Customer reviews for pettable.com

Customer reviews

• 5 / 5 1

  

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  Very easy to follow. Love the short videos and how she show the instructions to follow.

  Review of 7/25/23, following an experience of 7/24/23 by DIANA A.

  Answer by pettable.com

  

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  Hi Diana! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  Honest, professional and quick.

  Review of 7/25/23, following an experience of 7/24/23 by KRISTIN A.

  Answer by pettable.com

  

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  Thank you for your feedback, Kristin. Happy to know that you are satisfied with our service. Thank you for choosing Pettable!

• 5 / 5 1

  

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  Super easy and fast! Got approved within the 15 min call with Tasha and she was great!

  Review of 7/25/23, following an experience of 7/22/23 by ALAYNA A.

  Answer by pettable.com

  

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  Hi Alayna! We're glad that you felt comfortable with the process. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  My experience was great! Marvy Beckman was very patient and understanding. My dogs are very therapeutic to me, and knowing that I can protect our relationship gives me great peace of mind. Also, Agustin was a very helpful customer service agent. I needed my document revised to add my second ESA, and between Agustin and Marvy, the process was smooth and quick. I received my revised document in less than 24 hours.

  Review of 7/25/23, following an experience of 7/23/23 by JOLENE A.

  Answer by pettable.com

  

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  Thanks for sharing your experience with us, Jolene! We're glad that you felt comfortable with our process. Thanks for choosing Petable with your ESA needs!

• 5 / 5 1

  

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  Absolutely wonderful to work with from start to finish!

  Review of 7/25/23, following an experience of 7/22/23 by MERCEDES S. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi Anonymous! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  Dr.LAUGHMAN is so Kind and understanding she made it easy to understand my rights as a owner of an ESA I love the feeling of being able to reach out if I have any questions she relieved so much worry and anxiety I had over the process. Received my letter by the end of the day thank you so much.

  Review of 7/25/23, following an experience of 7/21/23 by HANNAH ENGLISH A.

  Answer by pettable.com

  

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  Hi Hannah! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  I had so much anxiety. They made it so easy.

  Review of 7/25/23, following an experience of 7/22/23 by ELMO B. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi Anonymous! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  Hassle free, worked with my building managers and filled out all necessary forms quickly.

  Review of 7/25/23, following an experience of 7/21/23 by ROOSEVELT N. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi Anonymous! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs.

• 5 / 5 1

  

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  I was very impressed with the whole process! It was fast and my appointment with the Dr. was made in just a few days. He had already read my information that I submitted prior to our visit and agreed that my Bichon Shitzu is a true comfort to me. I have 3 autoimmune illnesses and sleep late in the mornings. She knows that when the sound machine is on, it's quiet time & cuddles with me❤️ I'm very appreciative for the Pettable program so Millie Rose is recognized as a comfort to me throughout our travels☺️

  Review of 7/22/23, following an experience of 7/21/23 by DIANNE A.

• 5 / 5 1

  

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  So easy to use, and with fast results! Now I am protected to have my emotional support animal!

  Review of 7/22/23, following an experience of 7/21/23 by ESTEBAN M. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  We appreciate you taking the time to write feedback for Pettable, Anonymous! Good Luck!

• 5 / 5 1

  

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  Great service, my Therapist was amazing! Such a great feeling I don't have to worry about housing now.

  Review of 7/22/23, following an experience of 7/21/23 by MARC A.

  Answer by pettable.com

  

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  Hi Marc! We're happy to know that you had been able to confide with one of our clinicians. Thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Easy to use and very supportive providers

  Review of 7/22/23, following an experience of 7/21/23 by ASHLEY A.

  Answer by pettable.com

  

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  Thank you for choosing Pettable, Ashley! :)

• 5 / 5 1

  

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  Paid for the fast appointment and letter and after my quick phone call I got my letter within ten minutes. Would definitely recommend.

  Review of 7/22/23, following an experience of 7/20/23 by ADAM A.

  Answer by pettable.com

  

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  Hi Adam! We're happy to know that you felt comfortable with our service. Thanks for trusting Pettable with your ESA needs.

• 5 / 5 1

  

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  Professional from start to finish..!

  Review of 7/22/23, following an experience of 7/20/23 by SAL A.

  Answer by pettable.com

  

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  Thanks for the review, Sal! :)

• 5 / 5 1

  

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  Very good. Easy to navigate and was accepted easily by my university.

  Review of 7/22/23, following an experience of 7/21/23 by TARYN A.

  Answer by pettable.com

  

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  We appreciate you taking the time to write feedback for Pettable, Taryn! Good Luck!

• 5 / 5 1

  

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  Excellent customer support. There had been an initial mistake, and they did everything they could within reason to make it right.

  Review of 7/22/23, following an experience of 7/20/23 by FREDERIK G. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  We appreciate you taking the time to write feedback for Pettable, Anonymous! Good Luck!

• 5 / 5 1

  

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  Easy to talk to..

  Review of 7/22/23, following an experience of 7/20/23 by MARTHA A.

  Answer by pettable.com

  

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  Thank you, Martha! :)

• 5 / 5 1

  

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  Responsive and credible.

  Review of 7/22/23, following an experience of 7/20/23 by BRYAN A.

  Answer by pettable.com

  

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  Thanks for the 5 stars, Bryan!

• 5 / 5 1

  

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  Tia was awesome and right on time very pleasant and informative

  Review of 7/22/23, following an experience of 7/21/23 by KIMBERLY A.

  Answer by pettable.com

  

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  Thanks for putting a good review to Tia, Kimberly! We'll make sure to send this warm words to her! Thanks for choosing Pettable! :)

• 2 / 5 1

  

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  The doctor (Burnette) was wonderful!! The letter was not in the correct format though so i could not use it. :(

  Review of 7/21/23, following an experience of 7/20/23 by RACHAEL A.

  Answer by pettable.com

  

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  Hi Rachael, I am sorry to hear about this! Please feel free to reach out at support@pettable.com to see how we can resolve this. Thank you.

• 5 / 5 1

  

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  I loved the help I was provided!

  Review of 7/21/23, following an experience of 7/20/23 by ALEXANDER A.

  Answer by pettable.com

  

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  We're happy to know that we have been a good help with your ESA needs, Alexander. Thank you for choosing Pettable!

• 5 / 5 1

  

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  Pettable provided a professional and dignified service, appointments were on time as scheduled and the review of my file was completed in a timely manner. Would recommend, will have my letter updated yearly for travel.

  Review of 7/21/23, following an experience of 7/19/23 by MELISSA A.

  Answer by pettable.com

  

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  We appreciate the recommendation, Melissa! More importantly, we're happy to know that you are satisfied with our service. Thank you for choosing Pettable!

• 5 / 5 1

  

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  Lucinda was so great to work with. 10/10 professional, caring, and knowledgeable. Very happy with the service and my landlord has already accepted my letter no questions asked. Thank you!

  Review of 7/21/23, following an experience of 7/19/23 by AMANDA A.

  Answer by pettable.com

  

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  Thank you for sharing your experience with one of our clinicians, Amanda! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at support@pettable.com and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!

• 5 / 5 1

  

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  Getting my ESA letter was quick and easy. I really appreciated the process..

  Review of 7/21/23, following an experience of 7/19/23 by AMYIAH A.

  Answer by pettable.com

  

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  Thank you for your feedback, Amyiah. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  This was an amazing experience, I was really skeptical but it turns out that everything they offer is real. This has helped me tremendously, with my living situation and eased my anxiety of trying to explain to ANOTHER leasing office why I need my pet and be rejected. Thank you for everything.

  Review of 7/21/23, following an experience of 7/19/23 by DUSTIN A.

  Answer by pettable.com

  

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  Hi Dustin, thank you for sharing your experience with Pettable! We're happy to know that we're able to help you with your ESA needs accordingly. Please feel free to reach out at support@pettable.com if you need anything else. We'll be happy to help! Thanks for choosing Pettable!

• 5 / 5 1

  

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  Great communication and fast response. Highly recommend

  Review of 7/21/23, following an experience of 7/19/23 by JEFF A.

  Answer by pettable.com

  

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  Thanks for the good word, Jeff! We truly appreciate the recommendation! If there's any help that you need, you can always reach us at support@pettable.com. Thank you!

• 5 / 5 1

  

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  Works like a charm! This is only company with %100 money back guarantee and nobody wants to give money back, so they do great support and follow up work. I'm very pleased! You should get all ESA letters with THIS company! Thumbs WAY up..

  Review of 7/21/23, following an experience of 7/19/23 by ABDUR MUTAKABBIR A.

  Answer by pettable.com

  

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  Hi Abdur, thank you for sharing your experience with Pettable! We're happy to know that we're able to help you with your needs. And thank you for your kind words. We love hearing that we're good at what we are doing :) Please feel free to reach out at support@pettable.com if you need anything else. Thank you!

• 1 / 5 1

  

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  Not happy at all. I bought the package for the letter and never received a letter. I reached out to support and they never got back to me. I’m moving into my new apartment this week and can’t move in without the letter given to the apartment. I want my money back. Your company charged me $199 for training sessions I didn’t need and hasn’t answered me on why I haven’t gotten my letter yet.

  Review of 7/21/23, following an experience of 7/20/23 by NATALIE BREE HAJEK-RICHARDSON A.

  Answer by pettable.com

  

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  Hi Natalie, thank you for raising your concern here. Kindly call us with this phone number so our team can call you regarding your concern tel:8559200323. We're here to help.

  Answer by Natalie Bree Hajek-Richardson a

  

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  Still not happy. Support said they would reach out to the therapist and maybe something would be in my account today. For some reason my billing shows “PSD training program” when this is not what I paid for. I paid for the letter. Now your site is having discounts. I would like a discount especially with the headache this is becoming. I would have been better off going through another site. I still have never revived my 15 minute phone call with a therapist.

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• 5 / 5 1

  

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  Very easy! One phone call and I was all set! Thank you!

  Review of 7/21/23, following an experience of 7/20/23 by BEN A.

  Answer by pettable.com

  

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  Thank you for that short and sharp review for us, Ben! Happy to serve you with your ESA needs. Thanks for choosing Pettable!

• 5 / 5 1

  

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  The process was very easy and the provider Pettable connected me with was kind and helpful.

  Review of 7/21/23, following an experience of 7/17/23 by ELEANOR A.

  Answer by pettable.com

  

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  Thank you for sharing your experience with us, Eleanor! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at support@pettable.com if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  It was super easy to use and the therapist was really nice! I definitely recommend them!

  Review of 7/21/23, following an experience of 7/18/23 by MCKENNA A.

  Answer by pettable.com

  

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  We appreciate the recommendation, McKenna! We're happy that you felt comfortable with our process with the help of our clinician. Thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  So easy to use and setup. The letter was thorough and professional. Everything was done in a timely matter.

  Review of 7/21/23, following an experience of 7/18/23 by TAIT A.

  Answer by pettable.com

  

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  Appreciate that you are satisfied with our service, Tait! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Excellent. Pettable made this process seamless and anxiety-free: which is so important as a disabled individual to get. My therapist was amazing. Customer Service responsive and kind. Thank you for the great service!

  Review of 7/21/23, following an experience of 7/18/23 by REVA W. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi there, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.

• 5 / 5 1

  

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  The woman I spoke to was absolutely wonderful. Super nice to talk to. Helpful funny and was super caring

  Review of 7/21/23, following an experience of 7/18/23 by ADAM A.

  Answer by pettable.com

  

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  Thanks for sharing your experience at Pettable, Adam. Your opinion matters to us and we're happy that you felt comfortable with our team. Once again, thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Hello! My renewal was quick and easy! Thank you so much!

  Review of 7/21/23, following an experience of 7/18/23 by LITZY O. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Thanks for the continuous support! We're very happy to hear that you came back to use our service again! Once again, thank you for choosing Pettable as your go-to ESA service! :)

• 5 / 5 1

  

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  Couldn’t be happier 👍

  Review of 7/21/23, following an experience of 7/18/23 by JAY A.

  Answer by pettable.com

  

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  Thanks for the review, Jay! If you need anything else, please feel free to send us a message at support@pettable.com. Thank you for choosing Pettable!

• 5 / 5 1

  

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  VERY PROFESSIONAL AND HELPFUL.

  Review of 7/21/23, following an experience of 7/19/23 by LEEANN A.

  Answer by pettable.com

  

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  Thank you for your feedback, Leeann. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Very pleased with pettable. Maryam was on time with my phone appointment and I had my letter within 24 hours. Thank you so much

  Review of 7/21/23, following an experience of 7/19/23 by MELISSA A.

  Answer by pettable.com

  

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  Hi Melissa, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you with your needs. Please feel free to reach out at support@pettable.com if you need anything else. Once again, thank you for choosing Pettable!

• 5 / 5 1

  

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  Very straightforward and easy process with very quick turnaround. Very pleased with communication from both Pettable and the provider.

  Review of 7/21/23, following an experience of 7/18/23 by JESSICA A.

  Answer by pettable.com

  

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  Hi Jessica, we're glad to know that y you have been accommodated accordingly by the team. Thank you for sharing your thoughts about our process and for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Excellent and quick for what I needed. Thanks

  Review of 7/21/23, following an experience of 7/19/23 by DENNIS A.

  Answer by pettable.com

  

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  You're always welcome, Dennis. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!

• 5 / 5 1

  

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  Thank you so much, this helped so much!

  Review of 7/21/23, following an experience of 7/18/23 by CHANTELL A.

  Answer by pettable.com

  

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  You're always welcome, Chantell. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!

• 5 / 5 1

  

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  This company is amazing. The entire process was simple.

  Review of 7/21/23, following an experience of 7/19/23 by LATOYA A.

  Answer by pettable.com

  

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  Appreciate your review of our process, Latoya! This will help our co-fur parents feel comfortable with our service. If you need anything else, please do not hesitate to reach us at support@pettable.com. Thank you!

• 5 / 5 1

  

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  Great!

  Review of 7/21/23, following an experience of 7/18/23 by GREGORIO R. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Thanks for the review, Patrick! Please feel free to reach out at support@pettable.com if you need additional support. We're always happy to help!

• 5 / 5 1

  

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  Wonderful to talk to and helpful!

  Review of 7/21/23, following an experience of 7/19/23 by JILL A.

  Answer by pettable.com

  

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  Thank you for your feedback, Jill. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Pettable was so fast and the clinician I was matched with was so sweet! My apartment took the letter no problem. The experience was so easy overall and I would definitely use them again!

  Review of 7/18/23, following an experience of 7/16/23 by RACHEL GUNNERSON A.

  Answer by pettable.com

  

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  Thank you for sharing your experience with us, Rachel! This will help our co-fur parents feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Fast turnaround time and straightforward process!

  Review of 7/18/23, following an experience of 7/17/23 by DORI A.

  Answer by pettable.com

  

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  Thanks for sharing your experience at Pettable, Dori. Your opinion matters to us and we're happy that you felt comfortable with our process. Once again, thanks for trusting Pettable with your ESA needs!

• 2 / 5 1

  

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  Does this get the job done? Yes. Are you going to get compassionate service that makes you feel cared for? Absolutely not. This is my second time going through Pettable and I have not liked the process either time. Last year my clinician called me at the wrong time and then ignored my messages for half an hour. When he finally got around to calling me back, he spent less than 5 minutes on the phone and sounded like her could care less about my problems. This year when I talked to a different clinician it wasn't any better. I told her that I've had problems being suicidal which she dismissed immediately, and when she ended our 3 minute long call all she had to say was ' I hope everything works out'. The ONLY reason I went back to this service is because I need my pet with me and don't have a better option right now. The letter your receive is very professional, but that's it. It's clear the clinicians are just here to collect a paycheck. I wouldn't recommend this service to anyone unless they were in a pinch.

  Review of 7/18/23, following an experience of 7/17/23 by KOREY K. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi there, we are taking note of your feedback and appreciate you sending this over. We're now looking into this case to understand the situation better. If you need further assistance with your ESA needs, please reach out to us at support@pettable.com so we can better assist you. Thank you.

• 1 / 5 1

  

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  My first time using pettable was great! This time around for my renewal it was the opposite. The provider never called me when scheduled. I contacted customer service and they emailed her and 3 hours later still she never responded nor called. I had to contact customer service again and request a different provider. The outcome of that is still pending for now but so far not a good experience. Seems the quality and standards of service have declined.

  Review of 7/18/23, following an experience of 7/15/23 by BROCK Q. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Hi there, thank you for raising your concern here. We'd like to assist you better. Kindly send us a message at support@pettable.com so we can help resolve this issue. Thank you.

• 5 / 5 1

  

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  The apartment complex told me today that the letter is acceptable. I will no longer be restricted by weight limits nor will I be forced to pay outrageous pet fees or monthly rent for them. The only thing is the letter is only good for a year, but it’s an easy process and still cheaper than pet fees.

  Review of 7/18/23, following an experience of 7/15/23 by SARAH A.

  Answer by pettable.com

  

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  Thank you for sharing you journey towards getting your letter approved, Sarah! We're glad to know that you have been accommodated accordingly. Thank you for choosing Pettable for your ESA needs!

• 5 / 5 1

  

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  Very quick responses. I did a lot of research and I’m glad I picked this site!

  Review of 7/18/23, following an experience of 7/15/23 by CD A.

  Answer by pettable.com

  

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  Thank you for putting a good review on our team, Cd. We're glad to know that you are satisfied with our service. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  As long as you have a diagnoses and have current treatment, use this service. Otherwise, you will have issues getting the help you need. Side note: I currently receive mental health treatments but my provider is not allowed to write ESA letters. Use this service if you have this issue. Do not apply if you have zero diagnoses and/or treatment.

  Review of 7/18/23, following an experience of 7/17/23 by BENJI A.

  Answer by pettable.com

  

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  Thank you for sharing your insight about Pettable's process, Benji! We truly appreciate the recommendation. Once again, thank you for choosing Pettable for your ESA needs!

• 5 / 5 1

  

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  Using Pettable was an absolutely amazing experience. Not only was the entire experience professional, but it was also done in a timely and convenient fashion. I would recommend Pettable to anyone!

  Review of 7/18/23, following an experience of 7/17/23 by MAILIANA A.

  Answer by pettable.com

  

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  Thanks for the good word, Mailiana! We truly appreciate the recommendation! If there's any help that you need, you can always reach us at support@pettable.com. Thank you!

• 5 / 5 1

  

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  Went well. Very happy and would recommend

  Review of 7/18/23, following an experience of 7/16/23 by BERTRAM S. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

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  Thanks for writing in, Celeste! Please do not hesitate to reach us at support@pettable.com if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Hey if you can see my review then this works and even further proves Pettable’s legitimacy! But I was nervous like I’m sure we all were and my letter got accepted! It’s super legit like a real therapist calls you and the letter head says their info and they make it very personal! What convinced me was the money back guarantee :D the only thing is that you have to read the terms & conditions REALLY good, and I believe you must file a claim with the HUD and submit proof for your mental illness to be eligible. But you won’t even have to do that because the letter works! :D Super excited to have my kitty live with me Fall 2023 in my off-campus affiliated university housing 🥰

  Review of 7/18/23, following an experience of 7/16/23 by LESLIE A.

  Answer by pettable.com

  

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  Thank you for sharing your insight about Pettable, Leslie! This will help our co-fur parents feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  The process was very easy! But most importantly it was legit! I was very skeptical going in but after using them I would definitely recommend them. I should mention that I have never left a review for anything or anyone but I am so happy that I felt compelled to do so. Thank you Pettable!!

  Review of 7/18/23, following an experience of 7/16/23 by LEYSI A.

  Answer by pettable.com

  

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  Hi Leysi, thank you for sharing your experience with us and we're happy that you are satisfied with our service. We appreciate your feedback and thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  Pettable made this important move possible and they did it quick and efficiently. I was in a bit of a rough mental place and the therapist was understanding and patient. She lived up to her word, my complex received the letter and accepted it! I have my 2 cats and they are already making a difference. I'm soul deep grateful.

  Review of 7/18/23, following an experience of 7/16/23 by TANYA A.

  Answer by pettable.com

  

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  Thank you for sharing your experience with Pettable, Tanya! We're happy that we're able to help with your ESA needs and that you have been reasonably accommodated. Thank you for choosing Pettable! :)

• 5 / 5 1

  

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  They are amazing!!

  Review of 7/18/23, following an experience of 7/15/23 by JAIDA A.

  Answer by pettable.com

  

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  Thank you for the review, Jaida. You can always reach us at support@pettable.com if you need further assistance. We're here to help. Again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

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  They were amazing. It took a little longer to receive my letter but still amazing

  Review of 7/18/23, following an experience of 7/15/23 by DAVID A.

  Answer by pettable.com

  

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  Hi David, we're taking note of your feedback to better our service as we progress. Thank you for trusting Pettable with your ESA needs!

• 4 / 5 1

  

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  A lot of places offer the vest and stuff that goes with the service animal but they don’t, would have been nice other then that they were great

  Review of 7/18/23, following an experience of 7/15/23 by PAUL A.

  Answer by pettable.com

  

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  Thank you for your feedback, Paul. We are taking notes of your points to better improve our service. Once again, thank you for choosing Pettable!

• 5 / 5 1

  

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  Very fast respond and good customer service. Very satisfied 👍🏻

  Review of 7/18/23, following an experience of 7/16/23 by JANET A.

  Answer by pettable.com

  

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  Thanks for putting a good review on our team, Janet! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!

• 5 / 5 1

  

  Edit Flag

  super nice counselor. made me feel very comfortable.

  Review of 7/18/23, following an experience of 7/14/23 by DAVE A.

  Answer by pettable.com

  

  Flag

  Thank you for your feedback, Dave. We're happy to know that you had a great experience with our clinician. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Excellent! I knew that there were fraudulent companies so I checked BBB. Pettable had an excellent score. I paid 199 to have 24 hour turnaround. I spoke with Dr. Laughman, who was very pleasant. There were a few questions that were asked to qualify my cat, Tickles. I had my ESA letter that evening.

  Review of 7/15/23, following an experience of 7/14/23 by NAMC A.

  Answer by pettable.com

  

  Flag

  Hi Namc, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly. Please feel free to reach out at support@pettable.com if you will need further assistance. We're glad to help. Once again, thanks for trusting Pettable with your ESA needs :)

• 5 / 5 1

  

  Edit Flag

  I had a great experience! Everything was easy, smooth and I’m so thankful!!

  Review of 7/15/23, following an experience of 7/14/23 by ROCIO R. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  Hi there, thank you for sharing your Pettable experience! We are glad that you have been accommodated accordingly by the team. As always, thanks for trusting us with your ESA needs!

• 3 / 5 1

  

  Edit Flag

  Have not received my paperwork yet and I was told it would be at most 3 days

  Review of 7/15/23, following an experience of 7/14/23 by AMBER A.

  Answer by pettable.com

  

  Flag

  Hi Amber, thanks for raising your concern here. We're now looking into this case to serve you better. For follow-up on your request, you can always send us a message at support@pettable.com and our team will help you. Thank you!

• 5 / 5 1

  

  Edit Flag

  Pettable was super user friendly and efficient! Will def be recommending!?

  Review of 7/15/23, following an experience of 7/14/23 by ERICKA O. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  Glad to know that you felt comfortable with our process, Alli! Thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  They listened very well to me and gave me a great considerate amount of time to respond to their questions

  Review of 7/15/23, following an experience of 7/14/23 by ANGELA H. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  Thank you for sharing your experience with Pettable, Alexander! Happy to know that you have been accommodated accordingly. Thank you for trusting Pettable for your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Fantastic fast and freidly

  Review of 7/15/23, following an experience of 7/13/23 by MICHELLE A.

  Answer by pettable.com

  

  Flag

  Thank you for your feedback, Michelle! Please feel free to reach out again if you need anything else. Thank you for trusting Pettable for your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Wonderful experience working with Pettable. Great communication. I really felt that they understood my son's disability and how important it was for him to have his pet certified.

  Review of 7/15/23, following an experience of 7/13/23 by KEVIN A.

  Answer by pettable.com

  

  Flag

  Hi Kevin, thank you for sharing your Pettable experience! We are glad that you and your son have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Amazing and realible

  Review of 7/15/23, following an experience of 7/14/23 by KAREN A.

  Answer by pettable.com

  

  Flag

  Thanks for the review, Karen! If you need anything else, please feel free to send us a message at support@pettable.com. Once again, thank you for choosing Pettable!

• 5 / 5 1

  

  Edit Flag

  Very professional. The lady I talked to was very nice and helpful.

  Review of 7/15/23, following an experience of 7/14/23 by MOSES A.

  Answer by pettable.com

  

  Flag

  Thank you for your feedback, Moses! We thank you for trusting Pettable with your ESA needs!

• 1 / 5 1

  

  Edit Flag

  I called several times to speak to someone about my concerns and a week has gone by with no call back.

  Review of 7/14/23, following an experience of 7/13/23 by STACEY A.

  Answer by pettable.com

  

  Flag

  Hi Stacey, we're now looking into this case to understand the situation better. Can you please send us a message at support@pettable.com so we can sort this out? We'd like to assist you better. We'll be on the lookout for your reply.

• 1 / 5 1

  

  Edit Flag

  Stephanie Reyes was not helpful. She cancelled my call and prevented me from renewing my letter completely. She did not notify me via text, but I received a support email. That's the only reason I found out, almost a week later. I still need help and there is no support number to call. Only emails that take forever to get replied to. Absolutely terrible service, practically non-existent, after you get your first letter.

  Review of 7/14/23, following an experience of 7/13/23 by ARIES A.

  Answer by pettable.com

  

  Flag

  Hi Aries, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Rest assured that we are looking into this case to understand the situation better. We sincerely apologize for this mishap. Please reach out to support@pettable.com so we can better resolve this issue. We're here to help.

• 5 / 5 1

  

  Edit Flag

  Amazing service!

  Review of 7/14/23, following an experience of 7/13/23 by CONSTANZA A.

  Answer by pettable.com

  

  Flag

  Thanks for choosing Pettable, Constanza! Please feel free to send us a message at support@pettable.com if you have further questions or assistance. We're here to help! :)

• 5 / 5 1

  

  Edit Flag

  Very thorough. Thank you!!

  Review of 7/14/23, following an experience of 7/13/23 by HANNAH A.

  Answer by pettable.com

  

  Flag

  Thank you for your feedback, Hannah! We thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  This service was amazing. My doctor was fantastic and extremely personable. Would recommend to anyone in need.

  Review of 7/14/23, following an experience of 7/12/23 by RAIGAN A.

  Answer by pettable.com

  

  Flag

  We appreciate the recommendation, Raigan! We're happy that you felt comfortable with our process with the help of our clinician. Thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Great, professional, compassionate service!

  Review of 7/14/23, following an experience of 7/12/23 by CHRIS A.

  Answer by pettable.com

  

  Flag

  Thank you for putting a good review on our team, Chris. We're glad to know that you are satisfied with our service. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Very good service, I would recommend..

  Review of 7/14/23, following an experience of 7/13/23 by TARA A.

  Answer by pettable.com

  

  Flag

  We appreciate the recommendation, Tara! Thank you for trusting Pettable with your ESA needs!

• 3 / 5 1

  

  Edit Flag

  Honestly I thought Bridgette was kind of rude and seemed overall annoyed to be doing her job, something that was not fun to experience as a person trying to get an ESA letter because of extreme anxiety. The process overall was quite simple and worked out and May be better if I had worked with someone else.

  Review of 7/14/23, following an experience of 7/12/23 by NATHEN B. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  Hi there, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. We'll be looking into this case so it won't again. We appreciate you for letting us know about this. Please feel free to reach out at support@pettable.com if you need further assistance and we'll be here to help. Thank you!

• 5 / 5 1

  

  Edit Flag

  Pettable exceeded our expectations. It was fast and easy. Thank you for all your help.

  Review of 7/11/23, following an experience of 7/8/23 by JULISSA A.

  Answer by pettable.com

  

  Flag

  Thank you for that short and sharp review for us, Julissa! Happy to serve you with your ESA needs. Thanks for choosing Pettable!

• 5 / 5 1

  

  Edit Flag

  Awesome. You are the best

  Review of 7/11/23, following an experience of 7/8/23 by AUDREY A.

  Answer by pettable.com

  

  Flag

  Thanks for the 5 stars, Audrey! :)

• 4 / 5 1

  

  Edit Flag

  Pettable made the process of getting my kitty Toastie as an ESA pretty simple. Logged in, made an account, paid and I was able to set up an appointment ASAP. However, I set up an appointment for a Sunday morning, and then realizing I worked, I paid for their expedited process, thinking it would allow me to make an appointment sooner. I was disappointed to find out this wasn’t the case, and it just gave me the ability to schedule another appointment at a different time. Come Sunday, I set aside time at work and didn’t receive a phone call. At this point I thought Pettable was a scam. However I went in and was able to reschedule, since I had paid for it. Come the day of the second appointment, I actually received a call and went over a few quick questions. BAM ESA approval and letter within minutes. I can confirm that it was accepted by my property manager and now Toastie can stay with me! Overall I was initially frustrated but I am content with the services I received. I would recommend their services to family and friends.

  Review of 7/11/23, following an experience of 7/8/23 by RUTHIE M. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  Hi there, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly. Please feel free to reach out at support@pettable.com if you will need further assistance.Once again, thanks for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Tasha was very nice, knowledgeable, prompt and professional, not to mention she asked me if I had any other questions. The process was easy and worth it and now my fur baby Dobie is an legit ESA thanks to Pettable.

  Review of 7/11/23, following an experience of 7/8/23 by SUMMER A.

  Answer by pettable.com

  

  Flag

  Thank you for giving Tasha a good review, Summer! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!

• 5 / 5 1

  

  Edit Flag

  Very respectful and easy to work with!

  Review of 7/11/23, following an experience of 7/8/23 by VERONICA A.

  Answer by pettable.com

  

  Flag

  Thank you so much for writing in, Veronica! We're glad that you felt comfortable with the process. Thanks for choosing Pettable! :)

• 5 / 5 1

  

  Edit Flag

  I 100% recommend Pettable! I first got an ESA letter from Pettable last summer, and I had it renewed this summer with them. I had such great experiences with receiving the initial letter and the renewal--they made the process simple and efficient. I asked customer service for help with scheduling my renewal this summer because I did not see any available appointments when I needed one, and they went above and beyond to get my appointment scheduled when I needed it! The doctors I've worked with have been so friendly and helpful, and gotten my letters to me quickly after our appointments.

  Review of 7/11/23, following an experience of 7/8/23 by ANN A.

  Answer by pettable.com

  

  Flag

  Thank you for sharing your full experience with Pettable, Ann! We're very happy that we have served you better. You are always welcome to reach us at support@pettable.com if you need further assistance. We're here to help!

• 5 / 5 1

  

  Edit Flag

  Fast and easy results. I had to change my mind, and they refunded my money without any issues, and the staff were very kind, and empathetic. I'd choose them again if an ESA letter is required in the future.

  Review of 7/11/23, following an experience of 7/8/23 by BERTINA A.

  Answer by pettable.com

  

  Flag

  Thank you for sharing your full experience with Pettable, Bertina! We're very happy that we have served you better. You are always welcome to reach us at support@pettable.com if you need further assistance. We're here to help!

• 4 / 5 1

  

  Edit Flag

  Doctor was very thorough aside from the fact he didn’t tell me to check my spam folder for the email, could’ve saved myself the pet deposit if I had. 😭

  Review of 7/10/23, following an experience of 7/5/23 by HALEY A.

  Answer by pettable.com

  

  Flag

  Thank you for the review, Haley. You can always reach us at support@pettable.com if you need further assistance. We're here to help!

• 5 / 5 1

  

  Edit Flag

  Super helpful and kind during the whole process!!

  Review of 7/10/23, following an experience of 7/7/23 by ANNIE A.

  Answer by pettable.com

  

  Flag

  Hi Annie, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you with your needs. Thanks for trusting Pettable! :)

• 5 / 5 1

  

  Edit Flag

  Easy and great experience. The scheduling was fast and everything was straightforward. I’d definitely recommend them to anyone looking to get their animal certified as an ESA.

  Review of 7/10/23, following an experience of 7/4/23 by RILEY A.

  Answer by pettable.com

  

  Flag

  Hi Riley, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)

• 5 / 5 1

  

  Edit Flag

  Fantastic service

  Review of 7/10/23, following an experience of 7/7/23 by LISA A.

  Answer by pettable.com

  

  Flag

  Thanks for the 5 stars, Lisa! :)

• 1 / 5 1

  

  Edit Flag

  I had an appointment maybe a week ago. I paid and waited for my appointment. I was called, but the therapist didn't have me on her case load. She said Pettable would fix it in their end and not to reach out. It's been radii silence. I chose Pettable because I'd had such a great experience before and don't understand how a renewable contract could create issuses like this.

  Review of 7/10/23, following an experience of 7/3/23 by ALISHA A.

  Answer by pettable.com

  

  Flag

  Hi Alisha, thank you for raising your concern here. As per checking, we do not have any threads from the email address that you used here. Would you mind sending us an email at support@pettable.com so our team can help you with your concern. We'll be on the lookout for your message. Thank you!

• 5 / 5 1

  

  Edit Flag

  They are great! I really enjoy that they did a phone call vs a questionnaire. It's always hard for me to describe and explain in writing. I really appreciated the verbal questionnaire so I could give them the descriptions and details needed.

  Review of 7/10/23, following an experience of 7/5/23 by KELSEY HARDING A.

  Answer by pettable.com

  

  Flag

  Thanks for writing in, Kelsey! Please feel free to reach out anytime if you need further assistance. We're happy to help!

• 5 / 5 1

  

  Edit Flag

  Great easy service

  Review of 7/10/23, following an experience of 7/7/23 by RHYS A.

  Answer by pettable.com

  

  Flag

  Thanks for the review, Rhys! :)

• 5 / 5 1

  

  Edit Flag

  Thank you for your timely response and helping to keep my service animals with me no matter where I live.

  Review of 7/10/23, following an experience of 7/4/23 by ADAM A.

  Answer by pettable.com

  

  Flag

  Hi Adam, thank you for your feedback. We're glad to know that you have been accommodated accordingly. We thank you for choosing Pettable for your ESA needs!

• 1 / 5 1

  

  Edit Flag

  Had to switch therapist, still haven't been contacted.

  Review of 7/10/23, following an experience of 7/5/23 by ALASTAIR A.

  Answer by pettable.com

  

  Flag

  Hi Alastair, thank you for raising your concern here. We'd like to assist you better. Kindly send us a message at support@pettable.com so we can resolve this issue. We're here to help.

• 5 / 5 1

  

  Edit Flag

  Easy to book and obtain the documentation I needed. The professional I met understood my ask. I would recommend to others.

  Review of 7/10/23, following an experience of 7/7/23 by NELS T. *

  *Pseudonymized data at the request of the author

  Answer by pettable.com

  

  Flag

  We appreciate the recommendation, Anonymous! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!

• 1 / 5 1

  

  Edit Flag

  Want to cancel

  Review of 7/10/23, following an experience of 7/7/23 by ANGELINA A.

  Answer by pettable.com

  

  Flag

  Hi Angelina, please reach out to us at support@pettable.com so we can help you resolve your concern. Thank you!

• 5 / 5 1

  

  Edit Flag

  Legit website

  Review of 7/10/23, following an experience of 7/6/23 by JESSICA A.

  Answer by pettable.com

  

  Flag

  Thanks for the review, Jessica! :)

• 5 / 5 1

  

  Edit Flag

  I had a great experience from start to finish when getting my ESA letter from Pettable. My therapist was so kind and answered all my questions quickly and clearly. I recommended Pettable 100% and was treated with respect and compassion throughout the entire process.

  Review of 7/10/23, following an experience of 7/5/23 by HEATHER A.

  Answer by pettable.com

  

  Flag

  Hi Heather, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you with your needs. Please feel free to reach out at support@pettable.com if you need anything else. Once again, thank you for choosing Pettable!

• 5 / 5 1

  

  Edit Flag

  Just completed my annual reorder. Outstanding customer service. Highly recommend Pettable. Thanks again.

  Review of 7/10/23, following an experience of 7/4/23 by DAN A.

  Answer by pettable.com

  

  Flag

  Hi Dan! We're glad that you felt comfortable with the process. We appreciate the recommendation. Thanks for choosing Pettable!

• 5 / 5 1

  

  Edit Flag

  Very fast and easy. The consultation was quick and the Dr. was so friendly. Highly recommend.

  Review of 7/10/23, following an experience of 7/7/23 by MELISSIA A.

  Answer by pettable.com

  

  Flag

  We appreciate the recommendation, Melissia! We're happy that you felt comfortable with our process with the help of our clinician. Thank you for trusting Pettable with your ESA needs!

Reviews displayed in chronological order