Customer reviews for priortax.com

Customer reviews

• 4 / 5

  

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  Decent platform, but no W2 import Decent service, but lacks the W2 import and eFile of competitors.

  Review of 6/1/20, following an experience of 12/29/18 by NORBERTO P. *

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• 3 / 5

  

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  I just hope to get the PDF ASAP I just hope to get the PDF ASAP, as the taxes need to be mailed out today!

  Review of 6/1/20, following an experience of 12/31/18 by MARIA D. *

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• 5 / 5

  

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  Very user friendly Very user friendly, worked exactly as needed.

  Review of 6/1/20, following an experience of 12/27/18 by WEBSTER M. *

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• 5 / 5

  

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  Great app simple and easy to do. Great app simple and easy to do

  Review of 6/1/20, following an experience of 1/2/19 by CHAUNCEY C. *

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• 5 / 5

  

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  So far So far, everything has been a smooth and clear process.

  Review of 6/1/20, following an experience of 12/29/18 by ROSEMARIE S. *

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• 5 / 5

  

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  5 stars 5 stars: Excellent – no reservations, I would recommend this company to anyone.

  Review of 6/1/20, following an experience of 12/28/18 by RUPERT S. *

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• 5 / 5

  

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  good and fast

  Review of 6/1/20, following an experience of 1/2/19 by MARCELLA K. *

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• 4 / 5

  

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  User friendly User friendly, just wished there were suggesting that pop up when filing in info like Turbo Tax. But great services!

  Review of 6/1/20, following an experience of 1/2/19 by JAYLIN J. *

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• 5 / 5

  

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  Very easy site to maneuver through and… Very easy site to maneuver through and very helpful.

  Review of 6/1/20, following an experience of 1/2/19 by GEORGE P. *

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• 4 / 5

  

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  first tie user first tie user. seems fairly easy

  Review of 6/1/20, following an experience of 12/31/18 by WILLARD S. *

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• 5 / 5

  

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  Doing Prior year taxes can be so… Doing Prior year taxes can be so daunting. I was so glad I happened upon this website. Thank you.

  Review of 6/1/20, following an experience of 1/1/19 by AIYANA B. *

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• 5 / 5

  

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  So far so good So far so good. Was really str8 forward. Thanks!

  Review of 6/1/20, following an experience of 1/2/19 by HETTIE H. *

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• 4 / 5

  

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  Easy to use Easy to use, so far

  Review of 6/1/20, following an experience of 12/28/18 by ELMO C. *

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• 5 / 5

  

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  Refreshing step by step The step by step was so refreshing. Kept me from being confused. I did work for companies housed in TX with payroll and taxes done in other states. This seemed to have the system asking me if I resided in Texas all year-which I did.A happy customer!

  Review of 6/1/20, following an experience of 12/28/18 by KILEY U. *

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• 5 / 5

  

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  super easy! super easy and would recommend to anyone

  Review of 6/1/20, following an experience of 1/1/19 by ALYSHA J. *

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• 5 / 5

  

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  Easy to use Easy to use. Reasonable priced.

  Review of 6/1/20, following an experience of 12/31/18 by MADALINE R. *

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• 5 / 5

  

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  I was so glad to have a smooth… I was so glad to have a smooth experience this time. I had been trying to get this filled before but could not. So glad to finally get it completed.

  Review of 6/1/20, following an experience of 12/30/18 by RICKY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Behind on taxes- great website to use Behind on taxes- great website to use. This site was very easy to use and I will complete 3 years of back taxes on this website for a fraction of the cost.

  Review of 6/1/20, following an experience of 12/28/18 by COURTNEY B. *

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• 5 / 5

  

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  Priortax erased our worries regarding… Priortax erased our worries regarding past filing. Thank you for making this process stress-free!

  Review of 6/1/20, following an experience of 12/30/18 by FELIPE R. *

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• 5 / 5

  

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  Easy and straight forward process.

  Review of 6/1/20, following an experience of 1/7/19 by HESTER W. *

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• 5 / 5

  

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  2017 very easy and quick

  Review of 6/1/20, following an experience of 1/3/19 by PIERCE F. *

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• 5 / 5

  

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  Very easy to do

  Review of 6/1/20, following an experience of 1/5/19 by TIERRA S. *

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• 5 / 5

  

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  Very user-friendly Very user-friendly, easy-to-use. Have used them for a few years now, and have only great experiences.

  Review of 6/1/20, following an experience of 1/6/19 by JOCELYN H. *

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• 5 / 5

  

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  Easy to follow and sanity of CPA reviw

  Review of 6/1/20, following an experience of 1/7/19 by DELTA C. *

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• 5 / 5

  

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  Love the hints and info given Love the hints and info given. This is the easiest tax program I have used. Also the support offerings are great and so reasonable. Will use again.

  Review of 6/1/20, following an experience of 1/5/19 by JAIRO W. *

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• 5 / 5

  

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  Very Cost Effective and Quick

  Review of 6/1/20, following an experience of 1/7/19 by LUTHER L. *

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• 5 / 5

  

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  EASY TO USE!!

  Review of 6/1/20, following an experience of 1/10/19 by CANDACE L. *

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• 4 / 5

  

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  Putting my trust in PriorTax.com So far so good. I'm putting my trust in PriorTax.com.

  Review of 6/1/20, following an experience of 1/7/19 by MARGARETE F. *

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• 5 / 5

  

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  YOUR SERVICE HAS ALWAYS BEEN… YOUR SERVICE HAS ALWAYS BEEN EXCELLENT!!!

  Review of 6/1/20, following an experience of 1/8/19 by WILFRID P. *

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• 5 / 5

  

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  Fast and easy Fast and easy! Thank you for saving me time and a headache!:)

  Review of 6/1/20, following an experience of 1/6/19 by NORBERT M. *

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• 4 / 5

  

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  easy to use easy to use, well explained, reasonably priced

  Review of 6/1/20, following an experience of 1/3/19 by LINDA R. *

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• 5 / 5

  

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  Easy Yes, I would recommend to friends and family. It was easy!

  Review of 6/1/20, following an experience of 1/6/19 by ROSS R. *

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• 5 / 5

  

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  This was a big help and easy to use.

  Review of 6/1/20, following an experience of 1/5/19 by WARREN F. *

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• 5 / 5

  

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  Awesome way to get prior taxes done… Awesome way to get prior taxes done fast and cheap. Two other companies wanted to charge 165.00 for prior years. I paid 49.95 to get both prior state and federal done!!

  Review of 6/1/20, following an experience of 1/3/19 by NAOMI K. *

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• 4 / 5

  

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  I have already recommended Priortax to… I have already recommended Priortax to my friends. This service is easy to use and affordable. I would give 5 stars, however I haven't completed the entire process of mailing in my returns. Once my returns are accepted by the IRS and the entire process is complete, I will (if possible) update my score.

  Review of 6/1/20, following an experience of 1/8/19 by CORDIA E. *

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• 5 / 5

  

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  I have been using you guys for couple… I have been using you guys for couple of years now great service. Keep up the good work !!!!!

  Review of 6/1/20, following an experience of 1/7/19 by HAROLD L. *

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• 2 / 5

  

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  I think it's up to me to review my… I think it's up to me to review my taxes I'm just using your software. You will notbe audited I will and my responsibility. I don't feel I should wait 24 hours for a copy of my return..

  Review of 6/1/20, following an experience of 1/4/19 by SIMONE H. *

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• 5 / 5

  

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  I love this website and this method of… I love this website and this method of doing my taxes. It is easy to use and the assistance I received when I needed help was amazing, (online, email or by phone). When customer service answered the phone I was impressed by their expert knowledge and professionalism. I am super impressed.

  Review of 6/1/20, following an experience of 1/9/19 by MAEVE R. *

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• 5 / 5

  

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  Expert Support from the CPA Expert Support from the CPA, Saad Sultan, he was highly professional and knowledgeable about various tax laws, which save hundreds of dollars on my tax return. Mr. Sultan provided excellent service and guidance. Prompt, courteous, competent services with personal attention. This is my first year using them, however I am confident that is the beginning of a longevity relationship with PRIORTAX Service.

  Review of 6/1/20, following an experience of 1/12/19 by DELPHIA H. *

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• 5 / 5

  

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  GREAT THANKS

  Review of 6/1/20, following an experience of 1/14/19 by EMMETT B. *

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• 5 / 5

  

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  Very Easy way to get taxes done!

  Review of 6/1/20, following an experience of 1/11/19 by DAVE P. *

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• 5 / 5

  

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  Very easy Very easy. Step by step instructions

  Review of 6/1/20, following an experience of 1/11/19 by JUDSON H. *

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• 5 / 5

  

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  Been using this since 2006 Been using this since 2006. Love it

  Review of 6/1/20, following an experience of 1/10/19 by KIARA D. *

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• 2 / 5

  

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  Very easy to use!!!!

  Review of 6/1/20, following an experience of 1/12/19 by LOUIE M. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Tamilla, thank you. Let us know what issues you had with filing and what led to such rating so we can help you right away. Best, PriorTax

• 5 / 5

  

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  Fast and Easy to use

  Review of 6/1/20, following an experience of 1/11/19 by AMOS K. *

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• 4 / 5

  

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  Pretty easy to navigate Pretty easy to navigate, still had some issues

  Review of 6/1/20, following an experience of 1/12/19 by ELIANE C. *

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• 2 / 5

  

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  The program does not walk you through… The program does not walk you through deductions. Much prefer TurboTax

  Review of 6/1/20, following an experience of 1/16/19 by META R. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Masiel, Thank you for choosing Priortax.com to complete your tax return. You are correct that our program does not walk taxpayers through the different sections, however, I encourage you to take advantage of our free customer service during our business hours. Our staff is here to help guide you and also answer any questions you might have. Regards.

• 4 / 5

  

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  painless painless. good job!

  Review of 6/1/20, following an experience of 1/12/19 by STEFANIE B. *

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• 4 / 5

  

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  Easy to use and reasonable prices Easy to use and reasonable prices. By far less expensive than TurboTax and H&R Block. Happy customer! :-)

  Review of 6/1/20, following an experience of 1/16/19 by GARRICK L. *

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• 5 / 5

  

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  Awesome experience

  Review of 6/1/20, following an experience of 1/13/19 by TOBIN W. *

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• 4 / 5

  

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  very easy to navigate and get this… very easy to navigate and get this filing done.

  Review of 6/1/20, following an experience of 1/13/19 by KARINE H. *

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• 5 / 5

  

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  Easy to use and correct errors.

  Review of 6/1/20, following an experience of 1/16/19 by BLAIR L. *

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• 5 / 5

  

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  Easy to use Easy to use, fast system. I was very pleased

  Review of 6/1/20, following an experience of 1/11/19 by TITO M. *

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• 5 / 5

  

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  use them every year

  Review of 6/1/20, following an experience of 1/15/19 by JESSICA H. *

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• 4 / 5

  

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  Hi I have been using this service since… Hi I have been using this service since 2012 and its great.

  Review of 6/1/20, following an experience of 1/14/19 by ALIZA R. *

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• 5 / 5

  

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  Simple and Easy

  Review of 6/1/20, following an experience of 1/17/19 by ADELLA J. *

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• 5 / 5

  

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  Very self explanatory

  Review of 6/1/20, following an experience of 1/15/19 by COBY B. *

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• 4 / 5

  

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  Everything flowed so easily Everything flowed so easily, great experience.

  Review of 6/1/20, following an experience of 1/20/19 by JOLIE M. *

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• 5 / 5

  

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  easiest return I have ever done

  Review of 6/1/20, following an experience of 1/17/19 by FRANCIS B. *

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• 5 / 5

  

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  very simple and helpful.

  Review of 6/1/20, following an experience of 1/21/19 by JOSHUA W. *

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• 4 / 5

  

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  I enjoyed this. Was easy to understand This was very simple and quick.

  Review of 6/1/20, following an experience of 1/25/19 by UNA K. *

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• 4 / 5

  

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  Very easy Very easy to file back taxes.

  Review of 6/1/20, following an experience of 1/18/19 by EMILY R. *

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• 5 / 5

  

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  Straightforward and easy to use!

  Review of 6/1/20, following an experience of 1/21/19 by BARBARA H. *

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• 5 / 5

  

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  very good very good site I will refer it to friends and family members

  Review of 6/1/20, following an experience of 1/23/19 by ARYANNA S. *

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• 5 / 5

  

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  Two years in a row I've filed late due… Two years in a row I've filed late due to thinking I may owe and Prior Tax has really helped me just get it done. Thank you PT!!!

  Review of 6/1/20, following an experience of 1/24/19 by FLORINE V. *

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• 5 / 5

  

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  FAST AND ACCURATE PROCESSING.

  Review of 6/1/20, following an experience of 1/17/19 by LEVI O. *

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• 5 / 5

  

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  The website is no frills The website is no frills, but that really doesn't matter.

  Review of 6/1/20, following an experience of 1/24/19 by CATERINA W. *

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• 4 / 5

  

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  they have been very helpful and have… they have been very helpful and have been the service that I have used for the last 7 years

  Review of 6/1/20, following an experience of 1/24/19 by ASA H. *

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• 5 / 5

  

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  good thank you

  Review of 6/1/20, following an experience of 1/21/19 by PRICE M. *

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• 4 / 5

  

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  fast and simple fast and simple. not as in depth as other sites, but suited my purposes just fine

  Review of 6/1/20, following an experience of 1/23/19 by LILLY C. *

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• 5 / 5

  

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  I have used PriorTax a few times now I have used PriorTax a few times now, simple and easy to use for a decent price.

  Review of 6/1/20, following an experience of 1/17/19 by TROY W. *

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• 5 / 5

  

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  very fast and easy

  Review of 6/1/20, following an experience of 1/25/19 by NOBLE P. *

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• 5 / 5

  

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  Nice but I could not see the state tax… Nice but I could not see the state tax return before filing

  Review of 6/1/20, following an experience of 1/22/19 by ADITYA P. *

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• 5 / 5

  

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  good system for getting it done.

  Review of 6/1/20, following an experience of 1/22/19 by WILFREDO R. *

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• 5 / 5

  

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  very smooth and easy filling.

  Review of 6/1/20, following an experience of 1/19/19 by JAZLYN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  PRIORTAX.COM IS THE BEST

  Review of 6/1/20, following an experience of 1/29/19 by ALLY L. *

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• 5 / 5

  

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  Seemed very easy Seemed very easy, I filed late, let's see if it all goes well from here.

  Review of 6/1/20, following an experience of 1/29/19 by ADELIA H. *

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• 5 / 5

  

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  2018 Very Good Experience used them for 5 years now

  Review of 6/1/20, following an experience of 1/28/19 by BETH G. *

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• 5 / 5

  

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  Easy & excellent experience

  Review of 6/1/20, following an experience of 1/25/19 by MONA L. *

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• 5 / 5

  

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  This website was very fast in filing my… This website was very fast in filing my taxes from a previous year, waiting on my email so that I can mail my forms to the IRS. thanks again

  Review of 6/1/20, following an experience of 1/26/19 by JENA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very user friendly1

  Review of 6/1/20, following an experience of 1/26/19 by WINNIFRED F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Made a stressful situation very easy Made a stressful situation very easy, simple to use, easy to understand and affordable. Thank you.

  Review of 6/1/20, following an experience of 1/26/19 by CLAUD K. *

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• 5 / 5

  

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  i cannot tell you enough how this truly… i cannot tell you enough how this truly saved me from a really bad place. thank you for being straight forward !

  Review of 6/1/20, following an experience of 1/28/19 by VITO H. *

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• 5 / 5

  

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  review thank you wow really excellentsite with helping hands

  Review of 6/1/20, following an experience of 1/28/19 by DARBY C. *

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• 5 / 5

  

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  EXCELLENT EXCELLENT! EASY TO USE!

  Review of 6/1/20, following an experience of 1/30/19 by LAURENCE H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Used this service for 3 years Used this service for 3 years. Gets the job done.

  Review of 6/1/20, following an experience of 1/30/19 by GEORGIANNA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent Service and easy to navigate… Excellent Service and easy to navigate and file your return. I have used this application for 3 years and will continue using it for future returns!

  Review of 6/1/20, following an experience of 1/30/19 by REGGIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent service

  Review of 6/1/20, following an experience of 1/26/19 by GERMAN T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  first timer here needed to get this… first timer here needed to get this taken care of so we will see how it goes thanks

  Review of 6/1/20, following an experience of 1/31/19 by CYRUS W. *

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• 5 / 5

  

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  They helped me tremendously years ago… They helped me tremendously years ago in having to file a lot of back taxes, the customer service and help provided at that time was tremendous!!! Now that I'm current on my tax filings, I still use the site for my current filings. I find they have Excellent customer service, reasonable rates, and easy to follow website! Highly satisfied! Thank you to all the reps that have helped me along the way!Elizabeth

  Review of 6/1/20, following an experience of 1/26/19 by OPHELIA L. *

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• 5 / 5

  

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  Just so easy and professional

  Review of 6/1/20, following an experience of 1/25/19 by SELMER A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use Program is easy to use & follow. Customer service responds quickly to inquiries

  Review of 6/1/20, following an experience of 1/25/19 by VALENTIN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super easy to use!

  Review of 6/1/20, following an experience of 1/31/19 by LETITIA G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I purchased Audit Protect Plan advanced.

  Review of 6/1/20, following an experience of 2/1/19 by MELANY S. *

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  Answer by priortax.com

  

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  Hello Linda, We do offer an additional service called: Three Year Audit Defence. If you do receive correspondence from the IRS regarding an audit make sure to contact our customer support for guidance on how to proceed.

• 5 / 5

  

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  VERY EASY WEBSITE TO USE

  Review of 6/1/20, following an experience of 1/31/19 by ADELLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and Quick Tax Filing I have worked with Saad Sulton on both our Corporate and personal taxes. He really took the time to explain things and to make sure we got everything right to get the maximum refund possible.

  Review of 6/1/20, following an experience of 2/1/19 by GRAHAM P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast and easy

  Review of 6/1/20, following an experience of 2/2/19 by TIMOTHY V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The best easy return tax site. This is my third year using this site. It's easy and convenient. They save all of your info from the prior year to make things go so much easier. Love love love it.

  Review of 6/1/20, following an experience of 2/1/19 by ADELL S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Pretty easy and straight forward Pretty easy and straight forward. Wasn't alot of complexity with it at all.

  Review of 6/1/20, following an experience of 2/1/19 by AMARA H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  YOU SHOULD GIVE ME THE RETURN… YOU SHOULD GIVE ME THE RETURN IMMEDIATELY

  Review of 6/1/20, following an experience of 1/31/19 by FAY W. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Thank you for using our website. Typically, returns are delivered minutes after the account has been submitted with payment. This was the situation with your account. It is unfortunate that you left this rating before the return was made available for download.

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