pettable.com

Customer reviews for pettable.com

4.8 / 5 1

Calculated from 538 reviews obtained over the last 12 months

2469 reviews since 12/01/2021

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Information pettable.com

  • Company

    Pettable

  • Description

    We know first-hand the healing benefit of having an emotional support animal. That's why we launched Pettable – to connect individuals like you with certified mental health professionals in your state who are qualified to prescribe ESA Letters for housing and travel. Our service is compliant with federal and state laws. You get peace of mind knowing we've done our due diligence to be able to offer you this service today.

  • Address

    2810 N Church St, Suite 67131 19802 Wilmington

  • Website

    https://pettable.com

  • Category

    Animals

Contact Pettable

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Customer reviews

  • 5 / 5 1
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    I appreciate all the help you guys gave us. Thank you so much

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  • 5 / 5 1
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    5 stars because I talked to a therapist and got a letter that worked within 24 hours.

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  • 5 / 5 1
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    I would definitely rate Pettable 5 stars. It was super user friendly and quick to sign up. I was able to register both of my dogs as ESAs within a matter of days! Would recommend to anyone needing to register their pets as ESAs.

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  • 5 / 5 1
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    Pettable helped me through every step of the way, especially when I was unsure of what to do next. Norman and I greatly appreciate you, Pettable!

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  • 5 / 5 1
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    On a scale of one to five, I rate pettable.com a five! What really sold me is their money-back guarantee, customer service, and how fast the process is. Furthermore, when it comes to the process, it’s really fast and painless; it only took 10 minutes of my day. The therapist made me feel at ease and comfortable. I’ve recommended pettable.com to many of my friends. Thank you Pettable!

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  • 4 / 5 1
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    I would rate 4/5 stars. Pros: Setting up the consult was an easy process. Consult was quick and I got my letter very soon afterwards. It would have been helpful to know upfront before paying that there is an additional charge from Pettable if a form is needed (in my situation, the landlord did not approve my letter and requested a form instead.) Given that the cost for ESL letter is pricey as it is, I think a form could have been done for me complimentary in lieu of the letter. I don't think you should charge an extra fee for that.

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  • 5 / 5 1
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    Pettable made it easy for my to get an ESA letter for my dog. The money back guarantee definitely helped me trust the company and the results. My landlord accepted the letter with no problems, thanks to Pettable’s professional demeanor.

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  • 5 / 5 1
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    It was a really easy process and everyone was so nice. I also enjoyed that Pettable took the time to explain to me exactly what would happen next at every step of the process.

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  • 5 / 5 1
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    I signed up and had a consultation the same day. The whole process including receiving my letter took less than 24 hours. I feel so much better knowing me and my beloved pet will not be separated and can continue to live with me. The therapist was kind, knowledgeable and compassionate. I could not have asked for an easier or faster process. Thanks again!

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  • 5 / 5 1
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    Pettable was easily a 5 star experience! I was able to get my letter so quickly and every single person I worked with was incredible helpful, fast to respond, and so easy to work with. It was easy, fast, and a really great experience!

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  • 5 / 5 1
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    Super quick and easy to get an appointment to see if I qualify . And the Diagnostician who helped me achieve my letter was awesome, supportive, and very helpful. I would definitely recommend to anyone looking for help in achieving an ESA. I learned about Pettable from on the blogged Sponsors who took the time out and reviewed all other competitors . Based of this information I chose Pettable . I was lucky enough to get my letter accepted by apartment community. Thank you guys !

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  • 5 / 5 1
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    If I could give more then 5 stars I would. Everyone was helpful and I was able to get my girls to be known as the ESAs that they are

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  • 5 / 5 1
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    The process was easy, clear and fast. A friend who is a therapist in Washington State recommended you, as she felt it was inappropriate for her to write such a letter. Oliver is my love and joy. We have been through a lot together in such a short time. We wake up and go to bed snuggling. He has taught me how to enjoy being still by insisting he lay in my lap on the couch so he can be pet while looking out the window at the birds. I watch the wind and the birds and feel his purrs and feel at peace in that moment.

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  • 4 / 5 1
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    I would rate my experience with pettable at a 4. Simply because my therapist did not research the legality of one of the animals I had in my state. But I was overall, very satisfied with my experience because I got a free ESA letter for one of my other animals instead.

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  • 5 / 5 1
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    You guys certainly made this process very easy and straightforward. Thank you

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  • 5 / 5 1
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    The process was seamless and quick. The counselor was great and it all worked out.

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  • 4 / 5 1
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    excellent service but a high price. I was referred to Pettable by my primary therapist who was unable to provide an ESA letter due to restrictions in the company she works for.

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  • 5 / 5 1
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    Pettable has been so helpful in helping me in a difficult process as well as being communicative and transparent.

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  • 5 / 5 1
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    Hello, Pettable provided the trust and agility that I was looking for. The letter contained all the information necessary as for my landlord request. I am glad to have selected Pettable.

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  • 5 / 5 1
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    Pettable was responsive, prompt and kind. They helped me feel confident and comfortable I can take my fur babies anywhere with me.

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  • 5 / 5 1
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    Super easy and quick! The therapist was nice & professional, I received the letter immediately after our phone call. Very pleased with the service, thanks!

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  • 5 / 5 1
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    I would rate my pettable experience a strong 5! The process was very simple and the licensed health professional was great. The company stood up to all they promise and provided a quick turn around. They are legitimate and professional and I would recommend them to anyone needing an ESA letter.

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  • 5 / 5 1
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    Yay! I’m so happy I found your website! I found a link off of Instagram! The process was easy and any questions I had were answered immediately! My apartment needed extra documentation and that was super easy to get too. I would give Pettable 5 out of 5 stars!

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  • 5 / 5 1
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    The Pettable team made the process super easy to understand and got me my valid ESA letter in a very timely manner. I would recommend this website to anyone looking to obtain one as well.

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  • 4 / 5 1
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    Your product is excellent and the site is easy to navigate and set up appointments; the therapist who contacted me was straightforward and provided a legitimate letter that was successful in getting our pet approved by our landlord. I only took one star off for the higher price than competitors, but I went through with Pettable over other sites because of the money-back guarantee and how legitimate/official your documentation is.

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  • 5 / 5 1
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    the process was fast and professional

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  • 5 / 5 1
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    he service was prompt and thorough. I was even told to reach out if I had any issues with my letters per the housing provider. I am recommending you all for sure! Thank you!

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  • 5 / 5 1
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    I haven't actually used my ESA letter yet, but will be once I move into my new apartment in mid-April. However, the process was astonishingly EASY, which is awesome! The questions were direct and pertinent, and the appointment to meet with the professional was easy to set up. The actual appointment was very straightforward and super quick, and the person who helped me was very kind. I found out about Pettable by googling ESA companies, and the money-back guarantee is what sold me on Pettable. I appreciate the confidence that provides me in your services. I rate y'all 5 out of 5! Thanks!

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  • 5 / 5 1
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    My experience with Pettable was great! Fast and easy! I was expecting it to be a week long process and I got my ESA letter back in less than 24 hours! I highly recommend using Pettable!

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  • 4 / 5 1
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    Speedy service and fiancé got his letter but dr was late

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  • 5 / 5 1
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    I would rate it 5 stars because the staff was kind and worked quickly. I found you online through a google search.

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  • 5 / 5 1
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    I searched multiple ESA websites and found Pettable to be the best for me. Their online application was super easy and I was able to receive my letter the next day. They’re affordability and ease of use is great. I plan on renewing my ESA letter with them when the time comes.

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  • 5 / 5 1
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    All my questions and concerns were answered and I loved the money back guarantee. This made me worry less!

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  • 5 / 5 1
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    Fast, legitimate, and affordable. I love that Pettable sets customer up with an actual human to write the ESA letter. I didn’t have any issues with my letter, however it was reassuring to know I could easily get in contact with the licensed professional who wrote mine if I needed any corrections.

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  • 4 / 5 1
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    The service itself was good, timely, and my letter did work. I only have it 4 because of the price - it just seems a little high for how much time is put into the process.

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  • 5 / 5 1
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    I was hesitant with the price but I saw they guaranteed my money back if it was declined. Someone connected with me right away and referred me to a mental health counselor. I didn’t pay extra to get my letter expedited but I received my letter within 2 days of payment. It was very quick and everyone was very friendly. Me and my kitty are happy living together I’m our new apartment.

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  • 5 / 5 1
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    On a scale from 1-5 stars I'd give you a 5 because the service you provide is top notch! You at Pettable made it so easy to connect with your trusted professionals and now I do not have to pay a pet deposit or pet rent for my goldendoodle Sadie. I'd recommend you all to anyone who is interested in getting their pet as an ESA. I found out about you all after doing some research about ESA's and found you on a blog!

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  • 5 / 5 1
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    At first glance, I was second guessing if I should trust Pettable only because I have been scammed plenty of times. After having reassurance and paying my fee, I was immediately followed up with a representative and the next day I had a phone call with a licensed professional and was able to get my documents that I needed!! I definitely recommend Pettable for a fast, easy, and approved ESA!

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  • 5 / 5 1
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    Pettable is extremely responsive to emails, gave me a legitimate letter, signed all paperwork that was necessary, and has helpful staff that made the process as easy as possible.

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  • 5 / 5 1
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    I received a speedy response and a legitimate letter from a real licenses therapist that worked for my apartment building.

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  • 5 / 5 1
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    Everything was quick and painless! Got everything I needed right on time and everyone was very helpful!

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  • 5 / 5 1
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    It was so easy to register my dog. The service was fast and convenient.

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  • 5 / 5 1
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    10 stars thank you so much

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  • 5 / 5 1
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    he process from start to finish was so fast, but it didn’t feel like any corners were being cut. The Pettable team was quick to connect me with a mental health professional, who was incredibly kind and easy to work with. Furthermore, I have confidence that the Pettable team will continue to support me with any further questions or guidance that I might need.

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  • 5 / 5 1
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    I would rate you guys a 5/5 stars due to quick and efficient service. I had no problem and the process was easy to understand. I tagged a few pictures of my esa.

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  • 5 / 5 1
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    I was about to get a pitbull puppy that I truly needed to help with issues I have related to several having several miscarriages. I know pitbulls can run into a lot of breed restrictions. I needed her to be able to live with me wherever I go and to also go with me public places when I'm having a bad day. The therapist responded to me very quickly, was very understanding yet careful to make sure I had a valid need, and got the letter to me quickly. My apartment is run by the housing Authority and they accepted it quickly with no issue. Pentacle made it all very easy. Thank you!

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  • 5 / 5 1
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    Actually I already sent the referral link to couple friend who are gonna move in soon. Having the recognition of what our pet bring to me was amazing, and it feels nice to see our cat happy in our new apartment.

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  • 5 / 5 1
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    I had put off getting my pets certified for a while just because I was a little nervous about the process. I had been diagnosed with anxiety and depression around Covid season when I was stuck inside all the time. I don’t know what I would have done without my two pets to keep me sane and get me out on my daily walks. Koda is my running partner for life and gets me going Liz is my calming snuggler. When moving to a new place I wanted to ensure I could keep them both with me. I reached out to Pettable to finally get them certified. It was the easiest experience I’ve ever had with a doctor. Everyone was so very friendly and I felt like they were on my team. Won’t hesitate to use again and every year for my renewal.

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  • 5 / 5 1
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    Very easy and fast! I reached out to Pettable before moving out of state because I needed to make sure my therapy animals were with me at all times. They assigned me a therapist and after a nice meaningful conversation, they were able to evaluate me quickly and get me the letter I needed. 10/10 recommend.

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  • 5 / 5 1
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    Pettable set me up with a local therapist who helped determine my eligibility for ESA status for my two cats. It only took about fifteen minutes for me to chat with the therapist, and the turnaround with receiving the letter was very quick. Overall the whole experience was great. Highly recommended.

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  • 5 / 5 1
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    Very easy and fast! I reached out to Pettable before moving out of state because I needed to make sure my therapy animals were with me at all times. They assigned me a therapist and after a nice meaningful conversation, they were able to evaluate me quickly and get me the letter I needed. 10/10 recommend.

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  • 5 / 5 1
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    I loved my experience with Pettable. It was a very fast and efficient process, and the therapist I spoke to was very kind and understanding of my situation! 5 stars!

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  • 5 / 5 1
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    Great customer service and a smooth process that was not stressful or intimidating at all.

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  • 5 / 5 1
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    Very fast and convenient! Saved me upwards of a grand of moving in costs! Thank you!

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  • 5 / 5 1
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    The process was easy and efficient. I will send pics when I adopt my new pet.

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  • 5 / 5 1
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    The website and process was very straightforward and easy to navigate. Additionally my match with Amanda was quick and seamless. Amanda was very kind and understanding and she even recommended additional services I should look into for my overall well being. I will continue to use pettable and would recommend to any friend.

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  • 5 / 5 1
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    it was easy and a Very successful process.

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  • 5 / 5 1
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    If I could give Pettable 10 stars, I would! It was such an easy and fast process. I was really nervous at first, but I was connected with an amazing therapist who really took the time to listen to me and answer all the questions and concerns I had. Pettable’s customer service team was also amazing and I’m very happy I get to have my baby with me at my new place!

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  • 5 / 5 1
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    I would give pettable a solid five stars! I was very stressed to find out my apartment did not accept pets and turned to pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!

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  • 5 / 5 1
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    From the begining, Pettable had kept in contact with me and let me know what the next step was. When I had to speak to the therapist, I was nervous however as soon as I start talking to Christi my fears went away. Christi was kind and listen to what I had to say. I received my letter shortly after the call ending and was informed if I had any issues that I could reach out to Pettable for help so I did not free lost after the call.

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  • 5 / 5 1
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    I am blown away by this service. I sent in my request at 9am, and by 2pm the same day had my letter! The therapist I was connected with was beyond helpful. He answered any questions that I had, and assured me that if I had any issue with my letter, I could follow up with him. Luckily, I had no issue at all! This service was truly a game changer for me.

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  • 5 / 5 1
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    I would rate Pettable 5 stars because of the efficiency of the service. Not only was the process quick, but it was as seamless as can be. Pettable completely exceeded my expectations and made it a pleasurable experience. Would definitely recommend them to anyone with an Emotional Support Animal.

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  • 5 / 5 1
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    You made the process easy and did not try to sell me any unnecessary items or services. I was able to be in contact with the provider the next day and had my ESA letter earlier than my provider originally stated she could get it to me. Overall, it has been a great experience and I love the legal protections that this service offers. I would 100% recommend and am so happy that I get to have Harvey with me wherever I live.

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  • 4 / 5 1
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    I would rate it a 4 being that I wasn't able to connect with a therapist from just replying. For some reason there seems to be a glitch, but other than that, I'm satisfied with how everything turned out.

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  • 5 / 5 1
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    It was super easy and quick!!!! I needed my letter as soon as possible and I chose the 1-3 day option and got my letter the same day! The therapist they appointed me to was so nice and understanding of my situation!!

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  • 5 / 5 1
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    The website is very well designed and answered all my questions; the process was very speedy with the phone consultation taking place and the letter being received within 8 hours of my first contacting Pettable; the ESA letter is well written and contains no typos and thus comes across as very professional. Even though Pettable's price is ~2x more than the cheapest ESA letter service I found via Google, I believe it was well worth it due to the professionalness and expediency with which I received the ESA letter.

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  • 5 / 5 1
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    The process was very easy, and not intimidating at all. Dr. Lange was very nice, and easy to talk to. He made the consultation stress free & judgment free. Thank you for working with me to get Ellie as my emotional support animal!

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  • 5 / 5 1
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    not only they extremely quick, they are also very commutative regarding every step of the process. The people I've spoken to and been in contact with are very kind and professional, and I really appreciate that! Thank you for all your help!

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  • 5 / 5 1
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    I worked with Jamie and had my letter within 24 hours. She was so sweet, responses between the company were incredibly fast, and the whole experience was great. :)

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  • 5 / 5 1
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    The process of navigating the website to find exactly what I needed was extremely straightforward and easy. The applications process was easy to navigate, the necessary questions asked were not invasive to my privacy. After purchasing my ESA certificate, creating an appointment was made incredibly easy by the team at Pettable and I was able to schedule a phone appointment with Krystal within a couple of days of my purchase. Krystal was comforting, helpful, and professional through the whole process and was able to answer the questions I had with ease. Would absolutely recommend using Pettable to friends and family who are in need of a ESA letter for their furry loved ones.

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  • 4 / 5 1
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    The website was well-designed and organized. The therapist I worked with was very professional and knowledgable. I felt safe and comfortable with Pettable. Cons: Live chat feature on the website is time-delayed - I didn’t receive a response until a week later.The website did not mention the additional cost for the letter if you have more than 2 animals. I had three and I was granted a letter for the first two animals - so I had to pay an additional fee to have the third animal included in the letter. This was not clearly explained or stated on the website.

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  • 5 / 5 1
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    The process was very quick and easy. I never felt as if your company was a scam. The therapist I spoke with was very professional and answered all my questions perfectly! Will definitely recommend.

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  • 5 / 5 1
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    The process was easy and fast, and I loved the clinician I spoke with. He truly understood the bond I have with my fur babies and how they help me cope on a day to day basis. I would recommend your service to anyone and everyone.

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  • 5 / 5 1
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    The process was affordable, easy, and quick! I was connected to the nicest therapist, Megan who made me feel very comfortable and helped me make my cats emotional support animals! Very happy with my experience working with Pettable and would recommend to anyone!

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  • 4 / 5 1
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    Missing one star because I tried calling several times and the call would just drop, other than that, it was very fast and I am happy with the results

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  • 5 / 5 1
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    The therapist reached out within a couple of hours after submitting my application. I had my letter the same day. I'm moving across states and was very nervous about being able to bring my dogs with me. Knowing that I can now find a comfortable spot to settle in, with my dogs as support to help me adjust to this change, is a huge relief to me.

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  • 5 / 5 1
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    It was fantastic and quick service. I was set up with a licensed professional within minutes of my inquiry. Vanessa was lovely and attentive. I wanted to register my dog, Goose, as an emotional support animal to help me push through the anxieties of the pandemic, as well as stressors related to graduate school. I am so glad that I came across this service and will be recommending it to others!

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  • 5 / 5 1
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    The pricing was reasonable and the therapist was super friendly and helpful! The process was super easy and super quick. It was exactly what I needed. My landlord hasn’t accepted my documents yet but I don’t see any reason why they wouldn’t! Great service!

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  • 5 / 5 1
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    The process was extremely quick and easy and very well communicated. I really felt cared for even in the brief interaction I had. Got my letter same day I went through my evaluation.

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  • 5 / 5 1
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    I had an urgent need and it was met in a timely manor. I paid for the 24 hour service, and the results were back in less than 24 hours and I was able to turn my ESA paperwork into the landlord requesting it that day.

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  • 5 / 5 1
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    Thank you guys so much for being time efficient and legitimate. I just spoke to a therapist yesterday and already have my letter. You guys are a 10/10. I truly appreciate it so much.

    Review of , following an experience of by

  • 5 / 5 1
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    I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.

    Review of , following an experience of by

  • 5 / 5 1
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    I was able to connect with a doctor almost immediately and got my ESA the same day. They were very understanding of my situation and I would definitely work with you again!

    Review of , following an experience of by

  • 5 / 5 1
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    The reason being is that as guaranteed it worked. On top of that it was fast and easy. You worked hand and hand with the proscribing physcologist to ensure everything wen smoothly.

    Review of , following an experience of by

  • 5 / 5 1
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    Very helpful and reliable and professional. Also very timely.

    Review of , following an experience of by

  • 5 / 5 1
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    The process was extremely easy. and everyone i talked to were so nice is so nice.. will definitely be coming back to them!!

    Review of , following an experience of by

  • 5 / 5 1
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    The process was seamless, straightforward, and quick turnaround time. I'll also be sure to send in some photos of him and I!

    Review of , following an experience of by

  • 5 / 5 1
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    The services were quick, efficient, and incredibly responsive. I will recommend your services to friends and family in the future.

    Review of , following an experience of by

  • 5 / 5 1
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    First they made me feel very comfortable with answering any questions that I had or have in the future. Second, they are very fast and productive at connecting you with a therapist. Third, they are incredibly willing to work with you no matter the situation! I would definitely recommend it to anyone!

    Review of , following an experience of by

  • 5 / 5 1
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    The whole process was extremely easy. The counselor I was connected with was great to chat with and really understood how I was feeling and the need for an ESA. My landlord contacted her as well and she was eager to answer any and all questions they had. Overall great experience!

    Review of , following an experience of by

  • 5 / 5 1
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    Super easy and perfect for me and my kitties.

    Review of , following an experience of by

  • 4 / 5 1
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    It was mostly an easy process! I missed a call from my doctor and every attempt to get back in touch failed so I had to wait until he called me back (and I felt uncertain if he would). But after we finally got in touch, that all went smoothly. But then I never got told how I was going to receive my ESA letter, so I was a bit concerned again. After getting it, I was satisfied with my experience.

    Review of , following an experience of by

  • 5 / 5 1
    Edit Flag

    Connecting to this business was super easy. The therapist and representative was warm and understanding to my particular needs. I had a letter within 24 hours and it was simple and hassle free. I will be using this service again for future ESA needs. Thanks, team!

    Review of , following an experience of by

  • 5 / 5 1
    Edit Flag

    We were expecting the process to take several days if not weeks. We were so happy to find out it took one day -- we applied on a Saturday, applied with "no rush" timeline, and had a consult with your licensed therapist Sunday morning. An hour later, we had our dog officially licensed. The licensed professional was friendly, helpful, and understanding. The process was quick, painless, and easy.

    Review of , following an experience of by

  • 5 / 5 1
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    I would rate the service with 5 stars. I absolutely loved how seamless this process was. My therapist was great and got back to me in such a timely fashion. The turn around time was great. Would definitely recommend

    Review of , following an experience of by

  • 5 / 5 1
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    My experience with Pettable has been 5 stars! The website was easy to use and navigate, and my therapist was really open and transparent with me and any information I need.

    Review of , following an experience of by

  • 5 / 5 1
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    I am super happy with my experience! It was quick easy and effective and will definitely seek the services again in the future should I require them.

    Review of , following an experience of by

  • 5 / 5 1
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    Your service was fast and very efficient Dr. Paul was kind and understanding of my needs. Immediately I received the documents necessary.

    Review of , following an experience of by

  • 5 / 5 1
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    Pettable was efficient and very quick to respond to me. Everything was easy to understand, and everyone I interacted with was very kind and helpful.

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  • 5 / 5 1
    Edit Flag

    Everything was straight forward and easy. I was able to make the appointment on my own time. There was no spam calls. I was able to complete the entire process in one day. Thank you.

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