Customer reviews
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5, the experience was prompt and felt genuine.
Review of , following an experience of by LINDA L. *
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I’d rate Pet Table 5 stars. I was able to get all of the paperwork i needed very quickly in order to keep my dog with me during a move. My dog means the world to me and is a crutch I lean on during stressful times and I don’t know what I’d do without him by my side! Pet Table was great to work with when my leasing company asked for additional paperwork out of the blue and the mental health professional was also so helpful and prompt in returning the paperwork. Overall, this was a great experience that I wish I’d have known about sooner!
Review of , following an experience of by GREG W. *
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You’re always quick to respond and helpful every step of the way.
Review of , following an experience of by BRET C. *
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It was super fast and easy and I had no issues getting approved by my apartment. I would definitely recommend it to my friends!
Review of , following an experience of by MONSERRAT W. *
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It was really easy to use and super convenient. I got what I needed very quickly. I would definitely be using this service again. Thank you for making it easy for me and my pet. ❤️
Review of , following an experience of by GIOVANI M. *
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The clinician I spoke to was lovely and prompt, and I had no issues with my ESA letter and my landlord.
Review of , following an experience of by MICAH M. *
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It was an easy process from the start, which is why I chose Pettable to begin with. Every person I spoke with was friendly, I was connected with a mental health professional quickly, and it was a breeze getting my ESA letter from her.
Review of , following an experience of by KAMILLE N. *
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Sorry for the delay on my end! My experience with Pettable was fantastic - definitely worth a 5-star review. I recently adopted a Chow Chow from a rescue because I was dealing with pandemic-related depression and anxiety. Due to breed prejudices, it can be difficult to find landlords and management companies that allow Chow Chows to live in apartments, even if the dogs have good temperaments. Now that my dog has her ESA certification, we're both protected by California state law, and we can thankfully live our lives together without fear of future interference from breed restrictions. The Pettable process was incredibly smooth, and I felt supported throughout!
Review of , following an experience of by EARLINE M. *
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5 stars for the quick and simple process! Nothing beats the peace of mind of being able to keep our beloved doggo with us at our new home!
Review of , following an experience of by KARL L. *
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I love my animals and working with Pettable made it easier to find a safe, affordable place to live in my new town.
Review of , following an experience of by JOSIAH M. *
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ESA was great! They made the first-time process easy. This was during a stressful time when I was finding a new apartment with my recently adopted, sweet support dog.
Review of , following an experience of by ADA M. *
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The experience was quick and easy but a little pricey. I appreciate you reaching out to me!
Review of , following an experience of by RHETT J. *
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I had difficulty getting my letter quickly when I paid extra to expedite. But after that I had a professional letter sent to me from a multi-liscensed health professional. The letter worked allowed my cat to stay with me for free at my apartment with a no pets policy.
Review of , following an experience of by BERNEICE C. *
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Everything was quick and easy and I appreciated the therapist I worked with.
Review of , following an experience of by MINNIE K. *
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I would rate Pettable at 5 stars due to the ease and comfortability that both the service and the therapists offer when going through the ESA process. It made the worry of getting safe housing for myself and my ESAs a lot better.
Review of , following an experience of by CAROLINA N. *
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The service is quick and effective but my experience on the phone and with the resulting letter was a little impersonal/made assumptions. The letter works though so that’s what’s important!
Review of , following an experience of by ROSSIE R. *
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5 stars—definitely. 😊
Review of , following an experience of by MARCELLA S. *
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It was quick and easy. Not a lot if back and forth :)
Review of , following an experience of by JADE F. *
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5 stars
Review of , following an experience of by DILLAN K. *
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My experience with Pettable has been helpful and convenient for my crazy work schedule. I’d rate pettable 5 out of 5 stars Alisha was extremely kind and easy to work with. I appreciate all that she has done to fulfill my ESA documentation needs.
Review of , following an experience of by TESS A. *
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Pettable was a quick and easy process to be assigned with an ESA, I needed this as my dog helps me with my mental illness and I live more happily and comfortably when I’m with her. My therapist was respectful and let me explain my problems to him and then helped me a little with them. My apartment complex accepted the letter quickly and I had no problems!
Review of , following an experience of by GENE M. *
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I had a smooth experience using Pettable. My licensed professional was kind, courteous, and the entire service from beginning to end came with great customer support.
Review of , following an experience of by HANK S. *
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Pettable was a great, quick, and painless experience. I would rate them 5 stars for their great and fast service. It was everything I hoped for.
Review of , following an experience of by SHYANNE H. *
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I had a great experience with pettable!
Review of , following an experience of by ALIYAH F. *
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I was assigned Christopher and he answered every question I had with the process and even explained some things that I didn't even think about. I was concerned about the pet screening company being used for my apartment because of the reviews online and Christopher let me know he had heard of them many times and to not worry because he has worked with them too. When I submitted my ESA letter to the pet screening company they needed extra documentation from Christopher and he was right on it and got me approved that same day. I recommend Pettable to friends anytime ESA comes up in a conversation.
Review of , following an experience of by EBONY B. *
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5 stars!
Review of , following an experience of by CLEVE R. *
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I highly recommend using pettable. The team is easy to contact and very fast with responses. Also we received our documents in a timely manner. Very satisfied with the service and the team!
Review of , following an experience of by KRISTIAN L. *
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Thank you so much pettable 5 out of 5 a licensed therapist in my town called me the next day and I had my ESA letter that afternoon. Life changing service for me and my two support cats!
Review of , following an experience of by CORNELIUS D. *
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I thoigh the process was pretty easy, expectations were a little inconsistent, but the process moved fast enough and there was consistent contact throughout the process.
Review of , following an experience of by IRMA K. *
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Quick, responsive, and effective service. Very pleased with pettable
Review of , following an experience of by DAVE K. *
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You guys were able to provide us our emotional support paperwork super fast! The doctor was extremely nice, and the website was easy to navigate!
Review of , following an experience of by CASIMIR W. *
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Everything was done quickly and the therapist was great to talk to.
Review of , following an experience of by ANIBAL C. *
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The Pettable team was quick to help me set up the first meeting and it was an enlightening session. It was my first therapy session ever and Jordan was a pleasure to talk to.
Review of , following an experience of by BAYLEE C. *
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It helped me be able to still live with my sweet angel dog, and that keeps me sane! I would definitely recommend this to someone looking to register their animal. Everyone was super nice and super helpful!
Review of , following an experience of by INES N. *
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My experience with pettable was fast and easy! The letter was exactly what I needed. Spencer and I couldn’t be more happy!
Review of , following an experience of by LILLA S. *
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I was in a desperate situation that most pet owners have faced at one point or another- my landlord told me I would have to get rid of my dog or move out. That was an impossible choice as I needed a home but I also needed my dog who is so much more than a pet for me. My 9-year-old American Staffordshire Terrier named Tuesday has gotten me through so many hard times and continues to help me with everyday stress and anxiety. When I reached out to Pettable to officially get the proper paperwork to call Tuesday my ESA, I was not only given the help I needed but I was given it so quickly. Once I filed out the paperwork, I was connected with a doctor who not only responded to my emails the same day but called me the same day to go over everything that I needed to make sure I had my needs met since I was in a timely situation. Thanks to Pettable I still have my home and my dog!
Review of , following an experience of by ANAHI B. *
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The service was very quick and the therapist I was matched to was very helpful and very kind. She was even able to get me an appointment same day (within an hour of her contacting me!) I have already recommended the service to others.
Review of , following an experience of by ELIJAH F. *
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You guys were amazing!
Review of , following an experience of by KATELYN H. *
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I rate a 5!
Review of , following an experience of by ANGIE W. *
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The therapist that I spoke with was extremely helpful, kind, and understanding. I felt that the session was meaningful and helpful and my apartment complex accepted the ESA letter immediately. Thank you Pettable!
Review of , following an experience of by MARQUISE S. *
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They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us. Most of all they allowed me to keep my cats Mew and Espurr. When my new landlord said I couldn’t have them, but we needed each other. Now they are protected, and can live in their apartment with me. Thank you.
Review of , following an experience of by WALDO B. *
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Their website is so easy to navigate and the service is great. Within a week I was able to set my phone interview with a professional in my area, and had my letter within 48 hours. Quick, easy and friendly!
Review of , following an experience of by HERMINIO A. *
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Pettable is an amazing resource. Having my dog in my apartment has been so good for my mental and emotional health, and also it’s saving me money every single month. Will definitely use again and highly recommend!
Review of , following an experience of by MAGDALEN H. *
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The service was prompt, efficient and eased my worries about traveling with my dog.
Review of , following an experience of by MARILOU K. *
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The appointment was very easy to make. I appreciated the many reminders & punctuality of the providers, too.
Review of , following an experience of by LAVADA P. *
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I would give my experience 10000/5 stars! I have already recommended your company to another friend. It was a straightforward no gimmicks service, and the doctor was genuinely concerned. My new rescue cat Marston really appreciates that he is able to live with me now! I travel with him and take him on daily walks around the University of Cincinnati’s campus.
Review of , following an experience of by MATILDA R. *
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I would rate my experience a 5. I thought the entire process was incredibly smooth and easy to use. I've been able to use my ESA letter multiple times now with no issues and I am very grateful for role that Pettable played in that.
Review of , following an experience of by ADALINE W. *
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The entire process was quick and easy!
Review of , following an experience of by ARI K. *
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Everything went smooth, but the turn around time was a little on the slower side than I thought it would be. Would recommend to others though.
Review of , following an experience of by DEMETRIUS B. *
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Process was easy. Therapist called me. Unfortunately I missed her phone call but was able to send her via email requested information. I had my ESA letter within that day. I live in a dog free building and was easily approved to bring my puppy home that weekend because of my ESA letter. Thank you Pettable!!!!
Review of , following an experience of by HAYLEY E. *
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I’d rate Pettable with 5 stars! It was very easy to use, easy to fill out all my information regarding me and my pup, very quick. I loved the fact that nothing about the website was complicated, did not require any help, very straight to the point. My consultation alone was very easy, had to fill out information about myself, it was about 20-30 minutes, but very direct. A stress free experience, would definitely recommend to anyone with a pup that needs to register their furry friend as an ESA!
Review of , following an experience of by FREIDA M. *
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The process was incredibly easy and quick; I was able to obtain the letter a day after booking my appointment, which I am so grateful for! I would use Pettable again and highly recommend.
Review of , following an experience of by RASHEED F. *
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It was a positive experience from start to finish! I actually engaged with multiple companies offering ESA letters before choosing Pettable and I will say I went with them because their response was the most straight forward and friendly, removing the anxiety I might’ve had around a consultation. My consultation was easy to schedule and the professional I was linked with was actually quite lovely I would’ve loved to have her as an ongoing therapist I felt heard and at no point was I made to feel guilty or like a sham for requesting ESA status for my puppy Poppy, who will continue on to be therapy dog trained because it’s a fit for her temperament and mine! Thank you!
Review of , following an experience of by STEVIE B. *
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I had a great experience. It was fast yet thorough, and I knew I had an expert who was qualified to prescribe an ESA Letter. It was reassuring to know that I could have help if my apartment complex tried to deny it, but thankfully there were no issues. Thanks Pettable!
Review of , following an experience of by EDGARDO L. *
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The process was fast and easy and thorough. Bash was made an ESA in less than a day and I have felt so much better since having my ESA in my life.
Review of , following an experience of by BERT S. *
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I would highly recommend Pettable for their ESA services! It was easy to apply and the physician was through in the process. I obtained a letter for my landlord and one for travel for all 3 of my dogs. The letters worked perfectly and I wasn't hassled or harassed when presented. In fact, the establishments we're already familiar with Pettable and they found them to be a reputable company. I'm certain that anyone else would find the same experience should they choose to get their pets ESA certified through Pettable.
Review of , following an experience of by DASIA S. *
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I would rate Pettable 4 out of 5 stars. I paid for an expedited letter for my 2 cats and 2 dogs. My ESA letter was not completed within 24 hours, but I was granted a refund for this service due to the inconvenience. I really appreciated that Pettable was able to make the situation right from a customer service perspective. My letter was accepted by the rental company I was seeking to use.
Review of , following an experience of by DARBY B. *
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The letters work, the process is super smooth, and the therapists are insightful and helpful.
Review of , following an experience of by NAOMI K. *
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I was getting ready to move to a new place and had anxiety about bringing my two cats paying outrageous fees. I had thought about making them ESA before and never made the time for it and finally researched Pettable. I was blown away by the great feedback so I figured it was worth a try. I have to admit I was slightly nervous to get on the phone with a professional, but it was honestly like talking to a friend on the phone. The whole process was simple and easy. The whole company makes it very easy to get an ESA letter for whatever your needs may be- living or traveling in as fast as you need it. They also tailor the letter specifically to you, it’s nothing generic. Everyone is friendly in the process and actually give you grace. I had an ESA letter for both of my animals within an hour of getting off the phone and my living situation approved it with no issues or fees. They include license numbers from real professionals- no scams no problems. I have already recommended pettable to friends and would have no problem recommending pettable to anyone in need.
Review of , following an experience of by AGUSTINA B. *
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Super easy process and my therapist was very helpful, responsive, and understanding. She worked with my individual situation and made the process as smooth as possible and quick! Thanks to her I now have my best friend with me with no worries about my rental agreement!
Review of , following an experience of by LELAND G. *
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I spoke with many experts under my insurance plan and all of them declined to assist. I would have saved months of headache if I had used Pettable from the beginning
Review of , following an experience of by ABBIGAIL W. *
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I had a wonderful experience. It went very smooth, and my school said it was one of the best ESA letters they have received!
Review of , following an experience of by THAD C. *
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I would rate you guys a 5/5 stars! My process went by very quickly and i got my pet registered in just 2 days
Review of , following an experience of by ERIKA P. *
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I give Pettable no 5, but 10 stars! All the process was very smooth and easy. Your fees worth every penny. I’m very grateful for Pettable’s team support.
Review of , following an experience of by EVERETT W. *
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The process was fast and easy
Review of , following an experience of by BRANT B. *
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Using Pettable was the best experience. The entire process is straightforward, quick, and my ESAs are happy that I’m happy. I would absolutely rate my experience as 5 out of 5 stars. Best customer service and my new go-to ESA company.
Review of , following an experience of by JONAS W. *
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Everyone was so helpful and the process was so quick and painless. You didn’t have to jump through a ton of hoops to get the help you need verifying your ESA!
Review of , following an experience of by JORGE C. *
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Service was great and really compassionate. Thank you so much.
Review of , following an experience of by PALMA T. *
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5 stars! Fast, effective, and everything was explained crystal clear. I'm going to recommend Pettable to everyone from now on!
Review of , following an experience of by KELSIE K. *
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I would hands down give Pettable 5 out of 5 stars. The care, communication, and service I received were top notch and I had no issues with my pets’ ESA letters. I have already recommended Pettable to a work colleague and would not hesitate to recommend to anyone else in need of ESA documentation. I would definitely use their services again. Thank you for your help Pettable team!
Review of , following an experience of by FELIX G. *
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I would rate Pettable a 5! Quick and easy set up for appointments. Great interaction with the counselor and fast receipt of my letter! :)
Review of , following an experience of by ALVINA C. *
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I would definitely rate Pettable a High 5! If I could rate a thousand I definitely would! The service was so quick and they reached out to me every second of the way to help me with getting my ESA Letter! Thank you so much Pettable!
Review of , following an experience of by CURT R. *
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I appreciated actually talking with a therapist over the phone instead of simply filling out a questionnaire. It felt like there was a more personal connection. Makes me think that if I need help there will be an actual person there to assist me.
Review of , following an experience of by ELINORE B. *
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I so appreciate Tracy's help and understanding. I'm sorry to say I had to put my sugar down due to her little body and heart shutting down. I am searching for a new furbaby
Review of , following an experience of by ALLIE C. *
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Working with Pettable was super easy! I was intimidated by the process but once I started with Pettable and their customer service team, they put my doubts at ease. I always received quick responses to my questions and the therapist I worked with was great! I had my letter in a day. I highly recommend them :)
Review of , following an experience of by GUY M. *
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I would absolutely give a rating of 5 stars! Pettable was so wonderful to work with and the process was so efficient and easy to understand. My cats are enjoying our new place so much and I’m enjoying life with them :)
Review of , following an experience of by AMIR T. *
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I would rate Pettable 5 stars!🌟🌟🌟🌟🌟It was fast and I was able to renew my ESA letter I received from my previous psychiatrist. I’m glad because of insurance changes I wasn’t able to go back to my previous psychiatrist. This was affordable t
Review of , following an experience of by GIANNI C. *
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I would rate a 5. The process was easy and because there were cancellations I was able to talk to a therapist sooner rather than later!
Review of , following an experience of by ADDIE B. *
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The process to sign up for appointments and the interview portion was easy and accessible.
Review of , following an experience of by KIEL L. *
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I would rate Pettable 5 stars! I received a response super fast and did my interview with Christopher within a few days of applying. My landlord accepted my letter without any questions and I now have a super sweet, rescued friend.
Review of , following an experience of by VALENTINE M. *
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Pettable worked wonderfully for me. The provider that Pettable connected me with was amazing, our first consultation was quick and easy while still showing care and consideration, and the second appointment was even easier. My letter was accepted by my apartment complex with literally no questions asked, provided to me on a professional letterhead with all licensing information included. Overall extremely simple and the easiest way to deal with pet limitations.
Review of , following an experience of by NICOLA H. *
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Pettable made the process very easy and my appointment with the psychologist also went extremely smoothly. Best of all Maki, my PSD was able to travel comfortably with me on my last flight.
Review of , following an experience of by ANASTACIO P. *
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5-stars, everything was extreme stream line and thorough. Didn’t seem sketch or fake at all, extremely professional overall.
Review of , following an experience of by TYRELL C. *
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I loved using Pettable! It was very easy to get an appointment and the therapist was wonderful. I will be back to renew my ESA Harley in the future!
Review of , following an experience of by THERON H. *
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The service was easy to use. Everyone was knowledgeable and seemed to genuinely care about my needs. The therapist was kind, patient and understanding. The service itself was exceptionally fast and I had my letter within the same day as my consultation. I appreciate this service so much!
Review of , following an experience of by ESTRELLA M. *
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The process was straight forward and I appreciate the care from Laurie Schoffstall. Pettable helped connect my partner and I with our new cat who gets all the love he deserves!
Review of , following an experience of by SHANY B. *
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Everything goes smoothly, quickly and very effectively. Thank you and have a great weekend!
Review of , following an experience of by CHAZ M. *
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I would definitely rate you guys a 5 out 5! Before i had found pettable i had a bad experience with an different online website for an ESA letter. They didn’t have a great customer service or staff. Pettable was more than out-going when helping me and made sure i understood everything about my letter and other things. My provider was amazing and very flexible. I would definitely recommend Pettable to my friends and family and use them again!
Review of , following an experience of by FAE A. *
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It was awesome, I would rate it a 5 because it was super easy and the rep was very professional throughout the whole process as well and was super quick to respond when I needed an additional letter.
Review of , following an experience of by AFTON P. *
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Had an amazing experience. Everything was easy and quick. My therapist was kind and easy to talk to and I got my letter within the hour of finishing my last session. Highly recommend pettable!
Review of , following an experience of by FREDA B. *
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The ease of the process and the level of customer service you all provide is amazing! I have recommended Pettable to several friends and family members.
Review of , following an experience of by URIAH S. *
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I am extremely happy with your service and so grateful to have an esa letter for Axel and I.
Review of , following an experience of by CLARK L. *
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Your service was amazing and helped me and Leelah so much! I’ll attach a picture of Leelah being so studious! 😄
Review of , following an experience of by ODA H. *
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I am so happy I was able to get my an esa letter for my kitten! Pettable was so easy to use. I process was quick and efficient. I also need some help afterwards. Everytime I called they were very helpful. I would definitely recommend pettable!
Review of , following an experience of by TRISTIN C. *
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Thank you for reaching out! If I could I’d give it a 10! It was so quick and easy! The SW Whitney that I worked with was amazing! My apartment complex needed a form filled out and she has it filled out for me over 4th of July holiday weekend! She also made me feel that this was a judgement free zone! I would highly recommend! Thank you for following up it shows you guys really appreciate your customers!
Review of , following an experience of by AMIYA K. *
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Pettable was super easy to use and provides stress free service! Will continue to keep using them!
Review of , following an experience of by FEDERICO H. *
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My experience with Pettable was amazing! I really loved my therapist I was paired with. Vanessa did an incredible job communicating with me throughout the entire process. My appointment with her went smooth, her letter was professional and she walked me through step by step what to expect and was there to answer all my questions. She was very attentive and flexible. I would 100% work with her again, and actually plan on requesting her next year when I have to renew my ESA. Pettable made the process very quick and easy. The customer service was excellent and the turn around time was very speedy. I had zero issues with my ESA approval at my apartment. My letter was impressive to say the least. It was thorough, well written and covered all the bases. I am so glad I chose Pettable and will be using them again in the future! Thank you!
Review of , following an experience of by BELLE T. *
*Pseudonymized data at the request of the author
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It went really well. Thank you so much. 5 out 5 .
Review of , following an experience of by JALYN H. *
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I found the service easy, fast, and reliable! I felt confident using Pettable and received updates along the way that made sure I knew where I was in the process. Thank you so much!
Review of , following an experience of by DAREN B. *
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I would rate my experience with 5 stars. Tracy was SO helpful, my consultation with her went so smoothly and she was extremely reassuring and kind. She also helped me when my landlord wouldn’t accept the letter. I will definitely be choosing Pettable again.
Review of , following an experience of by BETHEL J. *
*Pseudonymized data at the request of the author
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