Customer reviews for pettable.com

5 / 5

Calculated from 637 reviews obtained over the last 12 months

3297 reviews since 12/01/2021

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The overall experience with pettable.com is highly positive, with many praising the prompt and friendly service. Kya Miller, in particular, is commended for her professionalism, kindness, and thorough support during the ESA letter process, making it smooth and stress-free.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information pettable.com

  • Company

    Pettable

  • Description

    We know first-hand the healing benefit of having an emotional support animal. That's why we launched Pettable – to connect individuals like you with certified mental health professionals in your state who are qualified to prescribe ESA Letters for housing and travel. Our service is compliant with federal and state laws. You get peace of mind knowing we've done our due diligence to be able to offer you this service today.

  • Address

    2810 N Church St, Suite 67131 19802 Wilmington

  • Website

    https://pettable.com

  • Category

    Animals

Contact Pettable

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icon sparkle Review Summary

The overall experience with pettable.com is highly positive, with many praising the prompt and friendly service. Kya Miller, in particular, is commended for her professionalism, kindness, and thorough support during the ESA letter process, making it smooth and stress-free.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    I loved how helpful and effective this has been. I recommend this to anyone who needs an emotional support animal. Great company!

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  • 5 / 5
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    5/5 stars, easily. I was able to bring Bella with me where ever I chose to move after a bad breakup, I feel so blessed to have her with me, she’s my best girl.

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  • 5 / 5
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    I would rate my experience a 5. It was really simple to schedule and appointment and speak with a doctor. The doctor advised I could reach out if I needed any assistance. Once I was approved I received my letter within 24 hours. Overall the experience was seamless!

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  • 5 / 5
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    A great experience! We would not have our dog with us in Berlin if it wasn’t for your service.

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  • 5 / 5
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    5!! the process was super easy, non stressful!

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  • 5 / 5
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    the process was smooth and super helpful. The lady i spoke with was so nice and i felt really listened to. I would rate 5 stars because it was an overall great experience

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  • 5 / 5
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    Using Pettable was easy and convenient. I was nervous about getting a letter for my dog but you made the process hassle free. I am moving to a new apartment and will be needing the letter soon.

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  • 5 / 5
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    The process was quick and easy. I was able to get my letter in an efficient manner and felt comfortable knowing that I would have legal backing.

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  • 5 / 5
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    I had the pleasure of finding out about petable from my friend, and I got a call the same day from mr. Daniel fisher who asked me very important questions about my mental stability with the up most respect, the follow up was quick and easy, and sent the letter right away, a couple days later my apts told me I still need certain things on my esa letter so I emailed mr. fisher and he got back to me right away , and by the next morning I had everything I needed to proceed the process , super glad I found out about this and that mr.fisher went out his way to make sure I had everything I needed 10/10 would recommend!

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  • 5 / 5
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    I would rate Pettable 5 out of 5 stars. They made the process quick and easy.

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  • 5 / 5
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    On a scale of 1 to 5 I would recommend Pettable a 5 to anyone looking to obtain an ESA letter. The process was extremely easy to use and very timely! The letter was well received by my landlord and I have since been able to bring home a new pet :)

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  • 5 / 5
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    I would rate Pettable with a 5 because it was an easy survey to use because of the initial survey as well as the form I filled out before meeting with the professional. This made the process go a lot smoother and faster than I could have ever imagined. Additionally, it gave me a lot of peace of mind that I would be refunded if I was found to not be eligible. At the end of the day, this was the best choice for me, and now I'm allowed to have a furry friend with me in my building.

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  • 5 / 5
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    "I would rate a 5. Great website, great customer service and very professional! "

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  • 4 / 5
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    I had a really great experience using your service. I hesitated at first because of the price, but it was such an efficient process and didn't have anything to do with insurance which was so helpful. The professional I spoke with was super kind and effective at getting this letter to me asap.

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  • 5 / 5
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    I give pettable a 5 stars because it was simple and easy. I was listened to and heard and thankfully got a certificate for my Ember to be a ESA.

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  • 5 / 5
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    the application was fast and easy and the therapist was easy to talk to on the phone.

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  • 5 / 5
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    Appreciate the service you provided. My rating is a solid 5 stars!!

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  • 5 / 5
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    The pettable team was able to connect me to a licensed therapist quickly and got an appointment in a day, I recommend their service for anyone in need of an ESA letter.

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  • 5 / 5
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    5 stars the process was smooth and super easy, and it helped me out greatly. Everyone who assisted me was incredibly nice and enjoyable to speak with. I would recommend this service and program to anyone who might need it, and should I need to re certify my loves I will definitely be in contact. Thank you for making the process smooth and easy, and making me feel comfortable with choosing your service over all others that offer the same service.Again, thank you for your professionalism, kindness and making the process easy and simple and the turnaround to get my letters was also super quick and easy again I give y'all 5 stars. Y'all are amazing!!!!!

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  • 5 / 5
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    I feel safe sharing my condition with them, the consultation with Christopher was really professional and helpful. After that, the process of getting a PSD letter is smooth and efficient!

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  • 5 / 5
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    I’d rate you a 5 star service. It was easy and manageable and I fully understand how and when you’d help. Great service!

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  • 5 / 5
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    I would definitely rate Pettable 5 stars! The process of applying was straightforward and easy, I was contacted fairly quickly, and my documentation was approved by my apartment complex! All in all, I would recommend Pettable to anyone and everyone. My cats are very thankful!

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  • 5 / 5
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    5 out of 5 stars for this ESA consultation. She listened attentively and empathetically. I would recommend anyone to use your service.

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  • 5 / 5
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    would definitely recommend to friends and family. I’m a college student so the fee concerned me a little, but after i spoke to someone over the phone I knew I’d be getting my moneys worth. with only $99 to renew a year, it beats having to pay those nasty pet fees for rentable living spaces- especially when your dear pet is a necessity for your well-being! the entire process was made quick and easy as a first time user. not only that but their entire team and staff were super resourceful and helped me with any issues i had. not only that but the process was crazy efficient, giving you your letter within a matter of time. loved you guys and will definitely be returning for a renewal.

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  • 5 / 5
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    5 stars, the process was really fast and help me to stay with my dog.

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  • 5 / 5
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    I give Pettable 5 stars! Pettable was very easy to work with. The licensed medical professional that they connected me with was super nice and helpful. She made sure I had everything I needed for my apartment complex issue. Everything was done within a day or two. They definitely make sure you are taken care of.

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  • 5 / 5
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    I was very happy with your service. It was a very easy, quick process with a great customer

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  • 5 / 5
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    I would give the experience 5 stars. The process was easy and everyone I interacted with was very kind and helpful. The timeline went as expected. I would recommend Pettable to others!

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  • 5 / 5
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    The experience was thorough but simple, and you provided all the information needed to make it a process that wasn't overwhelming in the slightest.

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  • 5 / 5
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    5. Because it was fast and easy to use.

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  • 5 / 5
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    I would give rate my Pettable experience 5 stars. The process was simply straight forward and only slightly timely. I am glad to have worked with your team to obtain my Riley's ESA letter.

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  • 5 / 5
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    5 stars. Very quick service.

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  • 5 / 5
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    5/5 stars. The team at Pettable was professional, attentive, and provided the services I needed in a timely fashion.

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  • 5 / 5
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    I would rate Petable a 5 stars! Quick and easy process, I was able to get my ESA letter within a couple days. No headache, and I've since recommended Pettable to many of my friends!

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  • 5 / 5
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    5 stars. Great experience thank you.

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  • 5 / 5
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    The platform and information available made it easy to navigate the system and choose the service that best suits your needs. I didn’t come with prior knowledge of this resource and found it easier than setting up for a

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  • 5 / 5
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    I rate Pettable a 5, they were very kind and it was a simple process. The wait around time was also very quick and any questions I had were answered quickly!

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  • 5 / 5
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    I would rate the service I received at Pettable a 5! Having a unique emotional service animal, I needed my fur babies while also living in fear they could be removed from me at any moment. Pettables legal resources and licensed professionals not only helped me through a tough time, but ensured I would have my ESA babies with me throughout it all. Dr. Joey Martin was amazing- I cant thank everyone enough!

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  • 5 / 5
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    "My experience with Pettable was very simple and easy to understand. I have always been nervous using online consultation but this really paid off and I am happy with how quickly it processed. I have been telling all of my friends who have pets about it. I would give to guys 5 stars easy!"

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  • 5 / 5
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    I would definitely rate pettable a 5 as the experience was easy to navigate and the therapist I worked with was very helpful.

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  • 5 / 5
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    I just moved to a new city and state that I had never been to before, and had no connections to at all. I was able to set up a 15 minute conversation with a therapist based on my schedule, and has the most wonderful talk with her. My cat Morrison and I are so thankfull for this service! Thank you Pettable!!

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  • 5 / 5
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    I give Pettable 5 stars. Wonderful experience I had reminders for my appointments. Everything was explained step by step and everything was explained to me again for my last appointment. The person who helped me out also had lots of patience because sometimes she had to repeat herself which I'm thankful for.

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  • 5 / 5
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    Thank you so much for your incredible service. On a scale from one to five stars, I would rate you guys at 5. The reason why is because: my ESA consultation was not only an incredibly compassionate experience, but was also super quick and easy and reliable. The therapist that I spoke to was very knowledgeable, kind, and informative for me to properly receive the care and the diagnosis that I needed. I was in the process of moving states, so my in-person therapist had to drop me, and I really needed help quickly.

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  • 5 / 5
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    My name is Zane Meeder and I would rate your company / customer service as a 5 out of 5. Thank you very much for your quick but concise communication throughout the entire process.

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  • 5 / 5
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    It was so easy to use and I was quickly connected with a counselor who asked thorough questions about my history. The whole process was way quicker than I thought. I signed up, had a phone interview the next day, and received my ESA letter the same day. I appreciate it so much.

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  • 5 / 5
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    5 stars! Very straightforward process.

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  • 5 / 5
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    My consultation went wonderfully, she was easy to speak with and made the experience overall very personable and comfortable.

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  • 5 / 5
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    "I would give my experience with Pettable a 5 star review ⭐️ I have not needed to reach out for anything of this kind before and was quite nervous, actually. The process on the Pettable site was very intuitive and easy to follow along. Setting up an appointment time was efficient, as my request was quite time sensitive. It was like a breath of fresh air speaking with counselor, Carlyss. She was so very helpful and empathetic and I received the ESA housing letting right after that. The whole process was quick and honestly, I left feeling quite empowered."

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  • 5 / 5
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    I would like to rate Pettable 5 out of 5 stars. Your service was extremely fast and efficient. I believe I received my letter within a week of submitting my application. My Pettable contact who sent me my letter was extremely kind and knowledgeable which made it easy to talk to them. I will recommend Pettable’s services to friends and family in the future.

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  • 4 / 5
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    The process was quick and easy, received my letters within a timely fashion. There were some bumps along the way but customer service was able to smooth them over pretty well!

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  • 5 / 5
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    I had a great experience with Pettable, so I would definitely give 5 stars. The social worker I spoke to was very kind and answered all my questions, and made it a quick and easy process to register my puppy, Cheddar to be an ESA. My building accepted the forms signed, so everything worked out great! Thanks again.

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  • 5 / 5
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    I had a great experience using Pettable. I was able to travel and live with my dog Prince who is a great and necessary family member. I felt heard and seen and the service was user friendly. I will definitely recommend to others. I give Pettable 5 stars.

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  • 5 / 5
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    5 stars easily!! It was extremely easy and not stressful, which I was worried about. I was needing to get this done for a long time, but couldn’t find a good company (until this one)!

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  • 5 / 5
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    5 Stars... Everything was simple & straight forward.

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  • 5 / 5
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    A questionnaire and a quick phone call was all it took for me to keep my dogs with me as I moved to a new apartment. I was very nervous about the whole thing, but Pettable made the process very easy for me! My furry friends are the best! Definitely 5 stars!

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  • 5 / 5
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    I would rate the service 5 stars. It was quick, communication was very clear and I'm so happy that I get to have my emotional support pup with me!

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  • 5 / 5
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    "I'd rate pettable a 10. Christopher was very helpful & knowledgeable. All my questions & concerns were answered. I was happy to have found this service & feel confident in the service your team will provide in the future should I ever need it."

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  • 5 / 5
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    I would rate my experience with Pettable a 5 out of 5. It was a very straightforward and easy process, my therapist was friendly and professional.

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  • 5 / 5
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    5/5 So relieving. The whole process was therapeutic in itself because I wanted my cat to have the official recognition of emotional support he deserves. I took my time answering the questions in the forms/docs that I was to answer before my scheduled appointment with my designated health professional, Lakia. It was as though I wrote a whole novel dedicated to my beloved Dominoe, which I am proud of. I ended up receiving my letter almost an hour before our scheduled time and we didn't have to discuss anything else. Having everything from my emotional connection with my pet and their impact on my health etc. in writing gave me so much clarity because I put care and attention into my responses. I was completely cleansed with gratitude when I got my letter promptly after submission. I feel like most people want to ensure they can live with their pet, I too was struggling to be accepted by landlords in my apartment search because I have a cat, however this service turned out to be more than just gaining a letter of certification. It personally helped me bond with my understanding of why I am so compassionately invested in my pet. Thank you Pettable.

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  • 4 / 5
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    . It was overall a smooth process but the process could have been more clearly explained when it came to knowing I needed to fill out more paperwork before virtually meeting with the doctor. Otherwise, I was really happy with the service and would definitely recommend it to others looking to get the ESA paperwork. It’s saved me money every month on pet rent and I didn’t even have to pay a deposit when I moved into my new paper.

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  • 5 / 5
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    The whole process was so quick and easy! I can now live in peace knowing I will always be able to find good quality housing for my dogs and I! I recommend Pettable to anyone who needs it!

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  • 5 / 5
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    I would rate Pettable a 5/5 any day! The web application took only a few minutes to complete, after which I had a quick chat with a licensed therapist who was very understanding about how much my pandemic kitty helps my mental health. I received the ESA letter by email promptly afterward, and my new apartment building accepted it right away. It's great to have my cat's contribution to my wellbeing be officially recognized.

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  • 5 / 5
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    I would rate my whole experience with Pettable as a solid 5 stars! My dog Juneau came into my life in the middle of a year of transition: I had recently lost my dog of 12 years, was in a long-distance relationship with my fiancee, working through my final year in graduate school, and struggling with pretty intense depression after some changes in medication. On top of all that, I had just accepted a new job and was preparing to move. Juneau is the sweetest, goofiest girl who loves every dog and person she's ever met, and she has improved my mental health in countless ways--but Rottweilers seemed to be restricted in every home I tried to rent. I was starting to lose hope and second-guess my decision to move when I discovered Pettable. The process of getting Juneau approved as my emotional support animal was streamlined, quick, and straightforward. Not only did the team at Pettable save me an enormous load of stress while finding housing, they saved me quite a bit of money! The move into my new home with Juneau was easier than I ever could have hoped, thanks to the wonderful therapist and administrative team at Pettable who worked with me. I can't say thanks enough to the entire Pettable team for providing such peace of mind and support through the entire process--we really are living our best life!

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  • 5 / 5
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    Definitely 5 stars! I had an amazing experience and would recommend!

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  • 5 / 5
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    "I would rate it 5 stars, it was an easy process and my therapist made me feel secure as to my disability and my need for my dogs to be by my side at all times as they make my disability process a lot easier. The process was quick and very self explanatory, and I love the option to renew through Pettable which puts me at ease that I will always have an ESA letter whenever I need it. "

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  • 5 / 5
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    I would rate Pettable as a 4 our of 5 stars. I valued the support I received and the promptness of the services I requested. Pettable helped make my transition to a new area seamless and reduced my anxiety levels significantly. Scheduling the appointment and figuring out when and where to start the session was a tad bit confusing; however, the support I received was absolutely stellar.

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  • 5 / 5
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    I would rate it 5 out of 5 stars. I liked how quick the service was. Everything was laid out super simple and well organized. Thank you pettable!!

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  • 5 / 5
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    5 because you guys show true care for your patients

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  • 5 / 5
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    it was quick and easy. The physician answered questions and gave guidance on what the process was moving forward which alleviated any confusion or hesitations.

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  • 5 / 5
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    The process was simple and quick. Even when I hit a snag, customer service was extremely responsive. Now I can take my baby anywhere to help me navigate through everyday experiences. Thank you so much!

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  • 5 / 5
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    I would rate a 5 star because this company was very helpful with the process and even afterwards when I reached out, I was able to talk to the people I was working with the whole time.

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  • 5 / 5
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    I would rate Pettable as a 4 our of 5 stars. I valued the support I received and the promptness of the services I requested. Pettable helped make my transition to a new area seamless and reduced my anxiety levels significantly. Scheduling the appointment and figuring out when and where to start the session was a tad bit confusing; however, the support I received was absolutely stellar.

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  • 5 / 5
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    I would rate the service 4 stars. Overall, I had a great experience. It took a bit longer than 48 hours to get the letter needed for my landlord from my provider, which is why I didn't give a perfect rating. But overall, I am highly satisfied with the service and would use Pettable again.

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  • 4 / 5
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    I would rate it a 4/5. The process was easy, the counselor that wrote my letter was very nice and got me the letter quickly. My 1 star reduction is the price and that the letter is only good for 1 year. The letter lasts 1 year which means if I were to need another one next year I would have to repay the fees and go through the process all over again.

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  • 5 / 5
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    I rate Pettable 5 stars. The process to sign up and schedule an appointment was simple. There was a lot of availability to choose from as far as dates and times to make my appointment. I like that you can schedule evening or weekend appointments because during the day can be difficult if you are at work. When I spoke with the doctor, she was so kind and warm hearted. I felt extremely comfortable speaking with her. From start to finish, everything was great!

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  • 5 / 5
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    5 stars, easy process, very friendly and understanding staff as well. I had no issues at all and Daniel was quick to type up my ESA letter for me!

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  • 5 / 5
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    I would give Pettable five stars. The process was quick and simple and the ability to speak to a professional about my health helped me to gain insight into myself and my behavior. It even helped to push me into seeking continuous and consistent treatment for my mental health. I'll definitely be recommending Pettable to friends and family who may benefit from the services provided.

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  • 5 / 5
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    Rate this 5 stars for sure. The process was easy and the doctor has her own practice if I wanted to go to her in person for further appointments. I am so glad I got this ESA letter for my purrbox Marshmellow. I would 100% recommend.

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  • 5 / 5
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    5/5 - Pettable was fast, easy and stress free! It was easy to sign up and apply for my dog’s needed ESA letter. I was connected with a therapist at a time that worked for me. I received my letter within 24 hours and have no complaints about the customer service! Would highly recommend.

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  • 5 / 5
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    Definitely 5 stars ⭐️⭐️⭐️⭐️⭐️ Easy fast process!

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  • 4 / 5
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    I would rate a 4/5 only because of the time it takes and the extra fees. Other than that, the therapist is very kind and very helpful through the process.

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  • 5 / 5
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    5 Stars! Your service provided me and my dog exactly what we needed, so thank you for that!

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  • 5 / 5
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    I would definitely give Pettable a full 5 stars! The whole team is great and responsive, and the process is easy and fast. I have never gotten an animal registered so I was worried it might be hard or take a long time but it was simple and fast.

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  • 5 / 5
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    I would rate my experience with Pettable 5 stars! The process was quick and easy and I felt listened to by the counselor I had a consultation with. I received my letter and was able to submit it to my landlord with no issues.

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  • 5 / 5
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    I would rate Pettable a 5 because the assistance I received for swift and effective. Thanks Pettable for all your help!!

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  • 5 / 5
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    I would definitely give pettable 5 stars. They did everything they said they would and in the time they said they’d do it. The letter written was professional and it was excepted. There’s an actual physiatrist who calls and asks questions about mental health and why I would need an emotional support animal. Highly recommended.

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  • 5 / 5
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    On a scale of 1 to 5, I would say a 5! It was a wonderful experience with fast service!

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  • 5 / 5
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    I would rate a 5 due to the easy process and how fast the process was!

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  • 4 / 5
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    I would rate it a 4/5 stars! Everything went smoothly and the process was fairly straightforward. I only rate it a 4/5 just because the provider I spoke with didn’t seem so enthusiastic or interested in speaking with me. Other than that, everything was great!

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  • 5 / 5
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    I would definitely rate Pettable a 5!

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  • 4 / 5
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    4/5 great reviews online very user friendly website and responsive customer service team. My letter was super professional and once I was able to have my session, very timely.

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  • 5 / 5
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    5 stars! The phone consultation was quick and easy and I was able to take my dog with me to my new apartment. Very happy with Pettable and will definitely use in the future if needed.

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  • 5 / 5
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    Five stars!! Easy to talk with and quick turn around time. Thank you Pettable!

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  • 5 / 5
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    ⭐️⭐️⭐️⭐️⭐️ 5 stars. It was so user friendly. My therapist was so kind. And it was fast.

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  • 5 / 5
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    Definitely 5 stars. Thank you for helping me out ! Having the meeting with your consult and being able to bring my pup to my new apartment has saved me a lot of stress. Thank you !

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  • 5 / 5
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    5 stars! Easy and fast to apply and receive ESA letter.

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  • 5 / 5
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    I would give Pettable 5 stars any day. To start, it is extremely affordable. I think it was maybe around $150, whereas a pet deposit was $300 or more. It was also a painless, easy process. You literally just go online, answer some questions, then schedule with your therapist. It's super quick, too! My therapist was great and took less than 30 minutes! He made me feel heard, seen, and even offered advice on where I could seek in person counseling in my area if I chose! My letter was a little late getting to me, but the Pettable team took care of me and had the issue resolved in less than an hour!

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  • 5 / 5
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    5/5 quick and convenient!

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  • 5 / 5
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    5 stars!! The process was very quick and easy and relatively affordable. I was able to complete the call while on break at work as it was very short and straight to the point.

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  • 5 / 5
    Edit Flag

    Hello, I would like to thank Pettable and Tasha Holland- Kornegay for their organization. You all made it possible for me to bring my sweet fur baby into my new home. My pet is far more than a pet, he is like my baby and I appreciate you all for solidifying and validating how necessary it is for me to take him with me. Pettable allows you the opportunity to be interviewed and counseled by a real doctor, who sees the need and then intercedes for you with a certified opinion. I appreciate you and I cannot wait for my next step as I know I can take my baby with me wherever I go.

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