Customer reviews for priortax.com

Customer reviews

• 4 / 5

  

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  will use again for 2017 return

  Review of 6/1/20, following an experience of 9/9/18 by GILBERTO G. *

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• 5 / 5

  

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  FAST AND EASY TO USE

  Review of 6/1/20, following an experience of 9/10/18 by ARNOLDO S. *

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• 5 / 5

  

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  I love this tax preparation site I love this tax preparation site. Keeps things organized and easy to navigate.

  Review of 6/1/20, following an experience of 9/13/18 by GUS T. *

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• 5 / 5

  

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  This was easy and fast.

  Review of 6/1/20, following an experience of 9/16/18 by LEILA H. *

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• 5 / 5

  

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  it was easy helpful and very clear

  Review of 6/1/20, following an experience of 9/12/18 by JANY S. *

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• 4 / 5

  

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  Some parts are confusing and dont give… Some parts are confusing and dont give examples to help you look for the information, but otherwise easy to follow.

  Review of 6/1/20, following an experience of 9/14/18 by CYNTHIA D. *

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• 5 / 5

  

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  Easy to use Easy to use! Haven't received confirmation that the return has been filed or my actual return yet (I just submitted minutes ago) but the site was very user friendly.As long as everything comes back correct from the IRS, I will definitely be using PriorTax again!

  Review of 6/1/20, following an experience of 9/11/18 by TYSON J. *

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• 5 / 5

  

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  thank you for your help and guidance!

  Review of 6/1/20, following an experience of 9/16/18 by BULAH T. *

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• 5 / 5

  

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  thanks! Monkey of my back!! Thanks!!

  Review of 6/1/20, following an experience of 9/14/18 by ALEXYS F. *

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• 5 / 5

  

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  VERY EASY TO USE VERY EASY TO USE, AND HELPFUL TIPS OFFERED THROUGHOUT THE FILING PROCESS

  Review of 6/1/20, following an experience of 9/11/18 by ICIE W. *

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• 5 / 5

  

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  GREAT AND EASY SITE

  Review of 6/1/20, following an experience of 9/26/18 by KENTON O. *

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• 5 / 5

  

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  Super easy and fast!

  Review of 6/1/20, following an experience of 9/22/18 by VERNA M. *

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• 5 / 5

  

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  Love this site

  Review of 6/1/20, following an experience of 9/29/18 by BELL P. *

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• 5 / 5

  

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  Love these guys Love these guys. I've used them for about 5 years and never had a problem

  Review of 6/1/20, following an experience of 9/24/18 by MAXINE J. *

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• 5 / 5

  

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  simple simple. easy. tips. would use again

  Review of 6/1/20, following an experience of 10/1/18 by HOLLIE T. *

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• 2 / 5

  

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  way to expensive

  Review of 6/1/20, following an experience of 9/30/18 by DARREN W. *

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• 3 / 5

  

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  The website says you can e-file a… The website says you can e-file a previous year. Upon checking out you discover that’s not the case...

  Review of 6/1/20, following an experience of 9/19/18 by KASSANDRA L. *

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• 5 / 5

  

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  ease great to find a place that lets you file back taxes...it was easy

  Review of 6/1/20, following an experience of 9/21/18 by AMIR G. *

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• 5 / 5

  

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  Best one I have tried.

  Review of 6/1/20, following an experience of 9/24/18 by LESSIE J. *

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• 5 / 5

  

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  Wonderfully Simple Wonderfully Simple. Clear guidance all the way through the end!

  Review of 6/1/20, following an experience of 9/22/18 by HUBERT B. *

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• 5 / 5

  

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  Great Site! Great site that allowed me to file a late tax return.

  Review of 6/1/20, following an experience of 9/22/18 by ASHLEE L. *

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• 5 / 5

  

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  Great service I love this website

  Review of 6/1/20, following an experience of 9/18/18 by ROSE M. *

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• 5 / 5

  

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  YOU GUYS ARE AMAZING. YOU GUYS ARE AMAZING.Great site and very easy to use. thank you.

  Review of 6/1/20, following an experience of 10/1/18 by EINO R. *

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• 5 / 5

  

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  Very easy to follow Very easy to follow. We were stressed trying to figure this out on our own and this made this much simpler.

  Review of 6/1/20, following an experience of 9/25/18 by ROBB G. *

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• 5 / 5

  

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  Program was relatively easy to use and… Program was relatively easy to use and when I did have to obtain assistance - the agent was extremely patient and helpful

  Review of 6/1/20, following an experience of 9/24/18 by ROSEMARIE R. *

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• 5 / 5

  

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  Awesomely me and tax return made super… Awesome and tax return made super easy!

  Review of 6/1/20, following an experience of 9/21/18 by LONNIE E. *

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• 5 / 5

  

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  Riti Easy to follow instructions. I recommend this to anyone!!

  Review of 6/1/20, following an experience of 10/3/18 by ELLSWORTH C. *

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• 5 / 5

  

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  excellent to use excellent to use. fast and easy

  Review of 6/1/20, following an experience of 10/11/18 by PETE G. *

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• 5 / 5

  

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  Good fast and easy

  Review of 6/1/20, following an experience of 10/6/18 by WATSON S. *

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• 5 / 5

  

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  seemed straightforward & easier

  Review of 6/1/20, following an experience of 10/3/18 by DOROTHY S. *

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• 3 / 5

  

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  It worked fine

  Review of 6/1/20, following an experience of 10/2/18 by GENESIS R. *

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• 5 / 5

  

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  Very easy to use

  Review of 6/1/20, following an experience of 10/10/18 by RETTA S. *

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• 5 / 5

  

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  Very helpful online site that clearly… Very helpful online site that clearly demonstrates questions for helpful answers.

  Review of 6/1/20, following an experience of 10/11/18 by EVIE L. *

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• 5 / 5

  

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  Quick and easy to use Quick and easy to use, taxes made easy for previous years! The turnaround time was fast and I found my own errors, made a call and they fixed it and emailed me when the new download was ready. That was for my 2015 taxes... just finished 2016... 2013 & 2014 to go!

  Review of 6/1/20, following an experience of 10/3/18 by ARIANE R. *

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• 1 / 5

  

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  I still have not received my hard copy… I still have not received my hard copy of my 2015 taxes.

  Review of 6/1/20, following an experience of 10/4/18 by HERMINIO F. *

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• 5 / 5

  

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  Was easy to follow Was easy to follow. A little different then what I am used to but able to use it without a problem.

  Review of 6/1/20, following an experience of 10/2/18 by LOU D. *

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• 5 / 5

  

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  2016 TAXES Super easy and convinient.

  Review of 6/1/20, following an experience of 10/11/18 by GENESIS C. *

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• 5 / 5

  

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  Nice and easy

  Review of 6/1/20, following an experience of 10/5/18 by NICHOLAS S. *

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• 3 / 5

  

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  There were a few glitches in the system

  Review of 6/1/20, following an experience of 10/11/18 by ERNA B. *

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• 5 / 5

  

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  Beautiful Beautiful! Awesome service!

  Review of 6/1/20, following an experience of 10/5/18 by DERICK K. *

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• 3 / 5

  

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  IT'S VERY EASY TO FOLLOW THE STEPS FOR… IT'S VERY EASY TO FOLLOW THE STEPS FOR PROCESSING THE RETURN.

  Review of 6/1/20, following an experience of 10/3/18 by EMILIANO G. *

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• 5 / 5

  

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  Great program Great program! easy to use and understand.

  Review of 6/1/20, following an experience of 10/15/18 by HELLEN H. *

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• 5 / 5

  

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  Needed phone help and an actual person… Needed phone help and an actual person answered and was able to help. Quick and easy!

  Review of 6/1/20, following an experience of 10/11/18 by MADGE G. *

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• 4 / 5

  

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  Super easy Super easy. Step-by-step assistance.

  Review of 6/1/20, following an experience of 10/11/18 by MARGE H. *

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• 5 / 5

  

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  I love this Site!I I love this Site!

  Review of 6/1/20, following an experience of 10/15/18 by MELISSA H. *

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• 5 / 5

  

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  Super easy Super easy, efficient and guides you effortlessly through the self-preparation process!

  Review of 6/1/20, following an experience of 10/15/18 by LEATHA C. *

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• 5 / 5

  

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  Excellent Service! This service was essential for getting caught up on some past due filings. Now I use them every year for my current year taxes as well.

  Review of 6/1/20, following an experience of 10/15/18 by PAT J. *

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• 5 / 5

  

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  Fast and Easy I was really simple to understand. When I had questions I was able to call and talk to a live person. She walked me through my question and helped me resolve the problem.

  Review of 6/1/20, following an experience of 10/15/18 by JAILYN J. *

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• 5 / 5

  

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  I've always had great service and have… I've always had great service and have used this service for years and plan to continue

  Review of 6/1/20, following an experience of 10/14/18 by NORBERT M. *

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• 5 / 5

  

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  Very Good Service

  Review of 6/1/20, following an experience of 10/15/18 by ALEXANDRE H. *

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• 5 / 5

  

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  so quick and easy!!

  Review of 6/1/20, following an experience of 10/13/18 by XANDER N. *

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• 4 / 5

  

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  Best I've tired I am SO glad I found this service years ago. It's easy to use-fast & efficient. My only wish is that I could view my prior year entries--rather than trying to dig through the printed return for numbers. Otherwise my number one choice!

  Review of 6/1/20, following an experience of 10/13/18 by JOANNIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is a great service This is a great service. It asks the relevant questions and offers informative explanations. IRS Taxes are complicated but PriorTax.com simplifies the process.

  Review of 6/1/20, following an experience of 10/15/18 by ALEEN L. *

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• 5 / 5

  

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  Fast and easy Fast and easy, and gives you the best refund compared to other sites

  Review of 6/1/20, following an experience of 10/12/18 by MARLENE J. *

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• 5 / 5

  

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  Always easy and convenient.

  Review of 6/1/20, following an experience of 10/14/18 by VIVIANE R. *

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• 4 / 5

  

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  Every thing was great

  Review of 6/1/20, following an experience of 10/16/18 by AUDRA S. *

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• 1 / 5

  

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  So many errors that the IRS kept… So many errors that the IRS kept rejecting it and now we have missed the Oct 15th deadline. Now we have to wait 24 hours (!!) to be able to print it out and mail it off ourselves.

  Review of 6/1/20, following an experience of 10/18/18 by CONCEPCION C. *

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• 5 / 5

  

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  EASY!!!! Simple and sensible on the check book!!

  Review of 6/1/20, following an experience of 10/19/18 by PETRA P. *

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• 5 / 5

  

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  Very easy to use

  Review of 6/1/20, following an experience of 10/22/18 by MARKUS M. *

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• 5 / 5

  

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  Super helpful Super helpful. Takes a lot of the stress out of filing taxes.

  Review of 6/1/20, following an experience of 10/21/18 by ARNULFO B. *

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• 5 / 5

  

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  GREAT & EASY TAX FILING SERVICE

  Review of 6/1/20, following an experience of 10/16/18 by FABIOLA A. *

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• 4 / 5

  

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  Easy and fast.

  Review of 6/1/20, following an experience of 10/16/18 by ESTELL C. *

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• 5 / 5

  

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  Easy and helpful hints along the way

  Review of 6/1/20, following an experience of 10/15/18 by ELLIS K. *

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• 5 / 5

  

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  Prior Tax makes it very easy and simple… Prior Tax makes it very easy and simple to file.

  Review of 6/1/20, following an experience of 10/17/18 by MARION D. *

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• 5 / 5

  

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  thank you guys...you rock...great… thank you guys...you rock...great software

  Review of 6/1/20, following an experience of 10/16/18 by DAVONTE G. *

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• 5 / 5

  

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  We love PriorTax We love PriorTax. We fell behind on filing for a few years, and PriorTax helped us focus and get up to date. No judging, no questions, just helped us ""get it done"". Such a relief. We still fall behind, but with their gentle reminders, PriorTax help us catch up before too much time pass.

  Review of 6/1/20, following an experience of 10/16/18 by DOLORES R. *

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• 4 / 5

  

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  Seemed pretty straught forward Seemed pretty straught forward. This was my first time doing this and the only thing keeping me from giving this a five star rating was that i felt i didnt know a lot of definitions so maybe like a hover button over important stuff explaining things would help or a live agent....

  Review of 6/1/20, following an experience of 10/19/18 by MARGARETTE P. *

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• 5 / 5

  

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  Super easy! Super easy! Will use again.

  Review of 6/1/20, following an experience of 10/22/18 by GWENDOLYN R. *

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• 5 / 5

  

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  Totally spaced filing before my… Totally spaced filing before my extension expired. Priortax made filling out comp. generated hard copies no problem

  Review of 6/1/20, following an experience of 10/29/18 by THERON B. *

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• 4 / 5

  

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  Easy to do Easy to do, very thorough walk through.

  Review of 6/1/20, following an experience of 10/31/18 by TREVER L. *

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• 4 / 5

  

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  good experience

  Review of 6/1/20, following an experience of 10/24/18 by STERLING G. *

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• 5 / 5

  

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  Awesome and Easy to understand!

  Review of 6/1/20, following an experience of 10/22/18 by BERTHA P. *

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• 1 / 5

  

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  Fake service All you did was take the information I gave you and ask me to print it out and send it myself. I could have done that without your help, so you did nothing and charged me for it. Thanks for nothing, your service is a scam.

  Review of 6/1/20, following an experience of 10/29/18 by JEDEDIAH A. *

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• 4 / 5

  

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  prior tax has made my life so much… prior tax has made my life so much easier!!

  Review of 6/1/20, following an experience of 10/28/18 by REED L. *

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• 5 / 5

  

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  Easy and Fast

  Review of 6/1/20, following an experience of 10/23/18 by HENDERSON H. *

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• 5 / 5

  

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  Easy to use Easy to use. Would recommend to anyone.

  Review of 6/1/20, following an experience of 10/29/18 by JESSE G. *

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• 5 / 5

  

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  a bit expensive but needed quick

  Review of 6/1/20, following an experience of 10/25/18 by JETTIE L. *

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• 4 / 5

  

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  I am pleased with Prior tax services I am pleased with Prior tax services. I am a procrastinator and they made filing super simple and quick. I will be filing on time next year.Thanks Prior Tax services.

  Review of 6/1/20, following an experience of 11/2/18 by ELFRIEDA Q. *

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• 5 / 5

  

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  Great service Great service, federal taxes were easy to do state were a bit more confusing, but might have been the actual questions. Not as easy to navigate through the State Taxes.

  Review of 6/1/20, following an experience of 10/28/18 by KENNA L. *

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• 5 / 5

  

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  Fast Easy Simple GREAT.Fast and simple.

  Review of 6/1/20, following an experience of 11/2/18 by MICHELE M. *

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• 5 / 5

  

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  5 starts 5 starts. thank you

  Review of 6/1/20, following an experience of 11/4/18 by DEBORAH K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Good, But...would like better clarification Would like better clarification as to where state return goes and work deductions. Tried calling and the customer service hours are very limited. Simple and easy to use other than that!.

  Review of 6/1/20, following an experience of 11/2/18 by DESIREE M. *

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• 5 / 5

  

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  Easy and quick

  Review of 6/1/20, following an experience of 11/4/18 by GUSSIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Program is easy to use Program is easy to use. Just plug in you data and watch the magic.

  Review of 6/1/20, following an experience of 11/5/18 by SOPHIE W. *

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• 2 / 5

  

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  I should not have to wait 24 hours… I should not have to wait 24 hours after paying

  Review of 6/1/20, following an experience of 11/6/18 by ARNOLD K. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

  Flag

  Hello Deanar, Thank you for using Priortax.com for your tax return preparation. For us, there is a difficult balance between a customer's urgency to receive the documents and providing an accurate tax return to these very customers. I did notice that your return was delivered to your account within 10 minutes of your payment, and not the 24 hours that you mentioned. Feel free to contact our customer service during our business hours should you have any questions.

• 5 / 5

  

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  It was easy to use I had to file for… It was easy to use I had to file for more than 1 year. I do wish I was able to pay for them together.

  Review of 6/1/20, following an experience of 11/3/18 by BORIS J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Super grateful for this program Super grateful for this program. I am hoping it will back emailed to me legitimately. :)

  Review of 6/1/20, following an experience of 11/2/18 by ULISES M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy and less expensive than Turbo… Very easy and less expensive than Turbo Tax

  Review of 6/1/20, following an experience of 11/3/18 by WESTON K. *

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• 1 / 5

  

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  Why should I have to wait!?

  Review of 6/1/20, following an experience of 11/7/18 by DUSTY B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The chat support was not available when… The chat support was not available when I needed them. The program got stuck on required field that was not required for me to answer. Very annoying! It took me 45 mins to complete.

  Review of 6/1/20, following an experience of 11/10/18 by MOHAMED G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  super easy to use super easy to use. will use for my tax prep for 2018!

  Review of 6/1/20, following an experience of 11/10/18 by LUTHER K. *

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• 4 / 5

  

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  Seems reasonable

  Review of 6/1/20, following an experience of 11/7/18 by HETTIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  thank you thank you for the service

  Review of 6/1/20, following an experience of 11/7/18 by JACKIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and very fast

  Review of 6/1/20, following an experience of 11/8/18 by NORENE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  awesome and easy to use!

  Review of 6/1/20, following an experience of 11/7/18 by BULAH L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very quick and professional very quick and professional, works great!

  Review of 6/1/20, following an experience of 11/6/18 by ADELE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This program was so user friendly This program was so user friendly, this made filing less daunting. The question I did have was answered by customer service promptly and accurately. Great experience!

  Review of 6/1/20, following an experience of 11/7/18 by ADAM M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  why cant you mail it for me?

  Review of 6/1/20, following an experience of 11/10/18 by LOUVENIA S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  easy to use easy to use bro

  Review of 6/1/20, following an experience of 11/8/18 by DILLON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you Thank you! :)Still need the .pdf but this service is great.

  Review of 6/1/20, following an experience of 11/11/18 by BLAZE P. *

  *Pseudonymized data at the request of the author

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