Go to website
Review Summary
Customers appreciate the quality and limited ingredients of Koha's pet food, finding it effective for pets with sensitivities. The site is user-friendly, and many express satisfaction with the prompt shipping and overall efficiency of the service.
-
A. A.
May 11, 2024
Verified reviewSuch quick shipping! My kitty, who is allergic to chicken, loves your food. I need to decide whether to shift all her needs over to wet food...can you recommend a chicken-free kibble?
-
A. A.
May 11, 2024
Verified reviewI’m new to koha pet foods.I was looking for food that my cats actually enjoy and they really seem to like the shreds a lot. Delivery was also quite fast too.
-
A. A.
May 11, 2024
Verified reviewI absolutely love this website for its easy navigation. It's a breeze to find exactly what I'm looking for, and checking out is a smooth and hassle-free process. Everything is clearly organized, making it a breeze to browse through different sections and find the items I want. The website's user-friendly interface ensures that I can easily navigate through different pages without any confusion. Overall, it's a seamless experience that makes shopping a joy.
-
A. A.
May 11, 2024
Verified reviewGlad to found these products. Saves me a lot of time and provides good addition to other dog food we feed.
-
A. A.
May 11, 2024
Verified reviewFast delivery. The cats look healthy.
-
A. A.
May 11, 2024
Verified reviewIn general, the order came fast.
-
A. A.
May 11, 2024
Verified reviewThe delivery of this product is timely. No issues with delivery. Food is fresh and Grayson just loves it. He's a Pate boy and there is a variety of food to choose from. Gray has allergies, and after researching various products, I chose Koha. Highly recommend this product, you won't be disappointed
-
A. A.
May 11, 2024
Verified reviewThe site was easy to use and clearly spelled out the ingredients and calories of each option. The reviews were helpful. Shipping was fast. Although it is a bit more expensive, it is worth it to know our cats are getting a high quality food!
-
A. A.
May 11, 2024
Verified reviewGood quality good that my cats love. Happy they have the rabbit protein as it does not irritate my cats gut, who has irritable bowel.
-
A. A.
May 11, 2024
Verified reviewI love the site and that they offer limited ingredient food for my cats with food allergies but unfortunately my cats don't like the food very much.
-
A. A.
May 11, 2024
Verified reviewI am so happy I found your limited ingredient food. It’s amazing for my fur babies and the customer service is great!!!
-
A. A.
May 11, 2024
Verified reviewVery helpful and informative website. Easy to order product.
-
A. A.
May 11, 2024
Verified reviewExcellent product. My IBS cat loves it, it is the highlight of her day
-
A. A.
May 11, 2024
Verified reviewI just got my order few days ago. Six cans were damaged. I Sent email about damage. did not appreciate attitude I got back. I shouldn't be asked to be ok with damaged products especially food!! Waiting on you to make this rignt
Reply from kohapet.com
Hi Tammy, I am sorry you are disappointed with our business practice regarding dented cans. Our team strives to minimize any dents during the shipping process. However, there are instances where you may receive cans with minor dents. Please note that as long as the can's seal is intact and there are no significant damages, the food inside remains safe and there is no need for a replacement. If you receive a dented can that is broken, with exposed food, or leaking, we would be more than happy to offer a refund or provide a discount towards your next online purchase. Your trust in our brand is invaluable, and we want to assure you that your cat's health and satisfaction are our top priorities. In light of your discomfort with the dented cans, customer service issued a refund for the affected items. Once again, we apologize for any inconvenience.
Reply from A. A.
All I wanted was proof that I cared about can add products and the animals they are for. I responded to the third message I got and I'm happy you will refund damaged products. I will donate the six cans you replaced to cat shelter.
Show exchanges Hide exchanges -
A. A.
May 11, 2024
Verified reviewMy 8 year old black lab has had skin issues, horrible ear infections and furnicles between his toes. I did a food sensitivity test on him and found that he was allergic to almost every protein except for lamb. Lamb is horribly expensive and I have been able to feed him a mixture of Koha's limited ingredient canned lamb, kidney beans and vegetables. I have been doing this diet for the last few months. Since that time, he is the healthiest and more active than he has ever been. So grateful to have found this product!
-
A. A.
May 11, 2024
Verified reviewI have used Koha limited ingredient’s canned food for years. It helped exrend the life of my recently deceased service dog. Unfortunately, though, I purchased six pouches of limited ingredients rice, pumpken, and beef. I purchased it w the sole intention of reducing her soft bowel movements. However, it caused my 13-month puppy to have diarrehea for the following two days. I messaged Koha customer service about this problem but have not heard back from them.
Reply from kohapet.com
Hi Nancy, I apologize for any confusion, our customer support team responded to your email the following day. We are sorry to hear about your pup's diarrhea. Our Bland Diet is specifically designed to assist pets with loose stool and upset stomachs. If you find it necessary, we're more than happy to assist you with initiating a return. Please take a moment to check your spam folder for the email we sent, as it contains detailed instructions on the return process. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at customerservice@KohaPet.com. We're here to help and hope your pup feels better soon.
-
A. A.
May 11, 2024
Verified reviewI love Koha! The quality of the food is unmatched and the delivery is very quick. It's very easy to adjust autoship and find exactly what I'm looking for.
-
A. A.
May 11, 2024
Verified reviewLove it! My dog was shedding like crazy and since giving Butters the hypoallergenic food it's automatically 10x better. Thank you!
-
A. A.
May 11, 2024
Verified reviewI had to cancel my subscription suddenly because of the loss of my beloved dog. Although the order was in process, they managed it and promptly cancelled and refunded. What I like so much about Koha is that they are always available by phone and email. Their products are terrific and so are they!
-
A. A.
May 11, 2024
Verified reviewIt’s been great transition to raw diet for our Vizsla. Our dog loves it.
Reviews displayed in chronological order
Contact
Go to website
Certification
