Customer reviews for palaisdesthes.com

Customer reviews

• 5 / 5

  

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  Delicious tea, fantastic samples.

  Review of 11/28/22, following an experience of 10/31/22 by A A. *

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• 5 / 5

  

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  I can't believe how quickly my order came to little old Canaan, NH!

  Review of 11/28/22, following an experience of 11/5/22 by A A. *

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• 5 / 5

  

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  Fine

  Review of 11/26/22, following an experience of 11/3/22 by A A. *

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• 5 / 5

  

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  The website is well designed.

  Review of 11/25/22, following an experience of 11/3/22 by A A. *

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• 5 / 5

  

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  Everything was great.

  Review of 11/22/22, following an experience of 10/30/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you for taking the time to leave a review. We really appreciate it! Kind regards, The Palais des Thés Customer Service Team

• 5 / 5

  

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  Delicious teas and a really well put together site

  Review of 11/21/22, following an experience of 10/30/22 by A A. *

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• 5 / 5

  

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  The Palais des Thes website is easy to navigate. Most important though is the outstanding presentation of their products. They offer a wide variety of teas and they are simply outstanding! You have the option of purchasing loose leaf teas, Teas in canisters, loose leaf pouches or individual single serving tea bags. If you love tea you will have fun trying as many varieties you can!

  Review of 11/21/22, following an experience of 10/30/22 by A A. *

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• 5 / 5

  

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  fast

  Review of 11/21/22, following an experience of 10/30/22 by A A. *

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• 5 / 5

  

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  It is obvious that Palais des Thés is quality and detail oriented which I really appreciate. I trust the company's products and I am happy to say that I am never disappointed.

  Review of 11/20/22, following an experience of 10/23/22 by A A. *

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• 5 / 5

  

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  The order was delivered faster than expected and was neatly packaged

  Review of 11/19/22, following an experience of 10/23/22 by A A. *

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• 5 / 5

  

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  Good

  Review of 11/19/22, following an experience of 10/29/22 by A A. *

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• 5 / 5

  

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  Really this was a gift from Joshua and I just loved the tea but had nothing to do with the website. In fact this is Joshua right now typing this as me.

  Review of 11/18/22, following an experience of 10/23/22 by A A. *

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• 5 / 5

  

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  Simple and quick.

  Review of 11/18/22, following an experience of 10/22/22 by A A. *

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• 4 / 5

  

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  One of the cup arrived broken as it was poorly packed!

  Review of 11/18/22, following an experience of 10/17/22 by A A. *

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• 5 / 5

  

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  Great Product It Was A Gift

  Review of 11/15/22, following an experience of 10/24/22 by A A. *

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• 5 / 5

  

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  Easy and fast!

  Review of 11/14/22, following an experience of 10/24/22 by A A. *

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• 5 / 5

  

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  Best loose leaf teas

  Review of 11/14/22, following an experience of 10/24/22 by A A. *

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• 5 / 5

  

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  Delivered very timely.

  Review of 11/13/22, following an experience of 10/18/22 by A A. *

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• 5 / 5

  

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  Everything was packaged and delivered good. Great tea!

  Review of 11/13/22, following an experience of 10/21/22 by A A. *

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• 5 / 5

  

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  Love the tea, website functions well.

  Review of 11/12/22, following an experience of 10/17/22 by A A. *

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• 5 / 5

  

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  Website is efficient and easy to navigate.

  Review of 11/12/22, following an experience of 10/17/22 by A A. *

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• 5 / 5

  

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  The teas are delicious! And I want to thank you for the lovely cherry jam, a great treat.

  Review of 11/11/22, following an experience of 10/19/22 by A A. *

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• 4 / 5

  

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  Everything seemed to be ok this time

  Review of 11/10/22, following an experience of 10/14/22 by A A. *

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• 5 / 5

  

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  The website is clear and informative and easy to use. Everything arrived beautifully packaged and safely.

  Review of 11/10/22, following an experience of 10/20/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you so much for taking the time to leave a review!

• 5 / 5

  

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  I love palais des thés, the selection is great, the teas are wonderful and the orders always well wrapped.

  Review of 11/9/22, following an experience of 10/14/22 by A A. *

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• 5 / 5

  

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  I am used to order from palais Des thes in the eu, very happy that it is possible here now!

  Review of 11/9/22, following an experience of 10/14/22 by A A. *

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• 5 / 5

  

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  The website was easy to navigate through and my family loves the authentic taste of the tea we purchased.

  Review of 11/9/22, following an experience of 10/19/22 by A A. *

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• 5 / 5

  

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  The website is easy to navigate and is well-designed, functionally and aesthetically.

  Review of 11/9/22, following an experience of 10/19/22 by A A. *

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• 5 / 5

  

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  I love the taste of the tea from Palais des Thes! I highly recommend this product to any one who loves great tasting tea.

  Review of 11/9/22, following an experience of 10/19/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you for taking the time to leave a review. We really appreciate it! Kind regards, The Palais des Thés Customer Service Team

• 5 / 5

  

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  Love this tea! Fast shipping also!

  Review of 11/8/22, following an experience of 10/17/22 by A A. *

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• 5 / 5

  

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  Delicious tea, a very luxurious moment of enjoyment

  Review of 11/7/22, following an experience of 10/17/22 by A A. *

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• 5 / 5

  

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  great service

  Review of 11/6/22, following an experience of 10/15/22 by A A. *

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• 5 / 5

  

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  Delivery was quick and reasonable shipping fees

  Review of 11/6/22, following an experience of 10/15/22 by A A. *

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• 5 / 5

  

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  The teas are fantastic, and the professional customer service even better.

  Review of 11/6/22, following an experience of 10/10/22 by A A. *

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• 5 / 5

  

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  Great service - very speedy delivery to Canada. There was a problem with one item in my order and the customer service team addressed it immediately. Excellent customer service!

  Review of 11/6/22, following an experience of 10/11/22 by A A. *

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• 5 / 5

  

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  The website is very easy to navigate and find what one is looking for. I ordered the 2022 Advent Tea Calendar and the looks and packaging did not disappoint. It is beautiful and so well constructed. I am anxious to give it as a gift at the end of November.

  Review of 11/6/22, following an experience of 10/10/22 by A A. *

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• 5 / 5

  

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  Website has many options on tea and accessories. Overall, we love the tea and will continue to purchase it online!

  Review of 11/5/22, following an experience of 10/15/22 by A A. *

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• 5 / 5

  

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  We order a lot of loose leaf teas and always come back to Palais des Thés specifically for the chai and Blue of London! We also love gifting the samplers.

  Review of 11/4/22, following an experience of 10/9/22 by A A. *

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• 5 / 5

  

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  Fast.

  Review of 11/1/22, following an experience of 10/11/22 by A A. *

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• 5 / 5

  

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  The tea advent calendar arrived in perfect shape.

  Review of 11/1/22, following an experience of 10/11/22 by A A. *

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• 5 / 5

  

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  fast delivery

  Review of 10/31/22, following an experience of 10/10/22 by A A. *

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• 5 / 5

  

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  Your tea is wonderful. I loved my samples

  Review of 10/31/22, following an experience of 10/10/22 by A A. *

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• 5 / 5

  

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  Delightful, every sip!

  Review of 10/30/22, following an experience of 10/3/22 by A A. *

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• 5 / 5

  

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  I ordered the Teas from Around the World advent calendar and they sent me the 24 Days of Tea advent calendar instead. I emailed them and they were quick to fix the mistake (sent the correct item and gave me a free FedEx label to send back the wrong item). A minor hiccup and will definitely order from them again.

  Review of 10/27/22, following an experience of 10/6/22 by A A. *

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• 5 / 5

  

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  Easy to navigate site with wonderful teas!

  Review of 10/26/22, following an experience of 10/4/22 by A A. *

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• 5 / 5

  

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  I was very happy with the online ordering system and the delivery was really fast! I did not receive a "shipping" confirmation, but I was pleasantly surprised for such a fast delivery!

  Review of 10/26/22, following an experience of 10/3/22 by A A. *

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• 5 / 5

  

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  My package arrived in good shape and well within the expected delivery time.

  Review of 10/26/22, following an experience of 10/2/22 by A A. *

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• 5 / 5

  

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  Very pleasant experience

  Review of 10/26/22, following an experience of 10/3/22 by A A. *

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• 5 / 5

  

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  Very much on time, just like tea time in England! Thank you!

  Review of 10/26/22, following an experience of 9/26/22 by A A. *

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• 5 / 5

  

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  ...

  Review of 10/26/22, following an experience of 9/21/22 by A A. *

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• 5 / 5

  

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  Very fast shipping, great product presentation, teas are packaged beautifully and are unique flavors.

  Review of 10/26/22, following an experience of 9/19/22 by A A. *

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• 5 / 5

  

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  Always love Palais des Thes!

  Review of 10/26/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  There are Certain Tea's , you have that can NOT be found in any other place , To a TEA Coinsure such as myself . High Flavored Blends are looked for ! I found a quick and easy delivery to Canada was vey appreciated. The Rich Frequent Bouquet of Louvre- Garden Tea . just enhances the Rich Full Flavour of this Blend .

  Review of 10/26/22, following an experience of 9/22/22 by A A. *

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• 5 / 5

  

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  We love the tea quality as well as the tea blends. Palais des Thés is some of the best tea in the world.

  Review of 10/26/22, following an experience of 9/29/22 by A A. *

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• 5 / 5

  

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  The website was very easy to use and the shipping was extremely fast.

  Review of 10/26/22, following an experience of 9/20/22 by A A. *

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• 5 / 5

  

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  Nothing to add, went as expected.

  Review of 10/26/22, following an experience of 9/29/22 by A A. *

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• 5 / 5

  

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  Delicious

  Review of 10/26/22, following an experience of 9/29/22 by A A. *

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• 5 / 5

  

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  Company was great! First box they sent was crushed by the shipping company so Palais des Thes sent new priority. I look forward to enjoying this delicious tea with my wife.

  Review of 10/26/22, following an experience of 10/1/22 by A A. *

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• 5 / 5

  

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  The products are great and delivered quickly, the website could use some improvement.

  Review of 10/26/22, following an experience of 9/17/22 by A A. *

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• 5 / 5

  

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  My order came within a day of ordering.

  Review of 10/26/22, following an experience of 9/29/22 by A A. *

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• 5 / 5

  

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  Other than the faded ink on the labels, everything else was fine

  Review of 10/26/22, following an experience of 9/28/22 by A A. *

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• 5 / 5

  

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  You deliver perfectly

  Review of 10/26/22, following an experience of 10/2/22 by A A. *

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• 5 / 5

  

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  I was looking for a different type of “advent” calendar & found theirs! My daughter & I enjoy teas, so I thought this would be a great afternoon event for her, since we’re over 1,000 miles apart!

  Review of 10/26/22, following an experience of 9/17/22 by A A. *

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• 5 / 5

  

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  Literally was at my house the next day

  Review of 10/26/22, following an experience of 9/22/22 by A A. *

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• 5 / 5

  

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  I shop at Palais de Thés on two continents. Always a great experience.

  Review of 10/26/22, following an experience of 9/28/22 by A A. *

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• 5 / 5

  

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  Have no issues with delivery or online experience. However, always impatient for it to arrive.

  Review of 10/26/22, following an experience of 10/1/22 by A A. *

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• 5 / 5

  

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  Arrived very quickly, adding a delicious note to my end of day. Love having the option for lose leaf tea vice pre-made tea bags.

  Review of 10/12/22, following an experience of 9/15/22 by A A. *

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• 5 / 5

  

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  Love the high quality tea and great customer service.

  Review of 10/12/22, following an experience of 9/21/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you so much for your kind feedback.

• 5 / 5

  

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  I've had two teas from Palais des Thes so far and they are both utterly heavenly.

  Review of 10/11/22, following an experience of 9/14/22 by A A. *

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• 5 / 5

  

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  Ordering was easy and the order came fast.

  Review of 10/10/22, following an experience of 9/19/22 by A A. *

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• 5 / 5

  

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  Palais des thes does a good job of providing descriptions and I love the samples you send along. I definitely have favorites. Delivery is so dependable.

  Review of 10/9/22, following an experience of 9/5/22 by A A. *

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• 5 / 5

  

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  I don't think it was clear the cup was color changing. It was a neat surprise. It's just that I am not sure it was clearly described on the website. Otherwise, I love the functionality of the website. Good layout, quality pictures, detailed descriptions of the teas/ products. I recommend Palais des Thes to all tea lovers and future coffee converts. I am interested in furthering my career with Palais des Thes. Merci beaucoup.

  Review of 10/8/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  I really enjoyed the Advent Calendar last year. I liked it so much that I bought 2 this year so I could gift one.

  Review of 10/8/22, following an experience of 9/16/22 by A A. *

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  Answer by palaisdesthes.com

  

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  We're so glad to hear you enjoy our Advent Calendar!

• 5 / 5

  

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  Great selection, great quality, and great ordering experience.

  Review of 10/8/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  I ordered early because it said it needed to be ordered by a date in September. Often advent calendars sell out early so it did not seem unusual. I assumed they would be delivered toward the latter part of November. They were shipped immediately, which was weird to send christmas gifts in SEPTEMBER

  Review of 10/7/22, following an experience of 9/16/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Hi there, We're sorry for any misunderstanding. We hope you will enjoy the calendar in December. Kind regards, The Palais des Thés Customer Service Team

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  They are enjoying storing it. (That is sarcasm )Very disappointing

  Answer by palaisdesthes.com

  

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  We're very sorry to hear of your disappointment. A member of our team would be happy to assist you if you would like to discuss this further. You may reach out to info@us.palaisdesthes.com.

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• 5 / 5

  

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  Wonderful teas.

  Review of 10/7/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  I buy 2 every year - one for my wife; one for my daughter - they absolutely love it.

  Review of 10/7/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  Everything went smooth with my order, I also send directly to friends from the storefront and it works a dream!

  Review of 10/7/22, following an experience of 9/16/22 by A A. *

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• 5 / 5

  

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  these teas are all high quality tasty refreshing blends cannot stop brewing and drinking them will be ordering more very soon

  Review of 10/7/22, following an experience of 9/15/22 by A A. *

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• 4 / 5

  

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  It arrived in better shape than my last order

  Review of 10/2/22, following an experience of 9/4/22 by A A. *

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• 5 / 5

  

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  Quick efficient service. My favorite tea by far!!

  Review of 10/1/22, following an experience of 9/10/22 by A A. *

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• 5 / 5

  

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  The website is easy to navigate, informative, and the checkout process is simple. Delivery is fast, order is accurate and items are packed carefully.

  Review of 9/30/22, following an experience of 9/4/22 by A A. *

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• 5 / 5

  

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  Always fantastic

  Review of 9/30/22, following an experience of 9/4/22 by A A. *

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• 5 / 5

  

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  My favorite tea

  Review of 9/30/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  Palais des Thès’ website is easy to navigate, and I love the ease of reordering previous orders.

  Review of 9/29/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  Love this tea one of my favorites!!

  Review of 9/28/22, following an experience of 9/5/22 by A A. *

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• 5 / 5

  

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  Very easy to navigate

  Review of 9/27/22, following an experience of 9/1/22 by A A. *

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• 5 / 5

  

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  Fast shipping, easy website navigation.

  Review of 9/27/22, following an experience of 9/5/22 by A A. *

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• 5 / 5

  

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  I first bought this tea while visiting the Louvre, loved it, and was very excited I could get it here in the US. Delivery was quick, I was very pleased and will order again!

  Review of 9/27/22, following an experience of 9/6/22 by A A. *

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• 5 / 5

  

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  The website is easy to navigate, I found my favorite tea easily. Product descriptions are clear and detailed, making it easy to find delicious new teas to try.

  Review of 9/26/22, following an experience of 9/5/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you so much for your kind feedback.

• 5 / 5

  

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  The delivery is very fast and I think the website is easy to read thru.

  Review of 9/25/22, following an experience of 9/4/22 by A A. *

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• 5 / 5

  

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  Order arrived promptly and I was pleased that it was packaged carefully with tissue this time. Of course the tea was absolutely delicious!

  Review of 9/25/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  The tea and sample pack I received were all delicious! I would absolutely recommend Palais des Thés to anyone - tea enthusiast or not.

  Review of 9/25/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  I love all you do as a company, good products and service.

  Review of 9/25/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  Love all the Palais des Thes I have received. New customers should be sure to check the "bag" logo if they don't want loose tea.

  Review of 9/24/22, following an experience of 9/3/22 by A A. *

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• 5 / 5

  

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  I like the photos.Please have more.

  Review of 9/22/22, following an experience of 8/26/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Dear customer, we thank you for taking the time to respond to us. We are happy that your experience on our website was satisfactory. We wish you great tasting of your teas. Your Customer Service.

  Answer by A A

  

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  Thank you. I am enjoying!

  Answer by A A

  

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  Thank you. I am enjoying!

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• 5 / 5

  

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  This was a quick and easy online experience. My order was processed quickly and I received it within a short time.

  Review of 9/21/22, following an experience of 8/31/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Dear customer, we thank you for taking the time to respond to us. We are happy that your experience on our website was satisfactory. We wish you great tasting of your teas. Your Customer Service.

• 5 / 5

  

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  We love your teas. Wonderful variety and timely delivery.

  Review of 9/20/22, following an experience of 8/25/22 by A A. *

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• 5 / 5

  

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  I am not sure if okay to write this but I was a dedicated Teavana fan. I was devastated when they closed. I tried many other brands but I hated their dusty crumbly teas. I happily found Palais des Thes and they are just as good. I like the variety, the taste and quality of my faves and the new teas they Create. Vive Palais des Thes!

  Review of 9/20/22, following an experience of 8/23/22 by A A. *

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  Answer by palaisdesthes.com

  

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  Thank you so much for your kind review!

• 5 / 5

  

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  I especially like the Christmas Teas.

  Review of 9/18/22, following an experience of 8/22/22 by A A. *

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