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Review Summary
Customers appreciate the quality and limited ingredients of Koha's pet food, finding it effective for pets with sensitivities. The site is user-friendly, and many express satisfaction with the prompt shipping and overall efficiency of the service.
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A. A.
May 11, 2024
Verified reviewMy boys (cats) are in love with this food.
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A. A.
May 11, 2024
Verified reviewMy dog does well on this food.,but alot of dented cans
Reply from kohapet.com
Hi Vivian, We are glad to hear KOHA is helping your dog thrive. Our team strives to minimize any dents during the shipping process. However, there are instances where you may receive cans with minor dents. Please note that as long as the can's seal is intact and there are no significant damages, the food inside remains safe and there is no need for a replacement. If you receive a dented can that is broken, with exposed food, or leaking, we would be more than happy to offer a refund or provide a discount towards your next online purchase. Please contact customer support if you have any questions or need additional information. customerservice@KohaPet.com
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A. A.
May 9, 2024
Verified reviewThe website is easy to navigate; product ordering is easy, cost is reasonable. I especially appreciate the ability to order samples of the food varieties before committing to a case order. A real boon for those of us with particularly finicky eaters.
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A. A.
May 9, 2024
Verified reviewWeb site is easy to use. Order arrived quickly.
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A. A.
May 9, 2024
Verified reviewMy puppies just love this food - better than Blue Buffalo and all the many other brands I have tried.
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A. A.
May 9, 2024
Verified reviewThe texture and odor was fine, but my finiky eater would not eat it. I plan to donate it to local shelter.
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A. A.
Apr 29, 2024
Verified reviewKohapet is an excellent company with an excellent product. Their site is user friendly and easy to use and explains thoroughly what their food is designed to do for your pet. They have several different foods to choose from. Items were packaged good, but delivery was slower than I'm used to. They were good to let you know when items were shipped. I would difinitely recommend you to give them a try for your pet.
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A. A.
Apr 29, 2024
Verified reviewYour website is easy to use, the products are carefully packaged, delivery is prompt.
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A. A.
Apr 29, 2024
Verified reviewEasy to use site, great product listings, reasonable pricing as far as premium foods go.
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A. A.
Apr 29, 2024
Verified reviewGot a notification package was on the way. For 6 DAYS, tracking said USPS was waiting for package... shipping is VERY SLOW. Very frustrating
Reply from kohapet.com
Hi Jennifer, We are sorry to hear your order was delayed in transit. Currently shipping carriers are experiencing congestion and delays between scans, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future. We appreciate your patience, understanding, and continued support.
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A. A.
Apr 29, 2024
Verified reviewI always get great service from Kohapet.com. Along with that great service is a very fast ship time between when I order, and when my order shows up at my doorstep. I am very satisfied.
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A. A.
Apr 29, 2024
Verified reviewKOHA did a great job packaging my order and they shipped the order out promptly. My order was slow to arrive, but that was due to slow service by USPS not anything KOHA could control.
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A. A.
Apr 29, 2024
Verified reviewExcellent service and a healthy product for my cat.
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A. A.
Apr 29, 2024
Verified reviewI ordered shredded chicken for my cat. My goodness does he love it! This food looks and smells like food You could eat yourself! It comes in very quickly. 4 days the latest for me. Thanks Koha!
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A. A.
Apr 29, 2024
Verified reviewMy dogs allergy’s have almost 100 percent gone away
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A. A.
Apr 29, 2024
Verified reviewQuick shipping and I feel like it has helped my cats digestive system as he was having soft bowels before and now it is taking better shape.
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A. A.
Apr 29, 2024
Verified reviewOrdering was easy, shipping was quick, packaging was excellent.
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A. A.
Apr 29, 2024
Verified reviewKoha makes great products! Our elder cat was having stomach issues every few months and after the vet recommended switching to a limited-ingredient diet of duck, she hasn't had any issues and it's been over a year now.
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A. A.
Apr 29, 2024
Verified reviewI received my 1st case of Turkey Stew carefully packaged to deter damage to product.
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A. A.
Apr 29, 2024
Verified reviewI like the food for my dogs. The cats did not like their food. I did prefer shipping thru FedEx. It took so long to get my order by USPS. I will order sooner next time.
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