Customer reviews
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This was just the greatest experience ever at a time when stress levels were sooo high! The therapist I was connected to was so far beyond fabulous & encouraging & I always felt so good about the legitimacy & professionalism that I was shown! Keep up the good work for all of us who r lonely no more & r no longer worried about being tossed out on our ear because we love the unconditional love of our fur babies! I so appreciate ur services & u get 5 stars from me!!
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It’s no question, I hands down rate Pettable 5 stars! Their process is efficient and the prices are very reasonable. I felt like all of my concerns were heard and they really cared about me. My pup is my best friend and without him, I would not be here. I’m thankful Pettable gave me the ability to always have my little Kit with me to help with my mental health. Thanks Pettable! I will be sharing your service with everyone.
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My experience with Pettable was very good...I would rate 4.5 stars.
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The process was clear and fast. I received my letter within hours of my interview, far exceeding my expectations. The interview was a far more pleasant experience than I anticipated. I had expected a difficult interview where I had to defend why I felt my dog was assisting me emotionally. Instead, my interviewer had read my questionnare responses prior to our meeting and simply had a conversation with me.
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I love Pettable! Ellie truly is my emotional support animal, and having her registered as my emotional support animal has helped us avoid having to jump through the hoops of owning a pitbull while living in an apartment. The process to have her become my emotional support animal was very straightforward, and I plan to do it again when her status expires. I'm really thankful for Pettable, and I've recommended others and I love seeing their fur babies become their emotional support animal, too.
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the process was really fast and help me to stay with my dog.
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I would rate Pettable 5 out of 5! The process was simple, effective and low pressure. The professional who conducted my evaluation was empathetic and I could tell she both genuinely cared about my well-being.
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Hi! I’d definitely rate Pettable with 5 stars. Because I had absolutely no problem when I gave the letter to my University’s housing and I appreciated how fast the procedure went.
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I’d give Pettable 5 stars, it was super easy to apply for an ESA letter, the website was straightforward and easy to navigate. The licensed professional I spoke to was very kind, professional, and helpful. I paid extra to get the letter in 24 hours and it was ready the same day. I needed the letter to help with my housing situation and it was accepted.
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I would rate my experience with the service as a 5 out 5! Communication was very clear and timely and I received exactly what I needed for my pet! I have already recommended the service to a friend of mine and will continue to do so to people who need it!
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I would rate Pettable with 5 stars! It was a very easy and understanding process. I am very happy that I can ease my stress and have my ESA cat living with me. I would highly recommend Pettable to anyone that is needing and ESA letter for their animal.
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Quality of initial letter was low. However, customer service was communicative and Dr. Was responsive at making necessary changes. Overall easy experience and pleased with outcome.
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The process was very easy and I was able to have a therapist found for me and an appointment set up all within minutes of starting the process.
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On a scale from 1 to 5 stars I rate pettable a 5. The experience was smooth and simple from start to finish and I love that because I have a very busy life and it is always a plus when a service offers a hassle free experience!
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I would rate Pettable 5 stars, it was a very comfortable, easy, and affirming experience.
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I would rate Pettable a 5/5! I received great service and I received my documents fast. The process was very simple and I definitely recommend Pettable to my friends and family with pets.
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My experience was quick and painless to get my Yuki listed as an ESA. I've had a therapist strongly recommend one but would not point me in the right direction to get an ESA letter so after some research, I chose Pettable and will give the service 5 stars, hands down! The consult did not take long at all and now I can keep Yuki with me no matter where I move without worry! She's pretty happy too.
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I give you a 5. The process was simple and the customer service throughout the process was excellent. Very responsive.
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I give Pettable a 5 star rating. It was easy and quick. The first appointment call from the Mental Health Professional did not happen. I contacted support and they got onto the situation right away. Within two hours the situation was resolved and I was on the phone with the Mental Health Professional. Also when my apartment complex wanted more forms to be completed, the Mental Health Professional straightened everything out with the apartment complex. I was very very pleased with how they quickly responded to my needs and I felt very supported by the Mental Health Professional. I would recommend anyone to this company.
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Pettable is very prompt and professional. They act in a timely manner and do help with achieving the ESA process. I was able to get my Cat (stubbies) as a registered ESA in the state of TX. My landlord had no problems with all documentation. I'm overly satisfied with this whole experience from start to finish!!
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I would give Pettable 5 stars! It’s really easy and fast to get everything done. The prices are very reasonable and it was just an overall good experience!
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5 stars! Pettable was the only service willing to help get my pet ESA certified after my family doctor and therapist declined to write a letter. Without Pettable, my landlord wouldn't let me keep Huxley! As a result, my anxiety, depression, and OCD have been greatly reduced. Thank you, Pettable!
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Pettable is one of the greatest companies I have worked with - not only do they tell you they are going to provide service by a certain time frame, they over deliver before time. I’m super impressed. I was given a letter after suffering from severe health and mental issues. I thought the process would take two weeks, but instead it took two days. I have moved twice since receiving this letter and it has been widely accepted by the landlords here in Chicago. Also, they wrote me a letter before I even had a pet, which was so nice! Thanks, Pettable for giving me premium service! I will be back once my letter expires.
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I would rate my experience as a 5. The online process was a breeze. It was convenient to be able to schedule an appointment during the process online and the therapist connected with me on our call right on time. We chatted for a while and I explained to her that I had just moved from Chicago and was looking for a place to rent in Virginia Beach. I told her I was limited in my search for a place until I was able to renew my ESA certification letter that I had gotten when I was living in Chicago. The process was quick and easy, allowing me to feel much better about my ability to find a suitable place for me and my boys (2 pugs) to live thanks to the Pettable Team!
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I would rate the Pettable experience a solid 5/5. The process was easy and fast and I had the letter I needed the next day to turn in to my Condo complex. It's nice knowing that the letter protects me and Pebbles :)
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I would rate Pettable a 4. It was really easy and user friendly, but my therapist I talked to was quite rude when I had to reschedule our initial appointment. Other than that, fantastic.
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I'd Rate it 4 Paws and a Wagging Tail (5 Stars)!!!
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5 stars. Pettable was very helpful in getting me my ESA letter! It was a very easy process, and now my cat is able to live with me at collage without any problems!
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I would rate Pettable a 5/5 due to its timely service. It was easy to navigate through Pettable and receive my ESA letter.
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Hello! Pettable is by far a 5 star service! Being able to quickly and easily get in contact with a therapist helped ease my worries during a stressful semester. Having my cat registered as an ESA really changed my mindset for the better. I can now enjoy my time at college!
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I would rate Pettable as a 5-star experience! They were extremely responsive and efficient at getting me set up with a counselor. My counselor was kind, respectful, and understanding of my needs. I received my letter back very quickly and had everything I needed to house an ESA in my apartment. Thank you for a wonderful experience!
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awesome service but a little pricey
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I give 5 stars! The Pettable Team was super prompt and got my appointment right away. The session was comforting and I feel at ease knowing I am in good hands though this process.
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I rate Pettable 5 stars! It was fast and easy and they definitely helped me get my ESA letter on time when I needed it
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EASY, QUICK, CONVENIENT, AND Affordable . Saved me hundreds of dollars in pet deposit fees and monthly pet rents. I don't know what I would do if I couldn't have my animals with me.
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5 stars! Getting my ESA letters with Pettable was so easy and they therapist was super accommodating. I had the paper for my apartment within 24 hours. Will definitely use in the future.
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Service was prompt and efficient. However, felt very rushed during the therapy interview session.
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The process was quick and easy, scheduling was flexible, and the provider I was connected with really cared about my mental health and improving it. Since I got my ESA letter, I was able to officially adopt Mango and bring her home, and she has improved my mental health immensely already. I would definitely recommend Pettable to anyone looking into emotional support animals.
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I would rate Pettable as a 5-star experience! They were extremely responsive and efficient at getting me set up with a counselor. My counselor was kind, respectful, and understanding of my needs. I received my letter back very quickly and had everything I needed to house an ESA in my apartment. Thank you for a wonderful experience!
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To start, I'd rate Pettable 5 stars *****. It was super easy and convenient. Flexible scheduling options and very resourceful. The Pettable doctor that was assigned to me was proactive, communicated well, and was very helpful throughout the entire process. hank you kindly for your service.
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5 stars for sure!! I had no problems with my International flight...
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My experience with Pettable was fantastic. The therapist was wonderful, supportive and really cared about myself and my animal companion.
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I would rate your service 5 stars, it was easy to do the screening and arrange a date to meet with a provider. The turn around was quick and the paperwork is valid for a year so that’s a plus.
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Definitely five stars! Everything went super well and all documents were accepted. Truly a great experience!
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my experience with pettable and my ESA meeting was a smooth and easy process! Directions and communication were clear - my meeting was quick and the Dr. was great! I felt my medical info was protected and respected as well! Everyone on the team was so nice! Thanks y’all!
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I would rate it 4 out of 5 stars. It was really easy and very straight forward. The therapist answered all my questions I had.
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I give you guys 5 starts. Made it super easy to get connected and find a provider who could talk fast and timely with me! Absolutely got my boy who has been doing a really great job at helping me keep it together. Thank you!
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5, super efficient and extremely quick to respond!
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5 stars, the process to get in contact with a professional was super smooth and this has definitely helped me and my puppy.
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I enjoyed my experience with Pettable! On a scale of 1-5 I would rate it a 4!! There is always room for improvement but I think for the most part everyone was super helpful!!
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I would rate my experience with Pettable 5 stars! I was able to get all the information and paperwork needed very quickly for my rescue cat to move into my new apartment. It was a very easy, straightforward process. Additionally, the therapist was very responsive and helpful throughout. Overall, the service was exactly what I needed for my furbaby to stay with me. Thank you.
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I would rate you guys 5 stars because of how quick and easy the whole process was!
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5 stars very compassionate very informative thank you so much
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"My overall experience with pettable is very positive. The application process is straight forward. The website is very user friendly and well designed. After filling in some basic information, I was able to schedule appointments right away, and I was able to find an appointment within 2 days. Unfortunately, I was busy with work on that day and missed the phone call. I had to reschedule with a reschedule fee ($30). I wish the website could have some clear statement of the reschedule fee upon making my initial appointment and I hope I was able to receive more reminders so I wouldn’t miss the appointment. Having the ESA certificate has made me and my cat’s life so much better. I don’t have to pay monthly pet fee in my apartment anymore. Whenever I travel, I can bring him with me to airbnb. So he won’t be left at home alone and I can travel without worries. I really think it is a right choice of getting the certificate and will continually use pettable for the service."
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I would definitely rate the service 5 stars! It was a quick and streamlined process. I really appreciated it not being a hassle. My assigned doctor was very professional and made the process comfortable.
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"I would give 10 stars The process was so easy and I was made to feel comfortable and prioritized. For someone who is very scared to speak with someone on there feelings I was very easy to speak to the therapist that was assigned my appointment. It’s a great way to keep your animals with you at a very low cost. "
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I would rate 5 because you understood my needs and also assured me that you took me seriously unlike other doctors in the past.
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I’d like to rate your services as a 5. It was very fast and great service. Quick turn around time and responses to any and all my questions. I completely appreciate the time taken to respond to my questions. The therapist is wonderful as well and great with any of my concerns.
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5 stars because it’s incredibly convenient, my therapist was very understanding, and the ESA letter did exactly what it was designed to do:It allowed me to get my beautiful little pup
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5 stars! Pettable was so user-friendly and amenable with my schedule.
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The process was very easy and legit. So grateful for the easy process.
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5 stars because it’s incredibly convenient, my therapist was very understanding, and the ESA letter did exactly what it was designed to do:It allowed me to get my beautiful little pup
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I would rate Pettable 5 out of 5 stars. It was such a quick and easy process and everyone I spoke with was so polite.
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Thanks to you guys we're able to have our animals with us when we move.Its important to us because they're a part of our family!
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Absolute 5 star experience with Pettable. It was a super quick and easy process and the documentation was accepted by my apartment complex with no questions or issues. Pettable took so much stress off my shoulders as I was having a challenge coordinating schedules to see a local therapist prior to moving. I was scheduled with their therapist the next day and in a time frame that worked for me!
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I would give this service a 5-star rating. The initial information was easy to fill out and submit. It was straightforward and hassle-free to schedule an appointment. The therapist called at the scheduled time. He was professional and listened to what I had to say. I truly felt like my concerns and needs were being heard. He told me that the form that I stated online that I needed was not the correct one. He told me what I would need and discussed the difference between the two forms. As we talked about things and why I felt I needed an ESA, etc. He immediately responded, and I had my verification letter within 24 hours of the phone call. I would highly recommend this service for its knowledge, reliability, and punctuality.
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I was very pleased with the service. We needed the claim expedited and they fired their best eventhough it was a holiday weekend.
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I can’t express how thankful I am to Pettable for helping me out with all my housing issues with my new pet. I just recently moved to a new appartment and wanted to get a pet but the deposit and additional rent were the factors that I just couldn’t afford in my current situation.I am so glad I found Pettable because now I can keep my new kitty with me all the time without worrying about it. The service provided was incredible: I loved how fast and effortless everything was. I only needed to fill out a couple of forms and almost immediately I got a chance to schedule a phone call the very next day. Talking to a professional was very helpful, my assigned counselor was Michelle Stark and she was very nice and respectful throughout our call. I am very thankful for her help! I got approved and received a letter in less than 24 hours.
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I would give Pettable 5 stars! The process was simple and straightforward. It was also very quick! I had my ESA letter in a handful of days. Thanks to Pettable, I was able to adopt my second kitty and she's been a huge blessing
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"I would probably rate my experience a 3.5. I ended up with everything I needed and I felt the therapist I spoke to was really great once we talked, however I found the process quite challenging. For example, the therapist kept rescheduling our appointment right before the call. I didn't realize it was because there was paperwork I still needed to fill out. I felt frustrated to keep adjusting my schedule. Then finally figured out more was needed from me. I wish the Pettable communication had made that more clear."
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I would rate it a 5 stars because pettable was really there for me when I needed them. The process was quick and easy and I am very happy that you guys were able to help me with getting my ESA letter!
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I just recently moved and have had trouble connecting with a therapist to get my dog confirmed as an ESA. Cami was so amazing. She was even so kind as to give me suggestions for the area I just moved to. I really appreciate all that Pettable does!
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5 Stars! At first I was very skeptical, but this process worked flawlessly! My puppy is now able to stay at my apartment with no extra hassle. I’d recommend Pettable to everyone.
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Because from start to finish the process was very easy & quick. We worked with Kielyr Luthi in MN & she was very knowledgeable of my sister's living situation & handicap. I would highly recommend this agency to anyone!
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I'd like to share that my first time experience with Pettable was exceptional! Aside from the fact that Pettable is a reputable company and I had no doubt when choosing them. The registration process was simple and when I got connected with the doctors that ran my evaluation, the rest was a piece of cake. I have already recommended Pettable to a few close friends and will be definitely using them to renew my pets certification next year.
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I would rate you at a 4, because appointment was quick and easy to set up, practitioner was great, very compassionate and listened well. Though the price for letter is competitive, and I really appreciated being able to use (and pay for one letter for both animals), I would really like to have a discount on renewal to reward loyalty.
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The process was very quick and easy and the therapist that evaluated me was very friendly and competent.
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Pettable gets a 5 star rating because they helped me quick and the service was easy. I definitely plan on staying with them forever. Thank you!
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I would give Pettable a 4.5 out of 5 stars! My councilor was really helpful and kind… I chose the expedited option which was more expensive understandably. However, in the initial process of answering questions for receiving my letter, there was something that said i could add a second pet onto the same letter. i don’t know if that would have cost more money, but it gave me the impression it was free. When it turned out that i did need to add another animal to my letter I had to pay an extra $30. I totally understand the reason for that, I might have just misunderstood!
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I would rate you guys a 5/5! I really liked your services!
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Pettable's website was extremely informative and while I was researching more information on ESA certifications and how it would apply to my specific housing situation. I found that the whole process was very smooth sailing. From the intake forms to setting up the appointment with my therapist, the instructions and expectations were clear. I received my ESA letter shortly after my appointment and have had no problems! I felt reassured by their guarantee of a full refund if your letter doesn't work out, (although I have had no issues at all). The entire process had a quick turnaround which was very important to me.
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I would give 5/5 because I got exactly what I paid for! It was also quick and easy and all of my questions were answered. Earl and I have had no problems moving into my new place.
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Pettable was so easy to use and so fast! I would give it a 5/5 stars.
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I would rate my experience as 5 out of 5. It was quick and easy to schedule and communicate, and I had no issues using my ESA letter with my property management company! Thank you for your support.
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Obtaining an ESA letter from Pettable was fast, efficient and with competitive rates. The practitioner I spoke with was respectful and considerate.
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5 stars thank you for all your help
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Your therapist listened to me without judgement and was able to answer all my questions.
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I would use it again without hesitating if I needed to. This process has been easy and stressless. I was nervous going in but I feel great about this process!
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I was very hesitant at first about using pettable to get an ESA letter. But I am so glad I did. The consultant I worked with was very informative and quick to respond. Once I filled out the form and sent it to him it took roughly 2 days for me to receive my letter and to get my pup into my home. I am very appreciative and excited to restart my life with my ESA. Thank you for giving people the opportunity to regain control of their lives with the support of their furry friends.
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I would rate you 5 stars. The whole process was very easy and convenient.
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. The process was quick and easy. I had my letter delivered within 1 hour, and the therapist was very understanding!
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The process was easy and pretty quick to get my letter.
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"I would rate Pettable as 5 Stars for the following reasons: Very quick turnaround Excellent response rate Informative website with detailed instructions ""I had a wonderful experience working with the Pettable team! I was moving to a new apartment complex that did not allow pets without a formal ESA to cover my cat, Remmi. When I found out about Pettable's quick turnaround to provide ESA documentation for residences, I was eager to start the process and they did not disappoint! They immediately shared the necessary, easy-to-follow steps to get Remmi covered and were extremely supportive and communicative. I was provided ESA documentation in the time frame they promised and now have happily moved with Remmi to a new space we are both very pleased with. Thank you Pettable team!"""
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I would rate Pettable 5 stars! My therapist was so helpful and understanding, anything I needed she handled swiftly.
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Pettable is amazing! They made setting up the meeting incredibly easy, I loved representative they set me up with and the meeting went really smoothly and the paperwork was sent and received within the next hour! They’re a 5 star business all the way through!
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"Pettable is worth 5 stars for sure. I did not even know that ESA’s were a thing until a friend told me. By that time, I had already been fined and threatened with eviction if I didn’t rehome my baby, Coco. Dalmatian’s were a restricted breed. I was sobbing as I was retelling my story to a friend. She stated- well, you got Coco to feel safer. She can be your emotional support animal- I had been sexually assaulted. I was so entrenched in my fear, that I couldn’t sleep at night, let alone go outside when it’s dark. I googled and found Pettable. The process could not have been easier. I had my letter for the Property Manager that night and permission for Coco to stay the next day. I am now sleeping better, I have gone outside past 6 pm, and am so so happy. Thank you, my life has changed for the better because of Pettable."
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I would rate this service a 5/5 because they were quick, friendly, and convenient. I had my appointment scheduled for the next day, and I had my ESA letter within 24 hours of my appointment. The whole process took about 3 days and it was a great experience. I will definitely recommend this service to others, and I will continue to use this service to renew my ESA letter.
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I would rate a 5 for sure! The call was quick and easy and I felt like the therapist really understood my needs. The letter was also sent super quick and I was able to adopt a kitty the following day which has brought so much joy to my life !
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The process was quick, easy, and I was made to feel very comfortable! Communication was great and I would highly recommend Pettable to anyone who needed a service like this! My dog and I are so thankful we found Pettable!
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My experience with Pettable was amazing. The process was super easy and quick and the therapist I spoke with was really friendly and sweet. I felt so comfortable having a conversation with her and highly recommend Pettable to anyone looking to register their pets as ESA’s.
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