Customer reviews for priortax.com

4.8 / 5

Calculated from 117 reviews obtained over the last 12 months

2874 reviews since 30/05/2020

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Information priortax.com

  • Company

    PriorTax.com

  • Description

    File your current and prior income tax returns with PriorTax. Get the biggest refund you deserve. Create an account now to start your return.

  • Address

    363 N Sam Houston Pkwy E Suite 1115 77060 Houston

  • Website

    https://www.priortax.com

  • Category

    Computers and software

Contact PriorTax.com

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Customer reviews

  • 5 / 5
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    The update function is confusing...I… The update function is confusing...I had to enter 1 zero but it kept making me go back to update and then I would have to go through the WHOLE process again instead of making the correction and then skipping to the end.

    Review of , following an experience of by MARIANNE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use Easy to use, reasonable pricing

    Review of , following an experience of by LONDON K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    EXCELLENT SITE EXCELLENT SITE. VERY EASY!

    Review of , following an experience of by ALENA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    A terrific resource! A terrific resource that guides one thru from top to bottom.

    Review of , following an experience of by RICK F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Straightforward and efficient Straightforward and efficient. Would use again.

    Review of , following an experience of by JESSE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Thank you Thank you! This was very helpful!

    Review of , following an experience of by CARMEL S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    quick and easy

    Review of , following an experience of by ELNA M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Just happy to be working thru… Just happy to be working thru these....husband had major heart issues at the end of 2012 and he had done all our tax stuff for 18 years - i have been LOST and then it got so HARD to even attempt to start - so depressed already and he is not able to help me at all so I really hope this all goes well. will send ck with return - just hope they can be understanding about all penalties and fees.thank you !

    Review of , following an experience of by DORTHY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy to use!

    Review of , following an experience of by JEROME K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Guidance for prior years taxes PriorTax provided industry-standard guidance and made it easy to file our 2017 business taxes.

    Review of , following an experience of by KAYLIE G. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Ok did what i need

    Review of , following an experience of by LEO W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I've used this for my son I've used this for my son, because he needed to fill a prior tax for college, and it went smoothly! I recommend anyone that needs to fill old taxes, do so with Priortax.com they're awesome!

    Review of , following an experience of by EBONY R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Your figures were correct (I tried to… Your figures were correct (I tried to file earlier and couldn't) Was not able to contact support. I like the fact that I could make payment plan. Thanks

    Review of , following an experience of by EARLENE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Love the service and will use for all… Love the service and will use for all prior year tax returns .

    Review of , following an experience of by RYLEIGH H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Thank you Thank you,,,,,,,,,,,,,,,,,,,,

    Review of , following an experience of by LAMAR K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great but I thought this was a FREE… Great but I thought this was a FREE filing. Did not know until the end about the charge.

    Review of , following an experience of by ROSELYN L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I've used Prior Tax for years and the… I've used Prior Tax for years and the easy to use program really helped me catch up.

    Review of , following an experience of by KENYATTA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick & easy!! Quick & easy! I liked that a lot.

    Review of , following an experience of by TAMARA L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy process and very helpful

    Review of , following an experience of by JORGE L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    very easy to use very easy to use, but have to wait to get a copy to mail

    Review of , following an experience of by MARGE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy! Very easy! Very helpful all the way through the process.

    Review of , following an experience of by RICO C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    very easy to use and helpful steps

    Review of , following an experience of by CORA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy to use

    Review of , following an experience of by SYLVESTER M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great software!

    Review of , following an experience of by ATHENA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Super easy to use and reasonable price Super easy to use and reasonable price! Thank you!

    Review of , following an experience of by DARREL S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    no comment no comment very easy to use

    Review of , following an experience of by ZACHERY P. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    no reason why a person should have to… no reason why a person should have to wait 24 hours to be able to print.kept trying to call and get someone on phone..ridiculous /no answer/ just several times being told to select #1..select 2..nothingI will go back to H R blockcharge $8.00 for a printout?

    Review of , following an experience of by JAMARCUS H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Tex Excellence Very easy to use. Reasonable prices. Extra services worth the cost as I have questions!! Would love to use you to do current taxes!Thank you.

    Review of , following an experience of by JOANIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I would definitely recommend this… I would definitely recommend this company for filing your taxes. It literally walks you through each step.

    Review of , following an experience of by IZAIAH K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Easy Experience filing.

    Review of , following an experience of by CRISTAL J. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    We will see how fast I get my hard copy… We will see how fast I get my hard copy so that it can be mailed.

    Review of , following an experience of by MEAGAN G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent... Excellent.... Thank you

    Review of , following an experience of by THEA G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Pretty simple and easy to complete my… Pretty simple and easy to complete my 2017 Taxes!!

    Review of , following an experience of by SHYANN L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    easiest and most streamlined process!

    Review of , following an experience of by LUISA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    If I know it was this easy to file late… If I know it was this easy to file late returns I would have done it a few years ago.

    Review of , following an experience of by PEARLINE C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    pretty user friendly

    Review of , following an experience of by NORWOOD M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Almost Easy So far so good, no issues and grateful to be able to send off the few prior years returns

    Review of , following an experience of by GLENNIE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Software was very user friendly Software was very user friendly. I would recommend to others.

    Review of , following an experience of by VADA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    EASY TO USE EASY TO USE, GREAT WAY TO FILE PAST RETURNS.

    Review of , following an experience of by JAVONTE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Much easier to follow for self… Much easier to follow for self employment tax returns than turbo tax.

    Review of , following an experience of by GLADYS S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    easy to use easy to use, walks you through all questions

    Review of , following an experience of by CAMILA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy and quick to use!

    Review of , following an experience of by MARIANNE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use and thorough!

    Review of , following an experience of by AUDREANNE R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Easy Process Easy Process. Glad there is a place to late file taxes

    Review of , following an experience of by PASCALE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I would use Priortax again without… I would use Priortax again without reservation. Easy to follow directions and chat available if needed.

    Review of , following an experience of by JULIANA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great and fast

    Review of , following an experience of by HARRY J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    This took all the stress out of being… This took all the stress out of being late on my returns due to health reasons. Worth it for cash in hand before the holidays.

    Review of , following an experience of by FAE G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy and Thorough I filed late due to circumstances beyond my control and they made it easy!

    Review of , following an experience of by GLENDA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Super easy! Super easy and user friendly!

    Review of , following an experience of by EMMY T. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Fast and easy but NOT Free as advertised Fast and easy - but NOT free. Cost $49.95 at the end!

    Review of , following an experience of by SAM H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Gereat program Gereat program. Very easy to follow. I just wish I could have e-filed it.

    Review of , following an experience of by ESTELL B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The only reason I gave 4 stars is… The only reason I gave 4 stars is because, I want to be able to print a copy of my return as soon as I'm done with it.

    Review of , following an experience of by AMIRA C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Needed this.

    Review of , following an experience of by AMYA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use self-prep tool.

    Review of , following an experience of by LINA L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    So easy and helpful So easy and helpful. I love this web site.

    Review of , following an experience of by KENNEDI H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always easy and fast.

    Review of , following an experience of by DAPHNEE H. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    easy to use thank you

    Review of , following an experience of by BRANSON R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I was so relieved to find a company… I was so relieved to find a company that offered late prior tax preparation services! Thank you!!

    Review of , following an experience of by LORA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    quick, easy and reliable

    Review of , following an experience of by ANNALISE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Super Resource!!

    Review of , following an experience of by PERCY H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    This was very easy to follow.

    Review of , following an experience of by MAVIS D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Nice software

    Review of , following an experience of by LAFAYETTE L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Thank you for helping me get through… Thank you for helping me get through this stress!

    Review of , following an experience of by KARLEY C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Was thankful to find a place to file my… Was thankful to find a place to file my return so late in the year.

    Review of , following an experience of by NARCISO J. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    It was not free but it was a great solution for me My only complain is: the ad said it's a free service but it was not! $34 was the fee fore completing the form. BUT, it was a very smooth and easy process!

    Review of , following an experience of by MONTE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    thanks couldnt be easier

    Review of , following an experience of by MERTIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to use and a serious… Very easy to use and a serious time-saver. Thank you.

    Review of , following an experience of by ALEXANE H. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Honestly i just spent over an hour… Honestly i just spent over an hour trying to contact IRS to just ask a simple question, ""do i need to file a paper return for 2016?"" now i went through this ""free"" process & had to pay, again not knowing weather it is right/excepted. To bad we cannot get help from our government when it comes to filing our returns, actual help not what you might consider assistance...An average rating is quite honestly very optimistic!!!

    Review of , following an experience of by GUST P. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello Barry, Thank you for using Priotax.com to complete your 2016 tax return. It is unfortunate to hear that you have had difficulty receiving help, or assistance from the IRS. It is going to be difficult to find an online company with access to prior year electronic filing. If you decide to use an online company, you will have to mail the tax return, although, the IRS does not explicitly state this. Next time you have a tax question, give our customer service team a quick call to avoid the hassle and waiting time imposed by the IRS.

  • 5 / 5
    Edit Flag

    It was great It was great, easy, fast and very understandable to do.ThanksVeronica Aramburu

    Review of , following an experience of by KEVIN K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    As far as i can tell As far as i can tell, initially, it was an easy service to use and went very smooth, for a very reasonable price.

    Review of , following an experience of by DOMENICK M. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Price was deceptive Price was deceptive. Cost is 34.95 then why am I being charged 43.95. I will tell everyone to stay away from this site. What a scam.

    Review of , following an experience of by JACK K. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello Bruce, Thank you for using our Priortax.com to complete your tax return. The price for a federal return is $34.95. You were charged $43.95 since you elected a IRS payment plan request. This is an service with an additional fee. I attempted to reach you to inform you, however, the phone number you provided was disabled. The price for this service, along with our other services, are clearly listed on our Pricing Page: https://www.priortax.com/prior-year-pricing/

  • 5 / 5
    Edit Flag

    I will do my 2018 taxes with you..Thank… I will do my 2018 taxes with you..Thank you

    Review of , following an experience of by ENA H. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Fees are too high Fees are too high, but I was desperate.

    Review of , following an experience of by KEATON N. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello, We provide our fees on our pricing page: https://www.priortax.com/prior-year-pricing/Our prices are related to the preparation of the tax return. We will deliver a completed tax return with all of the necessary forms to receive an accepted status, basically, our website allows you peace of mind from having to complete the return by hand. Priortax.com allows customers to make changes for no additional fee before it is mailed to the IRS. Tax support is available via telephone, or live chat, for any taxpayer's who need assistance. You might find other website's, however, you will not receive the same care or commitment to your tax situation that we provide.

  • 1 / 5
    Edit Flag

    My return is saying that I am getting… My return is saying that I am getting back $1,013,067 and having a Net premium tax credit of that said amount. That is why I now have to pay for a professional review!!!!

    Review of , following an experience of by ORAN D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Fast Fast. Easy. priced very reasonably.

    Review of , following an experience of by SOFIA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    easy to follow and was less than 10… easy to follow and was less than 10 minutes. Thanks

    Review of , following an experience of by CARMINE F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent! Excellent! I highly recommend Prior Tax.

    Review of , following an experience of by ARMAND R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Second year I have used your service… Second year I have used your service (and hopefully last since I plan to get my crap in order for next year lol) but this has been very smooth and efficient process! Thank you very much!!

    Review of , following an experience of by OSWALD B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The best company for income tax… The best company for income tax preparation

    Review of , following an experience of by SERENITY D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to navigate.

    Review of , following an experience of by SIGURD A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Have used Prior Tax for the past three years of tax filing As a 1099 this program makes it easy to compile my itemized deductions and additional forms that go along with my 1040.

    Review of , following an experience of by FURMAN G. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    it was so easy and fast

    Review of , following an experience of by ALYSA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent!! Excellent!!! Very helpful and understandable

    Review of , following an experience of by LUCIE C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Easy to fill out and to the point.

    Review of , following an experience of by DEVYN K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Priortax vs Turbotax I thought the ease of using this software was easy. I liked it better than using turbotax a few years ago.

    Review of , following an experience of by KYRA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    So easy and helpful.

    Review of , following an experience of by RYLEIGH V. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy to use! Easy to use! Thanks

    Review of , following an experience of by LYDA G. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    I was a little disappointed with the… I was a little disappointed with the cost and the extras that most tax preparation companies include with the purchase of their software. I do like that I can revisit each section and make changes easily.

    Review of , following an experience of by ETHELYN F. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello, We provide our fees on our pricing page: https://www.priortax.com/prior-year-pricing/Our prices are related to the preparation of the tax return. We will deliver a completed tax return with all of the necessary forms to receive an accepted status, basically, our website allows you peace of mind from having to complete the return by hand. Priortax.com allows customers to make changes for no additional fee before it is mailed to the IRS. Tax support is available via telephone, or live chat, for any taxpayer's who need assistance. You might find other website's, however, you will not receive the same care or commitment to your tax situation that we provide.

  • 5 / 5
    Edit Flag

    Easy and Grateful Easy and grateful I was able to file this late return.

    Review of , following an experience of by ELISE H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    can always depend on!

    Review of , following an experience of by MAUDIE S. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Not very competitive pricing. Not very competitive pricing, but at least it is transparent.

    Review of , following an experience of by HAYLEY B. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello, We provide our fees on our pricing page: https://www.priortax.com/prior-year-pricing/Our prices are related to the preparation of the tax return. We will deliver a completed tax return with all of the necessary forms to receive an accepted status, basically, our website allows you peace of mind from having to complete the return by hand. Priortax.com allows customers to make changes for no additional fee before it is mailed to the IRS. Tax support is available via telephone, or live chat, for any taxpayer's who need assistance. You might find other website's, however, you will not receive the same care or commitment to your tax situation that we provide.

  • 5 / 5
    Edit Flag

    Easy & Fast Thanks

    Review of , following an experience of by BENEDICT B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    2016 Prior year tax I gave 4 because waiting for a professional get back me. Your software for prior year taxes is best from all others. The price is higher and I can see why. Thank you so much for making it easy to do 2016 taxes.

    Review of , following an experience of by RICKEY D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Simple to use and efficient use of my… Simple to use and efficient use of my time.

    Review of , following an experience of by EDWINA K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Some issues with understanding Some issues with understanding, but overall a good experience.

    Review of , following an experience of by KARINA P. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    this is ridicules if I new you would… this is ridicules if I new you would not give me a copy I would have used Turbo Tax, I did this so I have today not wait for a review .

    Review of , following an experience of by LEXI M. *

    *Pseudonymized data at the request of the author

    Answer by priortax.com
    Flag

    Hello Cory, Thank you for using Priortax.com for your prior year tax return. Since you did not opt for one of our review services your return was delivered shortly after you made payment. I attempted to inform you, however, I was not able to reach you. Please contact our customer service at 1-877-289-7580 should you have any questions.

  • 4 / 5
    Edit Flag

    Very simple and easy to use Very simple, straightforward and easy to use. It will be 5 stars once it's all complete and the refund is in hand.

    Review of , following an experience of by LEDA G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    If you are worried about filing your… If you are worried about filing your taxes from a year that has passed by, this is the company you should use. The software is easy to use and each step is very well explained. Their live chat support team is excellent and help with all your concerns. The bound copy of my return is very professional and is a great way to keep the related documents. Try them, you won't be disappointed.

    Review of , following an experience of by ZITA O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I think this is a great website.

    Review of , following an experience of by JARED H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very user friendly and simple to use

    Review of , following an experience of by MAYNARD S. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order