Customer reviews for priortax.com

Customer reviews

• 5 / 5

  

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  Maravilloso

  Review of 6/1/20, following an experience of 5/3/18 by KELTON V. *

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• 1 / 5

  

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  Never did get back to me about my state… Never did get back to me about my state question. My taxes are late. Can't trust you.

  Review of 6/1/20, following an experience of 5/7/18 by MARILYNE W. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Cathleen,After a closer look, I noticed that the representative handling your account was not only able to have your state return accepted, but was also able to turn your tax tax due to a refund! We apologize for your initial feeling that our website was not worthy of your trust and hope that the conclusion helps to change your mind. Now, since you are receiving a refund, your taxes were not filed late.

• 5 / 5

  

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  Excellent service Excellent service! Responsive, knowledgeable, and easy to use.

  Review of 6/1/20, following an experience of 5/7/18 by GENEVIEVE R. *

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• 5 / 5

  

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  This process has been user friendly and… This process has been user friendly and easy so far.

  Review of 6/1/20, following an experience of 5/10/18 by ANNABELL P. *

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• 5 / 5

  

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  Easy to use!!1

  Review of 6/1/20, following an experience of 5/9/18 by KAELYN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great working

  Review of 6/1/20, following an experience of 5/1/18 by DELANEY S. *

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• 5 / 5

  

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  very happy very happy happy and happy

  Review of 6/1/20, following an experience of 5/9/18 by STEFAN O. *

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• 5 / 5

  

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  Prior Tax makes my tax preparation…easy and understandable Prior Tax makes my tax preparation very easy and understandable. They advise me if something doesn't look quite right and are always available if I have questions or don't understand anything. They've helped me in the past when the IRS contacted me and needed more documentation on a return. I would recommend them to anyone.

  Review of 6/1/20, following an experience of 5/1/18 by PEGGIE G. *

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• 5 / 5

  

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  Great Service Great Service. I've used them in the past and everything always seems to work out well.

  Review of 6/1/20, following an experience of 5/5/18 by ARTURO H. *

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• 5 / 5

  

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  2015 Tax Review A great service and much needed,thanks again!

  Review of 6/1/20, following an experience of 5/4/18 by DARRIN J. *

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• 5 / 5

  

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  Easy to use Easy to use, affordable, and quick!

  Review of 6/1/20, following an experience of 5/11/18 by MONICA K. *

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• 5 / 5

  

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  Very easy to complete.

  Review of 6/1/20, following an experience of 5/15/18 by GERARD L. *

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• 5 / 5

  

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  It's great! It's great!! It gave step by step instructions and pictures to help me understand where to place the numbers. It wasn't so confusing after all, and now I can file my taxes myself

  Review of 6/1/20, following an experience of 5/10/18 by FREDERICK S. *

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• 5 / 5

  

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  Awesome service Awesome service! I highly recommend!!

  Review of 6/1/20, following an experience of 5/16/18 by JIMMIE L. *

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• 5 / 5

  

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  Easy and Straightforward

  Review of 6/1/20, following an experience of 5/11/18 by SAM B. *

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• 3 / 5

  

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  Return not immediately available...Grr! Again, I don't like that my return isn't immediately available to me.

  Review of 6/1/20, following an experience of 5/17/18 by HAILEE K. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Robert, Be sure to log into your account to download a copy of your tax return from your Status Page. Returns are available in just 10 minutes after sending your account over to us. If you are ever experiencing difficulties or need a copy of your return immediately, contact our customer service team for assistance right away.

• 5 / 5

  

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  Great fast service!

  Review of 6/1/20, following an experience of 5/17/18 by WAYLON S. *

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• 2 / 5

  

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  IT STATES THE FILING WAS FREE FOR PRIOR… IT STATES THE FILING WAS FREE FOR PRIOR YEARS - HOWEVER YOU STILL HAVE TO PAY A FEE TO GET THE FILE SENT EMAIL

  Review of 6/1/20, following an experience of 5/16/18 by HARRY B. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello B Hamilton, PriorTax does not advertise free tax returns. Perhaps you overlooked the pricing on our website. Our fees are not for emailing your tax return but for the preparation of your tax return which is available on your Status Page for you to print, sign then mail to the IRS.

• 3 / 5

  

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  pricing is high...quick and easy… pricing is high...quick and easy return....only using this app for that reason...cause i am in a bind and need quick otherwise price is too high

  Review of 6/1/20, following an experience of 5/20/18 by ELDRED B. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Connie, Thank you for taking advantage of our easy to use app to get your return quickly. We believe our prices are fair and competitive as we provide free customer service and a comprehensive knowledge base to answer basic tax questions.

• 4 / 5

  

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  you are good.

  Review of 6/1/20, following an experience of 5/11/18 by NONA H. *

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• 5 / 5

  

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  This program is extremely easy to use This program is extremely easy to use. I love the fact that it keeps all of my prior information.

  Review of 6/1/20, following an experience of 5/11/18 by BERTHA W. *

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• 5 / 5

  

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  Very easy to use!!!!

  Review of 6/1/20, following an experience of 5/12/18 by AMPARO B. *

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• 5 / 5

  

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  Very good service

  Review of 6/1/20, following an experience of 5/20/18 by DERON T. *

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• 5 / 5

  

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  Your site was very easy to use

  Review of 6/1/20, following an experience of 5/19/18 by SEAMUS W. *

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• 5 / 5

  

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  Amazing job helping me with the confusion of doing taxes as a medical traveler!!! They took the time to be with me on the phone to fix all the errors that needed to be fixed and amended for my taxes to be correct, They were amazing and i will continue to use prior tax for my tax services from here on out. They went the distant to see that everything was done right.

  Review of 6/1/20, following an experience of 5/15/18 by AHMED H. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Terri, Returns are based on your entered information. If you would like to make changes, please contact us by phone, live chat or directly on the message board. Be sure to log into your account for updates regarding your return.

• 4 / 5

  

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  Great app Great app, easy, quick!!

  Review of 6/1/20, following an experience of 5/15/18 by GERALD U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great experience with Prior Year Tax… Great experience with Prior Year Tax Return!

  Review of 6/1/20, following an experience of 5/30/18 by BILLIE W. *

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• 5 / 5

  

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  EASY TO USE WITH SIMPLE INSTRUCTIONS… EASY TO USE WITH SIMPLE INSTRUCTIONS AND GOOD ADVICE. WISH i HAD FOUND IT LONG AGO.

  Review of 6/1/20, following an experience of 5/26/18 by DESTINEY W. *

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• 5 / 5

  

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  SECOND TIME USING SITE LOVE THE… SECOND TIME USING SITE LOVE THE SIMPLICITY

  Review of 6/1/20, following an experience of 5/23/18 by BRANDYN C. *

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• 5 / 5

  

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  Very Trust worthy Very Trust worthy. I love how it's simple to understand and fill out.

  Review of 6/1/20, following an experience of 5/22/18 by OLEN N. *

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• 3 / 5

  

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  THANKS THANKS FOR THE SOFTWARE MATE

  Review of 6/1/20, following an experience of 5/31/18 by DEDRIC N. *

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• 5 / 5

  

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  I discovered this website only today… I discovered this website only today and used it to file in my prior 3 year tax returns. The process was quite smooth. I really liked the way the questions were designed - very much detailed and it really helped me a lot!I don't know about the result yet but appreciated so far the amount of work that the website designers have put in to set up this website. Good job!

  Review of 6/1/20, following an experience of 5/23/18 by LILLY W. *

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• 4 / 5

  

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  Very easy and to the point to file… Very easy and to the point to file prior year taxes!!

  Review of 6/1/20, following an experience of 5/30/18 by CATHARINE A. *

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• 5 / 5

  

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  Fast and Easy! Fast, easy and simple!

  Review of 6/1/20, following an experience of 5/30/18 by KATHERINE E. *

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• 5 / 5

  

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  TurboTax beware TurboTax beware. There is a better service available, and cheaper too.

  Review of 6/1/20, following an experience of 5/30/18 by DIAMOND W. *

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• 5 / 5

  

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  Good ideas but time consuming

  Review of 6/1/20, following an experience of 5/24/18 by BERNICE H. *

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• 5 / 5

  

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  customer service was extremely prompt… customer service was extremely prompt and helpful and understanding to my situation. Earah, (spellling?) was very patience with my ingnorance and my cpu lagging. She stayed on the phone and helped me obtain a copy of my filing same day. The extra help all the operators gave was awesome. I have a lot going on and have stress doing taxed and Priortax made it very easy. I had finished my taxes on Turbo Tax and saw hidden fees so i canceled found Priortax. I very happy I did. Thank you

  Review of 6/1/20, following an experience of 5/29/18 by ALEXANDRIA K. *

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• 5 / 5

  

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  Priortax.com is an excellent site very… Priortax.com is an excellent site very easy to use would recommend to anyone.Anthony P from South Carolina

  Review of 6/1/20, following an experience of 5/28/18 by EASTON L. *

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• 5 / 5

  

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  very easy to use

  Review of 6/1/20, following an experience of 5/30/18 by CANDIDA O. *

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• 5 / 5

  

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  EASY SOFTWARE

  Review of 6/1/20, following an experience of 5/24/18 by GRANT N. *

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• 1 / 5

  

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  i want to print my taxes wen i pay you

  Review of 6/1/20, following an experience of 5/23/18 by ALEXANNE Q. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Mariane, A PDF of your tax return is available for download within 10 minutes. Be sure to log into your account and check your Status Page.

• 5 / 5

  

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  Quick Quick, Fast and easy times 3...

  Review of 6/1/20, following an experience of 5/29/18 by CHASE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was so simple and affordable This was so simple and affordable. I was able to file W-2s, 1099s, 1098-E, and it was all intuitive. It's so helpful to have this available when filing late!

  Review of 6/1/20, following an experience of 5/27/18 by RON H. *

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• 5 / 5

  

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  Easy and not stressful

  Review of 6/1/20, following an experience of 5/21/18 by ELISHA L. *

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• 4 / 5

  

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  Great experience Great experience. I did not have option to submit multiple employer coverage under the healthcare portion (I was covered by two employers during 2016). Otherwise, fast and efficient.

  Review of 6/1/20, following an experience of 6/8/18 by OTTILIE S. *

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• 5 / 5

  

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  Very easy to use!

  Review of 6/1/20, following an experience of 6/4/18 by PAMELA W. *

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• 4 / 5

  

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  PRETTY EASY TO WORK WITH

  Review of 6/1/20, following an experience of 6/7/18 by RUBEN H. *

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• 5 / 5

  

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  Love this! Love this!! Has helped me out several times.

  Review of 6/1/20, following an experience of 6/4/18 by PEYTON U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple to use Simple to use. One of the few programs that allowed my minister husband to enter his self-employment taxes correctly. However when I entered the program as another user, I did not find the ministerial self-employment question a second time. I thought this was unusual.

  Review of 6/1/20, following an experience of 6/7/18 by SAMARA H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I am kind of unfamiliar with this… I am kind of unfamiliar with this website so I don't really know about it security that's why I have right at in 3 stars

  Review of 6/1/20, following an experience of 6/6/18 by JEANNE H. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Yes, PriorTax is absolutely safe. Keeping your personal data secure is our highest priority. The entire site is secured with GlobalSign’s Secure Sockets Layer (SSL) encryption, ensuring all e-commerce transactions and communications are secure. In addition, our website is scanned daily by McAfee Secure to guarantee there are no vulnerabilities and online risks that could compromise your personal information.

• 5 / 5

  

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  Glad that the service is available to… Glad that the service is available to file back taxes. I did get confused but the representative on the chat was most helpful.

  Review of 6/1/20, following an experience of 6/6/18 by EVERETTE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and took about 5 minutes Easy and took about 5 minutes. Great site!

  Review of 6/1/20, following an experience of 6/6/18 by EVALYN C. *

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• 5 / 5

  

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  such ease I was stressing out about getting my 2016 taxes done, but prior tax made it easy and it didn't cost me an arm and a leg.

  Review of 6/1/20, following an experience of 6/6/18 by CLEMENTINE L. *

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• 5 / 5

  

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  Thank you Thank you! Great website

  Review of 6/1/20, following an experience of 5/31/18 by KARLEE S. *

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• 5 / 5

  

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  Easy to use Easy to use, thanks for that.Only problem I have is, some of the text so light against the white background, Making it difficult to read.

  Review of 6/1/20, following an experience of 5/31/18 by CORDELL H. *

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• 5 / 5

  

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  I was dreading filing my 2014 taxes I was dreading filing my 2014 taxes. PriorTax made filing my taxes from 2014 simple and painless.

  Review of 6/1/20, following an experience of 5/31/18 by EUNA L. *

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• 5 / 5

  

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  Fantastic! Fantastically Done!

  Review of 6/1/20, following an experience of 6/8/18 by KIANA R. *

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• 5 / 5

  

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  I love that it saves info from page to… I love that it saves info from page to page.

  Review of 6/1/20, following an experience of 6/1/18 by RANSOM F. *

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• 5 / 5

  

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  Quick and easy.

  Review of 6/1/20, following an experience of 6/5/18 by FERMIN G. *

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• 5 / 5

  

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  easy easy. and fast!

  Review of 6/1/20, following an experience of 6/6/18 by LAVADA W. *

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• 5 / 5

  

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  It was easy and fast It was easy and fast. And you could understand it

  Review of 6/1/20, following an experience of 6/7/18 by TORRANCE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Stress Relief Easy to use and relieved my worry over my procrastination of my taxes.

  Review of 6/1/20, following an experience of 6/14/18 by MATEO Q. *

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• 5 / 5

  

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  very good very good and very helpful

  Review of 6/1/20, following an experience of 6/18/18 by JAYLEN H. *

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• 5 / 5

  

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  Thank you Thank you. I was worried I would not be able to file. My wife passed in 2016 and this is why I am late.

  Review of 6/1/20, following an experience of 6/15/18 by PASQUALE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very simple and easy to use!!!!!! Very simple and easy to use!!!!!!Easier than turbotax and others.

  Review of 6/1/20, following an experience of 6/12/18 by NONA H. *

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• 3 / 5

  

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  THE PRICE WAS A BIT HIGH BUT GLAD TO… THE PRICE WAS A BIT HIGH BUT GLAD TO GET PREVIOUS YEAR OUT OF THE WAY.

  Review of 6/1/20, following an experience of 6/16/18 by GERALDINE A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Although I found it quit easy to… Although I found it quit easy to follow. I was surprised how much I owed compared to prior years using another online company that is free. I also feel they were a bit expensive compared to other online companies.

  Review of 6/1/20, following an experience of 6/11/18 by TANIA O. *

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• 5 / 5

  

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  Wonderful service Wonderful service, I recommend.

  Review of 6/1/20, following an experience of 6/14/18 by LELAH K. *

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• 5 / 5

  

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  This Tax Site Was Really Helpful Thanks… This Tax Site Was Really Helpful Thanks Alot will Definitely Use For Now On

  Review of 6/1/20, following an experience of 6/13/18 by HARDY H. *

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• 5 / 5

  

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  I love how easy you have made and… I love how easy you have made and simplified this Tax Return filing.It's the best one I have yet to use. I highly recommend this preparation.

  Review of 6/1/20, following an experience of 6/10/18 by ETHELYN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it was really easy to do iam really… it was really easy to do iam really happy with then so far

  Review of 6/1/20, following an experience of 6/13/18 by SAM Q. *

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• 5 / 5

  

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  Excellent Excellent – no reservations, I would recommend this company to anyone.

  Review of 6/1/20, following an experience of 6/12/18 by GERALD L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Using for fourth year Using for fourth year. Strait forward easy to navigate filing software. Recommended !!

  Review of 6/1/20, following an experience of 6/18/18 by EZEKIEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had not been made aware of some… I had not been made aware of some deductions I could get as a National Guardsman, which were pointed out to me by Priortax!

  Review of 6/1/20, following an experience of 6/9/18 by TOBY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  SO THOROUGH AND EASY TO USE SO THOROUGH AND EASY TO USE. And your additional services are top notch with very professional support. Plus the prices are very reasonable.

  Review of 6/1/20, following an experience of 6/17/18 by MAEGAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to complete Easy to complete. Would have liked to see State Return before payment.

  Review of 6/1/20, following an experience of 6/18/18 by BEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesom!!! This was a very easy process and I was able to do it on my own. Thanks for making the process less stressful and easy for even me to do. I will be using this route again.

  Review of 6/1/20, following an experience of 6/13/18 by ZORA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to fill out and easy to file as… easy to fill out and easy to file as usual!

  Review of 6/1/20, following an experience of 6/14/18 by DARBY O. *

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• 5 / 5

  

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  super easy super easy!!

  Review of 6/1/20, following an experience of 6/22/18 by MARLEE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy as 1 2 3 The process was easy as 1 2 3.

  Review of 6/1/20, following an experience of 6/29/18 by DEBORAH K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Waiting for return to make final review So far so good. I will wait to see what happens with my return to give my final judgement. Hoping for the best

  Review of 6/1/20, following an experience of 6/30/18 by EUSEBIO H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  not too difficult not too difficult, the explanations are generally pretty clear of section regulation

  Review of 6/1/20, following an experience of 6/19/18 by UNA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Turbo is the best!

  Review of 6/1/20, following an experience of 6/20/18 by RAVEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very accurate and easy to prepare

  Review of 6/1/20, following an experience of 6/30/18 by JARROD K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome Awesome. I love this site.

  Review of 6/1/20, following an experience of 6/18/18 by HILDA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate

  Review of 6/1/20, following an experience of 6/29/18 by BRODY L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great site - thanks It was a good experience - tracking down 5yr old documents was fun! Not

  Review of 6/1/20, following an experience of 6/18/18 by JAMIR G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and very specific toward my… Easy to use and very specific toward my needs

  Review of 6/1/20, following an experience of 6/25/18 by GIA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great easy to use

  Review of 6/1/20, following an experience of 6/23/18 by TIANNA B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  they don't tell you that you can not… they don't tell you that you can not print your prepared returns right away - they make you pay and then ""will review and get back to you? "" DON'T FALL FOR IT - I will also leave a google review

  Review of 6/1/20, following an experience of 6/21/18 by EULAH M. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  John, Tax returns are available within 10 minutes. If you choose additional review by our tax agents, please allow 24-48 hours after payment for your tax return to be reviewed thoroughly, prepared and sent to your Status Page. If you ever need your tax return immediately, you can always contact us Monday - Friday10:00 AM - 05:00 PM EST at 877-289-7580.

• 5 / 5

  

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  Convenient.

  Review of 6/1/20, following an experience of 6/20/18 by RANDALL J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Make taxes much easier to get done.

  Review of 6/1/20, following an experience of 6/19/18 by ROBERTA B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I LIKE YOUR REVIEW CAN i GET THE TAX… I LIKE YOUR REVIEW CAN i GET THE TAX FORM NOW

  Review of 6/1/20, following an experience of 6/28/18 by AUGUSTINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  EASY AS PIE!!!

  Review of 6/1/20, following an experience of 6/30/18 by ANNETTA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very user friendly and quick!

  Review of 6/1/20, following an experience of 7/2/18 by LILLA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy Processing

  Review of 6/1/20, following an experience of 7/8/18 by NINA V. *

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• 3 / 5

  

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  i found turbotax to be easier to use i found turbotax to be easier to use. I was very overwhelmed with this program. Was not user friendly but am thankful I had a program to use.

  Review of 6/1/20, following an experience of 7/1/18 by ZACHARIAH G. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Chris, It is common that using a new website can be overwhelming. Usually, it's easier the next time around. Our customer service representatives are always here for assistance. We look forward to your continued business.

• 5 / 5

  

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  Made filing back taxes super simple Made filing back taxes super simple! Thank You

  Review of 6/1/20, following an experience of 7/1/18 by SABRINA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Priortax is great!

  Review of 6/1/20, following an experience of 7/9/18 by ALEXANDER P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Took the Stress off for sure Took the Stress off for sure. I've been waiting for other to help me for weeks and completed my return in a day with Prior Tax.

  Review of 6/1/20, following an experience of 7/12/18 by WILLARD Z. *

  *Pseudonymized data at the request of the author

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