Customer reviews for Jobststockings.com

Customer reviews

• 5 / 5

  

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  The representative was patient and helpful.

  Review of 7/12/24, following an experience of 7/10/24 by BEN D.

• 5 / 5

  

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  Good quality, comfortable socks!

  Review of 7/12/24, following an experience of 7/1/24 by BETHANY W.

• 4 / 5

  

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  The app was recently harder forbme to find the product I wanted m I could only find Activa stockings.

  Review of 7/12/24, following an experience of 6/20/24 by MELODY R.

• 5 / 5

  

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  very satisfied.

  Review of 7/12/24, following an experience of 6/20/24 by ROBLEY M.

• 5 / 5

  

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  Easy to use site and prompt delivery

  Review of 7/11/24, following an experience of 6/25/24 by KATHLEEN L.

• 5 / 5

  

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  My husband absolutely loves these socks!

  Review of 7/11/24, following an experience of 6/19/24 by CONNIE L.

• 5 / 5

  

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  Any questions I have are answered quickly and thoroughly. Very excellent company to work with plus their stockings are outstanding.

  Review of 7/10/24, following an experience of 7/8/24 by SHIELA C.

• 5 / 5

  

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  Helps with swollen legs

  Review of 7/10/24, following an experience of 7/3/24 by LOUISE C.

• 5 / 5

  

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  The best socks in the world. My legs were like elephant legs and with these socks they reduced to normal. Thank you.

  Review of 7/10/24, following an experience of 6/21/24 by YVONNE B.

• 5 / 5

  

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  Just as ordered

  Review of 7/10/24, following an experience of 6/17/24 by JAMES B.

• 5 / 5

  

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  great service

  Review of 7/10/24, following an experience of 7/1/24 by CLEON M.

• 5 / 5

  

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  Ordered item delivered very quickly in in PERFECT Brand-new condition! THANK YOU !!

  Review of 7/10/24, following an experience of 6/29/24 by RICHARD L.

• 5 / 5

  

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  Fit nicely and stay in place.

  Review of 7/10/24, following an experience of 6/23/24 by DELORES C.

• 5 / 5

  

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  Excellent product compared to others

  Review of 7/10/24, following an experience of 6/18/24 by STEVEN B.

• 2 / 5

  

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  Didn’t hear anything about the order for a month and then learned the item is on backorder for another two months.

  Review of 7/9/24, following an experience of 6/20/24 by CAROL F.

  Answer by jobststockings.com

  

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  We can imagine how frustrating it must be to wait so long for your order, only to find out it's on backorder for another two months. This is definitely not the kind of experience we want our customers to have. Your feedback is super valuable and we want to assure you that we're working hard to improve our communication and inventory management. We understand how important it is to get your order on time, and we're really sorry this has been such a hassle for you. We appreciate you for bringing this to our attention and we'll do our best to fulfill your order as soon as possible.

• 5 / 5

  

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  Customer assistance in ordering the Jobst stockings was courteous and extremely helpful. Order was received within 48 hrs. Box was slightly flattened. Will be able to give more feedback once the stocking have been tried on and worn.

  Review of 7/9/24, following an experience of 7/2/24 by SANDRA G.

• 5 / 5

  

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  Good service good product

  Review of 7/9/24, following an experience of 6/22/24 by BEVERLY B.

• 5 / 5

  

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  the open toe stockings I bought feel nice, well made. I intend to get the black for the fall and winter seasons.

  Review of 7/9/24, following an experience of 7/1/24 by ISABEL N.

• 5 / 5

  

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  My stockings feel wonderful and do the job! So happy I made the purchase.

  Review of 7/9/24, following an experience of 7/2/24 by BRENDA D.

• 5 / 5

  

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  Ordering is easy and site is easy to navigate. I've used this site for several years and like the ease of ordering and fast delivery. Stocks are of good quality and seem to wear well.

  Review of 7/9/24, following an experience of 6/29/24 by WILLIAM P.

• 1 / 5

  

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  I wanted thin summer socks but got thick socks.

  Review of 7/9/24, following an experience of 7/2/24 by JAMES O.

  Answer by jobststockings.com

  

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  We're sorry to hear that the socks you received weren’t what you were expecting. It’s definitely disappointing when you’re looking for something specific and it doesn’t quite match up. Our customer service team is always here to assist you in finding a better alternative. You may contact us at 855-730-2283730-2283, we are available Monday - Friday, 9am - 5:30 pm EST. Thanks for sharing your experience with us!

• 2 / 5

  

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  While Jobst makes a high quality product, I have been struggling to stay with the company of late as they have design flaws. The foot on the closed toe has always been too short and puts too much pressure on my toes. However when I tried the open toe it seems they have changed their design so that the band at the top of the kneehigh is of a different material, causing them to roll and create a tourniquet effect which defeats the purpose for bad circulation. I have wasted so much money trying to find something that works with Jobst that I am afraid I am having to find another company if I can:(

  Review of 7/9/24, following an experience of 6/18/24 by DANIELLE Z. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thank you so much for sharing your thoughts about Jobst products. We can totally understand how frustrating it must be to deal with those design issues, especially when it comes to something as important as compression socks. It's definitely not great that the closed toe design is causing pressure on your toes, and it sounds like the changes in the open toe version aren't making things any better for you. It's a bummer to hear that the new band material is causing rolling and discomfort, which is the last thing you need when dealing with circulation problems. Please note that we are not the manufacturer of Jobst products but one of their authorized retailers. However, we genuinely appreciate your feedback and we'll do our best to forward your concern to Jobst. In the meantime, you may want to reach out to our customer service team and they'll be happy to assist you with recommending a different item. We want to make sure you're getting the comfort and support you need.

  Answer by Danielle Z

  

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  Thanks for the reply. How do I reach your customer service team? I am actively searching for a new product as this is a life long condition now. Roseann Meier

  Answer by jobststockings.com

  

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  You may reach us at 855-730-2283, we are available Monday - Friday, 9am - 5:30pm EST.

  Show exchanges Hide exchanges
• 5 / 5

  

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  They were comfortable all day.

  Review of 7/9/24, following an experience of 6/20/24 by DONNA M.

• 4 / 5

  

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  Easy to order and receive, didn't quite have the exact replacement for what I had intially purchased from them.

  Review of 7/9/24, following an experience of 6/16/24 by RON A.

• 5 / 5

  

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  My husband loves this compression socks. He has tried other brands and he has a wide calf but these are the best.

  Review of 7/9/24, following an experience of 6/14/24 by SHERRIE B.

• 4 / 5

  

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  I appreciate Jobst quality but wish they could make thinner products for summer and women. Overall, I like them and have purchased for years.

  Review of 7/9/24, following an experience of 6/15/24 by ELISABETH R.

• 5 / 5

  

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  The socks are great. Ordering is easy, but I can only afford when they go on sale now so I usually order that excellent brand now. Jobst items are wonderful products. I order Sensi-Crew and Over the Calf style yarned socks.

  Review of 7/9/24, following an experience of 6/15/24 by GRAHAM H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great service ad great stickings

  Review of 7/6/24, following an experience of 7/2/24 by BETH R.

• 5 / 5

  

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  Easy to use.

  Review of 7/6/24, following an experience of 6/16/24 by RON A.

• 5 / 5

  

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  First class website and products

  Review of 7/6/24, following an experience of 7/3/24 by JOHN R.

• 3 / 5

  

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  The product is good, but the label inside the stocking is a torment. Do put it on the outside, not on the skin side.

  Review of 7/6/24, following an experience of 6/13/24 by ARDELLA H. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thanks for sharing your thoughts. We totally get how a label can be a bit of a nuisance when it's rubbing against your skin. We're all about making sure that the products we offer are as comfy as possible, so your feedback is super helpful. Please note that we are not the manufacturer of Jobst products but we are one of their authorized retailers. We'll make sure to pass this on to them. Your comfort and satisfaction means a lot to us. Thanks again for your feedback!

• 5 / 5

  

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  It was very easy to go through the website. Excellent product.

  Review of 7/5/24, following an experience of 7/2/24 by PATRICIA D.

• 1 / 5

  

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  I might give more than 1 star if I ever received my order. After 16 days it still has not shipped.

  Review of 7/5/24, following an experience of 6/16/24 by OLIVER C.

  Answer by jobststockings.com

  

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  We're really sorry to hear about the delay with your order. We can see how frustrating it must be to wait so long without any updates. We definitely want to get this sorted out for you. A member of our customer service team will look into this for you and track your order. We’re committed to making things right and we appreciate you for bringing this to our attention.

• 2 / 5

  

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  Decent sturdy products. My only complaint is with the DESIGNERS themself... Women's normal average height is around 5'5". However, Jobst insists on making ALL of their Thigh high and waist high products for TALL - Long Legged people. Their own fitting instructions state that their products should never be donned with Any material bunched up for it cuts off circulation by pinching that area. Which means that ALL of their thigh & waist high products Have to be bunched up in the inguinal area ( groin) for the majority of women out there due to the Legs of the product being too long. ( petite isn't available in all of their products or in all colors). Also, their Chaps NEED TO BE designed more like "crotchless" pantyhose. The current design has basically thigh high with a belt at the waist. Meaning that there is no continuous compression after the groin. The abdomen is left open, and the butt gets pinched & perched due to the thigh section pinching at the back of the thigh/groin/butt area. Looks aweful and cuts off circulation , defeating the point of compression wear. Jobst, Stop making them that way!. Please. I Believe that the majority of us who buy your Double Leg Chaps... buy them instead of your pantyhose, so that we do not have to keep pulling our tight compression wear up and down just to use the restroom. I'm spending over $130 per pair and I'm still having to sew the back seams together about 4-6" down , as well as in the front ( enclosing the belly and butt) in order to get them to wear asthetically,and not be bunched up at my groin, butt cheeks and belly. It's a simple design change for your Chaps. Do like I do and sew those seams from the waist down OR create a panthose to where both the crotch & butt area are open. Aka from top of Crack in butt to front upper public hair line open. So we can both urinate & #2 without constantly removing our compression wear.

  Review of 7/5/24, following an experience of 6/29/24 by MICHELE ANGELIQUE D.

  Answer by jobststockings.com

  

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  Thanks so much for sharing your detailed feedback. It’s clear that you’ve put a lot of thought into this, and we really appreciate it. We hear you on fit and design issues, especially considering the importance of proper compression. Your point about thigh and waist-high products being too long for many women, and the need for better-designed chaps, are super valuable. It’s not ideal if you’re having to modify them yourself after spending so much. We’re committed to making improvements based on customer feedback like yours. We’ll be passing your suggestions along to the brand since we are not the manufacturer of Jobst products but only one of their authorized retailers. We want the products we offer to be both effective and comfortable for everyone. Thanks again for your honest feedback!

• 5 / 5

  

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  I like that I can call and speak with an actual person. Don't like ordering via a computer.

  Review of 7/5/24, following an experience of 6/27/24 by ELIANE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Well made with excellent, comfortable compression. Left foot needs to be longer, pressing on great toe is uncomfortable.

  Review of 7/5/24, following an experience of 6/8/24 by JANE L.

• 3 / 5

  

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  Products are overpriced. Two years ago a pair I purchased was USD 50 and recently went up to USD 75. Shipping is quick.

  Review of 7/5/24, following an experience of 6/17/24 by ALEXANDER M.

  Answer by jobststockings.com

  

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  Thanks for sharing your thoughts with us. We understand that the price increase can be frustrating. We strive to keep our products affordable while maintaining the high quality and reliability you expect from us. Sometimes, factors beyond our control can affect pricing. We're glad to hear that you’re happy with our quick shipping! Your feedback is invaluable, and we’ll definitely take it into consideration as we continue to improve.

• 5 / 5

  

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  Customer service took care the problem right away.

  Review of 7/3/24, following an experience of 7/1/24 by CLAIRE H.

• 5 / 5

  

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  Excellent customer service

  Review of 7/3/24, following an experience of 6/30/24 by CARVEL G.

• 5 / 5

  

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  Excellent selection, sizes & quick shipping.

  Review of 7/3/24, following an experience of 6/18/24 by CAROL T.

• 5 / 5

  

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  Easy to use web site, best pricing when compared to other Amazon & Ebay sites and a repeat customer; past products have been great.

  Review of 7/2/24, following an experience of 6/24/24 by LYLE M.

• 5 / 5

  

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  Excellent customer service. Fast efficient and caring

  Review of 7/2/24, following an experience of 6/30/24 by MOHAMMED S.

• 5 / 5

  

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  I’m very happy with everything about jobst

  Review of 7/2/24, following an experience of 6/7/24 by CHARLES B.

• 4 / 5

  

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  We have ordered twice. The first time the compression was too much & my husband started having terrible pain in his legs. He stopped using for a while & then for a very limited time during the day. The most recent purchase, a larger size, has been very good. He still is being careful about how long he wears them, but they are better than the first. They are quite expensive, so we are not able to buy often.

  Review of 7/2/24, following an experience of 6/11/24 by DEBORAH H.

• 5 / 5

  

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  Found what I was looking for quickly and easily. Ordering was fast. Will return in the future.

  Review of 7/2/24, following an experience of 6/13/24 by ANNA S.

• 5 / 5

  

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  THESE STOCKINGS ARE EXCELLENT.

  Review of 7/1/24, following an experience of 6/16/24 by DONNA W.

• 5 / 5

  

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  great

  Review of 7/1/24, following an experience of 6/14/24 by KASIA K.

• 4 / 5

  

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  I love the sport sock.”15-20”. They help my legs and feet. The only thing I’m not happy about is the shipping. It takes why To long to get here. It’s almost a week now. Belva

  Review of 7/1/24, following an experience of 6/23/24 by BELVA S.

• 5 / 5

  

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  Best compression socks, and perfect "flesh" co;lor.

  Review of 6/30/24, following an experience of 6/14/24 by KEITH D.

• 5 / 5

  

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  The order is just what I expected.

  Review of 6/29/24, following an experience of 6/7/24 by MARY F.

• 3 / 5

  

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  It wasn’t clear what was happening on my order. All i had received was a slipper to help put the socks on. I had to call for status of sock order. Diana researched the order and let me know. She is excellent!

  Review of 6/29/24, following an experience of 6/21/24 by PAUL V.

  Answer by jobststockings.com

  

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  Thanks for sharing your experience with us. We're glad to hear that Diana was able to help you out and provide clarity on your order – she's really great at what she does! We totally get how confusing it must have been to receive just the slipper without any update on the socks. We're always looking to improve, and your feedback is super valuable for us to make sure we keep you informed every step of the way.

• 5 / 5

  

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  As a retired nurse and vein issues the stockings are comfortable,and help with my lymphedema .

  Review of 6/29/24, following an experience of 6/18/24 by JANICE T.

• 5 / 5

  

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  Great company and employees that know their products.

  Review of 6/29/24, following an experience of 6/12/24 by SHARON C.

• 5 / 5

  

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  These are a great product. Would highly recommend.

  Review of 6/28/24, following an experience of 6/20/24 by DEBRA G.

• 5 / 5

  

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  Easy to use site.

  Review of 6/28/24, following an experience of 6/25/24 by KATHLEEN L.

• 5 / 5

  

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  Great Customer Service help to pick out my stockings.

  Review of 6/28/24, following an experience of 6/21/24 by KIMBERLY M.

• 5 / 5

  

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  I have been impressed with the Jobst line of support socks for many years. This is the first time that I ordered on line. The support staff was knowledgeable, pleasant and helpful. I had to return socks for a larger size and again the process went smoothly. TG

  Review of 6/28/24, following an experience of 6/12/24 by THOMAS G.

• 1 / 5

  

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  the thigh high Jobst are too long..how do I return them for refund or try smaller the ones I got say medium they ar long and create too tight as it folds at ankle.

  Review of 6/28/24, following an experience of 6/7/24 by SYDNA J.

  Answer by jobststockings.com

  

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  Thanks for reaching out. It sounds like those thigh-high Jobst stockings aren't quite the right fit for you. No worries, we've got you covered! You can absolutely return them for a refund or exchange them for a smaller size. Just reach out to our customer service team and they'll guide you through the process to make it as smooth as possible. We're committed to making sure you find the perfect fit, so let us know if there's anything else we can help with. Your comfort is super important to us! We appreciate you sharing your experience with us.

• 4 / 5

  

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  The package was addressed to the wrong building number, so it was returned to Jobst by FedEx. I called customer service. They corrected my address and I finally received the order.

  Review of 6/28/24, following an experience of 6/20/24 by PALMA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site is confusing to me . Two much skipping around.

  Review of 6/28/24, following an experience of 6/5/24 by THOMAS S.

• 5 / 5

  

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  This is my second pair. And I love them. Soft on the legs and they keep them pretty thin. Soon I will order a third paie.

  Review of 6/28/24, following an experience of 6/21/24 by YVONNE B.

• 5 / 5

  

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  I never purchase any other brand! The jobs support hose are by far the best on the market! I have never been disappointed

  Review of 6/28/24, following an experience of 6/11/24 by SHIRLEY K.

• 5 / 5

  

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  We found it easy to make an order. It was also easy to return items that were not the correct size.

  Review of 6/28/24, following an experience of 6/21/24 by WAYNE K.

• 5 / 5

  

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  I needed to return a product I got so I called for instructions. They took care of the process making it very easy for me. I love their products. As soon as they received a notice that my return was mailed, they sent my next order. In less than a week my new products arrived.

  Review of 6/27/24, following an experience of 6/10/24 by MARIA LORDES D D.

• 5 / 5

  

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  My daughter did the ordering for me.order arrived in a few days. Satisfied with it

  Review of 6/26/24, following an experience of 6/5/24 by OLGA W.

• 5 / 5

  

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  I love the socks with the silicone dotes as they do stay up with no slipping down your leg. The price is very expensive so I cannot buy but one pair at a time but they are great socks

  Review of 6/26/24, following an experience of 6/25/24 by JAMES R.

• 3 / 5

  

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  The socks are perfect, as always. It is the packaging that is less than ideal. I have yet to get a box of my stockings that wasn't ripped apart, or the wrong box for the socks. The socks are always the right size and exactly what I want, but the box is a mess.

  Review of 6/26/24, following an experience of 6/18/24 by LORI D.

  Answer by jobststockings.com

  

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  We're glad to hear that you love the socks and that they fit perfectly every time—that's awesome! We totally get your frustration with the packaging. It must be annoying to receive a ripped box or the wrong one, even if the socks inside are just what you wanted. We really appreciate you bringing this to our attention because it's super important to us that your entire experience is spot on from start to finish. We're definitely going to look into this and make sure the packaging gets the attention it needs. Thanks again for your feedback—it helps us get better and better! We're all about making sure you're happy and comfortable with every part of your purchase.

• 1 / 5

  

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  I ordered opened-toe support stockings online. Next day, they emailed me that item had been discontinued. The sales person was nice and found similar items for me. They came 3 days later. However, they were closed toed. So I requested a return. It was easy and no hassle. The sales person ordered 3 open-toed ones. Waited for a week, no notification of shipping. So I called and the sales person contacted the supplier and the items were shipped upon contact. Finally the package came. Guess what…3 PAIRS OF CLOSED-TOED STOCKING!!! If the company do not have the open-toed stocking, they should let me know instead of shipping the wrong items again and again!! Totally frustrated!! The sales people were. Very helpful and nice, but the inventory and website system sucks!!

  Review of 6/26/24, following an experience of 6/14/24 by ANNA H.

  Answer by jobststockings.com

  

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  We completely understand why you'd be upset and we have no excuse for this inconvenience. It’s awesome to hear our sales team was helpful, but it’s clear that our inventory system didn't hit the mark. We really appreciate you sticking with us through all this. We'll definitely be looking into our inventory to prevent this from happening again. In the meantime, let's make this right for you. We’ll have a member of our customer service team reach out to sort out the correct open-toed stockings ASAP. Thanks a ton for your patience and for letting us know about this issue. We're committed to getting this right for you!

  Answer by Anna H

  

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  This issue should have been addressed the first time. No excuse for 7 day delay in shipping, only after I called to inquire about the delay. Most companies would have given me these stocking for free for me trouble and frustration

  Show exchanges Hide exchanges
• 5 / 5

  

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  Helpful, efficient customer service and great products!

  Review of 6/26/24, following an experience of 6/18/24 by KRISTIN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love these open toe stockings! I need to wear a compression stocking every day and this is the best I’ve found by a mile!!

  Review of 6/26/24, following an experience of 6/4/24 by AIMEE P.

• 5 / 5

  

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  These stockings fit great. Very comfortable

  Review of 6/26/24, following an experience of 6/4/24 by GAIL H.

• 5 / 5

  

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  I reached a representative almost immediately after calling who was friendly and knowledgeable, had access to copies of my previous orders and was able to complete my order promptly. The stockings I ordered arrived within a couple of days.

  Review of 6/25/24, following an experience of 6/17/24 by ALAN W.

• 3 / 5

  

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  The web site was easy to follow to order the wraps; the order was mailed in a timely manner; delivery was to be made by DHL Service, but I waited two days after they were supposed to deliver and finally got my package by USPS. The wraps and one pair of liners was rather difficult to put on. I used a sock aid to get the liners on; then trying to put the wraps on was rather aggrevating because of the velcro. I guess practice will help. The therapist was satisfied with the wraps.

  Review of 6/25/24, following an experience of 5/29/24 by BERNITA W.

  Answer by jobststockings.com

  

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  Thanks for sharing your experience with us! We're glad to hear that you found our website easy to navigate and that your order was shipped promptly. However, we're sorry to hear about the delivery mix-up and the initial trouble you had putting on the wraps. Delivery hiccups can be so frustrating, especially when you’re eagerly waiting for something important. It’s great that you were able to get your package, though! The wraps and liners can indeed be a bit tricky at first, but it sounds like you’re on the right track with using a sock aid and practicing. Velcro can be a bit of a hassle, but once you get the hang of it, we're sure it’ll become much easier. We're glad to hear that your therapist is satisfied with the wraps. Thanks again for your feedback!

• 4 / 5

  

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  Great customer service; jury is still out on zipper construction.

  Review of 6/25/24, following an experience of 6/8/24 by GARY N.

• 1 / 5

  

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  they send me the wrong size, I have not heard back about returning they.

  Review of 6/25/24, following an experience of 6/5/24 by GLORIA J B.

  Answer by jobststockings.com

  

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  Getting the wrong size is such a hassle and we totally understand how you feel. Rest assured, we're here to sort this out for you. A member of our customer service team will reach out to you to help you with the return process and get you the correct size. Thank you for letting us know about this. We're committed to making sure you have the best experience possible.

• 5 / 5

  

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  Easy to navigate no problem submitting order. Trust me it was a treat for a change.

  Review of 6/25/24, following an experience of 6/21/24 by KATHERINE P.

• 4 / 5

  

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  It is unfortunate to need a compression garment for lymphedema secondary to surgery, but the Jobst products are the best I have tried. They are EXPENSIVE, especially since they have to be replaced at least 4x year and shipping is a bit slow, but I haven't found a better option.

  Review of 6/25/24, following an experience of 6/3/24 by SHANIE B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It was relatively easy to find the type of stacking prescribed by my physician.

  Review of 6/23/24, following an experience of 6/7/24 by MICHAEL C.

• 5 / 5

  

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  i LOVE THEM STOCKINGS

  Review of 6/23/24, following an experience of 6/7/24 by RUTH S.

• 4 / 5

  

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  The site navigation works well. I'd never heard of Activa and wanted to learn how it differs from my regular Jobst.thigh highs. I can't find anything out. I'd love to learn about all the different types of stockings. I lovey jobst stockings and wear them daily.

  Review of 6/22/24, following an experience of 6/20/24 by MELODY R.

• 5 / 5

  

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  Easy ordering,quick delivery. Stockings are well made

  Review of 6/22/24, following an experience of 6/4/24 by RACHELLE H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  + Excellent quality compression stockings - Slow delivery

  Review of 6/22/24, following an experience of 6/6/24 by IULIIA P.

• 5 / 5

  

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  They do the job, stay up, are easy to clean, and seem like they will endure.

  Review of 6/21/24, following an experience of 5/30/24 by PETER A.

• 5 / 5

  

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  I did not get these yet, but have some now and i love them

  Review of 6/21/24, following an experience of 6/18/24 by RUTH S.

• 4 / 5

  

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  Thigh high sox.Do stay up.

  Review of 6/21/24, following an experience of 6/18/24 by KAREN H.

• 5 / 5

  

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  Got immediate relief !

  Review of 6/21/24, following an experience of 6/3/24 by CAROL G.

• 5 / 5

  

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  Excellent quality and excellent customer service

  Review of 6/21/24, following an experience of 5/30/24 by GAIL S.

• 1 / 5

  

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  Out of stock. Go figure

  Review of 6/21/24, following an experience of 5/30/24 by GARY S.

  Answer by jobststockings.com

  

  Flag

  We totally get how frustrating it can be when something you’re looking forward to receiving is out of stock. We're working hard to restock and make sure everyone gets what they need. We apologize for any disappointment this may have caused and we appreciate your feedback as this will help us improve.

• 5 / 5

  

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  Everything was great: customer service, shipping and delivery, and great stockings and prices.

  Review of 6/21/24, following an experience of 5/30/24 by LORENA H.

• 5 / 5

  

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  I placed my first order last night, Upon review of my order/s, I found that I had signed up for incorrect size. Posted an issue last night, again this am...and finally called the contact number. Liz/ a great listener, collected the information, needing to see if we could adjust one of the orders to the correct size, said she would call me back, and indeed, after checking, she did, leaving me a clear message of what she found out. WOW...who does that!!!! What customer service she provided to me.

  Review of 6/20/24, following an experience of 6/13/24 by JULIA F.

• 5 / 5

  

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  I found it easy to find the stockings I needed. Checkout was also straightforward.

  Review of 6/20/24, following an experience of 6/15/24 by MARGARET G.

• 5 / 5

  

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  i have been using Jobst 15-20 mm HG since 2005 the best type of compression stockings out there I have tried other brands they dont measure upto Jobst

  Review of 6/20/24, following an experience of 6/14/24 by KASIA K.

• 2 / 5

  

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  I received the package open, the socks out of the box, I actually started wondering if they were already used

  Review of 6/20/24, following an experience of 5/30/24 by ANDREA C.

  Answer by jobststockings.com

  

  Flag

  This is definitely not the kind of experience we want you to have! We totally get why you'd be concerned about receiving your package like that. It's super important to us that your order arrives in perfect condition. We're really glad you reached out about this and we're going to make sure our team looks into what happened and ensure that this will not happen again. Your feedback helps us get better, so thank you for letting us know. We're committed to ensuring your next experience is a lot better.

• 5 / 5

  

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  Wore these socks for 30 years. Good quality

  Review of 6/20/24, following an experience of 5/31/24 by IMA Q. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Bought thie highs and after 4 days the elastic began stretching out leaving an itchy” edge that irritated the backs if my legs.

  Review of 6/20/24, following an experience of 6/9/24 by ERICK K. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear about the issues with the elastic in your thigh highs. It sounds like there might be a quality issue with the elastic, and we understand how disappointing that can be. A member of our customer service team will reach out to you directly to address this and find a solution that works for you. Your comfort and satisfaction means a lot to us, and your feedback is crucial in helping us improve. Thanks for sharing your experience, and we're committed to making sure your next pair is perfect!

• 5 / 5

  

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  Quick delivery, good quality, sizing accurate.

  Review of 6/20/24, following an experience of 5/28/24 by SHARON B.

• 5 / 5

  

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  Easy to navigate site and easy to order.

  Review of 6/20/24, following an experience of 5/28/24 by CHARLES D.

• 5 / 5

  

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  very easy to order. Received quickly.

  Review of 6/15/24, following an experience of 5/30/24 by NANCY G.

• 5 / 5

  

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  The customer w as very helpful ensuring that I was getting what I needed. She was very knowledgeable.

  Review of 6/15/24, following an experience of 6/14/24 by CORDELIA A.

• 5 / 5

  

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  Really very fast shipping. Thank you

  Review of 6/14/24, following an experience of 6/6/24 by SELSUA L.

Reviews displayed in chronological order