Customer reviews
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My experience with Pettable was nothing short of fantastic. We were able to completely discuss the benefits of our animal family members and truly be heard about their benefits. I received the ESA letter a couple days after my consult and it has been smooth sailing since. Our new landlord accepted the ESA so we don't have to deal with pet deposits or pet rent.
Review of , following an experience of by ZACHERY D. *
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I would rate my experience as a 5/5! It was a very easy going experience, with very positive vibes. There was no judgment in the experience and was very excited about the news of being expected. I’ll attach a photo of my dogs!
Review of , following an experience of by JOHNNY H. *
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I'd probably rate you guys like a 5 for response time and customer service, and maybe like a 3.5 for pricing 😅 I absolutely loved that I was able to get a consultation and letter so quickly, and felt like my privacy was handled well. Although, it was a little pricey for me, though I suppose it compares to the typical three visits you'd need with a regular therapist to get a letter. So, overall, I am happy. Thanks so much for reaching out! That's a picture of me and my Lucky Dog. He's a cuddle bug, and loves snoozin' as much as I do.
Review of , following an experience of by VINCE S. *
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Very easy to use & the process was quick. I also appreciate that your company is willing to refund users if their letter doesn’t work. I’ll definitely be recommending Pettable in the future!
Review of , following an experience of by ALTHEA B. *
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"I would rate the service 5 stars. Through Pettable, I was quickly connected with a therapist who worked around my schedule to hold a phone appointment. Upon receiving the ESA letter, my landlord had some questions and wanted to verify the medical documentation. My therapist handled everything very promptly, and I was pleased with how professional the service was. I did not find any issues using Pettable at all, and would definitely recommend this service to anyone who was interested in acquiring an ESA letter for their pet. "
Review of , following an experience of by SIBYL R. *
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I would definitely rate your services a 5 out of 5! The process was extremely fast and simple. I had my letter that night, and I am extremely happy with the outcome.
Review of , following an experience of by SYLVESTER L. *
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"I rate Pettable with 5 stars. My experience with them was very easy. They were very personable and made the effort to talk with me quickly. I appreciated the doctor I talked to understood the importance of keeping my pet and our emotional bond. I also appreciated the transparency in their team and I knew exactly who worked for Pettable and who I was speaking with. The letter and service I got was wonderful. I am thankful for the time they spent on trying to help me and being clear about everything. I really recommend Pettable to anyone looking for reliable experience in getting an legitimate ESA."
Review of , following an experience of by RUSS B. *
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Definitely 5 stars I loved the experience I had and it was definitely worth the money and would definitely recommend to some of my friends that are struggling to find an affordable ESA Letter. The process was very easy and the consultant was extremely polite and professional.
Review of , following an experience of by NESTOR K. *
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The person I spoke with was knowledgeable, helpful, and friendly. And the process was very efficient.
Review of , following an experience of by EVERARDO B. *
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"I have Ivy, a 7-month-old Cavalier King Charles Spaniel – and she is the sweetest! I wanted to make sure that she would always be able to be with me, as she helped me to overcome the biggest struggle in my life. I searched around a bit for options to purchase an ESA letter, but ultimately landed on Pettable based on the reviews and turnaround time. And I'm so glad I did! The website was very intuitive with a seamless user experience guiding me to which type of ESA letter would work best for me. Within a day I was matched with Lea who had an available appointment to call me the next day to discuss my mental-health and understand how Ivy helps me. The day after that, I received the final letter in my inbox. All together the process took 3 days and was extremely easy."
Review of , following an experience of by CHRIS M. *
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Pettable was quick and easy. I highly recommend this to anyone. The therapist who spoke to me went above and beyond to make me feel comfortable. 10/10!
Review of , following an experience of by AYANA B. *
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I would rate 5 stars! The process of getting my letter was smooth, easy, and streamlined. Thank you for making the process so easy for me!
Review of , following an experience of by ALVINA S. *
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Definitely 5 stars. Wonderful service and easy to use.
Review of , following an experience of by VITO P. *
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I would rate this service 5 stars! Response time was almost instant after placing my order. My therapist reached out via email and we were able to set up a telephone appointment for the same day. During the this conversation I was asked several questions but also given ample time to tell my story and talk about my pet. I felt genuine concern and empathy from me therapist. My ESA letter arrived within 48 hours. A very smooth process.
Review of , following an experience of by WAYNE L. *
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I rate pettable 5/5! I finally found someone who made me feel heard about why I need my dogs. I am a thyroid cancer patient and without needed a dog that does a service, my dogs help me with all the other issues that come with the disease; anxiety, depression, insomnia, etc. With my huge scar, a lot of people like to stare.. with my dog, I feel safer and calmer while in a social setting being “watched”.
Review of , following an experience of by DEJAH B. *
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I loved the program. The lady I talked to was so friendly and helpful! I will definitely go threw pettable again! Finn an Laylah in the photo
Review of , following an experience of by ALBERTO H. *
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Definitely a 5/5 Pettable made everything very smooth and easy. I am very thankful that I was able to get my dobie to live with me in my apartment. The lady I had spoken to on the phone was absolutely amazing as well.
Review of , following an experience of by EVERARDO Q. *
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I sincerely thank Pettable for blessing me with the chance to have my baby with me at all times. I wasn’t allowed to have pets at my housing complex and with letter it made it possible for me to keep my bestfriend. The process was quick and easy. I recommend using pettable for anyone in need of an ESA document. Thank you so much for your fast and effective services I have already shared your website with friends of mine if they ever find themselves in need.
Review of , following an experience of by SHANNY S. *
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So helpful and fast!
Review of , following an experience of by CARLOTTA V. *
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Hi! I would give Pettable 5 stars!
Review of , following an experience of by BENNY C. *
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5 stars for sure! The professional I spoke with made me feel at ease, and made the process so simple while really hearing my experience and how my furbabies support my everyday wellbeing. This is Aspen and Aldo living their best lives at the Grand Canyon!
Review of , following an experience of by KEARA R. *
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The service was a 5! Forms online were simple to fill out and I was able to connect with a therapist very quickly. The therapist was very professional and even gave me some outside sources to look for if I needed more help!
Review of , following an experience of by ANDREW S. *
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I would rate 5/5! The process was very easy for me and i received my esa quickly. I would recommend to anyone looking to register their pets!
Review of , following an experience of by TERRILL H. *
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I would definitely give 5 stars! The customer service was great and they were super quick and helpful, the best service i’ve experienced with esa!
Review of , following an experience of by AMY W. *
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5 out of 5! This process was not only easy, but my doctor was so wonderful and kind. She really cared about my mental health and it made me feel valued. I know that with Pettable I am in good hands, and there are real people that are there on the other end of the phone.
Review of , following an experience of by DOCK R. *
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Super fast and professional service. Highly recommend!
Review of , following an experience of by MARCELLUS R. *
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I would rate my experience 5 stars. The turnaround was super fast and it was super easy to receive my ESA! I researched other companies but this one was by far the best and had the best customer service. I would recommend this company to anyone!
Review of , following an experience of by HARRISON K. *
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Your company is a life saver. Life was stressful enough before being kicked out of our rental during a housing crisis, and finding that nearly every rental doesn't allow animals. We thought we were going to lose our babies, after already dealing with losing our home. It was unthinkable. For a reasonable price, Pettable gave me an hour-long session with Kara and a magical piece of paper that let me keep my family together. Kara was kind, empathetic, and professional. She provided support and advice beyond what I had paid for. I would recommend this service to anyone with animals who finds life to be difficult to bear in these difficult times. Pettable cared in a time when it feels like few others do.
Review of , following an experience of by JENSEN H. *
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I would give Pettable 5 Doggy Paws (Stars) they were very prompt and professional! I would definitely recommend this to anyone needing an ESA letter! It was approved through my apartment manager! We have not gotten our dog yet but we are picking him up May 1st!
Review of , following an experience of by HEATH P. *
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I’d give Pettable 5 stars. The turnaround time on me getting a call from a licensed clinician in my state was within 24 hours, and I had the letter itself within 36 hours from my initial request for services. That is amazing service!
Review of , following an experience of by FLORIDA B. *
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I rate Pettable a 10/10! Super easy process and the counselor that I was connected with was awesome. I will definitely recommend this service to everyone that I know! Thanks Pettable!!!
Review of , following an experience of by KARI R. *
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The entire process was simple from start to finish. The psychologist I was connected with was friendly, understanding, and clearly explained the letters and the process. I received my letters very quickly via email. I would highly recommend Pettable to anyone in need of this type of service.
Review of , following an experience of by AUGUSTUS S. *
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The service was quick an easy. The customer service was the best!
Review of , following an experience of by NORBERTO V. *
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I would rate Pettable 5 out of 5 stars. They were super easy to communicate with and we’re able to answer all my questions and approve my two wonderful cats as emotional support animals. Would highly recommend them to anyone looking to approve their animals.
Review of , following an experience of by GODFREY K. *
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I would rate the service 5 stars. Everything was seamless and the mental health professional I spoke with was extremely kind and helpful.
Review of , following an experience of by JACINTHE S. *
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My name is Heath, and honestly this was an easy service to use and was contacted promptly. My contact was happy to work with my odd schedule. 5 stars and will be back when my current one expires!
Review of , following an experience of by CORRINE W. *
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A great and very speedy experience! Just signed my updated lease with my ESA added.
Review of , following an experience of by KIARRA D. *
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I would give you 5 stars. It is increasingly difficult to find mental health support right now, which can make it more difficult to find documentation for your ESA. Pettable was fast, personal, and supportive, and worth every penny. I've been able to contact my provider with questions and she has always been responsive and helpful. I would 100% recommend Pettable to anyone who was needing to register their support animal quickly or without the hassle of scheduling a doctor or therapy visit.
Review of , following an experience of by SEAMUS F. *
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My consultation was easy to set up, and any questions I had were answered. I also appreciated that I received a second phone call to confirm everything was correct in my letter before it was sent, to ensure quality, and that verification is offered if necessary. I had no issues using my ESA to find a new apartment to live in.
Review of , following an experience of by MARA P. *
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I received my ESA letter very quickly and very easily. I am now happily living in my apartment with my pup without having to pay the expensive fees!
Review of , following an experience of by ARMAND L. *
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5 for such a quick response from the clinician with documents provided in a quick turn around time.
Review of , following an experience of by ELLSWORTH W. *
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This was an easy a fast process! Thank you for the help!
Review of , following an experience of by CARMELA H. *
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Thank you for reaching out and I would rate Pettable it 5 out of 5. The entire process is smooth and I got the ESA letter fairly quickly after the consultation. I have a cat but got charged mistakenly at first for a second consultation (which is for dogs only in CA) but the mixed-up was soon taken care of. I also recommend and refer my roommate to use it so overall I'm pleased.
Review of , following an experience of by TIANA L. *
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Pettable is definitely a 5-star service! I was struggling with anxiety and depression and needed an ESA, and Pettable exceeded my expectations. The service was FAST, personalized, and humanized. They really understand the assignment! My cat's name is Sherlock and he's already my best buddy.Thank you so much for your service and attention! You really did improve my life!
Review of , following an experience of by GREG M. *
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Pettable put me in touch with a great therapist. She really cared about knowing more about me and my ESA. My complex did not need any clarification on the letter, and it was written specific to me. Great turn around time.
Review of , following an experience of by AUDRA F. *
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I enjoyed using Pettable it was easy, quick and much needed since my actual doctor was on leave and I needed to make an emergency trip as well as was in the state of moving.Scouter is my PSD and has helped me through some tough times he’s also my companion and I’m grateful for him and how easy and full proof Pettable was in helping with our PSD Letter for home and travel.
Review of , following an experience of by KENNEDI H. *
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I would rate my experience with Pettable as a 5/5! The process was quick, efficient, and the mental health specialist I was connected to was very knowledgeable and helpful about ESAs and working with landlords if tension arose. My little doxie and I are so relieved knowing we're well taken care of!
Review of , following an experience of by JAMAL H. *
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The process was very easy and had no pressure. It was also fast. The therapist I spoke to was understanding and helpful.
Review of , following an experience of by NATALIA F. *
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I would rate Pettable 5 stars. I needed my ESA letter for housing on campus and I got it within a week of applying for it. The quality and speed of service was amazing!
Review of , following an experience of by KARI R. *
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I received my ESA letter in less than 24 hours. Fast, efficient and friendly. Would definitely recommend.
Review of , following an experience of by JAMISON H. *
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5 out of 5 stars! Pettable made is super easy getting connected to a therapist that was personable, understanding, and helpful. Pettable really couldn't have made it any easier. Highly recommended!
Review of , following an experience of by SHANIE G. *
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5 for sure! The process was simple, fast and my consultation was extremely professional. Highly recommend for anyone needing this service.
Review of , following an experience of by GRAYSON C. *
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I would rate 5/5! The process was super easy and simple! Staff was very friendly. Website was very user friendly!
Review of , following an experience of by WESTON R. *
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"Dr. P Meyer was excellent. Was right on time with my appointment and I received his letter in a matter of 15 minutes. From the start of our conversation, he understood me and was able to address my fears and concerns about being able to have my two dogs approved by our new property's association. I suffer from panic attacks and would not have been able to move without them.Can't thank you enough, and on a scale of 1-5, I give Pettable a 100+. "
Review of , following an experience of by NAPOLEON K. *
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I would rate 5 stars. I loved how I was able to text my therapist, it added to the personable aspect of this all. It was easy and quick, I was able to get my letter and talk to the therapist all within 2-3 days total. I would highly recommend again!
Review of , following an experience of by MOSES M. *
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I would rate you all a 5/5. The process was easy and our rep was extremely empathetic to our situation and needs for an ESA. Koi (our dog) has give. Our lives purpose, responsibility and lot of love.
Review of , following an experience of by LAVINA K. *
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I would rate Pettable as 5 stars. Thanks to Pettable, my dog who provides me with so much emotional assistance is able to live with me in an apartment which otherwise does not accept dogs. I am forever thankful for their services and for how quickly a licensed therapist reached out to me to discuss my needs.
Review of , following an experience of by PERCIVAL H. *
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I would easily rate Pettable 5 stars. Everything about this process was easy, and helped to qualm the anxieties I had about speaking with a therapist to register my dog as an ESA. The website was very user-friendly, and the survey was quick yet detailed. After filling out the application I received a quick response from the Pettable team, connecting me to a therapist licensed in my state. The therapist and I were able to speak less than 30 minutes later, and I received my ESA letter just a few hours after our conversation. The therapist I spoke with was very understanding, friendly, and professional. They walked me through how to present the letter to my leasing office, what to do if there were issues, and what sort of ESA protections were granted by law. After the phone conversation, I felt confident and calm about not only presenting the letter to my leasing office, but also my rights as a patient. The entire process took less than 24 hours, and I am incredibly pleased with my experience. I would be happy to refer people to Pettable and their services!
Review of , following an experience of by ANTONETTE K. *
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1 out of 5 I would definitely give you all a 5 star. The whole Pettable process was great. The process is very user friendly and there was nothing difficult about the process at all. I was very happy to have the opportunity to have my pets live with me thanks to pettable. Thank you again!
Review of , following an experience of by AHMED S. *
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It was an amazing experience. I have had trouble going through my insurance and you all helped me out and understood how beneficial Betty would be to me. Thank you!
Review of , following an experience of by UNA L. *
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I would rate my experience with Pettable 5 stars out of 5, for sure! The customer service was absolutely amazing. I had reached out regarding an ESA letter towards the end of the week, and the Pettable customer service rep went so far as to offer me a refund since I couldn’t have my consultation until the following week. I also purchased the add-on to have any forms signed if needed, and when I found that I didn’t need the add on anymore, my requested refund was processed super fast. Pettable is very customer service oriented, and I admire that a lot! The consultation was great, and I could tell the therapist cared about my well being and the well being of my soon-to-be ESA. I couldn’t be more happy with my pup! I’ve attached a photo of my pup, Penny. She’s so glad to be in her new home with all the toys and cuddles she could ever want!
Review of , following an experience of by ODELL A. *
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I give you a 5 on the scale... Plus I will include a picture of Lil Bear.
Review of , following an experience of by AMPARO B. *
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I would definitely rate Pettable a 5/5. Staff was very kind and quick to help when I had questions or concerns. The licensed professional I was put in contact with was also extremely kind. All around a really good experience. I had no trouble getting my pets into my new home using the ESA letter that was provided. Speck and I are extremely grateful!
Review of , following an experience of by ENID C. *
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My experience was definitely a great one! Everything was done in a timely manner. At first I was assigned with someone who isn't licensed in my state and I thought I wouldnt be able to get my letter in time. However, I was switched in a timely manner and everything was resolved right on time. I highly recommend this site to anyone that needs help verifying they need their animal for support. The therapist was great as well. He listened to all my needs and expressed them very very well in my letter.
Review of , following an experience of by HELLEN B. *
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Joy was kind and understanding. I felt safe discussing my ESA needs with her. Thank you from all three of us!
Review of , following an experience of by RICKEY G. *
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I would rate Pettable 5 stars because the customer service was amazing throughout the entire process. The therapist I worked with was nice and I received my ESA letter very quickly. Now, I can enjoy living with my dog in our current residence and I love it!!
Review of , following an experience of by DIEGO Z. *
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It was great! My therapist Whitney was responsive and very helpful and made the process really easy. I would give the process a 5!
Review of , following an experience of by TAD S. *
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5 stars 🌟 the process was very easy and had no pressure. It was also fast. The therapist I spoke to was understanding and helpful.
Review of , following an experience of by MARCELINO N. *
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Based on a 1 to 5 scale you guys get a solid 5! (10 out of 5) the process was so easy, and Deb was simply amazing! Deb was a pleasure to work with, and my ESA letter was APPROVED by my property manager. I HIGHLY RECOMMEND you guys. I have passed yall along to all of my friends in search of a reputable company that they can know and trust.
Review of , following an experience of by COLTEN C. *
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I would like to give Pettable a 5 star rating for being prompt, understanding, and flexible to work with. My ESA dog and I recently got accepted to a new place to call home and I thank Pettable for the part they played in making that possible.
Review of , following an experience of by GEORGIANA L. *
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Pettable was easy to use and got me exactly what I needed! My puppy Calvin and I are grateful.
Review of , following an experience of by MCKAYLA G. *
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5 stars! Very easy and quick.
Review of , following an experience of by BERENICE F. *
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I would easily give Pettable 5 stars. Almost immediately after placing my order, I was assigned a therapist who was very kind throughout the process. As a result of my Pettable letter, I am beyond happy to be able to continue living with my wonderful cats! Thank you, Pettable!
Review of , following an experience of by RUBYE D. *
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I actually had a pretty good experience with Pettable. I received my letter from Dr. Laughman in a very timely manner. She called and had about a 30 minute conversation, assessed my needs, and delivered the perfect ESA letter! My apartment complex needed a few things added on my letter and Dr. Laughman sent a revised letter with every single thing they needed, super appreciative of her!
Review of , following an experience of by JAYCEE R. *
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Thank you for everything. Pettable has been the best!
Review of , following an experience of by ERNESTINA R. *
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My experience with Pettable was high quality and low stress. I’ve experienced several losses in the past year and having my cat Herman is a medicine unlike any other. My living situation updated the rules and needed an ESA letter asap. I began researching sites and after a few reviews (and the money back guarantee) I choose Pettable. I was connected with a real licensed therapist(Yea I ran her lic#) and within 48 hours had my letter in my landlords hands. Now I can be worry free about having yet another loss happen and continue adjusting to my new path.
Review of , following an experience of by ALVINA F. *
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I would rate Pettable 5 stars because I was able to quickly answer a few questions and get an ESA letter within a few days. The therapist I worked with helped me tremendously and I got the letter emailed to me minutes after being on the phone with her. Very time efficient and easy process.
Review of , following an experience of by CELESTINE K. *
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I would rate Pettable a 5 on a scale of 1-5 for sure! Everything was so smooth and everyone I spoke to was so kind. I had been made to feel crazy by people around me for wanting an ESA, but the people I spoke to made me feel validated and supported!
Review of , following an experience of by ARLENE N. *
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The service was SUPER fast, and the agent answered all of my questions in a timely manner
Review of , following an experience of by AUGUSTUS H. *
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'd rate pettable a 5/5 for the prompt service and delivering exactly what was asked, with no extra steps or worry. I heard about Pettable through a friend, who sent me their referral code. I was skeptical about other companies I had googled, with mixed reviews, so I was glad to work with a company who a friend had a great experience with. Within an hour or so of filling out the forms, I got an email from a Pettable employee connecting me with a licensed therapist, and my consultation with the therapist was completed the same day. My letter was furnished later that night. The easiest process imaginable, and much faster than expected! Now I don't have to worry about my best friend being rejected from any housing situation.
Review of , following an experience of by MARLEE B. *
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So far I would rate it a 5! I have yet to try to utilize the letter, but my experience with Pettable and the professional went smoothly with easy instructions to follow.
Review of , following an experience of by MARCELINO S. *
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After doing some research and feeling comfortable with the reputation of Pettable, I proceeded with the process and had a quick, easy and quality experience.
Review of , following an experience of by TROY H. *
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Since registering for an ESA through pettable and bringing our sweet cat, Elvira, into our lives our home has been happier than ever. Pettable reps answered and addressed any question or concerns that I had and worked with us in such a fast manner! We were able to get out lovely cat and her letter in the same week! The therapist I talked to was very professional and reassuring and offered to speak with my landlord if needed. Pettable is the legitimate ESA registration company that you are looking for!
Review of , following an experience of by LUDWIG B. *
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On a scale of 1 to 5 stars, I would rate Pettable a 4 :) Overall, the process was smooth, once I was able to connect with my therapist, she was clear in what the next steps were and she followed up accordingly. The one thing that could've gone smoother is the initial call to connect. We played email/phone tag several times before we were able to connect. If there had been a way to just set a specific call time in advance based on availability, that would have been ideal. My job requires many calls throughout the day and it's pretty impossible for me to pick up ad hoc phone calls. I imagine it was the same for my therapist, which led to the phone tag.
Review of , following an experience of by PAULA A. *
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I’d rate a 5, because It was super simple and quick and everyone along the way was so nice.
Review of , following an experience of by ZANE H. *
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Using Pettable was a hassle free experience that got me exactly what I needed. The Doctor I was connected with was courteous and professional. Highly recommend. I’m not getting paid to say this!
Review of , following an experience of by MARGARETTE C. *
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5 stars for fast service and therapist was very nice.
Review of , following an experience of by YAZMIN M. *
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Pettable is awesome! They were super helpful and very understanding. Their response time to finding local therapist was very fast! I highly recommend them and will continue to use them for all my ESA services!
Review of , following an experience of by JEROD B. *
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I would give Pettable 5 stars because the process was so efficient and user-friendly!
Review of , following an experience of by ARIC G. *
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The process was super easy. I wish your website would've noted that the letters are only valid for a year. I would've still purchased the housing letter, but I would've held off on the travel letter until later this year.
Review of , following an experience of by GERMAINE D. *
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5 Stars all the way! It was easy, quick, and affordable. My therapist was so nice. It was like talking to another pet lover! I would recommend this site to anyone!
Review of , following an experience of by SELENA J. *
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The process was easy and affordable. The in-state therapist I spoke with was genuinely interested in my day-to-day life and mental wellbeing. This wasn't just some ESA letter writing factory or money-grabbing scheme.
Review of , following an experience of by MONIQUE N. *
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Pettable was quick, professional, and caring. My provider called me early, and I completed the entire process in under 48 hours. I would recommend them to a friend without hesitation.
Review of , following an experience of by CORDIE L. *
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Everyone I spoke with was super nice and helpful. I will definitely recommend Pettable to everyone. The letter worked for the apartment that I'm moving into.
Review of , following an experience of by JONATHON W. *
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I felt comfortable and at ease with my whole experience and it was hassle free!!!
Review of , following an experience of by GAGE M. *
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I give you guys a 5 star rating because the process was so fast & easy. At first , I was a little skeptical but took no time to get a response and the appointment went really well. Thanks again Petable you guy rock!
Review of , following an experience of by DEWAYNE W. *
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I would give pettable a 5 star rating. It was efficient, reliable, and legitimate! All reviews I found online pointed me towards pettable when I was looking for a service. THank you
Review of , following an experience of by LILLA M. *
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I'm so happy I went with Pettable for my ESA. I kept searching through different reviews for sites, and finally settled with yall after all the positive feedback. The whole experience was a breeze, from figuring out what type of letter I needed to actually talking with someone to see if I qualified. Thank you so much for all the help!
Review of , following an experience of by HERMAN F. *
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Right after I paid Pettable, I got a confirmation and therapy email from Pettable already, The phone call with my therapist from Pettable was very helpful and she was very sweet. The whole process was unexpectedly fast and I couldn't be happier!
Review of , following an experience of by JOEL A. *
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Everything was quick and easy. The therapist I met with was very kind and professional and I felt comfortable with the entire process, especially knowing that I would have great customer service if any problems arises throughout.
Review of , following an experience of by KRYSTEL K. *
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