of 5/2/18 by BERNIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always the best!

  Review of 6/1/20, following an experience of 5/10/18 by CHARITY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  One of the best I have used so far to… One of the best I have used so far to do prior taxes.

  Review of 6/1/20, following an experience of 5/2/18 by KARLEE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was swift and gentle.!

  Review of 6/1/20, following an experience of 4/30/18 by JOVANNY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really user friendly Really user friendly. So relieved to be able to file and even for a low fee. Thank you

  Review of 6/1/20, following an experience of 5/6/18 by FRANCO R. *

  *Pseudonymized data at the request of the author

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