Customer reviews
-
Edit Flag
Easy to order and just what I needed.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
This order is on auto ship which I love for its convenience and simplicity.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Our older dog has health and energy on Koha.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to order, got her quickly
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fairly easy to use, good delivery.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Quick response (shipping). KOHA Rabbit food is well tolerated by my cat who has sensitive gastrointestinal tract.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Came extra fast
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Ordering and delivery were perfect. Our dog has severe food allergies and needs to limited ingredient diet. The Beef Entree is perfect and he really enjoys it.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Navigation of the site, delivery, customer satisfaction were all good.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
This food was recommended to me for my cat with IBD. So far, so good! Shipping was quick & easy. All four of my cats LOVE this food and my IBD cat has not had a flare up since starting this food. Duck is one of the few proteins he can tolerate. I would recommend this food for cats that need a truly limited ingredient diet for health conditions.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I am extremely pleased with Koha Pet Food all around. The quality of cat food is superior to anything I’ve found, and perfectly specialized for my (3) cats diets. Packaging, packing, and is done thoughtfully and delivery has been lightning-fast. I like the 5% off and convenience of auto-subscribe, and the ‘edit’ and ‘swap’ features make it flexible. So glad I found Koha and really hope growing supply-chain, production, and resource issues do not bring harm to this company!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
exceptional service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Customer service top notch Delivery service the best If any hold ups or anything they email you tight away Delivery time is fast
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
No issues so far in orders placed. Very grateful to have a good, clean product for our cats!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very good service. Prompt delivery and well packed.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My kitties love this all flavors
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great products and fast service!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My cats are LOVING the rabbit food. My only concern is the cost. It is a high quality product and I highly recommend it. Thank you!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Product is always shipped quickly
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Good food
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I ordered the Rabbit wet food for my allergic cat and he went nuts for it. Delivery was speedy and everything arrived as expected. Unfortunately this food is out of my budget range but their product is great if you can make it work!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Extremely easy to order product.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
This is my first experience with Koha and I was very pleased. The shipping was very fast. My cat is suspected to have Inflammatory Bowel Disease and this is a food that really agrees with his stomach, but he also loves. You’ve got a repeat customer!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Navigating the site was fairly easy, ordering was simple and the customer service was on point. I received .y order in just a few days of purchasing. My only complaint is that the package was marked fragile, handle with care. I didn't understand this because I purchased food that was in cans and definitely not fragile. Plenty of paper in the box and each can was wrapped individually. I thought this was unnecessary and wasteful!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent - service - shipping - ease in navigating website.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great company and cat food. The order got here quickly and in great shape.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent product, super fast shipping. My cats love this food.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
First of all, I appreciate that the packaging said fragile and that the items were packed very carefully. In the past I have gotten cans that were not so good. As far as the product goes, I will not feed my cats anything else. I fully believe in the product! The one that I think my cats love the best is the Pure shreds chicken and salmon. It looks so good I felt like I could actually eat it. The stew was very nice as well. Overall I give Koha an A
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great service, fast shipping!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Super easy to navigate
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great delivery. Easy to find the right product. Customer Service responded quickly to my question.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Once I found your web site, ordering delivery and services have been excellent.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy website ordering, my cats took to the food quickly, shipping was fast, and they have smaller affordable options just to tide you over!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The cat food arrived very quickly-my senior cat loves it and he is super picky. My only concern is the shipping is quite pricey and I am on a fixed income
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Thank you Koha for you rabbit canned cat food. My cat Frodo has allergies and on,y eats rabbit. She seems to be scratching much less so I’m grateful that I discovered you!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very good, great service. I would recommend.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Always responsive
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
This food has worked wonders for our Ragdoll. No more loose stool and she loves it! I had emailed customer service about a batch being weird and short and they responded very quickly and were aware of the problem! Great product and great customer service!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy some to navigate. I'm pleased
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My boxer loves!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Thank you for excellent service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The website is easy to navigate.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My old cat lived most of his life eating dry food. He was never interested in any canned food presented to him. As he got older, it was important that he got enough moisture in his diet due to health issues. I found Koha single ingredient shreds, loaded with gravy. It's the only canned food he actually asks for twice a day. I'm satisfied that between the Koha and his water bowl, he's well hydrated. And he loves it! Quick shipping, too!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My CAT loves this food. My CAT is safe with it because it is not cooked in high temperatures which have been causing CATS to get cancer. Thank you and keep up the good work. My CAT has a Sensitive Stomach and dealing with UTI/RENAL issues at times. It helps my CAT be healthy.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Our new rescue sweet cat is only used to eating rabbit food. It's what the foster gave him after eliminating other meats to help with some allergies he was having. He was scratching alot under his chin. He was initially eating Royal Canin Selected Protein Rabbit wet food and he did like it, but some ingredients in it was still making him itch. AND it's prescription only and not always in stock. I believe it was the pea in the Royal Canin causing our kitty's issue! I researched and luckily found Koha. Pea, grain and potato free! He LOVES it and his itching has stopped. Pure rabbit food for cats is hard to find. Very grateful to have found Koha! And great customer service!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
took too long to get
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I received the Koha Lamb LID for my dog within 2 days! I was very pleased.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great product and service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great packaging, all of the cans arrived dent-free!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Your customer service was great, and my cats like the food. It has been hard to find an alternative to prescription food. Thank you!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Delivery went well
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Site is easy to use, delivery was much quicker than expected.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My two senior cats love the duck stew. Super fast delivery! Thanks again, Koha.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great food kitties love it
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Good quality food, especially for my IBD kitty. Last shipment, the cans were damaged, but the customer service response was good.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to order and always fast/reliable shipping.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I was very impressed at how quickly my order was delivered. My cats love the food. I got the rabbit limited ingredient au jus as my one cat has severe colitis. I’m hoping that this will help her. I will definitely be ordering from Koha again!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Customer Service was top notch! Stephanie was such a big help!!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to order and it came so quickly. Just a couple of days. Very impressive
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to navigate the site, quick processing of my order and quick delivery!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My senior cat stopped eating his prescription diet dry food in September and it was a race to find a suitable canned wet food to entice him to eat. Tried store bought pates, bisques and other creamy foods - all failures after a couple tries. A friend of a friend (who did a ton of research to find and use Koha) gave me a can of Koha chicken pate and it was a great success. I immediately ordered a sample case and a case of the chicken. He is always finishing the meal (which is amazing in itself) and asking for more. He absolutely loves the Rabbit to my surprise. Each day of his senior life is a gift and Koha products are giving us a little more time with him. Thank you! Also to note - this food does not have that familiar "canned cat food" smell - which to me, indicates the quality of ingredients as advertised.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to navigate and quick with delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My kitty has just had to switch to a limited-ingredient diet of wet food only, and he likes Koha, both duck and rabbit, because both flavors have more moisture than some other brands.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Order delivered expeditiously, the food however was a total loss for me and my Lil Girl, I'm dealing with a cat who is not eating due to illness and regardless of price,$$$, I tried it . Sorry to say she sniffed it and walked away! The tuna w/ lamb, and with chicken were non starters, and I had to dump it all. Ill donate what is left to a shelter. I tried, but this is an expensive way to find out you're cat won't eat it!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Food quality is excellent, aside from what looks like little bone shards that my cats eat around. I think FedEx is their main shipping courier, and despite efforts to pack the canned food safely, about 30-50% of the cans arrive dented (which means I have to use the damaged ones first to avoid spoilage).
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I have a cat with health issues and she must eat low protein food. We've tried every prescription food out there and she refused to eat any of it. So happy I found you. My cat LOVES all the food in the trial pack and I've already ordered more. Thank you so much!!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The rabbit au jus is the ONLY wet food my Ragdoll will eat. He has IBD so I must choose carefully. Delivery should have been inside my gate but no matter it was timely and welcome.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My cat loves the food, and the shipping was incredibly quick! I greatly appreciate it! Thank you so much!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My 21 yo tortie loves this food
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
We use nothing else for our dogs and have recommended this product to all our neighbors. For senior dogs: they “wake up” and have fun again. ❤️🐕🦺💃🏾
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very pleased with the quick delivery!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast, accurate, and well packed. Thankyou
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Kohapet always ships SO fast! I’m always shocked by how quickly I get my order (usually 2 days after it’s placed). My cat has some skin sensitivities so the vet recommended kohapet for the minimal ingredients. She loves the stew - both chicken and turkey!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great quality food that really helped my cat with GI cancer.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Overall, I'm happy with the service I have received from Koha. The site is easy to use and you can setup a subscription to recieve your pet food when it's convenient for you.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast delivery! Easy to navigate the site.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Nine of the cans in my order were badly damaged. The box was in great shape. None of the outer cans in the box were damaged. All cans damaged were in the inner part ofthe package. Truly was one of the worse shipments ever received.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Order came quickly. Easy to order from.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Informative and very user friendly!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Not at all customer friendly. No phone number made available to speak with customer service. Must spend $69 to avoid shipping fees. Returns are very costly and difficult to return. I would never recommend this company.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by kohapet.comFlagHi Sarah, As discussed in the numerous emails with our customer support team, we are sorry you are disappointed with our return policy. We do our best to help our customers with several return/refund options and pride ourselves on transparency as our return policy is clearly stated on our website. KOHA offers "trial packs" and a 3 can minimum, these options allow your cat to "sample" a variety of flavors or 1 specific flavor to find which he likes best before investing in a case purchase. If you are interested in purchasing single cans, we always recommend you visit our website; https://kohapet.com/ and use the "find a store" tool to locate one of our retail partners in your area. Our customer service team values your pet’s well-being, and we are available to discuss other formula options that may work for your pet’s specific needs. Please let us know ow we can help.
Answer by A AFlagI think that we have reached an equitable resolution and wish to rewrite my review.
Show exchanges Hide exchanges -
Edit Flag
Easy website to shop and receive product in a timely manner my kitty likes the shredded beef. Hoping it helps her ibs
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
it's a good place to shop as my cat has IBD, just wish could get a little cheaper and have done some of the sales, need more of them
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I have not opened up any of the cans from this new order. BUT, the last order I received did contain some cans that were bad. A few days ago my Bengal stopped eating his Koha rabbit. I could not figure out why, he was not sick, he was acting normal, playing, interacting fine. I tried to feed him more Koha later that day and he smelled it and walked away. I then went and got the can and smelled it. The odor was foul smelling. I opened up a new can and that was fine and my cat ate it. I opened up another can a few days later and the smell, again was horrible. Any input on this matter? I sent an email to Stefanie Margolies on Sept 27 but did not receive an answer. Thank you and hope to hear from you soon, Lisa S.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My cat loves this chicken! Great quality food without any unnecessary ingredients. **I wish the small size was offered in cans as well as pouches, as it’s hard to get all of the food out of the pouch**
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I had a little difficulty navigating the web site but I called customer service and they were great! The agent gave me the discount code I needed and all went well.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
It seems that the food is good since my cats didn’t have any issues after they tried a couple of bites. ( they have sensitive stomach) However unfortunately they didn’t like the food (I tried 4 different flavors) and didn’t try more than a couple of bites even when they were hungry. I sent emails to the customer service to return the unopened pouches but they still didn’t respond for a couple of days now.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by kohapet.comFlagHi Kumika, We are sorry to hear your cats did not enjoy the recipe you purchased. We value your pet’s well-being and would like the opportunity to continue to help your pet thrive. Customer support is available to discuss other formula options that may work for your pet’s specific needs. Our customer support team responded to return inquiry the next business day with several return and refund options. Please check your spam folder and let us know how we can help.
-
Edit Flag
My dog is very picky but sheiks this food. She has IBD so she can't have chicken , beef or pork
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Shipping Was Quick & Received In Good Condition.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My dogs love the KOHA limited ingredient canned food! I use it as a meat topper on their kibble, and as such it's a great way to augment their diet with different meat and fat sources. The subscription service is convenient and delivery is quick.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I am very satisfied with my cat food order from Koha Pet. I have one cat with IBD/Triaditis and needed to find a simple, limited ingredient food for him, as well as a food my other two cats would eat as well. All three absolutely love it. It’s very juicy and has a moist consistency they all seem to love.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast shipping of a high quality product. My cats do have tastes that change. They like variety but they seem to always like Kohapet foods. The limited ingredient foods are well accepted by my cat with a sensitive stomach.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My car has loved her food from the trial pack!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
everything is great
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to order. Shipped quickly.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent! Super fast delivery!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
My cat is allergic to chicken and beef so I was delighted to find another rabbit cat food, as well as the duck. I ordered three cans of each and am happy to report Frodo likes both!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great product, my cat loves it
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The ordering process is really easy I would really appreciate if they had a lower cost for shipping or free shipping.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent customer service, fast service, fast shipping!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Reviews displayed in chronological order