Customer reviews for palaisdesthes.com

4.9 / 5

Calculated from 644 reviews obtained over the last 12 months

3372 reviews since 19/02/2021

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Information palaisdesthes.com

  • Company

    LE PALAIS DES THES

  • Description

    Palais des Thés is a leading premium French tea brand founded in Paris in 1986. The brand specializes in direct tea sourcing and the commercialization of over 250 teas and Grand Crus teas, as well as accessories and gift sets for both tea beginners and aficionados. The company's core mission is to introduce its customers to exceptional harvests while adhering to sustainable business practices and preserving the tea sector and livelihoods.

  • Address

    10 rue Mercoeur 75000 PARIS

  • Website

    https://us.palaisdesthes.com

  • Category

    Food and gastronomy

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Customer reviews

  • 1 / 5
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    You need to package these better, they are very expensive, and do not deserve to be beat up while being delivered.

    Review of , following an experience of by LINDSEY S.

    Answer by palaisdesthes.com
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    We apologize for any inconvenience caused by the packaging of your order. Ensuring that our products arrive in perfect condition is important to us, and we'll review our packaging methods to prevent damage during delivery. Thank you for bringing this to our attention, and we appreciate your feedback as we strive to improve our service.

  • 5 / 5
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    Good shopping experience.

    Review of , following an experience of by MURPHY V. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Very easy to use and informative.

    Review of , following an experience of by BRENDA G.

    Answer by palaisdesthes.com
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    Thank you for these kind words! Providing a seamless and informative experience is important to us, and we appreciate your feedback

  • 5 / 5
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    Took a bit longer than expected. I had received my first loose leaf tea from Palais des Thes as a Christmas present and was completely out. I so enjoy the tea I could hardly wait for my order. 😊

    Review of , following an experience of by SUSAN A.

    Answer by palaisdesthes.com
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    We apologize for any delay in receiving your order but are delighted to hear of your anticipation and enjoyment of our teas. Your enthusiasm fuels our commitment to delivering exceptional teas. Thank you for your patience and continued support for Palais des Thes!

  • 5 / 5
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    Website is user friendly. Received my order within a few days

    Review of , following an experience of by KATHLEEN R.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Best products, lovely packaging, great samples and super fast delivery.

    Review of , following an experience of by DONNA C.

    Answer by palaisdesthes.com
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    Thank you for this kind review. We are so happy to be able to provide a great experience for you!

  • 5 / 5
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    Timely.

    Review of , following an experience of by RONALD Y.

    Answer by palaisdesthes.com
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    Thank you!

  • 5 / 5
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    They've become my new favorite earl Grey tea.

    Review of , following an experience of by AMANDA F.

    Answer by palaisdesthes.com
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    Thank you for this kind review! We are so glad to hear we have become your go-to!

  • 5 / 5
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    Very happy

    Review of , following an experience of by MARY S.

    Answer by palaisdesthes.com
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    We are so happy to hear that! Best wishes from Palais des Thes!

  • 5 / 5
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    No problem except operator errors.

    Review of , following an experience of by F N L.

    Answer by palaisdesthes.com
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    We appreciate your feedback and will strive to ensure a smoother experience in the future. Thank you for your continued support and for choosing Palais des Thes!

  • 5 / 5
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    Very fast delivery, though I wish the packaging was more eco-friendly

    Review of , following an experience of by MARIA ISABEL O.

    Answer by palaisdesthes.com
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    We're glad to hear that your order arrived promptly. Your feedback regarding packaging is valuable, and we are glad to confirm that we are on track to gradually offer zero plastic packaging in the coming years. We are excited to be on this gradual process! Thank you for choosing Palais des Thes!

  • 5 / 5
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    The tea is wonderful! Smells divine and the tin keeps the tea fresh. Will buy again.

    Review of , following an experience of by DANICA C.

    Answer by palaisdesthes.com
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    We're thrilled to hear that you're enjoying our tea! Our goal is to provide not only delightful aromas but also freshness with every cup. Thank you for your kind words, and we look forward to serving you again soon at Palais des Thes!

  • 5 / 5
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    I love it

    Review of , following an experience of by ALEJANDRA G.

    Answer by palaisdesthes.com
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    We are so glad to hear this! Thank you for choosing Palais des Thes!

  • 5 / 5
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    The website is easy to maneuver and there are ample choices.

    Review of , following an experience of by SANDRA C.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    High quality teas. I really liked the advent calendar!

    Review of , following an experience of by AUBREY B.

    Answer by palaisdesthes.com
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    We're delighted to hear that you enjoyed our advent calendar! It is one of our favorite products that we are so excited to see every year. Thank you for your support, and we hope to bring you more delightful teas in the future!

  • 5 / 5
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    Website easy to browse and use.

    Review of , following an experience of by DAPHNE B.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    I love the teas, the website is well done, and the delivery is fast.

    Review of , following an experience of by JILL K.

    Answer by palaisdesthes.com
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    Thank you for this kind review! We are so glad to hear that you have had such a positive experience with Palais des Thes!

  • 5 / 5
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    Delivery was correct and on time. Plus, the tea is amazing.

    Review of , following an experience of by VANNESSA M.

    Answer by palaisdesthes.com
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    We're so thrilled to hear that your delivery went and that you're enjoying our tea! Thank you for your kind words, and we're delighted to have provided you with a positive experience at Palais des Thes.

  • 4 / 5
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    Très bien

    Review of , following an experience of by ANGELIQUE B.

    Answer by palaisdesthes.com
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    Merci beaucoup !

  • 5 / 5
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    I was surprised that in this opportunity the order was delivered quicker than in other times.

    Review of , following an experience of by MARISA U.

    Answer by palaisdesthes.com
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    We're pleased to hear that your recent order arrived quicker than expected! Our aim is always to provide efficient service, and we're delighted that we could exceed your expectations this time. Thank you for your continued support of Palais des Thes!

  • 5 / 5
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    The listing of the teas is very good and useful. The tea selection is very good. The order was delivered promptly and the teas have been delicious.

    Review of , following an experience of by RODNEY B.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    I was looking for one flavor of tea. It was easy to find and easy to purchase.

    Review of , following an experience of by JOANN M.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Great products and service!

    Review of , following an experience of by NATALIE D.

    Answer by palaisdesthes.com
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    Thank you for your kind words! We're thrilled to hear that you're satisfied with both our products and service. We appreciate your support and look forward to serving you again in the future at Palais des Thes!

  • 5 / 5
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    The website is great - very easy to find stuff and has good layout. \

    Review of , following an experience of by ADA C.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 3 / 5
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    Online process did not allow me to use the first time customer discount. I had to call customer service to receive credit. Also I did not receive the 3 free samples with my $85.00 order. I had to call customer service again to get some resolve. I am on PST so I had to make sure I contacted customer service within the Palais de Thes time zone to speak with a live person. Next, I have collected several items on my Wishlist...System does not save all my choices when I go back to view. However, I love the wide array of teas offered by your company so I am hopeful to see improvement in the ordering processes. Thank you!!

    Review of , following an experience of by DAWN L.

    Answer by palaisdesthes.com
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    We apologize for the inconvenience you experienced with the discount and the missing free samples. Your feedback is invaluable, and we'll work to improve our online ordering system to ensure a smoother experience. The website wishlist issue is an unfortunate bug that we are actively working on resolving as well. We appreciate your patience and loyalty, and we're committed to providing you with excellent service and a wide array of quality teas. Thank you for bringing these issues to our attention!

  • 5 / 5
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    Easy enough to browse around and find things.

    Review of , following an experience of by PAT N.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Browsing was ok. It took me a bit to find the exact gifts I wanted but that was in part a function of the number of choices which are really great.

    Review of , following an experience of by PAT N.

    Answer by palaisdesthes.com
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    We're glad to hear that you found our selection of gifts to be great, although we understand that it may take some time to narrow down your choices given the variety. We'll continue to strive for an even smoother browsing experience in the future. Thank you for your feedback and for choosing Palais des Thes for your gift-giving needs!

  • 5 / 5
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    I was so pleased with the product, the delivery that my last order was a gift to a friend who I thought would love the product. I was amazed with the delivery speed as it arrived earlier than I had anticipated.

    Review of , following an experience of by CAROLYN S.

    Answer by palaisdesthes.com
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    We're delighted to hear that you were so pleased with our product and delivery service that you decided to gift it to a friend! Thank you for your support and for spreading the joy of Palais des Thes!

  • 5 / 5
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    I have been very satisfied with my online and delivery experience. My only suggestion and this is a very small thing but with your 3 sample teas I would like them to be different from what was in my order!

    Review of , following an experience of by WENDY C.

    Answer by palaisdesthes.com
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    We're glad to hear that you've been satisfied with your online ordering and delivery experience. Your suggestion regarding the sample teas is noted, and we'll strive to ensure more variety in future orders. Because the samples are selected at random, it is sometimes difficult to ensure this does not happen. Thank you for your feedback and continued support!

  • 5 / 5
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    Easy to browse and order.

    Review of , following an experience of by ELISSA L.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Great teas

    Review of , following an experience of by AUBREY T.

    Answer by palaisdesthes.com
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    Thank you for this kind review! We are so glad to hear you enjoy our teas.

  • 5 / 5
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    Received my order quickly and the teas are absolutely wonderful!

    Review of , following an experience of by RUTH S.

    Answer by palaisdesthes.com
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    Thank you for your kind words!

  • 5 / 5
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    The website is user-friendly: easy search by multiple criteria for the products. Delivery is timely

    Review of , following an experience of by YOSHIKO P. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    Thank you for taking the time to leave this kind and thorough review! We are so glad to hear that your experience was pleasant. Thank you for choosing Palais des Thes!

  • 5 / 5
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    Wonderful service, the teas arrived quickly.

    Review of , following an experience of by LESLIE P.

    Answer by palaisdesthes.com
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    Thank you for this kind review! We are so glad to hear that your experience went well.

  • 5 / 5
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    The website is beautifully executed, all information readily available and makes the experience so smooth from selection to check out!

    Review of , following an experience of by MARIBEL Z.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    GREAT!

    Review of , following an experience of by LINDA A.

    Answer by palaisdesthes.com
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    Thank you!

  • 5 / 5
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    Very quick and easy

    Review of , following an experience of by GEORGE H.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    My order was carefully packed and delivered on time! I enjoy the website and reading about various types of tea. And . . . The teas that I have tried are wonderful.

    Review of , following an experience of by DEB K.

    Answer by palaisdesthes.com
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    Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with your order. Thank you for choosing Palais des Thes!

  • 5 / 5
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    very efficient and on time

    Review of , following an experience of by SUHA S.

    Answer by palaisdesthes.com
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    We're pleased to hear that your experience was efficient and that your order arrived on time. Thank you for choosing Palais des Thes, and we look forward to serving you again in the future!

  • 5 / 5
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    Excellent in all ways. Ordering and delivery were fast and easy. And best of all, the tea is great. Margaret's Hope Darjeeling is very difficult to find in the US. This is quality tea.

    Review of , following an experience of by MARILYN H.

    Answer by palaisdesthes.com
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    Thank you for your kind words! We're delighted to hear that you found our ordering and delivery process fast and easy, and we're thrilled that you're enjoying our Margaret's Hope Darjeeling tea. Thank you for choosing Palais des Thes!

  • 5 / 5
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    My favorite loose leaf and bagged tea company

    Review of , following an experience of by KRISTINE S.

    Answer by palaisdesthes.com
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    Thank you so much for this kind review! We are so happy to be your favorite and glad to have you in the Palais des Thes community!

  • 5 / 5
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    Easy and quick delivery. I love the tea, it's delicious!

    Review of , following an experience of by APOLLINE S.

    Answer by palaisdesthes.com
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    We're delighted to hear that you found our delivery process easy and quick, and that you're enjoying our delicious tea! Your satisfaction is our goal, and we're grateful for your kind words. If you ever need more tea or assistance, don't hesitate to reach out.

  • 5 / 5
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    I didn't have any problem with placing my order. Delivery was fast.

    Review of , following an experience of by JASMINA P.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    My good

    Review of , following an experience of by KELLY D.

    Answer by palaisdesthes.com
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    Thank you for this kind review!

  • 5 / 5
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    Easy online transaction and prompt delivery

    Review of , following an experience of by SHARON N.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Best green tea selection I've tried. I tried a few herbal selections too and they were delicious!

    Review of , following an experience of by AMANDA T.

    Answer by palaisdesthes.com
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    We're delighted to hear that you enjoyed our green tea selection so much and found our herbal teas delicious as well! Thank you for your kind words, and we're thrilled to have provided you with such a positive experience with Palais des Thes!

  • 5 / 5
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    The ordering process was smooth and easy, and the teas arrived well packaged.

    Review of , following an experience of by PATRICIA H.

    Answer by palaisdesthes.com
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    We're glad to hear that you found the ordering process smooth and easy, and that your teas arrived well-packaged. Your satisfaction is our priority, and we look forward to serving you again in the future at Palais des Thes!

  • 5 / 5
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    Always well packed. Never had a problem with the box or products arriving scratched or damaged. Highly recommend!

    Review of , following an experience of by SUSANNE P.

    Answer by palaisdesthes.com
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    We're happy to hear that your orders have consistently arrived well-packed and without any damage. Thank you for your recommendation, and we're delighted to have your continued support for Palais des Thes!

  • 5 / 5
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    A friend of mine gave me a pack and I had to order! This is the best tea I have ever had! I give it as a gift often! I have turned many people on to it because of how good it is!

    Review of , following an experience of by SYLVIA F.

    Answer by palaisdesthes.com
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    We're delighted to hear that you've fallen in love with our tea and that you've shared it with others as well! Your enthusiasm and recommendation mean a lot to us. Thank you for being a part of the Palais des Thés community!

  • 5 / 5
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    The best tea!

    Review of , following an experience of by ANZHELIKA P.

    Answer by palaisdesthes.com
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    Thank you so much for this kind review!

  • 5 / 5
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    We love the quality as well as the service ...however, prices went up more that 25% to 30% since last year in some of the the qualities offered

    Review of , following an experience of by CARLOS L.

    Answer by palaisdesthes.com
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    We appreciate your loyalty and understanding. We continuously evaluate our pricing to ensure that we can maintain the quality and service our customers expect. Your feedback is invaluable, and we'll consider it as we strive to provide the best possible value. Thank you for your continued support!

    Answer by Carlos L
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    very much appreciate the attention to the message I sent

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  • 5 / 5
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    Fast and secure!

    Review of , following an experience of by DONNA H.

    Answer by palaisdesthes.com
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    Thank you for this kind review!

  • 5 / 5
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    Quick delivery and delicious tea.

    Review of , following an experience of by AVIVA L.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Easy to order

    Review of , following an experience of by LEANNE D.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 4 / 5
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    Direct link to shipping status to track product. I had no idea how long it would take to receive my order.

    Review of , following an experience of by NANCY G.

    Answer by palaisdesthes.com
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    Thank you for bringing this to our attention. We apologize for any inconvenience caused by the confusion of tracking information for your order. We are actively working on making this a more direct link. Thank you for your feedback, and we appreciate your patience as we strive to improve our service.

    Answer by NANCY G
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    Thanks you. I did receive the package, but given I was away from the address for several weeks it is nice to have an estimate so neighbors knew when to be most watchful. Thanks for you response.

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  • 5 / 5
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    I’m always happy with my order and the sample received.

    Review of , following an experience of by JENNIE J. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    Thank you for this kind review and for choosing Palais des Thes!

  • 5 / 5
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    Good

    Review of , following an experience of by ALEXIS L.

    Answer by palaisdesthes.com
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    Thank you Alexis!

  • 5 / 5
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    Smells great and tastes the same as well

    Review of , following an experience of by HUNTER T.

    Answer by palaisdesthes.com
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    Thank you for your kind words and for choosing Palais des Thes!

  • 5 / 5
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    Love Palais des Thes - Great customer service, thank you!

    Review of , following an experience of by COURTNEY L.

    Answer by palaisdesthes.com
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    Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our customer service team. Providing excellent service to our customers is a top priority for us, and we're grateful for your support.

  • 5 / 5
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    Amazing tea, I'm on my third batch.

    Review of , following an experience of by SUZANNE S.

    Answer by palaisdesthes.com
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    We're thrilled to hear that you're enjoying our tea so much! Thank you for your continued support and for choosing Palais des Thes for your tea needs.

  • 5 / 5
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    Super fast, really satisfied with products and delivery

    Review of , following an experience of by ALBERTO B.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Amazing…..

    Review of , following an experience of by ANTHONY C.

    Answer by palaisdesthes.com
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    Thank you for this review Anthony!

  • 5 / 5
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    Best dragon well tea..highly recommended

    Review of , following an experience of by GEORGE B.

    Answer by palaisdesthes.com
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    Thank you George! We are so happy to hear you enjoy our Dragon Well tea!

  • 5 / 5
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    Good selection and fast shipment

    Review of , following an experience of by NICOLAS D.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Ordering the teas were quick and easy. I like the tins they are packaged in, which are easier to open than Paris for Tea. However, I prefer the design of the tin in which Paris for Her is packaged. I am also appreciative of the tea bag samples given. Although, I would love to have the option to choose my samples, which might better encourage my to purchase a full tin of a new product.

    Review of , following an experience of by STEFAN B.

    Answer by palaisdesthes.com
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    Thank you for your feedback! We're glad to hear that you found our ordering process quick and easy, We're also pleased that you appreciate the tea bag samples included with your order. While we currently offer pre-selected samples, we'll explore options to provide more choice in the future to better suit your preferences. Thank you for your support, and we look forward to serving you again!

  • 5 / 5
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    Very prompt

    Review of , following an experience of by ISABELLE D.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Standard

    Review of , following an experience of by ELMEDINA B.

    Answer by palaisdesthes.com
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    Thank you for choosing Palais des Thes!

  • 5 / 5
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    Fast delivery

    Review of , following an experience of by MARIAH S.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Tea’s are the best flavors. Worth the Money. Fast shipping.

    Review of , following an experience of by MARGARET L.

    Answer by palaisdesthes.com
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    Ensuring quality and value for our customers is paramount to us, and we're delighted that our teas meet your expectations. Additionally, we're glad that you appreciate our fast shipping service. Thank you for your kind words and for choosing Palais des Thes for your tea enjoyment!

  • 5 / 5
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    This is the best tea on the market, whether it's the wonderful varieties of Earl Grey, all of which are excellent, their white or green tea, or their tisanes. All are stellar!

    Review of , following an experience of by ELISABETH L.

    Answer by palaisdesthes.com
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    Thank you so much for these kind words! Thank you for choosing Palais des Thes!

  • 5 / 5
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    It was hard to find a page of only the herbal (i.e. non-caffienated) teas. The rest of the site and process is lovely and functional.

    Review of , following an experience of by ASH J.

    Answer by palaisdesthes.com
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    Thank you for taking the time to share your feedback. We appreciate your kind words about the overall functionality and appearance of our site. We apologize for any inconvenience you experienced in finding a page specifically dedicated to our non-caffeinated teas. Your insight is invaluable, and we are currently working on enhancing the navigation to make it easier for customers like you to locate their preferred tea varieties. For future reference, under our herbal teas section, all of our non-caffeinated teas are included!

  • 5 / 5
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    I really love the Louvre the. It's my nee fave!

    Review of , following an experience of by LESLIE J.

    Answer by palaisdesthes.com
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    We are so happy to hear that! Thank you for the kind words!

  • 5 / 5
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    Order came promptly

    Review of , following an experience of by PATRICIA H.

    Answer by palaisdesthes.com
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    Thank you for your feedback! We're delighted to hear that your order arrived promptly.

  • 5 / 5
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    Easy to use and great selection.

    Review of , following an experience of by DIANA S.

    Answer by palaisdesthes.com
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    Thank you for your positive feedback! We're thrilled to hear that you found our website easy to use and enjoyed our selection. Thank you for choosing Palais des Thes!

  • 5 / 5
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    The tea is absolutely phenomenal!

    Review of , following an experience of by GAIL E.

    Answer by palaisdesthes.com
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    Thank you so much Gail!

  • 5 / 5
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    The website is lovely and the teas are usually exceptional

    Review of , following an experience of by SIERRA G.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    My order arrived timely, packaged very well. I would have refered canisters to bags for storage perpuses. however it is perfect either way.

    Review of , following an experience of by GEORGETTE C.

    Answer by palaisdesthes.com
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    Thank you for sharing your positive experience with us! We're delighted to hear that your order arrived promptly and was well-packaged. Your satisfaction is our priority, and we appreciate your feedback. We understand your preference for canisters over bags for storage purposes, and we'll certainly consider this suggestion for future improvements.

  • 5 / 5
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    Excellent quality teas.

    Review of , following an experience of by BONNIE K.

    Answer by palaisdesthes.com
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    Thank you for your kind words! We're thrilled to hear that you find our teas to be of excellent quality. Providing you with exceptional teas is our priority, and your satisfaction is truly appreciated.

  • 5 / 5
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    I keep coming back for your teas! Very happy with quality and service.

    Review of , following an experience of by PRISCILLA S.

    Answer by palaisdesthes.com
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    Thank you so much for your continued support and kind words!

  • 5 / 5
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    Sharing the tea experience with my son has been so fun and enjoyable and Palais Des Thes is a part of making another memory for us. The teas are delicious and we will be coming back for more.

    Review of , following an experience of by BOBBI LINN M.

    Answer by palaisdesthes.com
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    We are truly touched by your heartfelt message! It brings us immense joy to hear that Palais Des Thés has become a part of the memorable experiences you share with your son. Creating special moments through our teas is what we strive for. Thank you for your kind words about our delicious teas. We look forward to being a part of many more cherished memories and serving you both with more delightful teas in the future. If there's anything specific you'd like to explore or if you have any preferences, please feel free to reach out.

    Answer by Bobbi Linn M
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    My son and I read this together.Thank you!

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  • 5 / 5
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    The tea is wonderful just as the quick delivery was.

    Review of , following an experience of by DEB K.

    Answer by palaisdesthes.com
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    Thank you for your kind words! We're delighted to hear that you found our tea wonderful, and we're equally pleased that the quick delivery met your expectations. Providing a seamless and enjoyable experience is what we strive for. Thank you for choosing Palais des Thes!

  • 4 / 5
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    I get wonderful, high quality teas from Palais Des Thes- my big frustration is they often disappear and the site doesn't give any reason. Perhaps a one-time harvest, could be not enough interest? Then I have to explore and try something new. I usually get another wonderful tea, but sometimes it's not to my liking. I miss the Rose de Chine!

    Review of , following an experience of by K B.

    Answer by palaisdesthes.com
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    Thank you for your continued support and feedback. We're thrilled to hear that you've been enjoying our wonderful, high-quality teas. We understand your frustration with some teas disappearing from our selection, and we appreciate your understanding as we strive to curate an exciting and diverse collection. Unfortunately some of our harvests are indeed limited or discontinued. Thank you for choosing Palais des Thes!

  • 5 / 5
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    Palais des Thes has become my favorite and only tea supplier!! Love the teas and the service. 💓

    Review of , following an experience of by VALERIE V.

    Answer by palaisdesthes.com
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    Thank you so much for your heartwarming feedback! We're honored to be your favorite and go-to tea supplier. It's delightful to hear that you love both our teas and the service we provide. Thank you for choosing Palais des Thés, and we appreciate your continued support!

  • 5 / 5
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    Everything is easy to find.

    Review of , following an experience of by NANCY Z.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    Wonderful selections including organic teas; good prices, reliable delivery.

    Review of , following an experience of by CLAIRE J.

    Answer by palaisdesthes.com
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    Thank you for your glowing feedback! We're thrilled to hear that you appreciate our wonderful selections. Ensuring good prices and reliable delivery is a priority for us, and we're delighted to know that you've had a positive experience.

  • 5 / 5
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    Easy to order. Gets to me quickly.

    Review of , following an experience of by MAUREEN M.

    Answer by palaisdesthes.com
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    Thank you for this kind review. We are so glad you have had a pleasant experience!

  • 5 / 5
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    This tea is delicious!

    Review of , following an experience of by CARRIE K. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    Thank you so much for this kind review!

  • 5 / 5
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    Love your teas

    Review of , following an experience of by MONIKA B.

    Answer by palaisdesthes.com
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    Thank you so much! We are so glad to hear that!

  • 5 / 5
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    Absolutely love these teas!! Was so happy to find a lot of great quality teas on sale!!

    Review of , following an experience of by NAOMI P.

    Answer by palaisdesthes.com
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    We're overjoyed to hear that you absolutely love our teas . Thank you for choosing Palais des Thes for your tea needs!

  • 5 / 5
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    Really yummy

    Review of , following an experience of by ALEXANDRA P.

    Answer by palaisdesthes.com
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    Thank you for this kind review!

  • 5 / 5
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    The tins were carefully packed and arrived in very good condition.

    Review of , following an experience of by MELANIE B.

    Answer by palaisdesthes.com
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    Thank you for sharing your positive experience with us! Ensuring that our products reach you in excellent shape is a priority for us, and we're pleased to have met your expectations.

  • 5 / 5
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    This is the best tea experience I've ever had. I like to enjoy tea with nothing added-just the highest quality leaves, and possibly some flowers, spices, dried fruit or zest, depending on my mood. No matter what your taste, or your mood, if you love tea you will love Palais de Thes. The white teas I've had are perfectly sublime. When I'm in the mood for an afternoon treat, which is usually every day, the fruity and floral green teas have an exotic and enchanting deliciousness. My everyday favorites change with the seasons- the Grand Yunnan Imperial is so fresh and the Chai is always a favorite in the winter. The Summer Fizz blend is one of several thirst-quenching iced tea blends- I love the blends for summertime iced teas, or one of the green teas like Azalea Winds or the green tea with cherry blossoms, chilled over ice.

    Review of , following an experience of by DYLAN A.

    Answer by palaisdesthes.com
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    Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that Palais des Thés has provided you with the best tea experience you've ever had. Thank you for being a part of the Palais des Thés journey, and we look forward to continuing to provide you with extraordinary teas that match your diverse preferences.

  • 5 / 5
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    Fabulous tea flavors available. Good packaging.

    Review of , following an experience of by SL N.

    Answer by palaisdesthes.com
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    Thank you for your kind review!

  • 5 / 5
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    Always quick and teas , for the most part, are very tasty and worth the extra cost.

    Review of , following an experience of by LEESA T.

    Answer by palaisdesthes.com
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    We're delighted to hear that you consistently experience quick deliveries and find our teas to be very tasty and worth the extra cost. Ensuring both quality and prompt service are top priorities for us, and we're thrilled to have met your expectations. Thank you for your continued support and appreciation of our teas!

  • 5 / 5
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    The website presented no problems, delivery was prompt, the tea delicious.

    Review of , following an experience of by ALICE P.

    Answer by palaisdesthes.com
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    Thank you so much for your kind review. We are very happy we could help you find the tea you were looking for. We hope to see you again soon at Palais des Thés!

  • 5 / 5
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    I’m in love with Palais des Thes!

    Review of , following an experience of by DONNA H.

    Answer by palaisdesthes.com
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    We're overjoyed to hear that you're in love with Palais des Thés! Thank you for your wonderful review. We're dedicated to providing exceptional teas and ensuring your experience with us is delightful.

  • 5 / 5
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    The website and ordering platform were easy to navigate and an amazing product.

    Review of , following an experience of by MARION S. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    Thank you for your kind words and support. We are so glad to hear tha you had a pleasant shopping experience with Palais des Thes!

  • 5 / 5
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    I LOVE Palais des Thés. It’s my tea of choice these days.

    Review of , following an experience of by ANN R.

    Answer by palaisdesthes.com
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    Thank you for your enthusiastic endorsement! We're delighted to hear that Palais des Thés is your tea of choice these days. Your love for our teas is truly appreciated, and we're committed to providing you with delightful tea experiences.

  • 5 / 5
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    Wonderful teas, love a;l of the ones I’ve tried , my favorite is the grand yuunan imperial, fantastic flavor, a great tea anytime.

    Review of , following an experience of by PETER B.

    Answer by palaisdesthes.com
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    We're thrilled to hear that you enjoy our teas! The Grand Yunnan Imperial is indeed a fantastic choice and we're glad it has become your favorite. Thank you for your kind words and for being a fan of Palais des Thes!

  • 5 / 5
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    The tea is high quality. I love that the tea bags are in cloth bags

    Review of , following an experience of by VERGIE C. *

    *Pseudonymized data at the request of the author

    Answer by palaisdesthes.com
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    We're delighted to see this kind review! Ensuring the best possible experience for our customers is important to us, and we're glad that our attention to detail enhances your enjoyment of our teas. Thank you for your kind words and for choosing us for your tea needs!

Reviews displayed in chronological order